Emirates SkyCargo Value Added Services

skycargo.com
Value,
delivered
Convenient door pick-up,
door delivery and door to door
Value Added Services
© 2013 Emirates. All rights reserved. July 2013

Convenient,
dependable and
all about you
Value. It’s in the name and it’s at the
heart of our Value Added Services.
Value in saving you time. Value in
door to door convenience. Value
in taking the hassle out of regulatory
paperwork and customs clearance.
Our range of Value Added Services
is all about adding value. Behind it
all is an expert team: professionals
across six continents who
understand that today’s cargo
challenge may be entirely different
from tomorrow’s. That’s why
Emirates SkyCargo brings you a
range of logistics solutions that are
flexible, reliable and cost-effective.
Because we don’t just talk value,
we deliver value.

Say hello to
flexible deliveries
Value Added Services – your
flexible cargo solution
Enjoy the convenience of sending shipments straight from
your doorstep, with tailor-made solutions to manage your
consignments securely, wherever you need them delivered
around the world.
To make things simple, we offer three flexible solutions.
All offer you a hassle-free service with customs clearance,
import and export documentation and airway bill preparation.

Door to Door
services
Relax and let us take
care of the details
Relax with our most convenient service. We collect your
consignments from your home or office and deliver them
directly to your chosen destination. We take care of everything,
from import and export documentation, to ensuring your
packages arrive at the perfect time and without the worry of
customs clearance at origin and destination airports.
This solution includes:
• Air transportation
• Flown as booked
• Track and trace
• Custom clearance at origin*
• Custom clearance at destination*
• Door pick-up*
• Door delivery*
Between listed countries: Bahrain, Benelux (Belgium,
Luxemburg, Netherlands), Cyprus, Egypt, France, Germany,
Hong Kong, India, Indonesia, Italy, Japan, Kenya, Kuwait,
Malaysia, Maldives, Malta, Pakistan, Philippines, Qatar,
Saudi Arabia, Singapore, South Africa, Switzerland, Syria,
Thailand, Turkey, U.A.E., U.K.
*Conditions apply

Airport to Door
services
Fast and secure, right to your
recipient’s door
We accept your packages from your chosen airport and
deliver them straight to your recipient’s home or office,
anywhere across our network*.
We work to meet your urgent deadlines and ensure all
procedures and formalities are taken care of, including
customs clearance, import and export documentation
and air waybill (AWB) preparation.
This solution includes:
• Air transportation
• Flown as booked
• Track and trace
• Custom clearance at destination*
• Door delivery*
From: All Emirates SkyCargo network points.
To: Bahrain, Benelux (Belgium, Luxemburg, Netherlands),
Cyprus, Egypt, France, Germany, Hong Kong, India, Indonesia,
Italy, Japan, Kenya, Kuwait, Malaysia, Maldives, Malta,
Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South
Africa, Switzerland, Syria, Thailand, Turkey, U.A.E., U.K.
*Conditions apply

Door to Airport
services
A reliable, hassle-free
solution that comes to you
We organise the collection of your packages from your home
or office and deliver them to your chosen airport. Through
providing all the aforementioned services, your shipments will
be ready for collection at your preferred time and all formalities
will be taken care of.
This solution includes:
• Air transportation
• Flown as booked
• Track and trace
• Custom clearance at origin*
• Door pick up*
From: Bahrain, Benelux (Belgium, Luxemburg, Netherlands),
Cyprus, Egypt, France, Germany, Hong Kong, India, Indonesia,
Italy, Japan, Kenya, Kuwait, Malaysia, Maldives, Malta,
Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South
Africa, Switzerland, Syria, Thailand, Turkey, U.A.E., U.K.
To: All Emirates SkyCargo network points.
*Conditions apply

Finding the right
solution for
your challenge
Shipping exceptions
and customs clearance
Although they’re designed to cover a host of cargo needs,
Value Added Services is not for every kind of consignment.
We have a wide range of other solutions specially tailored to
unusual cargo, such as those listed below. However, these
following items do not form part of Value Added Services:
• Live animals
• Human remains
• Hatching eggs
• Live organs
• Perishables, pharmaceuticals and other
temperature-sensitive shipments
• Valuables and value-declared goods
• Vulnerable cargo
• Diplomatic mail
• Dangerous goods
• Arms and ammunition
• Automobiles
• Charges collect and cash on delivery shipments
• Consolidated shipments
We take the work out of paperwork
Standard Customs Clearance processes sometimes
differ in releasing Exhibition Goods, Ship Spares and
Temporary Import Shipments. Our team is experienced in
handling administrative and regulatory processes across
hundreds of markets. Your local Emirates SkyCargo team
will advise you on customs clearance processes and help
you find the most suitable services and solutions for your
specific requirements.

