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hm - June11 - cover.indd - National Hardwood Lumber Association

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WHERE ARE<br />

THEY NOW<br />

and prepare myself for working with lumbermen; I reached<br />

that goal thanks to our instructor and my mentor, Rich<br />

Hascher, the staff at NHLA, our valuable field trips and my<br />

classmates.” Emily said.<br />

Jenna agrees that the Memphis experience was a success for<br />

her, as well and believes it is key to her hardwood career.<br />

“The experience I gained at NHLA is invaluable to selling<br />

hardwood lumber. From the terminology to grading, I<br />

can confidently talk and inquire with customers, make<br />

recommendations and understand their concerns with<br />

purchasing. Hoping to work in many facets beyond just sales,<br />

I feel like my overall knowledge of the industry grew at the<br />

School, as well. I can even put faces to the names of some of<br />

the mills we purchase from. The whole picture of the industry<br />

began to immerge while I was in Memphis,” Jenna said.<br />

credibility rises exponentially. It takes the negative focus off of those<br />

insignificant qualities and lets my abilities shine,” Emily said.<br />

“I think most men in the industry can respect what Emily and I are<br />

doing, and I think we can bring a different perspective to the industry,”<br />

Jenna added.<br />

In addition to the NHLA Inspector Training School, the Hormuth<br />

cousins are both graduates of California universities. Jenna holds<br />

a Public Relations and Advertising degree from Chapman University<br />

and Emily holds a Marketing Management degree from California<br />

Polytechnic State. Jenna is also an alumnus of NHLA’s <strong>Hardwood</strong>s 101.<br />

To learn more about the NHLA Inspector Training School<br />

or to enroll in an upcoming class, contact Chris Churchill,<br />

NHLA Director of Education at 901-399-7555 or email<br />

c.churchill@nhla.com.<br />

Just months after graduating from the School, Jenna and<br />

Emily have already settled into the industry nicely as sales<br />

executives.<br />

“I am currently able to assist my customers (who are mostly<br />

furniture manufacturers, general contractors, flooring<br />

installers, cabinet manufacturers, as well as smaller lumber<br />

companies without mills who supply mouldings and s3s<br />

lumber) with lumber purchasing. I am able to ensure they<br />

receive the correct grade, color sort and species of lumber<br />

that they aim to purchase. I am also able to offer alternative<br />

lumber suggestions depending on the customer’s desired use.<br />

When I tell my customers that I graduated from NHLA,<br />

that grants me more respect and confidence in their eyes,”<br />

Emily said.<br />

And being a young female in a mostly male industry doesn’t<br />

hinder the Hormuth cousins from knowing what they want<br />

out of the industry and doing what it takes to get it.<br />

“When I tell people that I am a trained lumber inspector, I<br />

get a weird look and a snicker because they think I am joking.<br />

Then I go on to explain exactly what that entails and I get<br />

their full attention and respect. There are many challenges<br />

for young women in the industry: first and foremost being<br />

female, then young and green to the industry. That is why I<br />

see NHLA as a very important step for young women entering<br />

the industry. As soon as I start talking about what I learned at<br />

the School, explain that I graduated with honors and engage<br />

in relevant conversation with my customers and peers, my<br />

WWW.NHLA.COM JUNE 2011 HARDWOOD MATTERS 17

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