No. BSNLEU/AP Circle/CGMT Corr/11-12 Dated

Item No. 74: - Supply of Non Standard Material by the Contractor while Providing FTTH and
IPTV facility to the Customers.
The following problems are observed in FTTH
1. Voice calls (call breaks and disturbance)
2. IPTV No entertainment channels provided
3. Refusal to take bill payments at cash counters
4. Delay in restoration after complaint
5. No provision of W1F1 Facility to the customer end customer
premises equipment
6. Supply of Non standard material such as single core fiber and
flexible pipe, single core PLB Pipe etc.
Item No. 75: - Inclusion of TSM Service in the HR Package.
As 50% of the TSM service will be counted for pension calculation the
particulars of TSM Service is to be included tin HRMs Data. Already orders are issued by the
circle office vide SDE(HR) HD No. TA/ST A/HRP/2008/DDO’s/112 Dt 20.07.2009.
But it is observed that the TSM service particulars are not included in
most of the cases. And hence particulars and compliance report to that extent may
please be taken.
Item No. 76: - Approval for payment of final withdrawal of GPF taking the service from the
date of appointment as TSM.
As the 50% of the TSM service is counts for pension calculation the date
of appointment of TSM is to be taken as appointment of conversion of GPF advance as GPF final
withdrawal. Hence instructions to that effect may please be issued.
Item No. 77: - Closure of Tele. Exges below 30 working connections.
At Present there are guide lines from corporate office that Tele. Exge
below 10 working connections may be closed and those working conections may be connected
to near by exge. Now it is proposed to close that tele exge which are having 30 working
connectins so that the expenditure on electricity, diesel, E/A Mtcc can be curtailed.
Item No. 78: - Non Implementation of Transfer policy guide lines at Karimnagar &
Rajahmundry, Eluru etc,.
It brings to the notice of the management that all India transfer policy
guide lines, circle office instructions Dt 25.06.2011 etc are not implemented incertain SSA’s and
they are giving a sterio type reply that there are no clear cut guide lines. Hence it is requested to
instruct those SSA’s to implement the guide lines scrupulously.
Item No. 79: - Transfer of officers from the sensitive seats Just as Admn, Marketing, Vig. etc.,
for more than four years.