13.11.2012 Views

Fitz-Ritter wine estate 220 years of tradition and entrepreneurship

Fitz-Ritter wine estate 220 years of tradition and entrepreneurship

Fitz-Ritter wine estate 220 years of tradition and entrepreneurship

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>Fitz</strong>-<strong>Ritter</strong> <strong>wine</strong> <strong>estate</strong><br />

<strong>220</strong> <strong>years</strong> <strong>of</strong> <strong>tradition</strong> <strong>and</strong> <strong>entrepreneurship</strong><br />

Lambert T. Koch, Marco Biele & Sean Patrick Sassmannshausen<br />

Institute for Entrepreneurship <strong>and</strong> Innovation Research<br />

University <strong>of</strong> Wuppertal, Germany<br />

***ABSTRACT***<br />

The <strong>Fitz</strong>-<strong>Ritter</strong> Wine Estate was founded in 1785. In 1837, the <strong>estate</strong> was<br />

supplemented by a champagne production. Today, the young owner Johann <strong>Fitz</strong><br />

leads / is managing director <strong>of</strong> both companies in the 9 th generation <strong>of</strong> <strong>tradition</strong>al<br />

family business. German <strong>wine</strong> producers have been facing global challenges for<br />

several <strong>years</strong>. This case shows how an entrepreneurial spirit in generations <strong>of</strong><br />

successors contributes to the survival <strong>of</strong> a firm. It also shows how a medium sized<br />

business can cope with global challenges if it commits itself to international<br />

<strong>entrepreneurship</strong>. In this complex situation, Johann <strong>Fitz</strong> has to take decisions<br />

concerning strategic positioning, customer relations, distribution channels, new<br />

business segments, investments, <strong>and</strong> the international business.<br />

Introduction<br />

Johann <strong>Fitz</strong> opens the door to his <strong>of</strong>fice on a Monday morning, holding the<br />

first bottle <strong>of</strong> a br<strong>and</strong> new product in his h<strong>and</strong>s. The combination <strong>of</strong> premium<br />

sparkling <strong>wine</strong> <strong>and</strong> passion fruit will be the new <strong>Fitz</strong>Secco Passion fruit, a variant<br />

for the young generation in particular. Johann is excited <strong>and</strong> rushes to the phone<br />

to call Alice, his mother, who has been responsible for the <strong>estate</strong>’s marketing <strong>and</strong><br />

exports for the last two decades. Impatiently he dials her number. While he is<br />

waiting he looks at his watch. It is quarter past eleven <strong>and</strong> the monument<br />

protection people seem to be late. He is wondering why his mother does not<br />

answer the phone. It’s only her voice mail answering. Johann opens his email<br />

account, searching for a mail from his mother: “August, 25 th - New York <strong>wine</strong><br />

exhibition; August 27 th – Chicago, August 29 th – Detroit.” New York City is seven<br />

hours behind, no wonder she is not answering the phone. He peruses the attached<br />

excel sheet with the latest figures <strong>of</strong> <strong>Fitz</strong>-<strong>Ritter</strong>’s export. Johann is calculating<br />

some key figures, unsure how to continue with the export business. Should he, as<br />

the new head <strong>of</strong> the company, exp<strong>and</strong> foreign businesses or should he<br />

concentrate on domestic projects? Things are changing more rapidly on the<br />

domestic market, <strong>and</strong> the export requires great attention <strong>and</strong> expenses, but<br />

achieves a relatively small turnover. The door bell rings. Johann switches <strong>of</strong>f his<br />

laptop. With a number <strong>of</strong> construction plans stacked under his arm, he is meeting<br />

two men from the local monument protection <strong>of</strong>fice, guiding them into the historical<br />

cross vault cow barn. “I will call her later”, he is thinking, “now it is time for my next<br />

project.”<br />

- 1 -


Johann <strong>Fitz</strong> is the 9 th generation, succeeding his father Konrad <strong>Fitz</strong>, who<br />

ran the family business in the last 37 <strong>years</strong>. The young vintner has inherited the<br />

passion for <strong>wine</strong> from his parents.<br />

At first, this passion remained<br />

undiscovered by himself; his<br />

interests lay in other areas.<br />

However, only weeks ago, he took<br />

over the lead <strong>of</strong> the <strong>Fitz</strong>-<strong>Ritter</strong><br />

<strong>wine</strong> <strong>estate</strong>, right after completion<br />

<strong>of</strong> his studies in economics at the<br />

renowned University <strong>of</strong> California<br />

at Berkeley. The <strong>wine</strong> <strong>estate</strong>,<br />

founded in 1785, is located on the<br />

fringes <strong>of</strong> Bad Durkheim, a <strong>wine</strong>growing<br />

spa town at the edge <strong>of</strong><br />

Picture taken from: www.fitz-ritter.de<br />

the Rhine Plain in south western Germany. Famous for its high quality white <strong>wine</strong>,<br />

it is one <strong>of</strong> the largest <strong>wine</strong> <strong>estate</strong>s in the area. With 22 ha (= 52 acres) it is<br />

situated in the largest German <strong>wine</strong>-growing region, the “Pfalz” (Palatinate).<br />

Johann is the new type <strong>of</strong> vintner, who combines respect for the <strong>tradition</strong>al<br />

family business <strong>and</strong> entrepreneurial spirit. In the last twenty <strong>years</strong>, the German<br />

<strong>wine</strong> market was subject to an immense change. Globalisation had a tremendous<br />

impact on the European <strong>wine</strong> industry. Conservative strategies <strong>and</strong> antiquated<br />

structures restrained German <strong>wine</strong> <strong>estate</strong>s from achieving global competitive<br />

positions. A few <strong>years</strong> ago, however, a young generation <strong>of</strong> vintners entered<br />

leading positions at an increasing number <strong>of</strong> <strong>wine</strong> <strong>estate</strong>s, determined not to be<br />

smothered with so called protective state intervention, but to face competition <strong>and</strong><br />

to react successfully to the market forces. “Being a young German vintner is not<br />

just an occupation, it is a movement. These days, it is not just about age, it needs<br />

a certain entrepreneurial mind set to be a young German vintner” claims Johann<br />

<strong>Fitz</strong>.<br />

In summer 2007, the successor accepted an inheritance <strong>of</strong> a renowned<br />

family business, well-known for their incentives to produce more than just <strong>wine</strong>.<br />

Growing the first Chardonnay (1992) ever in Germany <strong>and</strong> launching a small<br />

museum as well as a boutique stile <strong>wine</strong> store, Alice <strong>and</strong> Konrad <strong>Fitz</strong> were always<br />

ahead <strong>of</strong> their local competitors in terms <strong>of</strong> innovative thinking <strong>and</strong> entrepreneurial<br />

spirit. “The production <strong>of</strong> premium <strong>wine</strong> <strong>and</strong> champagne needs passion”, says<br />

Konrad <strong>Fitz</strong>. “Unfortunately, some German vintners lost track some decades ago,<br />

trying to compete with New World <strong>wine</strong> <strong>estate</strong>s in mass production. Thereby, the<br />

decreasing quality <strong>of</strong> some German <strong>wine</strong>s, combined with high production costs,<br />

almost ruined the international st<strong>and</strong>ing <strong>of</strong> German <strong>wine</strong> <strong>and</strong> many <strong>wine</strong> <strong>estate</strong>s.”<br />

To underst<strong>and</strong>, it will be necessary to take a look on the market <strong>and</strong> its<br />

developments in a chapter later on. First, the <strong>Fitz</strong>-<strong>Ritter</strong> family business is to be<br />

introduced in more detail.<br />

- 2 -


The <strong>Fitz</strong>–<strong>Ritter</strong> company - family business since 1785<br />

In 1785, the <strong>Fitz</strong>-<strong>Ritter</strong> company was founded in Bad Durkheim, Germany. The<br />

founder, old Mr. <strong>Fitz</strong>, was a merchant, who decided to start something new. There<br />

are sayings the family would be <strong>of</strong> Scottish origin, explaining the – to German<br />

st<strong>and</strong>ards – uncommon family name. The vineyard is located at the famous<br />

“Deutsche Weinstraße” (German Wine Street) which for a distance <strong>of</strong> 53 miles<br />

crosses a German county known as Palatinate (i.e. “Pfalz”), an area well-known<br />

for its warm <strong>and</strong> sunny climate <strong>and</strong> excellent <strong>wine</strong>s. In addition, a champagne<br />

production was started in 1837. The Champagne Company was started up for<br />

some special reasons: Some members <strong>of</strong> the <strong>Fitz</strong> family took part in the first<br />

German democratic national parliament in 1848 in Frankfurt. In 1832, Johann <strong>Fitz</strong><br />

(so called “The Red <strong>Fitz</strong>”) spearheaded the German vintners protesting for the<br />

elimination <strong>of</strong> customs duties <strong>and</strong> a mutual trade area. Because <strong>of</strong> his<br />

engagement at the Hambacher Fest (a peaceful demonstration calling for more<br />

liberty) he was persecuted by the police <strong>of</strong> the Bavarian King, who owned Palatine<br />

County in those days. The Red <strong>Fitz</strong> had to take refuge in France. History has it<br />

that he hid in the Champagne where he studied the production <strong>of</strong> champagne.<br />

Later he returned home accompanied by a cellar master <strong>and</strong> together with some<br />

members <strong>of</strong> his family co-founded one <strong>of</strong> the very first German champagne<br />

productions, the “Durkheimer Champagne Factory”; it is now the oldest sparkling<br />

<strong>wine</strong> production in the area <strong>and</strong> the third oldest in Germany.<br />

Despite the fact the Red <strong>Fitz</strong> was still wanted by<br />

political police, ironically, in 1842 The “Durkheimer<br />

Champagne Factory” became the purveyor to the royal<br />

Bavarian court. Obviously, as time changed, the king<br />

preferred Mr <strong>Fitz</strong>’s sparkling <strong>wine</strong> more than taking him<br />

in – quite a sign <strong>of</strong> product quality, may one assume.<br />

Thus, <strong>tradition</strong>al <strong>wine</strong> <strong>and</strong> champagne production roots<br />

back more than <strong>220</strong> <strong>years</strong>. Now Johann <strong>Fitz</strong>, a relative<br />

<strong>of</strong> “The Red <strong>Fitz</strong>”, has taken over from his father Konrad<br />

<strong>Fitz</strong> <strong>and</strong> will probably lead the company into a new <strong>and</strong><br />

different age. Exhibits from the starting days <strong>of</strong> the Picture: The “Red” <strong>Fitz</strong><br />

champagne production are shown at the small <strong>estate</strong> museum on the first floor<br />

where one can also see ancient devices which once were used by the Romans<br />

some 2000 <strong>years</strong> ago, when they occupied Germany <strong>and</strong> introduced viniculture.<br />

Reaping hooks, knives <strong>and</strong> other tools were found on “Michelsberg”, a hillside<br />

where the <strong>Fitz</strong>-<strong>Ritter</strong> company still plants some <strong>of</strong> the best premium <strong>wine</strong>.<br />

The museum is not the only place to visit inside the manorial <strong>estate</strong><br />

building. On the ground floor, the family business embraces the “Bacchus<br />

Boutique”, a gift shop founded by Alice <strong>Fitz</strong>, who has been responsible for<br />

marketing <strong>and</strong> export for many <strong>years</strong> now. After Alice had married Konrad <strong>Fitz</strong>,<br />

she started to become familiar with the <strong>wine</strong> business. “First I fell in love with<br />

Konrad, but soon, I fell in love with the <strong>wine</strong> business too”, she said. Her attempts<br />

- 3 -


at contributing something to the business were supported by the fact that she had<br />

studied business <strong>and</strong> economics. One <strong>of</strong> the very first actions she took was to<br />

launch the Bacchus Boutique, which at the time was a completely new idea among<br />

