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Last Frontier KPBM March 2015

Bank branches are changing, but not going away. A regional director’s tips for SBA loans and our feature, Last Frontier explores how a national bank’s recession failure sent local companies scrambling as foreclosures came down.

Bank branches are changing, but not going away. A regional director’s tips for SBA loans and our feature, Last Frontier explores how a national bank’s recession failure sent local companies scrambling as foreclosures came down.

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<strong>March</strong> <strong>2015</strong> Vol. 28 No. 3 Est. 1988 An edition of the Kitsap Sun<br />

<strong>Last</strong> <strong>Frontier</strong><br />

A national bank’s recession failure sent local companies<br />

scrambling as foreclosures came down<br />

Page 3<br />

Regional director’s tips<br />

for SBA loans | Page 5<br />

PRSRT STD<br />

U.S. POSTAGE<br />

PAID<br />

Kent, WA<br />

PERMIT NO. 71<br />

The Kitsap Peninsula Business Journal<br />

Post Office Box 259<br />

Bremerton, WA 98337<br />

Bank branches changing,<br />

but not going away | Page 6


2 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

Business Calendar<br />

<strong>March</strong> 3, 24 and 31<br />

Good Morning<br />

Kitsap County<br />

Talk with a new business<br />

professional every week<br />

and network with local<br />

businesses.<br />

Where: Hop Jack’s,<br />

Silverdale<br />

When: 7:30-9 a.m.<br />

Info: silverdalechamber.<br />

com<br />

<strong>March</strong> 4<br />

Contracting Coffee Hour<br />

An open forum for<br />

businesses with questions<br />

about contracting with the<br />

government on the first<br />

Wednesday of each month.<br />

Where: KEDA, 4312 Kitsap<br />

Way #103, Bremerton<br />

When: 7:30-9 a.m.<br />

Info: kitsapeda.org<br />

<strong>March</strong> 4, 6, 9, 12 and 18<br />

Farm Machinery and<br />

Safety Workshop<br />

This class is open to all<br />

4-H and FFA youth, new<br />

and beginning farmers,<br />

and individuals of all ages<br />

and experience wanting<br />

to make their tractor<br />

experience and farm safer.<br />

Where: Kitsap County<br />

Fairgrounds<br />

When: 6:30-8:30 p.m.<br />

Cost: $85<br />

Info: 360-337-7162,<br />

Shannon.harkness@wsu.<br />

edu<br />

<strong>March</strong> 10<br />

Kitsap Business Forum<br />

“Planes, Trains and<br />

Automobiles: We Are<br />

All in the Transportation<br />

Business” is this month’s<br />

topic. John Powers will<br />

lead a panel of local<br />

transportation experts<br />

and political influencers to<br />

discuss current plans and<br />

proposals affecting the<br />

moved of your product<br />

throughout Kitsap. Please<br />

RSVP.<br />

Where: Kitsap Conference<br />

Center, Bremerton<br />

When: 7:30-9 a.m.<br />

Info: kitsapbusinessforum.<br />

com<br />

<strong>March</strong> 13<br />

Brown Bag Lunch<br />

Lecture Series: John van<br />

Den Meerendonk<br />

Bainbridge Island Land<br />

Trust board member will<br />

share his knowledge of<br />

unique plant life in the<br />

Pacific Northwest.<br />

Where: Bainbridge<br />

Waterfront Community<br />

Center, Bainbridge Island<br />

When: 11:30 a.m.-12:30<br />

p.m.<br />

Cost: $2 donation<br />

When: 5:24-8:03 p.m.<br />

<strong>March</strong> 19<br />

KEDA Annual Meeting<br />

and Luncheon<br />

The meeting will be<br />

to provide members<br />

with the 2014 report of<br />

performance and financial<br />

condition, present the<br />

<strong>2015</strong> KEDA Priorities and<br />

Work Plan, and elect new<br />

directors to the board.<br />

KEDA will also honor<br />

this year’s Economic<br />

Development Champions.<br />

Please register.<br />

Where: Kitsap Conference<br />

Center, Bremerton<br />

When: 11:30 a.m.-1 p.m.<br />

Info: kitsapeda.org<br />

<strong>March</strong> 20<br />

Women in Welding<br />

Workshop<br />

For women interested<br />

in learning if a career<br />

in trades is what they<br />

want. Participants will try<br />

their hand at welding,<br />

and the registration fee<br />

includes lunch. Registration<br />

deadline is <strong>March</strong> 6.<br />

Where: Welding Shop<br />

108, Olympic College,<br />

Bremerton<br />

When: 9 a.m.-2 p.m.<br />

Info: 360-475-7480,<br />

careercenter@olympic.edu<br />

<strong>March</strong> 13, 14 and 15<br />

Peninsula Home and<br />

Garden Expo<br />

Hundreds of vendors,<br />

free seminars, landscape<br />

displays and food.<br />

Where: Kitsap Pavilion,<br />

1200 Fairgrounds Road,<br />

Bremerton<br />

When: 2-8 p.m.<br />

Info: kitsaphba.com<br />

<strong>March</strong> 17<br />

Good Morning<br />

Kitsap County<br />

Meet Commissioner Ed<br />

Wolfe at this special<br />

edition of this event. RSVP<br />

for this event.<br />

Where: Hop Jack’s,<br />

Silverdale<br />

When: 7:30-9 a.m.<br />

Info: silverdalechamber.<br />

com<br />

<strong>March</strong> 18<br />

Silverdale Greendrinks<br />

Wear green, bring your<br />

own glass and network<br />

with other business and<br />

local community members.<br />

Please RSVP by <strong>March</strong> 16.<br />

Where: Martha and Mary,<br />

19160 Front St. NE, Poulsbo<br />

<strong>March</strong> 25<br />

Edward Jones<br />

Coffee Club<br />

Donald Logan, a local<br />

Edward Jones financial<br />

advisor, will be hosting a<br />

coffee club every fourth<br />

Wednesday.<br />

Where: 2416 NW Myhre<br />

Road Suite 102, Silverdale<br />

When: 8:15 a.m.<br />

Info: 360-698-7408<br />

<strong>March</strong> 31<br />

Grant Seeking Basics<br />

Workshop<br />

An introduction and<br />

overview of the funding<br />

research process for<br />

nonprofit organizations<br />

seeking grants from<br />

private grantmakers. Topics<br />

covered include: getting<br />

ready to seek funds, the<br />

world of grantmakers,<br />

research strategies and<br />

Foundation Center tools<br />

and resources. Registration<br />

required.<br />

Where: TBA<br />

When: 1-3:30 p.m.<br />

Info: 360-779-2915, krl.org


WWW.KPBJ.COM<br />

MARCH <strong>2015</strong> | 3<br />

Also in this issue<br />

• Is Port Orchard market<br />

delivering on the hype? 23<br />

• Form, function of bank<br />

branch of the future, 6<br />

• Coffee-hour crew shares<br />

advice on contracting, 9<br />

• Tech columnist<br />

Charles Keating reviews<br />

net neutrality issues, 23<br />

The Kitsap Peninsula Business Journal is<br />

published by the Kitsap Sun the first week of<br />

every month, and distributed to business<br />

addresses through Kitsap County, North Mason<br />

and Gig Harbor.<br />

Brent Morris, Publisher<br />

brent.morris@kitsapsun.com<br />

David Nelson, Editorial Director<br />

david.nelson@kitsapsun.com<br />

Tim Kelly, Managing Editor<br />

tim.kelly@kitsapsun.com<br />

editor@kpbj.com<br />

Mike Stevens, Marketing Director<br />

mstevens@kitsapsun.com<br />

Jeremy Judd, Digital Director<br />

jeremy.judd@kitsapsun.com<br />

For inquires to receive the Kitsap Peninsula<br />

Business Journal at your business, contact Circulation<br />

Sales Director Hugh Hirata at 360-792-<br />

5247 or hugh.hirata@kitsapsun.com.<br />

To advertise in the Kitsap Peninsula Business<br />

Journal, contact Michael Stevens at 360-792-<br />

3350.<br />

TO SUBMIT NEWS:<br />

Tim Kelly, Managing Editor<br />

tim.kelly@kitsapsun.com<br />

360.377-3711, ext. 5359<br />

Standard mail postage to be paid at Bremerton, WA<br />

POSTMASTER: Send address changes to Kitsap Sun, PO<br />

Box 259,<br />

Bremerton, WA 98337-1413<br />

© <strong>2015</strong> Kitsap Peninsula Business Journal / Kitsap Sun<br />

ISSN 1050-3692 VOLUME 28, NO. 3<br />

introduction<br />

| david nelson<br />

End of one era, continuing the next<br />

The Kitsap Peninsula Business Journal<br />

you are holding may not immediately<br />

look much different than<br />

what you’ve seen from us<br />

over the past 10 months.<br />

But the path it took to get<br />

into the community was<br />

new, and that explanation<br />

illustrates a business decision<br />

made here that will<br />

make a difference into the<br />

future for the publication that brings you<br />

local business news, columns, announcements<br />

and advertising.<br />

The night of Sunday, Feb.<br />

22 was the final press run<br />

for the 1973 Harris 1650<br />

offset press in the basement<br />

of the Kitsap Sun office<br />

in downtown Bremerton.<br />

There was certainly<br />

an amount of nostalgia associated<br />

with that night. I<br />

sat there watching, as impressed<br />

and mystified as<br />

always when I would see<br />

the old machine rumble to<br />

print the Sun or one of our<br />

other publications. A printing<br />

press is a remarkable<br />

piece of machinery, and<br />

through the eras of print<br />

journalism the Kitsap<br />

Sun’s basement has always<br />

been a place where change<br />

occurred. So first I’ll share<br />

some history.<br />

More than seven decades<br />

ago the paper started with<br />

a flatbed press, two typesetting<br />

machines, handme-down<br />

engravers from<br />

a Tacoma paper. During<br />

World War II a two-unit tubular<br />

press was installed<br />

that could produce up to 32<br />

pages, and there were five<br />

typesetters. In the 1960s<br />

we upgraded to an 80-page<br />

rotary press, which could accommodate<br />

color, and expanded the composing room<br />

and what was then known as the stereotyping<br />

facility. A little more than a decade<br />

later, in 1973, the state-of-the-art Harris<br />

1650 was installed and that, with some<br />

technological upgrades over the years, is<br />

what we’ve printed on ever since.<br />

This edition of the Kitsap Peninsula<br />

Business Journal was printed outside of<br />

our building on Fifth Street. That’s the<br />

difference you don’t see — but you should<br />

know about.<br />

The KPBJ, along with our daily edition,<br />

other weekly community newspapers, special<br />

advertising sections and quarterly<br />

magazine publications, will now be printed<br />

off-site at a large Puget Sound printing<br />

facility, and trucked to our loading docks<br />

each evening. This shifts us away from a<br />

unique task that’s gone on every night in<br />

our building for decades. But it’s a shift<br />

that benefits readers because of print quality,<br />

offers more choices to advertisers in<br />

terms of format and options to connect<br />

with customers, and helps our bottom line.<br />

Our current presses have limitations in<br />

capacity, color and quality. Our skilled<br />

pressmen work diligently to make the paper<br />

look its best each day, but the machinery<br />

is outdated and limited in some aspects.<br />

The opportunity is here for us to<br />

produce a more appealing paper for readers<br />

and advertisers, and could foretell<br />

The press at the Kitsap Sun after running for the last time in Bremerton.<br />

some format changes or opportunities<br />

with the Kitsap Peninsula Business Journal.<br />

That means we do lose employees<br />

from our pressroom and packaging center<br />

in the process, which is never an easy decision.<br />

Some of you in the business community<br />

know those difficult economic<br />

choices all too well.<br />

But journalism, like many of the industries<br />

you readers work in, is a changing<br />

world. That’s what my history lesson<br />

above serves to illustrate. We’re acutely<br />

aware of that fact now as we expand our<br />

digital services and readership on websites<br />

and social media, and as we continue<br />

dealing with a changing market for print<br />

products. We’re simply able to offer more<br />

choices in our printed product in the current<br />

environment, whether in color, size<br />

and format of the paper, or special advertising<br />

products, and in certain terms at a<br />

higher quality than what our presses were<br />

capable of.<br />

While this move changes our workflow<br />

to build each month’s Business Journal, it<br />

does not change our focus on journalism<br />

for this community and advertising services<br />

for local businesses.<br />

The Sun has gone through several eras<br />

during our nearly 80 years of printing a<br />

daily paper, in terms of our products, journalism,<br />

business strategy and even our<br />

physical home in downtown Bremerton.<br />

In fact, acquiring the Kitsap Peninsula<br />

MEEGAN M. REID / KITSAP SUN<br />

Business Journal was a landmark change<br />

in that vein, when we added a type of publication<br />

that the company had never produced<br />

in its history. This announcement<br />

about our production shifting is a significant<br />

one, and the latest step in our ongoing<br />

evolution as a local news company.<br />

The issue you’re holding is a sign of our<br />

continued commitment to readers and the<br />

business community, and the backstory<br />

on its production should serve notice of<br />

our intention to continue into the future<br />

as a print and digital company, and do<br />

so in the most efficient and effective way<br />

possible. Thank you for your continued<br />

readership and support.<br />

• David Nelson is the editorial director<br />

of the Kitsap Peninsula Business Journal<br />

and editor of the Kitsap Sun. Contact him<br />

at dnelson@kitsapsun.com.


4 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

banking and finance<br />

The fallout from <strong>Frontier</strong> Bank failure<br />

Loans made in Kitsap County by a major bank<br />

that went belly up have been bought and sold since,<br />

leaving a mix of vacancies and potential for development.<br />

By Tad Sooter<br />

For Kitsap Peninsula<br />

Business Journal<br />

Heavy machinery sits idle<br />

at a gravel quarry off Werner<br />

Road in Bremerton,<br />

waiting to be sold or scrapped.<br />

Buyers pick their way through<br />

the once-bustling yard, hunting<br />

for equipment they can use.<br />

On Poulsbo’s Viking Way, businesses<br />

are gradually filling the<br />

spacious buildings and sprawling<br />

parking lots once home to<br />

an auto empire. In South Kitsap,<br />

more than 600 homes are slated<br />

for construction on the site<br />

of two formerly stalled developments.<br />

And back in Bremerton, a<br />

small marina near the foot of the<br />

Warren Avenue Bridge is enjoying<br />

calmer seas under new ownership.<br />

Scattered across the county,<br />

these properties share a common<br />

bond: a connection to failed<br />

<strong>Frontier</strong> Bank. Five years after<br />

regulators shuttered the Everett<br />

institution, the repercussions of<br />

its failure are felt seemingly everywhere<br />

in Kitsap.<br />

Union Bank took over <strong>Frontier</strong>’s<br />

assets in April 2010. In an<br />

effort to collect on <strong>Frontier</strong>’s defaulted<br />

loans, the San Franciscobased<br />

bank forced sales of many<br />

high-profile Kitsap properties,<br />

often recouping a small fraction<br />

of the amount originally owed<br />

by borrowers, according to court<br />

documents.<br />

Union Bank currently owns<br />

several properties in the county<br />

acquired through forced sales,<br />

including parcels home to Money<br />

Tree and Los Cabos on Wheaton<br />

Way, and the Wyatt Way Courtyards<br />

office building on Bainbridge<br />

Island.<br />

A recent dropoff in judicial<br />

foreclosure filings suggests<br />

Union Bank may be wrapping up<br />

its interest in defaulted <strong>Frontier</strong><br />

loans. A Union Bank representative<br />

declined to say how many<br />

commercial loans the bank had<br />

taken on in Kitsap County, and<br />

how many remained outstanding.<br />

What is clear is Union Bank is<br />

withdrawing its physical presence<br />

from West Sound. The<br />

bank closed seven former <strong>Frontier</strong><br />

branches on the Kitsap and<br />

Olympic peninsulas in February,<br />

leaving only a Bainbridge Island<br />

location open.<br />

A Union Bank spokesman told<br />

Kitsap Peninsula Business Journal<br />

the move was necessary “in<br />

order to remain competitive in a<br />

tough environment.”<br />

The last physical reminders<br />

here of <strong>Frontier</strong> Bank are being<br />

closed by Union Bank. But other<br />

properties touched by the failed<br />

bank are in various stages of<br />

changing hands, illustrating how<br />

pre-recession lending affected<br />

some ambitious plans for business<br />

growth.<br />

RISKY REAL ESTATE<br />

A glut of risky commercial real<br />

estate and construction loans,<br />

coupled with weak board management,<br />

toppled <strong>Frontier</strong> bank,<br />

according to a 2010 Federal Deposit<br />

Insurance Corporation review.<br />

In 2006, before the real estate<br />

bubble burst, <strong>Frontier</strong> had accumulated<br />

the largest concentration<br />

of commercial real estate<br />

loans of any major Washington<br />

bank. Despite being considered<br />

“well capitalized” as late<br />

as <strong>March</strong> 2009, the bank’s capital<br />

growth hadn’t kept up with<br />

the growing risk associated with<br />

its real estate and development<br />

loans, according to the review.<br />

LARRY STEAGALL<br />

The Wyatt Way Courtyards office building on Bainbridge Island is<br />

one of numerous Kitsap County properties originally finananced by<br />

<strong>Frontier</strong> Bank, which failed in 2010, and now owned by Union Bank<br />

