Last Frontier KPBM March 2015
Bank branches are changing, but not going away. A regional director’s tips for SBA loans and our feature, Last Frontier explores how a national bank’s recession failure sent local companies scrambling as foreclosures came down.
Bank branches are changing, but not going away. A regional director’s tips for SBA loans and our feature, Last Frontier explores how a national bank’s recession failure sent local companies scrambling as foreclosures came down.
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<strong>March</strong> <strong>2015</strong> Vol. 28 No. 3 Est. 1988 An edition of the Kitsap Sun<br />
<strong>Last</strong> <strong>Frontier</strong><br />
A national bank’s recession failure sent local companies<br />
scrambling as foreclosures came down<br />
Page 3<br />
Regional director’s tips<br />
for SBA loans | Page 5<br />
PRSRT STD<br />
U.S. POSTAGE<br />
PAID<br />
Kent, WA<br />
PERMIT NO. 71<br />
The Kitsap Peninsula Business Journal<br />
Post Office Box 259<br />
Bremerton, WA 98337<br />
Bank branches changing,<br />
but not going away | Page 6
2 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
Business Calendar<br />
<strong>March</strong> 3, 24 and 31<br />
Good Morning<br />
Kitsap County<br />
Talk with a new business<br />
professional every week<br />
and network with local<br />
businesses.<br />
Where: Hop Jack’s,<br />
Silverdale<br />
When: 7:30-9 a.m.<br />
Info: silverdalechamber.<br />
com<br />
<strong>March</strong> 4<br />
Contracting Coffee Hour<br />
An open forum for<br />
businesses with questions<br />
about contracting with the<br />
government on the first<br />
Wednesday of each month.<br />
Where: KEDA, 4312 Kitsap<br />
Way #103, Bremerton<br />
When: 7:30-9 a.m.<br />
Info: kitsapeda.org<br />
<strong>March</strong> 4, 6, 9, 12 and 18<br />
Farm Machinery and<br />
Safety Workshop<br />
This class is open to all<br />
4-H and FFA youth, new<br />
and beginning farmers,<br />
and individuals of all ages<br />
and experience wanting<br />
to make their tractor<br />
experience and farm safer.<br />
Where: Kitsap County<br />
Fairgrounds<br />
When: 6:30-8:30 p.m.<br />
Cost: $85<br />
Info: 360-337-7162,<br />
Shannon.harkness@wsu.<br />
edu<br />
<strong>March</strong> 10<br />
Kitsap Business Forum<br />
“Planes, Trains and<br />
Automobiles: We Are<br />
All in the Transportation<br />
Business” is this month’s<br />
topic. John Powers will<br />
lead a panel of local<br />
transportation experts<br />
and political influencers to<br />
discuss current plans and<br />
proposals affecting the<br />
moved of your product<br />
throughout Kitsap. Please<br />
RSVP.<br />
Where: Kitsap Conference<br />
Center, Bremerton<br />
When: 7:30-9 a.m.<br />
Info: kitsapbusinessforum.<br />
com<br />
<strong>March</strong> 13<br />
Brown Bag Lunch<br />
Lecture Series: John van<br />
Den Meerendonk<br />
Bainbridge Island Land<br />
Trust board member will<br />
share his knowledge of<br />
unique plant life in the<br />
Pacific Northwest.<br />
Where: Bainbridge<br />
Waterfront Community<br />
Center, Bainbridge Island<br />
When: 11:30 a.m.-12:30<br />
p.m.<br />
Cost: $2 donation<br />
When: 5:24-8:03 p.m.<br />
<strong>March</strong> 19<br />
KEDA Annual Meeting<br />
and Luncheon<br />
The meeting will be<br />
to provide members<br />
with the 2014 report of<br />
performance and financial<br />
condition, present the<br />
<strong>2015</strong> KEDA Priorities and<br />
Work Plan, and elect new<br />
directors to the board.<br />
KEDA will also honor<br />
this year’s Economic<br />
Development Champions.<br />
Please register.<br />
Where: Kitsap Conference<br />
Center, Bremerton<br />
When: 11:30 a.m.-1 p.m.<br />
Info: kitsapeda.org<br />
<strong>March</strong> 20<br />
Women in Welding<br />
Workshop<br />
For women interested<br />
in learning if a career<br />
in trades is what they<br />
want. Participants will try<br />
their hand at welding,<br />
and the registration fee<br />
includes lunch. Registration<br />
deadline is <strong>March</strong> 6.<br />
Where: Welding Shop<br />
108, Olympic College,<br />
Bremerton<br />
When: 9 a.m.-2 p.m.<br />
Info: 360-475-7480,<br />
careercenter@olympic.edu<br />
<strong>March</strong> 13, 14 and 15<br />
Peninsula Home and<br />
Garden Expo<br />
Hundreds of vendors,<br />
free seminars, landscape<br />
displays and food.<br />
Where: Kitsap Pavilion,<br />
1200 Fairgrounds Road,<br />
Bremerton<br />
When: 2-8 p.m.<br />
Info: kitsaphba.com<br />
<strong>March</strong> 17<br />
Good Morning<br />
Kitsap County<br />
Meet Commissioner Ed<br />
Wolfe at this special<br />
edition of this event. RSVP<br />
for this event.<br />
Where: Hop Jack’s,<br />
Silverdale<br />
When: 7:30-9 a.m.<br />
Info: silverdalechamber.<br />
com<br />
<strong>March</strong> 18<br />
Silverdale Greendrinks<br />
Wear green, bring your<br />
own glass and network<br />
with other business and<br />
local community members.<br />
Please RSVP by <strong>March</strong> 16.<br />
Where: Martha and Mary,<br />
19160 Front St. NE, Poulsbo<br />
<strong>March</strong> 25<br />
Edward Jones<br />
Coffee Club<br />
Donald Logan, a local<br />
Edward Jones financial<br />
advisor, will be hosting a<br />
coffee club every fourth<br />
Wednesday.<br />
Where: 2416 NW Myhre<br />
Road Suite 102, Silverdale<br />
When: 8:15 a.m.<br />
Info: 360-698-7408<br />
<strong>March</strong> 31<br />
Grant Seeking Basics<br />
Workshop<br />
An introduction and<br />
overview of the funding<br />
research process for<br />
nonprofit organizations<br />
seeking grants from<br />
private grantmakers. Topics<br />
covered include: getting<br />
ready to seek funds, the<br />
world of grantmakers,<br />
research strategies and<br />
Foundation Center tools<br />
and resources. Registration<br />
required.<br />
Where: TBA<br />
When: 1-3:30 p.m.<br />
Info: 360-779-2915, krl.org
WWW.KPBJ.COM<br />
MARCH <strong>2015</strong> | 3<br />
Also in this issue<br />
• Is Port Orchard market<br />
delivering on the hype? 23<br />
• Form, function of bank<br />
branch of the future, 6<br />
• Coffee-hour crew shares<br />
advice on contracting, 9<br />
• Tech columnist<br />
Charles Keating reviews<br />
net neutrality issues, 23<br />
The Kitsap Peninsula Business Journal is<br />
published by the Kitsap Sun the first week of<br />
every month, and distributed to business<br />
addresses through Kitsap County, North Mason<br />
and Gig Harbor.<br />
Brent Morris, Publisher<br />
brent.morris@kitsapsun.com<br />
David Nelson, Editorial Director<br />
david.nelson@kitsapsun.com<br />