<strong>tradition</strong>al <strong>wine</strong> makers, <strong>and</strong> disregarded as foolish by many <strong>of</strong> them. But later,<br />

when it proved to be a success, it was imitated by almost all <strong>of</strong> them. In line with<br />

the boutique style gift shop, Alice organises charity events <strong>and</strong> classical concerts<br />

on the <strong>estate</strong> site. Furthermore, the company sponsors art galleries <strong>and</strong> <strong>wine</strong><br />

festivals. Alice is full <strong>of</strong> memory: “Even Johann cannot imagine the shape this<br />

<strong>estate</strong> was in when we took it over. In 1970 no one here had ever heard the word<br />

marketing. To German vintners, it was absolutely unknown to build a br<strong>and</strong> by<br />

cultural or social endorsement <strong>and</strong> event marketing. Now, this concept is broadly<br />

accepted, but most <strong>wine</strong> <strong>estate</strong>s are too small to follow our strategy. Nevertheless,<br />

most <strong>of</strong> the bigger <strong>estate</strong>s <strong>and</strong> co-operatives created their own br<strong>and</strong> strategy<br />

nowadays, but we still have some first mover advantages because our events<br />

have been well established at the time competitors entered.”<br />

Photo: Family <strong>Fitz</strong><br />

As in the case <strong>of</strong> the boutique <strong>and</strong> the <strong>Fitz</strong>-<strong>Ritter</strong> br<strong>and</strong>ing, Alice showed<br />

entrepreneurial spirit in starting international business. Her export focus is mainly<br />

on the United States, due to her American origin. According to the Association <strong>of</strong><br />

German Praedikat Wine Estates, today’s export average is about 20-25 per cent <strong>of</strong><br />

the total <strong>wine</strong> production with an increasing trend. 1 <strong>Fitz</strong>-<strong>Ritter</strong> started the export<br />

business in the late 1970s. It all happened more or less coincidentally. While<br />

Alice’s mother was on vacation in Germany, they were thinking about how to<br />

deliver <strong>wine</strong> into the U.S. – not for business first, but just for their own needs. Soon<br />

came the idea <strong>of</strong> exp<strong>and</strong>ing <strong>and</strong> the export business into the United States was<br />

born. A few <strong>years</strong> later, when Konrad <strong>and</strong> Alice went to <strong>wine</strong> exhibitions, importers<br />

from Japan, Great Britain <strong>and</strong> the Netherl<strong>and</strong>s became interested in <strong>Fitz</strong>-<strong>Ritter</strong><br />

<strong>wine</strong>s <strong>and</strong> started to order. “But everything started more or less with the export<br />

into the U.S.”, Alice emphasizes.<br />

1 www.vdp.de<br />

- 4 -


The <strong>wine</strong> is shipped to the United States <strong>and</strong> unloaded <strong>and</strong> cleared by an<br />

importer, who has to have an alcohol licence. Moreover, the importer is also<br />

responsible for the distribution <strong>of</strong> the <strong>wine</strong>. Although Alice travelled across the<br />

United States to promote the <strong>wine</strong> <strong>and</strong> “Sekt” on trade fairs, which <strong>of</strong>ten meant<br />

dealing directly with customers, she was not allowed to sell directly to her<br />

customers but could sell only to the distributors through the importer due to<br />

restrictive import laws <strong>of</strong> the United States. She <strong>of</strong>ten experienced that customers<br />

placed orders with the salesman, who h<strong>and</strong>ed the order on to the distributor, but<br />

some distributors never h<strong>and</strong>ed the orders on to the importer, for instance when<br />

the distributors felt that the margin from accumulation <strong>of</strong> orders was not worth the<br />

effort <strong>of</strong> the necessary paper work. If this happened to many distributors at the<br />

same time, the losses in potential orders would be immense, <strong>and</strong> so were the<br />

fruitless investments in sales promotion by <strong>Fitz</strong>-<strong>Ritter</strong>.<br />

The importers´ <strong>and</strong> distributors´ intermediate positions are very important<br />

for the export business as a whole. “You rely on the effort <strong>and</strong> contacts <strong>of</strong> your<br />

importer <strong>and</strong> your distributors”, Konrad <strong>Fitz</strong> says. “It has a lot to do with trust, <strong>and</strong><br />

loyalty is hard to find”, compliments Alice. “It took us <strong>years</strong> to identify trustworthy<br />

importers <strong>and</strong> distributors in the US <strong>and</strong> other markets. It is a time <strong>and</strong> money<br />

consuming trial-<strong>and</strong>-error process. Trust is an emotion in the beginning, <strong>and</strong> pro<strong>of</strong><br />

only occurs when time passes by. Even if you have found a trustworthy, talented<br />

<strong>and</strong> ambitious distributor, you still need to do a lot <strong>of</strong> sales promotion all by<br />

yourself. And if you are not present to <strong>of</strong>fer the new vintage, the importer <strong>and</strong><br />

distributors will forget you very soon. While <strong>Fitz</strong>-<strong>Ritter</strong> was obliged to give<br />

exclusive rights to one importer, this importer has many German <strong>wine</strong>s in his<br />

portfolio. Exclusiveness is part <strong>of</strong> an adhesion contract: None <strong>of</strong> the licensed<br />

importers will negotiate exclusive contracts, so a family business like <strong>Fitz</strong>-<strong>Ritter</strong><br />

only makes up a small portion <strong>of</strong> the importer’s portfolio <strong>and</strong> thus, only relatively<br />

small efforts will be spent on sales promotion. Moreover, in a family business<br />

selling products made by good craftsmanship, customers want to know the<br />

entrepreneurial family behind the product, so they can judge the product <strong>and</strong> the<br />

reliability <strong>of</strong> delivery by the people representing the company. Furthermore, the<br />

financial stability <strong>of</strong> the importer you choose is <strong>of</strong> course vital. In the UK, we<br />

trusted one import agent <strong>and</strong> were absolutely gutted. For this reason, we are not<br />

present in the UK market anymore, <strong>and</strong> we are still looking for a trustworthy<br />

importer to take on this market.”<br />

Alice has been travelling all across the U.S. to promote her German <strong>wine</strong>s<br />

<strong>and</strong> she is also present at national <strong>and</strong> international exhibitions. Especially the<br />

<strong>Fitz</strong>-<strong>Ritter</strong> Gewurztraminer was embraced by the Americans because <strong>of</strong> its<br />

semiarid or smooth taste full <strong>of</strong> herbs <strong>and</strong> flavour, with a low amount <strong>of</strong> alcohol.<br />

“While most German exporters focused on the Riesling, soon the Gewurztraminer<br />

became our hot seller within the United States, where we positioned ourselves<br />

within a niche market.” “But our Riesling is dem<strong>and</strong>ed, too”, Konrad adds. Today’s<br />

business in the U.S. is getting harder <strong>and</strong> harder, due to the decreasing exchange<br />

rates, the presence <strong>of</strong> ever more competitive <strong>wine</strong>ries on the export scene, <strong>and</strong><br />

the need for intermediates who want to own their share, so it is difficult to sell the<br />

- 5 -


premium <strong>wine</strong>. <strong>Fitz</strong>-<strong>Ritter</strong> is present in many states, but turnovers concentrate on<br />

some New Engl<strong>and</strong> Sates, New York City, other Eastern Seaboard States,<br />

Michigan, <strong>and</strong> California. Massachusetts has proven itself to be one <strong>of</strong> the<br />

toughest US markets. It is cost intensive to penetrate all states with personal sales<br />

promotion; one promotion tour causes estimated costs <strong>of</strong> an average <strong>of</strong> 5,000<br />

Euro, <strong>and</strong> up to five tours are necessary each year. Thus, Alice tries to build up<br />

personal relationship <strong>and</strong> loyalty with distributors, who consequently care for the<br />

volume <strong>of</strong> sales to a greater extend. This approach is partly depended on mutual<br />

sympathy <strong>and</strong> by chance was successful especially with the two distributors in<br />

Michigan <strong>and</strong> California.<br />

The business has changed a lot, says Konrad <strong>Fitz</strong>. Today the <strong>wine</strong>ry has to<br />

sell its <strong>wine</strong> at exhibitions <strong>and</strong> through more innovative distribution channels.<br />

Some decades ago the <strong>wine</strong>ry sold its <strong>wine</strong> exclusively to commission agents<br />

without any direct sales. Commission agents actually travelled from door to door,<br />

<strong>of</strong>fering their product portfolio. To their potential customers, basically<br />

housekeeping women, they<br />

<strong>of</strong>fered the opportunity to taste the<br />

<strong>wine</strong> <strong>and</strong> learn more about each<br />

single product before buying any<br />

bottles. Thus, the <strong>wine</strong> distribution<br />

business was slow, but it was<br />

reliable, <strong>and</strong> good traders knew<br />

their business very well, knowing<br />

all the high purchasing customers<br />

in their area, their customers’<br />

taste <strong>and</strong> price range <strong>and</strong> so forth,<br />

<strong>and</strong> they achieved reasonable<br />

turnovers.<br />

Meanwhile, the door to door business is down. The door to door <strong>wine</strong><br />

trader is even more an endangered species than the housekeeping wife. On the<br />

one h<strong>and</strong>, as the population became more urban, more mobile, easily moving from<br />

one area to another, <strong>and</strong> suffered from higher crime rates, door to door traders<br />

were increasingly treated with mistrust. On the other h<strong>and</strong>, less young people<br />

entered this business. Today it seems that travelling salesmen in the <strong>wine</strong> retail<br />

business have reached an average age above 65 <strong>years</strong>. “When I entered the<br />

business I instinctively knew we desperately need new distribution channels. This<br />

is why I started an online shop. There was the risk that retailer would ban us, due<br />

to the fact that we decided to introduce direct customer services via internet, but<br />

until now it all went fine. We notice that online trade is an additional business with a<br />

certain set <strong>of</strong> customers <strong>and</strong> thus does not harm other distribution channels”, says<br />

Johann <strong>Fitz</strong>. 2<br />

Photo: <strong>Fitz</strong> - <strong>Ritter</strong><br />

2 www.fitz-ritter.de<br />

- 6 -


“It took some time <strong>and</strong> energy to convince our stakeholders, but we have to<br />

face market forces – <strong>and</strong> therefore we have to deal with changing consumer<br />

behaviour <strong>and</strong> with demographics. Our <strong>wine</strong> has its quality, travelling salesmen<br />

where able to convince consumers that <strong>Fitz</strong>-<strong>Ritter</strong> is something special. Today we<br />

need to renew our communication.” “The production <strong>of</strong> high quality <strong>wine</strong> is much<br />

more cost intensive than mass production. We will only be able to continue with our<br />

business if we communicate our quality advantages. The local climate, the<br />

geography <strong>of</strong> our l<strong>and</strong>scape <strong>and</strong> the nature <strong>of</strong> our soils provide the opportunity to<br />

produce high quality <strong>wine</strong>s in our vineyards. However, we need some ideas to sell<br />

those more expensive products in a highly competitive surrounding. In <strong>wine</strong><br />

production, I basically focus on two areas: product quality <strong>and</strong> product portfolio. In<br />

the <strong>wine</strong> business, decisions on product portfolio, i.e. the variety <strong>of</strong> grapes you<br />

plant, are not to be changed easily. Therefore they are regarded strategic<br />

decisions. If we decided to produce different types <strong>of</strong> grapes on some acres, this<br />

would mean that on these acres over a period <strong>of</strong> at least three <strong>years</strong> no grapes will<br />

be harvested at all. That’s just due to the nature <strong>of</strong> vine, <strong>and</strong> there is nothing one<br />

can do about it. Planting vine is a long range strategic decision, change needs<br />

three <strong>years</strong> at least <strong>and</strong> bears some risks, <strong>and</strong> the amortization <strong>of</strong> the plants takes<br />

many <strong>years</strong>. If your decision is led by trend <strong>and</strong> fashion, you better make sure that<br />

the kind <strong>of</strong> grape won´t be out <strong>of</strong> fashion again soon.”<br />