after foreclosure sales.<br />

<strong>Frontier</strong> became one of 18<br />

Washington banks shut down<br />

by regulators between 2009 and<br />

2013. Its faiure cost the Deposit<br />

Insurance Fund $1.3 billion.<br />

<strong>Frontier</strong>’s list of borrowers included<br />

some infamous names<br />

from Puget Sound’s development<br />

boom and bust. They included<br />

Michael Mastro, a Seattle<br />

real estate magnate who filed for<br />

bankruptcy in 2009. Mastro later<br />

disappeared to France where<br />

for years he successfully avoided<br />

extradition back to the United<br />

States on fraud and money laundering<br />

charges.<br />

According to court documents,<br />

Mastro took out a $4 million<br />

loan from <strong>Frontier</strong> Bank in 2007,<br />

using condominiums in the troubled<br />

Meridian complex on Bainbridge<br />

Island as collateral.<br />

The court appointed a receiver<br />

on the<br />

cover<br />

Stephen Taylor,<br />

a geologist<br />

from Lacey,<br />

takes photos<br />

of the rock<br />

piles at the Ace<br />

Paving quarry<br />

in Bremerton.<br />

LARRY<br />

STEAGALL<br />

Idled equipment<br />

at the Ace Paving<br />

quarry at the end<br />

of Werner Road<br />

in Bremerton,along<br />

with other assets<br />

and real estate, are<br />

for sale after the<br />

company went into<br />

receivership.<br />

LARRY STEAGALL<br />

for the units in 2011, at the request<br />

of Union Bank.<br />

The eight units sold last year,<br />

netting $1.34 million for the<br />

bank.<br />

In 2006, <strong>Frontier</strong> made large<br />

loans to subsidiaries of Bellevue-based<br />

Centurion Financial<br />

Group, LLC, which was involved<br />

in two residential developments<br />

— Bayside and Sinclair Ridge<br />

SEE FRonTIER | 7


WWW.KPBJ.COM<br />

MARCH <strong>2015</strong> | 5<br />

small business<br />

Ask any entrepreneur<br />

what their biggest<br />

holdup to launching<br />

or growing their business<br />

is, and the<br />

answer will<br />

come quick<br />

and sure:<br />

Money.<br />

There is<br />

little doubt<br />

that finding<br />

capital<br />

to finance a business venture<br />

is the most basic and<br />

important of all business<br />

activities. It also can be<br />

the most frustrating one<br />

if you don’t know where to<br />

look and how to navigate<br />

the process. Finding capital<br />

can be a smooth, rewarding<br />

experience provided<br />

you study diligently<br />

and plan effectively.<br />

Putting together the<br />

necessary documents is a<br />

time-consuming process;<br />

once gathered, though,<br />

the process will go more<br />

smoothly for you. Information<br />

a lender will want<br />

to review before making a<br />

decision about a loan includes<br />

credit factors, financial<br />

needs assessment<br />

and a business checklist.<br />

Credit FaCtors<br />

Equity Investment —<br />

Business loan applicants<br />

must have a reasonable<br />

amount invested in their<br />

business. This ensures<br />

that, when combined with<br />

borrowed funds, the business<br />

can operate on a<br />

sound basis.<br />

Earnings Requirements<br />

— Financial obligations<br />

are paid with cash, not “on<br />

paper” profits. When cash<br />

outflow exceeds cash inflow<br />

for an extended period<br />

of time, a business cannot<br />

continue to operate.<br />

Working Capital —<br />

Working capital is defined<br />

as the difference between<br />

current assets and current<br />

liabilities. Current assets<br />

are the most liquid of your<br />

assets.<br />

Collateral — Collateral<br />

is an additional form of<br />

security that can be used<br />

to assure a lender that you<br />

have a second source of<br />

loan repayment.<br />

Resource Management<br />

| calvin goings<br />

Tips for getting an SBA loan<br />

— Resource management<br />

is how you handle the dayto-day<br />

affairs of your business,<br />

including how you<br />

pay your debts, collect on<br />

debts, deliver services or<br />

products to customers and<br />

manage inventory.<br />

FinanCial needs<br />

assessment<br />

Whenever possible, it’s<br />

better to anticipate your<br />

needs rather than looking<br />

for money under pressure.<br />

It is harder to gain<br />

approval for a loan when<br />

your company is already in<br />

trouble, so plan ahead and<br />

secure financing well in<br />

advance of a crisis. Before<br />

you seek financial assistance,<br />

thoroughly assessing<br />

your current financial<br />

situation is critical and includes<br />

asking the following<br />

questions:<br />

• Do you need more capital<br />

or can you manage the<br />

existing cash flow?<br />

• If you are having trouble<br />

paying your obligations<br />

on time, you may need an<br />

infusion of working capital.<br />

What is the nature of<br />

your need?<br />

• Do you need money<br />

to start or expand your<br />

business or as a cushion<br />

against risk? How urgent<br />

is your need?<br />

• All businesses carry<br />

risk, and the degree of risk<br />

will affect both the cost of<br />

the loan and available financing<br />

alternatives. How<br />

great are your risks?<br />

• Needs are generally<br />

more critical during transitional<br />

stages — start-up<br />

and expansion being two of<br />

the most urgent and costly.<br />

In what state of development<br />

is your business?<br />

• The lender will need to<br />

know your specific intentions<br />

for the money, to assure<br />

that your business<br />

will thrive and that repayment<br />

is assured. For what<br />

purposes will the capital<br />

be used?<br />

• Whether your industry<br />

is depressed, stable, or<br />

quickly-growing will have<br />

a distinct effect on your<br />

search for funding sources.<br />

Businesses that prosper in<br />

tough economic times will<br />

generally receive better<br />

funding terms. What is the<br />

state of your industry?<br />

• Seasonal needs for funding<br />

are generally short term,<br />

and consist of smaller loans<br />

with a quicker maturation.<br />

Loans advanced for cyclical<br />

industries, such as construction,<br />

are designed to<br />

support a business through<br />

depressed periods — these<br />

industries are sometimes<br />

known as “feast and famine”<br />

businesses as the cash<br />

flow is often erratic and unpredictable.<br />

Is your business<br />

seasonal or cyclical?<br />

• Effective management<br />

is an important element<br />

of business. Your lender<br />

will be looking for a strong<br />

managerial presence. How<br />

strong is your management<br />

team?<br />

Business loan<br />

CheCklist<br />

Before you start applying<br />

for loans, assemble some<br />

basic documentation. The<br />

following are typical items<br />

that will be required for<br />

any small business loan<br />

application:<br />

• Personal Background<br />

— Either as part of the loan<br />

application or as a separate<br />

document, gather your personal<br />

background information,<br />

including previous addresses,<br />

names used, criminal<br />

record, educational<br />

background, etc.<br />

• Resumés — Some lenders<br />

require evidence of<br />

management or business<br />

experience, particularly for<br />

loans that are intended to<br />

be used to start a new business;<br />

polish your resumé.<br />

• Business Plan — All<br />

loan programs require a<br />

sound business plan to be<br />

submitted with the loan<br />

sEE sBa loan | 8


6 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

By Rodika Tollefson<br />

KPBJ contributor<br />

When Union Bank announced<br />

the closure of<br />

all its Kitsap Peninsula<br />

branches — and a total of<br />

20 out of 40-plus around<br />

the state — the bank said<br />

it would continue to serve<br />

local customers through<br />

mobile and online options.<br />

The move surprised<br />

many in the financial sector.<br />

But it seemed like a<br />

sign of the times, considering<br />

the steady growth of<br />

mobile banking.<br />

A Federal Reserve System<br />

report last year estimated<br />

that 51 percent<br />

of U.S. smartphone owners<br />

banked online in 2013,<br />

compared with 42 percent<br />

in 2011 — and the number<br />

of smartphone owners has<br />

been growing at the same<br />

time.<br />

Even the smaller, community-based<br />

banks are<br />

trying to keep pace with<br />

the technology, seeing mobile<br />

banking not as a perk<br />

but an option expected by<br />

customers.<br />

“(Lack of it) could be a<br />

reason someone doesn’t<br />

bank with you, so we want<br />

to make sure we stay on<br />

top of technology,” says<br />

Rhonda Morris, senior<br />

vice president of operations<br />

at Poulsbo’s Liberty<br />

Bay Bank, which plans to<br />

launch a mobile app in the<br />

next six months. “Everyone<br />

is going so fast, they don’t<br />

have time to go to the bank<br />

and make a deposit.”<br />

The retail branch may<br />

appear to lose its relevance,<br />

especially as younger<br />

generations prefer to do<br />

their banking on the fly.<br />

New options like online<br />

chatting, virtual tellers<br />

and mobile deposit capture<br />

are reducing the need<br />

for face-to-face human interaction<br />

— so it’s not surprising<br />

that nationwide<br />

trends show a decline in<br />

branch traffic.<br />

But local financial institution<br />

leaders say the<br />

brick-and-mortar branch is<br />

here to stay. Perhaps reinvented,<br />

smaller, more conversational<br />

— but a physical<br />

presence all the same.<br />

banking and finance<br />

Branch of the future: Smaller,<br />

more high-tech, but here to stay<br />

LARRY STEAGALL<br />

Branch manager KristiAnn Stecker demonstrates how the automated teller functions at<br />

the First Federal branch in Silverdale.<br />

Fewer routines,<br />

more conversations<br />

“People are gravitating<br />

to mobile as they’re getting<br />

more comfortable<br />

but they still want physical<br />

contact,” says David<br />

Devine, senior vice president<br />

and marketing director<br />

for Tacoma-based Columbia<br />

Bank, which offers<br />

online chatting and was<br />

getting ready to launch<br />

mobile deposit capture at<br />

the end of February.<br />

That desire for physical<br />

contact is reflected in<br />

trends in brick-and-mortar<br />

banking over decades.<br />

A study recently released<br />

by the Federal Deposit<br />

Insurance Corp. showed<br />

that while the number of<br />

branches have contracted<br />

during certain periods<br />

such as economic or banking<br />

crises, far more bank<br />

offices were added during<br />

expansions than offices<br />

closed during contractions.<br />

The FDIC found that “between<br />

1970 and 2014, the<br />

total number of banking<br />

offices grew nearly twice<br />

as fast as the U.S. population,<br />

and as of 2014 the<br />

density of banking offices<br />

per capita was higher than<br />

it had been at any point<br />

prior to 1977.” While fewer<br />

transactions are being<br />

conducted at the branches,<br />

customers still value a<br />

physical location as part of<br />

the available options, the<br />

FDIC report says.<br />

“What we see is a shift<br />

toward the type of banking<br />

customers would like<br />

to conduct in a branch,”<br />

Devine says.<br />

The type of business<br />

customers are conducting<br />

at the branch is less transactional<br />

and more expertise-driven,<br />

says Leah Olson,<br />

vice president of marketing<br />

at Kitsap Credit<br />

Union.<br />

“Our members love the<br />

convenience to be able<br />

to access us at the access<br />

point of their choice<br />

— they like having that<br />

choice,” she says.<br />

Kitsap Credit Union updated<br />

its computer core<br />

last year so new products<br />

and services can be added<br />

— services like mobile deposit<br />

capture, which will<br />

be launched later this year,<br />

and online loans, thanks<br />

to the ability to sign documents<br />

virtually.<br />

“The idea is that more<br />

routine transactions will<br />

go through the website<br />

and the focal point (of the<br />

branch) is to engage the<br />

membership,” says Jeff<br />

Wells, Kitsap CU e-business<br />

manager. “You can’t<br />

do that electronically.<br />

When you sit across from<br />

someone, you get a better<br />

sense of their need.”<br />

smaller Footprint,<br />

more eFFiciency<br />

As remote transactions<br />

are becoming more convenient,<br />

in-person transactions<br />

are getting faster.<br />

Cash recyclers — machines<br />

that count and dispense<br />

cash, similar to<br />

those at many grocery<br />

stores — are becoming a<br />

common sight.<br />

Kitsap Bank has cash recyclers<br />

at its two Bremerton<br />

branches, along with<br />

teller-capture technology,<br />

which reads checks electronically.<br />

This means<br />

transactions are much<br />

faster and require fewer<br />

employees, says Tony<br />

George, Kitsap Bank president<br />

and chief operating<br />

officer.<br />

“The technology has<br />

freed up employees to provide<br />

more one-on-one help<br />

and spend more time with<br />

customers,” he says.<br />

The new East Bremerton<br />

branch, which was built<br />

last year, has one notable<br />

difference from the old<br />

building. It is about half<br />

the size.<br />

The changes in consumer<br />

habits along with the<br />

new technology are allowing<br />

banks to function in a<br />

much smaller footprint,<br />

more efficient spaces that<br />

cost less to operate.<br />

One feature of Kitsap<br />

Bank’s new space won’t<br />

be unveiled for a while<br />

longer: a virtual teller. A<br />

space by the common teller<br />

area has been designed<br />

to accommodate the feature,<br />

which is expected<br />

to launch within a year or<br />

so. The virtual teller will<br />

be able to perform typical<br />

transactions such as deposits,<br />

check cashing and<br />

dispensing cash and coins.<br />

“We designed the branch<br />

with the future in mind,”<br />

George says. “We knew at<br />

some point the technology<br />

will be available that allows<br />

customers to do 90<br />

percent of transactions<br />

(without human help).<br />

the branch<br />

oF the Future<br />

So what will the branch<br />

of the future look like? Local<br />

financial institution<br />

leaders have similar visions.<br />

Smaller footprint.<br />

More self-serve options<br />

see BRanch | 7


WWW.KPBJ.COM<br />

MARCH <strong>2015</strong> | 7<br />

frontiEr | from 4<br />

— off Anderson Hill Road just south of<br />

Gorst.<br />

The principals of Centurion were later<br />

embroiled in lawsuits and investigated<br />

by state and federal regulators for questionable<br />

investment practices, according<br />

to reporting by the Puget Sound Business<br />

Journal.<br />

By the time Union Bank sought receivership<br />

for the development properties in July<br />

2011, the Centurion companies owed the<br />

bank more than $39 million in unpaid loan<br />

principle, interest, fees and property taxes.<br />

A receiver’s sale of the 56-acre Bayside<br />

property, slated for 294 homes, netted the<br />

bank about $1.5 million in 2012.<br />

Union Bank saw an even smaller return<br />

on the 200-acre Sinclair Ridge property.<br />

According to documents filed by the receiver,<br />

potential buyers felt the 800 lots<br />

originally planned for the property were<br />

too small to be feasible for most builders.<br />

The land sold in June 2012 for $800,000,<br />

netting Union Bank $740,000.<br />

Between the two land sales, Union Bank<br />

recouped about $2.2 million, less than 6<br />

percent of money owed on the defaulted<br />

loans.<br />

Both stalled residential developments<br />

are now moving again. Bayside plans were<br />

revived by Freestone Cos. of Fife, which<br />

began work on new homes there last year.<br />

The sprawling Sinclair Ridge property<br />

is now owned by Northview Ridge, LLC of<br />

Suquamish, which submitted plans for a<br />

more modest, 300-home subdivision.<br />

PaVED oVEr<br />

While some of <strong>Frontier</strong>’s biggest borrowers<br />

were regional players, others were<br />

well known Kitsap companies.<br />

One was Ace Paving, a venerable<br />

Bremerton construction company that<br />

suffered a work slowdown during the recession.<br />

Ace and its related corporations owed<br />

on several <strong>Frontier</strong> loans when the bank<br />

failed.<br />

Union Bank tried to force the company’s<br />

properties into foreclosure in 2011, but later<br />

sold its interest in the loans to a third-party<br />

corporation called Copper Leaf, LLC.<br />

Ace Paving finally entered receivership<br />

sEE frontiEr | 8<br />

branch | from 6<br />

including virtual tellers and iPads. Universal bankers.<br />

Perhaps concierge service.<br />

Liberty Bay Bank, among a few others, has already<br />

applied some of those concepts. It doesn’t have tellers<br />

but rather professional bankers who canhandle any transaction<br />

or question, and they can even visit a customer’s<br />

business site to sign them up for new products.<br />

“We’re a relationship bank and most relationship customers<br />

like that hands-on style,” Morris says.<br />

In the future, George sees spaces similar to the Apple<br />

retail stores, an open design concept with individual help<br />

desks. And more consumers embracing the self-serve options,<br />

much like they did with airline check-in.<br />

“Because of technology, you can do a lot of things<br />

through a machine and as people get used to that, you’ll<br />

see more of them migrating,” he says.<br />

For the Silverdale branch of First Federal, headquartered<br />

in Port Angeles, that future has arrived. The<br />

branch, which opened last June as First Federal expanded<br />

onto the Kitsap Peninsula, has an interactive teller<br />

machine and teller “pods” with universal bankers trained<br />

to handle any need. A tech bar with iPads gives customers<br />

virtual information and options, and video conferencing<br />

is available at the branch with financial advisers.<br />

The virtual teller looks like an ordinary ATM but when<br />

a customer touches the screen, a teller from the Port Angeles<br />

main office pops up on the screen. The human teller<br />

performs the transaction on the back end, while the machine<br />

takes the deposits or dispenses dollars and coins.<br />

“Customers enjoy it because they don’t have to be experts<br />

in the technology,” says Kelly Liske, executive vice<br />

president and chief banking officer at First Federal.<br />

Liske says the machines have been available for some<br />

time and are popular on the East Coast and in the Midwest,<br />

but slower to be adopted on the West Coast. First<br />

Federal is the only bank currently to offer them on the<br />

Olympic Peninsula and possibly in the entire Puget<br />

Sound area (the bank has a virtual teller at a Port Angeles<br />

branch too, and more on the way at other locations).<br />

One teller located at the central office can service three<br />

of these machines, and once more are in place, there are<br />

efficiencies because of economies of scale, Liske says.<br />

The Silverdale branch is only 2,300 square feet because<br />

it doesn’t need as many tellers. Traditionally, branches<br />

are 2,500-4,000 square feet, according to Liske.<br />

Despite the technology available at First Federal, Liske<br />

says the number of physical transactions hasn’t dropped<br />

dramatically. Still, she expects to see changes as consumers<br />

no longer have to leave home to pay bills or deposit<br />

checks. “I think you’ll see consolidation in the industry due<br />

to the fact that the same transactions that were offered in<br />

a branch setting can be done anywhere,” she says.<br />

Kitsap Bank’s George says community banks will always<br />

play a local role while expanding their capabilities<br />

thanks to technology.<br />

“We’re going to a cashless society but I don’t see banks<br />

going away from facilitating transactions,” he says. “People<br />

want to know their money is safe and invested in the<br />

local community.”


8 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

frontIEr | from 7<br />

this winter, with Copper Leaf looking to<br />

recoup nearly $7 million in debt.<br />

Court-appointed receiver Gary Hunter<br />

said sales of machinery and vehicles are<br />

already under way at former Ace paving<br />

yards, including those on Werner Road.<br />

About $10 million worth of real estate will<br />

be listed, he said.<br />

While some of <strong>Frontier</strong>’s<br />

biggest borrowers were<br />

regional players, others<br />

were well known Kitsap<br />

companies.<br />

VIKInG rEVVInG UP<br />

On Poulsbo’s Viking Way, activity is finally<br />

returning to the former lots of Courtesy<br />

Auto Group, another Kitsap institution<br />

that saw the bottom fall out of its industry.<br />

The recession hit Viking Way vehicle<br />

dealers hard. Even Poulsbo RV abandoned<br />

its namesake location in 2009.<br />

John and Terri Hern, owners of Courtesy<br />

Auto, held on. According to court documents,<br />

the Herns took out a $10.3 million<br />

loan from <strong>Frontier</strong> Bank in January 2009.<br />

The influx of cash wasn’t enough to keep<br />

Courtesy Auto rolling.<br />

The Herns shut down Courtesy Ford in<br />

August 2011. By November, Union Bank<br />

had successfully petitioned a court to<br />

place the Herns’ nine Viking Way parcels<br />

in receivership.<br />

The Herns’ auto empire was sold off in<br />

pieces in the following years, fetching<br />

roughly $5 million. One property became<br />

a Washington Tractor outlet. Another became<br />

home to an auto body shop, while<br />

Hudson Auto Center moved into Courtesy’s<br />

former used car lot.<br />

The final, crowning property, the Courtesy<br />

Ford showroom, sold in January. The<br />

buyer was another Viking Way business<br />

family, the owners of American Building<br />

and Roofing. They’ll relocate their business<br />

up the street to the 40,000-square foot<br />

building. Hudson Auto Center will also<br />

sEE frontIEr | 9<br />

sba loan | from 5<br />

application and should<br />

include a complete set of<br />

financial statements, profit<br />

and loss statements,<br />

cash flow and a balance<br />

sheet.<br />

• Personal Credit Report<br />

— Obtain a credit report<br />

from all three major consumer<br />

credit rating agencies<br />

before submitting a<br />

loan application to the lender.<br />

Inaccuracies and blemishes<br />

on your credit report<br />

can hurt your chances of<br />

getting a loan approved.<br />

It’s critical to clear these up<br />

before beginning the application<br />

process.<br />

• Business Credit Report<br />

— If you are already in<br />

business, be prepared to<br />

submit a credit report for<br />

your business. As with the<br />

personal credit report, it is<br />

important to review your<br />

business credit report before<br />

beginning the application<br />

process.<br />

• Income Tax Returns<br />

— Most loan programs require<br />

applicants to submit<br />

personal and business income<br />

tax returns for the<br />

previous three years.<br />

• Financial Statements<br />

— Many loan programs require<br />

owners, with more<br />

than a 20 percent stake<br />

in the business, to submit<br />

signed personal financial<br />

statements. It is a good idea<br />

to have these prepared and<br />

ready, in case a loan program<br />

for which you are applying<br />

requires these to be<br />

submitted individually.<br />

• Bank Statements —<br />

Many loan programs require<br />

one year of personal<br />

and business bank statements.<br />

• Collateral — Collateral<br />

requirements vary greatly.<br />

Some loan programs<br />

do not require collateral.<br />

Loans involving higher<br />

risk factors for default require<br />

substantial collateral.<br />

Strong business plans<br />

and financial statements<br />

can help you avoid putting<br />

up collateral. In any case,<br />

it is a good idea to prepare<br />

a collateral document that<br />

describes cost/value of<br />

personal or business property<br />

that will be used to<br />

secure a loan.<br />

• Legal Documents<br />

Depending on a loan’s<br />

specific requirements, your<br />

lender may require you to<br />

submit one or more legal<br />

documents. Make sure you<br />

have the following items in<br />

order, if applicable: business<br />

licenses and registrations<br />

required to conduct<br />

business; Articles of Incorporation;<br />

copies of contracts<br />

with any third parties;<br />

franchise agreements;<br />

commercial leases.<br />

The U.S. Small Business<br />

Administration (SBA) has<br />

resources and partner organizations<br />

available to<br />

assist with this process:<br />

• SCORE www.score.<br />

org, for Kitsap Score, go to<br />

www.kitsapscore.org<br />

• SBDC www.wsbdc.org<br />

for Kitsap SBDC, go to<br />

kevin.hoult@wsbdc.org<br />

• WBC www.sba.gov/<br />

women, for Kitsap WBC,<br />

go to www.wcwb.org<br />

Don’t let money hold up<br />

your small business plans.<br />

Once you have completed<br />

the business loan checklist,<br />

contact one of SBA’s<br />

resource partners. After<br />

a careful review of your<br />

documents, they’ll let you<br />

know that it’s time to contact<br />

a lender. And remember,<br />

SBA is always willing<br />

to help you too. If you have<br />

further questions, contact<br />

our staff in the Seattle District<br />

Office at 206-553-7310.<br />

• Calvin Goings is regional<br />

administrator of the<br />

Small Business Administration’s<br />

Seattle office that covers<br />

the Pacific Northwest.