Tim Kelly, Managing Editor<br />
tim.kelly@kitsapsun.com<br />
editor@kpbj.com<br />
Mike Stevens, Marketing Director<br />
mstevens@kitsapsun.com<br />
Jeremy Judd, Digital Director<br />
jeremy.judd@kitsapsun.com<br />
For inquires to receive the Kitsap Peninsula<br />
Business Journal at your business, contact Circulation<br />
Sales Director Hugh Hirata at 360-792-<br />
5247 or hugh.hirata@kitsapsun.com.<br />
To advertise in the Kitsap Peninsula Business<br />
Journal, contact Michael Stevens at 360-792-<br />
3350.<br />
TO SUBMIT NEWS:<br />
Tim Kelly, Managing Editor<br />
tim.kelly@kitsapsun.com<br />
360.377-3711, ext. 5359<br />
Standard mail postage to be paid at Bremerton, WA<br />
POSTMASTER: Send address changes to Kitsap Sun, PO<br />
Box 259,<br />
Bremerton, WA 98337-1413<br />
© <strong>2015</strong> Kitsap Peninsula Business Journal / Kitsap Sun<br />
ISSN 1050-3692 VOLUME 28, NO. 3<br />
introduction<br />
| david nelson<br />
End of one era, continuing the next<br />
The Kitsap Peninsula Business Journal<br />
you are holding may not immediately<br />
look much different than<br />
what you’ve seen from us<br />
over the past 10 months.<br />
But the path it took to get<br />
into the community was<br />
new, and that explanation<br />
illustrates a business decision<br />
made here that will<br />
make a difference into the<br />
future for the publication that brings you<br />
local business news, columns, announcements<br />
and advertising.<br />
The night of Sunday, Feb.<br />
22 was the final press run<br />
for the 1973 Harris 1650<br />
offset press in the basement<br />
of the Kitsap Sun office<br />
in downtown Bremerton.<br />
There was certainly<br />
an amount of nostalgia associated<br />
with that night. I<br />
sat there watching, as impressed<br />
and mystified as<br />
always when I would see<br />
the old machine rumble to<br />
print the Sun or one of our<br />
other publications. A printing<br />
press is a remarkable<br />
piece of machinery, and<br />
through the eras of print<br />
journalism the Kitsap<br />
Sun’s basement has always<br />
been a place where change<br />
occurred. So first I’ll share<br />
some history.<br />
More than seven decades<br />
ago the paper started with<br />
a flatbed press, two typesetting<br />
machines, handme-down<br />
engravers from<br />
a Tacoma paper. During<br />
World War II a two-unit tubular<br />
press was installed<br />
that could produce up to 32<br />
pages, and there were five<br />
typesetters. In the 1960s<br />
we upgraded to an 80-page<br />
rotary press, which could accommodate<br />
color, and expanded the composing room<br />
and what was then known as the stereotyping<br />
facility. A little more than a decade<br />
later, in 1973, the state-of-the-art Harris<br />
1650 was installed and that, with some<br />
technological upgrades over the years, is<br />
what we’ve printed on ever since.<br />
This edition of the Kitsap Peninsula<br />
Business Journal was printed outside of<br />
our building on Fifth Street. That’s the<br />
difference you don’t see — but you should<br />
know about.<br />
The KPBJ, along with our daily edition,<br />
other weekly community newspapers, special<br />
advertising sections and quarterly<br />
magazine publications, will now be printed<br />
off-site at a large Puget Sound printing<br />
facility, and trucked to our loading docks<br />
each evening. This shifts us away from a<br />
unique task that’s gone on every night in<br />
our building for decades. But it’s a shift<br />
that benefits readers because of print quality,<br />
offers more choices to advertisers in<br />
terms of format and options to connect<br />
with customers, and helps our bottom line.<br />
Our current presses have limitations in<br />
capacity, color and quality. Our skilled<br />
pressmen work diligently to make the paper<br />
look its best each day, but the machinery<br />
is outdated and limited in some aspects.<br />
The opportunity is here for us to<br />
produce a more appealing paper for readers<br />
and advertisers, and could foretell<br />
The press at the Kitsap Sun after running for the last time in Bremerton.<br />
some format changes or opportunities<br />
with the Kitsap Peninsula Business Journal.<br />
That means we do lose employees<br />
from our pressroom and packaging center<br />
in the process, which is never an easy decision.<br />
Some of you in the business community<br />
know those difficult economic<br />
choices all too well.<br />
But journalism, like many of the industries<br />
you readers work in, is a changing<br />
world. That’s what my history lesson<br />
above serves to illustrate. We’re acutely<br />
aware of that fact now as we expand our<br />
digital services and readership on websites<br />
and social media, and as we continue<br />
dealing with a changing market for print<br />
products. We’re simply able to offer more<br />
choices in our printed product in the current<br />
environment, whether in color, size<br />
and format of the paper, or special advertising<br />
products, and in certain terms at a<br />
higher quality than what our presses were<br />
capable of.<br />
While this move changes our workflow<br />
to build each month’s Business Journal, it<br />
does not change our focus on journalism<br />
for this community and advertising services<br />
for local businesses.<br />
The Sun has gone through several eras<br />
during our nearly 80 years of printing a<br />
daily paper, in terms of our products, journalism,<br />
business strategy and even our<br />
physical home in downtown Bremerton.<br />
In fact, acquiring the Kitsap Peninsula<br />
MEEGAN M. REID / KITSAP SUN<br />
Business Journal was a landmark change<br />
in that vein, when we added a type of publication<br />
that the company had never produced<br />
in its history. This announcement<br />
about our production shifting is a significant<br />
one, and the latest step in our ongoing<br />
evolution as a local news company.<br />
The issue you’re holding is a sign of our<br />
continued commitment to readers and the<br />
business community, and the backstory<br />
on its production should serve notice of<br />
our intention to continue into the future<br />
as a print and digital company, and do<br />
so in the most efficient and effective way<br />
possible. Thank you for your continued<br />
readership and support.<br />
• David Nelson is the editorial director<br />
of the Kitsap Peninsula Business Journal<br />
and editor of the Kitsap Sun. Contact him<br />
at dnelson@kitsapsun.com.
