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Green Book - Booz Allen Hamilton

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Chapter II: Competing for Work and<br />

Serving Our Clients<br />

At <strong>Booz</strong> <strong>Allen</strong>, we understand that it is not just what we do but how we do it that matters. Nowhere<br />

is this more important than in how we compete for work and serve our clients. By competing fairly<br />

and performing in strict adherence to our standards and Core Values, we remind our clients why they<br />

chose us to be their most trusted advisor.<br />

1. Competing<br />

for Work<br />

<strong>Booz</strong> <strong>Allen</strong> competes vigorously for<br />

work in a manner that reflects its<br />

Core Values, advances the firm’s<br />

long-term interests, and models how<br />

we would want to be treated if we<br />

were the client or a competitor. <strong>Booz</strong><br />

<strong>Allen</strong> employees must have functional<br />

knowledge of, and scrupulously<br />

adhere to, laws and regulations<br />

that apply when we compete in<br />

the marketplace, including the<br />

Procurement Integrity Act and<br />

antitrust statutes. Employees and<br />

others acting on behalf of the firm<br />

may not use non-public information<br />

obtained during employment<br />

elsewhere in competing for work on<br />

behalf of the firm unless authorized<br />

to do so by the owner of the<br />

information.<br />

Representing Ourselves and Others<br />

Truthfully and Professionally Every<br />

statement that we make to a client or<br />

prospective client to win work<br />

should be treated as a commitment,<br />

because, in their eyes, it is. This<br />

means that when contingencies<br />

or assumptions are essential to<br />

our ability to perform work, meet a<br />

schedule, or deliver for a particular<br />

price, we clearly and accurately<br />

communicate those contingencies or<br />

assumptions.<br />

We ensure that all documentation<br />

and other information submitted to<br />

a client in proposing work is current,<br />

complete, and accurate. For contracts<br />

covered by the Truth in Negotiation<br />

Integrity is essential to the concept of<br />

“<br />

ethics and crystallizes how the Core Values<br />

both define and ground us as a firm. Clearly,<br />

we know better than most how important<br />

it is to exemplify the firm’s value system.<br />

There can be no wavering on this point.<br />

As our own experience has shown,<br />

our constant commitment to integrity,<br />

teamwork, and excellence will be<br />

the foundation of our resolve and<br />

guide us through even the most<br />

challenging circumstances.<br />

”<br />

—Tony Zertuche (San Antonio, TX)<br />

INTEGRITY<br />

12<br />

THE GREEN BOOK | The <strong>Booz</strong> <strong>Allen</strong> <strong>Hamilton</strong> Code of Business Ethics and Conduct

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