AESSEAL® Wins Top Award AESSEAL ... - Component Seals

ORACLEAESSEAL ® Wins Top AwardMay 2003 Issue 13Derby y BranchE-Business AwarAardNew T05 SeriesRange of SealsPreferreferred ed Supplier ToTDowding & Mills UKAESSEAL plc has beenawarded the prestigious"Emerging Business Award"at the Yorkshire BusinessAwards 2003.Success at AESSEAL ®MexicoUS Tennessee TBranchFeatureNew ISOS InflatableSealsNew MagTectaSupport ToolsTNew Benelux BranchOpensAESSEAL ® WinsDegussa ContractNew Special ProductsDivisionThe award was presented to GroupManaging Director and founder, ChrisRea O.B.E., at a luncheon in LeMeridien Queen’s Hotel, Leeds, UK.For the award the judges placedemphasis on medium sized businesseswhich, through specialisation orinnovation have managed to competein the global market invariablydominated by large businesses.The award, sponsored by the VarietyClub of Great Britain, was presented byAzra Akin, the current Miss World.AESSEAL ® Expansion£2M ($/€ 3M) expansion to AESSEAL’s Global TechnologyCenter in Rotherham, UK, is now complete.New US TrainingTFacilitiesNew ArgentinaSubsidiary“GlobalCustomerService ofthe YearAward”Sponsored byAESSEAL ® Mill Close phase 3 expansion will provide newmanufacturing, inventory, testing and office facilities.Visit us atContinued on page 5...Hall 8, Stand F52, 19 - 24.05.2003In Frankfurt,Germany

Preferred Supplier to:AESSEAL ® has just been announcedas the preferred and exclusive vendorof mechanical seals and systems forDowding and Mills EngineeringServices UK.John Pedder, AESSEAL ® BusinessDevelopment Manager, who was instrumental inarranging this project, signed an agreementwith Dowding Operations Manager - ColinBrewster earlier this year.Dowding and Mills Engineering Services UK aremarket leaders in Engineering, Calibration &Electronics Services and will have significantrequirements for mechanical seals.This award is the result of exceptional customerservice provided to Dowding & Mills over anumber of years.Colin Brewster said, “AESSEAL ® hasconsistently outperformed their competitors onprice, delivery and service and this contract isthe result of continued performance.”At one of the Dowding & Mills plants AESSEAL ®has in some cases doubled Mean TimeBetween Failure, bringing extensive costsavings and down time reduction.Excellence in E-BusinessAt the prestigious Southern Derbyshire Business Awards 2002 held Friday 31January 2003, AESSEAL ® Derby (UK) branch took first place in the category ofExcellence in E-Business.The ceremony was hosted by BBC News personality Peter Sissons and attended byapproximately 500 attendees from the local business community.Anette Jensen, Rebecca Milner, Paul Bodenand Jamie Thums represented AESSEAL ® andwere thrilled to beat competition from fellowfinalists Saint-Gobain Pipelines and theDerbyshire Building Society.Winning this award, the first which is directlyattributed to the Derby Branch, is testament toAESSEAL's extensive E-Businessinfrastructure, customer service, open culture,effort, teamwork and commitment tocontinuous improvement.Year of the Mixer SealAESSEAL ® are hitting the Mixer,Agitator & Reactor market in 2003, asthey did with the Pump industry in theearly 1990’s.Modular, inventoried sealing solutions areproving to be an unbeatable force. New sealsupply is complemented by international mixerseal repair centres with internet downloadablerepair and assembly procedure standardization.The winning team from Derby, courtesy of the “DerbyEvening Telegraph".sealing solutions for Dryers which contain axialmovement capability of over 400mm (15”).Dry running and FDA compliant Mixer sealdesigns have been developed to target thePharmaceutical industry.The latest Stainless Steel Gas Panel range andhumidification support system has allowedAESSEAL ® to offer full sealing solutions fordifficult applications.The innovative Mixer seal product range hasbeen further enhanced with the introduction ofFor further information, contact Alan Roddis,Engineering Director, AESSEAL plc.

Rotherham HQ Extension CompleteAbove: The newly extended AESSEAL ® Headquarters in Rotherham, UK.Above: The foundationsare laid for the newextension.Above: The main frame forphase 3 was erectedwithin days.Above: Building continuesthrough Winter.Above: Major building onphase 3 is completedMarch 2003.Above: The new testhouse being built aroundthe existing one.Above: The new testhouse 200% expansioncompleted May 2003.Above: New Mill Closestores/inventory facility insidethe phase 3 extension.Above: An Aerial view ofthe site showing the newextensions.The 60% expansion to AESSEAL’sGlobal Technology Centre inRotherham, UK is now complete.The expansion is the culmination of growth andsuccess in home and foreign markets,particularly the USA.Growth has always been phenomenal atAESSEAL ® but in the last 5 years it has growntwo and a half times. Branches and subsidiarieshave been opened in Brazil, China, Canada,Mexico, India, Denmark, Turkey, France, Spainand Argentina.The growth has been fuelled by a technologicalrevolution within the company. Over 30 patentshave been filed and 52 completely newproducts developed in house and launched tothe world.The only problem with launching so many newproducts is providing the storage/inventoryspace and testing facilities for them.Each product needs to be available in around30 different size ranges and stock is required foreach one. The new extension will allow formuch needed extra space for inventory as wellas space for offices.The new testing facilities which have grownover 200% will increase capacity for the testingand development of new products.

