Global Personal Emergency Response Systems (PERS) Market (2013-2020)

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IndustryARC 

Global Personal Emergency Response Systems (PERS) Market 

(2013-2020) 

By Type (Landline-based PERS, Mobile PERS and Standalone Devices), By End Users 

(Home-based, Senior Living Facilities and Assisted Living Facilities) & By Geography



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TABLE OF CONTENTS 

1. Global Personal Emergency Response Systems – Market Overview 

1.1. Introduction 

1.2. Classification 

2. Executive Summary 

3. Global Personal Emergency Response Systems Market Landscape 

3.1. Market Share Analysis 

3.2. Comparative Analysis 

3.2.1. Product Benchmarking 

3.2.2. End User Profiling 

3.2.3. Patent Analysis 

4. Global Personal Emergency Response Systems - Market Forces 

4.1. Market Drivers 

4.2. Market Constraints 

4.3. Market Challenges 

4.4. Attractiveness of the Industry 

4.4.1. Power of Suppliers 

4.4.2. Power of Customers 

4.4.3. Threat of New entrants 

4.4.4. Threat of Substitution 

4.4.5. Degree of Competition 

5. Global Personal Emergency Response Systems – Government Regulations 

5.1. North America 

5.2. Europe



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5.3. APAC 

5.4. RoW 

6. Global Personal Emergency Response Systems Market– Strategic Analysis 

6.1. Value Chain Analysis 

6.2. Pricing Analysis 

6.3. Opportunity Analysis 

6.4. Product/Market Life Cycle Analysis 

7. Global Personal Emergency Response Systems Market - Classification 

7.1. Global Personal Emergency Response Systems Market Classification – By Type 

7.1.1. Landline-based Personal Emergency Response Systems 

7.1.2. Mobile Personal Emergency Response Systems 

7.1.3. Standalone Personal Emergency Response Systems 

7.2. Global Personal Emergency Response Systems Market Classification – By End Users 

7.2.1. Home-based Users 

7.2.2. Senior Living Facilities 

7.2.3. Assisted Living Facilities 

7.3. Global Personal Emergency Response Systems Market – Geographic Analysis 

7.3.1. North America 

7.3.1.1. The U.S. 

7.3.1.2. Canada 

7.3.1.3. Mexico 

7.3.2. Europe 

7.3.2.1. United Kingdom



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7.3.2.2. Germany 

7.3.2.3. France 

7.3.2.4. Italy 

7.3.2.5. Spain 

7.3.2.6. Others 

7.3.3. APAC 

7.3.3.1. China 

7.3.3.2. Australia 

7.3.3.3. Japan 

7.3.3.4. New Zealand 

7.3.3.5. India 

7.3.3.6. Others 

7.3.4. ROW 

7.3.4.1. Brazil 

7.3.4.2. Saudi Arabia 

7.3.4.3. South Africa 

7.3.4.4. Russia 

7.3.4.5. Others 

8. Market Entropy 

8.1. Most Dominant Strategy – Partnerships 

8.2. New Product Launches 

8.3. Mergers & Acquisitions 

8.4. Partnerships



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8.5. Business Expansion 

9. Global Personal Emergency Response Systems - Company Profiles (Overview, Financials, 

SWOT Analysis – Top 5 Companies, Developments, Product Portfolio) 

9.1. ADT LLC (dba ADT Security Services) 

9.2. AlertOne Services LLC 

9.3. Bay Alarm Medical Company 

9.4. Careline UK Monitoring Limited 

9.5. Galaxy Medical Alert Systems 

9.6. Life Alert Emergency Response, Inc 

9.7. Life Guardian Technologies LLC 

9.8. Lifefone Personal Response Services 

9.9. Lifestation, Inc 

9.10. Logicmark, LLC 

9.11. MobileHelp 

9.12. Koninklijke Philips N.V (Lifeline) 

9.13. MYTREX, Inc. (dba Rescue Alert) 

9.14. Tunstall Healthcare (UK) Ltd 

9.15. Valued Relationships, Inc 

10. Appendix 

10.1. Abbreviations 

10.2. Sources 

10.3. Research Methodology 

10.4. Bibliography 

10.5. Expert Insights

10.6. The ARC Advantage 



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LIST OF TABLES 

Table 1 Product Benchmarking for PERS Market – By Products and Pricing ($) 

