Download - The International School Of Penang

TABLE OF CONTENTS 

Section 1 

Page 

INTRODUCTION 

Welcome message from the Acting Principal 1 

Mission Statement 2 

Governance 3 

History 4 

Current Campus 5 

Accreditations 6 

School at a Glance 7 

Fees 8 

Accounts Department 9 

Where do Uplands graduates go 10 - 12 

Section 2 

ADMINISTRATION 

Administrative Information, Head of Departments & other sections 1-2 

Tutor Teachers 3-4 

Whom Shall I Contact 5-6 

School’s Entrance and Exit 7-8 

Student Pass 9 

Parents/Guardians 10 

Medical Insurance 11-12 

Lost and Found 13 

Exit Pass / Medical Pass 14 

Section 3 

SCHOOL POLICIES 

By-laws of the Schools Association 1-4 

Academic Dishonesty Policy 5-7 

Computer & Internet Policy (Years 7 to 11) 8-9 

Computer & Internet Policy (Years 12 & 13) 10-11 

Policy & Supporting Etiquette for Using 

Electronic Equipment in School 12-14 

Random Drug Testing (Years 7 to 13) 15-17 

Anti Bullying Policy 18-23 

Section 4 

ORGANISATION 

Parent and Guardian Complaints Policy 1 - 2 

Student ID, Houses & Pastoral Care 3 - 4 

Prefects 4 

Uplands Student Council (USC) 5 

Scholarships 6 

What to do if … 7

Section 5 

Page 

CALENDAR 

Working Calendar 2008/2009 1 

Section 6 

SCHOOL SERVICES 

Boarding 1-2 

Catering 3-4 

Councellor 5 

Extra Curricular Activities (ECAs) 6 

Library 7 

Lockers 8 

Medical 9 

Publications for Parents 10 

School Bus 11-14 

Uniform Shop 15 

Uniform Price List 16 

Section 7 

UPLANDS PARENT TEACHER ASSOCIATION 

Introduction 1 

Section 8 

PRIMARY 

Primary School 1-2 

Primary Daily Structure 3 

Homework 4-5 

Section 9 

SECONDARY & 6 th FORM 

Secondary/6 th Form School 1-3 

Secondary/6 th Form Daily Structure 4 

Homework 5 

Sixth Form 6 

Section 10 

Own notes

WELCOME TO UPLANDS 

Uplands is a school that is constantly energised by the flow of international students 

passing through its doors. Some students stay for a long while, and still others have to 

move on far too quickly. But that is the nature of an international school. Even though 

the faces change from year to year, there is always a warm and friendly atmosphere to 

enjoy at Uplands. And even though some may only enjoy a brief time at Uplands, we 

have many long serving staff members who ensure that the long standing Uplands 

traditions never die. 

The parent community is well served by the dedicated Parent-Teacher Association, 

which is made up of both new arrivals and parents who have seen their children 

through many years at Uplands. 

Uplands teaching staff is made up of many nationalities. The teachers form an 

incredibly talented faculty, who help children reach their potential in the many 

academic, physical, social and cultural pursuits offered at Uplands community. 

I am so pleased to be able to welcome you to the Uplands community. I hope that you 

and your family have an enjoyable experience at Uplands no matter how long you are 

with us, and that you build many fond memories to look back on in the future. 

Warmest regards, 

Dr John Horsfall 

Principal 

Telephone: (6)-04-881 9777 

Facsimile: (6)-04-881 9778 

E-mail: principal@uplands.org 

Philosophy & Objectives 

School Motto: RESPECT FOR SELF. RESPECT FOR OTHERS. 

A multinational community, Uplands has its roots in Penang with its unique 

blend of cultures and history of dynamic international, inter-ethnic exchange. 

Fully committed to the concept of universal values and international in its 

ideals, Uplands is totally opposed to any form of discrimination on the basis 

of ethnicity, religion, nationality, skin colour or gender. 

SECTION 1 

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Mission Statement 

Uplands aims to provide excellent international education for students of all 

nationalities in a challenging multi-cultural environment. Uplands believes 

that hope for world peace lies in an interdependent international community 

where the principles of respect for self, respect for others are strongly held. 

Our mission is to create such a community, one that thrives upon respect for 

truth and open exchange. It favours methods of teaching which foster the joys 

of learning, discovery and enquiry, aiming to nurture students into thinking, 

learning, caring and striving to meet the needs of a better world. 

Uplands supports ways of protecting our planet which are scientifically and 

environmentally sound. 

Uplands: A Non-Profit School 

Uplands is a non-profit organisation run by a board of governors acting on a 

voluntary basis, whose mission is to secure the interests of the School and its 

students. All the School’s income goes into maintaining the School and 

guaranteeing its future as a well-provisioned Day and Boarding School 

providing excellent educational standards required by its parents and their 

children. 

The School is very grateful for the continuing support and goodwill of its 

parents, alumni, the Penang community and State Government. 

SECTION 1 

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Governance 

The School is governed by a 16 member Board of Governors. A Management 

Committee meets at regular intervals throughout the year. This subcommittee 

comprises members of the Board together with the Principal, 

Deputy Principals, Director of Administration and the Accountant. 

Further sub-committees are the Accounting and Audit Committee, 

Development Committee and the Trustees Committee. 

For information regarding our Board of Governors, please visit our website at: 

www.uplands.org. 

SECTION 1 

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History 

Uplands was established in 1955 on Penang Hill as the initiative of the 

Incorporated Society of Planters (I.S.P) to provide an education in a safe 

environment for the children of the planting community. Uplands School 

began operations under the aegis of the I.S.P. Schools Association which was 

incorporated on 15 March 1955. 

The new school which was open to all, absorbed a small private school on 

Penang Hill called “Uplands”, adopting its name and utilizing its premises, 

the bungalow “Grace Dieu”. In May 1955, the School moved into buildings of 

the former Crag Hotel which was to be the home of Uplands on Penang Hill 

for the next 22 years. Primary boarders made up the enrolment until 1976 

when the first day student was admitted. In 1977, a Secondary Department 

was started. 

In 1977, Uplands left Penang Hill for its new home at sea level, occupying the 

former St. Xavier’s Branch School on Kelawei Road in Pulau Tikus as well as 

boarding houses first on Burmah Road and later on York Road. 

It was not until 1988 that Uplands acquired the use of the former St. Joseph’s 

Novitiate, the beautiful heritage building behind the Primary School and 

facing Gurney Drive and the sea, in a move that finally brought the whole 

school, including boarders, together on the same campus. 

In 2005, after 28 years in Pulau Tikus and 50 years in leased accommodation, 

Uplands made its biggest move of all on 09 September 2006 to its own 

purpose-built campus in Batu Feringgi. 

SECTION 1 

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Current Campus 

Just 30 minutes away from the city, the current campus is located on a pleasant 

hill overlooking the beachfront; the 4-acre campus is fully networked and has 

complete wireless access, while a beautiful garden courtyard accentuates its 

peaceful surroundings conducive for learning. The four main blocks are 

interconnected with seamless corridors that have been designed to provide 

greater security for students and staff, its compactness affording easier 

intercommunication and movement on the campus. 

The school features: 

• 36 fully air-conditioned classrooms 

• 5 science laboratories 

• A multi purpose hall with gymnasium 

• A refectory 

• An artificial turf sports field 

• A 25-metre swimming pool 

• Well-resourced Senior Library and Primary Library 

• Dedicated IT suites, language labs and AV equipped media rooms 

• Performing Arts and Music studios 

• Design Technology design room and workshop 

• Connection to the School network and Internet at all Boarding Houses 

Boarding 

Boarding accommodation, located 2 km away from the campus, is based in 

ten semi-detached houses that are inter-linked. 

SECTION 1 

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Accreditations 

The International School of Penang (Uplands) is an accredited International 

Baccalaureate Organisation - IBO World School, fully recognised by the 

Malaysian Ministry of Education and also accredited by: 

• Cambridge International Examinations 

• Federation of British International Schools of South East Asia (FOBISSEA) 

• Edexcel International Examinations 

In June 2003, the School received an award from the Malaysian Ministry of 

Education, recognising it as a top international school. The School has also 

achieved world average beating results in IGCSE, GCSE, and the International 

Baccalaureate Diploma during the last 7 years of accreditation. In June 2006, 

Uplands received authorisation from the IBO to offer its Primary Years 

Programme (PYP). 

The School is a member of the British International Schools Worldwide 

(BISW) through the Federation of British International Schools in South and 

East Asia (FOBISSEA). It is also a member of the Boarding School’s 

Association (BSA). 

SECTION 1 

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The School at a glance as of August 2011 

ENROLMENT 

Age range : 5 – 19 

Total enrolment : 536 

Day students : 496 

Boarders : 40 

Nationalities : 36 

Primary : 151 

Secondary : 385 

Sixth Form : 98 

FACULTY STAFF 

Nationalities : 14 

ACADEMIC CALENDEAR 

Term 1 : August – December 

Term 2 : January – April 

Term 3 : April – July 

36 Weeks in the school year 

180 Schooling days 

SECTION 1 

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Fees 2011/2012 

Tuition fees per term: 

RM5,315 – RM15,500 (approx) 

Boarding fees per term: 

RM11,370 (approx) 

Enrolment fee, one time only 

RM1,200 – RM6,500 (approx) 

Depreciating Deposit 

RM2,000 – RM6,000 

Personal Accident Insurance 

RM40 per year 

SECTION 1 

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Accounts Department 

The Accounts Department is open from 7:45am until 10:30am and again from 

2:30pm until 4:00pm. 

All payments must be made in Ringgit Malaysia (RM). 

For security reasons, cash payment is not accepted for payments exceeding 

RM500.00. Methods of payment that we accept are: 

• Cheque or Bank draft - To be made payable to: 

THE I.S.P SCHOOLS ASSOCIATION 

• Telegraphic transfer (T/T) 

Details of Telegraphic Transfer 

Account Holder : THE I.S.P SCHOOLS ASSOCIATION 

Account Number : 371 087438 001 

Bank & Address : HONGKONG SHANGHAI BANKING 

CORPORATION (HSBC), Downing Street Branch, 

Penang 

SWIFT CODE : HBMBMYKL 

Once payment has been made, please fax/e-mail a copy of the T/T 

Application. 

ALL BANK CHARGES ARE THE RESPONSIBILITY OF THE PAYING 

AUTHORITY. 

