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Automate and Optimize SAP Accounts Payable - Dolphin

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AUTOMATE AND OPTIMIZE <strong>SAP</strong> ®<br />

ACCOUNTS PAYABLE<br />

THE BUSINESS CHALLENGE<br />

Despite economic recovery, for many businesses, the key to success is to retain the lean<br />

efficiencies forced by the downturn, while investing in strategic programs that improve<br />

process effectiveness <strong>and</strong> contain costs. St<strong>and</strong>ardizing <strong>and</strong> automating business processes<br />

such as <strong>Accounts</strong> <strong>Payable</strong> will ensure that your organization is ready for the upswing.<br />

Efficiency is critical to keep ahead of your competition <strong>and</strong> contribute to the bottom line.<br />

Even in the best of times, automating <strong>Accounts</strong> <strong>Payable</strong> is a smart move. It directly<br />

supports an organization’s strategic mission to be productive regardless of the volume<br />

of processing or business levels, while conforming to financial directives such as reducing<br />

paper <strong>and</strong> waste, eliminating errors <strong>and</strong> improving throughput. The ultimate objective<br />

is optimization.<br />

BENEFITS<br />

<strong>Dolphin</strong> customers have seen significant<br />

ROI from <strong>Accounts</strong> <strong>Payable</strong> automation,<br />

including:<br />

• Operational productivity<br />

increased by 40–80%<br />

• Cost per invoice reduced by<br />

40–60%<br />

• Near elimination of human error<br />

from data entry through OCR<br />

software <strong>and</strong> e-Invoicing<br />

• Real-time visibility for confident<br />

cash management<br />

• Decrease in inquiry response<br />

time of 60% or more<br />

• Reduced cost<br />

The bottom line is this: Efficient, effective <strong>Accounts</strong> <strong>Payable</strong> automation <strong>and</strong> optimization<br />

can have a dramatic impact on costs, productivity, risk management <strong>and</strong> the<br />

bottom line.<br />

THE DOLPHIN SOLUTION<br />

<strong>Dolphin</strong> builds the right solution for each customer, faster, to take significant time <strong>and</strong><br />

cost out of the <strong>Accounts</strong> <strong>Payable</strong> process. Our <strong>Accounts</strong> <strong>Payable</strong> solution suite provides<br />

real-time information <strong>and</strong> includes an array of configurable options to fit each<br />

customer’s needs.<br />

Optimization Process<br />

Invoice Optimization Process<br />

Phase 3: 2: 1: Analyze Process Capture & Data Status Tracking<br />

32<br />

1 2 3<br />

Configurable process to<br />

<strong>SAP</strong> c Invoice ERP<br />

accomodate any type of<br />

life cycle detail<br />

including image, notes,<br />

paper invoices incoming invoice format<br />

2<br />

b Optical AP<br />

history Character workflow<br />

c <strong>and</strong> Recognition<br />

related<br />

a<br />

b<br />

<strong>SAP</strong> ERP <strong>SAP</strong> ERP<br />

(OCR) extracts documents <strong>and</strong> applies<br />

Exceptions<br />

Real-time Initial information<br />

& Secondary<br />

business rules Rules-based at invoice exception header<br />

collaborative providing actionable workflow<br />

paper invoices<br />

to<br />

AP workflow or line item h<strong>and</strong>ling detail to focus staff<br />

intelligence speed approvals <strong>and</strong><br />

Status attention for quick<br />

exception h<strong>and</strong>ling<br />

Exceptions Tracking resolution<br />

a<br />

email<br />

fax<br />

hard copy<br />

email<br />

fax<br />

hard copy<br />

OCR<br />

Validation<br />

<strong>Dolphin</strong><br />

Executive<br />

Process<br />

Dashboards OCR <strong>Dolphin</strong>Validation<br />

Tracking<br />

<strong>Dolphin</strong><br />

Invoice<br />

System<br />

Gateway<br />

Process InfoCenter <strong>Automate</strong>d<br />

e-invoices<br />

Entry<br />

<strong>Dolphin</strong><br />

Tracking<br />

Interface<br />

Invoice<br />

e-invoices<br />

Gateway data<br />

System<br />

(AEI)<br />

data<br />

Storage<br />

Data e Bridge from validation<br />

Retrieval process to PTS-AP in<br />

CAPTURE<br />

Audit/Compliance Storage PROCESS <strong>SAP</strong> application<br />

a b c <strong>Automate</strong>d e-invoice<br />

Ensure the reliability, system accuracy, can reduce Faster invoice processing <strong>and</strong><br />

