RF COMM Student Survival Handbook

RF COMM Student
Survival Handbook
For Rochester, New York
Technical Training at the Harris Rochester Technical Training
Center for U.S., International Members and Employees
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Rochester Skyline
Welcome to Rochester, New York
Location
The Harris RF Communications Technical Training Center is located on the
Harris Rochester campus in the Massari Building at 97 Humboldt Street,
Rochester, NY 14609. Students should report to the guard’s desk at the
Massari Building West 2 entrance. Photo ID is required for U.S. students,
and a passport is required for international students on arrival. Please
note that personal computers and cameras are not permitted in the
facility. Cell phones are permitted, but taking pictures with a cell phone
camera is prohibited.
Schedule
Unless otherwise coordinated with the instructor, all classes will begin on Monday morning
at 0800. Students are asked to arrive at the Massari West 2 entrance no later than 0745.
A typical training class will commence at 0800, break from 1130 to 1230 for lunch, and
conclude at 1630. Class times are flexible and will be coordinated with the class leader on
the first day.
If Harris RFCD is observing
“Summer Hours” (typically
from 1 July to 1 Sep), the
class schedule will shift from
five 8-hour days (Mon–Fri)
to four 10-hour days
(Mon–Thurs).
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Downtown Rochester
facilities
With our state-of-the-art facilities, the Technical Training Center provides
the best and most flexible learning environment for students. The
Training Center is capable of handling classes up to 32 students, with
5 to 10 students considered the ideal class size. The Center is properly
equipped to handle the full range of our products for both operations
training classes and maintenance courses.
technical trAIning staff
Since the department’s formation over 30 years ago, thousands of students
from all over the world have received instruction at our facility. Our instructors
also travel to international and domestic locations to conduct training at
customer-specific sites. Our instructors have many years of on-the-job experience
in their areas of expertise and are recognized subject matter experts. Many of
our instructors are college and university graduates and have extensive military
training.
All instructors must complete stringent certification requirements before
qualifying as classroom instructors. They bring a variety of job experiences,
real-world applications, and insight to enhance the learning process and
ensure instruction is targeted to meet the user’s needs.
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Courses
Customer training programs are designed to give customers the knowledge to
operate and maintain their systems at peak operating efficiency. We foster customer
satisfaction by producing top quality, cost-effective training programs and material.
We specialize in providing technical training that is adapted to specific customer
needs and environments.
Reports and Grading
Instructors keep records of student progress and, if required, can forward these
reports to the student’s sponsor on a regular basis. For long courses this is
normally done on a monthly basis; for short courses reports are submitted at
the end of the course.
Diplomas
Upon successful completion of the course, the student will receive a diploma.
The diploma will define the type of course, duration, and the equipment
covered.
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Rochester Skyline
Welcome to Rochester, New York
General Information
Rochester is located approximately midway on the south shore of Lake Ontario.
Its metropolitan area extends southward from the lake about 25 miles (40 km) on
both sides of the Genesee River. It is part of Monroe County.
The central business district is located about seven miles (11 km) upstream from
the mouth of the Genesee River, which starts in northwestern Pennsylvania and
flows from south to north. There are falls in the river as it flows northward through
the heart of Rochester toward its mouth, located at Lake Ontario.
Lake Ontario, which normally remains unfrozen in winter weather, plays an
important part in shaping the climate of the Rochester area. Since the water in
the lake becomes very cold during the winter, typically 33° F (0.5° C), it takes a
great deal of time to warm up, thus delaying the start of spring weather. This also
causes a delay in the development of vegetation and reduces the losses
from spring frosts.
In the autumn the reverse action takes place. Summer heat warms the lake
water, which takes some time to cool off again; this prolongs the growing and
harvest seasons.
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High Falls
Statistical Data
The table on the right
provides miscellaneous
data regarding
Rochester and its
yearly climate.
Temperatures
90° F
80° F
70° F
60° F
50° F
40° F
30° F
20° F
10° F
0° F
Average Monthly Highs and Lows
30° C
25° C
20° C
15° C
10° C
5° C
0° C
–5° C
–10° C
–15° C
–20° C
Rainfall
3.5"
3.0"
2.5"
2.0"
Average Monthly Rainfall
8 cm
7 cm
6 cm
5 cm
Snowfall
30"
20"
10"
Trace
0"
Average Monthly Snowfall
JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC
60 cm
50 cm
40 cm
30 cm
20 cm
10 cm
0 cm
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Broad Street Bridge
State and Local Maps
The map on the right shows
the location of RFC (B)
in relation to the city
of Rochester. The map
to the left shows the
location of Rochester
within the state of
New York.
