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A <strong>very</strong> <strong>small</strong> <strong>percentage</strong> <strong>of</strong> <strong>individuals</strong> <strong>may</strong> <strong>experience</strong> <strong>epileptic</strong> seizures when<br />

exposed to certain light patterns or flashing lights. Exposure to certain<br />

patterns or backgrounds on a television screen or while playing video games<br />

<strong>may</strong> induce an <strong>epileptic</strong> seizure in these <strong>individuals</strong>. Certain conditions <strong>may</strong><br />

induce previously undetected <strong>epileptic</strong> symptoms even in persons who have no<br />

history <strong>of</strong> prior seizures or epilepsy. If you, or anyone in your family, has an<br />

<strong>epileptic</strong> condition, consult your physician prior to playing. If you <strong>experience</strong><br />

any <strong>of</strong> the following while playing a video game — dizziness, altered vision,<br />

eye or muscle twitches, loss <strong>of</strong> awareness, disorientation, any involuntary<br />

movement, or convulsions — IMMEDIATELY discontinue use and consult<br />

a physician before resuming play.<br />

• This game disc is intended for use exclusively on Windows®-based systems<br />

with the minimum configurations specified on the system requirements<br />

<strong>of</strong> the game purchased.<br />

• Do not sit too close to the screen. Sit a good distance away from<br />

the monitor, as far away as the length <strong>of</strong> the cable allows.<br />

• Avoid playing if you are tired or have not had much sleep.<br />

• Make sure that the room in which you are playing is well lit.<br />

• Rest for at least 10 to 15 minutes per hour while playing a video game.<br />

• Avoid bending the disc. Do not touch, smudge or scratch its surface.<br />

• Do not leave the disc in direct sunlight or near a radiator or other<br />

source <strong>of</strong> heat.<br />

• Take occasional rest breaks during extended play.<br />

• Always store the disc in its protective case.<br />

This product has been rated M for Mature by the Entertainment S<strong>of</strong>tware<br />

Rating Board. For information about the ESRB rating, or to comment about<br />

the appropriateness <strong>of</strong> the rating, please contact the ESRB at www.esrb.org.


In the Eternal War between Good and Evil…Hell Wants You.<br />

You are Ryan Lennox, a renegade angel recruited by Hell to restore<br />

the balance between Good and Evil.<br />

Etherlight, Heaven’s own secret agency, has eliminated most <strong>of</strong> Hell’s<br />

earthly agents and is preparing its final blow against its eternal rival.<br />

Armed with diabolic supernatural powers and military grade weaponry,<br />

enter a dangerous world <strong>of</strong> deception and betrayal, and unleash Hell<br />

on Earth!<br />

The president <strong>of</strong> EtherLight — the armed hands <strong>of</strong> Heaven on Earth —<br />

has created technology that can remove mankind’s free will.<br />

He intends to use it during the Millennium Eclipse, when Earth will be<br />

out <strong>of</strong> Heaven’s sight for a short period <strong>of</strong> time.<br />

The natural infernal enemy <strong>of</strong> EtherLight — the Abyss — must defend<br />

itself, but EtherLight has assassinated all its elite forces.<br />

Hell’s power is now seriously under threat. The only top agent who can<br />

help Abyss is you, Ryan Lennox — once fired by EtherLight for your<br />

unorthodox way <strong>of</strong> solving problems.<br />

During this battle, you will find out not only what EtherLight’s real aim is<br />

— but also the real reason behind Abyss’ decision to hire you.<br />

1. Make sure the system requirements shown on the game packaging match<br />

those <strong>of</strong> your machine. Place the Infernal DVD into the DVD drive <strong>of</strong> your<br />

PC. The disc will autorun and display the installation screen. (Note: If the<br />

installation program does not launch automatically, double-click the MY<br />

COMPUTER icon on your desktop, double-click the DVD drive icon,<br />

and finally, double-click install.exe.)<br />

2. Accept the license agreement and then click Install Game to begin<br />

the installation process. Follow the on-screen instructions to complete<br />

installation, including the installation <strong>of</strong> additional programs. You need<br />

these to run Infernal.<br />

3. After installation, a shortcut icon <strong>of</strong> Infernal will appear on your desktop.<br />

Double-click the icon to launch the game. (Note: If you have problems<br />

launching the game after installation, try restarting your PC.)<br />

To uninstall the game, click Start # Programs # Playlogic # Infernal #<br />

Uninstall Infernal. Removing the game also deletes all your saved games.<br />

NOTE: This game supports the Ageia physics card for additional visual<br />

and physics effects. For more information about Ageia and Ageia hardware,<br />

please visit the Ageia website: http://www.ageia.com/<br />

Audio<br />

Infernal supports Sound Blaster ® audio. Sound Blaster ® X-Fi sound cards blur<br />

the line between gaming and reality. To truly <strong>experience</strong> audio beyond your<br />

imagination in Infernal, you must have one <strong>of</strong> the Sound Blaster ® X-Fi series.<br />