AESSEAL Benelux Official OpeningAbove: Chris Rea OBE, AESSEAL Group ManagingDirector (on the right), unveils a plaque to mark theopening of AESSEAL Benelux, with John Van Rijsbergen,head of operations there.Above: AESSEAL Benelux customers at the new facilities.In September 2002 AESSEAL Benelux BV had the grand opening of its newlocation in Breda, The Netherlands.AESSEAL Nederland changed its name in May 2002 and moved to new premises at the same time.The new location has extra office space, a professional training room, hands-on training for pumpsand seals, inventory capacity and a repair facility.AESSEAL Benelux BV is now able to commit to the highest customer requirements.Copyright ©2003 AESSEAL plcanenvironmentallyhealthyway to sealTo find out about the depth of ourcommitment to the mechanical sealindustry and our award winningcustomer service visit our website at:www.aesseal.comor email us at:marketing@aesseal.comAESSEAL plcMill CloseTempleboroughRotherhamS60 1BZUnited KingdomTel: +44 (0) 1709 369966Fax: +44 (0) 1709 720788AESSEAL Inc.10231 Cogdill RoadSuite 105KnoxvilleTN 37932USATel: 865 531 0192Fax: 865 531 0571At the opening ceremonythere were around 50important delegates frommajor customers such asEastman, Voridian,Noveon, Cargill, Warman,KSB, Goulds and manyothers.AESSEAL ® GroupManaging Director, ChrisRea, was at the officialopening to unveil a plaqueto mark the occasion.After the official openingceremony customers wereinvited on a tour of theAESSEAL Beneluxfacilities and to anoverview of the latestproducts.John Van Rijsbergen,AESSEAL BeneluxManaging Director said“The open day was asuccess as we proved toour customers that thenew branch can providethe best service in thismarket.”

New Products Launched in SpainAbove: The AESSEAL ® stand at the exhibition.The MagTecta and CAPI 610 & 682products were well received whenthey were launched to a Spanishaudience at the 2002 Expoquema Fairin Barcelona.Expoquima is the most important fair forchemical and industrial maintenance productsin Spain and one of the most important aroundEurope.New USA Training FacilityMajor new expansion at AESSEAL’sUS headquarters, in Knoxville, wascompleted in January this year.The most important new features were themagnificent training rooms which were built toaccommodate conferences and other majorevents.The facilities were officially opened at the 2003Distributor Conference in February.Tom Grove made a presentation and dedicatedthe new training facility to be called the ‘PeterHead of AESSEAL Iberica in Spain, Alex Linaressaid “Expoquema was all about raising theawareness of AESSEAL ® and our new productsin the Spanish market.“AESSEAL Iberica is still relatively new, since itwas formed in July 2001, but with 60,000visitors this exhibition was ideal for ourrequirements.”The new products generated a huge amount ofinterest and Alex looks forward to turninginterest into sales.API - NEWSFLASHA comprehensive installation reference listis THE KEY to API industry penetration.See the AESSEAL ® case history webapplication for over ONE HUNDRED Seal &Support System installation references inRefineries, Offshore & Inshore explorationplatforms and Petrochemical plants, fromaround the world. AESSEAL ® are now anaccepted API player.Dunand Training Facility’ and the training roomto be called the ‘Peter Dunand Room’.He also unveiled a scroll from the Mayor of theCity which he read out. In effect he announcedthat that particular day had been made "PeterDunand Day" in Knoxville.Peter, the US Distributor Manager, has beenwith AESSEAL Inc. from the very early days ofits existence. He has been a key figure inbringing on board the US distributors andcontributing to the success of the USoperations as a whole.Above: The 2003 US Distributor Conference at the “PeterDunand Training Facility” in Knoxville, USA.Above: From left, Chris Rea, Peter Dunand and Tom Grove

