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Using ARIS for Process Standardization in DHL ... - Software AG

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Model Ownership – Discussion<br />

• Relevance of to-be process models<br />

well accepted<br />

• Shared responsibility <strong>for</strong> all<br />

processes<br />

• Limited number of users to be<br />

tra<strong>in</strong>ed <strong>in</strong> <strong>ARIS</strong><br />

BUT<br />

Ownership with core team<br />

• <strong>Process</strong>es might not be accepted by<br />

bus<strong>in</strong>ess (need <strong>for</strong> strong sponsor)<br />

• Bus<strong>in</strong>ess expertise <strong>for</strong> def<strong>in</strong><strong>in</strong>g own tobe<br />

process<br />

BUT<br />

Ownership with bus<strong>in</strong>ess<br />

• Silo th<strong>in</strong>k<strong>in</strong>g as organizational units take<br />

over only their to-be process<br />

• Tendency <strong>for</strong> focuss<strong>in</strong>g on goal (SAP<br />

implementation) <strong>in</strong>stead of processes<br />

• Some people are not used to<br />

understand<strong>in</strong>g process models<br />

• “Eternal tra<strong>in</strong><strong>in</strong>g ef<strong>for</strong>t”<br />

27 |<br />

©2013 <strong>Software</strong> <strong>AG</strong>. All rights reserved.

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