AESSEAL® Collects Four Global Supplier Awards - Component Seals

ORACLE
October 2004 Issue 15
Global Supplier AwarA
ards
MagTecta
TM
Update
Best Practice Company
Derby y Refurbishment
Customer Service
Awards
New Non-Executiv
ecutive
Chairman
New Subsidiaries in
Finland, USA, Germany,
Romania and Saudi
Arabia
VIPS Scheme Helps
Local Schools
Investing esting in Designers
of the Future
AESSEAL ® Collects Four
Global Supplier Awards
AESSEAL ® is pleased
to announce that it has
just received four
global supplier
excellence awards
from major contract
customers due to
excellent service and
cost saving schemes.
Entrepr
epreneur eneur of the
Year
Three Meet the Queen
Expansion in South
Africa
New Literatur
ature
Full Story
page 2
With projected sales of
£0.9M / E1.35M / $1.62M for
2004 and over 10,000 units
sold since the product was
launched in 2002 the
MagTecta TM has become a
sales phenomenon.
Full Story
page 2
Full Story
pages 6 + 8
MagTecta TM Breaks Sales Records
The MagTecta TM bearing isolator / protector has become the most
successful product ever launched in AESSEAL’s history.
Full Story pages
12 + 18

Supplier of the
Year Award
At a spectacular banquet held at the
premier venue of the Sandton Sun
Hotel in Johannesburg, AESSEAL ®
were presented with the Mondi
Supplier of the year Award in the
Intermediate Category.
A total of three awards were given out amongst
thirteen finalists, namely in the development,
medium and large company categories. The
ceremony was well attended by members from
the Mondi Group and their supplier base.
Rob Adam from AESSEAL ® accepted the award
from Mr Thompson the Chairman and CEO of
Mondi South Africa. In his acceptance speech
Mr Adam placed strong emphasis on the fact
that teamwork went a long way to securing this
accolade.
One of the deciding factors in evaluation of the
finalist was the exceptional service carried out
at the Piet Retief Mill by AESSEAL’s Mr Ryan
Smith and the unprecedented cost savings
generated at the Merebank Mill through the
hard work of AESSEAL’s Mr Don van Rooyen
and his team.
Above: From left to right, Luke Longmore - Technical
Representative, Ryan Smith - Technical Representative,
Rob Waites - Managing Director, Rob Adam - Divisional
Director, Don Van Rooyen - Technical Representative.
Eastman Chemical Company in
Kingsport, TN has honored AESSEAL
Inc. with a Supplier Excellence award
for 2003.
AESSEAL Inc. was one of 15 suppliers receiving
this award from among roughly 2500 suppliers
of products and services to Eastman’s
Kingsport site. This is the third award
AESSEAL ® has received from Eastman’s
Supplier Excellence Program. The award
considerations are cost savings, safety, delivery
performance and product conformity.
Environmental performance, particularly with
regard to the saving and correct utilization of
water resources, has been a strong driving force
behind AESSEAL’s success in South Africa. The
need to carefully and aggressively manage this
resource has been identified by the Mondi
group and constitutes a component of their
environmental policy.
AESSEAL ® has successfully dovetailed into
Mondi’s water saving initiative by installing
equipment that eliminates water consumption
into stuffing box glands, saving billions of litres
of water over the past six years.
Supplier Excellence
Manager of the AESSEAL Kingsport site.
Rich received this award on behalf of his staff
saying “Being rewarded the 3rd ESEP award is
certainly a reflection of all the hard work and the
service we’ve provided to Eastman Chemical
Company throughout the 6 years we have been
on-site.” AESSEAL ® looks forward to
continuing to provide excellent service to all
Eastman sites in the future.
2
A luncheon was held for the AESSEAL ® staff in
Kingsport at the Eastman Lodge in June. The
award presentation was made to Rich Greatti by
Brian Miller, Department Superintendent of
Contract Services; Skip Batson, Procurement
Manager; and Parker Smith, Director of
Maintenance for the Kingsport Site. Rich Greatti
is Vice President of Sales for AESSEAL Inc. and
Above: Rich Greatti (holding the award) and the
AESSEAL ® team at Kingsport USA.

The Best Practice Company
The Fit for the Future campaign has come to an
end. The 2004 Award for the "Fit for the Future
Best Practice Company 2004 Yorkshire and The
Humber Region" was the last chance to engage
in this particular benchmarking exercise and
was only the second occasion that AESSEAL ®
had entered.
Above: David Owen (left) AESSEAL ® Commercial Director
receives the ‘Best Practice Company’ award from Andy
Scott of the CBI.
In 1999 the CBI (Confederation of
British Industry), in co-operation with
the DTI (The UK Government
Department of Trade and Industry)
embarked on a campaign to raise the
competitiveness of UK Industry
under the heading "Fit for the
Future".
The idea of the campaign was to make
companies "Fit for the Future" by getting them
to engage in a Business Excellence Model
which involved internal and external
benchmarking, geared towards improving
business performance through continuous
improvement initiatives.
In the inaugural year (1999) AESSEAL ® entered
a competition which was to ultimately lead to
finding the "Best Service Provider" and "The
Best Manufacturer" in Yorkshire and
Humberside, a UK region with a population of
approximately 5 million people.
AESSEAL ® was particularly pleased to receive
the award for "Best Manufacturer in Yorkshire
and Humberside" under the Fit for the Future
scheme in 1999.
More importantly, however, the benchmarking
exercise identified numerous weaknesses in the
organisation, or great opportunities for
improvement, which the Company set about
tackling.
The Awards Ceremony brought together the 4
short-listed companies, who presented their
use of best practice in the following areas –
leadership, people development, customer
service, supply change, process improvement,
innovation, corporate responsibility and
performance measurement.
The Awards Ceremony was held at the Royal
Armouries Museum in Leeds on Friday 23rd
April 2004 and followed a unique, live and
interactive format, where electronic voting on
each of the 8 categories actually took place
after presentations from the 4 short-listed
companies. The invited judging panel was
made up of 50 of their peers from Yorkshire and
Humber businesses and national membership
organisations.
Richard Cook – AESSEAL ® Production Director
commented “It was both a huge surprise and
delight that AESSEAL ® was voted the winner of
this prestigious award. It was especially
pleasing because there was only one award, i.e.
"The Best Practice Company", judging was
from our peer group and we have won on the
only two occasions we have entered, i.e. the
first and the last time the awards event was
held”.
Quote from Chris Rea, AESSEAL ® Managing
Director "Full credit must go to David Owen, our
Commercial Director, and the members of the
EFQM (European Foundation for Quality
Management) Team who have been responsible
for most of the continuous improvement
initiatives inside our business.
"This is a tribute to all of our workforce and
heightens the commitment of AESSEAL ® to
become a truly world-class organisation. We
still have a lot of work to do and many areas of
our business that we need to improve.
Continuous improvement is a journey, with no
final destination, nonetheless it is wonderful to
receive this accolade as a signpost that we are
heading in the right direction."
3

