18.01.2015 Views

Breaking Bad News PPT[1] - Genetic Counseling Cultural ...

Breaking Bad News PPT[1] - Genetic Counseling Cultural ...

Breaking Bad News PPT[1] - Genetic Counseling Cultural ...

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Step 5. Responding to the patient’s<br />

feelings<br />

Identify and acknowledge the patient’s<br />

reaction, distinguishing adaptive from<br />

maladaptive reactions<br />

humor/guilt<br />

crying/collapse<br />

realistic hope/unrealistic hope<br />

disbelief, shock, denial, displacement, fear and<br />

anxiety, anger and blame, guilt, hope, despair,<br />

depression, over dependency, relief,<br />

bargaining<br />

© 2010 Nancy Steinberg Warren, MS, CGC, all rights reserved.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!