SECTION 1 

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Where do some Uplands’ students go after they graduate 

USA 

Bates College 

Beoit College 

Clark University 

Dartmouth College 

Drexel University 

Duke University 

Franklin and Marshall College 

Georgetown University 

Lehigh University 

Michigan State University 

New York University 

Northwestern University 

Oregon State University 

Pennslyvanie State University 

School of the Museum of Fine Arts, Boston 

University of Florida 

University of Michigan 

University of Richmond 

University of Virginia 

University of Wisconsin 

Wesleyan University 

Williams College 

CANADA 

McGill University 

McMaster University 

Queen’s University 

Trent University 

University of Alberta 

University of British Columbia 

University of Lethbridge 

University of Saskatchewan 

University of Toronto 

Waterloo University 

York University 

SECTION 1 

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UNITED KINGDOM 

Colleges of Cambridge University (UK) 

Gonville and Caius 

Pembroke 

Selwyn 

Trinity Hall 

Colleges of London University 

Imperial 

King’s 

London School of Economics 

Queen Mary’s 

Royal Veterinary College 

University College London 

Other UK Universities 

Aston 

Bath 

Hull 

Leeds 

Loughborough 

Manchester 

Nottingham 

Reading 

Sussex 

Warwick 

York 

AUSTRALIA 

La Trobe University 

Melbourne University 

Monash University 

Queensland University of Technology 

Royal Melbourne Institute of Technology 

Sydney University 

University of New South Wales 

University of Queensland 

University of Western Australia 

SECTION 1 

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NEW ZEALAND 

Auckland University 

The University of Otago 

University of Canterbury 

EUROPE 

Ecole Hotelier, Switzerland 

Aarthus School of Business, Denmark 

University of Barcelona, Spain 

ASIA 

National University of Singapore 

Hong Kong University 

International Medical University, Malaysia 

Islamic University, Malaysia 

Keio University, Japan 

Tsukuba University, Japan 

Yokohama National University, Japan 

SECTION 1 

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ADMINISTRATIVE INFORMATION 

School Hours Mondays to Thursdays 

(Primary) 

Fridays 

School Hours Mondays, Wednesdays and 

(Secondary) 

Thursdays 

Tuesdays and Fridays 

Accounts 

Mondays to Fridays 

Department 

8:00am to 2:40pm 

8:00am to 2:00pm 

8:00am to 3:20pm 

8:00am to 2:40pm 

7:45am to 10:30am & 

2:30pm to 4:00pm 

School Contact Information 

Telephone 881 9777 

Facsimile 881 9778 

General E-mail info@uplands.org 

Website 

www.uplands.org 

Principal 

Assistant Principal 

Deputy Principal (Non-Academic) 

Deputy Principal (Curriculum) 

Deputy Principal (Assessment) 

Deputy Principal (Operations) 

Deputy Principal (Head of Primary) 

Extra Curricular Activities & CAS 

Head of A-Level 

IB Coordinator 

Head of Year 13 







Head of Faculties/ Departments 

Art 

Design Technology 

Drama 

English 

Dr John Horsfall 

Mr John Cadman 

Mr Ross Whitfeld 

Mr Geoff Newton 

Mr Jonathan Field 

Mr Craig Skinner 

Mrs Alison Nicholson 

Mr Tony Luciano 

Mr Nic Klar 

Ms Naomi Atkins 

Ms Doreen Smith 

Mr Adam Taylor 

Ms Nadine van Niekerk 

Mr Jorge Lopez 

Ms Maria Prior 

Mr Neil Henderson 

Mrs Anna Martinez 

Mr Ian McGill 

Ms Tracey Gudonis 

Mr Ian Johnson 

Mr James Allen 

SECTION 2 

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ESL 

Humanities 

Information Technology 

Learning Support 

Modern Foreign Languages 

Mathematics 

Music 

Physical Education 

Science 

Ms Alissa Goefron 

Mr Andy North 

Mr Robin Liao 

Ms Vicki Bellwood 

Mr Anthony Carney 

Ms Julie Tan 

Ms Catherine Thomas 

Mr Lee Bossler 

Dr Arun Mukherjee 

Medical Services 

School Nurse Ms Sarah Tan nurse@uplands.org 

Student Services 

Officer Ms Chow Seok Yin seokyin@uplands.org 

School Councellor Mr Ross Whitfield ross.whifeld@uplands.org 

School Insurance 

Human Resources Officer Mrs Lim Bee Ling beeling@uplands.org 

School Bus 

Transport Co-ordinator Ms Ravita Purba ravita@uplands.org 

School Fees 

Accounts Executive Ms Ooi Phaik Kim phaikkim.ooi@uplands.org 

SECTION 2 

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TUTOR TEACHERS 

Primary 

Class 

Year 1 

Year 2 

Year 3/4i 

Year 3/4s 

Year 3/4p 

Year 5i 

Year 5s 

Year 6i 

Year 6s 

Teacher 

Mrs Jullienna Teh 

Ms Jennifer Braithwaite 

Ms Amy Hawkins 

Ms Melanie Sparks 

Ms Sylvia Rajamoney 

Ms Roopinder Kaur 

Ms Sarah Gain 

Mr Daniel Naidoo 

Mrs Helen Teese 

Secondary 

Class 

Tutors 

~ ~ ~ 

7i 

7s 

7p 

8i 

8s 

8p 

9i 

9s 

9p 

Ms Vicki Bellwood 

Ms Mathave Vadiveloo 

Ms Tracy Harker 

Ms Janine Ward 

Ms Abby Brewer 

Mr Simon Phipp 

Mr Robin Liao 

Mrs Mami Klar 

Mr Peter Tyron 

SECTION 2 

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10i 

10s 

10p 

10q 

11i 

11s 

11p 

12i 

12s 

12p 

13i 

13s 

13p 

Mr Martin Alderson 

Mr Neil Elsegood 

Mr Simon Lucas 

Ms Jessica Ockenden 

Ms Katie Mankin 

Ms Lim Li Siok 

Ms Abbie Neall 

Mr Ian Johnson 

Mr Tony Luciano 

Mr James Allen 

Ms Helen Waywell 

Ms Preei Ghosh 

Ms Tracey Gudonis 

SECTION 2 

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Whom Shall I Contact 

Enquiries you may have Person to contact Contact information 

If you need to : 

• inform us that your child is not 

attending school for the day 

• leave a message for a staff member 

• obtain a letter for your child’s 

student pass application 

(please allow at least one day) 

• apply for a car sticker 

• purchase food coupons 

• collect an exit pass / medical form 

• collect a Student Leaver Form (SLF) 

If you feel that your child : 

• has difficulty adjusting to school 

• is being bullied 

Academic resources regarding: 

• School reports and referral letters 

(please allow at least two weeks 

preparation time). 

• School reports and referral letters 

for students who have left school 

(please allow at least two weeks 

preparation time). 

Accounting information regarding: 

• School invoice 

• Balance of deposit 

Admissions / information regarding: 

• Joining the school 

• Withdrawing from school 

• Joining boarding 

• Withdrawing from boarding 

• Leaving certificate 

• Change of address/phone/e-mail 

• Change of parent membership 

Boarding : 

• Boarding residence life 

Ms Yuga, 

School Receptionist 

Councellor 

Mr Ross Whitfeld 

Ms Chow Seok Yin, 

Student Services 

Officer 

Ms Ooi Phaik Kim, 

Accounts 

Department 

Ms Diane Wah 

Admissions Officer 

Major (ret) Rachpal 

Head of Boarding 

info@uplands.org 

Tel : 881 9777 

ross.whitfeld@uplands.org 

Tel: 881 9777 ext 206 

seokyin@uplands.org 

Tel : 881 9777 ext 209 

phaikkim.ooi@uplands.org 

Tel : 881 9777 ext 110 

admissions@uplands.org 

Tel : 881 9777 ext 103 

rachpal.singh@uplands.org 

Tel : 881 9771 

SECTION 2 

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Health: 

• Medication administered to your child 

• Allergies 

• Health related questions 

Insurance : 

• Your child’s school insurance 

coverage 

• Your child’s school insurance claims 

Nurse Sarah Tan 

Mrs Lim Bee Ling 

nurse@uplands.org 

Tel : 881 9777 ext 500 

beeling@uplands.org 

Tel : 881 9777 ext 115 

School’s Entrance and Exit System 

Please kindly drive your car very slowly along the school driveway. There are tiny 

children at the school grounds and they do not all understand the dangers of vehicles. 

Please note that any vehicle that enters our campus is subject to random security checks on entry 

or exit that may involve opening car boot and glove-box for inspection. 

Visiting the campus 

Enter through Main Gate ‘A’ from Jalan Sungai Satu (apart from the start and end of school 

–see below). You will need to sign in at the guardhouse and park in one of the visitor bays. 

You will be issued with a visitor pass and the guards will help you with directions, 

although all visitors should in the first instance report to reception. If the visitor bays are 

full, you will be asked to park outside the campus. All white (numbered) parking bays are 

for the exclusive use of Uplands staff. Should parents of primary children wish to 

accompany their child to their classroom, they should park outside the campus and walk 

into school. 

Car Stickers 

Parents must arrange for a car sticker for any vehicle that wishes to enter our campus to 

drop-off/pick-up students. An application form is available at the school reception and 

needs to be filled in and taken to the receptionist so that a sticker can be issued to you. 

SECTION 2 

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Morning drop-off of students 

One hour before the school starts, Gate ‘B’ will be open (this will be at 7am on a normal 

school day). Gate ‘B’ is accessed from the dual-carriageway section of road that you drive 

onto by turning right as you approach the high corner section of the campus retaining wall. 

Gate ‘B’ will be open from 7am to 8am and a one-way system will be in operation. 

All vehicles entering our campus at this time must use Gate ‘B’ for entry, and exit through 

Gate ‘A’. Just before reaching the exit gate there is a yellow hashed drop-off/pick-up area 

by our covered entrance lobby – please drop-off students in this area only. 

In order to avoid congestion we request that this be done promptly but safely. You must 

not park your car in this area. At 8am, Gate ‘B’ will be closed. Any students arriving after 

that time will have to enter through Gate ‘A’ and will have to sign-in at the guardhouse. 

Please be reminded that all students should be on campus by 7.55am at the very latest. 

Afternoon pick-up of students 

At pick-up times (see below), Gate ‘B’ will be opened and a one-way system will operate. 

All vehicles entering our campus at this time must use Gate ‘B’ for entry and exit through 

Gate ‘A’. If you arrive before the designated pick-up time, you should wait outside the 

school campus. You should pick-up students in the yellow hashed drop-off/pick-up area 

by our covered entrance lobby. If the student is not ready you should exit through Gate 

‘A’, complete one loop round the campus and re-enter through Gate ‘B’. Please do not park 

and wait for students in the school campus – this will cause congestion. 

SECTION 2 

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Pick-up times: 

Reception 

Monday – Friday 

11:50am 

Primary 

Monday – Thursday 

Wednesday 

(Years 1 & 2 only) 

Friday 

2:40pm 

11:50am 

2:00pm 

Secondary 

Monday, Wednesday & Thursday 3:20pm 

Tuesday & Friday 2:40pm 

The strict one-way system and Gate ‘B’ entry remains in operation during the following times: 

Monday - Thursday 

2:40pm – 5:00pm 

Wednesday 

11:40am – 12:00noon 

Friday 

2:00pm – 5:00pm 

SECTION 2 

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Student Pass (for non-Malaysian students) 

It is the Malaysia government’s ruling that non-Malaysian students must obtain a Student 

Pass from the Department of Immigration if they are students in Malaysia. 

Where parents are working in Malaysia but outside Penang Island, the Student Pass must 

be applied for by the parents at the Immigration Office where the parent’s employment 

pass file is held. 

The Principal is prepared to be responsible for obtaining Student Passes for Boarders only. 

Please visit the following website link (Immigration Department’s website) to obtain more 

information regarding applying for student pass: 

http://www.imi.gov.my/eng/perkhidmatan/im_PasPelajar.asp 

Once the student pass is obtained, please forward a copy of it to the Admissions 

Department. When student passes are renewed, the renewed copy must also be provided 

to the Admissions Department. 