Excellence in Customer Relations
The ceremony was hosted by BBC chief news
correspondent Kate Adie OBE and attended by
approximately 300 representatives from the
business community. A small number of team
members from the Derby Branch represented
AESSEAL ® who were thrilled to beat fellow
finalists Ulogistics and Trade Appliances.
Above: Jamie Thums and Malcom Smith accept the award
from News Reporter Kate Adie.
At the prestigious 2003 Derbyshire
Business Awards, AESSEAL plc took
first place in the category of
Excellence in Customer Relations.
This is the second occasion where AESSEAL ®
have taken first place in the awards organised
by Derbyshire Chamber & Business Link. At the
2002 ceremony, AESSEAL ® won the Excellence
in E-Business Award.
Derby Branch Manager, Jamie Thums
commented “Winning an award totally
attributed to customer relations is a testament
to our vision 'to give customers such
exceptional service that they need never
consider alternative sources of supply' and
confirms that customer service is our core
competence.
AESSEAL ® Derby Refurbishment
"Over the last year, the Component
Seal Division at AESSEAL Derby has
been transformed with a new look
and fully-automated Stores function.
Central to the development was the installation
of five Industrial Vertical Carousel Systems,
linked electronically to the Company's
Enterprise Resource System. The end result
provides a highly efficient, automated operation
which optimises space and available
technology, in particular managing the storage
locations for over 8000 product lines.
Exceptional Customer Service and Continuous
Improvement are two fundamental aspects
ingrained within the culture of AESSEAL ® .
Because AESSEAL ® maintain a large inventory,
coupled with an efficient best of class internal
operation, customers can continually rely on
AESSEAL ® for service and availability.
Housekeeping is a key element of AESSEAL's
Continuous Improvement programme. A host of
refurbishment activities have also been
undertaken, which includes a replacement roof
system as well as general refurbishment. All
told, the sum of the investments and resultant
appearance provides a world-class image,
acknowledged by employees and visitors
alike."
4
Before....
After....

Customer Training ‘US Style’
Cargill’s Oil Seed Division has a
policy of sending their new
supervisors to four different threeday
training sessions in various
locations.
These employees have been on the job for less
than a year. What they need is solid pump
training. What they have received in the past
was a salesman who just wanted to sell more
pumps! What they get now is effective
processing equipment instruction provided by
AESSEAL ® pump experts Cathy Wilson and
Jerome Moore at the Gainesville, Georgia
facility.
For the past four years, AESSEAL ® has provided
detailed training that has received rave reviews.
Matt Hamburg, Cargill Reliability Engineer,
wrote a letter commending the trainers Jerome
Moore and Cathy Wilson for their superior
training “Jerome and Cathy bring many years of
field experience to our Young Engineers
Training meeting, giving them an opportunity to
learn ‘hands-on’ what they did not have the
opportunity to learn in the college classroom.”
Cathy and Jerome’s training format for Cargill
includes pump theory complete with classroom
problem-solving exercises, and hands-on
training with cut-away pumps. Demo rigs with
running water and a rotating seal cut-away are
provided for quick learning. Other topics of
interest are heat exchangers and steam traps.
Hamburg says that Cathy and Jerome’s classes
receive the highest possible approval rating and
that they will be asked back every year.
Above: Jerome and Cathy from AESSEAL Knoxville train
members of Cargill.
Joint Agreement
Pumps as well as some other key pump
providers.
AESSEAL ® will add value to the buying process
by reducing a customer’s supplier base and
making the procurement of pumps and pump
parts more efficient.
Above: John Pedder, UK Sales Manager (left) and Dave
Cockerill, Peterborough Branch Manager (Right). with
Senior Executives from Amarinth.
As modern companies are
continuously looking at ‘supplier
reduction’ programmes and
‘reduction in manpower’ they are
setting their suppliers with KPI (key
performance indicators) to add more
value to the supply. This in turn
assists with improving production
and reliability by providing cost
saving initiatives.
Realising this, AESSEAL ® has initiated the
Reliability in Alliance programme with Amarinth
AESSEAL ® has made executive agreements to
provide supply chain management to contract
customers, to resolve some of the dilemmas
when dealing direct with various OEM’s for
protracted pump supply issues.
With the Reliability in Alliance programme
AESSEAL ® now has the ability to provide
features that will dramatically improve the
performance of the pump, positively impact on
overall plant reliability and therefore reduce
production costs (MTBF).
Dave Cockerill comments “This (MTBF
improvement) is exactly what plant
management and directors are demanding from
their suppliers and equipment, and by working
with AESSEAL ® they get guaranteed
exceptional service with the highest degree of
workmanship, without compromise.
5