d<br />

Bridge Robust from search, the retrieve data <strong>and</strong><br />

d<br />

<strong>and</strong> timeliness of expenses invoice <strong>and</strong> data increase efficient exception First d step <strong>Automate</strong>d validation h<strong>and</strong>ling. storage process<br />

capture print tool process to quickly (Phase <strong>and</strong> 1)<br />

Easy access to stored<br />

entering accuracy<br />

for data security<br />

effortlessly the workflow meet audit process. needs<br />

documents from <strong>SAP</strong> GUI or web<br />

ANALYZE<br />

PROCESSING<br />

CAPTURE<br />

Provide Faster Ensure invoice the easily reliability, processing.<br />

accessible accuracy, <strong>and</strong><br />

actionable <strong>and</strong> timeliness AP intelligence.<br />

of invoice data Status<br />

• entering Improved the control workflow & collaboration<br />

process. Tracking<br />

• Immediate User-controlled transparency secure data access<br />

• Eliminate Customizable Proven interface lost documents<br />

executive regulates reporting input<br />

• ‘Accruals Best Improved Executive practice in data Minutes’ workflow accuracymodels<br />

Dashboards<br />

• Workload Central Reduced repository cycle analysis timefor all invoice<br />

• Audit Improved information simplicity productivity<br />

InfoCenter<br />

• Focus Increased In-depth attention performance cash discounts on exceptions reporting<br />

• Accepts EDI transactions<br />

Audit/Compliance<br />

ANALYZE<br />

Provide easily accessible <strong>and</strong><br />

actionable AP intelligence.<br />

Data<br />

Retrieval<br />

D<br />

The solution leverages the <strong>Dolphin</strong> Process Tracking System framework which is also<br />

the foundation for our <strong>Accounts</strong> Receivable, Order Management <strong>and</strong> Human Resources<br />

solutions <strong>and</strong> has earned <strong>SAP</strong> ® certification.<br />

Multiple Invoice Inputs – <strong>Dolphin</strong> automates receipt of invoice documents <strong>and</strong> data<br />

into <strong>SAP</strong>, integrating scanning, optical character recognition (OCR) <strong>and</strong> e-Invoicing, along<br />

with robust analysis <strong>and</strong> reporting.


CUSTOMER SUCCESS:<br />

LARGE TIER 1 AUTOMOTIVE<br />

SUPPLIER<br />

The Problem<br />

• Significant processing costs from<br />

two Shared Service Centers<br />

• Process inefficiencies caused<br />

delays in posting<br />

• Little or no visibility or in-house<br />

control of the process<br />

The Solution<br />

<strong>Dolphin</strong> Process Tracking System for<br />

<strong>Accounts</strong> <strong>Payable</strong> with header/line item<br />

OCR to create a centralized global<br />

process to meet the needs of 180 plants<br />

worldwide; vendor portal.<br />

The Results<br />

• Streamlined AP process – cost<br />

savings $7 million <strong>and</strong> still saving!<br />

• Improved control <strong>and</strong> visibility<br />

• Processing more than 2.5 million<br />

invoices/year<br />

• OCR recognition rate > 70% for all<br />

European languages<br />

• Lower invoice process costs,<br />

shorter process cycle time, fewer<br />

late payments <strong>and</strong> short inquiry<br />

response time<br />

• Short implementation timeline –<br />

< 4 months to pilot<br />

888.305.9033<br />

www.dolphin-corp.com<br />

contact@dolphin-corp.com<br />

© <strong>Dolphin</strong> 2013. <strong>SAP</strong>, <strong>SAP</strong> NetWeaver, ArchiveLink, ABAP<br />

<strong>and</strong> all <strong>SAP</strong> logos are trademarks or registered trademarks<br />

of <strong>SAP</strong> AG in Germany <strong>and</strong> in several other countries.<br />

All other product <strong>and</strong> service names mentioned are the<br />

trademarks of their respective companies.<br />

Real-time Information <strong>and</strong> Exception H<strong>and</strong>ling – <strong>Dolphin</strong>’s unique Process Tracking<br />

System for <strong>Accounts</strong> <strong>Payable</strong> (PTS-AP) InfoCenter is the central point of access <strong>and</strong><br />

exception h<strong>and</strong>ling to all <strong>Accounts</strong> <strong>Payable</strong> invoice data in the <strong>SAP</strong> system, regardless<br />

of the status (not posted, held, parked, blocked) or the delivery channel (EDI, e-Invoice,<br />

OCR, inter-company, ERS, Web). It essentially opens up the black box from within the<br />

<strong>SAP</strong> solution, providing visibility to where the invoices are in the routing process <strong>and</strong> fast<br />

access to the full invoice history, approval status <strong>and</strong> original document images.<br />

Contain Costs, <strong>Optimize</strong> Cash Flow – Ideally, an efficient AP process should enable<br />

the department to control costs <strong>and</strong> optimally manage cash flow. <strong>Dolphin</strong> continuously<br />

enhances the PTS-AP platform with new tools <strong>and</strong> more analytics to help customers<br />

accomplish just that, including:<br />

• Invoice processing features to speed <strong>and</strong> track invoices in the system.<br />

• Enhanced <strong>SAP</strong> workflow to streamline <strong>and</strong> customize the process.<br />

• An InfoCenter Dashboard to assess invoice status, analyze productivity<br />

<strong>and</strong> forecast cash.<br />

• Advanced reporting features to track volumes, status <strong>and</strong> department<br />

productivity.<br />

• Dynamic Discounting <strong>and</strong> vendor portal.<br />

•<br />

Unique Options for Specific Needs – Every company has specific needs. <strong>Dolphin</strong><br />

offers an array of add-on components that work within <strong>SAP</strong> to h<strong>and</strong>le specific AP<br />

challenges, including:<br />

• Check Requests eliminates the disruption of emergency check requests<br />

with an orderly, integrated check request process as part of the st<strong>and</strong>ard<br />

invoice receipt, approval <strong>and</strong> payment processes.<br />

• EDI Interface <strong>and</strong> Image enables PTS-AP users to h<strong>and</strong>le exceptions<br />

for both EDI <strong>and</strong> regular invoices with one tool.<br />

• Block resolution clears blocked invoices faster using <strong>SAP</strong> workflow <strong>and</strong><br />

Web Approval resolution processes.<br />

• Service entry <strong>and</strong> acceptance streamlines entry, evaluation <strong>and</strong><br />

acceptance of service details or timesheets.<br />

• Pre-approval/Auto-Coding/Pay within Range enables dynamic evaluation<br />

of non-PO invoice details to allow approval under defined parameters<br />

without routing via the workflow.<br />

ABOUT DOLPHIN<br />

<strong>Dolphin</strong> leads the way in <strong>SAP</strong> business performance improvement <strong>and</strong> is the one partner<br />

that manages both data <strong>and</strong> processes. From data <strong>and</strong> information lifecycle management<br />

to end-to-end solutions for <strong>SAP</strong> procure-to-pay <strong>and</strong> order-to-cash processes, <strong>Dolphin</strong><br />

delivers a competitive advantage that drives cost savings, optimizes cash flows <strong>and</strong><br />

fosters a lower total cost of ownership. Leveraging <strong>SAP</strong> technology, <strong>Dolphin</strong>’s data<br />

lifecycle <strong>and</strong> business process management solutions, <strong>and</strong> <strong>SAP</strong>-certified add-on<br />

applications, have built-in flexibility <strong>and</strong> are designed to be tailored to each customers’<br />

specific business processes <strong>and</strong> IT environments.<br />

The company was founded in 1995 <strong>and</strong> has offices in San Jose, CA, Philadelphia, PA<br />

<strong>and</strong> Toronto, Canada. <strong>Dolphin</strong>’s smart, adaptable <strong>and</strong> proven solutions are implemented<br />

by hundreds of companies across North America <strong>and</strong> around the world. Among <strong>Dolphin</strong><br />

customers are more than one-third of Fortune 100 companies running <strong>SAP</strong> systems.<br />

To learn more, email us at contact@dolphin-corp.com or visit<br />

www.dolphin-corp.com.

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