AESSEAL Kingsport, USAAbove: The AESSEAL Kingsport Team. Back row from left: Freddie Dotson (On-site Eng.), Matt Lewis (On-site Eng.),Warner Brickey (Shop), Chuck Morell (Technician), Robert Feathers (Shop Leader). Front row from left: Dave Harkerload(Shop), Wes Sandidge (On-site Eng.), Glenna Neal (Inside sales/ Inventory), Paula Abadie (PA to R. Greatti) and RichGreatti (VP Sales).It started out as a hope and a dream:the thought of AESSEAL ® being asupplier to Eastman ChemicalCompany, which is located innortheast Tennessee, just 90 milesnorth of Knoxville.In late 1997, a couple of Convertor II TM sealswere supplied to Eastman for a Kinney vacuumpump. From there, opportunities were given toAESSEAL ® to supply mixer seals and others.Eastman quickly found out that AESSEAL ® wasfor real and we could supply a quality product ata very competitive price. This quickly spread toall areas of the plant as we began to supplyseals for various applications.As AESSEAL ® began to make a name for itselfat this site, it did not take long for Eastman torecognize the benefits of having AESSEAL ® as avendor.Eastman put together a bid package for thethree major suppliers of seals to the site.AESSEAL ® was also included in this package.The total number of items to bid exceeded 1173line items. It took 3 long hard weeks of working12 to 14 hours a day to complete the bidpackage, which was submitted in August 1998.By September 1998, Eastman sent two wellrespected engineers to the UK for a tour of theAESSEAL ® facilities. What they found was aclean and modern facility with people whowanted to be there.The engineers walked away from the visit andwere impressed with the facilities but most of allwere amazed at the people who worked atAESSEAL ® . Their overall attitude convinced theengineers that AESSEAL ® had something goingon and they wanted to be a part of it.Shortly after the visit, it was announced thatAESSEAL would be the Channel Supplier toEastman Chemical Company in Kingsport, TN.The scramble took place with AESSEAL ®providing CSSs and BCURCs in less than 4weeks as the "Seals of Choice". A building wasalso under construction on-site and thus theKingsport Branch was formed.The original idea was to have this facility as asupport center for Eastman while all the sealswere to be built in Knoxville. As the demandbecame apparent so did the vision to have thisfacility as a Service Center to build seals ratherthan have this done in Knoxville.Kingsport began to build the seals to meet theKingsport facilities demand in January 1999.Since AESSEAL ® was a Channel Supplier,Kingsport supplied all the seals and seal partsregardless of the manufacture of the seal. Thelabour for seal repairs was being handled byanother shop within the Eastman facility.

Things began to go extremely well and a few ofthe other sites like Arkansas Eastman andEastman Resins, Inc., formerly LawterInternational, Inc., began to use AESSEAL ® formechanical seals.Another big break came when AESSEAL ® tookover the seal repairs in April 2001. This openedup the door for Kingsport to become more thana provider of new seals to Eastman but couldrepair all makes and models of seals regardlessof manufacture.A plan was drafted and the equipment waspurchased to handle the repair business inKingsport. In the first month, the Kingsportfacility inherited a backlog of over 150 seals andmore arriving daily from the Eastman sites.Within 2 months, the backlog was down to 25seals with an average of 14 days from start tofinish for a repair regardless of the manufacture.Now that the facility was in place, Kingsportbegan operating independently of Knoxville.Carrying its own stock, ordering from the UKand outside vendors began to become the dailyroutine in Kingsport. Although this was not anunusual task, this allowed Kingsport to operatelike Derby, UK as a service center.Word spread quickly and we began to receivecompetitor seals, mainly mixer units fromdistributors and our own direct salesforce.These seals were handled like our own due tothe level of expertise that existed in Kingsport.With trained staff and several years experiencebetween them, handling seals from 0.500" to14.000" diameters was not a problem.As more AESSEAL ® seals were being used atEastman, mean-time-between-failure began toincrease and the revenue began to decrease.Rather than layoff, we decided to haveKingsport handle the recently acquired Noveoncontract in April 2002. With this new contract,the Kingsport Branch could hire an additionalperson and expand the facility to meet thedemands.Now with 3 on-site engineers and 1 technician,3 shop people and 2 inside salescorespondents, the Kingsport Branch wasready for the challenge.Today, the Kingsport facility operates as abranch of AESSEAL, Inc. and is fully staffed withcapabilities of handling all of the AESSEAL, Inc.functions with the exception of Accounting,which is done in Knoxville.Although Eastman and Noveon are the maincustomers, the Kingsport Branch handles allspecials and is capable of building and repairingall makes and models of mechanical seals.Above: Robert Feathers (left) and Matt Lewis (Right) with a fixed 10.000” Mixer seal.

TMMagTecta Update..........With over £100k (€/$ 150k) WORLDWIDE SALES in the last 4months since product launch, the MagTecta is proving to be themost successful product ever launched in AESSEAL ® history.Applications are coming in thick and fast. Hundreds of installation successes arebeing recorded throughout the world, in every industry sector.Particular success is apparent in gearboxes, process pump bearingchambers and roller applications where bearing chamber contamination and/or lossof oil is a major issue.The MagTecta design combines the latest AESSEAL ® "pure innovation" with itsworld-leading, customer orientated, "modularity" concept. In true AESSEAL ® fashion,the MagTecta range is modular meaning less inventory is carried withoutsacrificing customer service.The MagTecta is a DOUBLE magnetically energized mechanicalseal, with magnetic attraction between two stationary components.This dual seal design is extremely valuable in hose-downapplications.A Pulp and Paper end user on the West Coast of the USAinstalled a MagTecta on a Goulds 3196MT. The pump wasput into service in a condensate location, using a CDSA/VSE/10ltr/W3 system. Then a condensate line, probably 160+ degree F (70deg C) CONDENSATE was directed at the seal for 4 days!!! Onemonth later, it is still working with no moisture in the bearing housing.See the web based case history 1334 for further information.The design has no rubbing elastomers to wear and replace. Rubbingelastomers damage and wear mating components, whilst simultaneouslyincreasing equipment power consumption.An example of the benefit of this is shown in web case history 1392. A 70mm MagTectaTXS was installed on a Screw press gearbox in the Pulp and Paper Industry in South East ofEngland.The MagTecta was sealing the oil filled bearing chamber. The customer had a bucket under theprevious lip seal arrangement. EVERY DAY the bucket was filled with oil, which leaked from thegearbox. The operators had to empty the bucket and refill the gearbox. This involved 1 hour perday of their time.MagTecta Multimedia VideoThe benefits of the AESSEAL ® MagTecta can be seen inthe interactive video on CD-ROM and also on theAESSEAL ® website.Left: TheMagTectavideo on theAESSEAL ®website.Split in to four different sections, the video shows theproblems with lip seals, the problems with labyrinth seals,the problems with single mechanical seal bearingprotectors and finally the benefits of the MagTecta.This video can be viewed live on the AESSEAL ® website atwww.aesseal.com under the products section or requestedon CD-ROM by email from marketing@aesseal.com.Right: TheMagTectavideo onCD-ROM.The Movie Lip Seal Labyrinth Seal Single Mechanical MagTecta