Excellence Award USA
report detailed how improvement in MTBF has
been confirmed by a reduction in procurement
expenditures.
Above: Jim Prokopanko, (2nd from right) Corporate VP, is
joined by from left, Bob Griffith, Chris Rea, Tom Grove and
Valerie Conard.
Cargill Incorporated, an international
processor and distributor of
agricultural and food products and
their Sweetener Division hosted a
luncheon on July 28, 2004 at their
corporate headquarters in
Minneapolis, Minnesota to recognize
AESSEAL ® .
The celebration was attended by some key
members of AESSEAL ® internal team, including
Managing Director, Chris Rea; Contract
Manager, Jerry Carberry; AESSEAL ® Board
Member, Jeff Hamilton; and AESSEAL Inc.
President, Tom Grove.
Following the presentation, Cargill hosted the
luncheon in one of their executive conference
rooms. Valerie Conard and Bob Griffith
presented AESSEAL ® with a new award: The
Pillar of Excellence Award. Conard stated, “The
AESSEAL ® program is our premier purchasing
agreement and one by which we measure other
programs. The award captures our Cargill
procurement model; the three pillars we value:
high performance, customer focus, and
innovations.”
Tom Grove was proud to accept the award
again on behalf of a hard-working group of
individuals. Both the internal and external staff
have acted together as an outstanding team.
According to Grove “We have true professional
relationships that are centered on improvement.
We are constantly looking for ways to improve
the reliability of Cargill’s rotating equipment. The
implementation of our Water Management
System, coupled with strong performance
tracking, has been the key to the success of the
program.”
Cargill was represented by Division Purchasing
Manager, Valerie Conard; Senior Purchasing
Manager, Doug Jensen; Oil Seed Plant
Operations Manager, Jim Bell; Assistant Vice
President Facility Operations, Al Johnson;
Corporate Vice President, Jim Prokopanko; and
Bob Griffith, the Maintenance and Reliability
Team Leader
The results of the first five years were
summarized in the 2nd Quarter Executive
Report prepared for Cargill by AESSEAL ® . The
AES Welcomes Indian Design Team
The new design team from
AESSEAL India were welcomed to
AESSEAL’s Global Tehnology
Centre headquarters in Rotherham,
UK, in June this year.
The visit included intensive training
on seal design and manufacturing
techniques which will be replicated
in India to improve AESSEAL’s
customer service globally.

Pump Partnership
The Pump Partners has been
repairing pumps since the company
was established in 1989, however the
last year has seen many exciting
developments.
industry and is now set to expand again, feeling
an important part of this process is to have
agreements with organisations like AESSEAL
plc, who share our customer service culture.“
To prove its commitment to quality and service,
The Pump Partners has attained the coveted
ISO 9001-2000 accreditation for quality and is
also recognised as an Investor in People. The
new and modern Chesterfield premises are
expanding further this year and so is the drive to
develop.
AESSEAL ® has been suppliers to The Pump
Partners for many years, providing value for
money sealing solutions and exceptional
service. According to Steve Spice “The Pump
Partners has laid enduring foundations in the
Above: From left to right; Dave Silverwood, AESSEAL UK
Sales Engineer; Steve Spice of Pump Partners; John
Pedder, AESSEAL UK Sales Manager.
New Non-Executive Chairman
AESSEAL ® has appointed Hamdi
Conger as its Non-Executive
Chairman.
Hamdi Conger is 52 years old. He graduated
from the University of Leeds in 1975 with a BSc
(Hons) in Mechanical Engineering. He
completed an MBA (Major in Management
Accounting) at the University of Bradford in
1976.
stage of the Company’s development and its
continuing success”.
Managing Director Chris Rea said “Hamdi
joined as a Non-Executive Director in 2002.
Right from the start he showed an exceptional
and unexpected commitment to the business.
He has earned the respect of his fellow Board
Members and we are all delighted that he
accepted the new position”.
Hamdi pursued a career as an international
businessman and his last full time appointments
were as CEO of Alstom Transport Service
business worldwide, a £600 million (E900m /
$1080m) turnover business and, prior to that, as
President of Allied Signal Sogefi Automotive
Europe, a £300 million (E450m / $540m)
business.
Hamdi Conger comments “I have thoroughly
enjoyed working with the AESSEAL plc
Management during the past 18 months and am
delighted with the new appointment.
AESSEAL ® has world class employees and
manufacturing capability, a global network and
an unbounded passion for customer service. I
am looking forward to being part of the next
7

Supplier Award Turkey
vision 'to give customers such exceptional
service that they need never consider
alternative sources of supply'. I would like to
thank everyone who contributed to make it
happen.”
Cargill operates two plants in the Orhangazi and
Pendik regions of Turkey. Orhangazi is the main
plant in which 300 pumps are running.
Above: Kenan Sezgin, Head of AESSEAL Turkiye accepts
the award from Martin Verploegh, Cargill European
Procurement Management.
Cargill, one of the worlds largest corn
milling manufacturers has sealed
their approval of AESSEAL ® by
awarding them their top supplier
performance award.
Kenan Sezgin, Head of AESSEAL Turkiye, said
“The award means a lot to AESSEAL ® because
it was voted for by a total of 63 employees from
Cargill. So to win it you have to provide high
levels of service to many people in many
departments. AESSEAL ® was also up against 45
other suppliers including Shell, SKF and
Maximo software.”
Kenan Sezgin, Head of AESSEAL Turkiye said
“It gives me great pleasure to announce that we
have been awarded first place in the ‘Product
Sector’ category.”
AESSEAL Turkey won this award for
continuously high standards in the areas of
Customer Focus, High Performance and
Innovation.
Muharrem Sari, the AESSEAL ® Sales Engineer
who services the Cargill account, said “Winning
an award such as this, which is totally attributed
to customer relations, is an indicator of our
Above: From left to right; Peter Clarke, Cargill European
Purchasing Manager; Andrew Glass, General Manager of
Cargill Europe; Martin Verploegh, Cargill European
Procurement Manager; Kenan Sezgin; Hale Toker; Can
Uskadarli; Halenur Agis from the Cargill Purchasing
Department.
Sealing the Cryogenic Industry
AESSEAL ® have just created a guide to sealing
cryogenic and low temperature applicatons.
This 32 page guide is designed to give the reader an appreciation
of typical applications and problems encountered when sealing
low temperature products.
AESSEAL ® has a wide range of products for this industry and
many case histories of successful applications.
For more information please contact marketing@aesseal.com
quoting the reference: L-UK/US-CYRYOGEN-01
8