WWW.KPBJ.COM<br />

Kitsap ptac<br />

Contracting with the federal<br />

government is a vastly different,<br />

and generally more<br />

complex, experience<br />

than vendors<br />

and service providers<br />

encounter<br />

when contracting<br />

with private<br />

business organizations.<br />

Ironically,<br />

the extensive<br />

regulations and policies that can<br />

make this process so cumbersome<br />

to small businesses were<br />

actually established to benefit,<br />

guide and protect them.<br />

Small and disadvantaged firms<br />

are afforded the widest opportunity<br />

to develop and grow through<br />

contracting opportunities with<br />

the government. All they have to<br />

do is comply with over 600 Federal<br />

Acquisition Regulations (FAR)<br />

provisions and clauses (and<br />

equally as many follow-on clauses<br />

and provisions established by<br />

each agency). It is definitely not<br />

for the faint of heart. If you are<br />

| mONa carlsON<br />

Coffee Hour offers help in complex<br />

world of government contracting<br />

old school and prefer a hard copy<br />

of the FAR, you will have to comb<br />

through over 2,100 pages of regulations.<br />

Thankfully, today search<br />

engines and, yes, YouTube videos<br />

make it easier to find the information<br />

that pertains to your contract<br />

more quickly.<br />

That is assuming you know<br />

what you don’t know.<br />

The government will identify in<br />

each solicitation or contract the<br />

applicable provisions and clauses<br />

for that action, but in a construction<br />

contract that could equate<br />

to over 200 clauses. However, in<br />

the event that the RFP (Request<br />

for Proposal) or contract omits a<br />

clause that is required by law, it is<br />

included by default and must be<br />

complied with.<br />

To further complicate matters,<br />

those new to working with the<br />

government often find it difficult<br />

to access help and guidance. Local<br />

contracting personnel are bound<br />

by even stricter standards and<br />

must maintain the highest level<br />

of ethics and cannot risk showing<br />

prejudice between contractors by<br />

assisting individual contractors<br />

during the RFP process.<br />

The burning question for both<br />

new and experienced contractors<br />

is “Where can I go for help?”<br />

Fortunately there is help. The<br />

Washington State Procurement<br />

Technical Assistance Center receives<br />

funding from the Department<br />

of Defense, and PTACs<br />

employ counselors and staff to<br />

help bridge the gap and provide<br />

businesses with technical expertise<br />

needed to achieve success in<br />

the arena of doing business with<br />

the government. PTACs provide<br />

free and confidential business<br />

assistance and support to regional<br />

businesses in marketing<br />

and selling to federal, state and<br />

local government agencies and<br />

prime contractors. PTACs also<br />

assist agencies, departments and<br />

primes in their efforts to comply<br />

with federal and state procurement<br />

diversity goals.<br />

Here in Kitsap, the Kitsap Economic<br />

Development Alliance<br />

MARCH <strong>2015</strong> | 9<br />

(KEDA) is your local Washington<br />

PTAC sub-center with a service<br />

area covering Kitsap, Clallam,<br />

Grays Harbor, Jefferson and Mason<br />

counties. In addition to oneon-one<br />

support and procurement<br />

training classes and seminars,<br />

KEDA recently established an<br />

open forum the first Wednesday<br />

of every month where businesses<br />

can receive help on just about<br />

anything related to contracting<br />

with the government.<br />

The informal atmosphere also<br />

provides an opportunity to network<br />

with other contractors; discuss<br />

current issues; identify upcoming<br />

solicitations or subcontracting<br />

opportunities; and receive<br />

instruction on specifics<br />

such as how to register in Wide<br />

Area Workflow or resolve SAM<br />

(System for Award Management)<br />

issues. And it is a great platform<br />

to find answers to questions that<br />

you didn’t even know you needed<br />

to ask.<br />

The Contracting Coffee Hour<br />

(sorry, no drive-through) is hosted<br />

by KEDA and facilitated by<br />

Mary Jo Juarez and Mona Carlson,<br />

both retired government<br />

contracting officers. Sessions<br />

take place at KEDA (4312 Kitsap<br />

Way #103 in Bremerton) from<br />

7:30 a.m. until the questions run<br />

out. In recent sessions, Chugach,<br />

the new Base Operating Services<br />

Contractor, provided guidance<br />

on how to get established in their<br />

subcontracting program. There<br />

was also an impromptu session<br />

on marketing to government that<br />

included evaluating and updating<br />

capability statements, line cards<br />

and business cards.<br />

Another benefit of the coffee<br />

hour sessions is that KEDA<br />

has been able to identify problem<br />

areas and expand and target<br />

their training to be responsive to<br />

the issues contractors are facing.<br />

KEDA’s PTAC training schedule<br />

and resources are available online<br />

at www.kitsapeda.org/ptac.<br />

So, if you haven’t managed to<br />

read all of the FAR’s 2,100 pages,<br />

(even if you have and you just<br />

have questions) call 360-377-<br />

9499 or stop by the KEDA office<br />

the first Wednesday of each<br />

month for coffee and an answer.<br />

• Mona Carlson has over 30<br />

years’ experience in government<br />

contracting, recently working<br />

as a supervisory contracting<br />

officer for NAVFAC NW (Naval<br />

Facilities Engineering Command,<br />

NW). In addition to being<br />

a PTAC counselor, she also works<br />

as a government contracting<br />

consultant with Blue Ink Consultants.<br />

To learn about the PTAC<br />

program, contact Kathy Cocus at<br />

KEDA at cocus@kitsapeda.org.<br />

expand into the showroom, bringing the former dealership<br />

property full circle. (See story, page 34)<br />

Poulsbo City Councilman Ed Stern said the time the<br />

real estate spent tied up in legal limbo hurt commerce<br />

along Viking Way. Getting the property reopened for business<br />

will be a shot in the arm for the corridor, he said.<br />

“The whole thing is in movement now,” Stern said. “And<br />

after years of being frozen, that’s important.”<br />

SMOOTHER SAILING<br />

After years of uncertainty, the former Port Washington<br />

Marina in West Bremerton is also back on the right<br />

course.<br />

The marina, tucked inside the narrows just west of the<br />

Warren Avenue Bridge, slipped into receivership after the<br />

previous owner, Seven JS Investments, defaulted on a $1.5<br />

million <strong>Frontier</strong> loan.<br />

Partners in the Port Orchard Railway Marina bought<br />

the foundering marina on Thompson Drive from a receiver<br />

a year ago for $460,000. The new owners switched the<br />

name from Port Washington to Bridgeview Marina, and<br />

are gradually catching up on neglected maintenance.<br />

“I think there was a lot of Band-Aid sort of repair work<br />

being done,” Bridgeview Marina Inc. president Jeremy<br />

McNeil said. “We want to make more permanent repairs.”<br />

The partners hope to make the marina a more permanent<br />

success as well. Fewer than half of the 80 slips are<br />

occupied. They hope upgrades to the facilities and competitive<br />

prices will help draw boaters back.<br />

The view of the narrows and bridge certainly doesn’t<br />

hurt.<br />

“The beauty of it is really one of the appeals,” McNeil<br />

said.


10 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

Gig Harbor waterfront rezone plan stirs controversy<br />

This view looking southeast along<br />

Harborview Drive shows Susanne’s Bakery<br />

and Deli on the left. Susanne’s is at one end<br />

of the Millville waterfront area that would be<br />

affected under a proposed zoning amendment.<br />

RIC HALLoCK<br />

“We will not gain seating or space, but we do gain a<br />

world class view,” Doherty wrote.<br />

State law prohibits spot zoning for specific properties.<br />

The proposed amendment would encompass the waterfront<br />

side of Harborview Drive between Rosedale Street<br />

and just past the Dorotich Street intersection. The affected<br />

area has two Restaurant 1 buildings, Netshed and Susanne’s<br />

Bakery and Deli.<br />

Should the amendment be passed, a restaurant could<br />

not be established in the new zone without a conditional<br />

use permit. The existing restaurant, Susanne’s, would<br />

also need a new conditional use permit should it want to<br />

change the type of use. Any application for restaurant<br />

2 or 3 would require a public hearing and a review by a<br />

hearing examiner.<br />

Proposed change would<br />

expand types of restaurants<br />

allowed in Millville district<br />

By Rodika Tollefson<br />

KPBJ contributor<br />

A proposal to rezone a portion of Gig Harbor’s waterfront<br />

to allow a certain type of restaurants has caused<br />

controversy among local residents. The proposed amendment<br />

to the city code would allow class 2 and 3 restaurant<br />

uses in a portion of Millville.<br />

Millville currently is zoned for restaurant 1 use via conditional-use<br />

permit — allowing a maximum size of 3,000<br />

square feet, plus beer and wine for establishments under<br />

1,200 square feet, but no grill or deep-fat fryer. Restaurant<br />

2 would allow a grill and deep-fat fryer. Restaurant 3<br />

would allow alcoholic beverages.<br />

The Gig Harbor Planning Commission voted to recommend<br />

denial of the proposal last November. But the commission<br />

rescinded the motion at a following meeting, citing<br />

“substantial and unexpected” absences during the<br />

previous vote. A subsequent motion to recommend approval<br />

passed.<br />

The move surprised local residents such as Carol Davis,<br />

who has been urging the commission to deny the amendment,<br />

writing letters to the editor and testifying at public<br />

hearings. Most of the concerns are centered on negative<br />

impacts on traffic, nearby residents and the quaint character<br />

of the neighborhood.<br />

“It’s a big step that will totally transform the area,” said<br />

Davis, who was on the planning commission in the late<br />

’90s.<br />

Plans for new restaurant<br />

The proposed amendment was submitted last year by<br />

Gig Harbor Marina Inc., which owns Arabella’s Landing<br />

Marina as well as several other buildings in the area, including<br />

one that houses the Netshed No. 9 restaurant and<br />

the Ship to Shore retail shop.<br />

Two new buildings are planned for Ship to Shore on the<br />

same property, leaving its current building vacant.<br />

John Moist, marina manager who submitted the application<br />

on behalf of property owner Stanley Stearns, said<br />

he was approached by Netshed owners Thad Lyman and<br />

his wife, Katie Doherty. The couple was interested in<br />

moving their other restaurant, Brix 25, to the future vacant<br />

building from their location on Pioneer Drive.<br />

“They came to us with a plan and we thought it was a<br />

good business plan,” Moist said.<br />

Lyman and Doherty said via email that they would like<br />

to relocate Brix so they can open a third restaurant at its<br />

current location.


WWW.KPBJ.COM<br />

“I thought everyone would love<br />

the idea of a nice restaurant in<br />

the neighborhood.”<br />

EMOTIONS STIRRED<br />

The city of Gig Harbor created<br />

the historic Millville district<br />

in 1991 with the intent of<br />

providing “an intensity and<br />

scale weighted toward a residential-recreational<br />

use” and<br />

protecting existing residences<br />

while still allowing some<br />

development options.<br />

The city changed restaurant 1 uses for Millville in 2011<br />

to allow alcoholic beverages for establishments up to<br />

1,200 square feet, as well as to extend permitted closing<br />

time to 9 p.m. from 7.<br />

That amendment was requested by Moist on behalf of<br />

Stearns and his wife. It also brought opposition from residents<br />

at the time — but, noted Gig Harbor City Councilman<br />

Paul Kadzik, “has been a non-issue” since then.<br />

Kadzik, a former planning commission member, was involved<br />

with the Millville zoning as a resident in the early<br />

’90s. He said Millville would have been zoned as residential<br />

on one side and commercial on the other, so residents<br />

petitioned the city for a buffer zone.<br />

He said the nature of residential Millville has changed<br />

since then. At the time, most homes were rentals and “for<br />

the most part, in a pretty sad state of repair.” The Kadziks,<br />

as well as many of their neighbors, had children in school.<br />

“Now we know it’s a good, solid residential neighborhood,”<br />

he said, adding that with all those kids now grown,<br />

most residents are empty nesters.<br />

“I like the amenities and being able to walk to them<br />

downtown,” he said. “But I understand people who want<br />

a residential feel.”<br />

Carol Davis, a former Millville resident who lived for<br />

18 years across from what is now Netshed No. 9, is one<br />

of those who expressed concerns for the residential feel<br />

of the neighborhood as well as other nuisances like increased<br />

traffic, noise and odors.<br />

“I think the city has the mistaken belief that more business<br />

will create economic vitality and perhaps produce<br />

more tax revenue,” she says. “One or two restaurants will<br />

not support Millville because you’d need people shopping<br />

there on a regular basis.”<br />

Much of the opposition has come from an activist group<br />

called Citizens for the Preservation of Gig Harbor, whose<br />

major concern is that the city is allowing the downtown<br />

to lose its character. The group expressed the same concerns<br />

in 2013 when the city changed the downtown business<br />

district height restrictions to allow taller buildings<br />

in hopes to foster more economic development.<br />

Jeni Woock, a spokesperson for the group, wrote in a recent<br />

guest column that the change in zoning would allow<br />

fast-food restaurants to come to downtown, and even create<br />

a row with as many as 10 restaurants.<br />

City planners have disputed that notion, pointing out<br />

that fast-food restaurants have been allowed elsewhere<br />

downtown since 1990 but none have expressed interest.<br />

The downtown design standards, size and other regulations<br />

have been among the deterrents.<br />

A visioning process several years ago sought public input<br />

on future uses of downtown. The second-highest<br />

need identified by the 120 people who attended the town<br />

hall meeting was restaurants, second only to groceries.<br />

Moist said he didn’t expect to see the public outcry over<br />

his proposed amendment.<br />

“I thought everyone would love the idea of a nice restaurant<br />

in the neighborhood,” he said.<br />

Following the public hearing in November, he submitted<br />

changes that included a smaller affected area as well<br />

John Moist, property manager<br />

for area of requested zoning amendment<br />

as a closing time of 11 p.m.<br />

The city’s planning director,<br />

Jennifer Kester, said she<br />

has only identified five properties<br />

that would allow for<br />

restaurants in that area, and<br />

those sites include Netshed<br />

and Suzanne’s.<br />

MARCH <strong>2015</strong> | 11<br />

IN COUNCIL’S HANDS<br />

The city council had a public hearing on the proposed<br />

amendment on Feb. 23. Of the 28 people who testified, 13<br />

were opposed, 12 were in favor, and three had ideas for<br />

the council’s consideration.<br />

Instead of holding a second reading, the council decided<br />

to have a study session to discuss issues and potential<br />

changes to the planning commission’s proposal. Some<br />

of the questions include whether there should be limits<br />

for deep-fat fryers, the bar area and delivery times, and<br />

whether the hours recommended by the planning commissioners<br />

— 6 a.m. to 11 p.m. — are appropriate.<br />

If the council decides to modify the planning commission’s<br />

recommendations, it must hold another public<br />

hearing. A decision will likely not be made until the end<br />

of April or early May in that case.<br />

Moist said he expects the new Ship to Shore buildings<br />

to break ground by May and be finished by the end of the<br />

year. Provided the city approves the zoning amendment<br />

and later a conditional use permit, Brix could move in<br />

around early 2016 at the soonest.<br />

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12 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

retirement planning<br />

Planning for retirement is important,<br />

and here are eight critical retirement<br />

planning mistakes to avoid.<br />

1. Not having a cashflow<br />

plan: Retirement is<br />

all about cash flow, not<br />

your net worth. Your income<br />

will determine your<br />

lifestyle in retirement.<br />

Now that you are retiring,<br />

what you have accumulated<br />

needs to provide for your income needs<br />

for the remainder of your life. Spending<br />

too much in the early years or experiencing<br />

significant losses in the early years<br />

could result in running out of money before<br />

you run out of time.<br />

2. Not having a budget. Many high net<br />

worth/high-income earners have never<br />

lived on a budget. Because their wages<br />

are high, they have just lived comfortably<br />

and been able to save along the way.<br />

When you retire you no longer have earned<br />

income, so what you have saved needs to<br />

provide for you. To create a good cash-flow<br />

plan in retirement you need to have a good<br />

handle on how much money you spend every<br />

month and year. Underestimating your<br />

budget could throw off all the calculations<br />

you make when creating a retirement plan.<br />

The more accurate your budget, the better<br />

your cash-flow plan. I’ve used and recommend<br />

mint.com as a tool to help track<br />

where your money is going. Benjamin<br />

Franklin once wrote, “A small leak will<br />

sink a great ship.” Create a budget before<br />

you retire and practice sticking to it.<br />

3. Not maximizing Social Security.<br />

For many people Social Security will represent<br />

40 percent or more of their guaranteed<br />

retirement income. Social Security is<br />

tax-advantaged income, inflation-adjusted<br />

and has spousal and survivor benefits<br />

that need to be considered. A poor choice<br />

when starting Social Security could result<br />

in $100,000 or more of lost benefits and<br />

could be the difference between having<br />

enough money to last the rest of your life<br />

or running out too soon.<br />

4. Having debt. If you envision retirement<br />

as a time of freedom, travel, spending<br />

time with loved ones and service to<br />

others, then having debt may hinder your<br />

dreams and your sense of confidence. I’ve<br />

found the most successful retirees pay<br />

cash when buying used cars; pay off credit<br />

cards every month and only justify using<br />

them at all as a means of accumulating<br />

travel rewards; and, in the best-case<br />

situations, have paid off their mortgages.<br />

| Jason parker<br />

Eight mistakes to avoid in a long-range plan<br />

5. Assuming unrealistic stock market<br />

rates of return. Since 1926 the stock market,<br />

as measured by the S&P 500, has averaged<br />

annualized returns a little more<br />

than 10 percent. The key to these returns<br />

is time. Over shorter periods of time, the<br />

stock market can trade sideways or negative.<br />

Assuming constant rates of returns<br />

of 7-10 percent may make your retirement<br />

numbers look good, but may not be realistic<br />

given your retirement time horizon.<br />

If you are thinking of buying stocks today,<br />

then you should take into consideration<br />

that the S&P 500 looks expensive<br />

relative to history when using priceto-earnings<br />

on a cyclically adjusted basis.<br />

Robert Shiller is a Nobel prize-winning<br />

economist well known for the CAPE<br />

ratio. This fundamental, inflation-adjusted<br />

means of valuing the stock market has<br />

the S&P 500 with a CAPE higher than 27<br />

while the median over the past 130 years<br />

has been closer to 16. There have only<br />

been three times in the last 130 years<br />

when stocks have been more expensive.<br />

With yields on 10-year treasuries yielding<br />

less than 2 percent, I’d say bonds are also<br />

looking expensive on a historical basis.<br />

When making assumptions about future<br />

rates of return, I like to say, “Let’s<br />

hope for the best, but plan for the worst.”<br />

To be safe, I’d recommend only assuming<br />

a 4 percent rate of return on your at-risk<br />

assets when constructing your retirement<br />

plan.<br />

6. Not planning for long-term health<br />

care costs. Most people will be eligible<br />

for Medicare when they turn 65 and<br />

many will choose to purchase a supplemental<br />

policy to cover the 20 percent of<br />

health care costs Medicare does not cover.<br />

However, according to Steve Brown, a<br />

local long-term care insurance agent, fewer<br />

than 9 percent of people have insurance<br />

for long-term care health costs that<br />

are not covered by Medicare or supplemental<br />

plans.<br />

These are the types of health care events<br />

that result in the need for assistance for<br />

an extended period of time. They can be<br />

brought on by stroke, heart attack, cancer,<br />

dementia, Alzheimer’s, Parkinson’s, MS<br />

and the list goes on. According to Genworth’s<br />

website, a recent study shows that<br />

70 percent of people over 65 will need some<br />

type of support. In Washington state, the<br />

average monthly cost for a private nursing<br />

home room is $8,500 per month. Many<br />

people I’ve met with don’t want to believe<br />

that any of these things could ever happen<br />

to them. They point to their good eating<br />

habits, healthy lifestyle choices, family<br />

history and argue that they will never<br />

end up needing assistance. While no one<br />

wants to think about possibly losing our<br />

independence due to health problems, not<br />

planning for this type of expense could<br />

significantly strain, if not completely wipe<br />

out, a retirement plan. Worse, it may lead<br />

to adult children having to consider becoming<br />

caregivers. There is an old saying<br />

that says, “One mamma can take care of<br />

eight babies, but eight babies can’t take<br />

care of one mamma.”<br />

7. Not planning for inflation. Ask anyone<br />

who retired with a fixed pension 20<br />

years ago about inflation, and you will get<br />

an earful. During the last 100 years, inflation<br />

has averaged 3.3 percent as measured<br />

by CPI and during the past 10 years<br />

has averaged 2.3 percent. The Federal Reserve<br />

has an inflation target of 2 percent<br />

over the medium term. When planning<br />

for future income needs, be sure to consider<br />

the fact that your dollars will purchase<br />

less in the future than they do today.<br />

Create a plan that assumes you will<br />

need more money to maintain your lifestyle<br />

needs in future years.<br />

8. Not having a plan for when one<br />

spouse dies. Oftentimes with married<br />

couples, one person manages the household<br />

and one person manages the finances.<br />

Unfortunately when the spouse who<br />

manages the finances passes away or experiences<br />

a significant health event, the<br />

other spouse can be left in a fog of uncertainty<br />

about what they should do, where<br />

things are and what should happen next.<br />

Not only do you need to make sure the<br />

surviving spouse will have enough income<br />

to maintain his or her lifestyle, but<br />

also the surviving spouse needs to be able<br />

to have the confidence to be able to carry<br />

out the plan that was originally created.<br />

• Jason Parker is president of Parker Financial<br />

LLC, a fee-based registered investment<br />

advisory firm working primarily in<br />

wealth management for retirees. His office<br />

is in Silverdale. Follow Jason’s blog at<br />

www.soundretirementplanning.com.<br />

Links used for researching this article:<br />

• www.multpl.com/shiller-pe/<br />

• www.rwjf.org/content/dam/farm/<br />

reports/issue_briefs/2014/rwjf410654<br />

• www.genworth.com/corporate/<br />

about-genworth/industry-expertise/<br />

cost-of-care.html<br />

• financeandinvestments.blogspot.<br />

com/<strong>2015</strong>/01/historical-annual-returnsfor-s-500.html<br />

• data.bls.gov/pdq/SurveyOutput<br />

Servlet<br />

• www.federalreserve.gov/faqs/<br />

economy_14400.htm<br />

Like us here? Like us there.


