28.01.2015 Views

Email from Myself to Myself If you're using AOL, go to ... - Jmax Bits

Email from Myself to Myself If you're using AOL, go to ... - Jmax Bits

Email from Myself to Myself If you're using AOL, go to ... - Jmax Bits

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>Email</strong> <strong>from</strong> <strong>Myself</strong> <strong>to</strong> <strong>Myself</strong><br />

<strong>If</strong> <strong>you're</strong> <strong>using</strong> <strong>AOL</strong>, <strong>go</strong> <strong>to</strong> Click here: Computer Help - <strong>AOL</strong> Help<br />

You may be receiving e-mails that appear <strong>to</strong> be <strong>from</strong> your own e-mail address. Most of the time, the content<br />

is inappropriate. You may be concerned that your <strong>AOL</strong> account has been compromised and someone else<br />

is <strong>using</strong> it.<br />

Although it is possible that your account has been compromised, it's more likely that your e-mail has been<br />

"spoofed." In other words, the e-mail is most likely coming <strong>from</strong> a source outside <strong>AOL</strong> that is spoofing the<br />

From address. Au<strong>to</strong>mated bots are often used by spammers <strong>to</strong> fill in the From address with the To address,<br />

making it look like you have sent the e-mail <strong>to</strong> yourself.<br />

Follow the instructions given in this article <strong>to</strong> resolve this issue.<br />

Solutions<br />

• Report the e-mail as spam<br />

• Change your password<br />

• Delete your e-mail address <strong>from</strong> your Address Book<br />

• Scan your computer for virus and spyware<br />

Report the e-mail as spam<br />

When you receive an e-mail that you consider spam, you should immediately click the Report Spam but<strong>to</strong>n.<br />

This helps <strong>to</strong> ensure that e-mails <strong>from</strong> this source will <strong>go</strong> <strong>to</strong> your spam folder in the future. Please be<br />

assured that by reporting the e-mail as spam, you are not blocking or reporting yourself but are helping us <strong>to</strong><br />

identify the source of the spoof e-mail. For more information on how <strong>to</strong> report spam <strong>using</strong> the <strong>AOL</strong>software,<br />

please refer <strong>to</strong> the help article Report an e-mail message as spam, or if you are <strong>using</strong> <strong>AOL</strong>WebMail,<br />

please refer <strong>to</strong> the help article How do I report spam on <strong>AOL</strong> WebMail<br />

Change your password


<strong>If</strong> you suspect unauthorized use of your account, immediately check your Sent folder for any e-mails that<br />

were sent without your consent. <strong>If</strong> you see any unexpected messages, immediately change your<br />

password. These will lock out the unauthorized user and re-secure your account.<br />

Delete your e-mail address <strong>from</strong> your Address Book<br />

Deleting your e-mail address <strong>from</strong> your Address Book will help resolve this issue.<br />

Note: Please check your address book regularly <strong>to</strong> ensure that your e-mail address is deleted <strong>from</strong> your<br />

address book. This will help reduce this problem.<br />

Revised 2/3/2010 JMM

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!