Latest Global Expansion
AESSEAL ® has completed a deal to
improve its presence in Romania,
Germany and the USA. These
acquisitions will see the AES
Engineering Ltd. Group increase its
branches to 48 worldwide, with 730
employees and will help AES Group
sales grow by at least £7 (E10.5 /
$12.6) million next year, to an
estimated £53 (E79.5 / $95.4) million
for 2005.
AESSEAL ® is delighted to announce that it has
reached agreement to purchase a majority
stake in ProPack GmbH in Germany and
Propack Romania, as well as the mechanical
seal business of Engineering Seal Products Inc.
(USA), which will now form part of AESSEAL Inc
(USA).
ProPack is a manufacturer of high quality
mechanical packings and also a very successful
distributor of AESSEAL ® seals, systems and
bearing protectors. Founded in 1989 by Peter
Wicklmayr, Siegfried Kindermann and Michael
Bauer, the company has reached a leading
position in the sealing market and is probably
the largest manufacturer of mechanical packing
in Germany. The company has experienced
remarkable growth in Central and Eastern
Europe over the last decade. Peter Wicklmayr,
Co-founder of ProPack and Director of
AESSEAL Deutschland AG, will become Joint
Managing Director of ProPack GmbH with
Michael Bauer. Marius Barabas, Joint Owner of
Propack Romania, will continue as MD of that
Company.
ESP was AESSEAL’s largest and most
successful distributor in North America and the
decision to divest its MRO Division into a new
Joint Venture will help to accelerate mechanical
seal sales into AESSEAL’s number one market.
Jeff Hamilton will head the new venture and will
also become a Non-Executive Director of
AESSEAL, Inc., the US part of AESSEAL’s
global operation.
Chris Rea, Managing Director of the AES Group
of Companies, said “These new ventures will
allow us to accelerate growth in some of our
target markets and remain on course to become
the number one global mechanical seal
manufacturer by 2029.”
New Component
Seal Literature
The new 48 page component seal brochure gives
details and dimensions of all new and exisiting
products in this range.
For more information please contact marketing@aesseal.com
quoting the reference: L-UK/US-S/SPRING-07
9

Developing the Designers of
the Future in Doncaster
In 2002 AESSEAL plc took the leading
role to provide Computer Aided
Design (CAD) software, with a market
value of £36 million, FREE to all
educational facilities in South
Yorkshire, UK.
AESSEAL’s mission is simple. It intends to help
develop the next generation of British designers
and raise the perception that students have of
Engineering by working closer with educational
establishments.
This initiative is called “Back To Grass Roots”
and, in conjunction with UGS, AESSEAL ® has
currently sponsored over 7000 seats of the
latest computer aided 3D design software in
more than 36 schools, colleges and universities
from Rotherham, Sheffield and Doncaster.
Ridgewood School, one of the schools in the
scheme from Doncaster, embraced the design
software and has just been rewarded for its
commitment to this project with a major award.
Fern Brown, a Year 7 student at Ridgewood has
just won the Regional ICSYS CAD/CAM
Challenge.
The ICSYS awards were created to promote
and recognise schools and pupils in the region
for their initiative and progression with the use
of CAD/CAM software. Fern’s winning design, a
complex shape of a trophy, was modelled using
the 3D Solid Edge CAD software supplied by
AESSEAL ® .
The “Back to Grass Roots” campaign was
inaugurated after AESSEAL plc learnt that
educational institutions had found it almost
impossible to finance and maintain the latest 3D
design software. So students and graduates
were leaving without essential skills which
would enable them to obtain a rewarding career
in design.
Alan Roddis, Engineering Director of AESSEAL
plc, said “It is widely recognised that the
campaign has been an overwhelming success.
The response from local school teachers has
been very refreshing. Ridgewood School is one
of over 36 participating schools achieving
fantastic results”.
Following the installation of AESSEAL plc
sponsored CAD seats and extensive training
from AESSEAL plc design personnel, one
student at Eckington School in Sheffield has
won the Regional CAD/CAM award in the 2003
“Young Engineer for Britain” competition. In
addition, two other Year 12 students from
Eckington won the “Designer of the Future”
competition which involved CAD work with the
software supplied by AESSEAL ® .
Steve Manley, Ridgewood’s Design and
Technology Teacher, has driven the use of the
CAD software at Ridgewood School. Steve said
“Pupils have been enthused by the generation
of 3D CAD models of their work. It has also
been nice for them to see the link with industry
through AESSEAL plc and to experience how
design software is used in the creation of their
mechanical seals. We believe the use of Solid
Edge and guidance from AESSEAL ® has played
a major part in our success in these awards”
Mark Eales, Executive Director of Education
and Culture, who was present at the awards
said “It is wonderful to see these excellent
pieces of work produced by Doncaster’s young
women. They are an inspiration! Education and
Technology are keystones of Doncaster’s
future.”
10
Left: Mark Eales and Fern Brown. Above (from left to
right): Steve Manley, Lucy Smith, Fern Brown, Charlotte
D’rosario, Sally Wagstaff, Val Skelton and Jason Spooner.