4 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
banking and finance<br />
The fallout from <strong>Frontier</strong> Bank failure<br />
Loans made in Kitsap County by a major bank<br />
that went belly up have been bought and sold since,<br />
leaving a mix of vacancies and potential for development.<br />
By Tad Sooter<br />
For Kitsap Peninsula<br />
Business Journal<br />
Heavy machinery sits idle<br />
at a gravel quarry off Werner<br />
Road in Bremerton,<br />
waiting to be sold or scrapped.<br />
Buyers pick their way through<br />
the once-bustling yard, hunting<br />
for equipment they can use.<br />
On Poulsbo’s Viking Way, businesses<br />
are gradually filling the<br />
spacious buildings and sprawling<br />
parking lots once home to<br />
an auto empire. In South Kitsap,<br />
more than 600 homes are slated<br />
for construction on the site<br />
of two formerly stalled developments.<br />
And back in Bremerton, a<br />
small marina near the foot of the<br />
Warren Avenue Bridge is enjoying<br />
calmer seas under new ownership.<br />
Scattered across the county,<br />
these properties share a common<br />
bond: a connection to failed<br />
<strong>Frontier</strong> Bank. Five years after<br />
regulators shuttered the Everett<br />
institution, the repercussions of<br />
its failure are felt seemingly everywhere<br />
in Kitsap.<br />
Union Bank took over <strong>Frontier</strong>’s<br />
assets in April 2010. In an<br />
effort to collect on <strong>Frontier</strong>’s defaulted<br />
loans, the San Franciscobased<br />
bank forced sales of many<br />
high-profile Kitsap properties,<br />
often recouping a small fraction<br />
of the amount originally owed<br />
by borrowers, according to court<br />
documents.<br />
Union Bank currently owns<br />
several properties in the county<br />
acquired through forced sales,<br />
including parcels home to Money<br />
Tree and Los Cabos on Wheaton<br />
Way, and the Wyatt Way Courtyards<br />
office building on Bainbridge<br />
Island.<br />
A recent dropoff in judicial<br />
foreclosure filings suggests<br />
Union Bank may be wrapping up<br />
its interest in defaulted <strong>Frontier</strong><br />
loans. A Union Bank representative<br />
declined to say how many<br />
commercial loans the bank had<br />
taken on in Kitsap County, and<br />
how many remained outstanding.<br />
What is clear is Union Bank is<br />
withdrawing its physical presence<br />
from West Sound. The<br />
bank closed seven former <strong>Frontier</strong><br />
branches on the Kitsap and<br />
Olympic peninsulas in February,<br />
leaving only a Bainbridge Island<br />
location open.<br />
A Union Bank spokesman told<br />
Kitsap Peninsula Business Journal<br />
the move was necessary “in<br />
order to remain competitive in a<br />
tough environment.”<br />
The last physical reminders<br />
here of <strong>Frontier</strong> Bank are being<br />
closed by Union Bank. But other<br />
properties touched by the failed<br />
bank are in various stages of<br />
changing hands, illustrating how<br />
pre-recession lending affected<br />
some ambitious plans for business<br />
growth.<br />
RISKY REAL ESTATE<br />
A glut of risky commercial real<br />
estate and construction loans,<br />
coupled with weak board management,<br />
toppled <strong>Frontier</strong> bank,<br />
according to a 2010 Federal Deposit<br />
Insurance Corporation review.<br />
In 2006, before the real estate<br />
bubble burst, <strong>Frontier</strong> had accumulated<br />
the largest concentration<br />
of commercial real estate<br />
loans of any major Washington<br />
bank. Despite being considered<br />
“well capitalized” as late<br />
as <strong>March</strong> 2009, the bank’s capital<br />
growth hadn’t kept up with<br />
the growing risk associated with<br />
its real estate and development<br />
loans, according to the review.<br />
LARRY STEAGALL<br />
The Wyatt Way Courtyards office building on Bainbridge Island is<br />
one of numerous Kitsap County properties originally finananced by<br />
<strong>Frontier</strong> Bank, which failed in 2010, and now owned by Union Bank<br />
after foreclosure sales.<br />
<strong>Frontier</strong> became one of 18<br />
Washington banks shut down<br />
by regulators between 2009 and<br />
2013. Its faiure cost the Deposit<br />
Insurance Fund $1.3 billion.<br />
<strong>Frontier</strong>’s list of borrowers included<br />
some infamous names<br />
from Puget Sound’s development<br />
boom and bust. They included<br />
Michael Mastro, a Seattle<br />
real estate magnate who filed for<br />
bankruptcy in 2009. Mastro later<br />
disappeared to France where<br />
for years he successfully avoided<br />
extradition back to the United<br />
States on fraud and money laundering<br />
charges.<br />
According to court documents,<br />
Mastro took out a $4 million<br />
loan from <strong>Frontier</strong> Bank in 2007,<br />
using condominiums in the troubled<br />
Meridian complex on Bainbridge<br />
Island as collateral.<br />
The court appointed a receiver<br />
on the<br />
cover<br />
Stephen Taylor,<br />
a geologist<br />
from Lacey,<br />
takes photos<br />
of the rock<br />
piles at the Ace<br />
Paving quarry<br />
in Bremerton.<br />
LARRY<br />
STEAGALL<br />
Idled equipment<br />
at the Ace Paving<br />
quarry at the end<br />
of Werner Road<br />
in Bremerton,along<br />
with other assets<br />
and real estate, are<br />
for sale after the<br />
company went into<br />
receivership.<br />
LARRY STEAGALL<br />
for the units in 2011, at the request<br />
of Union Bank.<br />
The eight units sold last year,<br />
netting $1.34 million for the<br />
bank.<br />
In 2006, <strong>Frontier</strong> made large<br />
loans to subsidiaries of Bellevue-based<br />
Centurion Financial<br />
Group, LLC, which was involved<br />
in two residential developments<br />
— Bayside and Sinclair Ridge<br />
SEE FRonTIER | 7
WWW.KPBJ.COM<br />
MARCH <strong>2015</strong> | 5<br />
small business<br />
Ask any entrepreneur<br />
what their biggest<br />
holdup to launching<br />
or growing their business<br />
is, and the<br />
answer will<br />
come quick<br />
and sure:<br />
Money.<br />
There is<br />
little doubt<br />
that finding<br />
capital<br />
to finance a business venture<br />
is the most basic and<br />
important of all business<br />
activities. It also can be<br />
the most frustrating one<br />
if you don’t know where to<br />
look and how to navigate<br />
the process. Finding capital<br />
can be a smooth, rewarding<br />
experience provided<br />
you study diligently<br />
and plan effectively.<br />
Putting together the<br />
necessary documents is a<br />
time-consuming process;<br />
once gathered, though,<br />
the process will go more<br />
smoothly for you. Information<br />
a lender will want<br />
to review before making a<br />
decision about a loan includes<br />
credit factors, financial<br />
needs assessment<br />
and a business checklist.<br />
Credit FaCtors<br />
Equity Investment —<br />
Business loan applicants<br />
must have a reasonable<br />
amount invested in their<br />
business. This ensures<br />
that, when combined with<br />
borrowed funds, the business<br />
can operate on a<br />
sound basis.<br />
Earnings Requirements<br />
— Financial obligations<br />
are paid with cash, not “on<br />
paper” profits. When cash<br />
outflow exceeds cash inflow<br />
for an extended period<br />
of time, a business cannot<br />
continue to operate.<br />
Working Capital —<br />
Working capital is defined<br />
as the difference between<br />
current assets and current<br />
liabilities. Current assets<br />
are the most liquid of your<br />
assets.<br />
Collateral — Collateral<br />
is an additional form of<br />
security that can be used<br />
to assure a lender that you<br />
have a second source of<br />
loan repayment.<br />
Resource Management<br />
| calvin goings<br />
Tips for getting an SBA loan<br />
— Resource management<br />
is how you handle the dayto-day<br />
affairs of your business,<br />
including how you<br />
pay your debts, collect on<br />
debts, deliver services or<br />
products to customers and<br />
manage inventory.<br />
FinanCial needs<br />
assessment<br />
Whenever possible, it’s<br />
better to anticipate your<br />
needs rather than looking<br />
for money under pressure.<br />
It is harder to gain<br />
approval for a loan when<br />
your company is already in<br />
trouble, so plan ahead and<br />
secure financing well in<br />
advance of a crisis. Before<br />
you seek financial assistance,<br />
thoroughly assessing<br />
your current financial<br />
situation is critical and includes<br />
asking the following<br />
questions:<br />
• Do you need more capital<br />
or can you manage the<br />
existing cash flow?<br />
• If you are having trouble<br />
paying your obligations<br />
on time, you may need an<br />
infusion of working capital.<br />
What is the nature of<br />
your need?<br />
• Do you need money<br />
to start or expand your<br />
business or as a cushion<br />
against risk? How urgent<br />
is your need?<br />
• All businesses carry<br />
risk, and the degree of risk<br />
will affect both the cost of<br />
the loan and available financing<br />
alternatives. How<br />
great are your risks?<br />
• Needs are generally<br />
more critical during transitional<br />
stages — start-up<br />
and expansion being two of<br />
the most urgent and costly.<br />
In what state of development<br />
is your business?<br />
• The lender will need to<br />
know your specific intentions<br />
for the money, to assure<br />
that your business<br />
will thrive and that repayment<br />
is assured. For what<br />
purposes will the capital<br />
be used?<br />
• Whether your industry<br />
is depressed, stable, or<br />
quickly-growing will have<br />
a distinct effect on your<br />
search for funding sources.<br />
Businesses that prosper in<br />
tough economic times will<br />
generally receive better<br />
