Grande Communications Networks, Inc.

Grande Communications Networks, Inc.
F.C.C. Tariff No. 2
Original Sheet No. 8
1.1. Definitions (Cont’d)
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS (Cont’d)
Holiday - For the purposes of this tariff recognized holidays are New Year’s Day, Memorial Day,
Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Incomplete - Any Call where voice transmission between the Calling and Called station is not
established.
Message - A completed telephone Call by a Customer or User.
Normal Business Hours - The hours of 8:00 a.m. to 5:00 p.m., Monday through Friday,
excluding holidays.
Premises - The space occupied by an individual Customer in a building, in adjoining buildings
occupied entirely by that Customer, or on contiguous property occupied by the Customer
separated only by a public thoroughfare, a railroad right of way, or a natural barrier.
Rate - Money, charge, fee or other recurring assessment billed to Customers for services or
equipment.
Service Order – A written request for Access Services executed by the Carrier Customer and the
Company in a format devised by the Company.
Shared Customer - Any entity included within the definition of Customer above, that receives
services from and is under obligation to the Company and one or more Carrier-Customers
simultaneously.
User – End-User Customer
United States - The forty-eight (48) contiguous states contained within the mainland United
States, as well as Alaska, Hawaii, the District of Columbia, Puerto Rico and the U.S. Virgin
Islands.
Issued: May 21, 2001 Effective: May 22, 2001
By:
Kristene Stark
Tariff Administrator
401 Carlson Circle
San Marcos, Texas 78666