AESSEAL Help Develop
Language Skills in Schools
AESSEAL plc has become involved in
a pilot scheme to develop the next
generation of language specialists in
schools.
With 48 branches and subsidiaries in 26
countries and sales to 65 countries, AESSEAL ®
has always needed a team of linguists who can
speak to their customers in their own language.
The current team of linguists can speak 10
languages between them.
AESSEAL ® has now decided to back a local
scheme called VIPS (Vocational International
Project Sheffield), in conjunction with the
Sheffield Local Education Authority and
Regional Language Network for Yorkshire and
the Humber, which is designed to teach school
children the benefits of choosing languages in
their careers.
Chris Rea, Group Managing Director of
AESSEAL ® (shown centre right), who speaks
French and German, has seen first-hand the
benefits of speaking to a customer in their own
language. He said “We as a business can only
survive by providing excellent customer service.
If we cannot communicate to our customers in
their own language then we are not providing
this basic service. Our involvement in this
initiative is designed to help students see how
rewarding a career in languages can be. It will
clearly demonstrate to them that languages are
an essential part of our business.”
VIPS currently involves over 150 pupils at 7
different schools in the Sheffield area. In
September 2004 the scheme will be further
extended to 15 schools and will benefit more
than 500 children.
strong relationships with customers worldwide.
They are vital to our future success as a
business, which is why we are committed to the
VIPS scheme.”
The project was developed in response to the
government announcement of plans for modern
foreign languages to no longer be a statutory
requirement for pupils aged 14-16 from
September 2004. This highlighted the need for
schools to make use of vocational language
courses and offer more creative options to
attract interest from the children. The success
of the VIPS pilot is being closely monitored by
the rest of the UK as a new method of learning
languages and to possibly attract those children
who might never have studied them.
Project Business Co-ordinator Anouck
Guinchard says “The idea is to put a business
slant on the learning. The style of language
being taught has been focused on the demands
of the business community, and learning more
business phrases instead of more traditional
vocabulary such as tourist phrases.”
Geoff Swinn of Sheffield Local Education
Authority has a great deal of pride in the project.
He says "VIPS is making a significant
contribution to meeting the changing needs of
our young people. The growth of links between
schools and business is beneficial to both sides
and gives real meaning to the students'
languages learning, especially where it
embraces extensive use of ICT, which can also
be accredited."
AESSEAL ® has invited local school children to
visit their Global Technology Centre facilities to
see how languages are used and actually get
involved with administering language based
tasks. AESSEAL ® employees will also visit
school language lessons and careers events to
promote this cause.
Commercial Administrator and Student Mentor
at AESSEAL ® , Jo Allen commented “As a
graduate linguist I can offer the students a
practical insight into why and how we use
languages in the workplace. As a company we
truly value the importance of languages and
understanding different cultures to help build
Above: Chris Rea (centre, right) and Kadeem Oak, Daryl
Fox and Ben Armstrong from All Saints Schools in
Sheffield, UK, point to Spain as the language of focus was
Spanish.
11

New MagTecta TM Processing Team
Due to to the continued success of
the MagTecta TM bearing protector,
AESSEAL ® has set up a unique, stand
alone department to support
customers.
The new MagTecta TM processing team became
live on the 1st July 2004 and its aim, in line with
the company’s philosophy of giving exceptional
customer service, is to give support not only to
the external customer but also to the internal
organisation.
The team currently comprises three members,
Andrew Colverson (Team Leader, Design /
Technical) Sarah Smith (Sales and Purchasing)
Daniel Paris (Technical / Design).
The team are based at the Global Technology
Centre in Rotherham, UK.
They will help customers in many areas
including; giving advice and guidance on
MagTecta TM related issues, reducing lead times
and improving service.
The team will also oversee a new production,
storage and assembly facility which totals over
£100,000 (E150,000 / $180,000) new
investment. Full details will appear in the next
newsletter.
Above: Andy Colverson, Head of the MagTecta TM Processing
Team in the New MagTecta TM manufacturing facility.
If you have questions concerning the
MagTecta TM please don’t hesitate to contact
Andrew Colverson or his team directly. Email
magtecta@aesseal.com or phone +44 (0) 1709
369966.
AESSEAL ® Saudi Arabia
AESSEAL ® is pleased to announce
the formation of Alaa AESSEAL with
its joint venture partners AFI.
AFI have been an AESSEAL ® distributor
covering Saudi Arabia, Qatar, Kuwait and
Bahrain since 1999. In that time AESSEAL plc
and AFI have formed a strong working
relationship that has culminated in this new
venture.
12
The area has many industrial facilities,
especially in AESSEAL’s target market,
Petrochemical and Refineries.
As AESSEAL ® has an innovative API specific
range of CAPI 610 & 682 mechanical seals it
makes sense to have a direct presence in one of
the worlds largest oil exporting countries.
The new venture will allow AESSEAL ® to take a
more focussed approach to expansion in this
area which will lead to several new jobs.
Above: Phil Berry, AESSEAL ® Middle East Territory Manager,
shakes hands with Jaap Vaandrager, General Manager of AFI,
to celebrate the formation of ALAA AESSEAL in Saudi
Arabia.
Phil Berry said “I have enjoyed working with all
of the team at AFI over the last few years and
look forward to seeing the benefits that this
partnership will bring.”

Chris Rea - Entrepreneur of the Year
firm which was a distributor of mechanical
seals, in 1979. Seals are used in pumps and
other rotating equipment to stop harmful liquids
and gasses leaking into the environment. In
1981, however, Chris had the distributorship
taken away from him and he was left with
customers but no product to sell.
Chris said “It was a sink or swim situation. I was
up against huge multinational companies and
didn’t even have a product to sell.” The
business formed as a result, called AES
Engineering Limited, spent a year in intensive
care and set about designing and
manufacturing it’s own range of mechanical
seals.
The company survived this setback to become
the only international entrant into the
mechanical seal market in the last 50 years.
New products were developed, two of which
have been recognised with a Queen’s Award for
Innovation, and new markets were aggressively
entered.
Above: Chris Rea, Managing Director of AESSEAL ® , receives
the award from Joanna Robson, partner at Ernst & Young.
Chris Rea, Managing Director and
founder of AESSEAL ® , has been
recognised at the Ernst and Young
Entrepreneur Awards 2004.
Chris won Entrepreneur of the Year for Business
Products and Services in the Northern Regional
Finals in the accountancy firm’s annual awards
which cover the globe and eventually culminate
in the World Entrepreneur Awards in Monte
Carlo next year. This is the second time that he
has won the award and is one of only a handful
of people to do so.
Chris’ entrepreneurial flair was demonstrated
when he decided to buy a small engineering
When Chris won his first Entrepreneur of the
Year award in 2001 the company had already
grown to become a multinational business with
sales in excess of £30M. Since then the
company has continued to grow and sales this
year will be £46M with over 700 employees in
48 branches and subsidiaries in 26 countries.
The company now trades as AESSEAL plc and
exports 75% of its products to a total of 65
countries.
Commenting on the awards which are
recognised as the ‘Business Oscars’ Chris said
“Winning the Entrepreneur of the Year award is
an endorsement from my peers that my vision
of trying to build a big and beautiful business,
that has a chance of being the number one seal
supplier in the world by 2029, might just be
more than a dream”.
New MagTecta TM Training Course
The new MagTecta TM training course includes
detailed information on the bearing protection
market and types of equipment on which MagTecta TM
is used, as well as including technical information on
the product itself.
For more information please contact marketing@aesseal.com
quoting the reference: L-UK/US-AWARD-MAG-02
13
13