funding terms. What is the<br />
state of your industry?<br />
• Seasonal needs for funding<br />
are generally short term,<br />
and consist of smaller loans<br />
with a quicker maturation.<br />
Loans advanced for cyclical<br />
industries, such as construction,<br />
are designed to<br />
support a business through<br />
depressed periods — these<br />
industries are sometimes<br />
known as “feast and famine”<br />
businesses as the cash<br />
flow is often erratic and unpredictable.<br />
Is your business<br />
seasonal or cyclical?<br />
• Effective management<br />
is an important element<br />
of business. Your lender<br />
will be looking for a strong<br />
managerial presence. How<br />
strong is your management<br />
team?<br />
Business loan<br />
CheCklist<br />
Before you start applying<br />
for loans, assemble some<br />
basic documentation. The<br />
following are typical items<br />
that will be required for<br />
any small business loan<br />
application:<br />
• Personal Background<br />
— Either as part of the loan<br />
application or as a separate<br />
document, gather your personal<br />
background information,<br />
including previous addresses,<br />
names used, criminal<br />
record, educational<br />
background, etc.<br />
• Resumés — Some lenders<br />
require evidence of<br />
management or business<br />
experience, particularly for<br />
loans that are intended to<br />
be used to start a new business;<br />
polish your resumé.<br />
• Business Plan — All<br />
loan programs require a<br />
sound business plan to be<br />
submitted with the loan<br />
sEE sBa loan | 8
6 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
By Rodika Tollefson<br />
KPBJ contributor<br />
When Union Bank announced<br />
the closure of<br />
all its Kitsap Peninsula<br />
branches — and a total of<br />
20 out of 40-plus around<br />
the state — the bank said<br />
it would continue to serve<br />
local customers through<br />
mobile and online options.<br />
The move surprised<br />
many in the financial sector.<br />
But it seemed like a<br />
sign of the times, considering<br />
the steady growth of<br />
mobile banking.<br />
A Federal Reserve System<br />
report last year estimated<br />
that 51 percent<br />
of U.S. smartphone owners<br />
banked online in 2013,<br />
compared with 42 percent<br />
in 2011 — and the number<br />
of smartphone owners has<br />
been growing at the same<br />
time.<br />
Even the smaller, community-based<br />
banks are<br />
trying to keep pace with<br />
the technology, seeing mobile<br />
banking not as a perk<br />
but an option expected by<br />
customers.<br />
“(Lack of it) could be a<br />
reason someone doesn’t<br />
bank with you, so we want<br />
to make sure we stay on<br />
top of technology,” says<br />
Rhonda Morris, senior<br />
vice president of operations<br />
at Poulsbo’s Liberty<br />
Bay Bank, which plans to<br />
launch a mobile app in the<br />
next six months. “Everyone<br />
is going so fast, they don’t<br />
have time to go to the bank<br />
and make a deposit.”<br />
The retail branch may<br />
appear to lose its relevance,<br />
especially as younger<br />
generations prefer to do<br />
their banking on the fly.<br />
New options like online<br />
chatting, virtual tellers<br />
and mobile deposit capture<br />
are reducing the need<br />
for face-to-face human interaction<br />
— so it’s not surprising<br />
that nationwide<br />
trends show a decline in<br />
branch traffic.<br />
But local financial institution<br />
leaders say the<br />
brick-and-mortar branch is<br />
here to stay. Perhaps reinvented,<br />
smaller, more conversational<br />
— but a physical<br />
presence all the same.<br />
banking and finance<br />
Branch of the future: Smaller,<br />
more high-tech, but here to stay<br />
LARRY STEAGALL<br />
Branch manager KristiAnn Stecker demonstrates how the automated teller functions at<br />
the First Federal branch in Silverdale.<br />
Fewer routines,<br />
more conversations<br />
“People are gravitating<br />
to mobile as they’re getting<br />
more comfortable<br />
but they still want physical<br />
contact,” says David<br />
Devine, senior vice president<br />
and marketing director<br />
for Tacoma-based Columbia<br />
Bank, which offers<br />
online chatting and was<br />
getting ready to launch<br />
mobile deposit capture at<br />
the end of February.<br />
That desire for physical<br />
contact is reflected in<br />
trends in brick-and-mortar<br />
banking over decades.<br />
A study recently released<br />
by the Federal Deposit<br />
Insurance Corp. showed<br />
that while the number of<br />
branches have contracted<br />
during certain periods<br />
such as economic or banking<br />
crises, far more bank<br />
offices were added during<br />
expansions than offices<br />
closed during contractions.<br />
The FDIC found that “between<br />
1970 and 2014, the<br />
total number of banking<br />
offices grew nearly twice<br />
as fast as the U.S. population,<br />
and as of 2014 the<br />
density of banking offices<br />
per capita was higher than<br />
it had been at any point<br />
prior to 1977.” While fewer<br />
transactions are being<br />
conducted at the branches,<br />
customers still value a<br />
physical location as part of<br />
the available options, the<br />
FDIC report says.<br />
“What we see is a shift<br />
toward the type of banking<br />
customers would like<br />
to conduct in a branch,”<br />
Devine says.<br />
The type of business<br />
customers are conducting<br />
at the branch is less transactional<br />
and more expertise-driven,<br />
says Leah Olson,<br />
vice president of marketing<br />
at Kitsap Credit<br />
Union.<br />
“Our members love the<br />
convenience to be able<br />
to access us at the access<br />
point of their choice<br />
— they like having that<br />
choice,” she says.<br />
Kitsap Credit Union updated<br />
its computer core<br />
last year so new products<br />
and services can be added<br />
— services like mobile deposit<br />
capture, which will<br />
be launched later this year,<br />
and online loans, thanks<br />
to the ability to sign documents<br />
virtually.<br />
“The idea is that more<br />
routine transactions will<br />
go through the website<br />
and the focal point (of the<br />
branch) is to engage the<br />
membership,” says Jeff<br />
Wells, Kitsap CU e-business<br />
manager. “You can’t<br />
do that electronically.<br />
When you sit across from<br />
someone, you get a better<br />
sense of their need.”<br />
smaller Footprint,<br />
more eFFiciency<br />
As remote transactions<br />
are becoming more convenient,<br />
in-person transactions<br />
are getting faster.<br />
Cash recyclers — machines<br />
that count and dispense<br />
cash, similar to<br />
those at many grocery<br />
stores — are becoming a<br />
common sight.<br />
Kitsap Bank has cash recyclers<br />
at its two Bremerton<br />
branches, along with<br />
teller-capture technology,<br />
which reads checks electronically.<br />
This means<br />
transactions are much<br />
faster and require fewer<br />
employees, says Tony<br />
George, Kitsap Bank president<br />
and chief operating<br />
officer.<br />
“The technology has<br />
freed up employees to provide<br />
more one-on-one help<br />
and spend more time with<br />
customers,” he says.<br />
The new East Bremerton<br />
branch, which was built<br />
last year, has one notable<br />
difference from the old<br />
building. It is about half<br />
the size.<br />
The changes in consumer<br />
habits along with the<br />
new technology are allowing<br />
banks to function in a<br />
much smaller footprint,<br />
more efficient spaces that<br />
cost less to operate.<br />
One feature of Kitsap<br />
Bank’s new space won’t<br />
be unveiled for a while<br />
longer: a virtual teller. A<br />
space by the common teller<br />
area has been designed<br />
to accommodate the feature,<br />
which is expected<br />
to launch within a year or<br />
so. The virtual teller will<br />
be able to perform typical<br />
transactions such as deposits,<br />
check cashing and<br />
dispensing cash and coins.<br />
“We designed the branch<br />
with the future in mind,”<br />
George says. “We knew at<br />
some point the technology<br />
will be available that allows<br />
customers to do 90<br />
percent of transactions<br />
(without human help).<br />
the branch<br />
oF the Future<br />
So what will the branch<br />
of the future look like? Local<br />
financial institution<br />
leaders have similar visions.<br />
Smaller footprint.<br />
More self-serve options<br />
see BRanch | 7
WWW.KPBJ.COM<br />
MARCH <strong>2015</strong> | 7<br />
frontiEr | from 4<br />
— off Anderson Hill Road just south of<br />
Gorst.<br />
The principals of Centurion were later<br />
embroiled in lawsuits and investigated<br />
by state and federal regulators for questionable<br />
investment practices, according<br />
to reporting by the Puget Sound Business<br />
Journal.<br />
By the time Union Bank sought receivership<br />
for the development properties in July<br />
2011, the Centurion companies owed the<br />
bank more than $39 million in unpaid loan<br />
principle, interest, fees and property taxes.<br />
A receiver’s sale of the 56-acre Bayside<br />
property, slated for 294 homes, netted the<br />
bank about $1.5 million in 2012.<br />
Union Bank saw an even smaller return<br />
on the 200-acre Sinclair Ridge property.<br />
According to documents filed by the receiver,<br />
potential buyers felt the 800 lots<br />
originally planned for the property were<br />
too small to be feasible for most builders.<br />
The land sold in June 2012 for $800,000,<br />
netting Union Bank $740,000.<br />
Between the two land sales, Union Bank<br />
recouped about $2.2 million, less than 6<br />
percent of money owed on the defaulted<br />
loans.<br />
Both stalled residential developments<br />
are now moving again. Bayside plans were<br />