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Getting to, and staying in Rochester
Flying
Rochester is located in the western part of New York State; it is not a suburb of New
York City. New York City is located approximately 373 miles (600 km) away by car,
with both cities located in the State of New York.
If you are flying, please remember that you want to go to Rochester, New York. There
are several cities in other parts of the United States with the same name. Rochester,
New York, has an airline code of ROC. Make sure your tickets show this code for your
final destination.
Harris’ Rochester facility is situated approximately 70 miles from the Buffalo airport
(BUF). Located close to the NYS Thruway (Interstate 90), the Buffalo airport could be
an alternative and offers a scenic drive through the western New York countryside and
the suburbs of Rochester and Buffalo.
If you are flying from an international location there are many popular ports of entry:
San Francisco, California (west coast); Miami, Florida (from South America); and Boston,
Massachusetts (from Europe, Africa, and the Middle East); as well as the New York
City airports. Each of the ports of entry has good airline connections to Rochester.
The vast majority of students arriving from international locations use the New York
City airports as their first stop in the United States. There are two international airports
serving New York City, Kennedy (JFK) and Newark (EWR), and one regional airport,
LaGuardia (LGA). All of these airports are within a 12.5-mile (20-km) radius of the
center of New York City. Direct flights are available from each of these airports to
Greater Rochester International Airport, Monroe County. To save time, some people
choose to transfer by bus or taxicab from one New York City airport to another in order
to take an earlier flight to Rochester. These transfers can be confusing and frustrating,
and should be avoided whenever possible.
The following are some of the airlines that offer regular scheduled flights in and out
of Greater Rochester International Airport, Monroe County: American Airlines, United
Airlines, USAir, Delta, Continental, and JetBlue.
The numbers for these airlines are listed in the Rochester telephone directory. A list of
airports serving the area can also be found at: http://www.monroecounty.gov/
airport-airlines.php. Ask your instructor for information regarding airline travel
service.
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A
A = The Harris Training Center, Massari building, 97 Humboldt Street, Rochester, New York
Driving
Driving to Rochester can be done via the U.S. interstate system. The city is located just north of the main east/west thoroughfare in New York State, U.S. Route 90.
This is a toll road. For students coming from the south, U.S. Route 390 can be used.
Consult a map or an internet mapping website for the best routing options. New York State has a law that does not allow you to use a handheld mobile telephone
while you drive. If you use a handheld mobile telephone while you drive, except to call 911 or to contact medical, fire, or police personnel about an emergency, you
can receive a traffic ticket and pay a maximum fine of $100 and mandatory surcharges and fees of $80. This violation does not carry any driver violation points
assigned by the Department of Motor Vehicles (DMV).
Directions to Harris RF Communications Massari
Building, 97 Humboldt St, Rochester, NY.
From the West:
490 East to Culver Road exit (exit 19)
Left on Culver Road
Right on Humboldt St
Visitor Parking—2nd driveway on right
From the East:
490 West to Culver Road exit (exit 20)
Right on Culver Road
Right on Humboldt St
Visitor Parking—2nd driveway on right
From the South:
390 North to 590 North (exit 15)
590 North to 490 West (exit 5)
490 West to Culver Road exit (exit 19)
Right on Culver Road
Right on Humboldt St
Visitor Parking—2nd driveway on right
From the North:
590 South to Browncroft Blvd exit (exit 7)
Right on Browncroft Blvd
Left on Winton Rd
Right on Humboldt St
Visitor Parking—4th Harris driveway on left
From the Airport: (10 miles)
Turn Right on Brooks Avenue
Take 390 North to 490 East (Exit 20A)
490 East to Culver Road exit (exit 19)
Left on Culver Road
Right on Humboldt St
Visitor Parking – 2nd driveway on right
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B
C D
A
A = The Harris Training Center, Massari building, 97 Humboldt Street, Rochester, New York
B = Train—Amtrak Station, 320 Central Avenue, Rochester, NY
C = Greyhound, Bus 186 Cumberland Street, Rochester, NY
D = Trailways Bus Terminal, 1200 Brooks Ave, Rochester, NY
Bus—Long Distance/Interstate
Two national bus companies provide Rochester with long distance and
interstate transportation services. You may call the Greyhound or Trailways
terminal for fares and schedule information. The link to the Greyhound bus is:
www.greyhound.com, and Trailways is: www.trailways.com.
TrAIns
Approximately 11 trains pass through Rochester each day on the Amtrak
railroad line. If traveling from New York City to Rochester, or vice versa,
the trip will take approximately seven hours.