Three Meet the Queen
and Bob Flear - Engineer, were
honoured to visit Buckingham Palace
to meet The Queen.
The visit was to celebrate AESSEAL ® winning its
6th Queens Award, this time for innovation. The
award was recognition for innovation on a range
of products for the refinery and petrochemical
industry.
AESSEAL ® employees Alan Roddis -
Engineering Director, John
Boardman - Deputy Stores Manager
Alan Roddis’ team were responsible for
designing the product range, Bob was involved
with the manufacture and John with the
assembly and delivery. All said they were
‘delighted’ to be here on this very special
occasion.
Sealing Africa!!
AESSEAL Pty in South Africa has
achieved huge success in growing its
share of the South African market in
the last 6 years.
Although there is stiff local competition,
AESSEAL ® have decided that it is now time to
start attacking a new market, which until
recently has received little attention.
East Africa, under the supervision of Rob Adam,
and in conjunction with AESSEAL’s local
distributor in Kenya, Texchem, has grown to
become a very stable part of AESSEAL Pty’s
export business.
A recent decision was made to structure a more
formal export division, and a team of people
were put together to oversee this exercise. Max
Mathye, Renau Lwamba, Jackie Holdrick,
Charles Papworth and Keith Bender can be
seen here putting their heads together to come
up with export procedures and initiatives.
The African market has huge potential for
AESSEAL’s packing business, as well as for
slurry pump conversions. Countries such as
Zambia, which has a huge copper mining
industry, offer opportunities for these type of
products in every plant, whilst in the rest of the
continent there are many other industries that
need seals.
Rob Adam has recently, in conjunction with
AESSEAL‘s distributor, ORBIT Pumps in
Botswana, secured a £100,000 (E150,000 /
$180,000) order for slurry pump conversions in
the Debswana diamante mines. These
conversions ranged from 95mm double seals
on Warman 150PCH pumps to 7.000” double
seals on G Frame Warman pumps.
14
The commissioning of these installations is
ongoing at the moment, although the seals that
have been commissioned already have been
running leak free for some time.

New www.aesseal.com
www.magtecta.com
The AESSEAL ® website now incorporates a
complete section for MagTectas.
This can either be accessed from the
AESSEAL ® homepage at www.aesseal.com by
clicking on the large button titled ‘Bearing
Protection’ or by logging on to
www.magtecta.com.
AESSEAL ® have just launched a new
website at www.aesseal.com. The
result is a website that is now much
quicker, more functional and easier
to use.
This new section incorporates full details of the
MagTecta TM and MagTecta-II TM including
brochures, installation instructions, materials
details and enquiry forms. There is also launch
information for the Magtecta-II TM which includes
external reports on the this product.
The homepage has been completely
redesigned to allow for easier access of
information within the website. There are now
more function buttons down the left hand side
which link to separate AESSEAL ® websites and
also more space down the right hand side to
access latest news and events.
The changes are now complete in 7 different
languages and can be accessed at least 50%
quicker than before.
These are also detailed files showing extracts
from industry specific publications which report
on the MagTecta TM (shown left). These are
available to download as pdf files or view live on
the website.
Lastly there is a troubleshooting section which
gives answers to frequently asked questions.
OHSAS 18001 Certification
On 23rd August Mill Close site gained
certification to the OHSAS 18001
health and safety standard following
a four day assessment by Lloyd's
Register Quality Assurance.
QA Manager, Mark Johnson comments “This
was a direct result of the drive, commitment and
hard work of all those involved in the
implementation process. The challenge now is
to maintain the same high standards of health
and safety at all levels, in all areas at all times.
Plans are now in place to roll out the standard
to other AESSEAL ® sites.
15

Karbochem - The Winning Team
AESSEAL (Pty) Ltd in South Africa
has signed a contract / partnership
agreement with local chemical
producer Karbochem for the upkeep
and improvement of their rotating
equipment including pumps, mixers
and reactors.
This partnership agreement will run for 4 years
and will include working with famous brands
such as Senmin, DOW and African Amines
based at Karbochem’s two sites at Sasolburg
and Newcastle.
This revolutionary piece of software allows
AESSEAL ® to keep detailed records of all
equipment on site and helps to increase
meantime between failure by identifying ‘bad
performers’.
AESSEAL (Pty) Ltd is looking forward to the
next challenge in this area, which should help it
in its mission to become the number one
mechanical seal company in South Africa!
The total value of the contract to AESSEAL ® is
approximately £110,000 (Ε165,000 / $198,000)
per annum.
Rob Waites comments “These plants are
situated in the heart of the petrochemical
industry where other major industrial plants are
situated. This geographical area has been a
stronghold for the local competitors for many
years, and this partnership should help
AESSEAL ® to prove to this industry that it is
capable of supporting their requirements far
better than any other seal supplier in the world.
The Karbochem sites will also be some of the
first sites in the world to have the new Asset
Health Management System fully implemented.
From left to right: Japie van der Merwe (Karbochem), Piet
de Wet (Karbochem), Willie Pretorius (Karbochem), Frannie
Viljoen (Karbochem), Nico van Niekerk (AESSEAL), Denis
Fraser (Karbochem), Hendrik Kruger (AESSEAL), Quintus
Burger (AESSEAL).
Puerto Rico Distributor Expands
Rich Greatti, Vice President of Sales,
represented AESSEAL ® in the grand
ceremony of the expansion of
Professional Sealing Devices in
Puerto Rico on 20 August, 2004.
The day began with a seal school attended by
21 people—many of them from large
corporations such as Pfizer Pharmaceuticals,
Shell Refineries, and Amigen. Hector Davilla
conducted the informative seminars. In the late
afternoon a ribbon-cutting ceremony was held,
attended by more than 80 people including
some local dignitaries. As is the custom, the
proceedings were blessed by the local priest.
pharmaceutical. With the expansion, they are
now able to fully service all of their customers
with a repair facility complete with lapping
machines. PSD employees 3 outside and 4
inside representatives.
Rich Greatti said “I was pleased to be in
attendance and show our support for thriving
distributorships such as PSD.”
16
Professional Sealing Devices has grown
tremendously, sealing such industries as waste
treatment, government, refineries and