Table 2 Global Population above 65 Years of Age (Millions) 

Table 3 U.S. Population Over 65 Years (Millions) and Dependency Ratio (%), 2013-2050 

Table 4 Global PERS Market Pricing Analysis, By Major Not-for-Profit Organizations ($) 

Table 5 Global Personal Emergency Response Systems Market Revenue, By Type, 2013-2020 ($m) 

Table 6 Global Personal Emergency Response Systems Market Volume, By Type, 2013-2020 

(Million Units) 

Table 7 Landline-based Personal Emergency Response Systems Market Volume, By Geography, 

2013-2020 (Million Units) 

Table 8 Landline-based Personal Emergency Response Systems Market Volume, By Geography, 


Table 9 Mobile Personal Emergency Response Systems Market Revenue, By Geography, 2013- 

2020 ($m) 

Table 10 Mobile Personal Emergency Response Systems Volume, By Geography, 2013-2020 


Table 11 Standalone Personal Emergency Response Systems Market Revenue, By Geography, 2013- 


Table 12 Standalone Personal Emergency Response Systems Market Volume, By Geography, 


Table 13 Global Personal Emergency Response Systems Market Revenue, By End-User, 2013- 


Table 14 Global Personal Emergency Response Systems Market Volume, By End-User, 2013-2020 


Table 15 Personal Emergency Response Systems Market Revenue, Home-based Users, By 

Geography, 2013-2020 ($m) 

Table 16 Personal Emergency Response Systems Market Volume, Home-based Users, By 

Geography, 2013-2020 (Million Units) 

Table 17 Personal Emergency Response Systems Market Revenue, Senior Living Facilities, By 


Table 18 Personal Emergency Response Systems Market Volume, Senior Living Facilities, By 




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Table 19 Personal Emergency Response Systems Market Revenue, Assisted Living Facilities, By 


Table 20 Personal Emergency Response Systems Market Volume, Assisted Living Facilities, By 


Table 21 Global Personal Emergency Response Systems Market Revenue, By Geography, 2013- 


Table 22 North America: Personal Emergency Response Systems Market Revenue, By Country, 

2013-2020 ($m) 

Table 23 North America: Personal Emergency Response Systems Market Revenue, By Type of 

PERS, 2013-2020 ($m) 

Table 24 North America: Personal Emergency Response Systems Market Volume, By Type of 

PERS, 2013-2020 (Million Units) 

Table 25 North America: Personal Emergency Response Systems Market Revenue, By End-Users, 


Table 26 North America: Personal Emergency Response Systems Market Volume, By End-Users, 


Table 27 U.S.: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 28 Canada: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 29 Mexico: Personal Emergency Response Systems Market Revenue, , 2013-2020 ($m) 

Table 30 Europe: Personal Emergency Response Systems Market Revenue, By Country, 2013-2020 

($m) 

Table 31 Europe: Personal Emergency Response Systems Market Revenue, By Type of PERS, 


Table 32 Europe: Personal Emergency Response Systems Market Volume, By Type of PERS, 


Table 33 Europe: Personal Emergency Response Systems Market Revenue, By End-Users, 2013- 


Table 34 Europe: Personal Emergency Response Systems Market Volume, By End-Users, 2013- 

2020 (Million Units) 

Table 35 U.K.: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 36 Germany: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 37 France: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 



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Table 38 Italy: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 39 Spain: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 40 Europe Others: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 41 APAC: Personal Emergency Response Systems Market Revenue, By Geography, 2013- 


Table 42 APAC : Personal Emergency Response Systems Market Revenue, By Type of PERS, 


Table 43 APAC: Personal Emergency Response Systems Market Volume, By Type of PERS, 2013- 


Table 44 APAC: Personal Emergency Response Systems Market Revenue, By End-Users, 2013- 


Table 45 APAC: Personal Emergency Response Systems Market Volume, By End-Users, 2013- 


Table 46 China: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 47 Australia: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 48 Japan: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 49 New Zealand: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 50 India: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 51 APAC Others: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 52 RoW: Personal Emergency Response Systems Market Revenue, By Country, 2013-2020 

($m) 