TMA Bearing Protection RevolutionTMThe leaking oil would also fall onto coating operators, which created a healthand safety issue. Every four to six months they would have to machine newshaft sleeves and repair seal housings of at a cost of approximately £160.00(€/$ 240.00) a time.The MagTecta was installed at the end of March and iscurrently leak free. Within 1 week it paid for itself. Needless to saythat the end user operators are delighted with the performance.Probably, the highest degree of MagTecta success has come from the steelprocessing industry.2 off 120mm M-TXS MagTectas were installed on either side of a horizontalroller in an UK Steel processing plant. The MagTectas protect the roller bearingsand operate in an oil splash at 300 rpm.The MagTectas replaced lip seals which leaked on equipmentstartup. The oil seals also allowed oil to escape causing a firehazard to the plant. Occasionally the leaked oil fell onto thefinished rolled steel and caused the scrapping of material.The Magtectas were installed in early February 2003 andhave been running leak free ever since. See web basedcase history 1449 for further information.Furthermore, the design does not include a complexlabyrinth arrangement, which could clog or seizeparts with close radial and axial running clearances.The labyrinth seal was the primary cause offailure on a Worthington Simpson 50 CP200pump in a plant in the Wet Corn Millingindustry.30mm and 24mm MagTectas were installed onthe pump and motor side of the bearing chamber running at3000rpm on oil. The contract account now wishes to standardizeand fit Magtectas on all future pump repairs.See the AESSEAL ® website case history database, in the "Applications”section of the AESSEAL ® website or on the “Environmental SoftwareSuite", for further MagTecta successes and installation records.Above: The MagTectasample case availablefrom AESSEAL ® . Emailmarketing@aesseal.comMagTecta Application FormAESSEAL plcMill Close, Bradmarsh Business ParkTempleboroughRotherhamS60 1BZTel: +44 (0) 1709 369966Fax: +44 (0) 1709 720788E-mail: seals@aesseal.comWeb: www.aesseal.com123MagTecta Application / Order / Enquiry FormCustomerCompany: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date: . . . . . . . . . . . . . . . . . . . . .Engineer: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Code: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Question: Will it fit or can AESSEAL ® make a seal to fit? Fill in sections 2 & 4Question: What materials do AESSEAL ® suggest? Fill in sections 2 & 3Question: I may need a Y ref? Fill in all sections (2 to 5)Housing DetailsØBEDFØAØC (max)ØA . . . . . . . . . . . . . . . . . . . . . . . . . . .ØB . . . . . . . . . . . . . . . . . . . . . . . . . . .ØC (max) . . . . . . . . . . . . . . . . . . . . . .D: . . . . . . . . . . . . . . . . . . . . . . . . . . . .E: . . . . . . . . . . . . . . . . . . . . . . . . . . . .F: . . . . . . . . . . . . . . . . . . . . . . . . . . . .Machinery DetailsManufacturer: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Size / Type: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Serial No: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speed: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Axial Movement (max): . . . . . . . . . . . . . . . . . . . . . . . . . Radial Movement (max): . . . . . . . . . . . . . . . . . . . . . . . .Machinery Modifications: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Product DetailsProduct: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Temperature ºC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Chemical Composition / Concentration: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.H: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Abrasive Content: Yes NoSince the launch of the MagTecta, AESSEAL ® has made it mucheasier to select and order this product.This is done through the new MagTecta Application form whichis available from the downloads section of the AESSEAL ® website,www.aesseal.com.The form allows the user to submit the appropriate information toAESSEAL ® which will make it much easier and quicker to processand supply the order.ATEX InformationIs ATEX compliance required? Yes NoMining / Group N/A M1 M2 GRI GRIIZone N/A 0 1 2Fluid Category N/A IIA IIB IICGas or Dust N/A Gas Dust BothTemperature Class: T1 [450ºC (842ºF)]T2 [300ºC (572ºF)]T3 [200ºC (392ºF)]T4 [135ºC (275ºF)]T5 [100ºC (212ºF)]T6 [85ºC (185ºF)]

