Leading Change - Henley Business School

Executive Education
Leading Change

Leading Change
Implementing change is not an option for successful organisations, it’s
a necessity. A glance at the roll-call of recently failed companies 1 shows
that past performance is no guarantee of future success.
Making effective change requires leaders to inspire people to think
and behave differently – motivating them to understand and own the
need for change and commit to its implementation.
The Leading Change programme at Henley concentrates on giving
you the tools to embed change in your organisation and to create an
enduring culture of innovation and adaptability. You will leave with
techniques to manage change successfully from a strategic, leadership
and process perspective. It will also show you where your time and effort
is likely to have most effect – and where it won’t. Several change ‘myths’
will be put to rest during this programme!
Who is the programme for
Any senior manager required to lead a change initiative from a large scale
organisation or cultural change to a smaller departmental or team-based change.
What previous participants say
‘The tutors were engaging,
interesting and challenging.
The course made me think
about things I never usually
have time to think about’
Chris Beazley,
Managing Director, Amlin
‘This has been the most amazing
privilege and opportunity for
me. The lights kept switching
on throughout’
Beverley Stringer,
Divisional Director for Personnel,
The Salvation Army
‘I would definitely
recommend this to anyone
dealing with change.’
Neil O’Hara,
Business Services Accountant ,
Moy Park Ltd
‘The Managing Change
programme at Henley was,
quite simply, the most useful
course I have attended in my
professional career.’
Angela Bucton,
Senior HR Manager, Mencap
1
In 2011 in the UK, these included Comet, Barratts, Habitat, Saab GB,
La Senza, Blacks Leisure. Source: Centre for Retail Research

Programme content
• How to lead change at a strategic level
• Introduction to the concept of The Tipping Point and positive forces for change
• Understand why people react in different ways to change
• The leadership behaviour required to create and sustain a momentum for change
• Understand change as a system – how to plan and implement
• Which processes and actions are most likely to embed change
– and which won’t
• How to identify and engage the key stakeholders for your change initiative
• Plan of action developed for your own change project to implement back
in the workplace.
Benefits to the individual
• Opportunity to progress a specific business change that you are facing
and create a change plan
• Insight into yourself as a change leader and others’ reactions to change
• Be better equipped to tackle change with a toolkit that can be used in a
variety of situations.
Benefits to the organisation
• Creates leaders who know and understand change and can lead the process
• Managers who recognise and can handle the varying responses to change
and achieve successful outcomes
• Provides flexible and applicable processes for change management.
Learning Process
The key vehicle for learning is your work based project. A range of learning
processes will be used including:
• Inputs
• Workbooks
• A simulation exercise – The Tipping Point
• A case study
• Individual reflection
• Questionnaires and checklists
• Personal log.

Duration
3 days
Programme director
Chris Matchan
Dates and booking
Please check website:
www.henley.com/open
Contact
Gemma Kay
exec@henley.com
+44 (0)1491 418 767
Fees
£2,995 + VAT
(includes all residential costs)
www.henley.com/open
Chris Matchan
Chris is a Visiting Executive Fellow of Henley Business School; he
has a Masters Degree in Human Resource Management and a
career that spans over 20 years in Line Management and Human
Resources.
He spent his early career selling advertising space and then
managed numerous sales teams within the Dutch publishing
house, VNU Business Publications. After moving into HR, he
spent 7 years in various UK based roles at ICL/Fujitsu before
becoming HR Manager for the Middle East and Africa. He then spent 2 years as Head
of Organisation Development at CitiBank in their Emerging Markets Division. Chris
also worked as the Group HR Director of the Pentland Group, a FTSE 250 sports and
fashion business and the original owners of Reebok.
Chris has worked on a wide range of faculty programmes at Henley including the
Change Leadership programmes, Talent Management programmes, Strategic and
Operational HR programmes and on general business/commercial programmes. He
brings to the team a consulting background working with clients such as Carphone
Warehouse, Scottish Courage, The Tussauds Group, PUMA, Columbia Sports, Britvic
and the Grants Whisky Company to name but a few.
In-house and international programmes
All Henley Executive Education programmes
can be run in-house anywhere in the world. This
allows a programme to be tailored to the dynamics
of participants from one company and to
particular cultures.
Impact surveys
Henley partners with a number of organisations
who wish to send a significant number of participants
through a Henley programme – perhaps over a period
of years. As part of this partnership we can provide
an impact survey which assesses the impact of the
training for both individuals and organisation.
We would welcome the opportunity to discuss how
we can help you improve your return on investment
in leadership development at Henley. For more
information please contact Gemma Kay
gemma.kay@henley.com | Tel +44 (0)1491 418767
B05010 11/12