Table 53 RoW: Personal Emergency Response Systems Market Revenue, By Type of PERS, 2013- 


Table 54 RoW: Personal Emergency Response Systems Market Volume, By Type of PERS, 2013- 


Table 55 RoW: Personal Emergency Response Systems Market Revenue, By End-User, 2013-2020 

($m) 

Table 56 RoW: Personal Emergency Response Systems Market Volume, By End-User, 2013-2020 


Table 57 Brazil: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 58 Saudi Arabia: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 59 South Africa: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 



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Table 60 Russia: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m) 

Table 61 RoW Others: Personal Emergency Response Systems Market Revenue, , 2013-2020 ($m) 

Table 62 Philips: Total Annual Sales, 2010-12 ($ billion) 

Table 63 Philips: Total Annual Sales By Sector, 2010-12 ($ billion) 

Table 64 Philips: Annual Sales Of R&D By Sector, 2010-12 ($m) 

Table 65 Philips: Total Annual Sales As Per Geography In Healthcare Sector, 2010-12 ($ billion) 



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LIST OF FIGURES 

Figure1 Global PERS Market Revenue, By Device Type 2013 (%) 

Figure2 Global PERS Market Revenue, By Geography, 2013 (%) 

Figure3 Personal Emergency Response Systems (PERS) Market, Classification, By Type of System 

Figure4 Personal Emergency Response Systems (PERS) Market Classification, By End-User 

Figure5 Global PERS Market Share Analysis, 2013 (%) 

Figure6 Personal Emergency Response Systems - Patent Analysis, 2011-2014 

Figure7 Personal Emergency Response Systems - Patent Analysis, By Companies, 2012-2014 

Figure8 Number of Senior Citizens Using Mobile Phones and Internet, U.S., 2013 (%) 

Figure9 Personal Emergency Response Systems - Value Chain Analysis 

Figure10 Global PERS Market Average Selling Price Analysis, By Type of System, 2013-2020 ($) 

Figure11 Global PERS Market, Product/Market Lifecycle Analysis 

Figure12 Global Personal Emergency Response Systems Market, By Type, 2013 (%) 

Figure13 Global Landline-based PERS Market, By Geography, 2013 (%) 

Figure14 Global Landline-based Personal Emergency Response Systems Market Revenue, By Type, 


Figure15 Global Mobile PERS Market, By Geography, 2013 (%) 

Figure16 Global Standalone PERS Market, By Geography, 2013 (%) 

Figure17 Global Personal Emergency Response Systems Market, By End-User, 2013 (%) 

Figure18 Global Personal Emergency Response Systems Market, By Geography, 2013 (%) 

Figure19 North America PERS Market, By Country, 2013 (%) 

Figure20 Europe PERS Market, By Country, 2013 (%) 

Figure21 APAC PERS Market, By Country, 2013 (%) 

Figure22 ROW PERS Market, By Country, 2013 (%) 

Figure23 Global PERS Market, By Type of Development, 2012-2014 

Figure24 Global PERS Market Development, By Key Manufacturers, 2013 

Figure25 Global PERS Market – Product Launches (2011-2014) 

Figure26 Global PERS Market – PARTNERSHIPS (2011-2014) 

Figure27 Careline UK Net Revenue in the U.K., By Region, 2013 (%) 



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1. GLOBAL PERSONAL EMERGENCY RESPONSE SYSTEMS – 

MARKET OVERVIEW 

1.1 REPORT SCOPE 



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Personal Emergency Response Systems (PERS) are medical devices that are used by individuals to 

call for emergency medical help. These innovative devices contact the emergency care services or the 

user’s family members through a panic button placed in wearable devices such as belts, pendants or 

wristbands. 

The global market for Personal Emergency Response Systems has been segmented by the types of 

systems and end users who make use of these systems. Based on the types of systems, the global 

market is classified into landline-based, mobile and standalone device types of PERS. The end users 

for this market include home-based users, senior living facilities and assisted living facilities. Each of 

these segmentations has been studied to give a comprehensive analysis of the Global Personal 

Emergency Response Systems Market. 