Packing More into Our AwardWinning Customer ServiceOriginally the 'Special Products Division' (SPD)of AESSEAL plc was formed to administer noncoresealing business (core business is thedesign and manufacture of mechanical seals).Therefore over the past 20 years, this divisionhas been responsible for some of the moreobscure sealing items such as: MechanicalPacking, Die Formed Packing, Flange Joints,PFTE Gaskets, Rubber Mouldings, PlasticMouldings, Hydraulic Seal, Cut Joints, etc....Last year over 40% of the SPD sales wereattributed to mechanical packing and the restmade up from Goretex® products (20%) andFlange Seal (20%), but the growth of overallsales was diminishing year on year, whichconflicted with the company which is growingglobally!gland packingrangeTherefore it became obvious that the SPD was dying on its feet without any true investment,interest or direction; which if allowed to continue, could detract from the overall sales effort ofevery sales engineer.This full graphite bellows seal is theonly patented cartridge seal that fitsinside radial cross sectionalspaces as small as0.312” (8mm).making the BSFG atruly advantageoussealing solution.BSFGBellows Single FullGraphite CartridgeSealSo, at the end of 2002 JohnPedder (UK Sales Manager)was presented with thechallenge of resurrectingthis product range andgiving it a new lease of life.John's first task was toconduct a SWOT analysisand identify strengths andweaknesses, and as aresult, this year weemployed a 'productspecialist'.His name is ChristopherDean, who came toAESSEAL ® from NW Pump& Valve and before that wasthe UK Product Specialistfor another sealmanufacturer.50% More Bellows...12Industry Standard? 50 % Extra...Increases Seal Life®To find out more about the BSFG or any of ourproducts and services visit our website atWeb: www.aesseal.comEmail: marketing@aesseal.comThe plan is to phase thedivision back into themarket and generateinterest resulting in moresales, starting straight away.AESSEAL plcMill CloseTempleboroughRotherhamS60 1BZUnited KingdomTel: +44 (0) 1709 369966Fax: +44 (0) 1709 720788© Copyright AESSEAL plc 2003AESSEAL Inc.10231 Cogdill RoadSuite 105KnoxvilleTN 37932USATel: 865 531 0192Fax: 865 531 0571Plans are to grow sales by100% over the next fewyears.

ISOS - Inflatable Shut Off SealThe ISOS, which is fitted between the pumpand the radially divided seal, forms a separateseal when required, allowing the quick and easyremoval of the mechanical seal.The ISOS works on the principle ofsurrounding the shaft with an inflatableelastomeric bladder. Under normal operatingconditions, when the mechanical seal isworking, the bladder remains unpressurized.Above left: A sectioned view of the ISOS mechanical seal.Above right: The new ISOS literature. Request a copyfrom marketing@aesseal.com.Most engineers will relate to theproblems encountered wheninstalling or removing a radiallydivided mechanical seal fromrotating equipment.However, the biggest single problem is that thewhole system has to be drained or isolated sothat liquids do not pour out when the seal isremoved. This can sometimes take hours oreven days depending on the application - alllost production time.The AESSEAL ® ISOS, the Inflatable Shut OffSeal, solves this major problem.When the mechanical seal fails or needsremoving, the bladder can be inflated therebymechanically sealing the shaft. The seal canthen be easily removed without draining orisolating the equipment.Above: A cross section view of the ISOS with a radiallydivided seal (RDS) mechanical seal. This shows how theRDS can be removed once the ISOS is inflated.New AESSEAL Argentina SubsidiaryAESSEAL ® is continuing its plans tobecome Number 1 globally in the sealindustry by creating another newsubsidiary in South America.This new development in Argentina follows theformation of AESSEAL Brasil and AESSEALMexico in 2002.The joint venture between AESSEAL ® distributorPyC SERVICIOS PETROQUIMICOS, owned bythe Nogues family, and AESSEAL plc has led tothe formation of AESSEAL Argentina S.A. inBuenos Aires.This will increase the global presence ofAESSEAL ® to 36 branches and subsidiaries andmove the company closer to its plans for apresence in every major market.Group Managing Director, Chris Rea said"South America offers tremendous opportunitiesfor AESSEAL ® and we believe the Nogues familyare the ideal partners to drive our businessforward in Argentina, where the new jointventure will accelerate market development.“We are also excited about the opportunity thiscreates in Uruguay, Paraguay, Bolivia and Chile,with the first priority being the formation ofAESSEAL Chile, in the 3rd Quarter of 2003".AESSEAL ® , the UK's 2nd largest manufacturerof mechanical seals, achieved sales to morethan 50 countries in 2002.Following the opening of AESSEAL Argentina,the Group CEO, Gordon Bridge, also reports"We are well on the way to achieving targetsales growth of 20% in 2003".