SECTION 2 

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Parents / Guardians 

Students at Uplands must be supervised by, and living with, their parent(s) or a close 

family relative who is a resident in Penang. If this condition cannot be met, the child can 

only be accepted into Uplands as a boarder. 

In the event that the student needs to be temporarily placed under the care someone else 

besides their parent(s) or relatives, a Legal Guardian Form must be obtained from the 

Admissions Department, filled out and returned to the Admissions Department. 

SECTION 2 

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FREQUENTLY ASKED QUESTIONS REGARDING SCHOOL INSURANCE 

Policy No.: 

PG-05054276-NGA 

Period of Cover: 1 November 2011 to 31 October 2012 

Who is eligible for 

the cover 

Pupil of Uplands whose name is mentioned in the policy and 

having paid the required specific premium. 

What does the policy 

cover 

How much coverage 

per pupil 

What are some of the 

major exclusions 

How to claim for 

Medical Expenses 

due to an accident 

Broadly the policy provides cover against Death or Permanent Total 

Disablement anywhere in the world caused solely by an accident 

and not by sickness, disease or gradual physical or mental wear and 

tear. 

a. Death: RM25,000 

b. Permanent Total Disablement: RM25,000 (Subject to Scale of 

Benefits incorporated in the policy) 

c. Medical Expenses: RM2,500 maximum per claim 

a. War 

b. Suicide 

c. Parachuting, hang gliding, any kind of racing (other than on foot 

or swimming), mountaineering 

d. Air travel whether as a crew or passenger in a NON-Licensed 

passenger carrying aircraft 

e. Liability or claims in respect of illness or disease 

a. In case of accident that requires medical attention, it is important 

that you seek medical treatment immediately. The fees are 

generally payable provided that all such fees or charges are 

necessarily and reasonably incurred for professional services 

from a fully qualified and registered Medical Practitioner. 

b. The total amount you are entitled to claim is RM2, 500 for one 

accident. Any amount in excess of RM2, 500 the patient has to 

bear the cost for such medical treatment. 

c. Medical report from the Medical Practitioner together with 

Original Receipts is an absolute necessity. No Claims is payable 

without these documents. 

d. The insurer does not pay for cost of the Medical Report. Such 

cost has to be borne by the claimant absolutely. 

SECTION 2 

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What about Medical 

Expenses due to 

illness or disease 

What if Death occurs 

due to an accident 

What about 

Permanent Total 

Disablement 

This policy does not pay for medical expenses resulting from illness or 

disease. 

a. In case of death due to an accident covered by the policy, the 

policy will pay the full capital sum of RM25,000 to the family 

b. The family must provide among other documents "Post Mortem 

Report" if any, Death Certificate and Permission to Bury. 

a. The Medical Examiner (Specialist) must give a professional 

report concerning the permanent disability and the cause of such 

disability. 

b. With the Specialist Report the policy will pay according to the 

Scale of Benefits, for example Permanent loss of one or both 

limbs - 100%, Permanent loss of Middle Finger (1 phalanx) - 2% 

of the capital sum of RM25,000 and so forth. 

SECTION 2 

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Lost and Found 

It is strongly advised that all items be labeled with the student’s name. In the case of an 

item being lost, it then can be identified for return when found. 

When non valuable items such as lunch boxes, clothes, and books are found, they will be 

kept by the school Nurse. 

Valuable items such as mobile phones, MP3 players and money will be kept by the Deputy 

Principal (Operations). 

SECTION 2 

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Exit Pass 

In the event that a student needs to leave School during school hours, an Exit Pass must be 

completed, signed by the student’s tutor teacher and passed to the school’s security guards 

upon exiting school. 

The exit pass can be obtained from the reception counter. 

Sample of exit pass 

EXIT PASS 

Student Name: …………………………………. 

Date: …………………………………………….. 

Class: …………………… 

Time: ……………………. 

Signed: ………………………………………….. 

Medical Pass 

In the event that a student needs to see the School Nurse, a Medical Pass must be 

completed, signed by the student’s Head of Year/Head of Section/Deputy Principal and 

passed to School Nurse 

The exit pass can be obtained from the reception counter. 

Sample of medical pass 

Dear Nurse 

Permission is hereby given for this student to visit the Sick Bay. 

Name of student: ________________________ 

Year: ________________ 

Name of Head of Year/Deputy Principal: ___________________________ 

Date : ________________________ 

Signature : __________________ 

SECTION 2 

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BYE-LAWS OF 

THE I.S.P SCHOOLS 

ASSOCIATION 

SECTION 3 

- 1 -

The I.S.P Schools Association 

Bye-Laws of the Association 

1. Restriction of Membership 

Only persons paying full fees are eligible to become members of the 

Association. 

2. School Fees 

2.1 School fees are payable termly, in advance, by the first day of 

the term, at rates determined by the school. 

2.2 Where parents are in default, the school has the right to refuse 

admission of the child to classes. 

3. Entrance Fee 

A one-time entrance fee is payable at the time of admission of each child 

into the school, at the rate then prevailing. The fee is payable by the first 

day of the term to which the child is enrolled. 

4. Deposit 

4.1 A deposit is payable in respect of each child. The deposit is 

payable at the time of admission of each child into the school. 

The amount of the deposit is as per our fees schedule. 

4.2 Where a child moves from one year of study to another where a 

higher deposit is payable, the increased amount is payable 

before the child moves into that new year of study. 

5. Default 

Where members are in default in any of the above fees and deposits, the 

school has the right to enforce Bye-Law 2.2 above. 

SECTION 3 

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6. Refund of Entrance Fee 

6.1 Only 50% of the entrance fee is refundable in the event that the 

child’s period of stay in school is less than one year. 

6.2 The child’s notice of withdrawal is given to the school as 

stipulated in Bye-Law 7.1. 

6.3 A ‘period of stay’ is taken as the first day of the school term 

(regardless of whether the child is present or not) to the last day 

in which the child is scheduled to attend class. 

There will be no refund if the child has been with the school for more 

than one year. 

7. Refund of Depreciated Deposit 

7.1 The Depreciated Tuition Fee Deposit is only refundable where 

the following notice of withdrawal of a child or long-term 

absence has been compiled with: 

Where a child will be leaving school, prior notice, in writing 

giving the date of leaving must be given to the Principal before 

the half-term vacation of the preceding term i.e. 

(a) 

(b) 

(c) 

Child to be absent all or part of Term 1 (August to 

December), notice before half-term vacation (in May) of 

previous Term III. 

Child to be absent all or part of Term II (January to 

April), notice before the half-term vacation (in October) of 

previous Term 1. 

Child to be absent all or part of Term III (April to July), 

notice before the half-term vacation (in February) of 

previous Term II. 

7.2 No depreciated deposit is refundable if a notice of withdrawal 

of child or long-term absence is shorter than that stipulated in 

Bye-law 7.1. 

SECTION 3 

- 3 -

7.3 A notice in writing shall be deemed to have been given on the 

day it is received by the school. 

7.4 Any depreciated deposit is only refundable after it has been 

confirmed by the school that there are no other outstanding 

dues payable to the school. If there are any such dues, they shall 

be deducted from the deposit and if the deductions are 

inadequate, the shortfall becomes a debt due to the school and is 

payable immediately. 

8. Refund of School Fees 

Tuition and/or boarding fees are not refundable where a child does not 

attend school due to illness, extended vacation or other enforced 

absence. Where a child is excluded from school for disciplinary 

reasons, the fees are also not refundable. 

9. Conduct 

9.1 All members of the Association are expected to comply with and 

support the aims, objectives and basic principles of the school. 

9.2 Disputes and disagreements with the school management are to 

be resolved through consultation and negotiation firstly with 

the Principal, and then with the Board of Governors. 

9.3 Formal decisions taken by the Board of Governors are final and 

not subject to appeal. Disputing or questioning such Board 

decisions in the mass media will ipso facto constitute a breach of 

Rule 9.1 above. 

10. Modification of Bye-Laws 

These Bye-Laws may be altered, added, deleted or modified in any other 

form from time to time by the Governors and a copy of all such 

modifications shall be announced in the School and circulated to members 

and employees of the School. 

SECTION 3 

- 4 -

ACADEMIC 

DISHONESTY 

POLICY 

SECTION 3 

- 5 -

Academic Dishonesty: Guidelines for Students 

1. What is Academic Dishonesty 

 

 

 

Academic dishonesty means any act of deceiving or cheating in 

work done as part of the School’s curricular and extra-curricular 

programme at any place or time. 

Deceitful acts include copying another person’s work or allowing 

one’s own work to be copied; carrying or passing information 

unfairly in class, in a test or examination; falsifying data; telling lies 

in relation to work, avoiding work set; or tested; stealing other 

people’s work or ideas (this is known as plagiarism). 

Plagiarism means presenting another person’s work (for example, 

from a textbook) as if it were your own. If you do not use quotation 

marks or fail to give the name of the author, the title of the book 

and page reference (this we call ‚acknowledging the source‛), you 

are committing an act of plagiarism – even if non-deliberate. 

2. Cheating Yourself 

 

Students are tempted to cheat for various reasons. It may gain 

them short-term respite or advantage to cover up lack of 

preparation or to avoid censure from teachers, parents or fellow 

students; it may hide difficulties they are having in understanding 

or covering work, or hide underlying problems that need to be 

faced and solved. Cheating is not the answer. Progress can never be 

made through academic dishonesty and, in the end, you cheat 

yourself of a proper education. 

 

If you are having trouble with your work, tell somebody. Seek 

help. Lying, (for example, ‚I forgot to bring my essay‛) or copying 

(for example from ‚a friend‛ or a book in the library) will only 

compound your difficulties. 

SECTION 3 

- 6 -

3. Never! 

Never! 

(a) submit work copied from another person 

(b) allow your work to be copied 

(c) copy from a source without acknowledgement (plagiarism) 

(d) hog, monopolize or hide School books or library books 

(e) alter a record, grade sheet, report, letter of reference or similar 

document 

(f) forge a letter, signature, reply-slip or similar document 

(g) change marks or scores 

(h) misrepresent your results, certificates or other credentials 

(i) disobey instructions in a test or examination (remember if you talk 

after being told not to in an exam it is an act of cheating no matter what 

you were saying or what your intentions were). 

(j) Allow an act of cheating to go unreported 

4. Finally Remember 

Remember the Uplands School motto: ‚Respect for self; respect for 

others‛. Academic dishonesty demeans yourself, and destroys trust 

and healthy relationships. Within Schools – as in the wider world – 

many a potentially fine person has incurred loss of happiness and 

peace of mind, public respect, career – indeed has gone to prison - 

because they altered a report, forged a signature or told a lie. Never be 

tempted. Don’t do it. 

SECTION 3 

- 7 -

COMPUTER 

& 

INTERNET ACCESS 

POLICY 

(YEARS 7 TO 11) 

SECTION 3 

- 8 -

Computer and Internet Access Policy (Years 7 to 11) 

The computer system is owned by the school and is made available to 

students to support learning. The school’s Computer and Internet Access 

Policy has been drawn up to ensure effective use of the school’s resources and 

to protect all parties – the pupils, the staff and the school. 

The school reserves the right to examine or delete any files that may be held 

on its computer system or to monitor what Internet sites are visited. 