So upgrade your PC audio to one <strong>of</strong> Sound Blaster ® X-Fi series for the most<br />

thrilling gaming audio ever. To learn more about Sound Blaster ® X-Fi sound<br />

cards, please visit http://www.soundblaster.com.<br />

J Adjust your game audio volume settings through the Options Audio menu.<br />

Video — Important Note Regarding Graphics and Having<br />

the Best Possible Experience<br />

Infernal uses some <strong>of</strong> the most advanced rendering techniques available<br />

today for special effects and to achieve real-time performance for a great<br />

game-playing <strong>experience</strong>. The game was largely developed and tested on<br />

NVIDIA ® GeForceTM FX, 6 Series, and 7 Series graphics cards and the intended<br />

<strong>experience</strong> can be more fully realized on NVIDIA GeForce 7 Series graphics<br />

hardware. On a GeForce 7 series card you will be able to turn on all<br />

<strong>of</strong> the NVIDIA special effect features at higher resolutions in the game.


Forward/Back<br />

MOVEMENT<br />

W/S<br />

Left/Right A/D<br />

Jump Spacebar<br />

Action E<br />

Sneak left Shift<br />

Look around mouse<br />

Attack<br />

COMBAT<br />

left mouse button<br />

Infernal attack right mouse button<br />

Reload weapon R<br />

Cease fire left Alt<br />

Change weapon middle mouse wheel or 1, 2, 3, 4, 5, 6<br />

Use item<br />

MISCELLANEOUS ACTIONS<br />

F<br />

Inventory left Ctrl<br />

Teleportation Q<br />

Infernal Vision Z<br />

Objective Tab<br />

Quick save F5<br />

Quick load F9<br />

Pause<br />

MENUS<br />

P<br />

In-game menu Esc<br />

Moving the camera<br />

Use the mouse to move the camera in the direction you want to look.<br />

Ryan will turn his head in this direction too.<br />

Moving Ryan<br />

Use the keyboard to move Ryan. Default keys are: W/S for forward/back,<br />

A to move left, D to move right and Spacebar is to jump. You can change<br />

the key configuration at any time during the game by displaying<br />

the in-game menu (press Esc).<br />

Sneak<br />

Ryan will walk slowly and silently whenever you press and hold the Sneak<br />

key (default left Shift). Use this mode to hide behind objects.<br />

Back against the wall/Looking around corners<br />

Ryan will put his back against an object or a wall when you press<br />

the Forward key (default W) when Ryan is standing in front <strong>of</strong> the<br />

object/wall. This is a useful technique for sliding along walls or objects<br />

or for looking around corners. Press the Back key (default S), when you<br />

want Ryan to move normally again.<br />

Moving/Leaning out/Shooting from cover<br />

While standing against the wall, Ryan can move left/right (default A/D)<br />

and lean out from behind a corner. In addition, he will lean out above<br />

an object when you press the Forward key (default W), but you can only<br />

perform this action when the object is <strong>small</strong>er than the Ryan. When Ryan<br />

is leaning out, press and hold the Cover Fire key (default left Alt) to shoot<br />

from behind cover.<br />

Quick roll<br />

Quickly double-click any movement key (W/S/A/D) to have Ryan make<br />

a quick roll in the key’s direction. After Ryan receives Infernal powers,<br />

he will be invisible while doing a quick roll.<br />

Quick load<br />

You can quick-load (default F9) and quick-save (default F5) the game.<br />

You can alternately manually load and save by pressing Esc to display<br />

the in-game menu.


Once you either select a new game and difficulty level, or load a save<br />

game, you can start playing the game. You will find many different<br />

weapons and gain new powers as you advance through the game.<br />

The screenshot below shows the basic elements <strong>of</strong> the game’s interface.<br />

2<br />

4<br />

1<br />

5<br />

1 Visor — Move the visor with your mouse. The visor allows you to target<br />

enemies and objects, or just look around. The visor changes appearance<br />

to indicate its different functionalities. (See page 8.)<br />

2 Health bar — Shows Ryan’s level <strong>of</strong> health. If the health bar drops<br />

to zero, the game ends and it’s time to try again. (See page 7.)<br />

3 Mana bar — Indicates the amount <strong>of</strong> Mana Ryan has. You use Mana<br />

to perform Infernal Attacks and Teleportation. (See page 7.)<br />

4 Selected Weapon — Shows your currently selected weapon. You can<br />

select other weapons (if available) by using the mouse wheel<br />

or by pressing 1, 2, 3, 4, 5, or 6. (See pages 12-13.)<br />

5 Selected Item — Shows your currently selected item. Use this item<br />

by pressing the Use Item key (default F). To switch to other available<br />

items, press the Inventory key (default left Ctrl) and then use the mouse<br />

wheel or press the Forward/Back keys (default W/S) to select different<br />

items. (See pages 10-11.)<br />

3<br />

You lose health when you have been shot, stand too close to an explosion,<br />

or are burned. When your health is used up, you die. The Health Bar is in<br />

the lower left corner <strong>of</strong> the screen. You can regain health in three ways:<br />

• Retrieve Health from defeated enemies, once you have received Infernal<br />

powers. To do this, stand close to the fallen foe, aim your visor at the<br />

defeated enemy and press the Action key (default E). (See page 8.)<br />

• Use Infernal Vision to find Health sources. Press the Infernal Vision key<br />

(default Z) to activate Infernal Vision. Then search for blue floating Health<br />

sources. Walk through the Health sources during an Infernal Vision episode<br />

to automatically pick up the Health source.<br />

• Find medicine to heal yourself.<br />

Mana is the essential devilish power that the Abyss boss, Mister Lucius Black,<br />

has given to Ryan. It is the source <strong>of</strong> Ryan’s power and the basic element <strong>of</strong> his<br />

strength. You need Mana to carry out Infernal Attacks with your weapons, for<br />

teleporting Ryan, and to detonate an explosive during Teleportation. The Mana<br />

Bar is in the lower right corner <strong>of</strong> the screen. To collect Mana:<br />

• Defeat enemies. Defeating an enemy automatically gives you Mana.<br />

• Find Mana sources by using Infernal Vision. Press the Infernal Vision key<br />

(default Z) to activate Infernal Vision. All red floating objects are sources<br />

<strong>of</strong> Mana. Walk through the Mana sources during an Infernal Vision episode<br />

and your Mana will increase.<br />

• Obtain Mana automatically by entering dark or devilish surroundings,<br />

such as graveyards and certain dungeons. Entering angelic environments,<br />

such as churches or heavenly light, decreases your Mana. Neutral auras<br />

don’t influence your Mana level. (To identify what kind <strong>of</strong> aura surrounds<br />

you, check the Yin-Yang indicator next to the Mana Bar. Red indicates<br />

a devilish aura; gray, a neutral aura; and white, an angelic aura.)<br />

Find Health and Mana boosters while using Infernal Vision.<br />

Finding three Health boosters increases your total Health. Collecting<br />

three Mana boosters increases your total Mana.


Use the Action key (default E) to interact with different objects<br />

in your surroundings. For example, you can:<br />

• Open doors or gates.<br />

• Use computers.<br />

• Obtain Health, weapons and ammo from defeated enemies.<br />

• Use turrets.<br />

Stand within range <strong>of</strong> an object you can interact with, and point the Visor<br />

at it. The default Visor will change to the Interaction Visor. Press the Action<br />

key (default E) to interact with the object.<br />

Default Visor (for aiming and shooting).<br />

Interaction Visor (for interacting with objects).<br />

To retrieve Health, weapons, ammo and items from a defeated enemy:<br />

1. Stand close to a defeated enemy and aim your Visor at the fallen<br />

character. The Visor will change to the Interaction Visor.<br />

2. Press and hold the Action key (default E) while you retrieve all Health<br />

from the enemy. You might also obtain ammo and other items.<br />

Some doors can only be opened by using a password.<br />

Use Infernal Vision (default Z) to find the secret codes. Once you find<br />

the code, put your Visor on.<br />

• Climb fences and ladders by standing in front <strong>of</strong> them and pressing<br />

the Forward key (default W).<br />

• While on a fence, climb up, down, left or right by pressing the standard<br />

direction keys (default W/S/A/D).<br />

• To move to the other side <strong>of</strong> a fence, press the Forward key (default W)<br />

when Ryan is on top <strong>of</strong> the fence. (This is only possible when the fence is<br />

not protected by barbed wire, lasers or other security measures.)<br />

• To jump <strong>of</strong>f a fence or ladder, press the Jump key (default Spacebar).<br />

After obtaining the power <strong>of</strong> Teleportation, Ryan can teleport to other<br />

locations within sight for a short time. This power enables Ryan to reach<br />

hard-to-get-to locations and switches, and to teleport behind enemies.<br />

• Press the Teleport key (default Q) to activate Teleportation mode. You have<br />

only a short time to select a teleport location (by moving your Visor).<br />

Press the Attack key (default left mouse button) to confirm<br />

the teleport destination.<br />

• Teleporting consumes Mana. If you don’t have enough Mana,<br />

you can’t teleport.<br />

• Ryan can obtain the power to teleport to several locations in a row<br />

(the Teleport Visor will show one, two or three red markers, indicating<br />

the total amount <strong>of</strong> teleports possible). Select locations by pressing<br />

the Attack key (default left mouse button).<br />

To start single or multiple teleports quickly (without waiting<br />

through the location selection time), press the Infernal Attack key<br />

(default right mouse button).


Ryan is equipped with many Abyss hi-technology devices. These useful<br />

gadgets are vital to the completion <strong>of</strong> your mission. You can ID your<br />

currently selected item by checking the icon in the lower right corner<br />

<strong>of</strong> the screen.<br />

• Press the Use Item key (default F) to use the currently selected item.<br />

• To choose another item, press the Inventory key (default left Ctrl) to<br />

view the Inventory and hold it down while moving the mouse wheel<br />

up/down. If your mouse is not equipped with a mouse wheel, press<br />

the Forward/Back keys (default W/S) to choose the item while holding<br />

down the Inventory key.<br />

Items you get or can find during the game are:<br />

Goggles<br />

Once you activate the goggles, move the mouse wheel<br />

up/down to zoom in/out. Press the Use Item key<br />

(default F) again to de-activate the goggles.<br />

Teleportation Tool<br />

Use this tool to teleport <strong>small</strong> objects and humans.<br />

After activating the tool, use the Visor to aim it<br />

at the object or human you want to teleport.<br />

If the Visor changes to the Interaction Visor,<br />

you can teleport the object/human.<br />

• Press and hold the Attack key (default left mouse button), then move<br />

the mouse to move the object/human. Move the mouse wheel<br />

to teleport the object/human closer to Ryan or further away.<br />

• Release the Attack key to stop teleporting the object/person.<br />

Press the Use Item key (default F) to turn <strong>of</strong>f the Teleportation tool.<br />

During Teleportation, press the Infernal Attack key (default right<br />

mouse button) to detonate an explosive. Remember: you need Mana<br />

to detonate explosives.<br />

Grenades<br />

Once you have Grenades, press the Use Item key<br />

(default F) to deploy them.<br />

• The time lapse between pressing the Use Item key and the detonation is<br />

always the same, so don’t hold onto the Grenade too long once you’ve<br />

activated it!<br />

• However, remember that if you throw the Grenade too quickly, enemies<br />

will have enough time find cover.<br />

Bombs<br />

There are two kinds <strong>of</strong> Bombs: Motion Detection Bombs and Remote-<br />

Controlled Bombs.<br />

• Press the Use Item key (default F) to place a Motion<br />

Detection Bombs. It will activate automatically<br />

after a few seconds; a red laser beam indicates<br />

when the Bomb is active. The Bomb explodes when<br />

someone comes within range.<br />

• A Remote-Controlled Bombs become active<br />

immediately, once you placed them. Press the Use Item<br />

key again to detonate it. Remember to take cover<br />

before you detonate it. You can only use one Remote-<br />

Controlled Bomb at a time.<br />

When you are close to an enemy, or if you don’t have any weapons or ammo<br />

available, you can fight using hand-to-hand combat.<br />

• Press the Attack key (default left mouse button) when standing close<br />

to an enemy.<br />

• You can also use Infernal Attack (default right mouse button)<br />

during hand-to-hand combat.


