Breaking Bad News PPT[1] - Genetic Counseling Cultural ...
Breaking Bad News PPT[1] - Genetic Counseling Cultural ...
Breaking Bad News PPT[1] - Genetic Counseling Cultural ...
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Step 5. Responding to the patient’s<br />
feelings<br />
Identify and acknowledge the patient’s<br />
reaction, distinguishing adaptive from<br />
maladaptive reactions<br />
humor/guilt<br />
crying/collapse<br />
realistic hope/unrealistic hope<br />
disbelief, shock, denial, displacement, fear and<br />
anxiety, anger and blame, guilt, hope, despair,<br />
depression, over dependency, relief,<br />
bargaining<br />
© 2010 Nancy Steinberg Warren, MS, CGC, all rights reserved.