All students at this school are required to read and agree to follow these 

guidelines. 

1. All computer and Internet activity should be for school related work only. 

2. You should not install any applications or remove or re-configure any preinstalled 

software on a school computer without prior consultation with a 

member of the ICT Staff. This includes Desktop Settings. 

3. You should not disconnect or relocate any computer hardware. 

4. Faulty equipment or malfunctioning software should be immediately 

reported to your teacher. 

5. You must not use any personal disks/portable storage devices in school 

computers unless a member of staff has granted permission, and the 

disk/device has been virus checked. 

6. Access to the school computer system should only be made using your 

own login name and password. Your password should not be made 

available to any other person. 

7. Any activity that threatens the integrity of the school ICT systems, or 

activity that attacks or corrupts other systems, is forbidden. 

8. If you have been given access to the Internet then: 

use of web-based email systems (such as Hotmail and Yahoo) is not 

allowed 

use of Internet ‘chat’ facilities is not allowed 

posting of anonymous messages and forwarding chain letters is not 

allowed 

9. You must not make use of the school ICT facilities to upload or download 

any material, which is likely to be unsuitable for children or schools. This 

applies to any material of a violent, dangerous, racist, or pornographic 

nature or which is likely to be offensive in any way to any member of our 

school community. 

10. Copyright of materials must be respected. 

SECTION 3 

- 9 -

COMPUTER 

& 

INTERNET ACCESS 

POLICY 

(YEARS 12 & 13) 

SECTION 3 

- 10 -

Computer and Internet Access Policy (Years 12 & 13) 

The computer system is owned by the school and is made available to students to 

support learning. The school’s Computer and Internet Access Policy has been 

drawn up to ensure effective use of the school’s resources and to protect all 

parties – the pupils, the staff and the school. 

The school reserves the right to examine or delete any files that may be held on 

its computer system or to monitor any Internet sites visited. 

All students at this school are required to read and agree to follow these 

guidelines. 

 

 

 

 

 

 

 

 

 

 

 

 

 

All computer and Internet activity should be for school related work only. 

You should not install any applications or remove or re-configure any preinstalled 

software on a school computer without prior consultation with a 

member of the ICT Staff. 

You should not disconnect or relocate any computer hardware without prior 

consultation with a member of ICT Staff. 

Faulty equipment or malfunctioning software should be reported to the ICT 

Department as soon as possible. 

Disks/portable storage devices used in school computers should always be 

virus checked before use. 

Access to the school computer system should only be made via the authorised 

account and password, which should not be made available to any other 

person. 

Activity that threatens the integrity of the school ICT systems, or activity that 

attacks or corrupts other systems, is forbidden. 

Use of web-based email (such as Hotmail, Yahoo) is not allowed unless it is 

for school work and approval has been given by a member of staff. 

Use of Internet ‘chat’ facilities is not allowed as is the posting of anonymous 

messages and forwarding chain letters. 

You should not open any file or attachment which is suspicious, unexpected 

or of an unknown nature. 

You must not make use of the school ICT facilities to upload or download any 

material, which is likely to be unsuitable for children or schools. This applies 

to any material of a violent, dangerous, racist, or pornographic nature or 

which is likely to be offensive in any way to any member of our school 

community. 

No student should publish on the web or send by email the name, address, 

telephone/fax number or photograph of any pupil/student. 

Copyright of materials must be respected. 

SECTION 3 

- 11 -

POLICY 

& 

SUPPORTING 

ETIQUETTE 

FOR 

USING ELECTRONIC 

EQUIPMENT IN 

SCHOOL 

SECTION 3 

- 12 -

Policy & supporting etiquette for the use of electronic equipment in school 

Policy: Electronic equipment (including MP3 players) may only be used in the 

classroom at the discretion of individual teachers. For safety reasons these 

devices may not under any circumstances be used in science labs, workshops 

or other controlled areas. 

Etiquette: 

1) The integrity of the classroom and what goes on within it are the 

responsibility of the teacher. 

Use is a privilege which a supervising teacher has the right to remove. 

Their decision is final. 

Teachers need to be clear about their personal stance and need to 

employ clear ‚flagging systems‛ that make it clear when MP3 players 

may/may not be used. (Eg. Signs on boards). 

There should be no use at the beginnings and ends of lessons and at 

other times when a teacher is addressing the entire class. 

Use must not distract or prevent either user or neighbour students 

from achieving the stated aims and objectives of the lesson. 

All individuals will accept that use or non-use must be based on an 

assessment of ‘nil-disturbance’ for the whole of any group or class. 

2) Pupils of different ages and in different learning environments have 

different needs and will be affected in different ways. 

3) Responsibility for the security of personal possessions rests with the 

individual pupil. 

School will not be held responsible for losses or invest time or energy 

into investigating such losses. 

Equipment will not be shared. 

SECTION 3 

- 13 -

4) All members of the Uplands community are expected to conform to 

socially acceptable norms and expectations that have been collectively 

agreed. 

MP3 players will not be allowed to become status symbols and the 

wearing and use by individuals should be regulated in the same way 

as the wearing of jewelry. 

It is acceptable and appropriate for students to have the privilege of 

using MP3 players removed, where there are work-related or 

behavioral concerns expressed by either school or parents. 

5) Review 

Both policy and etiquette will be reviewed termly in light of the 

feedback received from all client groups within the community. 

SECTION 3 

- 14 -

RANDOM DRUG 

TESTING 

(YEARS 7 TO 13) 

SECTION 3 

- 15 -

Random Drug Testing (Year 7 to 13) 

Because the use of drugs is a serious threat to the health and safety of young 

people, it is of deep concern to the Board of Governors and the 

Administration of Uplands. In addition, the Board of Governors wishes to 

impress upon the students and their families the severe penalties connected 

with drug possession and use in Malaysia. Therefore, Uplands’ Policy on 

Random Drug Testing incorporates these objectives: 

 

 

To develop instructional programmes addressing the prevention of (and 

education about) drug abuse and its effects. 

To develop and maintain procedures for conducting drug testing programmes 

for students in Years 7-13. 

Any student may be required to undergo a drug test for the presence of illegal 

drugs at any time while under the jurisdiction of the school. Such drug tests 

will be administered without prior notification and will be termed: 

 

 

 

Random, where the random drug testing procedures are used. 

Reasonable cause, where any student can be tested based on 

behaviours that may, in the judgement of administrators, tutors and / 

or teachers, suggest drug use. 

Periodic, where testing is done on a routine basis. The frequency of 

such testing will be determined by the administration. 

The school uses hair sample testing in the United States as the basis of its 

screening programme. Such tests are administered under strict conditions. 

In the event of a student self-disclosing prior to being sampled for testing, he 

or she will be referred to the Counsellor for confidential counselling. 

In the event of a student self-disclosing having been sampled for testing, the 

test will not be conducted. 

SECTION 3 

- 16 -

The student will be required to meet with the Counsellor at the first 

opportunity. The parents will be informed at this stage. The student will be 

required to participate in a drug-use evaluation programme with the 

Counsellor. Periodic, follow-up testing will be done to insure non-drug use. A 

subsequent positive test will be treated as a first positive test and the 

appropriate procedure will be followed. A further positive test anytime 

during the student’s enrolment at Uplands might result in a request for the 

student to be withdrawn permanently from school. 

In the event of an initial positive test, the student will be required to meet 

with the Counsellor at the first opportunity. The parents will be informed at 

this stage. The student will be required to participate in a drug-use evaluation 

programme with the Counsellor. Periodic, follow-up testing will be done to 

insure non-drug use. A second positive test anytime during the student’s 

enrolment at Uplands might result in a request for the student to be 

withdrawn permanently from school. 

Any student found within the school or at school functions, to be buying or 

selling any narcotic, stimulant, depressant or hallucinogenic drug will 

immediately have his / her privilege of attending Uplands irrevocably 

withdrawn. 

SECTION 3 

- 17 -

ANTI-BULLYING 

POLICY 

SECTION 3 

- 18 -

Statement of Intent 

We are committed to providing a caring, friendly and safe environment for all of 

our 

pupils so they can learn in a relaxed and secure atmosphere. Bullying of any kind 

is 

unacceptable at our school. If bullying does occur, all pupils should be able to tell 

and know that incidents will be dealt with promptly and effectively. We are a 

TELLING school. This means that anyone who knows that bullying is happening 

is 

expected to tell the staff. To observe and do nothing is to be as guilty as the bully. 

We all have a duty of care. 

What Is Bullying 

Bullying is when someone is deliberately hurtful to others over a period of time. 

The 

person being bullied usually finds it difficult to defend themselves. 

Bullying can be: 

• Emotional being unfriendly, excluding, tormenting (e.g. hiding books, 

threatening gestures) 

• Physical pushing, kicking, hitting, punching or any use of violence 

• Racist racial taunts, graffiti, gestures 

• Sexual unwanted physical contact or sexually abusive comments 

• Homophobic because of, or focussing on the issue of sexuality 

• Verbal name-calling, sarcasm, spreading rumours, teasing 

• Cyber All areas of internet ,such as email, social networking & Internet 

chat room misuse 

Mobile threats by text messaging & calls 

Misuse of associated technology , i.e. camera &video facilities 

Why is it Important to Respond to Bullying 

Bullying hurts. No one deserves to be a victim of bullying. Everybody has the 

right 

to be treated with respect. Pupils who are bullying need to learn different ways of 

behaving. 

Schools have a responsibility to respond promptly and effectively to issues of 

bullying. 

SECTION 3 

- 19 -

Objectives of this Policy 

• All governors, teaching and non-teaching staff, pupils and parents should 

have an understanding of what bullying is. 

• All governors and teaching and non-teaching staff should know what the 

school policy is on bullying, and follow it when bullying is reported. 

• All pupils and parents should know what the school policy is on bullying, and 

what they should do if bullying arises. 

• As a school we take bullying seriously. Pupils and parents should be assured 

that they will be supported when bullying is reported. 

• Bullying will not be tolerated. 

Signs and Symptoms 

A child may indicate by signs or behaviour that he or she is being bullied. Adults 

should be aware of these possible signs and that they should investigate if a 

child: 

• is frightened of walking to or from school 

• doesn't want to go on the school / public bus 

• begs to be driven to school 

• changes their usual routine 

• is unwilling to go to school (school phobic) 

• begins to truant 

• becomes withdrawn anxious, or lacking in confidence 

• starts stammering 

• attempts or threatens suicide or runs away 

• cries themselves to sleep at night or has nightmares 

• feels ill in the morning 

• begins to do poorly in school work 

• comes home with clothes torn or books damaged 

• has possessions which are damaged or " go missing" 

• asks for money or starts stealing money (to pay bully) 

• has dinner or other monies continually "lost" 

• has unexplained cuts or bruises 

• comes home starving (money / lunch has been stolen) 

• becomes aggressive, disruptive or unreasonable 

• is bullying other children or siblings 

• stops eating 

• is frightened to say what's wrong 

• gives improbable excuses for any of the above 

• is afraid to use the internet or mobile phone 

• is nervous & jumpy when a cyber message is received 

SECTION 3 

- 20 -

These signs and behaviours could indicate other problems, but bullying should 

be considered a possibility and should be investigated 

Procedures for Primary Students 

1. Parents or students should report bullying incidents to the class teacher, Head 

or Assistant Head of Primary or the Counsellor. 