revived by Freestone Cos. of Fife, which<br />
began work on new homes there last year.<br />
The sprawling Sinclair Ridge property<br />
is now owned by Northview Ridge, LLC of<br />
Suquamish, which submitted plans for a<br />
more modest, 300-home subdivision.<br />
PaVED oVEr<br />
While some of <strong>Frontier</strong>’s biggest borrowers<br />
were regional players, others were<br />
well known Kitsap companies.<br />
One was Ace Paving, a venerable<br />
Bremerton construction company that<br />
suffered a work slowdown during the recession.<br />
Ace and its related corporations owed<br />
on several <strong>Frontier</strong> loans when the bank<br />
failed.<br />
Union Bank tried to force the company’s<br />
properties into foreclosure in 2011, but later<br />
sold its interest in the loans to a third-party<br />
corporation called Copper Leaf, LLC.<br />
Ace Paving finally entered receivership<br />
sEE frontiEr | 8<br />
branch | from 6<br />
including virtual tellers and iPads. Universal bankers.<br />
Perhaps concierge service.<br />
Liberty Bay Bank, among a few others, has already<br />
applied some of those concepts. It doesn’t have tellers<br />
but rather professional bankers who canhandle any transaction<br />
or question, and they can even visit a customer’s<br />
business site to sign them up for new products.<br />
“We’re a relationship bank and most relationship customers<br />
like that hands-on style,” Morris says.<br />
In the future, George sees spaces similar to the Apple<br />
retail stores, an open design concept with individual help<br />
desks. And more consumers embracing the self-serve options,<br />
much like they did with airline check-in.<br />
“Because of technology, you can do a lot of things<br />
through a machine and as people get used to that, you’ll<br />
see more of them migrating,” he says.<br />
For the Silverdale branch of First Federal, headquartered<br />
in Port Angeles, that future has arrived. The<br />
branch, which opened last June as First Federal expanded<br />
onto the Kitsap Peninsula, has an interactive teller<br />
machine and teller “pods” with universal bankers trained<br />
to handle any need. A tech bar with iPads gives customers<br />
virtual information and options, and video conferencing<br />
is available at the branch with financial advisers.<br />
The virtual teller looks like an ordinary ATM but when<br />
a customer touches the screen, a teller from the Port Angeles<br />
main office pops up on the screen. The human teller<br />
performs the transaction on the back end, while the machine<br />
takes the deposits or dispenses dollars and coins.<br />
“Customers enjoy it because they don’t have to be experts<br />
in the technology,” says Kelly Liske, executive vice<br />
president and chief banking officer at First Federal.<br />
Liske says the machines have been available for some<br />
time and are popular on the East Coast and in the Midwest,<br />
but slower to be adopted on the West Coast. First<br />
Federal is the only bank currently to offer them on the<br />
Olympic Peninsula and possibly in the entire Puget<br />
Sound area (the bank has a virtual teller at a Port Angeles<br />
branch too, and more on the way at other locations).<br />
One teller located at the central office can service three<br />
of these machines, and once more are in place, there are<br />
efficiencies because of economies of scale, Liske says.<br />
The Silverdale branch is only 2,300 square feet because<br />
it doesn’t need as many tellers. Traditionally, branches<br />
are 2,500-4,000 square feet, according to Liske.<br />
Despite the technology available at First Federal, Liske<br />
says the number of physical transactions hasn’t dropped<br />
dramatically. Still, she expects to see changes as consumers<br />
no longer have to leave home to pay bills or deposit<br />
checks. “I think you’ll see consolidation in the industry due<br />
to the fact that the same transactions that were offered in<br />
a branch setting can be done anywhere,” she says.<br />
Kitsap Bank’s George says community banks will always<br />
play a local role while expanding their capabilities<br />
thanks to technology.<br />
“We’re going to a cashless society but I don’t see banks<br />
going away from facilitating transactions,” he says. “People<br />
want to know their money is safe and invested in the<br />
local community.”
8 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
frontIEr | from 7<br />
this winter, with Copper Leaf looking to<br />
recoup nearly $7 million in debt.<br />
Court-appointed receiver Gary Hunter<br />
said sales of machinery and vehicles are<br />
already under way at former Ace paving<br />
yards, including those on Werner Road.<br />
About $10 million worth of real estate will<br />
be listed, he said.<br />
While some of <strong>Frontier</strong>’s<br />
biggest borrowers were<br />
regional players, others<br />
were well known Kitsap<br />
companies.<br />
VIKInG rEVVInG UP<br />
On Poulsbo’s Viking Way, activity is finally<br />
returning to the former lots of Courtesy<br />
Auto Group, another Kitsap institution<br />
that saw the bottom fall out of its industry.<br />
The recession hit Viking Way vehicle<br />
dealers hard. Even Poulsbo RV abandoned<br />
its namesake location in 2009.<br />
John and Terri Hern, owners of Courtesy<br />
Auto, held on. According to court documents,<br />
the Herns took out a $10.3 million<br />
loan from <strong>Frontier</strong> Bank in January 2009.<br />
The influx of cash wasn’t enough to keep<br />
Courtesy Auto rolling.<br />
The Herns shut down Courtesy Ford in<br />
August 2011. By November, Union Bank<br />
had successfully petitioned a court to<br />
place the Herns’ nine Viking Way parcels<br />
in receivership.<br />
The Herns’ auto empire was sold off in<br />
pieces in the following years, fetching<br />
roughly $5 million. One property became<br />
a Washington Tractor outlet. Another became<br />
home to an auto body shop, while<br />
Hudson Auto Center moved into Courtesy’s<br />
former used car lot.<br />
The final, crowning property, the Courtesy<br />
Ford showroom, sold in January. The<br />
buyer was another Viking Way business<br />
family, the owners of American Building<br />
and Roofing. They’ll relocate their business<br />
up the street to the 40,000-square foot<br />
building. Hudson Auto Center will also<br />
sEE frontIEr | 9<br />
sba loan | from 5<br />
application and should<br />
include a complete set of<br />
financial statements, profit<br />
and loss statements,<br />
cash flow and a balance<br />
sheet.<br />
• Personal Credit Report<br />
— Obtain a credit report<br />
from all three major consumer<br />
credit rating agencies<br />
before submitting a<br />
loan application to the lender.<br />
Inaccuracies and blemishes<br />
on your credit report<br />
can hurt your chances of<br />
getting a loan approved.<br />
It’s critical to clear these up<br />
before beginning the application<br />
process.<br />
• Business Credit Report<br />
— If you are already in<br />
business, be prepared to<br />
submit a credit report for<br />
your business. As with the<br />
personal credit report, it is<br />
important to review your<br />
business credit report before<br />
beginning the application<br />
process.<br />
• Income Tax Returns<br />
— Most loan programs require<br />
applicants to submit<br />
personal and business income<br />
tax returns for the<br />
previous three years.<br />
• Financial Statements<br />
— Many loan programs require<br />
owners, with more<br />
than a 20 percent stake<br />
in the business, to submit<br />
signed personal financial<br />
statements. It is a good idea<br />
to have these prepared and<br />
ready, in case a loan program<br />
for which you are applying<br />
requires these to be<br />
submitted individually.<br />
• Bank Statements —<br />
Many loan programs require<br />
one year of personal<br />
and business bank statements.<br />
• Collateral — Collateral<br />
requirements vary greatly.<br />
Some loan programs<br />
do not require collateral.<br />
Loans involving higher<br />
risk factors for default require<br />
substantial collateral.<br />
Strong business plans<br />
and financial statements<br />
can help you avoid putting<br />
up collateral. In any case,<br />
it is a good idea to prepare<br />
a collateral document that<br />
describes cost/value of<br />
personal or business property<br />
that will be used to<br />
secure a loan.<br />
• Legal Documents<br />
Depending on a loan’s<br />
specific requirements, your<br />
lender may require you to<br />
submit one or more legal<br />
documents. Make sure you<br />
have the following items in<br />
order, if applicable: business<br />
licenses and registrations<br />
required to conduct<br />
business; Articles of Incorporation;<br />
copies of contracts<br />
with any third parties;<br />
franchise agreements;<br />
commercial leases.<br />
The U.S. Small Business<br />
Administration (SBA) has<br />
resources and partner organizations<br />
available to<br />
assist with this process:<br />
• SCORE www.score.<br />
org, for Kitsap Score, go to<br />
www.kitsapscore.org<br />
• SBDC www.wsbdc.org<br />
for Kitsap SBDC, go to<br />
kevin.hoult@wsbdc.org<br />
• WBC www.sba.gov/<br />
women, for Kitsap WBC,<br />
go to www.wcwb.org<br />
Don’t let money hold up<br />
your small business plans.<br />
Once you have completed<br />
the business loan checklist,<br />
contact one of SBA’s<br />
resource partners. After<br />
a careful review of your<br />
documents, they’ll let you<br />
know that it’s time to contact<br />
a lender. And remember,<br />
SBA is always willing<br />
to help you too. If you have<br />
further questions, contact<br />
our staff in the Seattle District<br />
Office at 206-553-7310.<br />
• Calvin Goings is regional<br />
administrator of the<br />
Small Business Administration’s<br />
Seattle office that covers<br />
the Pacific Northwest.