Train Service in and out of Rochester is provided by Amtrak-ROC, 320 Central
Avenue, Rochester, New York 14605-3098, telephone 585-454-2894. The
Rochester Amtrak station is located near the center of the city. The link to the
Amtrak site is: www.amtrak.com.
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Hotels*
There are a number of hotels in the Rochester area and
reservations can be made online. For a list of hotels, please
visit: http://www.roch.com/hotels.html
We recommend hotels in the Henrietta/Jefferson Road area,
since driving distance to Harris RFC is minimal (most hotels
are within a 10-minute drive) and the area has plenty of
convenient dining and shopping.
*When you identify yourself as attending Harris training,
most hotels will give you the Harris rate.
Downtown Rochester
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Genesee River, Rochester
Getting around Rochester
Bus—Local
Most of the city and suburbs are served by a municipal bus service. Bus
stops are clearly marked along the street. Schedule information is available in
printed forms at public places. You can also call the bus terminal for help in
finding the right bus and current schedule information. The phone number is
listed in the Rochester Telephone Directory under “Regional Transit Service.”
Taxi
In Rochester, taxis are generally requested over the telephone, but also can be
found at the airport and large hotels. Since most people in Rochester
have private automobiles, the number of taxis that are available to the
public is limited as compared to many overseas cities or large cities
such as New York. As a result, it is nearly impossible to stand on the
street and hail a taxi. All taxis have rate meters which are used to
calculate the fare charges. Tipping the driver is generally considered
proper then paying a taxi fare. The tip should typically be 10 to 15
percent of the fare price, but this is your discretion.
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Car Rentals
All of the U.S. national car rental agencies are represented in Rochester. Automobile rental agencies require that:
> Driver must be at least 25 years of age.
> Driver must possess either a valid, state-issued drivers license or a current international drivers license.
> Driver is held liable for any property damage to the vehicle. If you sign up for insurance through the rental
agency, then the insurance company pays for damage and the driver is then only typically responsible for
the first $250.00. This varies from rental agency to rental agency and should be checked when renting the
vehicle.
> New York State has a law that does not allow you to use a handheld mobile telephone while you drive. If you
use a handheld mobile telephone while you drive, except to call 911 or to contact medical, fire, or police personnel about an
emergency, you can receive a traffic ticket and pay a maximum fine of $100 and mandatory surcharges and fees of $80. This
violation does not carry any driver violation points assigned by the DMV.
> Driver is responsible for fines/penalties for “moving” violations (excessive speed, reckless driving, and signal light, etc.,
violations) and for any parking fines (parking in a no parking zone, expired parking meter, parking on the wrong side of
the street, etc.).
> You must have a major credit card to rent a vehicle on your own. Arrangements for reservations can be made through
Harris RF Communications to rent a car with prior agreement.
> Driver is responsible for fuel and periodic maintenance checks of the vehicle.
> It is the responsibility of the driver and front seat passenger to buckle the vehicle safety (seat) belts. Failure to do so in
the State of New York can result in a fine. You will find that most states and Canada require that safety belts be worn, so
it is a good idea always to buckle up.
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What if I get sick
Medical
One of the greatest concerns to anyone traveling out of town is the
threat of illness and the need to visit a doctor or a hospital. We have
over 2,000 physicians and surgeons supporting four hospitals in the
Rochester area. Be assured that some of the finest doctors and hospitals
in the world are located in Rochester.
Harris RF Communications has a full-time nurse and assistant on
duty during the work day, as well as trained emergency personnel.
If it should become necessary for you to see a doctor, our company
nurse will make the arrangements for you. If an emergency should
occur outside of the business day or outside of Harris, dial 911. The
911 system in Rochester can be used for emergencies such as medical,
police, or fire.
