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BasicsCard - Making purchases easy for you - Kirundi

BasicsCard - Making purchases easy for you - Kirundi

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Can I use self service to<br />

manage my <strong>BasicsCard</strong><br />

Yes. Self service is an <strong>easy</strong> and secure way to<br />

manage <strong>you</strong>r income managed money without<br />

having to wait to speak with a Customer Service<br />

Officer. You can:<br />

• call the self service line on 136 240<br />

• go to humanservices.gov.au/onlineservices, or<br />

• use a self service computer at <strong>you</strong>r local Service<br />

Centre.<br />

You can use self service to:<br />

Service<br />

Check <strong>you</strong>r <strong>BasicsCard</strong> and<br />

Income<br />

Management account balance<br />

Access <strong>you</strong>r Income<br />

Management and <strong>BasicsCard</strong><br />

account details<br />

Online at:<br />

humanservices.<br />

gov.au/<br />

onlineservices, or<br />

<strong>you</strong>r local Service<br />

Centre.<br />

✓<br />

Phone:<br />

136 240<br />

Check <strong>you</strong>r <strong>BasicsCard</strong><br />

remaining daily spend limit<br />

✓ ✓<br />

Check <strong>you</strong>r recent transaction<br />

history <strong>for</strong> Income<br />

Management and <strong>BasicsCard</strong><br />

Check <strong>you</strong>r Income<br />

Management expense<br />

allocations<br />

✓<br />

✓<br />

✓<br />

✓<br />

✓<br />

✓ ×<br />

Apply <strong>for</strong> an advance payment ✓ ✓<br />

Request an Income<br />

Management statement<br />

✓ ✓<br />

Transfer available income<br />

managed funds to <strong>you</strong>r<br />

<strong>BasicsCard</strong> (conditions apply)<br />

✓<br />

✓<br />

Note: more services are being added, so check online<br />

to see what else <strong>you</strong> can do.<br />

You can register <strong>for</strong> self service online at<br />

humanservices.gov.au/onlineservices<br />

<strong>BasicsCard</strong>—<strong>Making</strong> <strong>purchases</strong> <strong>easy</strong> <strong>for</strong> <strong>you</strong> 11

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