Meter Q&A (Commercial) - South West Water

Q
A
Q
A
Q
A
2
What does water metering mean?
It means that your property
has been fitted with a measuring
device – the water meter – which
records how much water you use.
This enables us to base our
charges for both our water and
sewage disposal services on your
use of them, like gas and
electricity.
The meter will measure the
amount of water you use in cubic
metres. One cubic metre is
Where is my meter?
It will either be in the pavement
outside your property in a special
meter box or inside your property
close to where the water service
pipe enters it.
If the meter is inside your
property we may have installed a
wall pad so that we can read the
meter without having to come
into it. The wall pad is a round
Who owns the meter?
The meter and all associated
fittings belong to South West
Water. If something goes wrong,
1,000 litres or approximately
220 gallons.
You will be charged for each cubic
metre of water we supply to you
and for each cubic metre of waste
water you dispose of to our sewers.
Normally the sewerage charge will
be based on 95% of the water you
have used as recorded by the
meter (see page 11).
black plastic unit (7cm in
diameter) which will be on an
outside wall to which we have
unrestricted access.
Please note: If a meter is
installed inside your property
please do not undertake any work
which will stop us from gaining
access to read or replace it.
we will replace the meter or
fitting, or repair it, free of charge.
Accounts Helpline: 0800 169 1133