New Posters AvailableAESSEAL ® has produced a new rangeof posters for its latest products.There is a new CAPI 610 & 682 seal and systemrange poster to promote AESSEAL ® mechanicalseals designed for the API Industry. There is thenew MagTecta poster which promotes theadvantages of the new AESSEAL ® MagTectabearing protector.The Single Spring Component Seal productrange poster gives basic details of most of thedifferent products in this range. The newProduct Range development poster shows therecent additions to the product range.To order any of these please contact theMarketing Department: marketing@aesseal.comAPI IndustryStock Code: AW 0902Size: W=594mm xH=594mmProduct Range AdvertStock Code: AW 0905Size: A1 W=594mm xH=840mmSingle SpringComponent Seal RangeStock Code: AW 0901Size: A1 W=594mm xH=840mmEaster Customer ServiceBearing ProtectorSealsStock Code: AW 0888Size: W=594mm xH=594mmAESSEAL ® has been recognised byits customers for particularlyexceptional service on two jobswhich were both done over Easterholidays.The first was for a large chemical company inCanada, who had a seal fail on Easter Friday. Asa direct result of the seal failure, huge losses inproduction were encountered every hour.Their usual supplier quoted 10 days for deliveryof a replacement seal which clearly wasn'tacceptable so, in despair, they contactedAESSEAL ® , a company they had heard of butnot yet tried.AESSEAL ® agreed to help even though they hadto design this non-standard seal early in themorning of Easter Saturday. By mid afternoonon Saturday the seal had been manufactured,assembled and inspected.It was delivered to Heathrow to catch theovernight flight to Canada and was picked up atthe other end by an AESSEAL ® engineer whohad been waiting for it. By the end of EasterSunday the AESSEAL ® engineer had supervisedthe installation and the seal was runningsmoothly.Another emergency occurred at a largechemical plant in Germany. They had a seal thatfailed over the Easter weekend and they couldnot find anyone in Germany who was willing towork through the weekend to supply areplacement seal.The company contacted the AESSEAL ®Deutschland AG Managing Director at home onEaster Saturday, who accepted the challengeon behalf of AESSEAL ® and a new seal wassupplied and installed by the end of theweekend.AESSEAL Group Managing Director, Chris Rea,says "Customer service is ingrained in ourculture. Maintaining this standard is the biggestchallenge we face as we grow. However, wehave set all possible procedures in place tomake sure it continues at this level.”

UVDB ExhibitionAESSEAL ® has once again scooped theprestigious Gold Supplier PerformanceAward from Thames Water, a majorwater supplier for the South of England.AESSEAL ® Sales Engineer Richard Searle, who hasbeen working with Thames Water since 1983, saidhe was delighted to win the award which meantscoring above 80% in all of their various criteria.The MagTecta ® and CAPI 610 & 682products were shown to a major UKaudience at the UVDB exhibition inLondon, in January.This is a major UK utilities exhibition and manyimportant customers and potential customersattended.The picture shows from left to right: AESSEAL ®Sales Engineers - Chris Dean, Gary Mills, MarkPage and Richard Searle.Thames Water Gold AwardThe Thames Water supplysystem is one of the world’slargest systems and seals havebeen successfully installed in all areas.The main products that have been successfullyused throughout Thames Water are CURCand SAI single seals, the RDS RadiallyDivided Seal, The CONVERTOR II and manyother Component Seal types.AESSEAL Brasil Open DayAESSEAL Brasil was officially openedon the 3rd of April 2003.The opening ceremony was initiated by JoseFabio Camocardi, Director General of AESSEALBrasil Ltda. and Chris Rea, Group ManagingDirector of AESSEAL ® .Many major customers attended to see the newfacilities and also to preview some newproducts.Chris Rea said “Brasil is a huge and veryimportant market for us.“Business won’t be easy because there aresome large and well established mechanicalseal suppliers in this country.“However, our philosophy of providing suchexceptional service that customers do not needother sources of supply should help us meet ourtargets.”

AESSEAL ® Wins Degussa ContractSo at the end of 2001, AESSEAL ® were invitedto bid for this prestigious contract, which onlyserved to encourage the existing seal supplier.Degussa therefore extended their contract foranother 12 months trial period.During that time AESSEAL ® regrouped andprepared more information based on Degussacurrent Mean Time Between Failure (MTBF) andother data. Our opportunity came in December2002, when the seal contract expired.Above: Mike Goodworth, Procurement Manager ofDegussa Knottingley with Owen Bewick of AESSEAL ® thenew Degussa Account Manager, signing the contract for afive year exclusive AESSEAL ® supply of MechanicalSealing Devices and Sealant Systems.Degussa, a German ownedinternational chemical manufacturer,has one of its chemicalmanufacturing plants based inKnottingley in Yorkshire, UK.This plant had been contracted to a largecompetitor mechanical seal manufacturer forthe past 4 years. At the end of the contractperiod Degussa were obliged to look foranother supplier.This time the AESSEAL ® CorporateDevelopment team (John Pedder and PeterWatson), were invited to present the AESSEAL ®Seal Management Contract. This includedstrategies to improve their MTBF and increaseseal reliability, thus reducing their annual sealand pump repair spend.This was well received by the Degussa contractteam of Rob Morgan, Engineering Manager,Mick Waite, Reliability Engineer and MikeGoodworth, Procurement Manager, and so onMarch 1st 2003, AESSEAL ® took over theexclusive Degussa contract at this site for a 5year period.Since that time the Degussa team has invitedAESSEAL ® to present to their other Degussaplant at Seal Sands in the UK, with anintroduction to their other 10 production plantsin Germany.Atex Compliance AchievedAESSEAL ® is in the final stages ofachieving full ATEX complianceacross its entire range of MechanicalSeals and Systems.The European directive 94/9/EC commonlyreferred to as ATEX becomes legislation at theend of June 2003.From then on it will be an offence to supply newequipment into areas which may have anexplosive atmosphere without a propercertificate of conformity.Whilst this only applies to the European Union, itis estimated that as many as 20% of all futureAESSEAL ® seals and systems could be affected.AESSEAL ® has forged ahead of the industry andassessed all of its products, from the simplest ofsingle springs through to the most complicatedof Mixer Seals and Systems.Ian Smedley, Technical Support Manager hasstated "AESSEAL's modular design policyhelped significantly with the certificationprocess, which, during the course of theassessment, highlighted what excellentproducts we already produce".AES seals supplied in accordance with Atexrequirements are currently being referenced onthe web based case history application.If you are selling into Europe and require furtherinformation on ATEX, drop a line to Ian Smedley,in the Technical Support Department,Rotherham on ians@aesseal.co.uk.