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MARCH <strong>2015</strong> | 13<br />

Women may face extra<br />

challenges in seeking<br />

financial security<br />

Article provided by Edward<br />

Jones for use by financial advisor<br />

David Hawley Jr. of Belfair.<br />

On <strong>March</strong> 8, we observe International<br />

Women’s Day.<br />

On this occasion, thousands<br />

of events across the world<br />

will honor the cultural, political<br />

and social achievements of women.<br />

Of course, in many countries,<br />

women still face significant economic<br />

challenges. And even here<br />

in the United States, women encounter<br />

more obstacles than men<br />

in the pursuit of financial security,<br />

particularly in seeking a comfortable<br />

retirement lifestyle. So<br />

if you are a woman — regardless<br />

of your marital status — you will<br />

need to be aware of these challenges<br />

and take steps to overcome<br />

them.<br />

Let’s consider a few of these<br />

challenges and some possible solutions:<br />

financial focus<br />

Challenge: Women spend more<br />

time out of the workforce and accumulate<br />

less money in 401(k)<br />

plans.<br />

Women spend an average of 12<br />

years out of the workforce caring<br />

for children or elderly parents,<br />

compared with less than<br />

two years for men, according to<br />

the Social Security Administration.<br />

This time away from work<br />

can translate into less money in<br />

retirement plans — in fact, women’s<br />

average 401(k) balance is<br />

only about two-thirds as large<br />

as men’s, according to a study by<br />

Fidelity Investments.<br />

Potential solution: Take full<br />

advantage of your 401(k) and<br />

IRA.<br />

Your care-giving obligations<br />

are an issue to be decided by<br />

you, your spouse and perhaps<br />

other family members. But while<br />

you are working, contribute as<br />

much as you possibly can to your<br />

401(k) or similar employer-sponsored<br />

plan. Also, try to fully fund<br />

your IRA each year.<br />

Challenge: Women typically<br />

live more years in retirement<br />

and depend more heavily on Social<br />

Security.<br />

Women reaching age 65 are expected<br />

to live, on average, an additional<br />

21.6 years, compared<br />

with 19.3 years for men, according<br />

to the Social Security Administration,<br />

which also reports<br />

that the average annual Social<br />

Security income received by<br />

women 65 years and older was<br />

about $12,500. Furthermore, Social<br />

Security comprises about 50<br />

percent of the total income for<br />

unmarried women age 65 and<br />

older, compared with just 36 percent<br />

for elderly men.<br />

Potential solution: To become<br />

less dependent on Social Security,<br />

create a sustainable withdrawal<br />

strategy for your investment<br />

portfolio.<br />

Social Security was designed to<br />

supplement one’s retirement income,<br />

not replace it. Consequently,<br />

it’s essential that you make<br />

full use of your other sources of<br />

income, such as your 401(k), IRA<br />

and other investment accounts.<br />

To make this money last, you’ll<br />

| edward jones<br />

Look through this<br />

‘LENS’ when making<br />

Social Security decisions<br />

Article provided by Edward<br />

Jones for use by financial advisor<br />

Todd Tidball of Poulsbo.<br />

the bigger checks will be worth<br />

the delay?<br />

In weighing this decision, consider<br />

the acronym LENS, which<br />

Your Social Security benefits<br />

can be an important ployment, Need and Spouse.<br />

stands for Life expectancy, Em-<br />

part of your retirement income<br />

Let’s look at each component:<br />

strategy. But when should Life expectancy — If your fam-<br />

you start taking these paymentsily<br />

has a history of longevity, and<br />

You can begin accepting Social<br />

Security as early as 62, but your<br />

monthly checks will be much<br />

smaller than if you wait until<br />

your “full retirement age,” which<br />

will likely be between 66 or 67.<br />

if you are in excellent health, it<br />

may make sense for you to take<br />

Social Security later, when your<br />

monthly benefits will be higher.<br />

You’ll also want to consider your<br />

spouse’s life expectancy.<br />

Employment — If you want to<br />

And these monthly payments keep working in your “retirement<br />

will get even bigger if you wait<br />

until age 70, at which point they<br />

“max out.” So, should you take<br />

your Social Security as early as<br />

possible and hope that the smaller<br />

monthly payments will be justified<br />

by the extra years of receiving<br />

them, or should you wait<br />

years,” be aware that your<br />

earnings could affect your Social<br />

Security payments. Specifically,<br />

if you take Social Security early<br />

— that is, before your full retirement<br />

age — your benefits will<br />

be withheld by $1 for every $2 in<br />

earned income above a certain<br />

see women | 14 until you are older and hope that<br />

see lens | 14


14 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

business openings<br />

CKFR medic offers local option for safety training<br />

By Tim Kelly<br />

KPBJ editor<br />

A Central Kitsap firefighter and EMT<br />

has started a business for teaching first<br />

aid and CPR classes to Kitsap and Mason<br />

County residents.<br />

Kevin Bernt opened Compressions for<br />

Life, an American Heart Association<br />

training facility, at 701 Pacific Ave. in<br />

downtown Bremerton.<br />

The mission of Bernt’s operation is “to<br />

train our neighbors and community to be<br />

efficient and confident in an emergency.”<br />

He will incorporate his real-world experiences<br />

dealing with emergencies as a firefighter<br />

and paramedic into the training he<br />

provides at Compressions for Life.<br />

Certification is offered in CPR, First<br />

Aid and Automated External Defibrillator<br />

(AED). The classes are geared toward<br />

people whose jobs require them to have<br />

such training, but the classes are open to<br />

anyone would like to be trained.<br />

“The more people that know CPR, the<br />

safer our community becomes,” Bernt<br />

said.<br />

In addition to working for Central Kitsap<br />

Fire & Rescue, Bernt has been teaching<br />

various pre-hospital medical classes<br />

for the past 10 years, including as a senior<br />

EMT instructor for Kitsap County Emergency<br />

Medical Services.<br />

Education has been a priority and passion<br />

for him, and he has a master’s degree<br />

from Arizona State University in Science<br />

in Public and Fire Administration.<br />

Bernt, who’s originally from Portland<br />

Kevin Bernt, left,<br />

a paramedic for<br />

Central Kitsap<br />

Fire & Rescue,<br />

teaches a cardiopulmonary<br />

resuscitation<br />

class. He is the<br />

lead instructor<br />

at Compressions<br />

for Life, a new<br />

business in<br />

downtown<br />

Bremerton that<br />

provides CPR,<br />

First Aid and<br />

other safety<br />

training.<br />

LARRY STEAGALL<br />

and has worked at CKFR for seven years,<br />

began offering classes in Bremerton in<br />

December and said he’s gotten a good response<br />

in trying to get the word out.<br />

“It’s been pretty positive,” he said. “I<br />

just did the (Kitsap Business) Expo. I felt<br />

like people here who have the need have<br />

been going to Tacoma or Seattle, because<br />

there’s not a class based here.<br />

“It provides a place to go and get trained,<br />

and it’s cheaper than Seattle or Tacoma.”<br />

Bernt also will schedule presentations<br />

at workplaces. “You don’t get certified but<br />

you get training,” he said.<br />

Certification for training completed at<br />

Compressions for Life is through Inland<br />

Northwest Health Service.<br />

For now Bernt is the only instructor for<br />

the classes, which can accommodate up<br />

to 12 people. The different classes are offered<br />

a few times a month with the schedule<br />

posted online, and classes are either<br />

Wednesday or Thursday evening or Saturday<br />

morning. This summer he hopes to<br />

offer advanced cardiac life-support classes.<br />

Bernt hopes the Compressions for Life<br />

class fees will cover the operating expenses<br />

for his business, which will have an official<br />

ribbon-cutting with the city and<br />

Chamber of Commerce in June.<br />

“I don’t see it as huge profitable venture;<br />

it’s not that kind of business,” he said. “I’m<br />

just kind of doing it to provide a service to<br />

the public.”<br />

For more information about classes, call<br />

360-731-2507 or visit the website www.<br />

compressions4life.com.<br />

womeN | from 3<br />

need to create a sustainable<br />

withdrawal strategy early in<br />

your retirement — and stick<br />

to it.<br />

Challenge: Women are far<br />

more likely than men to need<br />

some type of long-term care.<br />

More than two-thirds of<br />

nursing home residents are<br />

women, according to the<br />

National Center for Health<br />

Statistics. And the average<br />

cost for a private room in a<br />

nursing home is more than<br />

$87,000 per year, according<br />

to the 2014 Cost of Care Survey<br />

produced by Genworth,<br />

a financial services company.<br />

Typically, Medicare covers<br />

only a small percentage<br />

of these costs.<br />

Potential solution: Prepare<br />

in advance for long-term care<br />

expenses.<br />

Long-term care costs can<br />

be enormous, but you do have<br />

some protection-related options<br />

for meeting these costs.<br />

Check with your financial advisor<br />

to learn which of these<br />

choices might be most appropriate<br />

for your situation.<br />

These aren’t the only financial<br />

issues facing women, but<br />

they do give you a good idea<br />

of what you may be facing.<br />

So, be proactive in meeting<br />

these challenges — because<br />

there’s actually a lot you can<br />

do.<br />

leNS | from 3<br />

amount ($15,720 in <strong>2015</strong>). During<br />

the year in which you reach<br />

your full retirement age, this withholding<br />

changes to $1 for every $3<br />

in earnings over the annual limit<br />

($41,880 in <strong>2015</strong>). The withheld<br />

amounts could also affect spousal<br />

benefits. However, beginning the<br />

month you attain your full retirement<br />

age, benefits will no long longer<br />

be withheld based on how much<br />

you earn.<br />

Also, Social Security will recalculate<br />

your benefits at full retirement<br />

age to account for the benefits that<br />

were withheld. In any case, if you<br />

do plan to continue working, and<br />

you think you could have significant<br />

income, you’ll need to understand<br />

the effect that earnings will<br />

have on your annual benefits.<br />

Need — In deciding when to take<br />

Social Security, here’s a key question:<br />

Do you need the money? If you<br />

can support your lifestyle for several<br />

years with alternative sources<br />

of income (such as a pension) and<br />

modest withdrawals from your investments,<br />

you may be able to delay<br />

Social Security, thereby increasing<br />

the size of your monthly payments.<br />

Be careful, though, because relying<br />

too heavily on your investment<br />

portfolio can shorten its own “life<br />

expectancy.” It’s essential that you<br />

maintain a reasonable withdrawal<br />

rate for your investments throughout<br />

your retirement.<br />

Spouse — Your decision of when<br />

to take Social Security will affect<br />

your spouse’s survivor benefit. Surviving<br />

spouses can receive their<br />

own benefit or 100 percent of their<br />

deceased spouse’s benefit, whichever<br />

is greater. So, if you were to take<br />

your Social Security early, when the<br />

payments are smaller, your spouse’s<br />

survivor benefits will also be permanently<br />

reduced.<br />

If you are older than your spouse,<br />

or otherwise expect your spouse to<br />

outlive you, it might be a good idea<br />

to delay taking Social Security to<br />

maximize the survivor benefits.<br />

As you think about when to take<br />

Social Security, look at your decision<br />

through the LENS described<br />

above. It could help clarify your options.


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16 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

BUSINESS OPENINGS<br />

Rural lifestyle retailer opening<br />

Port Orchard store at vacant site<br />

By Tim Kelly<br />

KPBJ editor<br />

For the second time in the last few<br />

months, a national company has announced<br />

plans to expand into Kitsap<br />

County and will move into a large<br />

commercial space that’s been sitting<br />

empty.<br />

Tractor Supply Co., which bills itself<br />

as “the largest rural lifestyle retail<br />

store chain in the United States,”<br />

will open a store in May at the former<br />

site of Saar’s Market Place in<br />

Port Orchard.<br />

A temporary sign along Mile Hill<br />

Drive in Port Orchard notifies<br />

passersby of the Tractor Supply Co.<br />

store that will be opening in May.<br />

The store will go in the vacant<br />

shopping center at the corner of<br />

Mill Hill Drive and Olney Avenue<br />

where Saar’s Market Place was<br />

until its closure last year.<br />

TIM KELLY PHOTO<br />

Based in Brentwood, Tenn., Tractor<br />

Supply has 1,400 stores, including<br />

one in Puyallup. All stores are company-owned,<br />

not franchises.<br />

“As a growth-minded company,<br />

Tractor Supply Co. is always looking<br />

for potential new store locations<br />

that are a good fit as far as the target<br />

market is concerned,” company<br />

spokesman Rob Hoskins said in an<br />

email to the Kitsap Peninsula Business<br />

Journal. “Concerning the location<br />

in Port Orchard, this is especially<br />

true in that the area was attractive<br />

due to the part-time and hobby farmers,<br />

and horse owners in the area.”<br />

The stores carry lawn and garden<br />

supplies, animal care products,<br />

workwear, power tools, riding lawnmowers<br />

and equipment such as welders<br />

and generators.<br />

Hoskins said the Port Orchard<br />

store will have 12 to 17 employees,<br />

and a “soft opening” is tentatively<br />

scheduled for May 9, with a grand<br />

opening a week later.<br />

The 42,000 square-foot building<br />

has been empty since Saar’s closed<br />

last May. It is located at the corner of<br />

Mile Hill Drive and Olney Avenue, in<br />

a mostly empty shopping center that<br />

also includes a long-vacant former<br />

Kmart store.<br />

In Bremerton, a new tenant is moving<br />

in this spring to part of the empty<br />

big-box site on Wheaton Way. Fitness<br />

Evolution announced in December<br />

that it will renovate the building once<br />

occupied by an Albertson’s store for a<br />

new 23,000-square-foot fitness center.<br />

Saar’s still owns the former grocery<br />

store building that Tractor Supply<br />

is leasing in Port Orchard, but<br />

the rest of that center is owned by a<br />

California-based management company<br />

that said it has no prospective<br />

tenants at this time.<br />

WWW.KPBJ.COM<br />

Check it out!<br />

Visit Kitsap Peninsula annual meeting<br />

will review tourism growth, outlook<br />

Visit Kitsap Peninsula will<br />

host its annual meeting on<br />

Thursday, <strong>March</strong> 12, at the<br />

Best Western Plus Silverdale<br />

Beach Hotel. The event<br />

will present “The Route to<br />

Success & Opportunities”<br />

and review record economic<br />

growth in Kitsap’s tourism<br />

sector, major construction<br />

projects, trends, and opportunities<br />

to collaborate with<br />

regional partners in Olympia<br />

and Pierce and Mason counties. VKP<br />

will also unveil its new website.<br />

The Silverdale Chamber of Commerce<br />

and Central Kitsap Community Council’s<br />

Economic Development/Tourism Committee<br />

will join the VKP to welcome the<br />

newest Kitsap County commissioner, Ed<br />

Wolfe, who represents Central Kitsap District<br />

3. Wolfe will share his vision for the<br />

county and its tourism industry.<br />

Due to the significant increase in tourism-related<br />

construction and major events<br />

in the past several years, the VKP invited<br />

Commissioner Charlotte Garrido to share<br />

details about Kitsap County’s 2035 Comprehensive<br />

Plan. Staff at the Department<br />

of Community Development (DCD) is taking<br />

a pro-active approach<br />

and actively reaching out to<br />

the community and industry<br />

leaders to solicit input<br />

that will shape the region<br />

for the next 20 years.<br />

The previous Kitsap County<br />

comp plan has few references<br />

to Kitsap’s tourism<br />

industry and this is a historic<br />

opportunity for tourism<br />

stakeholders to provide<br />

input. The comp plan update<br />

will impact Kitsap’s tourism industry<br />

today and in the future. DCD has been<br />

working with stakeholders for the past<br />

year and is in the process of integrating<br />

Kitsap’s first agri-tourism program and<br />

policies into the county’s comprehensive<br />

plan.<br />

Other activities at the annual meeting<br />

include a mini-business expo that will feature<br />

displays and information about Kitsap’s<br />

event venues and services. Representatives<br />

from Kitsap County Public Works<br />

will also be on hand to share information<br />

about the Bucklin Hill Bridge Project.<br />

Tickets for the buffet luncheon are<br />

$20 and may be purchased online at<br />

www.VisitKitsap.com/AnnualMeeting.