Vines have a productive life <strong>of</strong> 60 to 70 <strong>years</strong>, but after planting, it takes<br />

them three to four <strong>years</strong> until they produce a first harvest, five to seven <strong>years</strong> to<br />

achieve full productive capacity, <strong>and</strong> up to 35 <strong>years</strong> to produce the best quality<br />

grapes for <strong>wine</strong>. There is a nexus between age <strong>of</strong> vines <strong>and</strong> quality. In addition, the<br />

vintner can take a lot <strong>of</strong> actions to increase quality. Most activities are labor<br />

intensive <strong>and</strong> therefore costly. For <strong>Fitz</strong>-<strong>Ritter</strong> premium <strong>wine</strong>s for instance, workers<br />

cut <strong>of</strong>f 50 percent <strong>of</strong> each single bunch <strong>of</strong> grapes in spring. Therefore, the energy<br />

<strong>and</strong> sugar <strong>of</strong> the vine<br />

can concentrate in the<br />

remaining grapes, which<br />

will result in a much<br />

more intense flavour.<br />

Wine acreage in Bad Durkheim (Picture: <strong>Fitz</strong> – <strong>Ritter</strong>)<br />

- 7 -<br />

Regarding the vineyards,<br />

two-third <strong>of</strong> <strong>Fitz</strong>-<strong>Ritter</strong>’s<br />

acreage is planted with<br />

Riesling. The best spots<br />

are the rolling hillsides<br />

Herrenberg, Spielberg,<br />

Abtsfronh<strong>of</strong> <strong>and</strong><br />

Michelsberg. By their<br />

geographic situation <strong>and</strong><br />

special soil these hills<br />

<strong>of</strong>fer the foundation for


premium <strong>wine</strong>, especially the number one premium class, so called “Grosse<br />

Gewaechse” (Great Growth), the label for the highest premium <strong>wine</strong>s <strong>of</strong> The<br />

Association <strong>of</strong> German Prädikat Estates (VDP entitled <strong>estate</strong>s). Each vine, each<br />

single plant is <strong>of</strong>ficially documented by the VDP with the aim to guarantee the<br />

highest quality. Quantities are limited <strong>and</strong> growing <strong>and</strong> harvesting <strong>of</strong> grapes as<br />

well as <strong>wine</strong> production have to be carried out <strong>tradition</strong>ally by h<strong>and</strong>, combined with<br />

the most modern innovations in sustainable oenology, for a gentle treatment <strong>of</strong><br />

grapes <strong>and</strong> <strong>wine</strong> during the production process. Thus, production remains a craft,<br />

not an industrial process, <strong>and</strong> this kind <strong>of</strong> production is expensive. A <strong>wine</strong> with its<br />

own personal character representing richness <strong>and</strong> complexity in taste is the<br />

reward for vintners, cellar masters <strong>and</strong> consumers. Exhibit 1 shows an excerpt <strong>of</strong><br />

the comprehensive product portfolio <strong>of</strong> <strong>wine</strong>s which the <strong>Fitz</strong>-<strong>Ritter</strong> <strong>wine</strong> <strong>estate</strong> is<br />

producing today.<br />

For <strong>Fitz</strong>-<strong>Ritter</strong> like for many other members, the Association <strong>of</strong> German<br />

Praedikat Estates (VDP) is one <strong>of</strong> the most important marketing instruments.<br />

Traditionally, German vintners organized co-operative <strong>wine</strong> production. This was<br />

to decrease costs <strong>of</strong> capital by a more intense use <strong>of</strong> plant <strong>and</strong> equipment. VDP is<br />

different. It is not a co-operative in production, but in high quality <strong>wine</strong> philosophy,<br />

<strong>and</strong> its’ label is a signal in the market. Before the VDP will be introduced in more<br />

detail, it is necessary to have a look at the German <strong>wine</strong> market as well as<br />

international developments.<br />

German <strong>wine</strong> industry <strong>and</strong> the development <strong>of</strong> a global <strong>wine</strong><br />

market<br />

“The Riesling Renaissance” 3 or “Following hard times, German Rieslings<br />

rise again” 4 are headlines German <strong>wine</strong>makers are pleased to read. Such<br />

headlines restore their pride. Years <strong>of</strong> trouble lie behind the German <strong>wine</strong> industry,<br />

<strong>and</strong> it is not clear if the development has really taken a different direction yet. The<br />

German vintners find themselves in a changing situation. Domestic competition is<br />

getting tougher, the purchasing power <strong>of</strong> the Germans has increased again, <strong>and</strong><br />

foreign <strong>wine</strong>s are well-known for a good cost to quality ratio, so Germany is still<br />

the no.1 importer <strong>of</strong> <strong>wine</strong> in the world. The dem<strong>and</strong> for good <strong>wine</strong> is still unbowed<br />

<strong>and</strong> the reputation for excellence increasing. The German producers even have<br />

the problem <strong>of</strong> satisfying the domestic dem<strong>and</strong> for premium <strong>wine</strong>. On the surface<br />

everything seems to evolve as desired. But in Europe, the problems rooted in the<br />

history <strong>of</strong> <strong>wine</strong>making are much more serious than it looks at first sight: In<br />

Germany, growth rates <strong>of</strong> <strong>wine</strong> consumption are very promising, but a closer look<br />

at the statistics shows that only the importers benefited from this. A look at past<br />

developments will help to underst<strong>and</strong> the current market situation.<br />

3<br />

Lynam, R. (2001), The Riesling renaissance, Hong Kong Business, p.98.<br />

4<br />

Wolk<strong>of</strong>f, I. (2006), Following hard times, German Rieslings rise again, Medical Post,<br />

Vol.42, Iss.20, p.39.<br />

- 8 -


German <strong>wine</strong>s, Riesling for example, still have reputation <strong>of</strong> excellence, but<br />

the last fifty <strong>years</strong> put a “variety <strong>of</strong> demons” 5 on them. In the first two decades after<br />

World War II, Germans were drinking German <strong>wine</strong>s, except for a small market<br />

segment at the higher end <strong>of</strong> the price scale which was occupied by famous<br />

French red <strong>wine</strong>s. The giant overseas <strong>wine</strong> <strong>estate</strong>s were yet not founded or at<br />

least not yet recognized. Transportation costs were high, creating a natural barrier<br />

to market entry at least for Non-European producers. But over the <strong>years</strong>, the<br />

situation changed. Wine consumption increased, <strong>and</strong> foreign <strong>wine</strong> got more <strong>and</strong><br />

more fashionable, at first Italian <strong>wine</strong>s, then <strong>wine</strong>s from Spain <strong>and</strong> other European<br />

origins. During this time, the so-called New World <strong>wine</strong> producers (e.g. Australia,<br />

Chile, New Zeal<strong>and</strong>, South Africa, <strong>and</strong> the United States) achieved sustainable<br />

progress on the learning curve. Decreasing transportation <strong>and</strong> production cost<br />

combined with an increase in quality made it possible to enter <strong>and</strong> finally to flood<br />

the European market. The market entry coincided with fierce price competition<br />

among German discounters <strong>and</strong> super market chains, such as ALDI, LIDL, Metro<br />

Group, Tengelmann Group, <strong>and</strong> alike.<br />

Competition has become so fierce over the past <strong>years</strong> that even WAL-<br />

MART, the world’s largest retailer, was just swept away from the German market.<br />

To succeed, discounters search for cheap supply in a good <strong>and</strong> stable quality.<br />

Therefore the ideal typical <strong>wine</strong> <strong>of</strong>fers a stable, medium quality <strong>and</strong> at the same<br />

time, needs to be produced in a high quantity making it possible to <strong>of</strong>fer exactly<br />

the same product to millions <strong>of</strong> customers at several hundred discounter outlets.<br />

New World <strong>wine</strong> producers match these criteria. Moreover, they fit the needs <strong>of</strong><br />

marketing because origins like Australia, California, Chile, New Zeal<strong>and</strong>, <strong>and</strong><br />

South Africa sound exotic, cosmopolitan, <strong>and</strong> became as fashionable as Italy,<br />

France or Spain.<br />

For a long time, the European producers <strong>and</strong> particularly the French,<br />

Spanish <strong>and</strong> German vintners referred to their <strong>tradition</strong> <strong>and</strong> proscribed the<br />

overseas producers <strong>and</strong> their products. Consequently, the Old World <strong>wine</strong>makers<br />

were shocked when they finally realised the changing dem<strong>and</strong> <strong>of</strong> retailers <strong>and</strong><br />

<strong>wine</strong> consumers as well as the increasing quality <strong>of</strong> their competitors´ products<br />

<strong>and</strong> the rapid decrease in market shares. 6 New methods <strong>of</strong> <strong>wine</strong>growing, new<br />

production systems <strong>and</strong> technical innovations resulted in competitive advantages<br />

<strong>of</strong> the New World vintners. They were able to produce more comparable <strong>wine</strong> on<br />

decreasing costs <strong>and</strong> to flood Europe with it. The new competitors penetrated<br />

Europe <strong>and</strong> the <strong>wine</strong> world with mass production, innovative methods <strong>and</strong> <strong>wine</strong> <strong>of</strong><br />

all kinds. The response <strong>of</strong> European vintners was tw<strong>of</strong>old: there was a call for<br />

state intervention <strong>and</strong> protection on the one h<strong>and</strong>, <strong>and</strong> the attempt to compete in<br />

mass production on the other h<strong>and</strong>. Soon numerous regulations prescribed for<br />

instance grape varieties, controlled cultivated l<strong>and</strong>, <strong>and</strong> sugar content. Price<br />

5 Wolfk<strong>of</strong>f, I. ibidem.<br />

6 See for more detail e.g. Bartlett, Christopher A. (2003): Global Wine Wars: New World<br />

Challenges Old (A), Harvard Business School Publishing, Boston, MA.<br />

- 9 -


guarantees were given by the EU <strong>and</strong> national agricultural subsidies in France <strong>and</strong><br />

Spain were meant support vintners by converting the overproduction <strong>of</strong> low quality<br />

<strong>wine</strong>s into cash. Prices were stabilized by state intervention; <strong>wine</strong> that could not be<br />

sold on the market was simply purchased by the EU or national state authorities.<br />

The attempts to respond to the entrance <strong>of</strong> the New World <strong>wine</strong> producers<br />

resulted in a disaster for the German <strong>wine</strong>makers. Ignoring differences in outer<br />

conditions, especially the Germans tried to copy the successful strategy from<br />

overseas producers <strong>and</strong> to respond with mass production, especially <strong>of</strong> white<br />

<strong>wine</strong>. The production was increased at the expense <strong>of</strong> quality. One major obstacle<br />

was the fact that the New World producers were able to increase cultivable l<strong>and</strong> by<br />

buying additional unimproved l<strong>and</strong> very cheap, whereas in Europe that strategy<br />

was just impossible. The German <strong>wine</strong> producers faced geographical <strong>and</strong><br />

regulatory limits which prevented them from increasing their cultivable l<strong>and</strong>. All<br />

viniculture areas were allocated <strong>and</strong> moreover atomised (see Exhibit 2).<br />

Therefore, increasing the production meant increasing the output <strong>of</strong> a given<br />

vineyard by emptying more liquid from each single grapevine <strong>and</strong> grape. This in<br />

turn lowered the quality significantly. Decreasing quality resulted in decreasing<br />

reputation. Consequently, the more quantity was achieved, the more reputation for<br />

quality was squeezed out. In addition, productivity increased slowly in comparison<br />

with overseas <strong>wine</strong> industry because the l<strong>and</strong>scape <strong>of</strong> many German vineyards<br />

does not allow the use <strong>of</strong> heavy machinery <strong>and</strong> robots. Vineyards are typically<br />

located on very steep hillsides alongside river valleys like Rhine, Moselle, <strong>and</strong><br />