WWW.KPBJ.COM<br />
Kitsap ptac<br />
Contracting with the federal<br />
government is a vastly different,<br />
and generally more<br />
complex, experience<br />
than vendors<br />
and service providers<br />
encounter<br />
when contracting<br />
with private<br />
business organizations.<br />
Ironically,<br />
the extensive<br />
regulations and policies that can<br />
make this process so cumbersome<br />
to small businesses were<br />
actually established to benefit,<br />
guide and protect them.<br />
Small and disadvantaged firms<br />
are afforded the widest opportunity<br />
to develop and grow through<br />
contracting opportunities with<br />
the government. All they have to<br />
do is comply with over 600 Federal<br />
Acquisition Regulations (FAR)<br />
provisions and clauses (and<br />
equally as many follow-on clauses<br />
and provisions established by<br />
each agency). It is definitely not<br />
for the faint of heart. If you are<br />
| mONa carlsON<br />
Coffee Hour offers help in complex<br />
world of government contracting<br />
old school and prefer a hard copy<br />
of the FAR, you will have to comb<br />
through over 2,100 pages of regulations.<br />
Thankfully, today search<br />
engines and, yes, YouTube videos<br />
make it easier to find the information<br />
that pertains to your contract<br />
more quickly.<br />
That is assuming you know<br />
what you don’t know.<br />
The government will identify in<br />
each solicitation or contract the<br />
applicable provisions and clauses<br />
for that action, but in a construction<br />
contract that could equate<br />
to over 200 clauses. However, in<br />
the event that the RFP (Request<br />
for Proposal) or contract omits a<br />
clause that is required by law, it is<br />
included by default and must be<br />
complied with.<br />
To further complicate matters,<br />
those new to working with the<br />
government often find it difficult<br />
to access help and guidance. Local<br />
contracting personnel are bound<br />
by even stricter standards and<br />
must maintain the highest level<br />
of ethics and cannot risk showing<br />
prejudice between contractors by<br />
assisting individual contractors<br />
during the RFP process.<br />
The burning question for both<br />
new and experienced contractors<br />
is “Where can I go for help?”<br />
Fortunately there is help. The<br />
Washington State Procurement<br />
Technical Assistance Center receives<br />
funding from the Department<br />
of Defense, and PTACs<br />
employ counselors and staff to<br />
help bridge the gap and provide<br />
businesses with technical expertise<br />
needed to achieve success in<br />
the arena of doing business with<br />
the government. PTACs provide<br />
free and confidential business<br />
assistance and support to regional<br />
businesses in marketing<br />
and selling to federal, state and<br />
local government agencies and<br />
prime contractors. PTACs also<br />
assist agencies, departments and<br />
primes in their efforts to comply<br />
with federal and state procurement<br />
diversity goals.<br />
Here in Kitsap, the Kitsap Economic<br />
Development Alliance<br />
MARCH <strong>2015</strong> | 9<br />
(KEDA) is your local Washington<br />
PTAC sub-center with a service<br />
area covering Kitsap, Clallam,<br />
Grays Harbor, Jefferson and Mason<br />
counties. In addition to oneon-one<br />
support and procurement<br />
training classes and seminars,<br />
KEDA recently established an<br />
open forum the first Wednesday<br />
of every month where businesses<br />
can receive help on just about<br />
anything related to contracting<br />
with the government.<br />
The informal atmosphere also<br />
provides an opportunity to network<br />
with other contractors; discuss<br />
current issues; identify upcoming<br />
solicitations or subcontracting<br />
opportunities; and receive<br />
instruction on specifics<br />
such as how to register in Wide<br />
Area Workflow or resolve SAM<br />
(System for Award Management)<br />
issues. And it is a great platform<br />
to find answers to questions that<br />
you didn’t even know you needed<br />
to ask.<br />
The Contracting Coffee Hour<br />
(sorry, no drive-through) is hosted<br />
by KEDA and facilitated by<br />
Mary Jo Juarez and Mona Carlson,<br />
both retired government<br />
contracting officers. Sessions<br />
take place at KEDA (4312 Kitsap<br />
Way #103 in Bremerton) from<br />
7:30 a.m. until the questions run<br />
out. In recent sessions, Chugach,<br />
the new Base Operating Services<br />
Contractor, provided guidance<br />
on how to get established in their<br />
subcontracting program. There<br />
was also an impromptu session<br />
on marketing to government that<br />
included evaluating and updating<br />
capability statements, line cards<br />
and business cards.<br />
Another benefit of the coffee<br />
hour sessions is that KEDA<br />
has been able to identify problem<br />
areas and expand and target<br />
their training to be responsive to<br />
the issues contractors are facing.<br />
KEDA’s PTAC training schedule<br />
and resources are available online<br />
at www.kitsapeda.org/ptac.<br />
So, if you haven’t managed to<br />
read all of the FAR’s 2,100 pages,<br />
(even if you have and you just<br />
have questions) call 360-377-<br />
9499 or stop by the KEDA office<br />
the first Wednesday of each<br />
month for coffee and an answer.<br />
• Mona Carlson has over 30<br />
years’ experience in government<br />
contracting, recently working<br />
as a supervisory contracting<br />
officer for NAVFAC NW (Naval<br />
Facilities Engineering Command,<br />
NW). In addition to being<br />
a PTAC counselor, she also works<br />
as a government contracting<br />
consultant with Blue Ink Consultants.<br />
To learn about the PTAC<br />
program, contact Kathy Cocus at<br />
KEDA at cocus@kitsapeda.org.<br />
expand into the showroom, bringing the former dealership<br />
property full circle. (See story, page 34)<br />
Poulsbo City Councilman Ed Stern said the time the<br />
real estate spent tied up in legal limbo hurt commerce<br />
along Viking Way. Getting the property reopened for business<br />
will be a shot in the arm for the corridor, he said.<br />
“The whole thing is in movement now,” Stern said. “And<br />
after years of being frozen, that’s important.”<br />
SMOOTHER SAILING<br />
After years of uncertainty, the former Port Washington<br />
Marina in West Bremerton is also back on the right<br />
course.<br />
The marina, tucked inside the narrows just west of the<br />
Warren Avenue Bridge, slipped into receivership after the<br />
previous owner, Seven JS Investments, defaulted on a $1.5<br />
million <strong>Frontier</strong> loan.<br />
Partners in the Port Orchard Railway Marina bought<br />
the foundering marina on Thompson Drive from a receiver<br />
a year ago for $460,000. The new owners switched the<br />
name from Port Washington to Bridgeview Marina, and<br />
are gradually catching up on neglected maintenance.<br />
“I think there was a lot of Band-Aid sort of repair work<br />
being done,” Bridgeview Marina Inc. president Jeremy<br />
McNeil said. “We want to make more permanent repairs.”<br />
The partners hope to make the marina a more permanent<br />
success as well. Fewer than half of the 80 slips are<br />
occupied. They hope upgrades to the facilities and competitive<br />
prices will help draw boaters back.<br />
The view of the narrows and bridge certainly doesn’t<br />
hurt.<br />
“The beauty of it is really one of the appeals,” McNeil<br />
said.