Distributor Opens New Facility
AESSEAL (Pty) Ltd South Africa’s top
distributor, Easycoat, has recently
moved into new premises in Richards
Bay in Northern Kwazulu Natal.
Sakkie de Villiers, owner of Easycoat, has been
part of the AESSEAL ® flagship in South Africa
since AESSEAL ® was still represented by
National Trading Company, and decided to
venture forward on his own around the same
time the South African operation was started in
Midrand Johannesburg.
CONVERTOR II’s, CURC’s, SMSS’s, CDSA’s
and DMSF’s and SW2 systems on this plant.
Sakkie has received the South African
Distributor of the Year Award for 4 years running
now and his area is definitely one of AESSEAL ®
South Africa’s strongest footholds in the
country.
The Easycoat operation, managed by Sakkie
himself with the support of his wife Ina, has
been going from strength to strength in the last
5 years.
Easycoat has been running successful
contracts on plants such as Foskor, Richards
Bay Minerals, Tycor and also Mondi Richards
Bay. They were also awarded the contract to
supply over 52 double seals and water
management systems for the RB 720 upgrade
project on the MONDI site. AESSEAL ® now has
a healthy population of seals ranging from
The EASY COAT Team: Connie, Karina, Charles, Ina de
Villiers, Etienne de Villiers, Sakkie de Villiers.
Changing South Africa
AESSEAL (Pty) Ltd in South Africa
has recently embarked on one of its
greatest challenges yet.
The last decade has seen many changes in
South Africa as its economy and business
entities, big or small, are facing new obstacles
and challenges every day.
In South Africa probably the biggest challenge
Photo: Mokadi Max Mathye seen at the new premises of
EASY COAT in Richards Bay.
will be that of the Broad Based Black Economic
Empowerment program.
B.E.E. is the new buzzword in the South African
market and, regardless of which industry you
serve, it is becoming a necessity.
This reality has made a lot of people nervous,
and whilst other companies are looking for
alternative options, for example front
companies, AESSEAL ® South Africa has fully
embraced this initiative. It is implementing a
proper BEE strategy, designed to expand the
entrepreneurial and managerial classes and
help create a more representative middle class.
In April 2004 Max Mathye was appointed as
Director Designate in the South African
operation. Max previously worked with pump
manufacturer Rapid Allweiler, where he held the
position of Procurement and Logistics Director.
Max also brings with him 17 years of experience
and contacts in the local pump industry which
will be ideal for his role in AESSEAL Pty.
17

New MagTecta TM Bearing Protection
18
The MagTecta seal line is the first
double face mechanical cartridge
seal for bearing isolation. The
MagTecta-II TM has been developed
specifically for difficult API sealing
applications as well as faster RPM
applications.
For more than 100 years, engineers have been
searching for a means to improve rotating
equipment life by isolating the bearings to seal
in lubricants and seal out contaminants. Lip
seals and labyrinth seals have been used widely
for this purpose, but both seals suffer from
inherent sealing problems. The MagTecta TM
corrects these shortcomings, using
modern mechanical seal
technology.
What is the
solution to sealing
the oil in and the
water out A true,
hermetic seal is
needed to
accomplish this.
According to one
expert “Magnetic
seals are the only
practical hermetic
bearing-housing
closure.” (Published by
Heinz Bloch, P.E. October,
2001).
The MagTecta TM bearing isolator utilizes modern
mechanical seal technology, including
Antimony-Carbon against Tungsten-Carbide
seal faces. The seal is energized by magnets,
instead of springs, to minimize space. The
MagTecta TM fits into the same space that was
formerly occupied by a lip seal or laby seal, and
provides total, hermetic bearing isolation. The
MagTecta TM does not rub against the shaft, so
no shaft fretting damage results. Further, the
MagTecta TM seals using proper mechanical seal
faces, so equipment “breathing” is not allowed
and wash-water cannot pass through. The
MagTecta TM works equally well in horizontal or
vertical applications. In short, all of the
shortcomings of lip seals and laby seals are
overcome with the MagTecta TM .
The price for the MagTecta TM isolator is
approximately £70 (E105 / $126) per inch of
shaft diameter. This is about the same as the
cost of a laby seal. A similar-sized lip seal could
cost as little as $10, but when the total cost of
shaft damage and lost production are included,
the MagTecta TM is actually much less expensive
to operate than a lip seal. AESSEAL ® offers the
use of an ROI program which can input a
facility’s actual costs for labor, repairs, etc, and
graph the payback period for converting to a
MagTecta TM from a lip or laby seal. The ROI is
often as short as a few months.
Petroleum-related pumping applications are
often considered to be some of the most
difficult problems to solve. API 610, 9th edition
(Jan., 2003) states that “Bearing housings shall
be equipped with replaceable labyrinth-type or
magnetic-type end seals and deflectors where
the shaft passes through the housing. Lip-type
seals shall not be used. “Reliability Engineers
at refineries and offshore production
platforms are therefore searching for a
bearing isolator to replace the
ubiquitous lip seal. For this
reason, AESSEAL ®
developed the MagTecta-
II, which has been
certified to European ATEX
(Atmosphere Explosibles)
standards, and which is
compatible with the above
API guidelines. The
MagTecta-II TM replaces the
outboard Carbon face of the
MagTecta TM with bronze-filled Teflon,
thereby allowing greater shaft
velocities without creating more heat.
Bruce McCartney, President of ProSeal Inc., has
been installing MagTecta TM isolators for over
one year. "ProSeal's pump-repair division has
retrofitted MagTecta TM isolators on about 25
pump repairs” explained Bruce “and we have
observed a nearly complete elimination of water
ingress into the bearing housings on the pumps
fitted with MagTectas. On one application, a
rectifier-roll bearing housing was costing a
paper mill over £3,000 (E4,500 / $5,400) every
3-4 months to repair damage to the shaft and
bearings caused by water leaking past the lip
seals. The roll was rebuilt with MagTectas, and
there has been zero measurable water entry into
the bearings even after 4 months of run time."
The new MagTecta TM bearing isolator from
AESSEAL ® is truly a revolutionary new concept
in sealing bearing chambers, and can
considerably increase the MTBF (Mean Time
Between Failures) for all types of rotating
equipment.