Main. Another setback for German vintners was suffered by changes in<br />

international consumer dem<strong>and</strong> in the 1990s, when there was a dramatic shift in<br />

consumption from light white <strong>wine</strong>s towards red <strong>wine</strong>. Unfortunately, in the 1990 s ,<br />

the climate in Germany did not conduce to red <strong>wine</strong> production very well. The<br />

more unstable climate was another obstacle which – combined with strict<br />

regulations in <strong>wine</strong> making – caused inconstant qualities <strong>and</strong> quantities, including<br />

the risk <strong>of</strong> crop failure. The conclusion after one generation <strong>of</strong> investment in mass<br />

production is that due to the small size <strong>of</strong> many <strong>estate</strong>s, limited acreage <strong>and</strong> steep<br />

hillsides <strong>of</strong> many vineyards, domestic production cannot ever be expected to cover<br />

domestic dem<strong>and</strong>. For importers, this gap makes it much easier to enter the<br />

German market.<br />

German import <strong>and</strong> export in a changing world <strong>wine</strong> market<br />

Germany is the largest import market for <strong>wine</strong> in the world. The German<br />

<strong>wine</strong> market has a heavy import surplus. The dem<strong>and</strong> for white <strong>and</strong> red <strong>wine</strong> is still<br />

unbowed with an even increasing trend. Unfortunately – from a point <strong>of</strong> view <strong>of</strong><br />

German producers – this increasing dem<strong>and</strong> is mostly satisfied by imports from all<br />

around the world. There are various reasons for this development. The <strong>wine</strong><br />

drinking habits have changed in the last decades. In many parts <strong>of</strong> the society,<br />

drinking <strong>wine</strong> is subject to fashion <strong>and</strong> lifestyle. This is not only true for the upper<br />

- 10 -


classes, but also for students, skilled labour, middle classes <strong>and</strong> pensioners.<br />

These changing habits in the consumption <strong>and</strong> perception <strong>of</strong> <strong>wine</strong> were first<br />

surveyed in the world’s largest non-producing <strong>wine</strong> market: Engl<strong>and</strong>. Marketing<br />

departments (an organizational element that for a long time was frowned upon or<br />

at least unknown to the <strong>tradition</strong>al German <strong>and</strong> European “<strong>wine</strong> artisans”) very<br />

early identified Great Britain as an ideal target market. This market did not know<br />

any domestic supply, <strong>and</strong> at the same time <strong>of</strong>fered a continuously growing<br />

dem<strong>and</strong>. New World producers in particular managed to satisfy this dem<strong>and</strong>,<br />

winning the so called “Battle <strong>of</strong> Britain” 7 in <strong>wine</strong> industry. Considering the changing<br />

habits in <strong>wine</strong> consumption, Britain is regarded the leading market in consumer<br />

behaviour. Success on the English market therefore is regarded as an indicator for<br />

international competitiveness: “If you make it there, you’ll make it everywhere”, as<br />

<strong>wine</strong> marketing managers say.<br />

Today, buying <strong>and</strong> drinking <strong>wine</strong> is associated with a specific lifestyle <strong>and</strong><br />

customers are willing to pay higher prices for higher value, a matter <strong>of</strong> fact that<br />

German vintners apparently have recognized. Since advertisement presents<br />

drinking <strong>wine</strong> as the common upper class life style, copying this style makes<br />

members <strong>of</strong> the middle classes feel part <strong>of</strong> the upper class. This opens new <strong>and</strong><br />

growing market segments around the World. The largest market for German <strong>wine</strong><br />

is located in the United States. It can be seen in Exhibit 4 that the German <strong>wine</strong><br />

export is still increasing. Since the late 1990s the dem<strong>and</strong> for German <strong>wine</strong> is<br />

raising consistently. It coincident with the time when the first <strong>of</strong> the new generation<br />

<strong>of</strong> young German vintners successfully started to rediscover their abilities to<br />

produce first class white <strong>wine</strong>s, especially famous Riesling. Accordingly, the<br />

German export quotes document an increase <strong>of</strong> <strong>wine</strong> sales, particularly outside<br />

the European market (Exhibit 3). The most important export markets for German<br />

<strong>wine</strong>, especially white <strong>wine</strong>, are the United States, Japan, Canada <strong>and</strong> Russia,<br />

whereas in Europe the largest markets for German <strong>wine</strong>s are Great Britain, the<br />

Netherl<strong>and</strong>s, Sweden, Norway, France <strong>and</strong> Belgium. Exhibit 4 underlines the<br />

changing export trend among German <strong>wine</strong> <strong>estate</strong>s which seem to withdraw from<br />

highly competitive markets like Great Britain <strong>and</strong> France. They focus more on<br />

newly growing markets like the United States, the Sc<strong>and</strong>inavian countries <strong>and</strong><br />

especially Russia (+172.6). The activities in Asia (e.g. India <strong>and</strong> China) seem to be<br />

careful at the moment but should not be underestimated.<br />

As mentioned before, the governments <strong>of</strong> the Old World producers tried to<br />

protect their markets with entry barriers <strong>and</strong> subsidies. For many <strong>years</strong>, market<br />

response <strong>of</strong> Old World <strong>wine</strong> producers, especially in France, did not focus on<br />

market forces, but on the call for state protection <strong>and</strong> intervention. Bilateral treaties<br />

aimed to control import activities <strong>of</strong> New World producers by increasing the export.<br />

By the year 2002, European Union (EU) Agriculture Commissioner Franz Fischler<br />

<strong>and</strong> EU <strong>of</strong>ficials found that protection guaranteed policy support from the <strong>wine</strong><br />

producers’ interest groups only in the short run. But in the long run, protectionism<br />

7 Bartlett, Christopher A. (2003), ibid, p. 8.<br />

- 11 -


esulted in an ongoing increase <strong>of</strong> the rent seeking phenomena. Additionally,<br />

intervention harmed consumer interests, since it resulted in less variety <strong>of</strong> choice<br />

<strong>and</strong> higher prices. For <strong>of</strong>ficials, explaining benefits <strong>of</strong> EU intervention was getting<br />

harder each year. Furthermore, EU intervention once was meant to protect<br />

producers in order to give them time for change <strong>and</strong> improvement to regain<br />

competitiveness. Instead, uncompetitive structures were preserved whereas New<br />

World producers continued improvements in productiveness <strong>and</strong> size.<br />

Consequently,<br />

the 2006 bilateral trade<br />

agreement between the<br />

(EU) <strong>and</strong> the United<br />

States marks a turning<br />

point on the<br />

liberalization <strong>of</strong> the<br />

global <strong>wine</strong> market. The<br />

important aim <strong>of</strong> the<br />

latest conglomerates <strong>of</strong><br />

treaties is the mutual<br />

acceptation <strong>of</strong> <strong>wine</strong><br />

growing methods <strong>and</strong><br />

the protection <strong>of</strong> so<br />

called semi-generic<br />

names, e.g. Burgunder,<br />

Port or Champagne<br />

which follow liberal<br />

thoughts. The<br />

agreements’ goal to Development <strong>of</strong> rules in international <strong>wine</strong> trade<br />

open the market into a<br />

global free one is in contrast to the Old World’s attempts to shield themselves from<br />

the pressure <strong>of</strong> the New World <strong>wine</strong>makers. However, globalisation, lower<br />

transportation costs <strong>and</strong> a growing desire for overseas products as well as<br />

changing dem<strong>and</strong> <strong>and</strong> fashion trends resulted in an increasing pressure to<br />

liberalise the world market for <strong>wine</strong>.<br />

But the market is far from being a really liberal market. The EU is still<br />

paying huge amounts <strong>of</strong> state subsidies to intervene <strong>and</strong> support domestic<br />

producers. Old fashion thinking relies on the faith that state subsidies <strong>and</strong> import<br />

quotas can control increasing dem<strong>and</strong> in foreign <strong>wine</strong>. Protection resulted in<br />

inflexibility. In contrast, a new generation <strong>of</strong> German <strong>wine</strong> makers are willing to<br />

face the challenge by focusing on high quality combined with <strong>tradition</strong>. They have<br />

accepted that perpetual execration <strong>of</strong> new developments <strong>and</strong> techniques does not<br />

help to survive in global competition. The process <strong>of</strong> innovation <strong>and</strong> competition<br />

cannot be stopped. Solutions to competitive challenges are to be found by a more<br />

entrepreneurial behaviour. After decades <strong>of</strong> drastic governmental intervention <strong>and</strong><br />

the instructive past, young German vintners decided that the only chance to<br />

survive under constraints <strong>of</strong> limited resources would be to change their focus from<br />

- 12 -


mass markets towards the satisfaction <strong>of</strong> high quality <strong>wine</strong> dem<strong>and</strong>. On the other<br />

h<strong>and</strong>, the German <strong>wine</strong> was by far not the only one to improve. All around the<br />

globe, due to different methods, the overall quality <strong>of</strong> <strong>wine</strong> significantly improved<br />

over the last fifty <strong>years</strong>. “There is no doubt about the fact that the overall quality <strong>of</strong><br />

<strong>wine</strong> today is better than ever before”, attested Konrad <strong>Fitz</strong>. The competitiveness<br />

<strong>of</strong> high quality <strong>wine</strong> coming from the New World producers is tough.<br />

Johann <strong>Fitz</strong> <strong>and</strong> the new entrepreneurial spirit in German Wine<br />

Industry<br />

In this situation, while many other vineyards – trapped by inflexibility<br />

convention, attempts at preservation, <strong>and</strong> investments in mass production – face<br />

bankruptcy (accordingly a concentration process within the German market<br />

(Exhibit 2) can be seen in the last <strong>years</strong>), a young generation <strong>of</strong> vintners is trying<br />

to combine <strong>tradition</strong>al<br />

<strong>wine</strong>making <strong>and</strong><br />

innovative methods to<br />

strengthen <strong>and</strong> regain<br />

their position in the<br />

global <strong>wine</strong> industry.<br />

They developed a new<br />

image <strong>of</strong> German <strong>wine</strong><br />

based on its <strong>tradition</strong>al<br />

heritage. Today’s<br />

vintners regain strengths<br />

<strong>and</strong> the trends show that<br />

German premium white Wine testing (Picture: <strong>Fitz</strong> – <strong>Ritter</strong>)<br />

<strong>wine</strong> is celebrating a<br />

comeback <strong>and</strong> new German red <strong>wine</strong> a start-up – the latter due to increased<br />

knowledge, less regulations in planting varieties <strong>of</strong> grapes, <strong>and</strong> climatically<br />

changes. Increasing export ratios show a growing dem<strong>and</strong> for German high quality<br />

<strong>wine</strong>, especially but not exclusively in countries outside <strong>of</strong> Europe. The U.S.<br />

market is only one example that the dem<strong>and</strong> for German white <strong>wine</strong>, e.g. high<br />

quality Riesling, has gone up in the last couple <strong>of</strong> <strong>years</strong>. But overseas <strong>wine</strong><br />

producers already jump on the b<strong>and</strong>wagon starting or increasing their own<br />

Riesling production. Due to the industry’s time to market ratio (vine growing),<br />

outcomes <strong>of</strong> this process will be noticed with a lag <strong>of</strong> time lasting three or four<br />

<strong>years</strong>, but sure will come.<br />

Johann <strong>Fitz</strong> is one <strong>of</strong> these young German vintners. Even so <strong>Fitz</strong>-<strong>Ritter</strong><br />

never was involved in mass production but always dedicated to producing top<br />

quality <strong>wine</strong>s, there are a lot <strong>of</strong> things to do. Konrad was always open for<br />

improving the methods <strong>of</strong> production in the vineyards <strong>and</strong> cellars <strong>and</strong> Johann<br />

continues on this path by oenological innovations most rigorously <strong>and</strong><br />

conscientiously <strong>and</strong> without compromise. But his entrepreneurial spirit does not<br />

- 13 -


wear itself out in innovations in oenology <strong>and</strong> production methods. In addition to<br />

the online shop <strong>and</strong> the new product <strong>Fitz</strong>Secco passion fruit, one <strong>of</strong> his first<br />

projects as successor <strong>of</strong> Konrad <strong>Fitz</strong> is the refurbishment <strong>of</strong> the “historical cross<br />

vault cow barn” (which has not seen cows for decades, but still was there somehow).<br />

