Exclusivefocus Spring 2013 - National Association of Professional ...
Exclusivefocus Spring 2013 - National Association of Professional ...
Exclusivefocus Spring 2013 - National Association of Professional ...
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feature<br />
In Search <strong>of</strong> Greener Pastures…<br />
Allstate vs. State Farm vs. Independent Agent<br />
Submitted anonymously<br />
My story starts back at the beginning<br />
<strong>of</strong> 2004. I was at a<br />
job for 15 years and was looking<br />
to make a change. A friend <strong>of</strong> mine<br />
was an Allstate agent and recommended<br />
me to be an agent for them. That’s when<br />
things changed. Allstate came after me<br />
really hard. They romanticized the opportunity<br />
by telling me how great it was<br />
and how much money I could make as an<br />
Allstate agent. I had no reason to doubt<br />
what they were telling me was true, so<br />
I jumped in headfirst without knowing<br />
anything about the insurance business.<br />
After eight years I’d had enough. The<br />
never-ending parade <strong>of</strong> inept managers,<br />
each one more incompetent that the<br />
last, and the despicable actions <strong>of</strong> some<br />
<strong>of</strong> my agent peers was simply too much<br />
to tolerate. There were Allstate agents<br />
who called other agent <strong>of</strong>fices to steal<br />
staff, broke company rules and/or violated<br />
state laws while the company looked<br />
the other way and even rewarded them.<br />
The company didn’t care what they did<br />
as long as they were writing lots <strong>of</strong> new<br />
business. That was the overriding factor<br />
that drove me over the edge in my decision<br />
to leave.<br />
They would put these agents up on a<br />
pedestal and shower them with accolades,<br />
nice trips and rewards for their nefarious<br />
behavior. The next thing you’d hear was<br />
that they were being investigated by the<br />
department <strong>of</strong> insurance or having E&O<br />
claims filed against them. Conduct <strong>of</strong><br />
this kind is reprehensible and I just could<br />
not be part <strong>of</strong> it any longer, especially<br />
feeling as I did that management was<br />
effectively condoning such behavior by<br />
feigning ignorance <strong>of</strong> its existence.<br />
In January <strong>of</strong> 2012, I sold my $1.5<br />
million book <strong>of</strong> business to a young kid<br />
who had worked for another agent who<br />
had failed. I was going to take the money<br />
that I had left over from the sale – which<br />
wasn’t much after paying <strong>of</strong>f all the debt<br />
I’d run up as an “independent contractor”<br />
Allstate agent – to stay at home with my<br />
new little baby girl. My plan was to stay<br />
at home with her for two years and then<br />
when she was old enough to go to preschool,<br />
I would go back to work.<br />
Shortly after I sold my book, State<br />
Farm came a-callin’. They wanted me<br />
to take over a book <strong>of</strong> business in the<br />
Cleveland area. They <strong>of</strong>fered me $90,000<br />
a year while I was in training and then<br />
would hand me a $2.2 million book <strong>of</strong><br />
business. While it was a great <strong>of</strong>fer, I was<br />
torn because <strong>of</strong> my desire to stay home<br />
with my baby daughter. The practical<br />
side <strong>of</strong> me said to accept the <strong>of</strong>fer, but<br />
my emotions told me to follow my heart.<br />
Besides, there were other considerations,<br />
like the non-compete I had with the<br />
buyer <strong>of</strong> my agency. But the location <strong>of</strong><br />
the State Farm agency was far enough<br />
20 — <strong>Exclusivefocus</strong> <strong>Spring</strong> <strong>2013</strong>