The overall market has also been presented from the perspective of different geographic locations 

into standard geographic regions and key economies for this market. Competitive landscape is 

highlighted and the market players are profiled with attributes of company overview, financial 

overview, business strategies, product portfolio and recent developments. Market shares of the key 

players for 2014 are provided. The prominent players profiled in this report are Philips Lifeline, 

Connect America, Valued Relationships, Inc., Bay Alarm Medical, Life Alert Emergency Response 

Inc. and others. 

The report contains the most detailed and in-depth segmentation and analysis of the Global 

Personal Emergency Response Systems Market during the period 2013 - 2020.



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STAKEHOLDERS 

The following are the prominent stakeholders in the global market for personal emergency response 

systems. 

Raw material suppliers 

Original equipment manufacturers 

Contract manufacturers 

Service providers 

Distributors 

Wholesalers and Retailers 

Company R&D and Research Institutes 

Health Insurance Players 

Regulatory authorities 

End Users



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2. EXECUTIVE SUMMARY 

The Global Personal Emergency Response System (PERS) market is a diversified healthcare 

monitoring devices market which caters to the people in need of immediate medical attention. Apart 

from use by patients to beckon help during emergency, these devices are also used by people in 

general, to ensure safety and security when living or travelling alone. The global PERS market serves 

different end-users across the healthcare industry including individual users, assisted living facilities 

and senior living facilities. 

The usage of personal emergency response systems is increasing with the growing demand for home 

healthcare devices the across the globe as they promise safety and medical security while being 

affordable and easily accessible. The upcoming fall detection sensors are revolutionizing the PERS 

market as these are enabled with automatic emergency sensing capabilities, allowing the users to 

connect to the monitoring care centers in case of an accidental fall where the patient is unconscious 

and cannot call for help or press the panic button. Furthermore, these devices are further enhanced 

with GPS technology which enables the medical professionals to locate the user in case of an 

emergency. 

SAMPLE FIGURE: GLOBAL PERS MARKET REVENUE, BY DEVICE TYPE, 2013- 

2020 ($BN) 

Revenue ($bn) 

Landline 

Mobile 

Standalone 

2013 2014 2015 2016 2017 2018 2019 2020 

Source: IndustryARC Analysis, Expert Insights 

Landline-based PERS accounted for the majority share in the global PERS market throughout the 

period under study, owing to their extensive presence from a few decades. This type of devices is 

widely preferred by seniors as it is easy to use; and the connections are more reliable. However, the

increased mobile phone penetration is set to propel the mobile PERS market segment. The mobile 

PERS market is projected to grow at a CAGR of 6.38% to reach $1.88 billion by 2020. According to 

the U.S. Administration of Aging, out of the total number of the elderly people who are over the age 

of 65 years having broadband access at home, 90% of them own a cell phone. However, standalone 

devices are estimated to be the fastest growing segment of this market owing to their compactness, 

affordability and accessibility mainly due to their integrated GPS and GSM features. 

SAMPLE TABLE: Global PERS Market Revenue, By Geography, 2013-2020 ($m) 

Geography 2013 2014 2015 2016 2017 2018 2019 2020 CAGR 

(2014 - 

2020) 

North 

2,279.4 xx xx xx xx xx xx xx Xx% 

America 

Europe xx xx xx xx xx xx xx xx Xx% 

APAC xx xx xx xx xx xx xx xx 11.3% 

RoW xx xx xx xx xx xx xx xx Xx% 

TOTAL xx xx xx xx xx xx xx 8,405.3 5.8% 

Source: IndustryARC Analysis, Expert Insights 

The global PERS market is set to grow at 5.8% through the forecast period to generate $8.4 billion 

revenue by 2020. Fastest growth of 11.3% is projected in the APAC region, owing to rise in number 

of innovations and developments as well as the shift in demographics towards aging population. In 

2013, North America and Europe held 40% and 37% shares respectively, in the global PERS 

market. These regions are mature and have an established subscriber base. PERS market in these 

regions will grow due to technological advancements and rising awareness towards personal 

healthcare and monitoring. 



Here



Here 

KEY MARKET INSIGHTS 

The home-based individuals constituted the largest end-user group, accounting for 61% 

of the global PERS market revenue in 2013. The growing trend of retired adults and 

senior citizens opting to lead an active life in independent living communities will drive 

the demand for PERS in this segment. 