It will be converted into a ball <strong>and</strong> dining room with winter garden, where<br />

dignified events can take place. Johann’s idea <strong>of</strong> a modern <strong>wine</strong> <strong>estate</strong> is as<br />

simple as his mission statement: Deliver high quality <strong>wine</strong> in combination with<br />

features to retain customers. Like the new room, where wedding parties can take<br />

place. “If you celebrate your wedding here, you will receive a lifetime discount <strong>and</strong><br />

a tailored label for your special day. This is the perfect way to win over customers<br />

for our vineyard.” The tricky question for vintners in such a highly competitive<br />

market is how to retain customers. Johann sees the answer to that question in the<br />

combination <strong>of</strong> events at the <strong>wine</strong>ry, but this is not new for <strong>Fitz</strong>-<strong>Ritter</strong>. As<br />

mentioned above it was decades ago that the <strong>wine</strong>making family started to host<br />

charity events <strong>and</strong> classical concerts at the <strong>tradition</strong>al residence in the centre <strong>of</strong><br />

Bad Durkheim. “But not for making money, for charity”, says Alice <strong>and</strong>, “because<br />

we feel responsible for the region <strong>and</strong> it is part <strong>of</strong> our commitment <strong>and</strong> honour to<br />

support people”. Nevertheless, this strategy resulted in some increase <strong>of</strong> customer<br />

loyalty, but now the effect diminishes <strong>and</strong> needs an innovative replacement.<br />

To Johann, the transformation <strong>of</strong> the historical cross vault cow barn into a<br />

ball room with winter garden is a symbol <strong>of</strong> the new spirit he brought into the<br />

company. Even though he was unsure about taking over the company, he now is<br />

searching for opportunities <strong>and</strong> change. “It required a little convincing, but soon I<br />

knew that I wanted to run the company <strong>and</strong> implement new ideas” emphasizes<br />

Johann. “My parents were leading the vineyard with an entrepreneurial mindset,<br />

<strong>and</strong> I want to continue this track. And continuation means change. As for every<br />

human being, my attention <strong>and</strong> power is limited. I need to concentrate on very few<br />

projects each time. Consequently, I have to develop the <strong>estate</strong> step by step. I<br />

need a priority list, showing which projects or opportunities are crucial for success<br />

<strong>and</strong> then concentrate investments on first things first.” This is why he is still unsure<br />

about the expensive export, which pays <strong>of</strong>f exiguously.<br />

“The new project has potential to compensate for the declining export<br />

quotas” says Johann. “Export is an affair <strong>of</strong> my mother’s heart. She put so much<br />

effort in it, but the weak dollar is wearing the pr<strong>of</strong>its down.” A small company like<br />

<strong>Fitz</strong>-<strong>Ritter</strong> has to pass through 100 % <strong>of</strong> all currency changes. “Our Incoterms<br />

usually refer to CIF (when carried on ships) <strong>and</strong> CIP (in case <strong>of</strong> airfreight). In the<br />

international <strong>wine</strong> business, it is commercial custom that prices are negotiated in<br />

foreign currencies on the day <strong>of</strong> order. Payment is due after delivery. Hence we<br />

carry the risk <strong>of</strong> exchange rates, <strong>and</strong> I can tell you, we have not been lucky with<br />

the Euro to US-Dollar ratios during the last <strong>years</strong>. Just to increase the price in US-<br />

Dollar is not the answer, because we soon would bust market prices <strong>and</strong> our <strong>wine</strong><br />

would become unsellable.”<br />

But Johann is optimistic “I will find a solution <strong>and</strong> make a decision, one way<br />

or the other.” He is someone who likes to tackle a problem. “I am a person, who<br />

likes to put my h<strong>and</strong> on it” he says during the interview. Then he tells a story from<br />

his <strong>years</strong> <strong>of</strong> study at the University <strong>of</strong> California at Berkeley: “During the summer, I<br />

- 14 -


took part in a management program <strong>and</strong> there was a competition where students<br />

had to run a real small company. I was the manager <strong>of</strong> a painting company. It was<br />

exciting. I did all the planning <strong>and</strong> administrative processes by myself <strong>and</strong> I even<br />

employed some people for operational work. I did very well <strong>and</strong> finally won the<br />

competition. It was a great experience. But then after winning I was supposed to<br />

explain <strong>and</strong> teach my strategies <strong>and</strong> ideas to other students, but there I failed<br />

badly”, he says with a smile on his face. “I am a person who just does things, <strong>and</strong><br />

not one to talk about it. I am not a coach or a teacher.”<br />

The refurbishment <strong>of</strong> the “historical cross vault cow barn,<br />

picture taken from www.fitz-ritter.de<br />

- 15 -<br />

First the idea crossed<br />

his mind that it could<br />

be a promising<br />

opportunity to bind<br />

customers by opening<br />

the <strong>estate</strong> building <strong>and</strong><br />

the gardens for the<br />

most special events in<br />

his customers’ lives.<br />

Then Johann had to<br />

care for the<br />

investments <strong>and</strong><br />

search for capital. “We<br />

have returns on<br />

investment from <strong>wine</strong><br />

production, but the<br />

surplus reserve cannot<br />

cover the entire<br />

project. It can only contribute a little equity to the amount <strong>of</strong> cash needed. So I<br />

faced the task to finance the project. In a first step I limited the need for capital by<br />

a clear focus on our core competence. The project is intended to foster our sales<br />

<strong>of</strong> <strong>wine</strong>, during the event <strong>and</strong> for future delivery. It is not designed to run a<br />

restaurant. This would mean the need to employ a chef, cooks, waiters, <strong>and</strong> so on.<br />

Therefore I decided to outsource the catering. Guests are free to choose any<br />

caterer they like, <strong>and</strong> thus all the diverse dem<strong>and</strong>s for cuisine which may occur<br />

can be easily fulfilled. The only product I put restrictions on is <strong>wine</strong> <strong>and</strong><br />

champagne. It has to be purchased from the <strong>Fitz</strong>-<strong>Ritter</strong> Wine Estate or the<br />

“Sektkellerei <strong>Fitz</strong> KG” respectively (i.e. the <strong>of</strong>ficial name <strong>of</strong> the sparkling <strong>wine</strong><br />

incorporation). Apart from that, the outsourcing <strong>of</strong> catering redounds to our<br />

advantage by the fact that for the most part calculation is detached from variable<br />

costs. Consequently, the need for capital is equated with the costs <strong>of</strong><br />

transformation <strong>of</strong> the site. The break even point will be reached almost with the<br />

first bottle sold after the interests on the invested capital are paid.”


Table 1 shows the investment costs <strong>and</strong> the source <strong>of</strong> funds. 8 In the<br />

financial plan, the “KfW-Mittelst<strong>and</strong>sbank” plays a decisive role. This public<br />

financial institution once was created to help to recover from Second World War<br />

<strong>and</strong> to distribute aid from George C. Marshall’s “European Recovery Program<br />

(ERP)”. Most European countries burnt the money from the program in<br />

subventions while the German government chose a different model: They founded<br />

the KfW Bank as a fund holder. The KfW did not spend the money on subventions,<br />

but invested it by <strong>of</strong>fering loans to small <strong>and</strong> medium sized innovative enterprises.<br />

Hence, the aid, once given by the US, still accumulates by amortizations,<br />

moderate interest rates <strong>and</strong> the wisdom <strong>of</strong> the creators <strong>of</strong> the so called “German<br />

Wirtschaftswunder” (the economic miracle <strong>of</strong> the 1950s); it is still beneficial to<br />

German economy. The market for informal equity is not well developed. For this<br />

reason, the KfW-Mittelst<strong>and</strong>sbank <strong>of</strong>fers not only investment loans but also<br />

mezzanine capital. On condition that the entrepreneur will get involved with 15<br />

percent equity, up to additional 25 percent <strong>of</strong> total investment can be financed by<br />

the mezzanine capital program. The remaining 60 percent <strong>of</strong> investment can be<br />

covered by an investment loan.<br />

Total Investment: 500,000 €<br />

Sources <strong>of</strong> capital:<br />

Equity from surplus reserve: 75,000 €<br />

Mezzanine Capital from “KfW-Mittelst<strong>and</strong>sbank”<br />

(so called Capital for Entrepreneurship Program): 125,000 €<br />

Investment loan from “KfW-Mittelst<strong>and</strong>sbank”<br />

(so called Entrepreneurship Loan): 300,000 €<br />

Interest rates <strong>and</strong> amortizations (year 1 starts on January 1 st 2008)<br />

Mezzanine Capital<br />

Year 1 2 3 4 year 5 & 6 from year 7-<br />

15<br />

Interest %** 0.0 3.0 4.0 5.0 6.50 6.50<br />

Amortization*<br />

Investment Loan<br />

0.0 0.0 0.0 0.0 0.0 13.888.89 €<br />

p.a.<br />

Year 1 2 3 from year 3-20<br />

Interest %** max. 4.45 – 7.30 (depending on rating), <strong>Fitz</strong>-<strong>Ritter</strong> is rated A (4,45)<br />

Amortization* 0.0 0.0 0.0 17,674.06 € p.a.<br />

*) if required by the entrepreneurial enterprise amortization can be expedite<br />

**) interest rates are object to change, for actual rates see www.kfwmittelst<strong>and</strong>sbank.de.<br />

Table 1: Entrepreneurial Finance for SME in Germany – an example<br />

8 To protect the company’s interests, all financial data <strong>and</strong> sources <strong>of</strong> funds have been object to<br />

modification. Nevertheless, the data given is realistic <strong>and</strong> the source <strong>of</strong> finance is the most<br />

important for entrepreneurial start-ups <strong>and</strong> business successors in Germany. It was chosen to<br />

give the case a universal validity for entrepreneurial finance in Germany.<br />

- 16 -


The new project looks promising. Although the project has just been<br />

started, so far 15 couples have already booked the room <strong>and</strong> the garden for their<br />

wedding parties at a rent <strong>of</strong> 2,100 Euro a day. In addition to the rent, Johann plans<br />

to sell around 100 bottles per event at consumer prices (see EXIBIT 1). At least 40<br />

to 45 events per year could be scheduled at the beginning, most <strong>of</strong> them during<br />

the main season. Although Johann will accept a 600 Euro abatement <strong>of</strong> rent<br />

during low season (15 th <strong>of</strong> October – 15 th <strong>of</strong> April), he is confident that the project<br />

will result in huge returns on investment. “Apart from the cash which we put into<br />

the project, we use our Estate’s Garden <strong>and</strong> the Cross Vault next to it, both<br />

representing assets that have lain idle for many <strong>years</strong> but soon will contribute to<br />

our business.” Market analysts state that the average German couple spends<br />

14,000 Euro on the wedding. And not only couples but also companies, clubs,<br />

associations <strong>and</strong> private persons are looking for special locations to make their<br />

function a very special event. Due to word <strong>of</strong> mouth, internet advertisements, <strong>and</strong><br />

a “google-strategy” 9 , the business plan expects the number to increase to 60 or<br />

even 70 events yearly until the fourth year. Operation will start April 15, 2008.<br />

Confident in his future plans, Johann is talking about his strategy <strong>and</strong> his<br />

mission to become the best <strong>wine</strong> company in the region, maybe not in terms <strong>of</strong><br />

size but in quality. “We work very hard on increasing the quality <strong>of</strong> our <strong>wine</strong>s.”<br />

From the first seeding to the harvest the vintner family <strong>and</strong> their employees are<br />

doing everything within the company. Even filling the <strong>wine</strong> into bottles, labelling,<br />

marketing <strong>and</strong> selling will be done by the small group <strong>of</strong> people at the <strong>Fitz</strong>-<strong>Ritter</strong><br />

