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CommTech 2006 Forum Newsletter - JLT

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Continuity risk within the supply<br />

chain – the importance of the<br />

macro approach Chris Rigby-Smith, <strong>JLT</strong><br />

Much has been debated on the issue of supply chains recently, within academia,<br />

professional institutes and also commercial organisations. With the occurrence of every<br />

new variant of disaster whether it be a terrorist attack, hurricane, tsunami, earthquake,<br />

flood or fires, it seems that the supply chain risk is a critical issue.<br />

Yet despite this heightened awareness, it is still a problematic area from a risk<br />

assessment perspective. Some fundamental questions that highlight this dilemma and<br />

confusion are:<br />

• What is the difference between supply chain risk management and organisational<br />

risk management<br />

• What is the difference between ‘outsourcing’ risk and ‘supply chain risk’<br />

• How can the supply chain risk be efficiently mapped and analysed<br />

• What solutions exist – risk financing or otherwise – to address supply chain risk<br />

• How can the supply chain work effectively as one to be adequately prepared, both<br />

to respond to a crisis and to manage the recovery from it<br />

Supply chains are becoming increasingly complex and interdependent in many sectors<br />

and this is self-evident within the communications and technology sectors. The need to<br />

source highly specific components from specialist sources, within a global marketplace<br />

is a fundamental driver for many organisations. All too often the process of managing<br />

the risks that ensue, is an afterthought of the established procurement function.<br />

The immediate dilemma for any major company in facing up to this situation, is how to<br />

break into the organisational structure and culture in such a way that a robust and<br />

systematic process can be put in place, which will collate the necessary information in a<br />

way that is replicable, on a regular basis, in the future. Fundamental to this is the<br />

process of identifying the best sources for that data and establishing commitment from<br />

the business leaders to provide it. Convincing the business of the value of risk<br />

management, in the first place, might be an essential part of this! The organisations<br />

which have already embedded risk management into their way of doing things will be<br />

those that most readily appreciate the need to understand risk within the supply chain.<br />

From a risk management perspective, there is a secondary and more specific dilemma,<br />

which is the need to meet the various and competing needs of different stakeholders.<br />

The insurance market continues to demand risk information on a location-by-location<br />

basis. From a property damage and business interruption insurance point of view, the<br />

analysis needs to provide maximum foreseeable loss figures, relating to an insured<br />

event, impacting on property insured or used by the insured at specific premises. This<br />

immediately has a tendency to drive the analysis towards high asset values or critical<br />

production processes at key locations. From a business point of view, the interest is<br />

much more in understanding what are the critical revenue streams, brands, markets<br />

and product groups, and the vulnerabilities within the associated supply chains. In the<br />

early stages, this second approach is not likely to be so locationally focussed. It is more<br />

likely to be interested in supply chain mapping and interdependencies.<br />

12

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