fsm_book

Published by IWA Publishing
Alliance House
12 Caxton Street
London SW1H 0QS, UK
Telephone: +44 (0)20 7654 5500
Fax: +44 (0)20 654 5555
Email: publications@iwap.co.uk
Web: www.iwapublishing.com
First published 2014
© 2014 IWA Publishing
Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the
UK Copyright, Designs and Patents Act (1998), no part of this publication may be reproduced, stored or transmitted
in any form or by any means, without the prior permission in writing of the publisher, or, in the case of photographic
reproduction, in accordance with the terms of licences issued by the Copyright Licensing Agency in the UK, or in
accordance with the terms of licenses issued by the appropriate reproduction rights organisation outside the UK.
Enquiries concerning reproduction outside the terms stated here should be sent to IWA Publishing at the address
printed above.
The publisher makes no representation, express or implied, with regard to the accuracy of the information contained
in this book and cannot accept any legal responsibility or liability for errors or omissions that may be made.
Disclaimer
The information provided and the opinions given in this publication are not necessarily those of IWA and should
not be acted upon without independent consideration and professional advice. IWA and the Author will not accept
responsibility for any loss or damage suffered by any person acting or refraining from acting upon any material
contained in this publication.
British Library Cataloguing in Publication Data
A CIP catalogue record for this book is available from the British Library
Library of Congress Cataloging- in-Publication Data
A catalog record for this book is available from the Library of Congress
Cover design:
Graphic design:
Peter Stroo
Hans Emeis
ISBN: 9781780404721 (Hardback)
ISBN: 9781780404738 (eBook)