MILLEMIGLIA PROGRAM GUIDE - Alitalia

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THE HIGH-FLYING BOUTIQUE In the GriffAir catalogue for the on-board Alitalia boutique, you will find only the best “Made in Italy” products and international names. In-flight shopping is fun and convenient: • ‘Boutique Alitalia’ allows you to gain 3 miles for every euro spent • You can get a 25% discount on recommended retail prices in Italy Have a safe and pleasant trip, and enjoy shopping with GriffAir. BUY, GIFT AND TRANSFER MILES Buy miles for yourself There is no need to wait to get the award you want. It’s easy and convenient to buy the MilleMiglia miles you need. - You can purchase up to 40,000 miles per calendar year • You can buy miles in increments of 1,000 up to 40,000 miles per purchase • Price for purchase of 1,000 miles is 25 euros and this price is valid until December 31, 2012. Gift miles to someone Buy miles for friends and family members and give them the gift of travel. • Just provide his or her e-mail address and we will send your friend a confidential code, which will enable him or her to receive your gift of Alitalia miles. Even if your friend is not yet a MilleMiglia member, he or she will be able to receive your gift miles after enrolling. • You can buy miles in increments of 1,000 up to 40,000 miles per purchase. Your friend can receive up to 40,000 miles in any calendar year. • Price for purchase of 1,000 miles is 25 euros and this price is valid until December 31, 2012. If you have received MilleMiglia miles as a gift, then collecting them and having them credited to your account is easy. You have to be a MilleMiglia member in order to get your miles. Claim your miles online with the certificate code provided to you by e-mail. ABOUT THE MILLEMIGLIA PROGRAM MILLEMIGLIA KIDS EXCLUSIVE CLUBS EARNINGS MILES ALITALIA AIR ONE SKYTEAM OTHER PARTNER AIRLINES COMMERCIAL PARTNER GRIFFAIR BUY, GIFT AND TRANSFER MILES REDEEMING MILES ALITALIA SKYTEAM OTHER PARTNER AIRLINES MILLEMIGLIA CHARITY PROGRM RULES AD REGULATIONS Transfer miles Transferring your miles allows you to help friends or family get the miles they need for an award. • You can transfer or receive up to 60,000 miles per calendar year. • To transfer miles, you must provide the recipient’s MilleMiglia number and e-mail address. • You can transfer miles in increments of 1,000 up to 60,000 miles per transfer. • Price for 1,000 miles transferred is 10 euros. This price is valid until December 31, 2012. Award request with purchased miles When booking an award, 25% of the miles required for an award must be earned miles with Alitalia or MilleMiglia Partners. Purchased or transferred miles can be used for a maximum of 75% of the miles required for any requested award. For example redeem for a 40,000 miles award and use 30,000 purchased or transferred miles and 10,000 earned miles. When booking an award, Alitalia will check your earned and purchased or transferred miles status on your account and the system will consume first the purchased (or transferred) miles up to maximum of 75% and accrued miles with Alitalia or partner will be used for the rest of the total amount of the miles requested (but not less than 25% of the award value). For information related to the Buy, Gift & Transfer miles transactions, please send an e-mail to buymiles.support@alitalia.it. If you need assistance, please, contact MilleMiglia Customer Service. 18
Buy & gift miles - terms & conditions The MilleMiglia member acknowledges and accepts these terms and conditions (hereinafter “Terms and Conditions”) by submitting his or her online request to purchase Alitalia miles (referred to herein as “miles”). The sales of miles is a service provided to MilleMiglia members by Points.com Inc., a corporation resident in the Province of Ontario, Canada (“Points.com”), authorized by Alitalia on the basis of an agreement between them to sell Miles or transfer Miles from the account of a Millemiglia member to another Millemiglia member. 1. The person who wants to buy or gift miles must be a member in good standing of MilleMiglia. The same condition must be satisfied by person who will be given the gift. 2. The member’s purchase request shall not be effective until accepted by Points.com. Acceptance by Points.com shall be evidenced only by the actual delivery of miles to the account of the purchaser or the recipient of the gift. 3. The member purchasing or gifting miles has the right to cancel any purchase or gift, without penalty and without specifying the reason, within ten (10) working days from the day the transaction was confirmed by Points.via e.mail. Any request to cancel a purchase or gift shall be communicated to Alitalia by e-mail at: buymiles.support@alitalia.it. If the right to cancel is exercised according to the above mentioned procedures and deadlines the purchaser will be reimbursed the sums already paid. Refunds will be made in the shortest possible time and in any event within thirty (30) days from the date on which Alitalia has received the notice of cancellation. If the member does not comply with the procedures and terms for exercising the right to cancel as specified in this section, the purchaser shall not be entitled to any refund. 