<strong>wine</strong>ry. The whole<br />

value chain is still<br />

within a single<br />

company. “Today, this<br />

is special”, says father<br />

Konrad, “we do<br />

everything on our own,<br />

it is dem<strong>and</strong>ing but we<br />

believe that you can<br />

taste it. High quality<br />

<strong>wine</strong> is our passion<br />

<strong>and</strong> we control the<br />

total process.”<br />

The award winning <strong>Fitz</strong>–<strong>Ritter</strong> Garden (Picture: <strong>Fitz</strong>–<strong>Ritter</strong>)<br />

Johann’s next plan is to increase the quality <strong>of</strong> <strong>wine</strong> by investments into<br />

human resources <strong>and</strong> know-how. “You can always increase the quality <strong>of</strong> <strong>wine</strong>.<br />

We have achieved a lot but still have some space left to climb up the ladder to the<br />

9 Searching for a wedding room at www.google.de from a place located within in a circle<br />

<strong>of</strong> 100 miles around Bad Durkheim, one would find the “historical cross vault cow stall”<br />

among the first hits. The city <strong>of</strong> Frankfurt, financial capital <strong>of</strong> German economy, is<br />

located within this circle.<br />

- 17 -


top German vineyards”, says Johann. The shift in methods <strong>of</strong> achieving quality has<br />

been drastic during the last 15 <strong>years</strong>. Meanwhile, the recognition <strong>of</strong> quality has<br />

increased too. The quality <strong>of</strong> <strong>wine</strong> evolved <strong>and</strong> so did the market: The internet <strong>and</strong><br />

other types <strong>of</strong> easily accessible mass media created more transparency.<br />

Consumers can quickly share their experiences on <strong>wine</strong> with others.<br />

Recommendations <strong>and</strong> ratings are popular. Some <strong>of</strong> the so-called experts have a<br />

lot <strong>of</strong> power; they influence consumer behaviour <strong>and</strong> thus give incentives for<br />

higher quality. Today, markets reward quality more than <strong>years</strong> or decades ago.<br />

For this <strong>and</strong> many other reasons, Johann is monitoring the market for new high<br />

quality acreages. But it is almost impossible to buy more l<strong>and</strong> because <strong>of</strong> the high<br />

prices for cultivated l<strong>and</strong> in Germany. Renting l<strong>and</strong> is expensive too, but if it is<br />

feasible, it is the only realistic way to increase acreage.<br />

“Purchasing good <strong>wine</strong> is another possibility, especially in the cuvee <strong>and</strong><br />

sparkling <strong>wine</strong> production”, the young vintner adds. This strategy is feasible <strong>and</strong><br />

can help to bypass bottlenecks in delivery, e.g. with his latest innovation <strong>Fitz</strong>Secco<br />

passion fruit. “It is a product for young people who like to enjoy good quality <strong>wine</strong><br />

with the flavor <strong>of</strong> passion fruit. It is a stylish product, which is br<strong>and</strong> new <strong>and</strong><br />

already the “in-drink” here in our region. Dem<strong>and</strong> is higher than we thought, so<br />

that for production quality <strong>wine</strong> has to be bought in addition to our volume. With<br />

this new flavored sparkling <strong>wine</strong>, <strong>Fitz</strong>-<strong>Ritter</strong> is targeting young people, especially<br />

young women. It has a great potential to become the next hot-seller <strong>of</strong> our<br />

vineyard.” Furthermore, the passion fruit secco will soon be available in smaller<br />

“Piccolo bottles” (0.2 litres) together with the latest trend in bottle caps, the so<br />

called “twist <strong>and</strong> plop” cap. Due to its low alcohol <strong>and</strong> fruity, refreshing taste, it is a<br />

good alternative to the so called “alcopops” sold at pubs <strong>and</strong> clubs, which face<br />

increasing criticism in public debate. “Changing our product portfolio, I can imagine<br />

to dedicate our entire own acreage to production <strong>of</strong> premium <strong>wine</strong> <strong>of</strong> highest<br />

quality <strong>and</strong> to round <strong>of</strong>f the portfolio with quality <strong>wine</strong> bought from other vintners.<br />

The additional <strong>wine</strong> is to be placed in the medium price range <strong>and</strong> in the<br />

production <strong>of</strong> Cuvees for Champagnes, sparkling <strong>wine</strong>s <strong>and</strong> <strong>Fitz</strong>Secco.”<br />

This development is the logical continuation <strong>of</strong> Johann’s impact on the<br />

reinvention <strong>of</strong> the <strong>tradition</strong>al <strong>Fitz</strong>-<strong>Ritter</strong> vineyard. Soon after he took over the lead<br />

<strong>of</strong> the company he reorganized the <strong>Fitz</strong>-<strong>Ritter</strong>’s price list conceptually <strong>and</strong> he also<br />

gave it a new style, emphasizing the black knight company logo <strong>and</strong> the<br />

membership <strong>of</strong> the Association <strong>of</strong> German Prädikat Wine Estates. Johann´s<br />

influence can also be seen at the company website, which now has a virtual tour<br />

<strong>and</strong> many other features around the vineyard, highlighting the new project in the<br />

“historical cross vault cow barn” <strong>and</strong> the beautiful garden which won the<br />

competition “Most beautiful garden along the German Wine Street” some <strong>years</strong><br />

ago. The garden contains an oak tree which is more than 350 <strong>years</strong> old, a lot <strong>of</strong><br />

roses, <strong>and</strong> the largest Gingko tree in Germany, a plant described in the famous<br />

poetry <strong>of</strong> Johann Wolfgang Goethe.<br />

- 18 -


The Association <strong>of</strong> German Prädikat Wine Estates<br />

The Association <strong>of</strong> German Prädikat Wine Estates<br />

(VDP) is “dedicated to making <strong>wine</strong>s <strong>of</strong> the highest<br />

quality…Wines which reflect the distinctive character <strong>of</strong><br />

their German origin <strong>and</strong> grape variety. 10 ” With its 200<br />

members, the association embraces only 3% <strong>of</strong> the<br />

entire German viticulture area. Due to the common VDP<br />

logo, all VDP <strong>wine</strong>s can be identified very easily among<br />

their competitors. Strong labelling regulations by<br />

government tend to confuse customers who do not<br />

know too much about <strong>wine</strong>. Especially in Germany <strong>and</strong><br />

Picture: www.vdp.de<br />

Italy regulations are misleading <strong>and</strong> differ from county to<br />

county. The VDP attempts to liberalize regulations <strong>and</strong> to establish more common<br />

labelling rules. It emphasizes the grape, the quality, <strong>and</strong> – very important for<br />

German <strong>wine</strong> – the region <strong>and</strong> exact name <strong>of</strong> the vineyard where the <strong>wine</strong> comes<br />

from.<br />

VDP membership is selective <strong>and</strong> it is a privilege to become a member,<br />

because a <strong>wine</strong> yard can not apply for membership. The Association selects its<br />

members, <strong>and</strong> not vice versa. To be elected, a company has to stick with a strict<br />

catalogue with numerous characteristics. One important requirement for<br />

membership in the VDP is that at least 70% <strong>of</strong> the <strong>estate</strong>’s acreage must be<br />

planted with <strong>tradition</strong>al varieties. This is one reason why among VDP members the<br />

percentage <strong>of</strong> Riesling is significantly higher than the regional average. The<br />

association <strong>and</strong> its members commit themselves to <strong>tradition</strong>al methods <strong>of</strong><br />

<strong>wine</strong>making to produce consistently superior <strong>wine</strong>s. The main objective <strong>of</strong> the<br />

association is to combine the best German <strong>wine</strong> <strong>estate</strong>s <strong>and</strong> the best German<br />

<strong>wine</strong>s. To strengthen its position in today’s global <strong>wine</strong> world, <strong>wine</strong> production is<br />

based on three principles:<br />

1) Vine treatment in the vine yard is without technical intervention in natural<br />

processes.<br />

2) The use <strong>of</strong> oenological innovations is fostered whenever they increase<br />

quality, are in line with natural process, <strong>and</strong> are carried out carefully in<br />

good craftsmanship.<br />

3) An artisan treatment <strong>of</strong> grapes <strong>and</strong> product is obligate from harvest to<br />

gentle press, to aging in a <strong>tradition</strong>al <strong>wine</strong> cellar, to the final product in an<br />

attractive bottle.<br />

Following these directives causes immense labour costs. On the other<br />

h<strong>and</strong>, to be rewarded with membership <strong>and</strong> to show <strong>of</strong>f the VDP logo on bottles is<br />

an opportunity. There are signalling effects along with the VDP logo since the<br />

organization is known for its attempts to distinguish even higher quality premium<br />

<strong>wine</strong> from other quality <strong>wine</strong>s available. It <strong>of</strong>fers transparency to consumers who<br />

are lost in a market with confusing rules <strong>and</strong> regulations. “The association will<br />

10 Association <strong>of</strong> German Prädikat Wine Estates (VDP), webpage: http://www.vdp.de<br />

- 19 -


establish a system <strong>of</strong> <strong>estate</strong> monitoring in addition to the national German <strong>wine</strong><br />

quality control system, to ensure <strong>and</strong> guarantee adherence to the VDP’s high<br />

st<strong>and</strong>ards for high-quality, naturally-produced <strong>wine</strong>s.” This common goal has not<br />

changed since the first formation <strong>of</strong> regional quality circles in the end <strong>of</strong> the 19 th<br />

century. In 1910, the regional groups united into one association, to protect the<br />

attribute “natural” which became synonymous with high quality. Due to the<br />

prohibition <strong>of</strong> the term “natural” with the promulgation <strong>of</strong> the German <strong>wine</strong> law <strong>of</strong><br />

1971 the association adopted its present name, replacing the designation “natural”<br />

with “prädikat” (i.e. selected or entitled). <strong>Fitz</strong>-<strong>Ritter</strong> was not invited for membership<br />

but belonged to the founding members back in 1909/10 which documents the<br />

company’s <strong>tradition</strong> in the pursuit <strong>of</strong> quality.<br />

Today’s aim is to adopt new production<br />

<strong>and</strong> marketing policies. Its initiatives include<br />

“stringent yield restrictions, institution <strong>of</strong><br />

ecological <strong>wine</strong>growing techniques, <strong>and</strong> the<br />

usage <strong>of</strong> the new VDP capsule as a<br />

distinguishing mark for <strong>wine</strong>s from the <strong>estate</strong>s<br />

<strong>of</strong> the association.” The mission is to extend the<br />

international reputation <strong>of</strong> German <strong>wine</strong><br />

combined with the duty to protect the regional<br />

identity because many <strong>wine</strong> <strong>estate</strong>s have been<br />

in the same family for centuries. For many<br />

<strong>estate</strong>s, small in size but large in quality, it is<br />

the only chance <strong>of</strong> getting international<br />

recognition. Due to the lack <strong>of</strong> monetary<br />

capacities a large number <strong>of</strong> German <strong>wine</strong><br />

<strong>estate</strong>s cannot afford large marketing budgets<br />

<strong>and</strong> therefore are stuck in regional identification<br />

without a chance to extend their reputation.<br />

High bargain power <strong>of</strong> large national<br />

discounters put pressure on prices <strong>and</strong><br />

production volumes. Hence, some <strong>tradition</strong>al<br />

<strong>wine</strong> <strong>estate</strong>s capitulated in the past. For many<br />

<strong>wine</strong> <strong>estate</strong>s only two scenarios were thinkable:<br />

Either increasing the production volume to<br />

produce more <strong>wine</strong> on the same acreage,<br />

which in turn lowers the quality, or decreasing<br />

the production volume to improve the quality <strong>of</strong><br />

the <strong>wine</strong> which again means an increase in<br />

Picture: <strong>Fitz</strong> – <strong>Ritter</strong><br />

costs <strong>and</strong> makes products unattractive for discounters. Members <strong>of</strong> the<br />

association <strong>of</strong> German Prädikat Wine Estates follow the latter strategy. Equipped<br />

with the best areas <strong>of</strong> vine cultivated l<strong>and</strong> <strong>and</strong> committed to the use <strong>of</strong> old h<strong>and</strong><br />

picking techniques during the harvest <strong>and</strong> other special crafts <strong>and</strong> skills in vine<br />

growing <strong>and</strong> <strong>wine</strong> production, the VDP <strong>estate</strong>s feel constrained to the highest<br />

st<strong>and</strong>ards possible. Although the limitation <strong>of</strong> quantitative production outcome<br />