2. The class teacher will investigate the situation; interview students involved, 

collate information and get a clear understanding of bullying situation, 

involving primary SEN teacher, Specialist teachers and parents when 

appropriate. 

3. The Counsellor will provide support to the victim, be involved in interviews, 3 

way meetings with students or group conversation with those involved, and 

liaise with victim’s family if needed. Liaise with the class teacher when 

necessary 

4. The Head or Assistant Head of Primary will be informed of all incidents and be 

part of process. 

5. In cases of cyber bullying, the Head of Academic ICT is actively involved in 

investigating the incident and interviewing students and working with the 

Counsellor and Class teacher. 

6. In cases of cyber bullying, the IT department will check student computer 

activities within School, and report incidents to the appropriate website 

providers. 

7. The information obtained by counsellor and class teacher (Head of Academic 

ICT, Primary SEN teacher if appropriate) is shared so that the Head or 

Assistant Head of Primary can make an informed decision on how best to 

deal with the bullying situation, taking into account the various sanctions 

available. 

8. In cases of serious bullying, the incidents will be recorded by the Head or 

Assistant Head of Primary or class teacher in the student file. 

9. In serious cases parents should be informed and will be asked to come in to a 

meeting to discuss the problem with the Head or Assistant Head of Primary 

and Counsellor and/or Head of Academic ICT (if appropriate). 

10. Parents, School and bully are aware of sanctions/outcome and expected to 

work together to stop the bullying(different sanctions for primary students) 

11. The bullying behaviour or threats of bullying must be investigated and the 

bullying stopped quickly. 

12. The Counsellor will work with and help the bully (bullies) change their 

behaviour, and support class teacher where necessary. Ongoing support will 

also be available to the victim. 

13. The Principal and Deputy Principal will be informed in certain cases. 

SECTION 3 

- 21 -

Procedures for secondary students 

1. Parents or students should report bullying incidents to teachers, Head of 

Year, Counsellor. 

2. The Head of Year will investigate the situation; interview students involved, 

collate information and get a clear understanding of bullying situation. 

3. The Counsellor will provide support to the victim, be involved in interviews, 3 

way meetings with students or group conversation with those involved, and 

liaise with victim’s family if needed. 

4. In cases of cyber bullying, the Head of Academic ICT is actively involved in 

investigating the incident and interviewing students and working with the 

Counsellor and Head of Year. 

5. In cases of cyber bullying, the IT department will check student computer 

activities within School, and report incidents to the appropriate website 

providers. 

6. The information obtained by counsellor (Head of Academic ICT if appropriate) 

and Head of Year is shared so that the Head of Year can make an informed 

decision on how best to deal with the bullying situation, taking into account the 

various sanctions available. 

7. In cases of serious bullying, the incidents will be recorded by Head of Year in 

student file. 

8. In serious cases parents should be informed and will be asked to come in to a 

meeting to discuss the problem with the Head of Year and Counsellor and/or 

Head of Academic ICT (if appropriate). 

9. Parents, School and bully are aware of sanctions/outcome and expected to 

work together to stop the bullying. 

10. The bullying behaviour or threats of bullying must be investigated and the 

bullying stopped quickly. 

11. The counsellor will work with and help the bully (bullies) change their 

behaviour. 

12. The Principal and Deputy Principal will be informed in certain cases. 

Outcomes 

1) The bully (bullies) may be asked to genuinely apologise. 

2) Parent (s) will be expected to support the School decision and enforce 

changes in behaviour, consideration will be given to exceptional 

circumstances. 

3) The bully (bullies) may have to undergo a programme of sessions with the 

Counsellor. 

4) Sanctions usually involve the loss of free time. 

5) In serious cases, suspension or even exclusion will be considered. 

6) If possible, the pupils will be reconciled. 

7) After the incident / incidents have been investigated and dealt with, each case 

will be monitored to ensure repeated bullying does not take place. 

SECTION 3 

- 22 -

8) The Victim will receive ongoing support from Head of Year and counsellor 

and 

will be encouraged to stay in regular contact with counsellor to report how 

things are going and what they can do to prevent being a victim in the future, 

working on self esteem, image and confidence. 

9) Parents of the victim and bully can also get support from Head of Year, 

Counsellor and Head of Academic ICT , if needed. 

10) The student may have their access to School computers restricted if involved 

in cyber bullying. 

Prevention 

As and when appropriate, these may include: 

• writing stories or poems or drawing pictures about bullying 

• reading stories about bullying or having them read to a class or assembly 

• having discussions about bullying and why it matters 

• IB CAS project – peer education 

• Involvement of USC, Head boy and Head girl to promote School motto 

‘Respect for self, Respect for others’ 

• Bullying related issues in the Pastoral programme 

• Safe and appropriate use of computers is included in the programmes of 

Academic ICT, and teachers inform students of new technologies and 

possible risk factors. 

• Every student has to sign a Computer and Internet Access policy. 

• Bullying related issues are included in other areas of the curriculum, 

particularly drama 

• The IB Learner Profile emphasises Inquirers, Thinkers, Communicators, 

Risktakers, 

Knowledgeable, Principled, Caring, Open-minded, Balanced and 

Reflective learning. 

• The PYP Learner Profile includes the IB Learner Profile and also attitudes are 

an essential element. Students develop Tolerance, Respect, Integrity. 

Independence, Enthusiasm, Empathy, Curiosity, Creativity, Cooperation, 

Confidence, Commitment and Appreciation. 

• Respect Week – awareness week. 

• Staff are kept up to date with new technologies and possible risky situations. 

• Regular articles to parents and School community via Touchbase about 

bullying issues. 

• Parents information evening about Cyber bullying. 

SECTION 3 

- 23 -

Parent & Guardian Complaints Policy 

Introduction: While we work hard to provide a good education for our student, and while staff 

work very hard to build positive relationships with parents, the school also needs to have 

procedures in place in the event of complaints. This policy document sets out the procedure in 

such cases. 

Aims: Uplands aims to give careful consideration to all complaints, deal with them as swiftly as 

possible, and resolve any complaint through dialogue and mutual understanding. In all cases we 

put the interests of the student(s) above all else, but aim to provide sufficient opportunity for any 

complaint to be fully discussed and resolved. 

The Complaints Process: In the first instance, and certainly for any minor issues, we would 

encourage parents to talk to the Class Tutor. This is the member of staff who has regular day-today 

contact with the student, who will know some aspects of both their academic and their noncurriculum 

lives, and is someone you have probably met before at a parent-teacher consultation. 

If a parent is concerned about anything to do with the education that we are providing at our 

school, they should, in the first instance, discuss the matter with their child’s class teacher. In our 

experience most matters of concern can be resolved positively in this way. All teachers work very 

hard to ensure that each child is happy at school, and is making good progress; they naturally 

want to know if there is a problem, so that they can take action before it seriously affects the child’s 

progress. 

Where parents feel that a situation has not been resolved through contact with the class teacher, or 

that their concern is of a sufficiently serious nature, they should make an appointment to discuss it 

with the headteacher. The headteacher considers any such complaint very seriously, and 

investigates each case thoroughly. Most complaints are normally resolved by this stage. 

Should any parents have a complaint about the headteacher, they should first make an informal 

approach to one of the members of the governing body, who is obliged to investigate it. The 

governor in question will do all s/he can to resolve the issue through a dialogue with the school, 

but if parents are unhappy with the outcome, they can make a formal complaint, as outlined 

below. 

Only if an informal complaint fails to resolve the matter should a formal complaint be made to the 

governing body. This complaint must be made in writing, stating the nature of the complaint, and 

how the school has handled it so far. The parent should send this written complaint to the chair of 

governors. 

The governing body must consider all written complaints within three weeks of receipt. It will 

arrange a meeting to discuss the complaint, and will invite the person making it to attend the 

meeting, so that s/he can explain the complaint in more detail. The school gives the complainant 

at least three days’ notice of the meeting. 

After hearing all the evidence, the governors will consider their decision and inform the parent 

about it in writing. The governors do all they can at this stage to resolve the complaint to the 

parent’s satisfaction. 

SECTION 4 

- 1 -

If the complaint is not resolved, a parent may make representation to the LEA. Further 

information about this process is available from the school or from the LEA. A further meeting is 

chaired by an independent person, who considers all the evidence and makes a further 

judgement in an attempt to resolve the complaint. 

If any parent is still not content that the complaint has been dealt with properly, then s/he is 

entitled to appeal to the Secretary of State for Education. 

Monitoring and review 

The governors monitor the complaints procedure, in order to ensure that all complaints are 

handled properly. The headteacher logs all complaints received by the school, and records how 

they were resolved. Governors examine this log on an annual basis. 

Governors take into account any local or national decisions that affect the complaints process, 

and make any modifications necessary to this policy. This policy is made available to all parents, 

so that they can be properly informed about the complaints process. 

This policy is reviewed every two years, or before if necessary. 

Signed: 

Date: 

SECTION 4 

- 2 -

Student Identification Card 

Students from Year 4 onwards will be given an ID card, which doubles as a Library 

Card. 

Students who take the school bus must also bring along their ID cards. 

Houses 

The entire student population is divided into groups known as “Houses”. The 

history of the names is derived from the period when the School was up on Penang 

Hill. The House system is designed to encourage friendly competition, both 

academic and sporting, but it also allows pupils of different age groups to socialise. 

Each house has a colour as follows: 

Crag House : Red 

Hill House : Green 

School House : Blue 

Pastoral Care 

For secondary students, a particular strength at Uplands is its pastoral system, 

structured to care for the students as individuals. Each child will be placed in a tutor 

group (a division of a Year group, a maximum of 24 students) with two Form Tutors 

to each, who checks the progress and welfare of their pupils. There are also Pastoral 

Heads of Year with responsibilities divided as follows: 








Ms Doreen Smith 

Mr Adam Taylor 

Ms Nadine van Niekerk 

Mr Jorge Lopez 

Ms Maria Prior 

Mr Neil Henderson 

Mrs Anna Martinez 

SECTION 4 

- 3 -

All of these people will be happy to discuss problems or anxieties with both pupils 

and parents or guardians. 

School Trips 

All students who wish to take part in a school trip, whether educational or social, 

must have written permission from a parent. 

Student’s insurance must be paid before they are allowed to go on a trip. If 

additional insurance is deemed necessary according to the nature of the event (such 

as a ski trip), parents will be informed and the cost will be included in the total cost 

of the trip. 

Prefects 

Prefects are appointed from Years 12 and 13. As representatives of the teaching staff, 

they are elected by the staff, and their role is to assist with the smooth running of the 

School, solve minor disciplinary infringements, and represent the School on certain 

occasions. They are organised by the Head Girl and Head Boy. The role of the Prefect 

carries authority and its bestowal is regarded as an honour at Uplands. Integrity and 

responsibility are expected from those appointed. 

The Prefects are elected by the staff in consultation with students in March of each 

year. They take up their duties in Term III so that the out-going Prefects can focus 

their attention on the examinations. Each year 16 Prefects are elected (usually 8 boys 

and 8 girls). A further ballot is held to elect the Head Boy and the Head Girl. 

