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D.3.3 ALGORITHMS FOR INCREMENTAL ... - SecureChange

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24 F. Massacci and L.M.S. Tran<br />

analysis rather than empirical observations in an industrial application, they confirmed<br />

the premise of the key to successfully change is knowledge about “where<br />

the enterprise is currently”, “where the enterprise wished to be in the future”, and<br />

“alternative designs” for the desired future state.<br />

Nurcan and others [24, 25, 30] presented the Enterprise Knowledge Development<br />

- Change Management Method (EKD-CMM) which was used in the ELEK-<br />

TRA project [26]. The main goal of EKD-CMM is to provide a framework to<br />

understand the way a specific organization works, determine the reasons and requirements<br />

for changes, alternatives to address the requirements, and the criteria<br />

for the evaluation of the alternatives. The application of the EKD-CMM results in<br />

three models, namely the As-Is-Model, the To-Be-Model and the Change Process<br />

Model. Also discussed on EKD-CMM, Barrios and Nurcan [4, 23] mentioned a<br />

critical need for realistic representations of “what are the current or future business<br />

situations”, or what should be changed in today enterprise. They provided a<br />

roadmap for EKD-CMM as a systematic way to deal with enterprise modeling and<br />

transformation. Enterprise objectives (or enterprise goals), processes, and systems<br />

are integrated in a single modeling framework using three-layer model.<br />

Other notable works include Dalal et al [8] and Kassem et al [13]. Dalal et al, in<br />

their article [8] identified four gaps related to EM methods. Among those, one serious<br />

gap is a lack of a formal theory enabling quantitative analysis in the interests<br />

of making better business decisions. Our proposal of the quantitative metrics of<br />

MaxBelief and Residual Risks directly addresses this issue. In [13], Kassem et al.<br />

presented guidelines for the selection of the right modeling method, and proposed<br />

a methodology for Enterprise Modeling. They found that the selection should be<br />

a function of: the purpose, the ease of communication between stakeholders, the<br />

characteristic of the modeling environment and the characteristic of the modeling<br />

technique itself. The methodology is based on the combined use of IDEF0 and<br />

Dependency Structure Matrix (DSM) to produce functional requirements for the<br />

collaborative software. This methodology hence is capable to understand complex<br />

interactions, facilitate the management of change, and create a shared vision of<br />

business processes. However, the authors did not focus on any further analysis for<br />

change management.<br />

10 Conclusion<br />

In this work we have addressed the issues of modeling evolutions of enterprise<br />

systems. In particular, we focused on potential evolutions which can be foreseen,<br />

but it is not sure that these evolutions do actually happen. We called this problem<br />

managing known unknown.<br />

Our proposed approach introduces the notion of evolution rules, comprising of<br />

observable and controllable rules, as a mechanism for handling this phenomenon.<br />

The uncertainty of evolution is expressed using probability values represent expertise<br />

beliefs on the occurrence of evolutions, which is accounted using gametheoretic<br />

approach. Additionally, we provided a brief discussion about the graphical<br />

notion for representing these rules, which has been validated with ATM experts.<br />

Furthermore, based on that belief, we introduce two quantitative metrics to

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