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Harris TrAIning Center
Massari Building
97 Humboldt Street
Rochester NY 14609
Hospital Directory
A Rochester General Hospital
1425 Portland Ave.
Rochester, NY 14621
585-922-4000
B Strong Memorial Hospital
601 Elmwood Ave.
Rochester, NY 14642
585-275-2100
C Highland Hospital
1000 South Ave.
Rochester, NY 14620
585-473-2200
D Monroe Community Hospital
435 E. Henrietta Rd.
Rochester, NY 14620
585-760-6500
E Park Ridge Hospital
1555 Long Pond Rd.
Rochester, NY 14626
585-723-7000
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Niagara Falls
Things To Do Around Town
Recreation
> More than 90 public, semiprivate, and
private golf courses
> Lively nightlife offering many different
eateries, music venues, and clubs
> Genesee Valley Park with an enclosed
ice rink, Olympic pool complex, canoe
launch, playing fields, tennis courts, and
picnic areas
> Award-winning Finger Lakes wineries
> Over 130 parks, including Charlotte
Beach and Ontario Beach Park
> State park camping throughout beautiful
Upstate New York
> Great fishing in Lake Ontario,
Canandaigua Lake, and Irondequoit Bay
Attractions
> Six Flags Darien Lake
> Seabreeze Amusement Park
> Canada’s Wonderland
> Enchanted Forest/Water Safari
> Marineland and Game Farm
> Roseland Waterpark
> Niagara Falls
> Erie Canal
> Women’s Rights
National Historical
Park
Science and Nature
> Seneca Park Zoo
> Rochester Museum and Science Center
> Highland Park Lilac Festival, 155 acres of
lilacs and other blooms
> High Falls Park, featuring 90-foot-high
Upper Falls, in the heart of Rochester
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Paetec Park
Sports Venues
> Frontier Stadium (outdoor), home of the
Rochester Red Wings Triple-A professional
baseball club
> Paetec Park (outdoor), home of the USL’s
Rochester Rhinos soccer team and the
Major League Lacrosse’s Rochester
Rattlers
> Rochester Blue Cross Arena (indoor),
home of the Rochester Americans AHL
hockey team, and the Knighthawks
National Lacrosse League team
> NFL Football’s Buffalo Bills and the NHL
Buffalo Sabres hockey team are just an
hour away
> Buffalo Bills Training Camp
> NASCAR at Watkins Glen
> Syracuse Carrier Dome within driving
distance, home of the University of
Syracuse and the nationally ranked
Orangemen
Cultural Activities
> George Eastman House International
Museum of Photography
> Strasenburgh Planetarium
> Genesee Country Village and Museum
> Memorial Art Gallery
> Artisan Works
> Weekly summer arts and crafts festivals
> Renaissance Festival
> International Jazz Festival and MusicFest
> Rochester Philharmonic Orchestra
> Susan B. Anthony House
> Garth Fagan Dance Company
> Historic Corn Hill’s restored 19th-century
homes
> Strong National Museum of Play
> The Frederick Douglass Museum
> Downstairs Cabaret, GEVA, and many
other live theaters
> High Falls Film Festival
> High Falls Cultural District
> Hill Cumora Pagent
> Canandaigua Culinary Center
Shopping
> Rochester’s 100-year-old Public Market
> Wegmans Food Market
> Eastview Mall
> Marketplace Mall
> Waterloo Premium Outlets
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Barges on the Genesee River
Student Guidelines While Visiting
Introduction
We want to welcome you to Harris RF
Communications and hope that your stay
will be enjoyable as well as educational.
The following guidelines will familiarize you
with our procedures so you will have both a
safe and beneficial stay. Please follow these
guidelines.
Dress Code
The dress code while attending training
classes at the Rochester Technical Training
Center is either “business casual” (slacks/
skirts and collared shirts/blouses), or
uniforms.
Parking
Space will be reserved for your cars. It will
generally be located at the top of the stairs
at the Massari West 2 entrance. The spaces
will be labeled as Training Center Student
Parking. You may park there or in any
undesignated parking space in the large
lot. Please fill up the reserved spaces first,
as employees are not permitted to park in
these spots.
Student Identification
Students will be issued an identification
badge for entry into the Massari building.
This badge must be worn and visible at all
times while you are in the building or other
company facilities. This badge is company
property and must be returned on the last
day of class.
Restricted Areas
Harris RF Communications is part of a very
competitive industry and an unescorted
visitor walking around freely is not allowed
by our Security Department. Your instructor
will explain which areas are restricted and
which areas you are allowed to access.
Prohibited Items
Cameras (with the exception of cell
phones), firearms/explosives, illegal drugs,
and alcoholic beverages may not be carried
into the facilities at any time.
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Nearby Skiing Slopes During Winter Months
Smoking
No smoking is allowed in any of the areas
inside the facility. A designated smoking
area is available outside the Massari West 2
entrance. If you smoke, ask your instructor
to show you the approved designated
smoking area.
Outgoing Telephone Calls
All phones in the Technical Training Center
are enabled for local and on campus calls
only. Please use your cell phone for all other
outside calls.
Student Assistance
Harris RF Communications and the
Customer Service Staff want your
stay in Rochester and our facility
to be both a satisfying and
educational experience.
Should you need any
assistance of any type,
ask your instructor.
Student Comments
Comments on any or all
aspects of our courses or
facilities are welcomed.
You will be given a critique sheet
at the end of the course on which to make
any comments you might have. Please fill it
out honestly; we appreciate your opinions.
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