Cargo Products,
Special
Services
and Solutions
A complete range of leading
air freight solutions
Let us make your life easier, with your choice of
Emirates SkyCargo products and services:
Cargo Products
General Freight: Airport to airport transportation of
general freight
Priority: A premium service for time-sensitive and
urgent consignments
Courier: Airport to airport transportation of express
documents and packaged boxes
Special Services and Solutions
Value Added Services: End-to-end solutions with
value added services like customs clearance
Protect: Additional security measures for the global
transportation of valuables and vulnerables
Cool Chain: For the transportation of perishable and
temperature-sensitive products
Animal Care: Transporting live animals in safety, comfort,
security and hygiene
Customer Partnership Solution: Tailored logistics solutions
drawing on elements of our Products and Services

Seattle
San Francisco
Los Angeles
Toronto
Chicago
Dallas/Fort Worth
Houston
New York
Washington, DC
Dakar
Stockholm
St. Petersburg
Gothenburg
Glasgow
Copenhagen
Moscow
Newcastle
Domodedovo
Dublin
Hamburg
Manchester Amsterdam
Birmingham
Warsaw
Dusseldorf
London
Liege Prague
(LHR and LGW)
Paris Frankfurt
Zurich Vienna
Geneva Munich
Lyon
MilanVenice
Zaragoza Nice
Madrid
Rome
Istanbul
Barcelona
Lisbon
Algiers Tunis
Athens
Malta
Larnaca
Casablanca
Tripoli
Abidjan
Accra
Lagos
Cairo
Khartoum
Addis Ababa
Entebbe
Nairobi
Connecting
the world
Eldoret
Djibouti
Dubai
Move your business further
and faster across six continents
by air and road
Thiruvananthapuram
Almaty
Peshawar
Islamabad
Karachi
Ahmedabad
Kolkata
Chennai
Bengaluru
Kozhikode
Malé
Lahore
Delhi
Mumbai
Hyderabad
Kochi
Colombo
Dhaka
Chittagong
Phuket
Kuala Lumpur
Hanoi
Bangkok
Guangzhou
Singapore
Beijing
Seoul
Ho Chi Minh City
Shanghai
Taipei
Hong Kong
Clark
Manila
Tokyo
(NRT and HND)
Osaka
Graphic illustration only, not a complete representation or to scale.
© 2013. Emirates. All rights reserved.
Campinas-Viracopos
Buenos Aires
São Paulo
Rio de Janeiro
Middle East Network
Medina
Jeddah
Erbil
Beirut
Baghdad
Amman Damascus
Basra
Kuwait
Dammam
Bahrain
Riyadh Doha
Sana’a
Tehran
Dubai
Muscat
Luanda
Johannesburg
Dar es Salaam
Lusaka
Harare
Cape Town
Lilongwe
Durban
Seychelles
Mauritius
Route Map
July 2013
Passenger Routes
Freighter Routes
Passenger & Freighter Routes
Proposed New Destination
Jakarta
Perth
Adelaide
Melbourne
Brisbane
Sydney
Auckland
Christchurch
Wherever our customers need us is where we go. Through
our global network, you can access destinations across six
continents. Yet it’s about a lot more than simply moving freight
by air; it’s about reaching all four corners of the globe quickly
and efficiently.
From India’s floriculture farms to China’s manufacturing
metropolises. Australia’s outback mining townships to
France’s southern vineyards. No matter where in the world you
do business, chances are our integrated air and regional road
distribution network can reach you.
With a road feeder service operating across the Gulf, Europe,
Australia, India, South Africa, China and the Americas, we
provide you with a wider network of regional offline points.
The best part is you’re ensured the same high standard of
care, reliability and attention to detail from the moment your
consignment leaves your hands and right through to its final
destination.

Welcome
to our Cargo
Mega Terminal
One of the world’s
largest logistics hubs
Working around the clock, our hub is always on, no matter
when your business takes off.
One central hub in the heart of one of the world’s most
convenient locations, our Cargo Mega Terminal (CMT)
in Dubai can handle more cargo to more destinations faster
and more efficiently. No wonder the CMT has become the new
benchmark in air transport logistics hubs.
Fully automated and designed from the ground up with stateof-the-art
handling and tracking systems, the CMT can handle
over 1.2 million tonnes of cargo per year.
Whether it’s live animals or temperature sensitive goods,
our noise protected areas and independently-controlled
temperature and lighting zones can meet any critical
requirement.

Service
you can
depend on
Personal. Professional. Proactive
It all starts with a simple hello. In your own language. With an
understanding of your local customs and your way of doing
business. We believe our people give us the edge and we’re
fortunate to attract the very best talent from around the world
at each point of our network.
You can rest easy knowing only the most highly-qualified
people are working with you at each step of the transportation
chain. We set the bar high – with performance monitoring
and on-going training development programs that ensure we
get better every day, to help you realise all the potential your
business has to offer.

Say hello
to tomorrow
If it’s an idea, we’ll make it happen.
If it’s a barrier, we’ll break it down.
If it’s an issue, we’ll solve it.
Say hello to service and commitment
that goes beyond what’s on paper.
That delivers the very highest
standards. Every time. That wins
awards all over the world.
We’re like you. Passionate,
committed, professional.
Whatever your logistics, cargo
and freight needs, talk to us. Today.