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HMO - Aetna Medicare

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<strong>Aetna</strong> is the brand name used for products and<br />

services provided by one or more of the <strong>Aetna</strong><br />

group of subsidiary companies (<strong>Aetna</strong>).<br />

The benefit information provided herein is a brief<br />

summary, not a comprehensive description of<br />

benefits. For more information contact the plan.<br />

Limitations, copayments, and restrictions may<br />

apply. Benefits, formulary, pharmacy network,<br />

premium and/or copayments/coinsurance may<br />

change on January 1, 2012.<br />

In general, beneficiaries must use network<br />

pharmacies to access their prescription drug<br />

benefit, except in non-routine circumstances.<br />

Pharmacy clinical programs such as prior<br />

authorization, step therapy, and quantity limits<br />

may apply to your prescription drug coverage.<br />

For the <strong>Aetna</strong> <strong>Medicare</strong> PPO plan: Higher costs<br />

may apply for out-of-network services.<br />

Precertification, or prior approval of coverage, is<br />

requested for certain services. Providers must be<br />

licensed and eligible to receive payment under<br />

the federal <strong>Medicare</strong> program.<br />

This material is for informational purposes only.<br />

Not all health services are covered. See plan<br />

documents for a complete description of benefits,<br />

exclusions, limitations and conditions of coverage.<br />

Plan features and availability may vary by location<br />

and are subject to change. <strong>Aetna</strong> receives rebates<br />

from drug manufacturers that may be taken<br />

into account in determining <strong>Aetna</strong>’s Preferred<br />

Drug List. Rebates do not reduce the amount a<br />

member pays the pharmacy for covered<br />

prescriptions. Providers are independent<br />

contractors and are not agents of <strong>Aetna</strong>. Provider<br />

participation may change without notice. <strong>Aetna</strong><br />

does not provide care or guarantee access to<br />

health services.<br />

Providers who have been duly recognized by the<br />

NCQA Recognition Programs are annotated in the<br />

provider listings section of this directory. <strong>Aetna</strong> is<br />

committed to Accreditation by the National<br />

Committee for Quality Assurance (NCQA) as a<br />

means of demonstrating a commitment to<br />

continuous quality improvement and meeting<br />

customer expectations. A complete listing of<br />

health plans and their NCQA accreditation status<br />

can be found on the NCQA website located at<br />

http://www.ncqa.org/tabid/142/Default.aspx.<br />

To refine your search, we suggest you search<br />

these areas: Managed Behavioral Healthcare<br />

Organizations – for behavioral health<br />

accreditation; Credentials Verification<br />

Organizations – for credentialing certification;<br />

Managed Care Organizations - for <strong>HMO</strong> and PPO<br />

health plan accreditation; Recognition Directory -<br />

for physicians recognized by NCQA in the areas<br />

of heart/stroke care, diabetes care, back pain and<br />

systematic processes; Physician and Hospital<br />

Certification (PHQ) that evaluates how health<br />

plans measure and report the quality and cost of<br />

physicians and hospitals.<br />

For up-to-date provider network information,<br />

please visit our DocFind ® directory at<br />

www.aetnamedicare.com.<br />

Important Note: Please begin using this directory<br />

to locate <strong>Aetna</strong> <strong>Medicare</strong> (<strong>HMO</strong>) (PPO) providers<br />

in your area on January 1, 2011. Some of the<br />

health care providers listed in this directory will<br />

not participate in the <strong>Aetna</strong> <strong>Medicare</strong> (<strong>HMO</strong>)<br />

(PPO) network until January 1, 2011. In the<br />

meantime, if you need help finding <strong>Aetna</strong><br />

<strong>Medicare</strong> (<strong>HMO</strong>) (PPO) providers in your area<br />

prior to January 1, 2011 or you have any<br />

questions, you can get the most up-to-date<br />

information by visiting www.aetnamedicare.com<br />

or calling our Customer Service Department at<br />

1-800-282-5366, 8 am to 8 pm, 7 days a week.<br />

TTY/TDD users should call 1-888-760-4748.<br />

A <strong>Medicare</strong> Advantage organization with a <strong>Medicare</strong> contract<br />

27.01.121-A (3/11) MDH/MDP<br />

©2010 <strong>Aetna</strong> Inc.

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