Using ARIS for Process Standardization in DHL ... - Software AG
Using ARIS for Process Standardization in DHL ... - Software AG
Using ARIS for Process Standardization in DHL ... - Software AG
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Model Ownership – Discussion<br />
• Relevance of to-be process models<br />
well accepted<br />
• Shared responsibility <strong>for</strong> all<br />
processes<br />
• Limited number of users to be<br />
tra<strong>in</strong>ed <strong>in</strong> <strong>ARIS</strong><br />
BUT<br />
Ownership with core team<br />
• <strong>Process</strong>es might not be accepted by<br />
bus<strong>in</strong>ess (need <strong>for</strong> strong sponsor)<br />
• Bus<strong>in</strong>ess expertise <strong>for</strong> def<strong>in</strong><strong>in</strong>g own tobe<br />
process<br />
BUT<br />
Ownership with bus<strong>in</strong>ess<br />
• Silo th<strong>in</strong>k<strong>in</strong>g as organizational units take<br />
over only their to-be process<br />
• Tendency <strong>for</strong> focuss<strong>in</strong>g on goal (SAP<br />
implementation) <strong>in</strong>stead of processes<br />
• Some people are not used to<br />
understand<strong>in</strong>g process models<br />
• “Eternal tra<strong>in</strong><strong>in</strong>g ef<strong>for</strong>t”<br />
27 |<br />
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