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MARCH <strong>2015</strong> | 17


18 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

julie tappero<br />

There’s a dark cloud on the horizon<br />

that may be threatening your company’s<br />

ability to function. If you’re<br />

like two-thirds of the other companies in<br />

the United States, you are<br />

happily ignoring this dark<br />

cloud and doing nothing to<br />

prepare your business.<br />

What could this awful<br />

impending crisis be? Take<br />

a look at the faces of your<br />

co-workers. Do you see Baby<br />

Boomers? Ten thousand<br />

of them are retiring every day! And<br />

when they do, they take with them a lifetime<br />

of knowledge and soft skills that can<br />

be harder to find in the workforce today.<br />

What’s your company doing to prepare for<br />

their departure?<br />

During the Great Recession, we know<br />

that many Baby Boomers delayed retirement<br />

or even rejoined the workforce to<br />

rebuild their savings. But now that the<br />

economy is recovering, they once again<br />

have some options. As someone who<br />

spends time in workforce development<br />

and economic development, I constantly<br />

hear from employers that younger people<br />

entering the workforce often lack soft<br />

| human resources<br />

Businesses should prepare<br />

for Baby Boomers’ departure<br />

skills, such as teamwork, commitment,<br />

ethics and communication, which mature<br />

workers bring to the table. Before we<br />

let our mature workers walk away, how<br />

do we transfer<br />

it’s beneficial<br />

to retain your<br />

current older<br />

employees<br />

while you<br />

create a<br />

system for<br />

them to<br />

transfer their<br />

knowledge to<br />

your workers.<br />

their technical<br />

knowledge and<br />

soft skills to new<br />

workers?<br />

A great place<br />

for your business<br />

to start is with<br />

AARP’s free online<br />

Workforce<br />

Assessment Tool.<br />

This brief screening<br />

tool allows<br />

you to enter specific<br />

information<br />

about your workforce,<br />

provides<br />

a personalized<br />

analysis of how<br />

retiring workers<br />

will affect your<br />

company, and addresses what skill shortages<br />

you may face.<br />

A study by the Society for Human Resource<br />

Management revealed that the impact<br />

will hit some industries more than<br />

others. Particularly hard hit will be government<br />

agencies, utilities, health care, social<br />

assistance, finance, insurance, real estate,<br />

and organizations that are grantmaking,<br />

civic, religious and professional, etc.<br />

Once you have an idea of the impact your<br />

company is facing, you can take some steps<br />

to prepare.<br />

First of all, it’s beneficial to retain your<br />

current older employees while you create<br />

a system for them to transfer their knowledge<br />

to your workers. In order to do that,<br />

you may need to change some of your<br />

workplace policies.<br />

The Society for Human Resource Management<br />

report revealed some of the key<br />

benefits that attract and retain older workers.<br />

At the top of the list was flexibility in<br />

work location. I know many Washingtonians<br />

who go to Arizona in the winter. Perhaps<br />

if they could take their work with<br />

them, they wouldn’t have retired quite so<br />

soon. Second was career flexibility, such<br />

as reduced responsibilities, and third was<br />

work hour flexibility, such as job sharing or<br />

phased retirement. I kept a bookkeeper on<br />

staff for a couple extra years by reducing<br />

his duties and letting him work from home,<br />

where he could take care of an ill spouse.<br />

In other words, recognizing the older<br />

workers’ changing priorities and bringing<br />

flexibility to the table may help delay the<br />

abrupt loss of a valued employee.<br />

As we all know, when someone does a<br />

job for many years, they end up with institutional<br />

knowledge in their heads, and oftentimes<br />

it’s not written down anywhere.<br />

Now that you’ve retained your older worker,<br />

the next step is to promulgate some<br />

transfer of their knowledge to others in<br />

the workplace.<br />

One way to facilitate this is to create a<br />

formal cross-training program in the business,<br />

making sure that there is more than<br />

one person capable of performing the essential<br />

functions of the job. If your older<br />

worker starts to work a more flexible<br />

schedule, the cross-trained employee can<br />

step in for them periodically to ensure the<br />

person is fully capable in the position.<br />

Pairing an older worker as a mentor to<br />

a younger worker has many advantages<br />

in the workplace. Much has been written<br />

about the challenges of having a multigenerational<br />

workplace. Encouraging baby<br />

boomers to work intimately with millennials<br />

can break down those barriers.<br />

But it has the added advantage of helping<br />

younger workers see soft skills in action<br />

and to learn from their mentor why those<br />

skills have been important in the growth<br />

and success of the mentor’s career. A mentor<br />

is someone who models positive behavior<br />

through trust, so creating mentorships<br />

can effect change and create better<br />

relationships between co-workers.<br />

One note of caution. The Age Discrimination<br />

in Employment Act protects anyone<br />

over the age of 40 against age discrimination.<br />

If you ask a 64-year-old person<br />

what his or her retirement plans are,<br />

and then you take some adverse action<br />

against the person shortly after that, you<br />

may very well find yourself with an age<br />

see boomers | 23


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MARCH <strong>2015</strong> | 19


20 |MARCH <strong>2015</strong> WWW.KPBJ.COM


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22 |MARCH <strong>2015</strong> WWW.KPBJ.COM


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MARCH <strong>2015</strong> | 23<br />

Market: Delivering the goods, or oversold?<br />

meat science from Texas A&M University,<br />

was doing consulting work in the Seattlearea<br />

food industry when he heard about<br />

the planned Port Orchard butcher shop<br />

just over a year ago. Since he was looking<br />

for other opportunities at the time, he<br />

decided to explore one in the community<br />

that was the longtime home of his wife’s<br />

parents.<br />

“We came on out, and I just got presented<br />

the slickest, smoothest opportunity<br />

that there was out there,” Brozovic recalled,<br />

adding with a laugh, “It was truly a<br />

used car salesman at work.”<br />

Ryan started as a car salesman in 1989<br />

at Quisenberry Bay Ford (now Titus Ford)<br />

in Port Orchard, and he’s long run his own<br />

used car lot, currently located on the unpaved<br />

property on Sedgwick Road where<br />

he also lives and rents space to a taco<br />

truck. His other business ventures include<br />

a hair salon, rental properties, and the 110<br />

Lounge in Poulsbo (the 110 in downtown<br />

Port Orchard closed in January, but a revival<br />

may be inthe works.) Another venture<br />

see marKeT | 27<br />

LARRY STEAGALL FILE<br />

Brian Brozovic is shown in February 2014 as he works to get the Bay Street Meat Co. ready<br />

to open in the new Port Orchard Public Market.<br />

Developer of Port Orchard’s much-hyped market<br />

still spins ambitious vision for downtown, but former<br />

partner says he got burned after slick sales pitch<br />

by Tim Kelly<br />

KPbJ editor<br />

<strong>Last</strong> year began with the enticing prospect<br />

of starting a butcher shop as a family<br />

business in his pregnant wife’s hometown,<br />

and Brian Brozovic went all in. But by December<br />

he was out of the Bay Street Meat<br />

Co. — forced out, he says, by the guy who<br />

first pitched the golden opportunity at the<br />

Port Orchard Public Market. After spending<br />

much of the year working to help get<br />

developer Don Ryan’s hyped market venture<br />

off the ground, Brozovic bottomed out<br />

and wound up going to the local food bank<br />

to get a Christmas basket for his family.<br />

The butcher shop, a seafood vendor and<br />

Ryan’s own Central Dock restaurant and<br />

bar were touted as anchors for the new<br />

market, which opened last spring after<br />

property owner Mansour Samadpour invested<br />

nearly $1 million in the redevelopment<br />

project at a long-vacant site in downtown<br />

Port Orchard.<br />

Although Ryan puts a positive spin on<br />

operations at the market — pointing to<br />

two businesses that have expanded, and<br />

a weekend vendor that plans to become a<br />

full-time tenant — both Bay Street Meat<br />

Co. and Northwest Seafood & Wine are<br />

struggling to survive. The seafood shop,<br />

operated by the owners of Mason County-based<br />

A&K Shellfish Co., has been listed<br />

for sale on commercial real estate websites<br />

and craigslist with an option to take<br />

over the lease.<br />

The market that originally was supposed<br />

to have 20 or more vendors and employ<br />

50 to 60 people has only seven fulltime<br />

vendors, and there aren’t many employees<br />

other than the small business<br />

owners themselves.<br />

Some vendors point to a need for better<br />

marketing for the destination, including<br />

a plea for better support from the property’s<br />

owner, Samadpour, and there are<br />

questions about where the venue fits in<br />

an overall vision for his downtown holdings.<br />

And Ryan, the biggest cheerleader<br />

but also at times a controversial figure in<br />

business dealings on Bay Street, says that<br />

community support will ultimately determine<br />

whether the venture will last.<br />

High hopes in adopted home<br />

Brozovic, a Texas native with a degree in<br />

boomers | from 18<br />

discrimination lawsuit on your hands.<br />

However, you do have the right to ask<br />

all employees what their long-term goals<br />

are with the company. Doing this as part<br />

of their annual performance process, and<br />

hopefully with a good relationship and<br />

communication process, your retirementage<br />

employees will feel free to let you<br />

know their future plans. Then you can<br />

start a succession planning process and<br />

let them know what their own options are.<br />

By working together, offering your employees<br />

the flexibility to phase into their<br />

retirement, and acknowledging their value<br />

to the business by asking them to transfer<br />

their knowledge to others, change will<br />

happen without negative impact on the<br />

organization.<br />

• Julie Tappero is president and owner of<br />

West Sound Workforce, a professional staffing<br />

and recruiting company based in Poulsbo<br />

and Gig Harbor. She can be reached at<br />

julie@westsoundworkforce.com.


24 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

federal contracting<br />

| steve shapro<br />

Kitsap home businesses establish<br />

themselves as parts suppliers to Navy<br />

With the Navy presence in our area, it’s not surprising<br />

there are business opportunities for local<br />

firms to furnish supplies and services the Navy<br />

needs to accomplish its mission. It then should come as<br />

no surprise that two local small businesses<br />

were established to supply parts, or that<br />

they were awarded a total of about $9 million<br />

in contracts over the past three years.<br />

What is surprising? They are both homebased<br />

businesses.<br />

Government contracting offices typically<br />

don’t comment publicly regarding the<br />

performance of contractors, but the fact<br />

that these two small businesses have received hundreds<br />

of purchase orders attests to a strong performance record.<br />

A few years ago, Keith and Lydia were looking for an<br />

idea for a home business that would permit Lydia to spend<br />

some time at home and supplement their incomes. They’d<br />

heard from friends — one a retired government buyer, another<br />

who worked with a parts supplier — about the Navy’s<br />

appetite for parts and supplies to support ships and<br />

installations. They established a small business and navigated<br />

through the maze of federal contracting regulations<br />

to establish themselves as parts suppliers.<br />

During the first few months, Keith says they were excited<br />

when they received one or two orders a month. Now,<br />

operating from their East Bremerton home, they fill as<br />

many as 10 to 20 orders per day and had over $1.5 million<br />

in sales to the government during the last fiscal year<br />

alone.<br />

In addition to sourcing parts and supplies for local<br />

ships and installations, including the Puget Sound Naval<br />

Shipyard and Intermediate Maintenance Facility, they also<br />

send parts to Navy activities in Japan and on the island<br />

of Diego Garcia in the Indian Ocean. Along the way,<br />

they’ve expanded their business to include many commercial<br />

customers outside the government.<br />

Keith and Lydia’s company is awarded contracts for a<br />

wide range of parts and supplies, items including filters,<br />

seal rings, gauges, packing, gaskets, hose assemblies,<br />

screws, electronic components, and wire rope that have<br />

applications on ships and in Navy facilities. They don’t<br />

manufacture any of these items or carry an inventory. Instead,<br />

they specialize in sourcing the parts and supplies<br />

from large distributors and equipment manufacturers.<br />

When asked why he thought the Navy went to them<br />

when soliciting quotations, instead of going directly to<br />

large distributors or manufacturers, Keith said he believed<br />

many buyers preferred sourcing parts and supplies<br />

from a small business that was responsive and customer-focused.<br />

“We move more quickly than a large company,” he observed,<br />

“and we make sure the parts get to where they<br />

are needed, on time.”<br />

Keith pointed out that as a home business, they have<br />

low overhead and can remain competitive in their pricing.<br />

He said they are often successful tracking down hard-toidentify<br />

parts for older and obsolescent equipment, some<br />

manufactured by companies no longer in business, before<br />

larger companies are able to respond.<br />

“Buyers are appreciative of prompt and reliable customer<br />

service, so they’ll be more likely to request us to provide<br />

pricing on future Navy requirements,” he said.<br />

Keith also pointed out that since they are a small business,<br />

the government gets credit towards meeting congressionally<br />

mandated small business contracting goals.<br />

Their company makes a conscious effort to keep business<br />

local, in Kitsap County.<br />

“We’ll often source a part to a local distributor even if<br />

the price is a little higher to keep the business local,” he<br />

said. “Sometimes getting the part quickly from the local<br />

distributor is what allows us to be successful meeting our<br />

customers’ demanding delivery dates.”<br />

Across Dye’s Inlet, Steve and Elayne Burton run EHB<br />

Supply from their home in Silverdale. The couple initially<br />

owned a business that developed, marketed and distributed<br />

an extensive inventory of shareware software applications.<br />

In the late 1990s, the spread of Internet connectivity<br />

and online access to software programs threatened<br />

the viability of their business model.<br />

Fortuitously, they were approached by a Navy project<br />

manager seeking a specialized software program for one<br />

of the aircraft carriers in the shipyard. He’d run out of options<br />

and had resorted to calling software firms listed in<br />

the Yellow Pages. While Steve and Elayne were successful<br />

in locating the needed software and sourcing it for the<br />

project manager, their most important lesson was learning<br />

the ropes selling to the Navy and getting paid for their<br />

work.<br />

Fast-forward 16 years to their current business, EHB<br />

Supply. <strong>Last</strong> year they were awarded $2.6 million in contracts<br />

for selling everything from electrical components<br />

to mechanical hardware to the Defense Department.<br />

Their customer base not only includes local ships, bases<br />

and the shipyard, but also Navy activities in Japan<br />

and Defense Logistics Agency buying offices on the East<br />

Coast.<br />

Elayne pointed out they had some help along the way<br />

figuring out how to work in the complicated federal contracting<br />

system. “We often heard how hard it was to do<br />

overcome the high barriers to entry and how much had<br />

to be learned to do business with the government, but<br />

it can be learned,” she observed. They received invaluable<br />

assistance from a Defense Department-funded office<br />

called the Electronic Commerce Resource Center<br />

(ECRC), which was then housed in Kitsap Economic Development<br />

Alliance’s offices in Bremerton. “They provided<br />

us a great deal of help figuring out the contracting process,”<br />

Elayne said.<br />

While the ECRC no longer exists, a successor organization,<br />

the Washington Procurement Technical Assistance<br />

Center (www.washingtonptac.org), provides assistance<br />

to small businesses seeking government contracting opportunities.<br />

After their initial success and armed with information<br />

from organizations such as the ECRC, Steve began calling<br />

local buying offices. He convinced some of the purchasing<br />

agents to solicit quotes from EHB Supply, especially<br />

for parts that were hard to find. They were successful<br />

in sourcing the items, reliably and consistently getting<br />

them to where they were needed on time. They developed<br />

a strong reputation among buyers as being able to identify<br />

and source the most difficult parts, including ones that<br />

had become obsolescent and non-standard.<br />

“We sometimes get lists of over a hundred parts at a single<br />

time. We research each item and source it to the distributor<br />

or manufacturer who can provide the best price<br />

so we can get the best overall deal for the government,”<br />

Elayne said.<br />

She said the work of being a supplier is often challenging<br />

and the variety makes it interesting. Knowing that<br />

U.S. servicemen and women depend on the parts and supplies,<br />

the work is also rewarding: “We take the job very<br />

seriously and understand that we can’t afford to make a<br />

mistakes because of who we support.”<br />

These two businesses did not become successful overnight.<br />

It took hard work to learn the government contracting<br />

system and the inner workings of the Defense<br />

Department supply system. By being persistent and providing<br />

outstanding customer service, these two Kitsap<br />

small businesses, operating from their homes, successfully<br />

created a niche sourcing parts and supplies for the<br />

Navy and Defense Logistics Agency.<br />

• Steve Shapro is a former Navy Supply Corps Captain,<br />

and after retiring from the service he worked for the Navy<br />

in a civilian role as chief of a regional contracting office<br />

and as the Deputy for Small Business. He recently founded<br />

Seabeck Research, a consulting firm providing information<br />

and analysis to companies interested in government<br />

contracting work. His website is www.seabeckresearch.<br />

com.