- 20 -


ears high risks to the vintner, it also <strong>of</strong>fers legitimacy for higher prices <strong>and</strong><br />

marketing power to an extent that an average vintner could never achieve.<br />

The VDP <strong>estate</strong>s have earned worldwide recognition for their excellent<br />

<strong>wine</strong> <strong>and</strong> with setting up its own vineyard classification, the VDP is “performing<br />

pioneering work in Germany”. The dem<strong>and</strong> in premium segments noticed by all<br />

VDP members led to an increase in latest <strong>years</strong> with today’s volume <strong>of</strong> sales by<br />

300 million Euros for the total number <strong>of</strong> members. The average export quota rose<br />

by an additional share <strong>of</strong> 5% up to a total <strong>of</strong> 21% in 2006 (16% in 2005).<br />

Especially novices in export activities could achieve an immense increase rate in<br />

2006. Now up to 65% <strong>of</strong> all VDP members are selling their products<br />

internationally. The average outcome <strong>of</strong> a VDP <strong>wine</strong> <strong>estate</strong> was around 65hl/ha in<br />

2006. Due to h<strong>and</strong> picking 400 hours <strong>of</strong> work in harvesting for one hectare is<br />

average, which leads to a cost comparison by 500 €/ha (harvest by machine)<br />

versus 2,500 €/ha (h<strong>and</strong>picking). Cost in <strong>wine</strong> production is also higher, for<br />

instance in the process <strong>of</strong> pressing the grapes.<br />

The VDP presents opportunities for knowledge transfer about new<br />

techniques <strong>and</strong> the latest innovations. This networking system could be used to<br />

fasten the latest know-how exchange among vintners about e.g. br<strong>and</strong> new<br />

cultivation techniques. In terms <strong>of</strong> marketing activities, the VDP takes part at the<br />

largest exhibitions in the world like the ProWine in Dusseldorf, Germany, or at the<br />

Lincoln Center, New York. In combination with other VDP <strong>estate</strong>s <strong>Fitz</strong>-<strong>Ritter</strong><br />

advertises its best <strong>wine</strong>s at moderate costs. With limited financial resources it is<br />

fairly the only chance to get recognition in the world. Due to mass competition, the<br />

Association also strives for legitimacy <strong>of</strong> the small premium class German <strong>wine</strong><br />

<strong>estate</strong>s. Johann <strong>Fitz</strong>, who represented the <strong>Fitz</strong>-<strong>Ritter</strong> vineyard at the latest<br />

exhibition in New York, emphasizes the importance <strong>of</strong> being present<br />

internationally. It is existential for him to promote his <strong>wine</strong> at exhibitions all around<br />

the world. Ironically, this could be more important for <strong>Fitz</strong>-<strong>Ritter</strong>’s domestic sales<br />

than for their export activities. “Achieving acceptance within the German market is<br />

very hard. International reputation can boost your sales. It is a signal. It gives<br />

recognition <strong>and</strong> contributes to <strong>Fitz</strong>-<strong>Ritter</strong>’s br<strong>and</strong> building”, says the young vintner.<br />

Highlighting the importance <strong>of</strong> the VDP in terms <strong>of</strong> marketing support, the<br />

latest attempts <strong>and</strong> reform developments within the EU increase the significance<br />

<strong>of</strong> the Association, especially for <strong>Fitz</strong>-<strong>Ritter</strong> <strong>and</strong> other small vintners. With less<br />

state protection <strong>and</strong> a more liberal <strong>and</strong> global <strong>wine</strong> market, the pressure for – in<br />

terms <strong>of</strong> global comparison – “small” vintners will raise exponentially.<br />

Perspectives <strong>and</strong> Discussions<br />

The <strong>Fitz</strong>-<strong>Ritter</strong> company is facing an important <strong>and</strong> crucial period <strong>of</strong> time. A<br />

couple <strong>of</strong> decisions have to be made which will depend massively on strategy. The<br />

<strong>wine</strong> industry has changed <strong>and</strong> it keeps changing. First effects have reached the<br />

<strong>wine</strong> <strong>estate</strong> already. In Germany <strong>and</strong> elsewhere in Europe, smaller <strong>wine</strong> <strong>estate</strong>s<br />

already had to capitulate in the face <strong>of</strong> the challenges <strong>of</strong> global <strong>wine</strong> industry. In<br />

- 21 -


Germany the concentration process has just started but has not reached its<br />

inflection point yet. Latest rumours say some <strong>of</strong> the largest German vineyards had<br />

takeovers bids from overseas. The succession process within the <strong>Fitz</strong>-<strong>Ritter</strong><br />

company might not weaken the company although the new young head Johann<br />

<strong>Fitz</strong> starts within a though industry, but he has steeled himself against it: He<br />

enjoyed an excellent education in oenology, economics, <strong>and</strong> <strong>entrepreneurship</strong>. His<br />

father, Konrad <strong>Fitz</strong>, has retired but is still on the <strong>estate</strong> to help with his rich<br />

experience. Alice is willing to promote exports for some more <strong>years</strong>. The company<br />

is in family ownership by 100 percent. Nevertheless, future plans have to be made,<br />

it is just not enough to rest on what has been achieved so far.<br />

The new projects Johann <strong>Fitz</strong> executed so far are all in line with the overall<br />

strategy <strong>of</strong> the company: the making <strong>of</strong> a premium quality <strong>wine</strong> <strong>estate</strong> that<br />

combines <strong>tradition</strong> <strong>and</strong> innovation. Projects have been:<br />

− The introduction <strong>of</strong> new products, i.e. the <strong>Fitz</strong>Secco passion fruit sparkling<br />

<strong>wine</strong>.<br />

− A first reorganisation <strong>of</strong> product portfolio, stressing out those products with the<br />

highest quality <strong>and</strong> prices.<br />

− The reorganization <strong>of</strong> distribution channels on the domestic market including<br />

the establishment <strong>of</strong> an internet online shop.<br />

− The “historical cross vault cow barn” project to increase direct sales right on<br />

the <strong>estate</strong> site. This project also has the potential to increase customer loyalty.<br />

− New labels <strong>and</strong> elegant designs for bottles containing the most expensive<br />

<strong>wine</strong>s.<br />

− Investments in human resources, i.e. hiring <strong>of</strong> a famous first-class oenologist<br />

<strong>and</strong> employing a cellar master <strong>of</strong> excellent craftsmanship.<br />

But still more decisions lie ahead <strong>of</strong> Johann. Since every project<br />

mentioned above bears the natural risk <strong>of</strong> failure it is necessary to have a pair <strong>of</strong><br />

thought-out alternative plans. Additionally, the reorganization <strong>and</strong> redesign <strong>of</strong> <strong>Fitz</strong>-<br />

<strong>Ritter</strong>’s distribution channels depend on customers’ willingness to buy online –<br />

without testing. Increasing investment into exhibitions <strong>and</strong> a more active<br />

advertisement is necessary to attract customers to the vineyard. The event project<br />

can only be seen as a starting point to attract new buyers while turnovers by<br />

<strong>tradition</strong>al salesmen rapidly decrease. The fact <strong>of</strong> the dying breed <strong>of</strong> salesmen is<br />

an opportunity for innovative ways but it is also a threat, <strong>and</strong> it inescapably means<br />

additional marketing costs. The “historical cross vault cow barn” refurbishment<br />

project has the potential to compensate decreasing export pr<strong>of</strong>its. Why not<br />

concentrate on the domestic market <strong>and</strong> leave the cost intensive <strong>and</strong> <strong>of</strong>ten difficult<br />

export to competitors? Even though she has decades <strong>of</strong> experience, Alice admits:<br />

“Export business is a perplexing <strong>and</strong> troublesome job, with markets not easy to<br />

underst<strong>and</strong>.” Domestic dem<strong>and</strong> is sufficient, especially if the “historical cross vault<br />

cow barn project” turns out fine. So why should Johann <strong>Fitz</strong> continue with the<br />

export business? What are the possible rewards <strong>of</strong> international <strong>entrepreneurship</strong><br />

in the case <strong>of</strong> <strong>Fitz</strong>-<strong>Ritter</strong> <strong>wine</strong> <strong>estate</strong>? Should the 25 percent <strong>of</strong> given production<br />

- 22 -


capacity that is used for international business be dedicated to the domestic<br />

market in the nearer future? How about distribution <strong>and</strong> product portfolio? Do<br />

changes in climate <strong>of</strong>fer any new opportunities for differentiation <strong>of</strong> the product<br />

portfolio? Are there growth strategies any <strong>Fitz</strong>-<strong>Ritter</strong> should take advantage <strong>of</strong>? In<br />

which areas <strong>of</strong> the <strong>Fitz</strong>-<strong>Ritter</strong> business can one recognize such opportunities for<br />

growth? Are exhibitions <strong>and</strong> internet appearance enough to survive? How can the<br />

company use its latest innovation, the <strong>Fitz</strong>Secco passion fruit? What could the<br />

marketing plan for <strong>Fitz</strong>Secco passion fruit look like? And how can Johann gain <strong>and</strong><br />

retain more young customers? And where should he to go with the international<br />

business? How to stay abreast <strong>of</strong> change?<br />

These difficult questions are on Johann’s mind when he returns from the<br />

historical cross vault cow barn refurbishment site. The monument protection<br />

<strong>of</strong>ficials felt comfortable with the way how the ancient renaissance character <strong>of</strong> the<br />

building is carefully sustained. After taking leave from the <strong>of</strong>ficials, he enters his<br />

<strong>of</strong>fice. The phone is ringing. It is Alice calling, with excitement in her voice:<br />

“Johann, our premium <strong>wine</strong> is positively reviewed by today’s New York Times <strong>and</strong><br />

to boot, the “Wine Spectator” ranked the “Michelsberg” <strong>and</strong> the “Kanzel Ungestein”<br />

Riesling above 90 points. So to speak, we have just entered the international<br />

champions league at a top rank.”<br />

“What news, <strong>and</strong> the day has just started” Johann says. “Our strategy<br />

seems to turn out fine, <strong>and</strong> tonight, we shall definitively open one <strong>of</strong> the best<br />

bottles <strong>of</strong> champagne from our cellar.” But before this, Johann makes good use <strong>of</strong><br />

the day, considering the rewards <strong>of</strong> the challenging export business from a new<br />

perspective, rethinking his opportunities <strong>and</strong> re-weighting his options.<br />