10 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
Gig Harbor waterfront rezone plan stirs controversy<br />
This view looking southeast along<br />
Harborview Drive shows Susanne’s Bakery<br />
and Deli on the left. Susanne’s is at one end<br />
of the Millville waterfront area that would be<br />
affected under a proposed zoning amendment.<br />
RIC HALLoCK<br />
“We will not gain seating or space, but we do gain a<br />
world class view,” Doherty wrote.<br />
State law prohibits spot zoning for specific properties.<br />
The proposed amendment would encompass the waterfront<br />
side of Harborview Drive between Rosedale Street<br />
and just past the Dorotich Street intersection. The affected<br />
area has two Restaurant 1 buildings, Netshed and Susanne’s<br />
Bakery and Deli.<br />
Should the amendment be passed, a restaurant could<br />
not be established in the new zone without a conditional<br />
use permit. The existing restaurant, Susanne’s, would<br />
also need a new conditional use permit should it want to<br />
change the type of use. Any application for restaurant<br />
2 or 3 would require a public hearing and a review by a<br />
hearing examiner.<br />
Proposed change would<br />
expand types of restaurants<br />
allowed in Millville district<br />
By Rodika Tollefson<br />
KPBJ contributor<br />
A proposal to rezone a portion of Gig Harbor’s waterfront<br />
to allow a certain type of restaurants has caused<br />
controversy among local residents. The proposed amendment<br />
to the city code would allow class 2 and 3 restaurant<br />
uses in a portion of Millville.<br />
Millville currently is zoned for restaurant 1 use via conditional-use<br />
permit — allowing a maximum size of 3,000<br />
square feet, plus beer and wine for establishments under<br />
1,200 square feet, but no grill or deep-fat fryer. Restaurant<br />
2 would allow a grill and deep-fat fryer. Restaurant 3<br />
would allow alcoholic beverages.<br />
The Gig Harbor Planning Commission voted to recommend<br />
denial of the proposal last November. But the commission<br />
rescinded the motion at a following meeting, citing<br />
“substantial and unexpected” absences during the<br />
previous vote. A subsequent motion to recommend approval<br />
passed.<br />
The move surprised local residents such as Carol Davis,<br />
who has been urging the commission to deny the amendment,<br />
writing letters to the editor and testifying at public<br />
hearings. Most of the concerns are centered on negative<br />
impacts on traffic, nearby residents and the quaint character<br />
of the neighborhood.<br />
“It’s a big step that will totally transform the area,” said<br />
Davis, who was on the planning commission in the late<br />
’90s.<br />
Plans for new restaurant<br />
The proposed amendment was submitted last year by<br />
Gig Harbor Marina Inc., which owns Arabella’s Landing<br />
Marina as well as several other buildings in the area, including<br />
one that houses the Netshed No. 9 restaurant and<br />
the Ship to Shore retail shop.<br />
Two new buildings are planned for Ship to Shore on the<br />
same property, leaving its current building vacant.<br />
John Moist, marina manager who submitted the application<br />
on behalf of property owner Stanley Stearns, said<br />
he was approached by Netshed owners Thad Lyman and<br />
his wife, Katie Doherty. The couple was interested in<br />
moving their other restaurant, Brix 25, to the future vacant<br />
building from their location on Pioneer Drive.<br />
“They came to us with a plan and we thought it was a<br />
good business plan,” Moist said.<br />
Lyman and Doherty said via email that they would like<br />
to relocate Brix so they can open a third restaurant at its<br />
current location.
WWW.KPBJ.COM<br />
“I thought everyone would love<br />
the idea of a nice restaurant in<br />
the neighborhood.”<br />
EMOTIONS STIRRED<br />
The city of Gig Harbor created<br />
the historic Millville district<br />
in 1991 with the intent of<br />
providing “an intensity and<br />
scale weighted toward a residential-recreational<br />
use” and<br />
protecting existing residences<br />
while still allowing some<br />
development options.<br />
The city changed restaurant 1 uses for Millville in 2011<br />
to allow alcoholic beverages for establishments up to<br />
1,200 square feet, as well as to extend permitted closing<br />
time to 9 p.m. from 7.<br />
That amendment was requested by Moist on behalf of<br />
Stearns and his wife. It also brought opposition from residents<br />
at the time — but, noted Gig Harbor City Councilman<br />
Paul Kadzik, “has been a non-issue” since then.<br />
Kadzik, a former planning commission member, was involved<br />
with the Millville zoning as a resident in the early<br />
’90s. He said Millville would have been zoned as residential<br />
on one side and commercial on the other, so residents<br />
petitioned the city for a buffer zone.<br />
He said the nature of residential Millville has changed<br />
since then. At the time, most homes were rentals and “for<br />
the most part, in a pretty sad state of repair.” The Kadziks,<br />
as well as many of their neighbors, had children in school.<br />
“Now we know it’s a good, solid residential neighborhood,”<br />
he said, adding that with all those kids now grown,<br />
most residents are empty nesters.<br />
“I like the amenities and being able to walk to them<br />
downtown,” he said. “But I understand people who want<br />
a residential feel.”<br />
Carol Davis, a former Millville resident who lived for<br />
18 years across from what is now Netshed No. 9, is one<br />
of those who expressed concerns for the residential feel<br />
of the neighborhood as well as other nuisances like increased<br />
traffic, noise and odors.<br />
“I think the city has the mistaken belief that more business<br />
will create economic vitality and perhaps produce<br />
more tax revenue,” she says. “One or two restaurants will<br />
not support Millville because you’d need people shopping<br />
there on a regular basis.”<br />
Much of the opposition has come from an activist group<br />
called Citizens for the Preservation of Gig Harbor, whose<br />
major concern is that the city is allowing the downtown<br />
to lose its character. The group expressed the same concerns<br />
in 2013 when the city changed the downtown business<br />
district height restrictions to allow taller buildings<br />
in hopes to foster more economic development.<br />
Jeni Woock, a spokesperson for the group, wrote in a recent<br />
guest column that the change in zoning would allow<br />
fast-food restaurants to come to downtown, and even create<br />
a row with as many as 10 restaurants.<br />
City planners have disputed that notion, pointing out<br />
that fast-food restaurants have been allowed elsewhere<br />
downtown since 1990 but none have expressed interest.<br />
The downtown design standards, size and other regulations<br />
have been among the deterrents.<br />
A visioning process several years ago sought public input<br />
on future uses of downtown. The second-highest<br />
need identified by the 120 people who attended the town<br />
hall meeting was restaurants, second only to groceries.<br />
Moist said he didn’t expect to see the public outcry over<br />
his proposed amendment.<br />
“I thought everyone would love the idea of a nice restaurant<br />
in the neighborhood,” he said.<br />
Following the public hearing in November, he submitted<br />
changes that included a smaller affected area as well<br />
John Moist, property manager<br />
for area of requested zoning amendment<br />
as a closing time of 11 p.m.<br />
The city’s planning director,<br />
Jennifer Kester, said she<br />
has only identified five properties<br />
that would allow for<br />
restaurants in that area, and<br />
those sites include Netshed<br />
and Suzanne’s.<br />
MARCH <strong>2015</strong> | 11<br />
IN COUNCIL’S HANDS<br />
The city council had a public hearing on the proposed<br />