Press the Attack key (default left mouse button) to fire weapons.<br />

Move the Visor to aim at a target.<br />

•You can boost the firepower <strong>of</strong> any weapon you are carrying by using<br />

Infernal Attack (default right mouse button). Remember: Infernal<br />

Attacks cost Mana.<br />

•To select a different weapon (if available), use the mouse wheel or press<br />

1, 2, 3, 4, 5 or 6 (most keys give access to different types <strong>of</strong> weapons).<br />

•Find additional weapons or ammunition inside boxes or crates,<br />

or by searching the bodies <strong>of</strong> defeated enemies (Action key; default E).<br />

Shurikens (1 key)<br />

Also known as ninja stars, these are metal<br />

with a feather edge. Can cause moderate<br />

wounds when thrown, but have limited range.<br />

And <strong>of</strong> course –they don’t need reloading.<br />

You can carry up to 50 shurikens.<br />

Pistol (2 key)<br />

Basic gun with good accuracy, average recoil and<br />

ability to cause moderate wounds. One clip holds<br />

12 bullets. You can carry up to 10 clips.<br />

Double pistol (2 key)<br />

Similar to the normal pistol, with twice the firing<br />

speed. Consumes a double amount <strong>of</strong> bullets per shot<br />

and is less precise due to the double backfire.<br />

Laser pistol (2 key)<br />

Light gun causing minor damage, but having<br />

minimum recoil, its accuracy is good. The interval is<br />

shorter than that <strong>of</strong> a regular pistol. One clip holds<br />

10 bullets. You can carry up to 8 clips.<br />

Submachine gun (3 key)<br />

Allows you to shoot fast, but when firing continually,<br />

it has some recoil. This caliber does not cause a lot<br />

<strong>of</strong> harm. One clip holds 30 bullets. You can carry<br />

up to 5 clips.<br />

Machine gun (3 key)<br />

Powerful weapon able to cause serious wounds. Shoots<br />

rapidly with moderate recoil moderate. One clip holds<br />

30 bullets. You can carry up to 4 clips.<br />

Assault rifle (3 key)<br />

The most powerful <strong>of</strong> all Ryan’s machine guns.<br />

A <strong>very</strong> effective combat gun, but its recoil is extreme.<br />

One clip holds 30 bullets. You can carry up to 3 clips.<br />

Flamethrower (4 key)<br />

With a close range <strong>of</strong> about 7 meters (about 7.5 yards),<br />

this weapon throws out a stream <strong>of</strong> burning gasoline.<br />

Though limited in range, it is <strong>very</strong> dangerous: any enemy<br />

caught in the flames will find his time rapidly running out.<br />

One can contains 50 units <strong>of</strong> gasoline. You can carry<br />

up to 3 cans. Reloading takes a relatively long time.<br />

Welder gun (4 key)<br />

Uses a concentrated heat ray to kill the target with<br />

a 1.5 second hit. Uses high-pressure gas cans. You can<br />

carry up to 4 cans. Reloading takes about 3 seconds.<br />

Heavy beam gun (5 key)<br />

Uses a concentrated beam <strong>of</strong> energy. You can load the<br />

gun with up to 5 energy cores; 1 core shoots 20 energy<br />

beams. The time interval between shots is quite long,<br />

but a single shot is <strong>very</strong> powerful. This weapon has fairly<br />

good accuracy, and when an energy beam reaches<br />

a target, it explodes, harming enemies nearby.<br />

Reloading takes about 1 second.<br />

Rocket launcher (5 key)<br />

Very powerful weapon. One hit can kill an entire group<br />

<strong>of</strong> enemies, but after you launch a rocket, reloading<br />

takes several seconds. You can carry up to 5 rockets.<br />

Sniper rifle with the spotting scope (6 key)<br />

One correct shot from the sniper rifle results in heavy<br />

damage. It has stronger firepower than the assault rifle,<br />

but also a longer interval and reloading.


Navigate through the menus by<br />

selecting various options with your<br />

mouse. Press Esc to cancel or go return<br />

the previous screen. You can find the<br />

following options in the in-game menu:<br />

• New Game — Start a new game,<br />

and select your difficulty level.<br />

• Load/Save Game — Save games and load save games manually.<br />

You can also access quick-save and autosave games.<br />

• Options — Adjust game sound and video settings, key and mouse<br />

configurations, language and subtitles.<br />

If you <strong>experience</strong> slow frame-rates or odd graphical glitches,<br />

