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AE BETTER WORLD ABOUT US CORPORATE GOVERNANCE PROTECT, RESPECT, & REMEDY Corporate Governance (continued) Protect, Respect, Remedy United Nations (UN) ‘Protect, Respect, Remedy’ Framework At American Eagle Outfitters, Inc. HUMAN RIGHTS PRINCIPLES AND POLICY COMMITMENT SCOPE ASSESSMENT OF BUSINESS IMPACT AND ONGOING DUE DILIGENCE • Commitment to Respect HUman Rights • Code of Ethics • Vendor Code of Conduct • Applies to all Associates, Officers, Directors, and Suppliers of the company • Board of Directors oversight of corporate responsibility and human resources issues • Dedicated Human Resources team (Associates, Officers) • Dedicated Corporate Responsibility team (Suppliers) • Separate AEO Foundation Board of Directors oversight of community investment policies and Foundation funds • Open Door Policy • Dedicated confidential AEO Hotline and grievance reporting website • Supplier inspection and training programs • Systematic and ongoing engagement with external stakeholders INTEGRATION AND TRACKING PERFORMANCE COMMUNICATION AND REPORTING ACCESS TO REMEDIES/ GRIEVANCE MECHANISMS • Factory pre-approval process based on Vendor Code of Conduct compliance • Factory termination process based on severe or repeated Vendor Code of Conduct non-compliance • Supplier & inspection data maintained in Enterprise database and Corporate Responsibility database • Defined performance metrics for suppliers • Formal and informal reporting on performance between and across functions • Corporate Responsibility Report / AE Better World public website • AEO, Inc. investment and corporate governance public websites • CEO-led company-wide meetings • FLA publication of supplier IEM results • FLA Annual Report • SEC and other legal filings • Company intranet and quarterly newsletter for associates • Regular engagement through social media (Facebook, Twitter) • Participation in national and international conferences and public presentations • Formal and informal engagement with external stakeholders • Dedicated confidential AEO Hotline and grievance reporting website • FLA complaints mechanism • Pilot program with third-party provider in China to implement local worker grievance hotline 8
AE BETTER WORLD ABOUT US CORPORATE GOVERNANCE CODES & GOVERNANCE Corporate Governance (continued) Codes & Governance Code of Ethics The AEO, Inc. Code of Ethics outlines Company standards for acting in a legally and ethically appropriate manner. This Code applies to all associates, officers, suppliers and the Board of Directors of American Eagle Outfitters, Inc. and its subsidiaries. The Code sets forth written standards designed to deter wrongdoing and to promote honest and ethical conduct, legal and regulatory compliance, and full, fair, accurate, timely, and understandable Company public disclosure. All associates and directors of the company are required to report any known or suspected violations of the Code of Ethics. Violations may be reported anonymously through the AEO Hotline (1-888-587-3582) or online at www. aehotline.com. In addition, company policy forbids any company official to take any action in retaliation against an associate for reporting or threatening to report a violation of the Code of Ethics in good faith or for cooperating in any investigation of a violation of the Code. Any such retaliation is itself a violation of the Code. Vendor Code of Conduct The AEO, Inc. Vendor Code of Conduct is based on universally-accepted human rights and labor rights principles and sets forth our minimum expectations for suppliers. The Code must be posted in every factory that manufactures our clothes in the local language of the workers. All suppliers must contractually agree to abide by the terms of our Vendor Code of Conduct before we will place production with them. CORPORATE RESPONSIBILITY GOVERNANCE VP AEO PRODUCTION SR. DIRECTOR CORPORATE RESPONSIBILITY, TRADE & PRODUCT SAFETY COMPLIANCE BOARD OF DIRECTORS CEO EVP CHIEF OPERATING OFFICER NEW YORK DESIGN CENTER VP CORPORATE RESPONSIBILITY CUSTOMS COMPLIANCE OFFICER (AE, AERIE, AND 77KIDS) SR. MANAGER MERCHANDISE COMPLIANCE VP AERIE PRODUCTION The American Eagle Outfitters, Inc. Board of Directors’ Nominating and Corporate Governance Committee has ultimate oversight of policies and practices related to Corporate Responsibility. We also have a dedicated team based in the United States and Asia that is responsible for implementing and enforcing our Corporate Responsibility policies on a day-to-day basis. This team reports annually to the Board of Directors, independently of Production and Sourcing. Guy Bradford, Vice President of Corporate Responsibility and Customs Compliance Officer, leads our corporate responsibility and compliance divisions. He reports to Michael Rempell, Executive Vice President and Chief Operating Officer of the New York Design Center, who also oversees Production and Sourcing for the American Eagle Outfitters® and Aerie® brands. 9
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