WWW.KPBJ.COM<br />

MARCH <strong>2015</strong> | 25


26 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

market | from 23<br />

that he hasn’t publicized is G4 Partners,<br />

which he set up in a bid for a license for a<br />

retail marijuana shop. G4 wasn’t selected<br />

in a lottery for allocating licenses to Kitsap<br />

County applicants.<br />

In 2012, the same year he began promoting<br />

and originally hoped to open the<br />

downtown market, Ryan said he was going<br />

to build a microbrewery and restaurant<br />

on his Sedgwick Road property.<br />

“We believe by building this, we’re going<br />

to have quite a venue for keeping people<br />

in our town, and we’re going to have a<br />

destination that will draw people from out<br />

of town,” Ryan said in a Kitsap Sun article<br />

at the time.<br />

The brewery project fizzled because he<br />

couldn’t get financing, but it illustrates<br />

Ryan’s penchant for promoting his ambitious<br />

“destination” ideas. That’s a pitch<br />

Brozovic says he became all too familiar<br />

with.<br />

When Ryan first showed him the downtown<br />

building being renovated for the<br />

market, “it was like, ‘here’s your butcher<br />

shop,’” Brozovic said. The developer laid<br />

out his vision of a “big, booming market”<br />

that would see “60,000 visitors coming<br />

though every summer.”<br />

With the market opening on the horizon,<br />

Ryan needed a quick answer. Brozovic<br />

talked it over with his wife, said yes, and<br />

they sold their home in Fife and moved to<br />

Port Orchard.<br />

“My dream was always to open a butcher<br />

shop,” Brozovic said. Even though he’s<br />

only 32, “That’s what I envisioned for my<br />

retirement.”<br />

Brozovic said he accepted Ryan’s offer<br />

— even though it meant taking a 50 percent<br />

pay cut from his previous job — because<br />

he was told it would include a 9 percent<br />

ownership stake in the Bay Street<br />

Meat Co. That was supposed to increase<br />

to an equal one-third share with Ryan and<br />

his investing partner, Paul Demoret, once<br />

their initial investment was repaid.<br />

Dedication dashed<br />

There was a lot of work to do before Brozovic<br />

sliced any steaks, though.<br />

“They were looking for somebody to<br />

jump in there right then and help finish<br />

this building out, because of how long this<br />

had taken to develop,” he said.<br />

He was working 8 to 10 hours a day at<br />

the market, helping on much more than<br />

the meat shop. “I’m painting floors, I’m<br />

sealing floors, I’m hanging doors — I’m<br />

like one of the contractors,” he said.<br />

He recalled working one weekend after<br />

heaters were installed in the building.<br />

“I was in there all day breathing epoxy<br />

fumes,” he said, because the interior had<br />

to be kept warm enough to seal the concrete<br />

floors, and it was too cold outside to<br />

roll up the front door for venting.<br />

“That’s how dedicated I was to the market,”<br />

Brozovic said. “I did everything I<br />

could to get this market open so I could<br />

get my business going.”<br />

When asked about Brozovic’s involvement<br />

in the market, during a recent interview,<br />

Ryan didn’t want to say much about<br />

Brozovic’s departure. Ryan insisted the<br />

butcher was never a partner in the business.<br />

Brozovic confirmed he never had the<br />

ownership stake offer in writing or any<br />

signed agreement for the promised stake.<br />

“He had the ability to be a partner,” Ryan<br />

said. “He was never, ever an owner, at all.”<br />

Brozovic’s name was not listed on business<br />

registration records with the state,<br />

but numerous articles in the media and<br />

online business listings for Bay Street<br />

Meat Co. at the time referred to him as a<br />

partner, co-owner or co-founder. Brozovic<br />

also noted that he signed the shop’s<br />

lease with the market, as well as the federal<br />

form business owners have to sign to<br />

accept EBT payments (food stamps).<br />

Ryan acknowledged that “we had some<br />

Don Ryan,<br />

developer and<br />

manager of the<br />

Port Orchard<br />

Public Market, is<br />

shown in February<br />

2014 speaking<br />

to the crowd at a<br />

benefit held for the<br />

downtown market<br />

before it opened.<br />

MEEGAN M. REID FILE<br />

financial issues in the<br />

first year of this market,<br />

and we made Brian<br />

an offer to stay on;<br />

he chose not to. So we parted ways.”<br />

Brozovic’s version is that he never received<br />

a slight pay raise he was promised<br />

when the shop opened; that sales during<br />

the summer tourism season were less<br />

than anticipated and then dropped sharply<br />

through the fall; and that the last straw<br />

came in early December, when Ryan told<br />

him his pay would be reduced even though<br />

the business was going to cut two parttime<br />

workers (one of them Ryan’s teenage<br />

son) from the payroll.<br />

Drawing people downtown<br />

In an article last August published in<br />

the Port Orchard Independent newspaper,<br />

Ryan boasted that downtown had<br />

seen “an abundance of increased foot and<br />

shopping traffic” in 2014 because of the<br />

market’s opening. He mentioned a neighboring<br />

business as a prime example.<br />

“Lallie Mae’s — next to the market —<br />

has seen their foot traffic almost triple<br />

this past year because of the sheer volume<br />

of people coming back downtown,” Ryan<br />

was quoted saying at the time.<br />

By year’s end, however, Lallie Mae’s became<br />

a casualty of Ryan’s financial patron<br />

taking over the whole block, even though<br />

the boutique’s owners had been big supporters<br />

of the market project.<br />

“We worked hard there, and we felt we<br />

deserved to be there,” co-owner Jody<br />

Grutzeck said, noting that her shop (now<br />

relocated across Bay Street in a former<br />

restaurant space) was once the only fulltime<br />

business on that block, after Morningside<br />

Bakery closed and before development<br />

of the market began.<br />

“We were the biggest cheerleaders for<br />

(the market),” she said. “For like two years<br />

we told everybody — I mean everybody, to<br />

come back, because Don Ryan, he’s awesome,<br />

he’s doing this …<br />

“Little did we know that within a year<br />

after it opened, we would be booted out.”<br />

Ryan disputes that too, saying that after<br />

Samadpour purchased the building, the<br />

shop owners chose not to accept a new<br />

lease they were offered — a more expensive<br />

“triple net lease,” in which the tenant<br />

pays property taxes, insurance, and maintenance<br />

and repair costs for the building.<br />

“She was given every opportunity to<br />

stay,” Ryan said.<br />

Grutzeck said Samadpour’s planned remodeling<br />

for the building would have required<br />

them to move out within six months


WWW.KPBJ.COM<br />

MARCH <strong>2015</strong> | 27<br />

anyway. But she did agree that the market<br />

was bringing more people downtown.<br />

“And you know what? I really felt that we<br />

helped the market, because we were established<br />

there, and the bakery too,” she said,<br />

referring to a new bakery that opened in<br />

the former Morningside building (also<br />

owned by Samadpour) a few months before<br />

the market did last year. “The bakery<br />

brings a lot of people down too.”<br />

Asked if the space Lallie Mae’s vacated<br />

next to the market could be where his 110<br />

Lounge reopens in the future, Ryan would<br />

only say that he’s working on “some new<br />

branding ideas” for the bar and that “we<br />

may have the opportunity to bring the<br />

110 back to Port Orchard. And we’re also<br />

looking at other options; it’s still for sale.”<br />

Who’s marketing the market?<br />

Brozovic said there were some good<br />

business days for the new market during<br />

the summer, especially days the Port Orchard<br />

farmers market was set up nearby<br />

on the waterfront. But when things slowed<br />

way down after summer, the shared frustration<br />

of the tenants was a lack of marketing<br />

for the whole operation, and their<br />

unfulfilled expectation that their landlord<br />

should spend some money on that.<br />

“We started noticing that this was not<br />

what we had been sold on,” he said. “Now<br />

we need to be having people walking<br />

through the door … because it’s past summertime,<br />

and things are going downhill<br />

and going downhill quick.”<br />

Brozovic said he went to Ryan and<br />

asked why Samadpour wouldn’t want to<br />

do some marketing — not for individual<br />

businesses, but to promote the overall<br />

place as a destination, similar to advertising<br />

that a mall would do.<br />

Ryan said Samadpour wants to see the<br />

market succeed, but that business owners<br />

people in business<br />

Annie<br />

Fitzpatrick<br />

puts cheeses in<br />

a display cooler<br />

at Northwest<br />

Seafood &<br />

Wine. She and<br />

her husband<br />

own the shop<br />

in the Port<br />

Orchard Public<br />

Market, but<br />

they have their<br />

business listed<br />

for sale.<br />

MEEGAN M. REID<br />

typically pay for their own advertising. He<br />

did point to one television commercial for<br />

the market that he said aired on Wave Cable<br />

stations recently.<br />

Ryan has asked others for help, however.<br />

In October he approached Visit Kitsap<br />

Peninsula, the organization that does<br />

tourism marketing and promotion for the<br />

entire region, asking for something to give<br />

the market a boost. That could be interpreted<br />

as ironic, because the Visit Kitsap<br />

budget is provided by a portion of lodging<br />

tax revenue from each city in the county.<br />

Port Orchard is one of the cities that’s reduced<br />

the allocation of those taxes it sends<br />

to Visit Kitsap in recent years. Ryan influenced<br />

that decision by pushing for the city<br />

to spend a chunk of lodging tax funds to<br />

help Kitsap Transit run passenger ferries<br />

on weekend evenings between Port Orchard<br />

and Bremerton. Also, the Port Orchard<br />

Bay Street Association (POBSA), of<br />

which Ryan was president until the end of<br />

2014, gets a larger share of the city’s lodging<br />

tax money than Visit Kitsap does.<br />

Still, the market developer is also critical<br />

of what he perceives as a lack of promotion<br />

for city tourism in general.<br />

“In my opinion, the real responsibility<br />

lies on the city of Port Orchard to<br />

start promoting its own town,” he said.<br />

“The city of Port Orchard, in my opinion,<br />

doesn’t promote its own tourism.”<br />

Ryan was ecstatic about a recent article<br />

describing Port Orchard’s food scene,<br />

including the new market, in the online<br />

magazine realfoodtraveler.com. The piece<br />

was written by a Portland-based travel<br />

writer who was invited and toured the area<br />

last September as a guest of Visit Kitsap<br />

Peninsula.<br />

Ryan regards himself as someone making<br />

a difference in his community. “I have<br />

spent three years as president of POBSA,<br />

in total dedicated volunteer work for this<br />

town, I will say that,” he said. “And what<br />

has come out of that I think is positive.”<br />

He’s also a businessman who ordered<br />

100 poinsettias (but later canceled half<br />

his order) from South Kitsap Helpline’s<br />

nursery, at a price of $6.50 each, then sold<br />

them during the holidays for $9.99 in the<br />

market with a sign that said the proceeds<br />

benefitted Helpline’s food bank.<br />

That’s the food bank that helped Brozovic’s<br />

family at Christmas.<br />

Vision for property unknown<br />

Samadpour’s lack of direct involvement<br />

in the market — the owner directs<br />

all questions through Ryan — raises the<br />

question about the vision for downtown.<br />

Samadpour is a renowned microbiologist<br />

who owns IEH Laboratories and Consulting<br />

Group, a global company based in<br />

the Seattle area. Abadan Holdings LLC is<br />

the company that manages his Port Orchard<br />

properties that include much of<br />

downtown. He invested $1 million in the<br />

market property, but Brozovic said he<br />

doubts whether the owner cares about the<br />

market’s success, given the hints that major<br />

redevelopment is a long-range goal.<br />

“What his grander scheme of things is,<br />

the market’s going to have to be torn down<br />

anyway,” Brozovic said, pointing to Samadpour’s<br />

other holdings on Bay Street,<br />

from the boarded-up Myhre’s building to<br />

the Port Orchard Pavilion.<br />

Ryan denied that Samadpour — who he<br />

describes as a generous person — is uninterested<br />

in the market’s success. He<br />

did confirm that Samadpour’s long-term<br />

plans include condos on Bay Street, which<br />

he acknowledged could mean “rebuilding<br />

these buildings.” Samadpour declined to<br />

comment, referring all questions to Ryan.<br />

“Yes, he would like to see an adult-living<br />

condominium center down here,” Ryan<br />

said. “But it takes six, seven, eight stories<br />

to do that.”<br />

Two City Council members in Port Orchard<br />

said neither Ryan nor anyone else<br />

associated with Samadpour’s operation<br />

has ever asked the council to consider a<br />

see market | 37<br />

letters to the editor<br />

Business consultant completes Certified<br />

Exit Planning credential<br />

Soundpoint Consulting founder and president<br />

Kelly Deis has completed the process to earn<br />

the Certified Exit Planning Advisor (CEPA)<br />

credential from the Exit Planning Institute.<br />

Soundpoint’s current offerings<br />

include business valuations and<br />

value-driven strategy and operations<br />

consulting services for<br />

privately held companies in the<br />

Puget Sound region. With the<br />

CEPA designation, services will<br />

expand to more fully assist owners<br />

to grow, preserve and transition<br />

business wealth during an<br />

ownership transition.<br />

Kelly Deis<br />

The CEPA program includes a five-day executive-style<br />

MBA program at the University of<br />

Chicago Booth School of Business.<br />

Deis also is a Certified Valuation Analyst<br />

(CVA) through the National Association of Certified<br />

Valuators and Analysts, and holds an<br />

MBA from The Wharton School of the University<br />

of Pennsylvania and a bachelor’s in mechanical<br />

engineering from Duke University.<br />

For more information about Soundpoint Consulting,<br />

contact Deis at 206-842-4922 or kelly@soundpointbusinessconsulting.com,<br />

or visit<br />

www.soundpointbusinessconsulting.com.<br />

Stafford Suites in Port Orchard hires<br />

outreach coordinator<br />

Konnie<br />

Strom<br />

Stafford Suites of Port Orchard has added<br />

Konnie Strom to its staff as community outreach<br />

coordinator for the assisted-living center.<br />

Strom, who has a master’s<br />

in social gerontology, moved<br />

to Kitsap in 2013 from Independence,<br />

Missouri, where she<br />

worked in assisted living and<br />

long-term care for 18 years.<br />

She is looking forward to being<br />

active in the South Kitsap<br />

community and representing<br />

Stafford Suites, and providing<br />

an additional resource for seniors and their<br />

families. Strom is currently enrolled in the<br />

Leadership Kitsap class of <strong>2015</strong>.<br />

For more information on Stafford Suites or to<br />

schedule a tour, call 360-874-1212.<br />

Why rezone historic<br />

Gig Harbor neighborhood<br />

for restaurants?<br />

During the public hearing on Monday<br />

(Feb. 23), a petition of Waterfront<br />

Millville residents and map of<br />

signatures was presented.<br />

Five residents of Waterfront Millville<br />

were in favor of Mr. Stearns’<br />

private request zoning amendment.<br />

Folks were concerned about horrific<br />

traffic, noise and no parking. These<br />

restaurants would be open from 6<br />

a.m. to 11 p.m., in addition to setup,<br />

closing and delivery times. Millville<br />

is a neighborhood of families, no<br />

sidewalks, kids playing in the street<br />

with little ‘kids at play’ signs.<br />

The only folks who spoke in favor<br />

of more restaurants were folks who<br />

did not live in Waterfront Millville,<br />

whose homes and family life were<br />

not going to be affected.<br />

Do you believe you have the right<br />

to determine your neighborhood, especially<br />

if it is a change to what you<br />

have now?<br />

Only two blocks, on the other side<br />

of Skansie Park, all these restaurants<br />

would be allowed without any<br />

special zoning requirements? Fastfood<br />

restaurants, restaurants with<br />

full bar, open extended hours are already<br />

allowed, just two blocks away.<br />

Why is there no conversation about<br />

putting these vitality producing restaurants<br />

in waterfront commercial<br />

that could use a little vitality and<br />

parking is already available?<br />

Isn’t a better solution putting these<br />

restaurants in an area permitted for<br />

them before making an “experiment”<br />

in the “soul” of Gig Harbor’s historic<br />

neighborhood?<br />

Why is the only area under consideration<br />

this historic, residential<br />

neighborhood?<br />

Why is any one person more important<br />

than our entire community?<br />

Why?<br />

— Jeni Woock, Citizens for<br />

the Preservation of Gig Harbor


28 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

Business name change reflects shift to add IT service<br />

Olympic Technology Resources<br />

built its business providing<br />

remanufactured printer cartridges<br />

By Tim Kelly<br />

KPBJ editor<br />

In the ever-shifting landscape of new technologies, Jeff<br />

Petersen’s business is adapting because customers are<br />

doing less printing.<br />

At the same time, those customers are relying more<br />

and more on technology in their business operations,<br />

and that’s why Olympic Printer Resources — which supplies<br />

remanufactured printer cartridges as a cost-saving<br />

option for its customers — changed its name in <strong>2015</strong> to<br />

Olympic Technology Resources.<br />

“We have added services to support all of our client’s office<br />

technology needs,” Petersen said. “We have hired experienced<br />

staff to provide expert business information<br />

technology (IT) services.”<br />

Those include computer maintenance and repair, installation<br />

of software and network security systems,<br />

cloud migration, network setup and administration (including<br />

wireless solutions), remote system monitoring<br />

and more.<br />

“For 20-plus years, the hallmark of our business has<br />

been remanufacturing cartridges,” Petersen said during<br />

a recent interview at Olympic’s office and small warehouse,<br />

located in Arbor Business Park off Bond Road between<br />

Kingston and Poulsbo.<br />

The company still sells about 600-800 rebuilt toner cartridges<br />

a month and provides printer service and repairs,<br />

and the appeal of their products hasn’t changed. The remanufactured<br />

cartridges provide “the same quality, the<br />

LARRY STEAGALL PHOTO<br />

From left: Gary Welch, office solutions advisor, Jeff Petersen, company president, and<br />

Erik Petersen, VP of operations, at the warehouse of Olympic Technology Resources<br />

in Kingston, which was formerly Olmpic Printer Resources. The company’s new name<br />

reflects the IT services it offers now, in addition to remanufactured printer cartridges<br />

that have been its primary product since the business started two decades ago.<br />

BusIness BrIefs<br />

same output and are 20 to<br />

50 percent cheaper than a<br />

brand new one,” he said.<br />

The operation’s environmental<br />

focus is intact as<br />

well. Petersen said it takes<br />

three quarts of oil to manufacture<br />

a new printer cartridge,<br />

and he said Olympic<br />

kept 56 tons of cartridges<br />

from going to landfills in<br />

2013.<br />

The challenge to Olympic’s<br />

business model is simply<br />

that customers aren’t<br />

needing replacement cartridges<br />

as frequently.<br />

“The problem is people<br />

are printing less; on average<br />

it’s 8 percent a year,”<br />

he said. “Nowadays everything<br />

is scanned and<br />

emailed.”<br />

Many kinds of documents<br />

that once had to be provided<br />

in paper form — everything<br />

from bank statements<br />

to real estate documents<br />

to HIPAA privacy<br />

forms at medical offices<br />

— now are routinely processed<br />

in electronic records systems.<br />

It’s not that Petersen, who bought a stake in the business<br />

see name change | 34<br />

Transportation issues will be topic<br />

at Kitsap Business Forum<br />

At the next Kitsap Business Forum on <strong>March</strong> 10, the topic<br />

for discussion will be “Planes Trains & Automobiles —<br />

We are in all in the in the Transportation Business.”<br />

Kitsap is not known for its efficient and cost-effective<br />

transportation. Bottlenecks, rising tolls, and congested<br />

ferry services makes it difficult for any business to<br />

get their products and services to customers in Kitsap<br />

and beyond. The West Sound Alliance, a collaboration of<br />

government, business and civic leaders, has taken these<br />

challenges head-on. This year, a comprehensive plan is in<br />

Olympia to alleviate the transportation stress on Kitsap<br />

— and significant action is expected this year.<br />

John Powers, executive director of Kitsap Economic<br />

Development, will facilitate a panel discussion at the forum<br />

on the area’s transportation issues. Elected officials<br />

and community leaders from the West Sound Alliance<br />

will discuss these issues:<br />

• Growth that’s increasing the need for improvements<br />

• Key road and bridge improvements, including tolls<br />

• Ferry and other public transportation improvements<br />

• $470 million in proposed improvements and their prioritization<br />

The Kitsap Business Forum events are free, and those<br />

planning to attend are asked to RSVP at KitsapBusiness-<br />

Forum.com. The forum will be held from 7:30-9 a.m. in<br />

the third-floor meeting room at Kitsap Conference Center<br />

in Bremerton. Parking is free for the event.<br />

Brown Bear closing Chevrons on SR 305<br />

Drivers will have two fewer fuel options along State<br />

Route 305 this spring.<br />

Brown Bear Car Wash of Seattle plans to shut down two<br />

Chevron stations on the highway in the next six weeks.<br />

Its location off Hostmark Street in Poulsbo was scheduled<br />

to close Feb. 26. The Chevron off Hildebrand Lane<br />

on Bainbridge Island will close <strong>March</strong> 31, according to<br />

Brown Bear regional manager Larae Giuseffi.<br />

Giuseffi declined to discuss the reason behind the closures.<br />

Brown Bear also owns a station at Highway 305 and High<br />

School Road, across the street from its Hildebrand location.<br />

Giuseffi said the company will keep that station open.<br />

The closure of Brown Bear’s Hildebrand location will<br />

leave Bainbridge with two gas stations (a 76 station operates<br />

in Island Center).<br />

Fuel stations on the island and in Poulsbo compete with<br />

tribal-owned stations in Suquamish, which work under a<br />

different taxing agreement than private sellers and can<br />

generally offer cheaper prices.<br />

A Safeway store and gas station opened near Highway<br />

305 and Lincoln Road last June, adding 10 pumps to the<br />

thoroughfare.