Success at AESSEAL MexicoSince AESSEAL Mexico wasincorporated as a group company inSeptember 2001, rapid growth andsuccess have been achieved.The company, which is located in the heart ofdowntown Tampico, an important seaport andindustrial centre in the Gulf of Mexico, now hasmany prestigious names as customers.AESSEAL Mexico’s main customers nowinclude many major corporate customers whoproduce Titanium Dioxide, Styrene andButadiene.AESSEAL Mexico is growing due to itsaggressive approach to the market, at the cost of long-established firms. In 2002 sales were 50%higher than in 2001 and similar growth is expected for 2003.The General Manager of the Mexican branch is Tomas Medina, a Chemical Engineer with aMasters Degree in Economics and 15 years experience in the pump business.Tomas says that the total package offered by AESSEAL Mexico of quality, service and pricing putsthem in a leading position above their competitors.He said “Historically ourglobal competitors have hadthe run of the market andsucceeded in chargingwhatever they like.Above: Head of AESSEAL Mexico, Tomas Medina(centre), with Leopoldo Lopez and Fransisco Perez.“Now we are competingagainst them in almost everymarket we are forcing themto reassess their strategies.”THE YEAR OF THE MIXER SEAL!AESSEAL Mexico fullyrealises the importance ofgaining the confidence of itscustomers, and in orderachieve this has taken up ahuge promotional effort.This has included numerousvisits to potential customersfor presentations andseminars and has so farsucceeded in changingopinions.AESSEAL Mexico hasrecently opened a limitedrepair facility which willfurther enhance its positionin the market.AESSEAL plcMill CloseTempleboroughRotherhamS60 1BZUnited KingdomTel: +44 (0) 1709 369966Fax: +44 (0) 1709 720788• Proven increased MTBF usingAESSEAL ® designs• Mixer process Savings ofover £2M ($3/€3)• In-house manufacture up to 26”(660mm) flange diameter• 10” (260mm) shaft Mixmastersalready supplied• Full range of seal support systemsWeb: www.aesseal.comEmail: marketing@aesseal.comAESSEAL Inc.10231 Cogdill RoadSuite 105KnoxvilleTN 37932USATel: 865 531 0192Fax: 865 531 0571

New TO5 Product LaunchOver the last year AESSEAL ® hasinvested huge resources indeveloping the T05 Series range ofreplacement seals for Flygt ® andGrindex ® pumps.In order to help with the easy selection andpromotion of this new range a new brochureand extensive internet developments have beencompleted.First of all there is a new 24 page brochure,stock code L-UK/US-T05SERIES-02, whichcontains information of the full range.Each type of T05 has a cross section,description of features, size details and stockcode information.This is available to download from the AESSEALwebsite or a hard copy can be requested byemail from marketing@aesseal.comAnother new feature designed to help makeselection easy within the range is the T05Product Selector on the AESSEAL ® website.The product selector allows the user to navigatethrough a logic tree to select the seal of theirchoice.You will have the option of selecting a Seal orSystem – choose the Seals, then Seals to SuitSubmersible pumps. From here on you will beable to easily find the correct seal you requirevia the simple multiple choice questions.More T05 information is on the Applicationssection of the AESSEAL ® website. Here the usercan choose a design to suit their requirementsand select things like materials specificationsand even create their own general assemblydrawings.To access, select the Applications menu on theAESSEAL ® homepage. Next, enter yourpassword if you have one or request a new onewhere shown. From there make the followingselections: Standard Product G.A.; View G.A.Orders; Mechanical Seal; Single Spring; T05.Here you will arrive at a page where you canselect the relevant T05 product, fill in therequired specification and create a GeneralAssembly drawing.This can be accessed from the AESSEAL ®website by visiting the Product section andchoosing Product Selector from the top of the list.WUPS - Another AESSEAL ® SuccessThe WUPS seal range isspecifically designed to suit theWaukesha® Universal Rotary LobePump, models U30, U60 and U130.This innovative design is now successfullyemployed at many major international customersites, resulting in massive improvements toprocess uptime on difficult applications.Installation successes include two UK cornmilling factories sealing corn syrup and a majorchocolate manufacturing business.At a major USA car manufacturing plant, theWUPS U30 seal design has outlasted theoriginal OEM seal design by over four times, ona clearcoat paint duty.Single WUPS seals have been supplied to amajor UK biscuit manufacturer.At a major toothpaste manufacturer plant, theWUPS seal, complete with a SSE10 P2system has outlasted the previous sealingdevice by over 150 days.There is considerable market interest in theproduct and units are being supplied withSSE10 P2 systems at another majorinternational confectionery organization.A double seal system, again with a pressurizedbarrier system is about to be supplied to amultinational coffee powder manufacturingfacility following the success and improvedperformance of the single WUPS seal.Anyone requiring more details of the aboveinstallations, see the case history websiteapplication or call Richard Smith (UK technicalsales Director), on +44 (0) 7774 227653.

