MXTM -RAid - Wescam

WESCAM
MX TM
-RAid
Industry-Leading Remote Diagnostic Technology
Remote diagnostic evaluation capability of
fielded MX-Series EO/IR systems
These exclusive capabilities provide WESCAM’s customers with immediate access to in-house
factory technicians to diagnose actual system faults from across the globe
MX-RAid – Over the Internet:
• Provides a data link between a WESCAM technician and the fielded MX system, allowing
for live video, voice or text chat capability and the streaming of live video
MX-RAid – Via Satellite:
• Provides both voice and a data link between the WESCAM technician and field maintenance
personnel

WESCAM’s MX TM -RAid
WESCAM
How MX-RAid works:
• Over the Internet: Access is made available via an Internet connection between the
system’s remote diagnostic computer and the technician’s diagnostic computer located
at any one of WESCAM’s Authorized Service Centers
• Via Satellite: Access is made available via a connection between the system and
satellite modem. Once set up at the end users location, the WESCAM technician can
access the system through a dedicated IP address
Why remote diagnostic capability is right for
your organization:
Cost Effective
• WESCAM’s MX-RAid provides customers with immediate access to
WESCAM trained technicians thereby providing reduced repair cycle times
• Virtually eliminates the occurrence of “No Fault Found” (NFF) system returns to
WESCAM
• Provides reduced downtime for the end user, resulting in improved availability and
decreased support costs
• Provides the ability to BIT test, tune and adjust systems remotely resulting in
increased availability
Flexible
• The Internet based MX-RAid can be used to troubleshoot and repair all MX-Series
systems, WESCAM learning and diagnostics tools
• MX-RAid is transportable world-wide in a single
ruggedized pelican case
Security
• The MX-RAid product and service cannot be
initiated during flight, and is considered remote
ground support equipment
• The only connection made to the MX system is
through the internal maintenance software,
which limits information to internal diagnostic
and maintenance information
• The internet based MX-RAid allows sensor
images to be transmitted at the customers
discretion
• If the MX system has GPS capability, the GPS
can be disabled by simply unplugging the GPS
cable, thus removing GPS coordinates from
the overlay menus, ensuring customer
locations remain anonymous
System Specifications:
Internet-based MX-RAid ruggedized shipping case