- 23 -


Exhibit 1<br />

Nr.<br />

Nr.<br />

619<br />

621<br />

624<br />

335<br />

536<br />

533<br />

511<br />

612<br />

218<br />

416<br />

A<br />

B<br />

C<br />

D<br />

Wine<br />

Wine<br />

2005 Durkheimer <strong>Ritter</strong>garten Riesling<br />

2006 Durkheimer Abtsfronh<strong>of</strong> Riesling<br />

2006 Riesling CLASSIC<br />

2003 Ungsteiner Herrenberg Riesling<br />

2005 Michelsberg Durkheim Ries. GG**<br />

2005 Kanzel Ungstein Ries. GG**<br />

2005 Durkheimer Dornfelder red <strong>wine</strong><br />

2006 Pinot Noir<br />

2004 Durkheimer Cabernet Dorsa<br />

2004 Durkheimer Spielberg Chardonay<br />

<strong>Fitz</strong>Secco Blanc<br />

<strong>Fitz</strong>Secco Rosé<br />

<strong>Fitz</strong>Secco Passion Fruit (0.75 litres)<br />

<strong>Fitz</strong>Secco Passion Fruit (0.2 litres)<br />

Product Portfolio 2007*<br />

Price Price €<br />

B B to to B<br />

B<br />

2.80<br />

3.20<br />

3.20<br />

7.70<br />

11.45<br />

12.05<br />

3.30<br />

4.30<br />

9.00<br />

9.95<br />

2.60<br />

2.60<br />

2.85<br />

0.90<br />

Price Price €<br />

E E to to C<br />

C<br />

5.60<br />

6.40<br />

6.40<br />

13.50<br />

19.00<br />

20.00<br />

6.60<br />

7.90<br />

14.90<br />

16.50<br />

5.20<br />

5.20<br />

5.70<br />

1.80<br />

Nr.<br />

Nr.<br />

613<br />

616<br />

425<br />

627<br />

339<br />

938<br />

645<br />

415<br />

314<br />

001<br />

002<br />

003<br />

E4<br />

F3<br />

- 24 -<br />

Wine<br />

Wine<br />

2006 Durkheimer Blanc de Noir<br />

2006 Durkheimer Spielberg Chardonnay<br />

2004 Durkheimer Abtsfronh<strong>of</strong> Gewurztram.<br />

2006 Durkheimer Abtsfronh<strong>of</strong> Gewurztram.<br />

2003 Durkheimer Hochbenn Ries.“Ice <strong>wine</strong>“<br />

1999 Durkheimer Abtsfronh<strong>of</strong> Ries. Selection<br />

2006 Cuvée “Red <strong>Fitz</strong>“<br />

2004 Cuvée “Revoluzzer“<br />

2003 Durkheimer Pinot Noir<br />

<strong>Ritter</strong>gold “dry“ (0.75 litres) sparkling <strong>wine</strong><br />

<strong>Ritter</strong>gold “dry“ (0.2 litres) sparkling <strong>wine</strong><br />

Riesling Extra Brut (0.75 litres) spar. Wine<br />

2006 <strong>Fitz</strong>-<strong>Ritter</strong> Riesling (1l.)<br />

2006 <strong>Fitz</strong>-<strong>Ritter</strong> Red Wine (1l.)<br />

Price Price €<br />

B B to to B<br />

B<br />

*Figures taken from <strong>Fitz</strong>-<strong>Ritter</strong> price list (modified), business to business prices (B to B) modified for class room calculations only.<br />

** GG = “Grosse Gewaechse“ (Great Growth)<br />

E to C: Prices for direct sale from the Estate to private customers.<br />

3.95<br />

5.15<br />

6.20<br />

4.60<br />

62.00<br />

46.00<br />

4.10<br />

8.10<br />

9.90<br />

2.85<br />

0.90<br />

4.50<br />

2.45<br />

1.85<br />

Price Price €<br />

E E to to C<br />

C<br />

7.10<br />

9.30<br />

10.90<br />

8.40<br />

93.00<br />

70.00<br />

7.40<br />

14.20<br />

16.50<br />

5.70<br />

1.85<br />

8.10<br />

4.90<br />

4.70


Exhibit 2<br />

Viniculture companies in Germany 11<br />

company size<br />

from… to…<br />

EGE<br />

Number <strong>of</strong> companies<br />

1999 2003 + / -<br />


Exhibit 3<br />

The global <strong>wine</strong> market<br />

2006<br />

Value Volume<br />

- 26 -<br />

Annual<br />

percentage<br />

change (05/05)<br />

% Share<br />

2006<br />

Rang Countries 1.000 Eur hl Eur/hl Value Vol. Val. Vol.<br />

1 EEC 25 354,661 2,185,513 162 9.7 2.5 63.2 75.2<br />

2 Others 206,573 720,822 287 36.6 40.6 36.8 24.8<br />

3 Great Britain 128,342 825,122 156 1.2 -8.1 22.9 28.4<br />

4 USA 100,350 301,649 333 29 21.2 17.9 10.4<br />

5 Netherl<strong>and</strong>s 69,104 476,526 145 17.7 17 12.3 16.4<br />

6 Norway 25,602 85,529 299 53.1 17.2 4.6 2.9<br />

7 Sweden 23,687 176,100 135 5.8 -2.1 4.2 6.1<br />

8 Russia 22,765 169,132 135 113.9 172.6 4.1 5.8<br />

9 Japan 22,759 62,394 365 1.6 0.9 4.1 2.1<br />

10 France 18,542 104,334 178 -3.9 -4.4 3.3 3.6<br />

11 Canada 15,308 57,211 268 49.4 40.7 2.7 2<br />

12 Swiss 13,804 24,569 640 68,6 22.9 2.5 0.7<br />

13 SUMMARY 561,234 2,906,335 193 18.2 9.9 100 100<br />

Source: VDW (Verb<strong>and</strong> Deutscher Weinexporteure e.V.) www.vdwweinexport.de


Exhibit 4<br />

Value in 1000 € / Volume<br />

in hl<br />

350.000<br />

300.000<br />

250.000<br />

200.000<br />

150.000<br />

100.000<br />

50.000<br />

German exports into the United States<br />

0<br />

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006<br />

Source: Verb<strong>and</strong> Deutscher Weinexporteure e.V. (www.vdweinexport.de)<br />

(after publishing <strong>of</strong> Statistisches Bundesamt der Bundesrepublik Deutschl<strong>and</strong>)<br />

- 27 -<br />

Value in 1000 €<br />

Volume in hl


Exhibit 5<br />

Durkheimer Abtsfronh<strong>of</strong><br />

Durkheimer Fronh<strong>of</strong><br />

Durkheimer Fuchsmantel<br />

Ungsteiner Herrenberg / Kanzel<br />

Durkheimer Hochbenn<br />

Wachenheimer M<strong>and</strong>elgarten<br />

Michelsberg<br />

<strong>Ritter</strong>garten<br />

Durkheimer Spielberg<br />

Others<br />

Growing Growing area<br />

area<br />

<strong>Fitz</strong> – <strong>Ritter</strong> Company - Growing Areas<br />

Acreage<br />

Acreage<br />

3.2 ha (7.9 acre )<br />

0.8 ha (1.98 acre)<br />

0.56 ha (1.38 acre<br />

1.44 ha (3.46 acre)<br />

4 ha (9.88 acre)<br />

2 ha (4.94 acre)<br />

0.7 ha (1.73 acre)<br />

1.86 ha (4.6 acre)<br />

0.7 ha (1.73 acre)<br />

5.74 ha (14.1 acre)<br />

%*<br />

%*<br />

35<br />

30<br />

20<br />

15<br />

100<br />

100<br />

100<br />

100<br />

50<br />

50<br />

100<br />

40<br />

25<br />

20<br />

15<br />

100<br />

100<br />

Riesling<br />

Gewurztraminer<br />

Chardonnay<br />

Sauvignon Blanc<br />

Riesling<br />

Riesling<br />

Riesling<br />

Riesling<br />

Pinot Gris<br />

Pinot Blanc<br />

Riesling<br />

Riesling<br />

Dornfelder<br />

Cabernet Sauvignon<br />

Cabernet Dorsa<br />

Chardonnay<br />

Diverse<br />

- 28 -<br />

Wine<br />

Wine<br />

Use Use in in Production<br />

Production<br />

A++, A+++ & A+S<br />

A++, A+++<br />

SWP<br />

SWP<br />

B, A, SWP<br />

B, A, SWP<br />

A+++<br />

B, A, SWP, A+S<br />

B, A, SWP<br />

B, A, SWP<br />

A+++<br />

A<br />

A, A+, A++<br />

A++, A+++<br />

A++<br />

A++<br />

A+, A++, A+++<br />

Potential Potential Quality* Quality<br />

C – A+++ & A+S<br />

C – A+++ & A+S<br />

C – A+++<br />

C – A+++<br />

C – A++<br />

C – A++<br />

C – A+++ & A+S<br />

C – A+++ & A+S<br />

C – A+<br />

C – A+<br />

C – A+++ & A+S<br />

C – A+++<br />

C – A+++<br />

C – A+++<br />

C – A+++<br />

C – A+++<br />

C – A+++<br />

* Figures adapted <strong>and</strong> modified from the authors for calculations only, SWP = usage for sparkling <strong>wine</strong> production


Exhibit 6<br />

Purchasing Prices for Wine (cuvee production)*<br />

Wine<br />

Wine<br />

Average white<br />

Average red<br />

C<br />

0,75<br />

0.80<br />

B<br />

0.80<br />

0.85<br />

In % <strong>of</strong> wholesale price<br />

Figures for class room calculations only.<br />

- 29 -<br />

A<br />

0.90<br />

0.95<br />

* Figures adapted <strong>and</strong> modified from the authors for calculations only<br />

A+ A+ - A+++ A+++ & & A+S<br />

A+S<br />

No purchasing possible<br />

No purchasing possible


Exhibit 7<br />

Per Per Bottle:<br />

Bottle:<br />

Price Rang<br />

Whole Sale<br />

Average<br />

margins for<br />

retailers<br />

Price Rang<br />

Estate to<br />

Consumer<br />

Average<br />

pr<strong>of</strong>it (€) in<br />

whole sale<br />

Code<br />

Average<br />

liters per ha<br />

Wine Segments based on Quality Assessment<br />

Table Table Wine<br />

Wine<br />

< 1.25<br />

100%<br />

< 2.50<br />

0.05<br />

C<br />

140,000<br />

Average<br />

Average<br />

1.00 –<br />

2.00<br />

>100%<br />

2.50 –<br />

4.99<br />

0.10<br />

B<br />

100,000<br />

Quality<br />

Quality<br />

2.50 –<br />

3.50<br />

100%<br />

5.00 –<br />

7.00<br />

0.20<br />

A<br />

65,000<br />

* Figures adapted <strong>and</strong> modified by the authors for class room calculations only, VDP <strong>wine</strong>s will be classified “A” at least<br />

- 30 -<br />

Premium<br />

Premium<br />

3.50 –<br />

5.50<br />

>80%<br />

7.01 –<br />

9.99<br />

0.30<br />

A+<br />

50,000<br />

Top<br />

Top<br />

6.00 –<br />

10.00<br />

>75%<br />

10.00 –<br />

14.99<br />

0.50<br />

A++<br />

30,000<br />

Top Top Special<br />

Special<br />

10.00 –<br />

18.00<br />

>66%<br />

15.00 –<br />

30.00<br />

1.00<br />

A+++<br />

20,000<br />

Speciality<br />

Speciality<br />

>20.00<br />

>50%<br />

> 30.00<br />

2.00<br />

A+S<br />

5,000


Exhibit 8<br />

Currency<br />

Currency<br />

Euro / US-Dollar<br />

Euro / Brit. Pound<br />

Euro / Yen<br />

19.10.2007<br />

19.10.2007<br />

1.425 USD<br />

0.698 GBP<br />

165.51 JPY<br />

Development <strong>of</strong> exchange rates<br />

29.12.2006<br />

29.12.2006<br />

1.317 USD<br />

0.672 GBP<br />

156.93 JPY<br />

30.12.2005<br />

30.12.2005<br />

1.180 USD<br />

0.685 GBP<br />

138.90 JPY<br />

- 31 -<br />

31.12.2004<br />

31.12.2004<br />

1.362 USD<br />

0.705 GBP<br />

139.65 JPY<br />

31.12.2003<br />

31.12.2003<br />

1.263 USD<br />

0.705 GBP<br />

135.05 JPY<br />

Source <strong>of</strong> unmodified data: www.bankenverb<strong>and</strong>.de<br />

31.12.2002<br />

31.12.2002<br />

1.049 USD<br />

0.651 GBP<br />

124.39 JPY<br />

28.12.2001<br />

28.12.2001<br />

0.881 USD<br />

0.609 GBP<br />

115.33 JPY


Exhibit 9<br />

Pictures: <strong>Fitz</strong>-<strong>Fitz</strong>-<strong>Ritter</strong><br />

New products <strong>and</strong> new designs for bottles <strong>and</strong> labels<br />

- 32 -

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!