As well as their regular duties, on special occasions such as Presentation Day and 

Parent / Teacher Evenings, the Prefects assist in the smooth running of these events. 

In the spirit of the school motto, “Respect for self, respect for others”, the Prefect 

System serves three major purposes: 

1. It promotes the smooth running of the school by assisting the staff in their 

supervisory duties, covering such things as: 

•checking that students wear the regulation school uniform correctly 

•controlling entry of students into the refectory at lunchtime to minimize congestion 

•encouraging students not to leave litter 

•preventing dangerous play or any behavior likely to cause injury or damage 

•discouraging anti-social behavior 

2. It allows the senior students to demonstrate their maturity and sense of 

responsibility and provides opportunities for them to contribute to the school. 

3. It allows the senior students to develop the leadership qualities that they possess. 

SECTION 4 

- 4 -

Uplands Student Council (USC) 

The USC stands for Uplands Student Council. Each tutor group elects one student to 

represent their ideas at each week’s meeting. This is an important responsibility as 

effective representatives are essential for the USC to function properly. The students 

themselves, as a student body, should receive regular feedback on the work of the 

council from their representatives and make time to discuss issues importance that 

they wish the USC to address. The USC is the students’ opportunity to make a 

difference to their school and community. 

Some of the events that are organised by the USC are discos and social events, raises 

money for charities, organizes petitions and plan events with other schools in the 

area. What else does the USC do Well, it all depends on the students! The USC 

works for students so keep pumping those ideas for a better community! 

Past activities 

•Non-uniform day 

Upcoming events 

•Halloween Disco 

•School Prom 

Organisation of the USC, 2011/2012 

Teacher Advisors: Ms Abby Brewer 

President: Lim Sheau Yun 

Vice President: Lai Ming Yi 

SECTION 4 

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IB Diploma and A-Levels Scholarships 

The School offers a number of scholarships to give financial assistance to students 

opting to study at Sixth Form Level (Years 12 and 13 working towards the IB 

Diploma and A-Levels). 

These scholarships may be divided into two types: 

Internal 

Type One Scholarships for students currently studying in Year 11 of Uplands 

School. 

Normally three scholarships are awarded in March of each year. Classified as Gold, 

Silver and Bronze, they are given in the form of discounts from tuition fees. These 

scholarships are by internal application only and based upon performance in 

examination (mainly upon the January examination or "mocks" which Year 11 

students sit at the beginning of each calendar year). 

External 

Type Two Scholarships for students of the appropriate age who are Malaysian 

citizens, normally those who have just completed their SPM examinations. 

Normally two scholarships are awarded in December of each year to students from 

Peninsular Malaysia. Other awards may, at the Schools discretion, be offered to 

candidates from Sabah and Sarawak. 

The scholarships are based upon examinations given by the School in Mathematics 

and English, and by personal interview of qualifying candidates. Scholarships are 

normally in the form of a 50% discount on tuition fees and, if appropriate, boarding 

fees as well. 

The scholarship procedure is initiated by notice in the press and the opportunity to 

apply normally the month of November (the deadline being 30th November). 

Students awarded scholarships commence in January. 

SECTION 4 

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What to do if … 

• The student is absent: 

It is appreciated if absence is reported by phone on the day; it must then be 

supported by a signed note from parents/guardians on return to school. 

• The student has an important appointment during school hours: 

This needs to be supported by a signed note, in advance, stating where the pupil will 

be going, the time of leaving school, and the time of return (if appropriate). This must 

be given to the Form Tutor. 

• The student is late: 

They must go to the Reception counter to sign in and collect a Late Slip before going 

to their lesson. 

• The student must leave school early or return late (after the school term has 

started): 

This must be supported by a signed note in advance, stating the date of departure, 

the date of return and the reason for absence. Parents must be aware that this can 

leave serious gaps in their child’s studies, especially in senior years, and this 

should be avoided whenever possible. For students transferring to another school 

or college, failure to complete full-time attendance can lead to acceptance problems. 

• The pupil is ill during the school day: 

They should report to a teacher who will send them to the Nurse. Parents/guardians 

will be contacted if it is considered necessary. 

SECTION 4 

- 7 -

WORKING CALENDAR FOR 2011/2012 

The School’s calendar is constantly updated and available on-line at www.uplands.org. All events 

involving parents will be confirmed by letter from the school. As such, all events on the calendar 

are provisional until confirmed. 

SECTION 5 

- 1 -

Boarding 

Boarding at Uplands is for students aged 8 and above. 

Boarding accommodation is based in five semi-detached houses, located 2km 

away from the campus. These houses are inter-linked to provide ease of 

movement between them; where matrons and a school nurse stay overnight 

to be available should they be needed. 

All meals are eaten in school. 

The boarding houses can accommodate a maximum of 48 students in six 

houses. Three houses are used to accommodate the Head of Boarding, Deputy 

Head of Boarding and Houseparents. 

Each house has four bedsits and two bathrooms upstairs. The students mainly 

share a bedsit with one other student, but occasionally have three students 

per room (Years 6-11 only). A maximum of ten students share each house. 

Bedsits are single sex and students of the opposite sex are not permitted to 

enter. 

The houses have gardens where picnic tables and various outdoor 

recreational facilities are set up for Boarders to enjoy. The communal sitting 

rooms have colour televisions with satellite service, DVD players, stereos and 

a supply of board games and jigsaw puzzles. All houses are networked to the 

school intranet system with wireless access so Boarders can enjoy internet 

facilities safely on their own laptops. 

Communal Facilities 

The downstairs facilities are communal facilities which offers: 

• Study Area with computers and internet access for Years 6 to 11 

• Study Area with computers and internet access for Years 12 and 13 

• Communal Sitting Room for Years 6 to 9 

• Communal Sitting Room for Years 10 and 11 

• Communal Sitting Room and kitchen for Years 12 and 13 

• Communal Dining Room for whole Boarding House 

• Additional ground floor bathroom 

SECTION 6 

- 1 -

Boarding Fees 2011/2012 

PART A: 

ENTRY TO BOARDING 

LINEN FEE PER Covers the cost of linen and towels RM250.00 

CHILD 

DEPOSIT PER CHILD Miscellaneous costs RM1,000.00 

PART B: 

TERMLY BOARDING FEES 

The termly Boarding Fee is to be paid at the start of each term, for three terms 

a year. The termly Boarding Fee must be paid by the dates shown in Part B of 

the ‚Schedule of Fees‛ in order to qualify for the discounted rate on Tuition 

Fees. 

Year 4 to 6 

Year 7 to 11 

Year 12 to 13 (Sixth Form) 

Boarding Fee Per Term 

RM10,665.00 

RM11,040.00 

RM11,370.00 

Subsequent younger children at all Year stages receive a 15% reduction in 

termly Boarding Fees. 

PART C: 

BOARDING DEPOSIT 

A Boarding Deposit is charged for each student entering Boarding. The 

Boarding Deposit is NOT depreciated and will be refunded in full provided 

the required notice for the withdrawal of students is given to the Principal 

(see ‚Withdrawing a Student From School‛ on the sheet ‚Schedule of Fees). 

Year 4 to 6 

Year 7 to 11 

Year 12 to 13 (Sixth Form) 

Boarding Deposit 

RM10,665.00 

RM11,040.00 

RM11,370.00 

SECTION 6 

- 2 -

Catering 

The catering department provides breakfast and lunch for day students, and 

all meals to boarders: 

• breakfast 

• morning break 

• lunch 

• afternoon break 

• dinner 

We provide an international menu with hot meals, sandwiches, salads and 

fresh fruits. 

A four-week menu is advertised around the school. Our cafeteria serves only 

pork-free food. 

Rules 

In order for us to improve our service to students, we need your co-operation 

in the following matters:- 

• The delivery of food by outside caterers will not be allowed. 

• Parents who wish to pack lunch boxes for their children must do so in the 

morning and let their children bring these lunch boxes with them at 8:00am. 

• No parents will be allowed in or around the refectory during lunch breaks 

for security/congestion reasons. 

• For children who have forgotten to bring their lunch boxes, the School will 

be happy to provide lunch for them with payment expected the following 

day. 

• All lunches must be taken in the dining room or at the picnic tables 

provided. 

• For students purchasing tickets for daily lunch, tickets can be obtained from 

the nurse outside her office during break-time and lunch-time or through 

Reception. Bulk coupons (more than 10 coupons) can be bought at the 

SECTION 6 

- 3 -

Accounts Department between 7:45am to 10:30am and between 2:30pm to 

4:00pm. 

• Primary lunch tickets are RM5.00 per ticket. Secondary lunch tickets are 

RM7.00 per ticket. Snack tickets are RM2.00 per ticket. 

• Students are not allowed to leave the school during break times. Only 

Year 12 and Year 13 students have the signing-out privileges. When leaving 

the school during break times, students must present the security guards 

with their student cards. 

Primary Morning Break 

Break time is from 10:10am until 10:30am. Students will be served fresh fruits 

at the refectory. 

Secondary Morning Break 

Break time is from 9:30am until 10:30am. Snack food such as sausage rolls, 

mini pizzas, curry puffs and cheese sticks will be on sale. 

Primary Lunch Break 

Break time is from 11:50 am until 12:40 noon. 

Secondary Lunch Break 

Break time is from 12:30 noon until 1:20pm. 

SECTION 6 

- 4 -

Councellor 

Respect for self, respect for others 

A qualified counsellor is available to work through issues, problems or 

difficulties that may appear from time to time with individual members of the 

Uplands community. Uplands has a transient population from numerous 

different cultural backgrounds and respect is given to the diverse mix of 

values. 

We are all unique individuals and therefore issues affect us in different ways 

and we have different strategies to deal with them. The move between 

countries and cultures, the transition from primary to secondary school, 

managing relationships, self-esteem and confidence, decision making, coping 

in a crisis, depression, stress, anger management and peer group influences 

are some of the issues that may cause a young person difficulty through the 

various stages of their development journey. 

Importance is placed on working in a non-judgmental and nondiscriminatory 

way. Confidentiality is maintained at all times. The only 

exception is where there is the possibility of harm to self and others. 

Collaborative working with teachers, parents and boarding staff is promoted, 

if assessed and agreed, as beneficial to the young person. Close working 

relationship is maintained between the Heads of Years and Counsellor. 

Contact can be made either through the class teacher, Head of Year or directly 

by telephone or email. 

Counseling sessions are available throughout the school day, including break 

and lunchtimes. 

Call in to book confidential appointment at convenient time at phone 

extension 206 or e-mail ross.whitfeld@uplands.org. The Counsellor’s room is 

located at B104A. 

SECTION 6 

- 5 -

Extra-Curricular Activities 

In Uplands, opportunities abound for all students to excel in and enjoy 

various extra-curricular activities. Our annual performing arts events and 

visual exhibitions, success in the sports field at state and international level 

are testament to the School’s reputation in educating the whole person. 

Clubs and activities take place at lunchtime, after school, and at weekends. 

