SPA MENU [PDF] - Palazzo Versace

OTHER
INFORMATION
Because we would like your time at Aurora Spa
Retreat to be relaxed and stress free we would like
you to know exactly what your time with us entails.
TREATMENT SyMBOL GuIDE
All treatments are classified as either Essential ( ),
Advanced ( ) or Signature ( ) as indicated by the dot
next to the treatment name.
TREATMENTS OF 2 HOuRS OR MORE
As a guest of Aurora Spa Retreat, you will receive
a discount of 20% when you purchase treatments
of 2 hours or more in one visit. This offer is valid until
31 December 2012.
WEEKDAy TREATMENT OFFER
Guests at Aurora Spa Retreat will receive a discount
of 10% on treatments Monday to Thursday. This offer is
valid until 31 December 2012. This offer is not valid on
public holidays or in conjunction with any other offers.
SPA FACILITIES
As a guest of Aurora Spa Retreat, you will have
complimentary use of our relaxation lounge, change
rooms filled with the use of complimentary Aurora Spa
Rituals products, showers, lockers, towels, filtered
water and herbal tea. For treatments over an hour, you’ll
also have complimentary use of a robe and slippers.
Underwear is required for all treatments, and swimwear
is required for body wraps and water therapies. Light
snacks, lunch, and juices are available.
MAKING yOuR BOOKING
The treatments you select are reserved especially for
you. To secure your booking a valid credit card or an
Aurora Spa Retreat gift voucher is required and a
50% deposit will be taken to secure the booking.
CANCELLATION POLICy
The treatments you select are reserved especially
for you. Please note we require 24 hours notice to
change, reschedule or cancel all appointments.
Where treatments are changed, rescheduled or
cancelled with less than 24 hours notice, 50% of the
treatment cost will be charged to the gift voucher or
credit card used to secure the booking. Treatments
that are changed, rescheduled or cancelled within
3 hours of your scheduled treatment time; or if you
do not attend your booked treatment time will be
charged at 100% of the treatment price.
ARRIVAL
Please arrive 15 minutes prior to your treatment.
As a courtesy to all our guests, a prompt appointment
schedule is adhered to. Treatments that begin late
will still finish at the appointed time, so as not to
inconvenience other guests.
GIFT VOuCHERS AND E VOuCHERS
Gift vouchers and e-vouchers are available for all
individual treatments, retreats and spa products and
can be purchased at www.aurorasparetreat.com.au
or by phone on 03 9536 1130 or 07 5532 6464.
Vouchers can be express posted, emailed, posted
or collected from Aurora Spa Retreat.
OPENING HOuRS
We are open 7 days a week. Visit our website for
opening hours at www.aurorasparetreat.com.au
LOCATION AND PARKING AT THE PRINCE
You can enter through the hotel reception on Acland
St, or for car parking enter via the Jackson St car park.
There is direct access to the Spa from these safe and
secure paid parking facilities.
LOCATION AND PARKING AT PALAZZO VERSACE
The Spa is located on the lower level. You can enter
through the hotel reception, or for car parking enter via
the undercover car park. Car parking is complimentary
for self parking but subject to availability on Friday to
Sunday. Valet parking is available for $30.