Cummins Service and Support - Cummins.com
Cummins Service and Support - Cummins.com
Cummins Service and Support - Cummins.com
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Technical <strong>Service</strong> Information<br />
<strong>and</strong> <strong>Support</strong> Systems<br />
QuickServe ® Online<br />
QuickServe Online is an internet based reference tool for<br />
<strong>Cummins</strong> parts <strong>and</strong> service information. Information on<br />
over 11 million <strong>Cummins</strong> engine serial numbers is at your<br />
fingertips, including over one million related documents,<br />
available in 16 languages.<br />
You can access information specific to your<br />
<strong>Cummins</strong> product, including the Owner’s Manual,<br />
Troubleshooting <strong>and</strong> Repair Manual, <strong>and</strong> Parts<br />
Catalogue. It is easy to perform search functions<br />
using the engine serial number or engine family.<br />
Exploded-view diagrams help identify repair parts<br />
for ordering purposes.<br />
QuickServe Online is constantly updated with the parts<br />
<strong>and</strong> service information, so you always have the right part<br />
number or latest repair procedure, 24 hours a day, 7 days<br />
a week.<br />
www.quickserve.cummins.<strong>com</strong><br />
Customer Assistance Centre<br />
Our Customer Assistance Centre (CAC) for Europe,<br />
Middle East, Africa <strong>and</strong> Russia / CIS is based<br />
at Daventry in the UK. The CAC has a key role<br />
in meeting the toughest st<strong>and</strong>ard in the world –<br />
our customers’ expectation of legendary service.<br />
If you need information or advice on products, parts,<br />
warranty, emissions or contact details for your nearest<br />
authorised service location, the CAC is your first point<br />
of contact. We will either help resolve your problem<br />
or ensure that you are directed to the most appropriate<br />
<strong>Cummins</strong> person to give you an answer.<br />
Experienced <strong>and</strong> knowledgeable customer assistance<br />
specialists have instant access to information on over<br />
11 million engines <strong>and</strong> they are only a telephone call<br />
or email away. Have your engine serial number ready <strong>and</strong><br />
they can answer your questions in detail <strong>and</strong> without delay.<br />
To contact the CAC<br />
Tel: 00 8000 2866467<br />
(from UK, Irel<strong>and</strong>, Germany,<br />
France <strong>and</strong> The Netherl<strong>and</strong>s)<br />
0800 991099 (from South Africa)<br />
+44 1327 886464 (all other areas)<br />
Email: emea.customerassistance@cummins.<strong>com</strong>
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