try other or reduced video settings. Make sure you’ve installed<br />

the latest video drivers for your video graphics card.<br />

Project Leads<br />

Bartosz Brzostek<br />

Grzegorz Miechowski<br />

Przemyslaw Marszal<br />

Game Design<br />

Grzegorz Miechowski<br />

Przemyslaw Marszal<br />

Level Design<br />

Grzegorz Miechowski<br />

Lukasz Chmielewski<br />

Lead Programming<br />

Bartosz Brzostek<br />

Programming<br />

Robert Majewski<br />

Krzyszt<strong>of</strong> Major<br />

Bartlomiej Walecki<br />

Art Direction<br />

Przemyslaw Marsza∏<br />

Senior Artists<br />

Aleksander Budzynski<br />

Piotr Lesniewicz<br />

Lukasz Zdunowski<br />

Executive Vice President<br />

Rogier W. Smit<br />

Chief Technical Officer<br />

& Production Director<br />

Dominique Morel<br />

Chief Marketing<br />

& Sales Officer/Vice President<br />

Stefan Layer<br />

Producer<br />

Martin Janse<br />

Sales Manager<br />

Russell Beadle<br />

METROPOLIS SOFTWARE TEAM<br />

Graphic Artists<br />

Piotr Czech<br />

Pawel Kwiatek<br />

Lukasz Nowak<br />

Marcin Sapiejewski<br />

Senior Character Artist<br />

& Character Design<br />

Dominik Milecki<br />

Character Artist<br />

Lukasz Nowak<br />

Character Animation<br />

Artur Bielenica<br />

Motion Capture Recordings at<br />

Audiomotion Studios Ltd.<br />

Cutscene Editing<br />

Jaroslaw Kapuscinski<br />

Adam Krynski<br />

Lukasz Nowak<br />

Music<br />

Adam Skorupa<br />

Additional Music<br />

Pawel Blaszczak<br />

PLAYLOGIC<br />

Marketing Manager<br />

Beco Mulderij<br />

PR Manager<br />

Jean-Paul Hardy<br />

Product Support Services Manager<br />

Claire McGowan<br />

Corporate Communications<br />

& IR Manager<br />

Esther Berger<br />

Level Designer<br />

Michal Drozdowski<br />

Storyboard Artist<br />

Jurjen Kraan<br />

Session Musicians<br />

Aleksander Grochocki – electric<br />

guitars, bass guitar, ideas<br />

Pawel Blaszczak – electric guitars<br />

Sound Design<br />

Adam Skorupa<br />

Voice Post-Production<br />

Adam Skorupa<br />

PR<br />

Pawel Miechowski<br />

Dialogues & Text Editing<br />

Agnieszka Murawska<br />

Pawel Miechowski<br />

Additional Graphics<br />

Marcin Kalemba<br />

Lukasz Siudzinski<br />

Testers<br />

Elzbieta Pustul<br />

Maciej Stepnikowski<br />

Lukasz Chotnicki<br />

Office Manager<br />

Anna Chmielewska<br />

Testing Team<br />

RealQ Labs<br />

Lucas van Muiswinkel<br />

Special Thanks<br />

Willem M. Smit, Chief Executive<br />

Officer and e<strong>very</strong>one at Playlogic<br />

International<br />

Public Relations Europe<br />

IMC InteractiveMediaConsulting<br />

GmbH<br />

Public Relations USA<br />

Kohnke Communications


Localization Agency<br />

Translocacell – Localization<br />

Services<br />

Project Managers<br />

Jan-Benjamin Dörries<br />

Friedrich Klemme<br />

CEO & President,<br />

Eidos North America<br />

Bill Gardner<br />

Executive Vice President<br />

<strong>of</strong> Sales & Marketing<br />

Robert Lindsey<br />

Vice President <strong>of</strong> Legal<br />

& Business Affairs<br />

James O’Riordan<br />

Vice President <strong>of</strong> Finance<br />

Malcolm Dunne<br />

Vice President <strong>of</strong> Human Resources<br />

Edie Dykstra<br />

Director <strong>of</strong> Marketing<br />

Matt Gorman<br />

Marketing Manager<br />

Sam Tehrani<br />

Director <strong>of</strong> Public Relations<br />

Michelle Seebach Curran<br />

Manager <strong>of</strong> Public Relations<br />

Tali Fischer<br />

Media Manager<br />

Micheal Tran<br />

Creative Director<br />

Karl Stewart<br />

Senior Graphic Designer<br />

James Song<br />

Junior Graphic Designer<br />

Connie Cheung<br />

VOICEOVERS<br />

Office & Translation Manager<br />

Silke Hermanni<br />

Business Development<br />

Martin Ruiz Torreblanca<br />

EIDOS U.S. PUBLISHING<br />

Web Producer<br />

Roderick van Gelder<br />

Web Designer<br />

John Lerma<br />

Web Developer<br />

Danny Jiang<br />

National Sales Manager<br />

Joe Morici<br />

Sales & Marketing Analyst<br />

Ilana Budanitsky<br />

Sales Representative<br />

Paul Katich<br />

Channel Marketing CoordinatorS<br />

Rafal Dudziec<br />

David Bushee<br />

Operations Manager<br />

Gregory Wu<br />

Director <strong>of</strong> North American<br />

Developer Relations<br />

Nick Goldsworthy<br />

Associate Project Manager<br />

Clayton Palma<br />

Product Specialist Supervisor<br />

Jeff Lowe<br />

Product Specialists<br />

Katie Bieringer<br />

Stephen Cavoretto<br />

Sound Engineer<br />