4. Other than the provisions of section 3 above, the purchase and the gift of miles are nonrefundable. 5. Purchased or gifted miles will not count toward qualification for any increased or improved status in the MilleMiglia Program. 6. Each MilleMiglia member may buy miles in increments of 1,000 miles. Millemiglia members may purchase or receive up to 40,000 miles in each transaction and up to 40,000 miles in each calendar year. 7. The purchaser agrees that Points.com may use his/her name, email address, Millemiglia account information and credit card information for the purpose of processing his/her requested transaction. Except as required to investigate or prosecute fraud or as permitted or required by law, Points.com will not use or disclose the member’s personal information for any purpose other than the foregoing unless with the member’s consent. 8. Furthermore the purchaser declares that he or she has previously obtained the authorization from the recipient to transmit the recipient’s name, e-mail address and MilleMiglia number to Points.com in order to complete a Gift Miles transaction. 9. Neither the purchaser nor the recipient may sell, barter or otherwise conduct any unauthorized distribution of miles purchased or received hereunder. If any miles purchased or received as a gift are resold, distributed or used for improper purposes as determined by Points.com.com in its sole and absolute discretion, or obtained through credit card abuse or fraud or other illegal means, Points.com may, cancel, void, refuse to honor and/or confiscate such miles and pursue any and all other rights and remedies that may be available. .The purchaser agrees to fulfill Points.com’s requests concerning any investigation or prosecution of anyone engaging in or suspected of engaging in abuse or fraud with respect to the purchase or gift of miles hereunder. 10. The purchase of miles is not a guarantee of the availability of any MilleMiglia rewards. Therefore Points.com shall have no liability or responsibility where the member is unable to use or redeem purchased or received miles. 11. The purchaser agrees to pay Points.com in full by credit card prior to any miles being posted to his or the recipient’s MilleMiglia account. By submitting a request to purchase or gift miles the purchaser authorizes Points.com to charge his credit card number provided. 12. The purchaser agrees that the awarding and use of all miles, including those purchased or gifted hereunder, are subject to the terms, conditions, exclusions and limitations of the MilleMiglia program, and that Alitalia has the sole and exclusive authority and responsibility for operating, modifying and establishing the terms and conditions applicable to the MilleMiglia Program. Points.com shall have no liability or responsibility to the member for, and has no obligation to notify the member of, any action, inaction or decision taken by Alitalia in connection with the MilleMiglia Program. The purchaser hereby agrees not to make any claim against Points.com for any action, inaction or decision taken by Alitalia in connection with the MilleMiglia Program. Points.com shall not be treated as the agent of Alitalia for any purpose. 13. The purchaser or the recipient, under the provisions of applicable law, in the moment of the award request can use the miles purchased or gifted up to the maximum of 75% of the award value in miles (25% of the miles required for an award must be earned miles with Alitalia or Alitalia’s Partners). 14. EXCEPT IN CASE OF GROSS NEGLIGENCE AND WILLFULL MISCONDUCT POINTS. COM’S LIABILITY, SHALL NOT EXCEED THE AMOUNT PAID BY THE MEMBER FOR THE PURCHASE OR GIFT OF MILES. IN NO EVENT SHALL POINTS.COM BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES SUFFERED ABOUT THE MILLEMIGLIA PROGRAM MILLEMIGLIA KIDS EXCLUSIVE CLUBS EARNINGS MILES ALITALIA AIR ONE SKYTEAM OTHER PARTNER AIRLINES COMMERCIAL PARTNER GRIFFAIR BUY, GIFT AND TRANSFER MILES REDEEMING MILES ALITALIA SKYTEAM OTHER PARTNER AIRLINES MILLEMIGLIA CHARITY PROGRM RULES AD REGULATIONS 19
Page 1 and 2: MILLEMIGLIA PROGRAM GUIDE Last upda
Page 3 and 4: Exclusive Club members, according t
Page 5 and 6: The following is an example of the
Page 7 and 8: EARNING MILES WITH AIR ONE As of 28
Page 9 and 10: Booking Class Distance traveled 50
Page 11 and 12: EARNING MILES WITH OTHER PARTNER AI
Page 13 and 14: Concorde offers you 24 four- and fi
Page 15 and 16: Starwood Hotels & Resorts has over
Page 17: Credit Cards American Express opera
Page 21 and 22: 10. The transfer of miles is not a
Page 23 and 24: Required miles for one-way ticket A
Page 25 and 26: • Should they be necessary in the
Page 27 and 28: For further information regarding a
Page 29 and 30: AWARD TICKETS WITH SKYTEAM The SkyT
Page 31 and 32: REGULATIONS FOR SKYTEAM AWARD TICKE
Page 33 and 34: AREA DESTINATION REQUIRED MILES MH1
Page 35 and 36: Membership of them (see Article 9),
Page 37 and 38: accommodates passengers on a non-pa
Page 39 and 40: or in the Guide and in the Notices

MILLEMIGLIA PROGRAM GUIDE - Alitalia

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