customer service sealed with engineered excellenceSplit SealsSeals to suit Flygt® PumpsCartridge SealsSupport SystemsSeals to Suit Richter PumpsProgressive Cavity Pump SealsSingle Bellows SealsBearing ProtectorsNon-Metallic SealsMixer SealsAPI SealsBellows & Flow Induced SealsLSEAL Mixmaster VI CAPI 610 & 682 BDFI / BDFCFI-DSNM-R PCPS P04U/P05U MagTectaRDS T05 Series CON II, SCUSI,CURC & CDSA24 Patents in 5 Years...Pumppac, AS15& SSE102 1 /2 x Growth in 5 Years...52 New Products in 5 Years...Letyour Future!AESSEAL plc, Mill Close, Templeborough, Rotherham S60 1BZ United Kingdom Telephone: +44 (0) 1709 369966 - Fax: +44 (0) 1709 720788AESSEAL Inc. 10231 Cogdill Road, Suite 105, Knoxville TN 37932 USA Telephone: 865 531 0192 - Fax: 865 531 0571Copyright © 2003 AESSEAL plcTo find out the depth of our commitmentto customer service visit our website at:Web: www.aesseal.comEmail: marketing@aesseal.com

customer servicesealed withengineeredexcellenceThe AESSEAL ® Group of CompaniesAESSEAL plc, Rotherham, U.K. Telephone: +44 (0) 1709 369966AESSEAL plc, Derby, U.K. Telephone: +44 (0) 1332 366738AESSEAL plc, Peterborough, U.K. Telephone: +44 (0) 1733 230787AESSEAL plc, Scotland, U.K. Telephone: +44 (0) 1698 540422AESSEAL plc, Middlesbrough, U.K. Telephone: +44 (0) 1642 245744AESSEAL plc, Essex, U.K. Telephone: +44 (0) 1708 256600AESSEAL plc, Pontypridd, U.K. Telephone: +44 (0) 1443 844330AESSEAL (MCK) Ltd., Lisburn, U.K. Telephone: +44 (0) 28 9266 9966AESSEAL (MCK) Ltd., Co. Cork, Ireland. Telephone: +353 (0) 214 633477AESSEAL Inc., Knoxville, Tennessee, USA. Telephone: +1 865 531 0192AESSEAL Inc., Seneca Falls, New York, USA. Telephone: +1 315 568 4706AESSEAL Inc., Kingsport, Tennessee, USA. Telephone: +1 423 224 7573AESSEAL ESP LLC, Cedar Rapids, Iowa, USA. Telephone: +1 319 393 4310AESSEAL Deutschland AG, Rödermark, Germany. Telephone: +49 (0) 6074 881293AESSEAL Italia SRL., Gallarate, Italy. Telephone: +39 033 179 9952AESSEAL Pty Ltd., Gauteng, South Africa. Telephone: +27 (0) 11 466 6500AESSEAL Pty Ltd., Confluid Branch, Amanzimtoti, South Africa. Telephone: +27 (0) 31 903 5438AESSEAL Malaysia SDN. BHD., Selangor, Malaysia. Telephone: +603 8062 1233AESSEAL Benelux B.V., Breda, Holland. Telephone: +31 (0) 76 564 9292AESSEAL Ibérica S.L., Tarragona, Spain. Telephone: +34 977 55 43 30AESSEAL Danmark, Køge, Denmark. Telephone: +45 56 64 14 00AESSEAL France S.A.R.L., Nieppe, France. Telephone: +33 (0) 3 2017 2850AESSEAL Turkiye, Istanbul, Turkey. Telephone: +90 (0) 212 659 70 91AESSEAL Canada Inc., Thunder Bay, Ontario, Canada. Telephone: +1 807 624 2727AESSEAL China Ltd., Ningbo, China. Telephone: +86 (0) 574 8823 2888AESSEAL Mexico, S. de R.L. de C.V., Tampico, Mexico. Telephone: (52 833) 214 6983AESSEAL Brasil Ltda. São Paulo, Brazil. Telephone: +55 11 5891 5878AESSEAL India PVT. Ltd. Pune, India. Telephone: + 91 20 6872254AESSEAL Argentina S.A., Buenos Aires, Argentina. Telephone: + 54 11 4744 0022web: http://www.aesseal.com email: seals@aesseal.comAESSEAL ® is a Registered Trademark of AESSEAL plc Copyright © 2003 AESSEAL plc Ref: L-UK/US-ORACLE-13 AES/DOC/IN 4776 05/03