Martin Kühn<br />

U.S. Mastering<br />

& Submissions Supervisor<br />

Jordan Romaidis<br />

Mastering & Submissions Assistant<br />

Patrick Goodspeed<br />

Events Manager<br />

Annie Meltzer<br />

Senior Business<br />

Development Manager<br />

Tom Marx<br />

New Media Project Administrator<br />

Francesca Zulueta<br />

Customer Support Supervisor<br />

Sean McCloskey<br />

Customer Support Representative<br />

Richard Campbell<br />

Special Thanks<br />

Lars Wittkuhn<br />

Clint Waasted<br />

Manuela Tehrani<br />

Jefferson Dong<br />

David Bamberger<br />

Patrick Laciste<br />

John Hayes<br />

Tilo Ortega<br />

Stephanie Komure<br />

Hanshaw Ink & Image<br />

the awesome team<br />

at B-Family Records


CONTACTING TECH SUPPORT<br />

If you have a technical problem with the<br />

game, our Support Department is here to<br />

help. Our web site contains up-to-date<br />

information on the most common<br />

difficulties with our products; this<br />

information is the same as that used<br />

by our support agents. If youare unable<br />

to find the information you need on our<br />

web site, please feel free to contact us<br />

via email, fax, telephone or letter. (When<br />

contacting us via email or fax, please be<br />

sure to put the game title in the subject<br />

<strong>of</strong> your message.)<br />

TECH SUPPORT<br />

NOTE: OUR SUPPORT AGENTS DO NOT HAVE AND WILL NOT GIVE<br />

GAME HINTS STRATEGIES OR CODES<br />

ASSISTANCE VIA<br />

THE WORLD WIDE WEB<br />

The fastest way to answer most questions<br />

is by visiting our online support. You can<br />

find the latest support information at<br />

http://support.eidosinteractive.com/. Our<br />

support FAQ’s are available 24/7 for your<br />

convenience. These pages are updated<br />

frequently and have the same information<br />

that our support techs will use to answer<br />

your question if you call or email us. The<br />

answers to about 90% <strong>of</strong> the questions<br />

we are asked can be found there, so it<br />

really is worth the time to take a look!<br />

The second fastest way to get an answer<br />

to your question is to email us. (You will<br />

find our email submission forms at our<br />

web site.) We typically respond to email<br />

queries within 24-48 hours during the<br />

business week. Response times can be<br />

considerably longer over the weekend,<br />

holidays and immediately after a product<br />

release. It all depends on how many<br />

people we have working and how much<br />

email is coming in at any one time, but<br />

we do try really hard to get you the right<br />

answer as quickly as possible. Weekdays,<br />

excluding holidays, during the hours<br />

when the phones are open, we still give<br />

email questions our highest priority.<br />

Through this site you will also have<br />

access to our FTP (File Transfer Protocol)<br />

area where you can download patches<br />

and new enhancements as soon as they<br />

become available.<br />

ASSISTANCE VIA TELEPHONE<br />

OR FAX<br />

We are available to take your calls<br />

Monday through Friday, 9:00 a.m. –<br />

12 noon and 1 p.m – 5:00 p.m.,<br />

Pacific Time at (415) 615-6220 (voice)<br />

or (415) 547-1201 (fax). Our tech support<br />

department is closed on all major<br />

holidays.<br />

Note: You are responsible for all toll<br />

charges when calling.<br />

To ensure the quickest service you will<br />

need to be at your computer and have<br />

the following information at hand:<br />

• A complete listing <strong>of</strong> your computer’s<br />

hardware. (Contact your computer<br />

manufacturer if you are unsure.)<br />

• What version <strong>of</strong> Windows® you<br />

are using.<br />

• A copy <strong>of</strong> your DirectX Diagnostics<br />

report.<br />

1. Click Start.<br />

2. Click Run.<br />

3. Type dxdiag.<br />

4. Click OK.<br />

5. Click the Save Information button<br />

and save the file to your computer.<br />

6. When you call our Technical<br />

Support line, either have this file<br />

open or have a printed copy. If you<br />

send an email query you <strong>may</strong> attach<br />

the file to the email.<br />

• What error message(s), if any, you<br />

have had.<br />

• How the game is currently configured.<br />

Register online at<br />

www.eidosregistration.com<br />

EIDOS, INC., LICENSE & LIMITED WARRANTY<br />

Eidos, Inc., warrants to you, the original purchaser <strong>of</strong> this disc, that for a period <strong>of</strong> ninety (90) days from<br />