AESSEAL ® Subsidiary in Finland
Finland, which has only 5 million inhabitants is
renowned for the Nokia plant, its many millions
of trees and thousands of lakes. Its northern
territories are known for their 24 hour daylight in
the summer and 24 hour darkness in the winter
when it is covered with snow for 5 months. Pulp
and Paper is the biggest single market sector.
Companies in this sector are respected as
having the most advanced production in the
international arena, producing close to a total of
30 million tons of pulp and paper.
It gives us great pleasure to
announce the establishment of
AESSEAL Finland Oy as the 23rd
subsidiary of A.E.S. Engineering Ltd.
From the 1st September AESSEAL Finland Oy
will officially begin trading, having acquired the
business that was formerly trading under the
name of Simac Oy.
Simac Oy became an AESSEAL ® distributor in
October 1998 having been established in 1994
primarily as a seal repair company. From
modest beginnings Simac/AESSEAL Finland
sales will be close to £1 million (E1.5 / 1.8
million) in 2005.
The team at Simac have been great supporters
of AESSEAL ® from their earliest days as a
distributor. Their sales staff and key customers
have been frequent visitors to AESSEAL ® HQ in
Rotherham, UK. Following the establishment
of AESSEAL Finland, these customer ties will
strengthen even more.
Helping AESSEAL ® to accelerate development
in this market sector will be Pertti Saukko and
Miikka Roivainen, whilst Ari Kortelainen, Jouni
Limatainen and Ari Flinkman will be looking
after seal repairs and the administration side of
the business.
Olavi Roivainen, the current MD of Simac Oy, is
taking a well earned retirement and AESSEAL ®
wishes him all the best for the future, although
he will continue to take an active interest in the
progress of his ‘baby’ under the stewardship of
AESSEAL ® .
AESSEAL ® Export Manager, Horst Yarrow is
quoted as being delighted at having been
involved with this project from the very first
phone call which resulted in Simac being
appointed as an AESSEAL ® distributor, to
concluding the deal to bring Simac into the
AESSEAL ® family under the guise AESSEAL
Finland Oy.
Horst, who will become Managing Director of
AESSEAL Finland Oy said, “This is where the
work really starts and I am confident that the
team will pull together to demonstrate that
whilst a certain phone company continues
connecting people, AESSEAL Finland Oy will be
connecting with customers”.
19

The AESSEAL ® Group of Companies
AESSEAL plc, Rotherham, U.K. Telephone: +44 (0) 1709 369966
AESSEAL plc, Derby, U.K. Telephone: +44 (0) 1332 366738
AESSEAL plc, Peterborough, U.K. Telephone: +44 (0) 1733 230787
AESSEAL plc, Scotland, U.K. Telephone: +44 (0) 1698 540422
AESSEAL plc, Middlesbrough, U.K. Telephone: +44 (0) 1642 245744
AESSEAL plc, Essex, U.K. Telephone: +44 (0) 1708 256600
AESSEAL plc, Pontypridd, U.K. Telephone: +44 (0) 1443 844330
AESSEAL plc, Warrington, U.K. Telephone: +44 (0) 1925 812294
AESSEAL (MCK) Ltd., Lisburn, U.K. Telephone: +44 (0) 28 9266 9966
AESSEAL (MCK) Ltd., Co. Cork, Ireland. Telephone: +353 (0) 214 633477
AESSEAL Inc., Knoxville, Tennessee, USA. Telephone: +1 865 531 0192
AESSEAL Inc., Seneca Falls, New York, USA. Telephone: +1 315 568 4706
AESSEAL Inc., Kingsport, Tennessee, USA. Telephone: +1 423 224 7573
AESSEAL ESP LLC, Cedar Rapids, Iowa, USA. Telephone: +1 319 393 4310
AESSEAL ALAA, Saudi Arabia. Telephone: +966 3 847 3180
AESSEAL Argentina S.A., Buenos Aires, Argentina. Telephone: + 54 11 4744 0022
AESSEAL Australia Pty Ltd. Queensland, Australia. Telephone: +61 7 32791144
AESSEAL Benelux B.V., Breda, Holland. Telephone: +31 (0) 76 564 9292
AESSEAL Brasil Ltda. São Paulo, Brazil. Telephone: +55 11 5891 5878
AESSEAL Canada Inc., Thunder Bay, Ontario, Canada. Telephone: +1 807 624 2727
AESSEAL Chile SA. Providencia Santiago, Chile. Telephone: +56 2 2343022
AESSEAL China Ltd., Ningbo, China. Telephone: +86 (0) 574 8823 2888
AESSEAL Danmark, Køge, Denmark. Telephone: +45 56 64 14 00
AESSEAL Deutschland AG, Rödermark, Germany. Telephone: +49 (0) 6074 881293
AESSEAL Finland Oy, Muurame, Finland. Telephone: +358 (0) 14 3384500
AESSEAL France S.A.R.L., Nieppe, France. Telephone: +33 (0) 3 2017 2850
AESSEAL Ibérica S.L., Tarragona, Spain. Telephone: +34 977 55 43 30
AESSEAL India PVT. Ltd. Pune, India. Telephone: +91 20 26872254
AESSEAL Italia SRL., Gallarate, Italy. Telephone: +39 033 179 9952
AESSEAL Malaysia SDN. BHD., Selangor, Malaysia. Telephone: +603 8062 1233
AESSEAL Mexico, S. de R.L. de C.V., Tampico, Mexico. Telephone: (52 833) 214 6983
AESSEAL Pty Ltd., Confluid Branch, Amanzimtoti, South Africa. Telephone: +27 (0) 31 903 5438
AESSEAL Pty Ltd., Gauteng, South Africa. Telephone: +27 (0) 11 466 6500
AESSEAL Turkiye, Istanbul, Turkey. Telephone: +90 (0) 212 659 70 91
web: http://www.aesseal.com email: seals@aesseal.com
Due to continuously fluctuating exchange rates this document assumes that UK £1 is equal to US$ 1.8 / 1.5.
AESSEAL ® is a Registered Trademark of AESSEAL plc Copyright © 2004 AESSEAL plc Ref: L-UK/US-ORACLESP-14 AES/DOC/IN 4776 07/04