North America held the largest share in the global PERS market, followed by Europe in 

2013. The market in APAC region is projected to grow at the fastest pace owing to the 

improvements in healthcare infrastructure and economies of the Asian countries. 

Landline PERS system is the largest revenue-generating segment in the global PERS 

market throughout the forecast period and exhibits a stable growth of 5.1% through 

2020 owing to the preference of landline systems by the elderly population over the 

mobiles for communication. Less operational complexity and high reliability of these 

devices are responsible for the users to choose them over other types of PERS devices. 

The mobile PERS market is estimated to grow substantially owing to the boom in the 

number of smartphone users and the mobility it provides to the baby boomers in terms 

of developing an independent and active lifestyle while staying in touch with their 

families. 

Logicmark launched a new GPS-enabled mobile PERS device “SentryPal” in April, 

2014. The system also features an innovative geo-fencing technology for enhanced 

safety. 

Bay Alarm Medical in May, 2014 has introduced GPS Mobile Help Button, a new GPSequipped 

mobile PERS that uses the AT&T cellular network. The device offers GPS 

tracking and one-button calling to the company’s monitoring center. 

FirstResponseSystem.com in January, 2015 has announced its latest product line 

highlighting the new generation GPS enabled mobile medical alert device which features 

automatic fall detection and alarm applications.

10.3 RESEARCH METHODOLOGY 

The quantitative and qualitative data collected for the Global Personal Emergency Response 

Systems Market report is from a combination of secondary and primary sources. Research interviews 

were conducted with executives and/or mangers in the key manufacturing companies and related 

organizations. These Key Opinion Leaders (KOLs) were then provided a questionnaire to gather 

quantitative and qualitative inputs on their operations, performance, strategies and views on the 

overall market, including key developments and trends. Data from interviews is consolidated, 

checked for consistency and accuracy, and the final market numbers are again validated by experts. 

The global PERS market was split by type, end user and geography based on different factors like 

primary and secondary sources, understanding of the number of companies operating in each 

segment and also KOL insights. 



Here 

We have used various secondary sources such as directories, articles, white papers, newsletters, 

annual reports and paid databases such as OneSource, Hoovers and Factiva to identify and collect 

information for extensive commercial study of the global personal emergency response systems 

market. 

The approach towards finding information regarding the market and forecasting has been quite 

extensive. The key players in the market and its value chain were identified through secondary 

research and their market opinions were also gathered in a similar way through telephonic interviews 

and questionnaires. Interviews with key opinion leaders such as managers and marketing personnel 

were used extensively in understanding the need and emergence of the PERS market. 

We also have extensive database of contacts which were used to conduct primary interviews and 

also to get their inputs using questionnaires.



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THE ARC ADVANTAGE 

An analytical model lies at the core of our process, ensuring logical consistency throughout 

our research. We complement the model with secondary data and interviews with industry 

experts to reflect the latest trends. With our final expert validation, we provide you with 

only the most accurate and actionable intelligence. 

THE ARC PROCESS 

Analytical 

Method 

Base Method 

Consolidation 

Method 

Delphi 

Verification 

1. Granular 

breakdown of 

drivers into 

factors 

2. Validate all 

factors in terms 

of their present 

impact on the 

market 

3. Assign weights 

to these factors in 

terms of their 

relevance and 

impact on the 

market 

1. Get a topdown 

estimate of 

the market 

2. Follow it up 

with a bottom-up 

estimate of the 

market 

3. Check 

forconsistency 

and new growth 

factors that are 

relevant over the 

next 10 Years 

1. Granular 

breakdown of 

drivers into 

factors 

2. Validate all 

factors in terms 

of their present 

impact on the 

market. 

3. Assign weights 

to these factors in 

terms of their 

relevance and 

impact on the 

market. 

1. Verify the 

findings of the 

model with 

experts from 

across the value 

chain 

2. Verify the 

findings with 

players across 

small and large 

enterprises 

3. Tweak the 

model and add 

new factors 

4. Build the 

Analytical Model 

4. Build the Base 

model 

4. Build the 

Consolidated 

Model 

4. Finalize the 

ARC Model 

ANALYTICAL MODEL BASE MODEL CONSOLIDATED MODEL ARC MODEL



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