Every effort has been made to put together a stimulating programme, and the 

extra-curricular options are continually changing to allow students to explore 

new activities and areas. The many activities include: 

• Sports and athletics 

• Swimming meets 

• Drama and Performing Arts 

• Chamber Orchestra, Choir, Music Bands 

• Art Attack, Origami, Jewellery Making 

• Environment Club, Jigsaw Puzzle Club, Moving Making Club 

• Karate 

• Yoga 

SECTION 6 

- 6 -

Library 

The School provides two fully computerized libraries - a primary and a 

secondary - to ensure students’ needs in both sections are met. Both libraries 

are organized to support teaching and learning with emphasis on the IB and 

PYP as well as IGCSE curriculum, personal and recreational development of 

the community. 

An annual book budget assures the collections are kept updated and relevant. 

The librarian, assisted by library staff conducts training in library usage and 

information literacy throughout the year. Goals of these training programmes 

aim at assisting students to become independent and critical thinking users of 

information resources. 

To deter students from keeping any item beyond its load date, a fine system 

has been implemented at 20 cents per item per day late (including Saturdays 

and Sundays). This policy has been made known to all students: it is 

highlighted to new students during their library orientation and is also 

printed in the library pamphlet, and on a sign at the librarian’s desk. The 

library will therefore not send any further reminders, and students are 

expected to take responsibility for returning an item by the date clearly 

stamped on it. 

Collections 

The combined collections of both libraries stand at 17,444 books (fiction and 

non-fiction) at the end of August 2008. Each subject taught is also supported 

by a collection of both subscribed and donated periodicals and newspapers. A 

Malaysiana collection that is constantly being extended serves Malaysian 

studies. Teaching resources incorporating recent multimedia formats is fully 

searchable in the library system. Specialized collections are being developed 

to underpin learning of native languages offered by the School. 

SECTION 6 

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Opening Hours 

The libraries are open during school term only. The Senior/Secondary Library 

is open Monday to Thursday from 7.30am - 4.00pm and on Friday, it is open 

from 7:30am – 3:00pm. The Primary Library is open from 7.30am – 2.40pm, 

inclusive of break and lunch times. 

Other Facilities 

Both primary and senior libraries have computers, all with Internet access and 

printing facilities in black and white as well as colour. The senior library 

provides wireless connection for students to use their own laptops. Students 

accessing the Internet are guided by a school policy on computer and internet 

access. For ease of consulting periodical articles, the Library maintains files of 

all contents pages of subscribed print periodicals. 

A special Sixth Form Study Room is set aside for seniors. It adjoins the senior 

library. 

Lockers 

Lockers are provided for secondary students only. Students are to obtain 

their own locker locks. We strongly advise students not to leave any money or 

valuables in the lockers. Students exploring lockers other than their own will 

be severely dealt with. Lockers must be unlocked and emptied at the end of 

each school term. Locker locks will be cut and locker contents removed 

should lockers be found locked during the school break. 

The School cannot accept responsibility for items left lying unattended in 

the classrooms, corridors or changing rooms. 

Students should not bring large amounts of money into school, or valuable 

items. If this is unavoidable, they should be handed to the Head of Year for 

safe keeping. 

SECTION 6 

- 8 -

Medical 

The School employs a fully qualified Nurse who is available on site from 7.45am 

until 4.45pm, Monday to Friday. 

In the event of a student requiring medical attention, they will go to the Nurse 

at the medical room on site. This is equipped to deal with First Aid and basic 

emergency treatment. 

The School is within: 

• 5 minutes of two doctors’ clinics 

• 30 minutes drive of several excellent private hospitals 

A student who needs to take medicine during the school day should deposit 

this with the Nurse who will look after it safely. The student can go to the 

Nurse to take it at arranged times. On School trips, medicines should be 

handed to the teacher in charge. 

The School’s policy is to regularly train its staff (both teaching and nonteaching) 

in First Aid (the Red Crescent Society). 

SECTION 6 

- 9 -

Publications for parents: 

The School produces a range of brochures and material to best communicate 

news and information to parents and the entire School Community. The most 

visible and regular is TouchBase, the School’s newsletter published monthly 

during term time. TouchBase offers parents a ‘window’ to look into the regular 

happenings and events of the School, news, sporting results and information 

updates from staff and students on upcoming events. Members of the School 

community are encouraged to contribute pictures, write-ups, stories and even 

submit classified advertisements if it serves the community in a positive way, 

by emailing touchbase@uplands.org 

TouchBase is available as a full-colour PDF version which can be downloaded from 

the School website: www.uplands.org - Go to ‘Events/News’ and then click on 

‘TouchBase Newsletter’. This section also offers back issues of up to twelve months. 

TouchBase is sometimes printed in full colour as Special Editions, watch out for 

them! 

On every Friday of the school term, a Friday newsletter is also sent to 

parents via e-mail. Kindly update the school’s admissions department 

should there be changes to your email address. 

SECTION 6 

- 10 -

School Bus 

Student safety is the primary concern of the Transportation Department. The 

Transportation Department considers the environment and age of the 

students when placing bus stops. We attempt to place every bus stop at a 

location with reasonable safety assurances for students. Parents must assume 

the responsibility for their child/children traveling back and forth from home 

to the stop. 

Service Parameters 

Eligibility 

Transportation is available for all children who attend Uplands and pay the 

transportation service fee. No child will be allowed to ride the Uplands buses 

if they are not registered to do so. Students will be dropped off ONLY at the 

School, or their drop off locations. No provision can be made for students 

taking their friends home who normally travel on another bus or by car. It 

will be the responsibility of the parents to make alternative arrangements and 

inform the school. 

Pick Up Time Criteria 

Regular transportation attempts to arrive at every bus stop on time. Due to 

the variances between individual clocks, students are asked to arrive at the 

bus stop at a minimum of 5 minutes prior to the scheduled pick up time. 

Buses will load students and depart the stop at the scheduled time. Buses do 

not wait for late students. All buses will wait 10 minutes at the school in the 

afternoon for students to board. Students are expected to proceed 

immediately to the buses. Bus drivers are instructed not to stop or open the 

door for late students due to safety concerns. Should a student wish to exit at 

another designated drop off point they will require prior written permission 

from their parent/guardian. 

SECTION 6 

- 11 -

Bus Route Criteria 

Bus routes are created to enhance student safety while maximizing vehicle 

efficiency. Stops are spread as far apart as possible in order to decrease the 

number of stops each bus will make on its route, thus minimizing riding time 

for the students. The buses will only make stops that are official drop off and 

pick up locations. 

How Parents Can Help 

• Update transportation information sheet. 

• Have your child complete an after school activity sheet if they attend any 

after school activity. 

• Escort child to bus stop to insure pick up and drop off (the driver will only 

assume responsibility at the door of the bus at pick up and drop off. It is the 

parents’ responsibility to ensure their child’s safety before and after. 

• Having your child ready to board the bus within five (5) minutes of the 

scheduled time each morning. 

• Teach your child to follow the bus rules. 

• Notifying the transportation department as early as possible in writing 

when your child will not be attending school or when there is a change in 

their after school activity. 

SECTION 6 

- 12 -

Rules and Consequences 

Rules for Student Conduct on School Buses 

Students are expected to be courteous and respectful towards the bus driver, 

marshals and fellow students. 

Rudeness to drivers, marshals or fellow students will not be allowed. The 

driver will report all matters of misbehaviour to the Transportation 

Coordinator, who will notify the Transport Coordinator. The following rules 

are listed below and will be posted on all buses. 

1. Observe same conduct as in the classroom. 

2. Be courteous, use no profane language, and speak in a quiet tone voice. 

3. Do not eat or drink on the bus. 

4. Keep the bus clean. 

5. Cooperate with the driver and bus marshals. 

6. Illegal and dangerous items are not allowed on the bus (tobacco, alcohol, 

drugs, weapons, explosive devises, etc.) 

7. Do not be destructive. 

8. Stay in your seat. 

9. Keep head, hands and feet inside bus. 

10. Keep hands and feet to yourself. 

11. Bus drivers and marshals are authorized to assign seats. 

Unsatisfactory Conduct Reports 

It is the goal of the Transportation Department to provide safe, orderly 

transportation service. Student misconduct will be handled in a progressive 

manner. The driver or bus marshals will verbally instruct students of correct 

behaviour. If a student persistently disobeys the bus safety rules the driver or 

bus marshal will move the student in the bus if warranted and report the 

student to the Deputy Principal (Operations). Repeated misconduct will 

generate a misconduct report filed with the school. Multiple misconduct 

reports may lead to suspension from the bus either temporarily or 

permanently. If a pupil is suspended from school transport, it is then the 

parents’ responsibility to make alternative arrangements to ensure their 

child’s attendance at school. Refunds will not be given for students whose 

misconduct leads to suspension. 

SECTION 6 

- 13 -

Transportation Questions or Concerns 

Should you have any questions or concerns about transportation services 

please contact: 

Ms Ravita Purba 

Tel: 04 8819777 

E-mail: ravita@uplands.org 

If a seriously unacceptable situation persists beyond reasonable period or 

after initial intervention, please write to the Deputy Principal (Operations): 

Name: Mr. Craig Skinner 

Tel: 04 8819777 

E-mail: info@uplands.org 

SECTION 6 

- 14 -

Uniform Shop 

The Uniform Shop located across the road from Island Plaza shopping mall, after 

Prima Tanjung. The address is: 

99-1-3A 

Bazaar Tanjung 

Jalan Fettes 

Tanjong Tokong 

10470 Penang 

The shop is managed by Lily who can be contacted at 012-499 7636. 

Opening hours: 

Monday to Friday from 11:00am till 4.00pm 

The Uniform Shop holds a stock of ready-to-wear school uniforms and additional 

services such as alternations, custom tailoring, refitting and minor repairs are also 

available. 

All uniforms must be purchased from the School Shop. 

Primary School students have a choice to wear: 

• dress 

• unisex shirts, with shorts or ‘skorts’ 

• school swimwear and caps 

Secondary School students have a choice to wear: 

• Unisex shirt with skirt, ‘skorts’ or long trousers 

• school swimwear and caps 

Year 12 and 13 students wear their own attire consisting of white collared shirts with 

black skirts or long trousers 

PE uniform is round-neck t-shirt and coloured shorts: 

• Red for Crag House 

• Green for Hill House 

• Blue for School House 

All house colours are available. 

Payment term is by cash only. Goods are returnable within 14 days of the date of 

purchase. 

SECTION 6 

- 15 -

SCHOOL UNIFORM PRICE LIST 

PRIMARY SIZE PRICE (RM) 

Dress : Lower P S, M, L, XL, 2XL 45.00 

Dress : Upper P S, M, L, XL, 2XL 50.00 

Shorts : Lower P S, M, L, XL 28.00 

Shorts : Upper P S, M, L, XL 33.00 

Shorts : Upper P 2XL, 3XL 34.00 

Unisex Shirt : Lower P S, M, L, XL, 2XL 28.00 

S, M, L, XL 35.00 

Unisex Shirt : Upper P 

2XL, 3XL 37.00 

Skorts 

18, 20, 22, 24 38.00 

26, 28, 30, 32 43.00 

34, 36, 38, 40 45.00 

SECONDARY 

Unisex Shirt 

Long Pants 

Skirt 

S, M, L, XL 45.00 

2XL, 3XL, 4XM 47.00 

24, 26, 28, 30, 32 46.00 

34, 36, 38, 40, 42 48.00 

24, 26, 28, 30, 32 40.00 

34, 36, 38 42.00 

24, 26, 28, 30, 32 40.00 

34, 36, 38 42.00 

P.E Shirts 

P.E Shorts 

Red (Crag House) 

Blue (School House) 

Green (Hill House) 

24, 26, 28, 30, 32 24.00 

34, 36, 38, 40, 42 28.00 

44, 46, 48 30.00 

S, M, L, XL 27.00 

2XL, 3XL 30.00 

Swim Suit S, M, L 70.00 / 80.00 / 90.00 

School Hat / Cap 20.00 

Umbrella Small / Large 15.00 / 18.00 

Reading Folder Green 18.00 

Stationary Items 

SECTION 6 

- 16 -

Uplands Parent-Teacher Association 

All parents of children attending Uplands School are members of the Uplands 

Parent Teacher Association (UPTA), and are eligible to join the PTA Executive 

Committee. 