WWW.KPBJ.COM<br />

MARCH <strong>2015</strong> | 29


30 |MARCH <strong>2015</strong> WWW.KPBJ.COM


WWW.KPBJ.COM<br />

MARCH <strong>2015</strong> | 31


32 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

technology | charles keating<br />

Net neutrality debate part of<br />

new evolution of the Internet<br />

Since last May when I covered this topic,<br />

much has transpired. On its face,<br />

net neutrality is about whether carriers<br />

can prioritize traffic or charge premiums<br />

for faster service, but<br />

it’s also about competition<br />

in broadband and the future<br />

of the Internet.<br />

The most recent dustup<br />

came when cable firms,<br />

which operate most of the<br />

broadband connections<br />

to end users, wanted to<br />

charge video providers for “excess” bandwidth.<br />

End users already pay for Internet<br />

connections, usually at a fixed price with<br />

terms of service assuming most of the<br />

time the pipes are not fully utilized. As<br />

more people stream video and use cloud<br />

services, total bandwidth needs are increasing<br />

and providers wanted to recoup<br />

costs to upgrade their networks to handle<br />

the digital traffic jams.<br />

The prospect of paying extra for fast Internet<br />

lanes — controlled by a few firms<br />

and presumably affordable only to established<br />

major providers — was anathema<br />

to the vast majority of users and raised<br />

the specter of a slippery slope. Which services<br />

would be prioritized or discriminated<br />

against? The FCC accepted the practice<br />

in principle on a case-by-case basis<br />

and held out the consideration of regulating<br />

Internet services under Title II of the<br />

Telecommunications Act if abuses were<br />

perceived. That decision was up for ruling<br />

on Feb. 28, so by the time you read this<br />

we will be likely be moving into new waters.<br />

The issue matters not just to providers<br />

and carriers, but also to entrepreneurs<br />

creating new cloud products, governments,<br />

open Internet advocates and<br />

everyone between.<br />

The history of our telecommunications<br />

networks, the Internet and how things<br />

have evolved provides background on<br />

how this came to be. Prior to the breakup<br />

of AT&T (or Ma Bell), there was only one<br />

provider of telecommunications services<br />

in the U.S. You rented your phone and<br />

calling was expensive, especially long-distance<br />

and even more for overseas. Taxes<br />

were a source of revenue for governments,<br />

and fees such as the universal service fund<br />

(USF) were used to extend this network<br />

to rural users. With development of fiber<br />

optics in the 1970s, new networks were developed<br />

that could carry vast quantities of<br />

all types data.<br />

While the United States undeniably had<br />

the best analog communications network<br />

in the world, over time countries starting<br />

with later-generation technologies would<br />

leapfrog ahead. Greater innovation and<br />

competition were needed, and the breakup<br />

of the phone monopoly spun off hundreds<br />

of companies offering competition<br />

in services, often over the same legacy<br />

connections to end users. It was messy<br />

but it worked and prices fell. At the same<br />

time cable TV, mobile and satellite networks<br />

developed and then early Internet<br />

came to households via dial-up modems.<br />

As non-critical “information services,”<br />

cable TV and Internet were deemed less<br />

critical infrastructure than the regulated<br />

phone services that connected users to<br />

9-1-1. The efficient, packet-switched Internet<br />

quickly grew and as millions of users<br />

went online, it quickly morphed into the<br />

common universal network. Regulators<br />

could have changed the classification of<br />

the Internet then to reflect its growing importance,<br />

but not wanting to cause harm<br />

or add taxes to this new, rapidly innovating<br />

market, regulators deliberately took a<br />

wait-and-see approach. Broadband, once<br />

defined as 200Kbps when most users were<br />

on dial-up modems, was in January updated<br />

to 25 Mbps downstream and 4 Mbps<br />

upstream bandwidth. The new standard<br />

reflects growing uses, and while nearly 80<br />

percent of homes can receive this level of<br />

service, a significant portion cannot and<br />

more importantly, most have only a single<br />

Internet provider choice at this speed and<br />

therefore lack true competition.<br />

Worldwide the importance of broadband<br />

is recognized, and other countries<br />

have approached broadband with national<br />

goals to lower costs and promote deployment.<br />

There have been many approaches;<br />

some leverage competition and<br />

many have provided faster speeds at lower<br />

prices. Partly this is due to our having<br />

a legacy infrastructure that served us well<br />

for many years, but the future is a combination<br />

of fiber and high-capacity wireless<br />

and mobile networks.<br />

Given the nearly universal reliance on<br />

the Internet, its current classification as a<br />

non-essential information service is truly<br />

at odds with its current application. The<br />

reclassification seems likely and would<br />

be on par with regulation in other countries.<br />

Like analog TV signals before them,<br />

the legacy last-mile network is being supplanted<br />

by cable and fiber networks, and<br />

regulations preserving the remnants of<br />

the old network need to be replaced. Already<br />

40 percent of homes have already<br />

dropped their legacy landline phones in<br />

favor of VoIP services or mobile phones.<br />

Similarly, more “cord-cutting” users are<br />

dropping cable and satellite TV packages<br />

in favor of unbundled Internet or relying<br />

on mobile connections, with the effect<br />

of driving cable companies to seek consolidation<br />

to negotiate with content providers,<br />

raising monopoly concerns over the<br />

last-mile connections.<br />

As online cloud-only networks grow and<br />

compete with the established networks,<br />

and the Internet of things moves from<br />

concept to reality, all these innovations require<br />

low-cost, reliable and secure broadband<br />

access to end users. Reclassification<br />

does not necessarily mean taxes will immediately<br />

soar and innovation die, but it<br />

is likely regulators want to move forward<br />

with a light touch and will seek ways to<br />

promote competition. We are ready to enter<br />

a new evolution of the Internet.<br />

• Charles Keating is president of Keating<br />

Consulting Service, Inc. (www.kcsco.com),<br />

an IT consulting firm serving global clients<br />

since 1983. He is also a partner in K2<br />

Strategic Solutions (www.k2strategic.com)<br />

and Professional Options (www.professionaloptions.com),<br />

and current president<br />

and co-founding member of West Sound<br />

Technology Association (www.westsoundtechnology.org).<br />

PeoPle in business<br />

Kitsap Bank picks two<br />

for employee awards<br />

Kitsap Bank announced that Marni<br />

White, branch manager at the Pioneer<br />

Way branch in Gig Harbor, has been<br />

named the bank’s 2014 Volunteer<br />

of the Year.<br />

Volunteering nearly 250<br />

hours throughout the year,<br />

White is committed to<br />

making a difference in the<br />

community.<br />

Marni White<br />

Jackie Smith<br />

She joined Kitsap Bank<br />

in 2011 and has been the Pioneer<br />

branch manager since December<br />

2013. She is an active member in the Rotary<br />

Club of Gig Harbor-North and The Gig<br />

Harbor Chamber, along with helping out<br />

with numerous fundraising events and activities.<br />

“Marni has done a tremendous job giving<br />

back,” Kitsap Bank CEO Steve Politakis<br />

said. “Her dedication, commitment<br />

and capacity to contribute not only makes<br />

Marni a great asset to Kitsap Bank, but<br />

also to her community.”<br />

Kitsap Bank also named Jackie Smith,<br />

who works at the South Park Village<br />

Branch in Port Orchard, as named Employee<br />

of the Quarter for<br />

the fourth quarter of 2014.<br />

Smith joined Kitsap<br />

Bank in <strong>March</strong> 2011 as a<br />

client service representative<br />

at the West Bremerton<br />

Branch, and was promoted<br />

last year to her current<br />

position as a financial service<br />

specialist. She was selected for this<br />

award for her leadership example in representing<br />

Kitsap Bank at bank-sponsored<br />

events, her contributions to the Social Media<br />

committee, and for going above and<br />

beyond in assisting her clients and supporting<br />

her co-workers.


WWW.KPBJ.COM<br />

MARCH <strong>2015</strong> | 33


34 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

business openings<br />

Hudson Motors expanding onto more of Poulsbo site<br />

By Tim Kelly<br />

KPBJ editor<br />

More pieces are fitting into<br />

place at the former Courtesy<br />

Auto Group site on Poulsbo’s<br />

Viking Avenue.<br />

Hudson Motors is expanding<br />

its used car lot that opened<br />

last year when owner Darren<br />

Hudson bought an acre on the<br />

south end of the property for<br />

his business, which also includes<br />

two lots in Bremerton.<br />

The Morgan family that<br />

owns American Building and<br />

Roofing recently purchased<br />

the last available section of<br />

the Viking Avenue complex, a<br />

3.4-acre parcel that includes<br />

the 40,000-square-foot building<br />

that was Courtesy Ford’s showroom<br />

and service building.<br />

Hudson Motors is leasing<br />

about half the showroom/service<br />

building and part of the lot<br />

adjacent to its current space.<br />

That will allow the business to<br />

start offering auto repair and<br />

maintenance service, something<br />

it has not had the space<br />

for at its Bremerton or Poulsbo<br />

locations.<br />

“It’ll take us a few months to<br />

get that part going,” Darren<br />

Hudson said, because they’ll<br />

have to bring in all the needed<br />

equipment for the service<br />

bays.<br />

“It’s a big jump, but it makes sense to<br />

do it,” he added. “It’ll be good for us, and<br />

good for the community.”<br />

Hudson said he’ll hire a service manager<br />

and several technicians to launch the service<br />

operation.<br />

The sales side in Poulsbo will expand<br />

right away.<br />

“We want to have the new sales office<br />

open and cars on the upper lot by <strong>March</strong><br />

1,” he said, and he’s hired a general sales<br />

manager, a position he’s always handled<br />

himself.<br />

Hudson already has moved all the cars<br />

Hudson Auto Center opened a lot<br />

in Poulsbo (above) last year on part<br />

of the former Courtesy Auto Group<br />

site on Viking Avenue. Owner<br />

Darren Hudson is expanding<br />

his operation onto the upper lot<br />

and will take over part of the<br />

former Courtesy showroom (left)<br />

and service facility. Hudson is<br />

leasing the additional space from<br />

American Building & Roofing,<br />

which recently bought the 3.4-acre<br />

parcel that includes the buildings.<br />

ABR plans to move its wholesale<br />

building supplies business to the<br />

site later this year.<br />

from his Callow<br />

Avenue lot in Bremerton to the larger<br />

Poulsbo site, but he said his other<br />

Bremerton lot on Loxie Eagans Boulevard<br />

will continue to operate.<br />

Hudson plans to repurpose<br />

the empty Callow site eventually,<br />

by building up an inventory<br />

there of trade-in vehicles<br />

they get that are older and less<br />

expensive than the range of<br />

used cars at the Poulsbo lot.<br />

Another part of the expansion<br />

will be adding RVs and<br />

travel trailers, a market segment<br />

that Hudson said is picking<br />

up again as the recovery<br />

from the recession continues.<br />

American Building and Roofing,<br />

a building supplies wholesaler<br />

with seven Washington<br />

stores, will move its Poulsbo<br />

operation to the former car<br />

dealership site over the next<br />

few months. Property manager<br />

Dave Pruitte said ABR will use<br />

the back section of the main<br />

building for warehouse space<br />

and will store additional roofing<br />

and building materials on<br />

the back of the lot.<br />

Pruitte said that still leaves<br />

approximately 15,000 square<br />

feet of space that will be leased<br />

in the building.<br />

“We’re in the process of talking<br />

to a number of potential<br />

tenants right now, and we<br />

hope to have that done in the<br />

next two or three weeks,” he<br />

said.<br />

He said a hair salon is interested<br />

in the main floor space,<br />

and that the upstairs spaces are suitable<br />

for medical or professional offices. Anyone<br />

interested in leasing information<br />

should call Pruitte at 360-710-7996.<br />

name change | from 28<br />

in 1999, didn’t see this coming. When he<br />

bought out company founder Pete DeBoer<br />

a couple years ago, he brought in another<br />

partner who did IT work.<br />

“We decided we needed to go back and<br />

really diversify more,” Petersen said. “The<br />

printer now is a computer. So it seems like<br />

(expanding into IT services) was a natural<br />

extension of what we were doing.”<br />

Olympic began offering a “Flex IT” program,<br />

an option that allows businesses<br />

to pay for a set number of hours of computer<br />

service each month, which can be<br />

used when needed. That gives customers<br />

the flexibility of utilizing whatever kind of<br />

service they need, Petersen said, whether<br />

it’s computer repairs or system upgrades.<br />

While the standard charge for regular<br />

computer work is $75 an hour, on the Flex<br />

IT plan it’s $55, and $50 for customers who<br />

sign up for autopay.<br />

“We’re also hoping that by switching to<br />

providing IT services, we’ll get more customers<br />

that need printer cartridges,” Petersen<br />

said.<br />

The company also has resumed the service<br />

of picking up electronic waste for recycling.<br />

“There are numerous electronic items<br />

that are not covered by the Washington<br />

State free E-Cycle program,” said Erik<br />

Petersen, Jeff’s son who is vice president<br />

of operations at Olympic Technology Resources.<br />

The company charges a nominal fee for<br />

picking up these items for processing.<br />

“We are firm in our commitment to being<br />

a green sustainable business,” Erik<br />

Petersen said.


