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Exclusivefocus Spring 2013 - National Association of Professional ...

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feature<br />

In Search <strong>of</strong> Greener Pastures…<br />

Allstate vs. State Farm vs. Independent Agent<br />

Submitted anonymously<br />

My story starts back at the beginning<br />

<strong>of</strong> 2004. I was at a<br />

job for 15 years and was looking<br />

to make a change. A friend <strong>of</strong> mine<br />

was an Allstate agent and recommended<br />

me to be an agent for them. That’s when<br />

things changed. Allstate came after me<br />

really hard. They romanticized the opportunity<br />

by telling me how great it was<br />

and how much money I could make as an<br />

Allstate agent. I had no reason to doubt<br />

what they were telling me was true, so<br />

I jumped in headfirst without knowing<br />

anything about the insurance business.<br />

After eight years I’d had enough. The<br />

never-ending parade <strong>of</strong> inept managers,<br />

each one more incompetent that the<br />

last, and the despicable actions <strong>of</strong> some<br />

<strong>of</strong> my agent peers was simply too much<br />

to tolerate. There were Allstate agents<br />

who called other agent <strong>of</strong>fices to steal<br />

staff, broke company rules and/or violated<br />

state laws while the company looked<br />

the other way and even rewarded them.<br />

The company didn’t care what they did<br />

as long as they were writing lots <strong>of</strong> new<br />

business. That was the overriding factor<br />

that drove me over the edge in my decision<br />

to leave.<br />

They would put these agents up on a<br />

pedestal and shower them with accolades,<br />

nice trips and rewards for their nefarious<br />

behavior. The next thing you’d hear was<br />

that they were being investigated by the<br />

department <strong>of</strong> insurance or having E&O<br />

claims filed against them. Conduct <strong>of</strong><br />

this kind is reprehensible and I just could<br />

not be part <strong>of</strong> it any longer, especially<br />

feeling as I did that management was<br />

effectively condoning such behavior by<br />

feigning ignorance <strong>of</strong> its existence.<br />

In January <strong>of</strong> 2012, I sold my $1.5<br />

million book <strong>of</strong> business to a young kid<br />

who had worked for another agent who<br />

had failed. I was going to take the money<br />

that I had left over from the sale – which<br />

wasn’t much after paying <strong>of</strong>f all the debt<br />

I’d run up as an “independent contractor”<br />

Allstate agent – to stay at home with my<br />

new little baby girl. My plan was to stay<br />

at home with her for two years and then<br />

when she was old enough to go to preschool,<br />

I would go back to work.<br />

Shortly after I sold my book, State<br />

Farm came a-callin’. They wanted me<br />

to take over a book <strong>of</strong> business in the<br />

Cleveland area. They <strong>of</strong>fered me $90,000<br />

a year while I was in training and then<br />

would hand me a $2.2 million book <strong>of</strong><br />

business. While it was a great <strong>of</strong>fer, I was<br />

torn because <strong>of</strong> my desire to stay home<br />

with my baby daughter. The practical<br />

side <strong>of</strong> me said to accept the <strong>of</strong>fer, but<br />

my emotions told me to follow my heart.<br />

Besides, there were other considerations,<br />

like the non-compete I had with the<br />

buyer <strong>of</strong> my agency. But the location <strong>of</strong><br />

the State Farm agency was far enough<br />

20 — <strong>Exclusivefocus</strong> <strong>Spring</strong> <strong>2013</strong>

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