SafeNet High Assurance Remote, version 1.2.1B10, Customer ...

Known Issues
Priority Classification Definition
C Critical No reasonable workaround exists
H High Reasonable workaround exists
M Medium Medium level priority problems
L Low Lowest level priority problems
This is a list of the issues known at time of release:
Soft Remote Release Notes
All Open Issues are prioritized and addressed in future releases when possible. Known
issues listed in the previous release note in the Known Issues section are still present in this
release unless listed in the Addressed Issues section.
Issue# Priority Synopsis
QA019869 M
QA020882 M
QA020998 M
QA021575 M
QA021577 M
QA021546 H
QA021563 H
Description: When invalid data is entered into the secure
gateway tunnel fields, the bad data is accepted.
Work Around: Remove the incorrect data from the field and
re-save the policy.
Description: Dialup connection with Windows XP using
Windows XP firewall and SafeNet Virtual Adapter will create
tunnel but will not pass secure traffic.
Workaround: Do not use Windows Firewall to replace Zone
Alarm.
Description: On Windows 2000, you cannot complete a
connection to a Cisco 2621 Router with the Virtual Adapter
enabled.
Workaround: Set Virtual Adapter to disabled.
Description: After retrieving policy from SMC, client may
require a manual policy reload.
Workaround: If connections in retrieved policy are not
available, click “Reload Security Policy”
Description: Post negotiation status dialog in upper right hand
corner of screen may report false connection status
information.
Workaround: Confirm status of connection negotiation in
client log viewer.
Description: Current version of Zone Alarm bundled with
SoftRemote Client does not disable windows firewall enabled by
default with Win XP SP2 installation.
Workaround: Disable Win XP Firewall
Description: Client using aggressive mode and certificate
“select automatically” mode, fails to use the correct certificate
in the IKE negotiation.
Workaround: Specify a valid certificate in “My Identity”
section of Security Policy Editor.
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