WWW.KPBJ.COM<br />

MARCH <strong>2015</strong> | 35


36 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

business strategy<br />

Cheeseburgers get a<br />

bum rap in my estimation.<br />

They are<br />

easily viewed as being<br />

common, ordinary, or one<br />

shade. Too<br />

many people<br />

have a<br />

frame of<br />

reference of<br />

a thin patty<br />

with a feeble<br />

excuse<br />

for cheese<br />

pressed between two pale,<br />

uninteresting buns. No<br />

foreplay here.<br />

I can still hear the late<br />

John Belushi screaming<br />

out “Cheeseburger,<br />

cheeseburger, cheeseburger<br />

... Pepsi no Coke,” on the<br />

famous “Saturday Night<br />

Live” skit of the 1970s. I<br />

would argue that there<br />

are more shades of cheeseburgers<br />

than meet the eye.<br />

There may be some that<br />

will titillate your senses.<br />

If you venture outside<br />

of a fast-food joint, you<br />

may just be blissfully surprised.<br />

Cheeseburgers can<br />

be unique based on the<br />

cheese. The 99-cent option<br />

at the drive-thru window<br />

is undoubtedly offering<br />

some faux cheese “product.”<br />

I’ve dined at many a<br />

restaurant (some pretty<br />

hole-in-the-wall hangouts)<br />

where the cheese is cool<br />

and classy — be it bleu,<br />

Muenster, cheddar, Swiss,<br />

| dan weedin<br />

Fifty shades of cheeseburgers<br />

or my personal favorite,<br />

pepperjack.<br />

The buns are always important<br />

(just as in the<br />

movie I am parodying,<br />

I’m sure). Instead of some<br />

flimsy white processed<br />

bread that probably came<br />

out of a plastic wrapper,<br />

consider your delight in<br />

nibbling on a Kaiser, sourdough,<br />

multi-grain, artisan<br />

roll, or even glutenfree!<br />

Heck, I even add some<br />

bourbon and honey to my<br />

cheeseburgers to pump up<br />

the taste. Alcohol always<br />

helps in setting the mood,<br />

don’t you think?<br />

Hungry yet?<br />

Here’s the deal. Cheeseburgers<br />

can seem ordinary<br />

and uninspiring to people<br />

unless they are dressed up<br />

a little bit. So can you and<br />

your business. If you don’t<br />

dress up your value to others<br />

(be it for individuals<br />

or companies), then you’ll<br />

be as unappealing as that<br />

fast-food cheeseburger for<br />

99 cents.<br />

Here’s how you add some<br />

pizzazz to your brand and<br />

business…<br />

Become an object of interest<br />

by being well read<br />

and well versed in the issues<br />

surrounding business.<br />

That means reading<br />

the national and local papers<br />

for insight into what’s<br />

happening in the world.<br />

You don’t need to be an expert,<br />

but you do need to be<br />

conversational. The more<br />

you know about the world<br />

you live in and how it affects<br />

others (namely your<br />

clients and potential clients),<br />

the more attractive<br />

you will be to them.<br />

Improve your vocabulary<br />

and delivery of your<br />

message to incite emotion,<br />

rather than logic. Emotion<br />

makes people move and<br />

take action; logic merely<br />

makes people think.<br />

Thinking can often lead to<br />

wasted time and opportunity.<br />

Being influential in<br />

the end is good for your<br />

clients and good for you.<br />

You are influential when<br />

you can deliver an honest,<br />

straightforward and value-laden<br />

message in your<br />

marketing and personal<br />

communication. For a second<br />

consider movie titles.<br />

How important are they<br />

to even get you to read the<br />

review or watch the trailer?<br />

How enticing are your<br />

“titles?”<br />

Develop singular and exclusive<br />

intellectual property<br />

that jumps out at people<br />

like a sizzling bacon<br />

cheeseburger coming off<br />

the grill. Intellectual property<br />

is the manifestation of<br />

your expertise, experience,<br />

opinions and smarts. It’s<br />

delivered through books,<br />

columns, articles, speeches,<br />

webinars, workshops,<br />

podcasts, videos and visual<br />

processes scribbled on<br />

the back of cocktail napkins.<br />

The more of an intellectual<br />

property empire<br />

you build, the more alluring<br />

you become.<br />

Get away from your computer<br />

and interact with<br />

people. You will learn how<br />

to best help them and that<br />

will make you valuable.<br />

I’ve observed that an increasing<br />

number of business<br />

leaders and professionals<br />

are defaulting to<br />

technology, rather than<br />

“old school” face-to-face<br />

communications. People<br />

are hired, fired, promoted,<br />

prospected and communicated<br />

with through text<br />

and email. While these<br />

platforms have their uses,<br />

they should be more about<br />

information, not relationships.<br />

If you want to stand<br />

out in a crowd, maybe you<br />

should get up on the shoulders<br />

of the masses so you<br />

can be seen.<br />

Final thought: Not only<br />

does straying from looking<br />

and tasting like an ordinary<br />

cheeseburger work<br />

for your individual success,<br />

it also helps you recruit<br />

and hire interesting<br />

and talented people.<br />

That’s similar to adding a<br />

little bourbon and honey<br />

to your cheeseburger mix<br />

... it keeps everyone coming<br />

back for more. Talented<br />

people have more opportunities<br />

than ever before<br />

to seek jobs and careers<br />

that interest and<br />

inspire them. Plain old<br />

cheeseburger companies<br />

might be like working at<br />

the drive-thru window<br />

when the skill sets more<br />

mirror the boardroom.<br />

Get that burger out of its<br />

dingy little cardboard box<br />

and onto a snazzy colored<br />

dish with steak fries on the<br />

side. The more compelling<br />

you are to smart people,<br />

the more smart people you<br />

will bring in to your organization<br />

and that always is<br />

a recipe for prosperity.<br />

Why don’t you try adding<br />

a few shades to your<br />

business and your burgers?<br />

Start slow, but start.<br />

Stop worrying about what<br />

others might think because<br />

waiting will lose you<br />

time and opportunity like<br />

was stated earlier. The results<br />

you gain may just be<br />

highly stimulating!<br />

• Dan Weedin is a strategist,<br />

speaker, author and<br />

executive coach. He helps<br />

business leaders and executives<br />

to become stronger<br />

leaders, grow their<br />

businesses, and enrich<br />

their lives. You can reach<br />

him at 360-697-1058; e-<br />

mail at dan@danweedin.<br />

com or visit his website at<br />

www.DanWeedin.com.<br />

Museums, local cultural<br />

organizations in need<br />

letter to the editor<br />

To the Editor:<br />

What does it take to make a strong<br />

community? And how can you help<br />

make a difference?<br />

Did you know that communities<br />

with vibrant cultural organizations<br />

are more competitive for high-paying<br />

jobs and high-quality workers, and<br />

enjoy greater economic prosperity?<br />

Kitsap is hopefully poised on the<br />

verge of emerging out of the economic<br />

doldrums. Hopefully that improved<br />

prosperity will include our<br />

cultural organizations as well.<br />

Studies have shown that students<br />

who are engaged in cultural activities<br />

excel in school and are more<br />

comfortable working in diverse communities.<br />

Science, heritage and arts<br />

experiences help advance education<br />

and enhance the economy, as well as<br />

enrich our quality of life.<br />

Yet here in Bremerton we are faced<br />

with a serious dilemma of having<br />

a number of important cultural resources<br />

such as the Puget Sound Naval<br />

Shipyard Museum, the Kitsap<br />

Historical Society Museum, the Valentinetti<br />

Puppet Museum, the theater<br />

and music organizations and<br />

others that are struggling to pay<br />

their expenses and rent. These organizations<br />

are important to the business,<br />

cultural and educational life of<br />

the entire county and West Sound,<br />

not just the city of Bremerton.<br />

Little public attention has been paid<br />

to the fact that Bremerton has a huge<br />

low-income population, unlike the<br />

rest of the county. This is especially<br />

noticeable in the statistics of the free<br />

and reduced-fee meal program in the<br />

Bremerton School District, where approximately<br />

65 percent participate in<br />

the program. Some individual schools<br />

reach as high as 80 percent.<br />

Are we to assume that Bremerton<br />

school children and families are not<br />

worthy of having access to these facilities<br />

and that these facilities are<br />

therefore expendable to the overall<br />

economic and cultural future of the<br />

county? I would hope not. Hopefully<br />

there are civic-minded individuals<br />

and organizations that are willing to<br />

lend their support and expertise to<br />

ensure their futures as an important<br />

part of Kitsap’s vision.<br />

—Stanley W. Hess, museum curator<br />

Valentinetti Puppet Museum,<br />

Bremerton


WWW.KPBJ.COM<br />

regional economy | john powers<br />

Confluence of attributes creates economic future<br />

From the strategic confluence of four<br />

primary community attributes (population,<br />

land use, transportation and commerce)<br />

springs a community’s<br />

economic future.<br />

<strong>Last</strong> October I wrote<br />

about how communities<br />

across Kitsap are in the<br />

process of shaping Kitsap’s<br />

economic future as<br />

they update their longrange<br />

comprehensive plans<br />

(www.kitsapsun.com/kpbj/areas-compplan-udates).<br />

I talked about the purpose<br />

of community comprehensive planning in<br />

order to anticipate and effectively manage<br />

growth; and, how to assess, align and<br />

aim community resources at a targeted<br />

future.<br />

I also shared my perspective on the importance<br />

of garnering meaningful input<br />

from all the various community stakeholders;<br />

in particular, the business community<br />

as ongoing investors in our collective<br />

economic future. Over the past six<br />

months, a great deal has already occurred<br />

in the process of updating our comprehensive<br />

plans, and much more will follow<br />

in the next fifteen.<br />

<strong>Last</strong> fall our Alliance provided market<br />

data regarding our local economy at a series<br />

of town-hall meetings hosted by the<br />

county throughout Kitsap. In October our<br />

Decision Makers II event focused on the<br />

economic development aspects of projected<br />

growth in the unincorporated urban<br />

growth area of Silverdale. At our December<br />

board meeting in Port Orchard, we<br />

MARCH <strong>2015</strong> | 37<br />

captured valuable input from many of the<br />

largest private-sector employers in Kitsap<br />

as to their future needs involving transportation,<br />

infrastructure, workforce, zoning<br />

and building permits, and maintaining<br />

an overall vibrant business climate.<br />

And, at our Alliance’s annual economic<br />

forecast conference in January, we conducted<br />

a web-based “instant survey” in<br />

which scores of attendees provided direct<br />

and instantaneous input on a variety of<br />

questions pertaining to planning for Kitsap’s<br />

economic future.<br />

This survey yielded some predictable<br />

and not-so-predictable responses. The<br />

majority of respondents deemed the overall<br />

business climate in Kitsap as average<br />

to good (less than 5 percent ranked it as<br />

poor). Most employers anticipated growing<br />

and hiring more FTE’s this year —<br />

matching the overall perception that Kitsap’s<br />

economy is growing. And when it<br />

came to identifying priorities in advancing<br />

business opportunities, one out of<br />

three identified “skilled workforce” as<br />

their top priority.<br />

On the not-so-predictable inputs, the following<br />

selections surprised many as they<br />

gleaned the immediate inputs: technology<br />

see future | 38<br />

market | from 27<br />

zoning change that would allow buildings<br />

of that height along Bay Street.<br />

“What he really wants to see,” Ryan<br />

said, “is he wants the market to succeed,<br />

he wants the retail to succeed — he wants<br />

the first one to two levels of every building<br />

to be retail. And maybe a level of professional<br />

(offices), and the rest of them<br />

adult-living condos.<br />

“People who want to be in a downtown<br />

core, who want to be near the marinas,<br />

who want to have views, and have the<br />

money to do it. And those are the people<br />

who are going to support the market.”<br />

Will the market make it?<br />

Brozovic said he suggested ways to generate<br />

more sales at Bay Street Meat Co.,<br />

such as adding a smoker at the shop, doing<br />

barbecue outside in the vacant lot<br />

next to the market and setting up an offsite<br />

game processing operation. But nothing<br />

came of the ideas.<br />

Ryan said city codes won’t allow a smoker<br />

in the market, though he recently spent<br />

almost $10,000 on “a custom-built smoker/<br />

rotisserie/grill, on a custom-made trailer,”<br />

which will be used off-site since there’s<br />

currently not space for it at the market.<br />

It could be used as part of Hogfest, a barbecue<br />

cook-off that Ryan envisions as a<br />

countywide event and a big promotion for<br />

the market in <strong>2015</strong>.<br />

Weekend special events held in recent<br />

months to draw people to the market have<br />

been organized by Katie King, who’s part<br />

of the family-run seafood business. One<br />

event was a chowder cook-off that Northwest<br />

Seafood & Wine planned to host in<br />

February, but it was canceled.<br />

The seafood shop owners would not<br />

comment on the status of their business<br />

or whether they plan to stay at the market,<br />

but some of the smaller vendors remain<br />

optimistic that the market can thrive.<br />

Though he’s no longer part of it, Brozovic<br />

hopes that will happen.<br />

“I wish them all the success,” he said.<br />

“I would love to see that market actually<br />

make it.”<br />

As for Ryan, he remains enthused about<br />

the market venture, and prospects for future<br />

development downtown. Ryan said<br />

after the recent news of Tommy C’s having<br />

to move out of its site off Bethel Road,<br />

he talked to owner Tommy Cash about relocating<br />

his restaurant and bar into the<br />

Myhre’s building.<br />

That wasn’t feasible, but Ryan said he<br />

and Samadpour are looking for a tenant<br />

there and plan to improve the building’s<br />

exterior appearance. That includes connecting<br />

the roof of Myhre’s to the market<br />

building to cover the vacant lot in between,<br />

which Ryan said could allow for a<br />

possible expansion of the market.<br />

“The thing is, what I will give Don, he<br />

is a dreamer,” Brozovic said. “And he is a<br />

guy that can look at something and go …<br />

what can I do here?”<br />

Brozovic is back on his feet again, and<br />

has returned to doing consulting work.<br />

He’s actually working on a project being<br />

built in Everett, a six-story apartment/retail/farmers<br />

market development called<br />

Potala Market Place that’s similar to what<br />

Samadpour would like to develop in Port<br />

Orchard.<br />

The future in Port Orchard may or may<br />

not include condo developments that<br />

change the physical landscape. It’s unknown<br />

whether Ryan can recruit other<br />

small businesses to fill the current market<br />

vacancies. And the question remains<br />

on whether a marketing effort to attract<br />

wider interest can be implemented as<br />

the market’s second tourist season draws<br />

near.<br />

But according to Ryan, ever the pitchman<br />

for business ideas, the viability for<br />

his project beyond its challenging first<br />

year depends on community support.<br />

“If the local community doesn’t feel like<br />

this is a good enough attraction for them<br />

to come to, “ Ryan said, “we’re not going<br />

to get enough support to keep it alive.”


38 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />

car review<br />

By Lary Coppola<br />

For KPBJ<br />

| <strong>2015</strong> fOrD fusiOn<br />

Sedan’s Titanium version<br />

offers midsize luxury,<br />

European-inspired design<br />

FUTUre | From 37<br />

The <strong>2015</strong> Ford Fusion, like everything<br />

else in this market segment,<br />

is your basic five-passenger, fourdoor<br />

midsize sedan. And just as the jelly<br />

bean-shaped Ford Taurus redefined basic<br />

sedan design upon its debut in 1985,<br />

the Ford Fusion has redefined the modern<br />

midsize family sedan.<br />

Debuting in 2005 as a 2006 model, the<br />

Fusion was restyled for the 2010 model<br />

year and again for 2013. Except for the inevitable<br />

evolutionary upgrades, the <strong>2015</strong><br />

Fusion remains relatively unchanged,<br />

while offering attractive styling, a variety<br />

of sophisticated electronic audio and communication<br />

choices, and a sporty character<br />

more often associated with German<br />

sport sedans than Detroit iron.<br />

We had the opportunity to drive the topof-the-line,<br />

all-wheel-drive <strong>2015</strong> Titanium<br />

model of this attractive sedan while on<br />

a recent jaunt to South Florida. While the<br />

Fusion’s eye-pleasing sleek lines and wide<br />

range of available powertrains — including<br />

gas, hybrid, and plug-in — make it appealing<br />

to a variety of buyers, this review will<br />

focus primarily on the Titanium version.<br />

Walkaround: The exterior of the <strong>2015</strong><br />

Fusion is basically unchanged, but is still<br />

very striking, combining German-type<br />

luxury styling with wraparound headlights<br />

and aggressive front-end design cues obviously<br />

influenced by Aston Martin — which<br />

was once part of Ford. While the Fusion<br />

is classified as midsize, it looks, feels and<br />

drives larger, although its overall measurements<br />

very closely mirror those of the Honda<br />

Accord and Nissan Altima.<br />

The styling changes for <strong>2015</strong> are minimal<br />

— new original wheel designs, and<br />

four new exterior colors — Bronze Fire<br />

Tinted Clearcoat Metallic, Guard, Tectonic,<br />

and Magnetic.<br />

Interior: The Fusion Titanium comes<br />

standard with leather upholstery, leather-wrapped<br />

steering wheel, heated front<br />

sport seats, dual-zone automatic climate<br />

control, keyless ignition/entry, pushbutton<br />

start, aluminum pedals, auto-dimming<br />

mirrors, rear parking sensors, rearview<br />

camera, a 12-speaker Sony audio system<br />

with HD radio, a sport-tuned suspension<br />

and 18-inch wheels.<br />

Our test model included the all-new Terracotta<br />

package, which is only available<br />

on the <strong>2015</strong> Fusion SE and Titanium models.<br />

It features Terracotta-colored leathertrimmed<br />

seats and door inserts. Our test<br />

vehicle also featured the standard 10-way<br />

driver’s seat with memory, and 4-way passenger<br />

seat, as well as the optional heated<br />

and cooled versions of those seats.<br />

The rear seats are comfortable, with adequate<br />

leg, knee and headroom for passengers<br />

up to about 6 feet tall. The adjustable<br />

headrests are comfortable for passengers,<br />

but can interfere with rear visibility.<br />

Instrumentation is modern and attractive,<br />

with an illuminated blue needle on<br />

the speedometer. An optional dual LCD<br />

display allows drivers to toggle through<br />

a variety of functions. One cool feature is<br />

the overhead interior lighting, which you<br />

work with the swipe of your finger.<br />

The steering wheel is home to buttons<br />

should be a top priority for expansion in<br />

the coming year; demand for technical certificates<br />

trumps bachelor’s degrees ... but<br />

not by much; commuting times are critically<br />

important to employees; and, broadband<br />

telecommunication infrastructure is<br />

as important to our economy as roads.<br />

A complete report on the “Instant Survey”<br />

results can be found on our website:<br />

kitsapeda.org/<strong>2015</strong>/02/<strong>2015</strong>-economicforecast/<br />

— or link via our main website<br />

at www.kitsapeda.org .<br />

KEDA intends to continue to use this<br />

“instant survey” tool to assist us and our<br />

public partners as we work together to<br />

plan for our economic future. Please contact<br />

us if your organization or business is<br />

interested in participating in this unique<br />

opportunity.<br />

We will continue the communities comp<br />

plan conversation (with a focus on transportation)<br />

at KEDA’s annual meeting on<br />

<strong>March</strong> 19 at the Kitsap Conference Center.<br />

The meeting is open to the public,<br />

with registration at www.kitsapeda.org.<br />

You may also continue to follow the<br />

comp plan update process by logging onto<br />

local government websites for a list of<br />

meetings and other ways you can participate<br />

in sharing your thoughts and ideas<br />

about Kitsap’s future. Here’s the list:<br />

www.compplan.kitsapgov.com<br />

www.planning@cityofportorchard.us<br />

www.ci.bremerton.wa.us/compplan/<br />

doc/schedule.pdf<br />

www.cityofpoulsbo.com/planning<br />

www.ci.bainbridge.gov/615/navigatebainbridge<br />

Planning together, growing together,<br />

prospering together — for generations.<br />

On Kitsap!<br />

• John Powers is executive director of the<br />

Kitsap Economic Development Alliance.<br />

<strong>2015</strong> Ford Fusion<br />

controlling audio input and volume, cruise<br />

control, hands-free phone operation, vehicle<br />

information and settings, and voice activation.<br />

Technology includes Ford’s Sync voice<br />

recognition and the MyFord Touch interface.<br />

Like most Microsoft products, both<br />

have their idiosyncrasies and can be frustrating<br />

at best, however, there have been<br />

recent improvements — and unlike the<br />

last Fusion we drove, we experienced no<br />

problems using the system.<br />

Safety features on all Fusion models include<br />

front seat side airbags, front knee<br />

airbags and side curtain airbags, anti-lock<br />

disc brakes, traction control, electronic<br />

stability control.<br />

Optional technology included on our<br />

test model were blind-spot monitoring,<br />

cross-traffic alert, lane departure warning,<br />

lane-keeping assist, rearview camera<br />

and inflatable rear seatbelts. Advanced<br />

optional safety features include adaptive<br />

cruise control, blind-spot detection, lanekeeping<br />

assist, and the Active Park Assist<br />

option, which automatically measures<br />

and maneuvers the Fusion into a parallel<br />

parking space — a feature normally reserved<br />

for higher-end luxury cars.<br />

The Fusion offers 16 cubic feet of cargo<br />

space — slightly more than its Camry<br />

and Altima competitors, which each offer<br />

15.4 cubic feet, while the Accord measures<br />

15.8.<br />

Under The Hood: The Fusion Titanium<br />

is available with front-wheel drive or allwheel<br />

drive, which is how our test model<br />

was equipped. It’s powered by a turbocharged,<br />

DOHC 2.0-liter EcoBoost inline<br />

four-banger, that puts 240 ponies to the<br />

pavement, with 270 lb. ft. of torque. The<br />

aluminum block powerplant boasts four<br />

valves per cylinder and twin independent<br />

variable camshaft timing. It’s married to<br />

a smooth 6-speed automatic transmission<br />

that shifts in all the right places, and features<br />

paddle shifters. EPA fuel mileage<br />

ratings are 22/city, 31/highway for a combined<br />

25 mpg.<br />

Behind The Wheel: As noted earlier,<br />

the <strong>2015</strong> Fusion feels and drives larger<br />

than it is. While it doesn’t feel as nimble<br />

as some European and Asian midsize<br />

see FUsIon | 39


WWW.KPBJ.COM<br />

car review<br />

By Lary Coppola<br />

KPBJ contributor<br />

There’s more than one reason the<br />

<strong>2015</strong> VW Golf is the North American<br />

Car of the Year — not to mention<br />

earning a few other honors as well since<br />

its debut late in 2014. The seventh generation<br />

of the most successful European car<br />

of all time was completely redesigned for<br />

<strong>2015</strong>, and the Volkswagen Golf lineup has<br />

become one of the most extensive vehicle<br />

families of compact hatchbacks, featuring<br />

both three and five-door body styles and<br />

multiple powertrain combinations.<br />

I’ve had occasion to drive them all — including<br />

the all-electric eGolf, as well as the<br />

diesel version — which were showcased at<br />

a recent press event. I drove another version<br />

in my regular weekly rotation, and yet<br />

another as a courtesy loan during a personal<br />

business trip to Atlanta.<br />

The <strong>2015</strong> Golf lineup features the gasoline-powered<br />

Golf TSI and energetic GTI<br />

models, in two, and four-door hatchback<br />

configurations. Also available is the fourdoor,<br />

diesel-powered Golf TDI, and the<br />

aforementioned all-electric e-Golf. Also,<br />

VW just recently debuted the roomy <strong>2015</strong><br />

Golf SportWagen. It seems there’s a Golf<br />

for just about every driver’s needs — except<br />

the hot rodder. Until now… Enter the<br />

high-performance Golf R, which is a rocket,<br />

pure and simple.<br />

The only hatchback competition for<br />

the <strong>2015</strong> Golf R is its more expensive colleague,<br />

the Audi S3. However, look for a<br />

new, hotter Ford Focus in the 2016 model<br />

year.<br />

Safety equipment on all Golf models includes<br />

dual front airbags, front seat-mounted<br />

side impact airbags, side air curtain airbags,<br />

antilock brakes, electronic brakeforce<br />

distribution, brake assist, electronic<br />

stability control and hill-hold assist.<br />

Walkaround: The Golf is VW’s first use<br />

of its versatile MQB platform in the U.S.<br />

| <strong>2015</strong> vw Golf<br />

Volkswagen Golf-R:<br />

A wolf in sheep’s clothing<br />

<strong>2015</strong> Volkswagen Golf<br />

The evolutionary styling leaves it easily<br />

identifiable as a Golf, in spite of a slightly<br />

longer wheelbase, longer hood with short<br />

overhangs, a wider track and lower roof<br />

than the previous model. The Golf’s familiar<br />

shape is crisper yet more rounded,<br />

and aggressive looking.<br />

The distinctions between the rest of the<br />

Golf lineup and the R are subtle, with the<br />

most noticeable being black finish side<br />

mirror backs, four tailpipes, and R logos<br />

on the front fenders. The most significant<br />

change is the front fascia, which features<br />

standard Bi-Xenon headlights with<br />

U-shaped LEDs flowing into a slimmer<br />

grille with larger air intakes. LED running<br />

lights are standard, as are 18-inch, R-<br />

specific design alloy wheels, with 19-inchers<br />

optional.<br />

Interior: While all <strong>2015</strong> Golf models get<br />

comfortable seats, a stylish interior with<br />

thoughtfully placed controls, plus a new<br />

standard color touchscreen and plenty of<br />

space for people and cargo — the Golf R<br />

features heated leather seating surfaces,<br />

power driver’s seat, and automatic climate<br />

controls as standard equipment.<br />

Controls are angled slightly toward the<br />

driver, and the instrumentation features<br />

classic, easy to read, white-on-black numbering.<br />

An information screen sits between<br />

the tach and odometer and allows drivers<br />

to easily see various functions by toggling<br />

a steering wheel-mounted control.<br />

A premium audio system by Fender —<br />

of guitar fame — is optional. All <strong>2015</strong> VW<br />

Golf models come standard with iPhone<br />

connectivity using Apple’s newest Lightning<br />

plug. With our iPhone 6 plugged in,<br />

we were disappointed the phone’s navigation<br />

audio commands didn’t come through<br />

the car’s speakers, as they do with Nissan,<br />

Hyundai, and most luxury brands. However,<br />

the Golf’s built-in navigation works<br />

just fine.<br />

There’s ample headroom and adult-sized<br />

legroom front and back. Cargo space measures<br />

22.8 cubic feet, and the Golf’s boxier<br />

shape allows stuff to be stacked nearly all<br />

the way to the roof.<br />

Under The Hood: The Golf R features<br />

a 2.0-liter turbocharged, direct injection<br />

TSI 4-cylinder powerplant. It boasts<br />

variable valve timing with two-stage exhaust<br />

valve lift, and delivers 292 horses<br />

and 280 lb.-ft. of torque — 36 more horses,<br />

and 37 lb.-ft. more torque than the previous<br />

R model. It’s EPA rated at 23/30 mpg<br />

City/Highway — an improvement of three<br />

miles per gallon over the previous-generation<br />

Golf R, which originally debuted as a<br />

2012 model.<br />

The engine is married to either a 6-speed<br />

manual or VW’s DSG automatic transmission.<br />

All Wheel Drive is standard.<br />

Behind The Wheel: Simply put, the Golf<br />

R is a blast to drive. VW says it does the<br />

0-60 drill in 4.9 seconds, but it feels faster<br />

than that. Our test drive took us from Pacific<br />

Beach just north of San Diego, across<br />

the hills to Julian and back. The route featured<br />

a lot of winding, hilly, 2-lane blacktop,<br />

and in the R, it was an E-Ticket ride.<br />

Handling on the Golf R is tight and certain,<br />

thanks to all-wheel drive, lightning<br />

shifts — up and down — delivered by the<br />

DSG paddle shifters, and the DCC option<br />

package, which includes a sophisticated<br />

adaptive damping system, bigger brakes,<br />

19-inch wheels, more aggressive tires, and<br />

MARCH <strong>2015</strong> | 39<br />

navigation. We easily handled corners<br />

marked 35 at double that speed. Side bolsters<br />

in the comfortable front seats held<br />

us firmly in place around those corners<br />

while the firmer suspension all but eliminates<br />

body roll, inspiring driver confidence.<br />

Braking is formidable and we never<br />

experienced a hint of fade, no matter<br />

how hard or often we hit them.<br />

Volkswagen says the Golf R is the fastest<br />

car it’s ever brought to the U.S. After<br />

a day behind the wheel of this missile, we<br />

don’t doubt it. Top speed is limited to 155<br />

mph, and while hitting three digits a number<br />

of times, we didn’t get near that, but<br />

felt like we could — and pretty quick.<br />

Whines: For some reason, Volkswagen<br />

has declined to put a USB port in the Golf,<br />

but the iPhone connection does fit the latest<br />

version. If you like your music loud,<br />

the optional Fender system delivers, but<br />

at low to moderate volumes leaves something<br />

to be desired.<br />

Bottom Line: The new <strong>2015</strong> Volkswagen<br />

Golf R is sophisticated machinery with<br />

European road manners. The fact this car<br />

is so much fun to drive — and yet still affordable<br />

at just over $39,000 — is perhaps<br />

its best quality of all.<br />

• For more vehicle reviews, visit www.<br />

autoreviewers.com.<br />

fUsIon | from 38<br />

sports sedans, it accelerates much quicker<br />

than you expect a four-banger to in a car<br />

this size. Driving from Fort Lauderdale to<br />

Lake Okeechobee, and then back through<br />

Palm Beach, the Fusion proved to handle<br />

solidly, with a quiet, comfortable ride,<br />

strong braking, and steering that fit our<br />

driving style pretty well.<br />

Since Florida is so flat, there were no<br />

hills to conquer, but the Fusion acquitted<br />

itself well over a variety of road surfaces<br />

on the winding two-lane blacktop around<br />

the massive lake, as well as on the freeways.<br />

On the all but deserted four-lane<br />

Highway 27, between what used to be Andytown<br />

and South Bay, we had difficulty<br />

keeping it under 85 — because of the quiet,<br />

comfortable ride, it just didn’t feel we<br />

were moving that fast. On I-95, where the<br />

70 mph speed limit is a mere suggestion,<br />

keeping up with high-speed traffic was effortless.<br />

Whines: Making a U-turn requires plenty<br />

of space — but less than a Honda Accord.<br />

Bottom Line: In a segment cluttered<br />

with choices, the sleek, eye-catching, European-inspired<br />

design and surprisingly<br />

potent powertrain make the <strong>2015</strong> Ford<br />

Fusion Titanium an attractive choice<br />

that makes a bold fashion statement. At<br />

$39,125 as tested, it’s a good value for this<br />

segment as well.


40 |MARCH <strong>2015</strong> WWW.KPBJ.COM

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