The UPTA has an active Committee and is an important part of the School 

organisation. The UPTA is a forum where the views and concerns of all parents 

can be heard. UPTA’s opinion is valued by the School in the decision-making 

process and in day-to-day activities. This means all can contribute towards 

improving the quality of the education and the school experience of our students. 

In addition, the UPTA strives, through a variety of organised activities, to bring 

students, parents and teachers together. In doing so, it aims to develop a strong 

spirit of community in all those associated with Uplands School. 

More information on the UPTA is available in the UPTA Information Booklet, 

which will be sent to all parents applying to enroll their children at Uplands 

School. It has been written to inform parents of the UPTA activities and to assist 

you as members of the Uplands community. 

If you have any suggestions or ideas that you would like to share with us for 

future fund raising events, please speak to any member of the PTA or e-mail us 

at: info@uplands.org 

PTA Executive Committee 

The Executive Committee can be made up of thirteen members, eight parents, 

two teachers and three ex-officio members. 

In January/February each year, a new committee is elected at the Annual General 

Meeting (AGM). Any parent is eligible and welcome to become a member of the 

Executive Committee. 

SECTION 7 

- 1 -

The Primary School 

We are proud to be the first school in Malaysia to offer the Primary Years 

Programme (PYP), an inquiry-based curriculum for students between the age of 5 

and 11. The PYP is offered by the International Baccalaureate Organization (IBO) and 

is an international, trans-disciplinary programme designed to foster the development 

of the whole child in the classroom and also in the world outside. 

The 6 subject areas covered are: 

• Language 

• Social Studies 

• Mathematics 

• Arts 

• Science and Technology 

• Personal, Social and Physical Education 

The PYP combines the best research and practice from a range of national systems, 

with a wealth of knowledge and experience from international schools to create a 

relevant and engaging educational framework for all children. 

The PYP caters very much for the individual in that students are given opportunities 

to follow their own inquiries, develop their thinking skills and become independent 

learners. We are also aware that different children learn in different ways and the 

activities we provide accommodate these differences. 

The emphasis in the PYP is not on the acquisition of isolated facts and skills but on a 

holistic understanding of ideas. 

SECTION 8 

- 1 -

Language Studies 

The Primary school offers two periods each week for the study of Bahasa Malaysia 

(the official language of Malaysia). All Malaysian citizens are required to take 

Bahasa Malaysia, other students may choose. The lessons are differentiated for 

beginners to advanced speakers. The emphasis in the lessons is for students to gain 

confidence and fluency in speaking the language. 

As your child enters Primary Year 6, they will have the opportunity to study 

Mandarin, German, French or ESL (English as a second language) for two periods a 

week, with a specialist language teacher. 

How will I know how my child is doing 

At Uplands, there are many ways to keep informed about your child’s learning. You 

can come along to our ‘Friday Briefing’ sessions each week at 7.50 am, where your 

child’s teacher will talk about the work they have done that week. You will also get a 

chance to look at displays and look at your child’s work. 

Our annual ‘Learning Journey’ is another great way to see what your child has been 

working on that term – from their point of view. You can come and spend time at 

School, where your child will show you around some of their classes and share their 

work with you in a structured way. 

Parent-Teacher conferences are held regularly throughout the year. These are formal 

meetings where you meet with the teachers to discuss your child’s progress. 

Our Primary Assemblies are a time for sharing and a wonderful way to see your 

children in action! We have an open-door policy at Uplands and you are always 

welcome to come and meet with any of the teachers. 

SECTION 8 

- 2 -

PRIMARY DAILY STRUCTURE 

* Year 1 & Year 2: finish at 11.50 am every Wednesday 

SECTION 8 

- 3 -

Homework 

Each student in Reception and Year 1 has a Reading Diary which could be used as a 

method of communication between parents and staff. Each student in Year 2 to Year 

6 has a Homework Diary which could also be used as a means of communication. 

All homework will be marked within 2 days of being handed in and returned with 

constructive comments and guidance as necessary. 

Homework generally provides the opportunity to reinforce or practice work already 

thoroughly covered in class. 

Homework content is previously explained in class. 

Homework is differentiated according to the abilities of the children in any one class. 

Children should have all the resources they need to do their homework. 

Reading for homework can fulfill a variety of purposes such as revision or 

preparation for a topic. It can also be set as purely pleasurable activity to engender a 

love of literature or any other areas of interests. 

Homework will provide valuable extra time for children to complete unfinished 

tasks from classroom activities. 

Time limits set by the teacher should be adhered to. 

In Year 4 to Year 6, Homework may be set for the weekend. 

Approximate time requirements for Homework 

Year 1 to Year 2 3 x per week 15 to 20 minutes 

Year 3 and Year 4 4 x per week 30 to 40 minutes 

Year 5 and Year 6 5 x per week 50 to 60 minutes 

SECTION 8 

- 4 -

No child should be working for several hours to finish a piece of set work. If this 

happens it may be that: 

a) too much was allocated 

b) the student has genuine difficulty with the work 

c) the student was supposed to have spread the task over several evenings 

but left it all until the last 

If you feel that a more than reasonable time has been spent on a homework exercise, 

please stop the child and write a note as to why the work is incomplete. The teacher 

can then address the problem and if appropriate, extend the deadline. 

SECTION 8 

- 5 -

The Secondary School 

Lower Secondary 

At Years 7 to 9, the Secondary School offers a broad base of studies leading to the 

Cambridge International General Certificate of Secondary Education (IGCSE) or 

Edexcel General Certificate of Secondary Education (GCSE). The following are some 

of the subjects within the secondary curriculum: 

• English Language, English Literature, English as a Second Language (ESL) 

• Mathematics 

• Science, Physics, Chemistry, Biology 

• Geography, History, Psychology, Malaysian Studies 

• Information Technology, Design Technology 

• Physical Education 

• Bahasa Malaysia, Mandarin, German, French, Japanese 

• Art, Music, Drama 

• Business Studies 

All of these subjects are taught in English, with the exception of foreign language 

classes. 

Upper Secondary 

At upper secondary level, students will undertake the IGCSE or GCSE syllabus in 

Years 10 and 11 which is a two-year course leading to external examinations held in 

May/June of Year 11. While conducted in school, the examinations are marked 

externally in the United Kingdom. 

SECTION 9 

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Language Studies 

Secondary students have to study a second language at least until the end of year 8 

and have the opportunity to continue in Year 9 if they choose to. All Malaysian 

citizens are required to take Bahasa Malaysia, other students may choose. There are a 

number of options available in the language group (Japanese, German, Mandarin, 

French, and ESL). Please tick ESL (English as a Second Language) if your child 

currently takes the subject, or has been told they must be in ESL. 

You should be aware that a modern foreign language is very important so we would 

encourage students currently taking a language to continue with it in Uplands if 

possible. In year 9, pupils may take Business Studies instead of a language, where a 

previous language studied proves too difficult or the student is new to Uplands. 

In addition, students in Years 7 to 9 must also make a choice between Malaysian 

Studies (a study of the culture of Malaysia) and Bahasa Malaysia (the native 

language of Malaysia). 

How will I know how my child is doing 

We consider it very important to maintain close links with parents. It helps us to 

improve our own performance, but it has also been shown that children perform best 

when fully and obviously supported by their parents. We have therefore opened the 

following communication channels: 

Parent-teacher Consultation Evenings 

These evenings are held throughout the year and the dates are published in the 

School calendar available for download on the School’s website. 

It is very strongly recommended that parents take advantage of at least one of 

these consultations. It is an ideal opportunity to exchange information with teachers, 

and frequently improves a student’s performance. 

The evenings are run on an appointments system: students are given a letter advising 

parents of the date, and a sheet on which to record the times they have arranged 

appointments with their subject teachers. On the night, there are maps and plenty of 

prefects to help parents find the teachers. 

SECTION 9 

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Other Methods of Feedback to Parents 

• Regular grade summaries which show effort and attainment in all subject areas. 

• Comment sheets to accompany the grade summaries – to explain or highlight 

particular areas. 

• Progress reports which identify achievements or problems of a particular pupil; 

either the teacher or the parent can request individual conferences following a 

progress report. 

• Individual conferences with specific teachers where the pupil, parent or teacher 

perceives a problem. 

• Weekly report cards, with space for parents to comment, please use this. 

• Homework diaries, with space for parents to comment, please use this. 

• Confidential meetings with Form Teachers, Pastoral Head, the Principal or Deputy 

whenever a student, parent or member of staff considers this advisable. 

SECTION 9 

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SECONDARY & 6 TH FORM DAILY STRUCTURE 

SECTION 9 

- 4 -

Homework 

No child should be working for several hours to finish a piece of set work. If this 

happens it may be that: 

a) too much was allocated 

b) the student has genuine difficulty with the work 

c) The student was supposed to have spread the task over several evenings 

but left it all until the last 

If you feel that a more than reasonable time has been spent on a homework exercise, 

please stop the child and write a note as to why the work is incomplete. The teacher 

can then address the problem and if appropriate, extend the deadline. 

Year 7 to Year 9 

Students will receive homework each day, Monday to Friday. The following are 

approximate timings. Students should expect homework from three subjects daily. 

Year 7 

Year 8 

Year 9 

Total time: 1 hour 20 minutes 



Year 10 and Year 11 – External Examination Courses 

Students receive homework each day, Monday to Friday. There is no set timetable as 

examination courses require more flexibility. 

Appropriate time requirements are: 

3 hours per night, Monday to Thursday plus approximately 6 hours on Friday (to 

include the weekend). The total amount of time should not exceed 20 hours per 

week. 

Homework/Private Study Advice 

• Ensure that homework is recorded fully and accurately. 

• Seek help from a teacher if the child faces difficulties in completing homework well 

before the deadline. 

• Provide a quiet, appropriate place at home for the child to complete homework. 

• Parents must ensure that the homework is signed each day. 

SECTION 9 

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Sixth Form (IB and A-Levels) 

All students entering Years 12 and 13 will study the IB Diploma or A-Levels. IB is a 

rigorous two-year programme and A-Levels runs for 18 months. Both programmes 

are widely regarded as the best pre-university course for international students. The 

IB and A-Levels allows its graduates to meet the requirements of virtually all the 

world’s educational systems. 

At this level, there is a strong system of pastoral care and teacher guidance. Each 

group has two tutors and access to two university counsellors. Each student is 

assigned to a teacher mentor to help students keep on track. 

All of our former IB students are at universities worldwide, including those studying 

Medicine, Natural Sciences and Law. 

SECTION 9 

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