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Salzburg Seminar – Universities Project - Milika Dhamo

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“The Visiting<br />

Advisors Program<br />

opens up new<br />

opportunities for<br />

meaningful change in<br />

higher education<br />

institutions in<br />

Central and Eastern<br />

Europe and Russia.<br />

Experts from all<br />

countries can freely<br />

debate their<br />

professional<br />

experiences.”<br />

Raoul Kneucker<br />

Federal Ministry for Education,<br />

Science and Culture, Austria<br />

28<br />

GOALS<br />

From the perspective of the <strong>Universities</strong> <strong>Project</strong> and its Visiting Advisors, there are<br />

two main purposes for a consultant team’s work:<br />

• to provide advice to senior-level colleagues at the host institution on academic<br />

and administrative changes that seem promising as ways to solve problems,<br />

improve operations, or achieve objectives that the host university has identified<br />

for consideration; and<br />

• to offer advice on progressive reforms that will enable the host universities to<br />

play a leadership role in the economic and social advancement of their<br />

respective nations.<br />

There are also two secondary purposes from the point of view of the visiting team<br />

members:<br />

• professionally, they seek to gain insights that will expand their understanding<br />

of higher education in a global context and provide new analytical perspectives<br />

on their own institutions and national systems; and<br />

• personally, they are provided with an opportunity to visit a part of the world of<br />

interest to them.<br />

The leaders of the host institution who choose to request a team of Visiting<br />

Advisors also have multiple expectations from such a visit. Such expectations include,<br />

but are not limited to:<br />

• the promotion of administrative improvement (e.g., in budgeting and revenue<br />

procurement, human resource management, and the development of technology<br />

in higher education);<br />

• the fostering of academic advancement (e.g., through interdisciplinary<br />

programming, instructional approaches, and international linkages);<br />

• political enhancement (e.g., internally through legitimatising developments<br />

promoted by institutional leaders, and externally through credibility accorded<br />

by governmental authorities);<br />

• profile raising (e.g., by scheduling press conferences and media interviews with<br />

Visiting Advisors); and<br />

• status building (e.g., through this visible linkage to the prestigious <strong>Salzburg</strong><br />

<strong>Seminar</strong>).<br />

In order to help facilitate the host institution in attaining these goals, John Davies<br />

(Anglia Polytechnic University, UK) identified four elements of the VAP advisor role:<br />

• Mirror: reflecting back views of the organization and its phenomena<br />

• Revealer: identification of possible shortcomings in the institution against<br />

either its declared mission/strategy or international good practice, or both<br />

• Resource: presentation of information from other settings<br />

• Catalyst: inspiration to institution to consider different approaches<br />

TOWARD IMPROVEMENT AND CONTINUATION<br />

From the outset, this has been an experimental program, and adaptations and<br />

improvements to the organizational process were made as lessons learned were put<br />

into practice. For example, during initial visits:<br />

• the consultant team learned that it should receive more, and focused,<br />

preliminary information both about the host institution itself and its specific<br />

institutional concerns;

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