Breaking Bad News PPT[1] - Genetic Counseling Cultural ...

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Step 4: Sharing the Information Give a warning shot Providing some warning that bad news is coming may lessen the shock that can follow the disclosure of bad news “Unfortunately, I have some (unexpected) (bad) news to tell you.” “I’m sorry, but the test results are not what you were hoping for…” “I’m sorry to tell you…” © 2010 Nancy Steinberg Warren, MS, CGC, all rights reserved.
Step 4: Sharing the Information If there is apparently a large gap between the patient’s expectations and the reality of the situation, you can facilitate the patient’s understanding by giving a warning that things are more serious than they appear to the patient. “Well, the test results that I received indicate that the situation does appear to be more serious than Dr. Smith implied.” © 2010 Nancy Steinberg Warren, MS, CGC, all rights reserved.
Page 1 and 2: Breaking Bad News © 2010 Nancy Ste
Page 3 and 4: What is Bad News Give an example f
Page 5 and 6: What is Bad News Results in a cogn
Page 7 and 8: Why is Breaking Bad News Difficult
Page 9 and 10: Words of Wisdom: Buckman “An exp
Page 11 and 12: Advance Preparation Review all rel
Page 13 and 14: Step 1: Start off well Get the phy
Page 15 and 16: Step 1: Start off well If you must
Page 17 and 18: Step 1: Start off well Start the c
Page 19 and 20: Step 2: Find out how much the patie
Page 21 and 22: Step 2: Find out how much the patie
Page 23 and 24: Step 3: Finding out how much the pa
Page 25 and 26: Step 3: Finding out how much the pa
Page 27: Step 4: Sharing the Information Ed
Page 31 and 32: Step 4: Sharing the Information Gi
Page 33 and 34: Step 4: Sharing the Information De
Page 35 and 36: Step 4: Sharing the Information Ch
Page 37 and 38: Step 4: Sharing the Information Re
Page 39 and 40: Step 4: Sharing the Information Us
Page 41 and 42: Step 4: Sharing the Information It
Page 43 and 44: Step 4: Sharing the Information Tr
Page 45 and 46: Step 5. Responding to the patient
Page 47 and 48: Step 6. Planning and follow-through
Page 49 and 50: Step 6. Planning and follow-through
Page 51: The Counselor’s Needs Attend to

Breaking Bad News PPT[1] - Genetic Counseling Cultural ...

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