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c. Feedback-improved existing applications, retested.<br />
d. Feedback-improved new applications, retested.<br />
e. Analysis and comparison of results.<br />
What follows is the description of the basic concept behind the proposed approach, in<br />
conditions when the major motivation forces are:<br />
a. To obtain holistic information, from senso<strong>rs</strong>, from the SGM, and the Internet, related to<br />
acquisition of products (PD), services (SV), human resources (HR), novel ideas (NI), as well<br />
as the information on external state of environment (EE), and about the optimal actions to<br />
take (OA). All 6 issues above are referred to as acquisition-ware (AW).<br />
b. To obtain information which is not biased, i.e., not produced by humans involved in data<br />
acquisition, but by the technology used to monitor the activities.<br />
c. To obtain information which is timely, i.e., self-generated continuously while processes are<br />
in progress, and not generated at discrete points chosen arbitrarily (knowing the values of<br />
field paramete<strong>rs</strong>, all the time).<br />
d. Timely recognition of scenario that need attention, and system-generated suggestions for<br />
actions.<br />
Motivation forces for the use<strong>rs</strong> of this type of products are:<br />
a. Trust generation among potential use<strong>rs</strong>, since the impact of biased decision making is<br />
eliminated or minimized.<br />
b. Lower costs<br />
c. The system guarantees privacy in the sense that information collected by the software agent<br />
will not be publicized or abused in any sense. The privacy guarantees should be placed at the<br />
highest trust level. Of cou<strong>rs</strong>e, there are always some participants in related business, which do<br />
not trust even the highest trust level standards, but they are often-times willing to make tradeoffs,<br />
when they see large enough benefits.<br />
Software agent monito<strong>rs</strong> the processes in the system: