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News & Views<br />

UPS invests $1 billion a year for service improvement<br />

UPS offers domestic services<br />

in UAE, 15 other countries<br />

UPS, a global supply chain<br />

courier, has begun offering<br />

domestic express pickup and<br />

delivery services within the<br />

UAE and 15 other countries<br />

across the Middle East, Africa,<br />

Europe and Latin America.<br />

These include Saudi Arabia,<br />

Algeria, Pakistan, South Africa,<br />

Kenya, Cyprus, Czech Republic,<br />

Hungary, Kazakhstan, Malta,<br />

Romania, Serbia, Ukraine,<br />

Argentina and Chile.<br />

The company, meanwhile,<br />

reported an operating profit<br />

of $5.4 billion and diluted<br />

earnings per share of $2.94 for<br />

2008. In a statement, it said<br />

there were lower package and<br />

freight volumes due <strong>to</strong> the<br />

global credit crisis.<br />

“Consequently, we’re making<br />

the <strong>to</strong>ugh decisions necessary<br />

<strong>to</strong> adapt our enterprise <strong>to</strong><br />

<strong>to</strong>day’s realities,” said Scott<br />

Davis, chairman and chief<br />

executive officer of UPS.<br />

“This includes changes in<br />

Scott Davis<br />

organisational structure,<br />

compensation and network<br />

configuration.”<br />

The domestic services<br />

allow UPS cus<strong>to</strong>mers in the<br />

16 countries <strong>to</strong> eliminate<br />

multiple shipping processes<br />

by consolidating their<br />

package delivery services with<br />

only one carrier.<br />

UAE cus<strong>to</strong>mers will also<br />

be able <strong>to</strong> use the same<br />

technology platform for<br />

tracking, visibility and billing<br />

by using UPS for their domestic<br />

and international shipping<br />

requirements.<br />

“This expansion represents<br />

an investment for the future<br />

through markets where we’re<br />

seeing growing demand,” said<br />

Dan Brut<strong>to</strong>, president of UPS<br />

International. “While we’ve<br />

provided international services<br />

<strong>to</strong> these countries for years,<br />

we see an opportunity now <strong>to</strong><br />

expand our cus<strong>to</strong>mer base and<br />

grow our business.”<br />

UPS, which provides package<br />

delivery service in more than<br />

200 countries and terri<strong>to</strong>ries,<br />

has invested over $1 billion<br />

a year over the past two<br />

decades <strong>to</strong> develop information<br />

technology solutions that help<br />

cus<strong>to</strong>mers connect with new<br />

markets.<br />

Abu Dhabi’s<br />

mass<br />

transport<br />

plan<br />

ABU Dhabi’s Surface Transport<br />

Master Plan (STMP), which is<br />

on its final phase, calls for the<br />

establishment of a high-quality,<br />

high-capacity metro rail system<br />

covering 131 kilometres and<br />

supported by tram and bus<br />

services.<br />

A major initiative being<br />

undertaken by the Abu Dhabi<br />

Department of Transport, STMP<br />

was hatched <strong>to</strong> develop a<br />

comprehensive plan for surface<br />

transport, including the different<br />

modes for passengers and freight.<br />

The plan is looking at roads<br />

projects, a Metro and a Light Rail<br />

Transit system <strong>to</strong> meet the mass<br />

transport needs of Abu Dhabi<br />

until 2030. These include having<br />

optimal connectivity between<br />

the Abu Dhabi Island and its<br />

upcoming communities, such as<br />

Saadiyat, Baniyas Islands and Al<br />

Raha Beach.<br />

Last month, the Abu Dhabi<br />

government invited bids for the<br />

Abu Dhabi Metro Study.<br />

With three phases – feasibility<br />

study, preliminary design and<br />

final contract documentation<br />

and tender award – the STMP<br />

has an overall objective <strong>to</strong> help<br />

ensure the implementation of the<br />

Abu Dhabi Metro, in accordance<br />

with its schedule and technical<br />

specifications.<br />

The main tasks for the metro<br />

include identifying the parameters<br />

of the line covering its alignment,<br />

track rail systems and station<br />

locations; selecting the best<br />

project urban insertion and<br />

providing the capital, operation<br />

and maintenance cost estimates.<br />

These also cover<br />

the schedule for project<br />

implementation; the revision of<br />

alternative options for design,<br />

construction, procurement<br />

and operations and the<br />

specifications on how the project<br />

can maximise its patronage and<br />

financial viability.<br />

20<br />

The supply chain and logistics link March 2009

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