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TAMIL NADU OPEN UNIVERSITY<br />

Chennai - 15<br />

School of Management Studies<br />

SPOT ASSIGNMENT<br />

COURSE – BBA Retail<br />

Management III YEAR<br />

CONSUMER BUYING<br />

BEHAVIOUR<br />

COURSE CODE<br />

BBAR - 33<br />

BATCH<br />

AY 2009-10 &<br />

CY2010<br />

Time: 1 Hour Total Marks: 25<br />

Part – A (2 x 5 = 10 Marks)<br />

Answer any two questions. Each question carries equal marks.<br />

1. State the importance of studying consumer behavior in retailing.<br />

2. Write a short note on perceptual selectivity.<br />

3. How personal factors affect consumer purchase decision<br />

Answer any one question.<br />

Part – B (1 x 15 = 15 Marks)<br />

4. Does the consumer buying process end when a consumer buys some<br />

merchandise Explain.<br />

5. Why is geographical segmentation used by retailers to locate stores Explain

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