the date <strong>of</strong> your purchase, this disc shall be free from defects in materials and workmanship. If, at any time<br />

during the applicable ninety (90) day warranty period you determine that this limited warranty has been<br />

breached, Eidos, Inc., agrees, in its sole option, to repair or replace, free <strong>of</strong> charge, any such disc, provided<br />

the disc is returned postage-paid to the Eidos, Inc., Factory Service Center and a pro<strong>of</strong> <strong>of</strong> date <strong>of</strong> purchase<br />

is included. This limited warranty is not applicable to normal wear and tear and shall be void with respect<br />

to any defects that arise from disc abuse, unreasonable use, mistreatment or neglect. This disc is sold “as<br />

is” without any warranties <strong>of</strong> any kind, express or implied, including implied warranties <strong>of</strong> merchantability<br />

or fitness for a particular purpose, other than the limited warranty expressly stated above.<br />

No other claims arising out <strong>of</strong> your purchase and use <strong>of</strong> this disc shall be binding on or obligate Eidos, Inc.,<br />

in any manner. Eidos, Inc., will not be liable to you for any losses or damages incurred for any reason<br />

as a result <strong>of</strong> your use <strong>of</strong> this disc, including, but not limited to, any special, incidental, or consequential<br />

damages resulting from your possession, use or malfunction <strong>of</strong> this disc.<br />

This limited warranty states the entire obligation <strong>of</strong> Eidos, Inc., with respect to the purchase <strong>of</strong> your disc.<br />

If any part <strong>of</strong> this limited warranty is determined to be void or illegal, the remainder shall remain in full<br />

force and effect.<br />

For warranty support please contact our Customer Support department at (650) 421-7670 or email us<br />

at support@support.eidosinteractive.com or visit our website at: support.eidosinterative.com. Our staff are<br />

available Monday through Friday, 9:00 a.m. to 12:00 noon and 1:00 p.m. to 5:00 p.m. Pacific Time. You are<br />

responsible for all toll charges. Customer Support Representatives will not provide game hints, strategies<br />

or codes.<br />

PRODUCT RETURN PROCEDURE<br />

In the event our support agents determine that your game disc is defective, you will need to forward<br />

material directly to us. Please include a brief letter explaining what is enclosed and why you are sending it<br />

to us. The agent you speak with will give you an authorization number that must be included and you will<br />

need to include a daytime phone number so that we can contact you if necessary. Any materials not<br />

containing this authorization number will be returned to you unprocessed and unopened.<br />

Send your postage-paid package to the following address:<br />

Eidos, Inc.<br />

RMA# (state your authorization number here)<br />

1300 Seaport Boulevard<br />

Redwood City, CA 94063<br />

You are responsible for postage <strong>of</strong> your game to our service center.<br />

Infernal ©2007 Playlogic International N.V. All rights reserved. Developed by Metropolis. Published by Playlogic<br />

International N.V. Distributed by Eidos Interactive. Infernal and Playlogic are registered trademarks <strong>of</strong> Playlogic<br />

International N.V. Eidos & the Eidos logo are trademarks <strong>of</strong> Eidos Interactive Ltd. All other trademarks are the property<br />

<strong>of</strong> their respective owners. The NVIDIA logo and the “The way it’s meant to be played” logo are registered trademarks<br />

or trademarks <strong>of</strong> NVIDIA Corporation. ©2007 Creative Technology Ltd. The Creative logo is a registered trademark <strong>of</strong><br />

Creative Technology Ltd. in the United States and/or other countries. All brands or product names listed are trademarks<br />

or registered trademarks and are property <strong>of</strong> their respective holders. Alienware and the Alienware logo are registered<br />

trademarks and trademarks <strong>of</strong> Alienware Corporation. Certified on XPSTM 710 and M1710. XPS is a registered trademark<br />

<strong>of</strong> Dell Inc. S<strong>of</strong>tware platform logo ( and ©) IEMA 2006. The rating icon is a registered trademark <strong>of</strong> the Entertainment<br />

S<strong>of</strong>tware Association.

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