Precision Thinking and Problem-solving Skills - SkillPath | Seminars

SKILLPATH ON•SITE TRAINING
Precision Thinking and
Problem-solving Skills
Learn how to be more creative, more innovative—
and more effective!
Who Will Benefit
From This Seminar …
Anyone who wants
to learn the creative
problem-solving
techniques that can
move a company—
and a career—ahead
of the rest
Are you facing too many problems at work and finding it difficult to develop adequate solutions It’s a common
dilemma, but SkillPath can help you solve it! Let us teach you the critical thinking processes you need for
problem solving.
We’ll show you how to replace the “reactive process” with “proactive thinking.” We’ll spell out the seven critical
steps to take to solve virtually any problem. You will learn how to recognize the value of data collection and
analysis when it comes to problem solving. And you’ll learn how to use tools such as brainstorming and mind
mapping to come up with the best possible solutions.
Don’t remain trapped in a web of indecision and fuzzy thinking. Let SkillPath teach you the skills you need to
become known in your company as the one to turn to when precise thinking and innovative problem solving is
called for.
On-Site Seminar Objectives
In this enlightening program, you’ll cover these key learning points:
• Recognizing problems and gaining the qualities you need to become a problem solver
• Assessing risk and understanding the impact it has on your decision making
• Generating solutions—and searching through the alternatives to choose the right one
• Planning and implementing solutions and evaluating your results
• Follow-up and planning for future decision making
• And much more!
Unleash the kind of creativity in your employees that leads to better decision making, effective problem solving
and the innovative ideas needed to reach your company’s goals. Call 1-800-767-7545 today to schedule this
important workshop for your organization.

SKILLPATH Seminars
Course Overview
Precision Thinking and
Problem-solving Skills
Problem solving foundations
• Identify the qualities of a good problem solver/
decision maker
• Distinguish Quadrant II problems (important/
not urgent) from Quadrant I, III and IV problems
in order to eliminate crisis management and
reactive problem solving
• Explain how to apply the seven steps involved in
the problem-solving process
Problem identification and analysis
• Find out how to properly identify a problem
that needs to be solved and the critical questions
that must be answered before you tackle
any problem
• How to use a Pareto Analysis to determine which
problems to solve and in what order
• How to contain the impact of virtually any
problem you may encounter
• Why it’s important to collect data to analyze a
problem and why most people want to skip
this step
• Understanding the different types of data that are
collected during a problem analysis
Precision thinking skills for the
best solutions
• How to use brainstorming and mind mapping
tools to generate potential solutions
• The four methods most commonly used to select
the best solution
• The keys to planning and
implementing solutions
Risk analysis
• How to perform a risk analysis
• How to determine your risk readiness
Evaluating your results
• The right way to evaluate the results of
your solution
• What the Shewhart Cycle is and how it applies to
problem solving
• Why it’s important to celebrate your success
Root cause analysis and monitoring
• How to perform a root cause analysis
• Understanding the difference between normal
and abnormal process variation
• How to use a control chart to monitor a process