amendment on Feb. 23. Of the 28 people who testified, 13<br />
were opposed, 12 were in favor, and three had ideas for<br />
the council’s consideration.<br />
Instead of holding a second reading, the council decided<br />
to have a study session to discuss issues and potential<br />
changes to the planning commission’s proposal. Some<br />
of the questions include whether there should be limits<br />
for deep-fat fryers, the bar area and delivery times, and<br />
whether the hours recommended by the planning commissioners<br />
— 6 a.m. to 11 p.m. — are appropriate.<br />
If the council decides to modify the planning commission’s<br />
recommendations, it must hold another public<br />
hearing. A decision will likely not be made until the end<br />
of April or early May in that case.<br />
Moist said he expects the new Ship to Shore buildings<br />
to break ground by May and be finished by the end of the<br />
year. Provided the city approves the zoning amendment<br />
and later a conditional use permit, Brix could move in<br />
around early 2016 at the soonest.<br />
Like Kitsap Peninsula<br />
Business Journal on<br />
12 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
retirement planning<br />
Planning for retirement is important,<br />
and here are eight critical retirement<br />
planning mistakes to avoid.<br />
1. Not having a cashflow<br />
plan: Retirement is<br />
all about cash flow, not<br />
your net worth. Your income<br />
will determine your<br />
lifestyle in retirement.<br />
Now that you are retiring,<br />
what you have accumulated<br />
needs to provide for your income needs<br />
for the remainder of your life. Spending<br />
too much in the early years or experiencing<br />
significant losses in the early years<br />
could result in running out of money before<br />
you run out of time.<br />
2. Not having a budget. Many high net<br />
worth/high-income earners have never<br />
lived on a budget. Because their wages<br />
are high, they have just lived comfortably<br />
and been able to save along the way.<br />
When you retire you no longer have earned<br />
income, so what you have saved needs to<br />
provide for you. To create a good cash-flow<br />
plan in retirement you need to have a good<br />
handle on how much money you spend every<br />
month and year. Underestimating your<br />
budget could throw off all the calculations<br />
you make when creating a retirement plan.<br />
The more accurate your budget, the better<br />
your cash-flow plan. I’ve used and recommend<br />
mint.com as a tool to help track<br />
where your money is going. Benjamin<br />
Franklin once wrote, “A small leak will<br />
sink a great ship.” Create a budget before<br />
you retire and practice sticking to it.<br />
3. Not maximizing Social Security.<br />
For many people Social Security will represent<br />
40 percent or more of their guaranteed<br />
retirement income. Social Security is<br />
tax-advantaged income, inflation-adjusted<br />
and has spousal and survivor benefits<br />
that need to be considered. A poor choice<br />
when starting Social Security could result<br />
in $100,000 or more of lost benefits and<br />
could be the difference between having<br />
enough money to last the rest of your life<br />
or running out too soon.<br />
4. Having debt. If you envision retirement<br />
as a time of freedom, travel, spending<br />
time with loved ones and service to<br />
others, then having debt may hinder your<br />
dreams and your sense of confidence. I’ve<br />
found the most successful retirees pay<br />
cash when buying used cars; pay off credit<br />
cards every month and only justify using<br />
them at all as a means of accumulating<br />
travel rewards; and, in the best-case<br />
situations, have paid off their mortgages.<br />
| Jason parker<br />
Eight mistakes to avoid in a long-range plan<br />
5. Assuming unrealistic stock market<br />
rates of return. Since 1926 the stock market,<br />
as measured by the S&P 500, has averaged<br />
annualized returns a little more<br />
than 10 percent. The key to these returns<br />
is time. Over shorter periods of time, the<br />
stock market can trade sideways or negative.<br />
Assuming constant rates of returns<br />
of 7-10 percent may make your retirement<br />
numbers look good, but may not be realistic<br />
given your retirement time horizon.<br />
If you are thinking of buying stocks today,<br />
then you should take into consideration<br />
that the S&P 500 looks expensive<br />
relative to history when using priceto-earnings<br />
on a cyclically adjusted basis.<br />
Robert Shiller is a Nobel prize-winning<br />
economist well known for the CAPE<br />
ratio. This fundamental, inflation-adjusted<br />
means of valuing the stock market has<br />
the S&P 500 with a CAPE higher than 27<br />
while the median over the past 130 years<br />
has been closer to 16. There have only<br />
been three times in the last 130 years<br />
when stocks have been more expensive.<br />
With yields on 10-year treasuries yielding<br />
less than 2 percent, I’d say bonds are also<br />
looking expensive on a historical basis.<br />
When making assumptions about future<br />
rates of return, I like to say, “Let’s<br />
hope for the best, but plan for the worst.”<br />
To be safe, I’d recommend only assuming<br />
a 4 percent rate of return on your at-risk<br />
assets when constructing your retirement<br />
plan.<br />
6. Not planning for long-term health<br />
care costs. Most people will be eligible<br />
for Medicare when they turn 65 and<br />
many will choose to purchase a supplemental<br />
policy to cover the 20 percent of<br />
health care costs Medicare does not cover.<br />
However, according to Steve Brown, a<br />
local long-term care insurance agent, fewer<br />
than 9 percent of people have insurance<br />
for long-term care health costs that<br />
are not covered by Medicare or supplemental<br />
plans.<br />
These are the types of health care events<br />
that result in the need for assistance for<br />
an extended period of time. They can be<br />
brought on by stroke, heart attack, cancer,<br />
dementia, Alzheimer’s, Parkinson’s, MS<br />
and the list goes on. According to Genworth’s<br />
website, a recent study shows that<br />
70 percent of people over 65 will need some<br />
type of support. In Washington state, the<br />
average monthly cost for a private nursing<br />
home room is $8,500 per month. Many<br />
people I’ve met with don’t want to believe<br />
that any of these things could ever happen<br />
to them. They point to their good eating<br />
habits, healthy lifestyle choices, family<br />
history and argue that they will never<br />
end up needing assistance. While no one<br />
wants to think about possibly losing our<br />
independence due to health problems, not<br />
planning for this type of expense could<br />
significantly strain, if not completely wipe<br />
out, a retirement plan. Worse, it may lead<br />
to adult children having to consider becoming<br />
caregivers. There is an old saying<br />
that says, “One mamma can take care of<br />
eight babies, but eight babies can’t take<br />
care of one mamma.”<br />
7. Not planning for inflation. Ask anyone<br />
who retired with a fixed pension 20<br />
years ago about inflation, and you will get<br />
an earful. During the last 100 years, inflation<br />
has averaged 3.3 percent as measured<br />
by CPI and during the past 10 years<br />
has averaged 2.3 percent. The Federal Reserve<br />
has an inflation target of 2 percent<br />
over the medium term. When planning<br />
for future income needs, be sure to consider<br />
the fact that your dollars will purchase<br />
less in the future than they do today.<br />
Create a plan that assumes you will<br />
need more money to maintain your lifestyle<br />
needs in future years.<br />
8. Not having a plan for when one<br />
spouse dies. Oftentimes with married<br />
couples, one person manages the household<br />
and one person manages the finances.<br />
Unfortunately when the spouse who<br />
manages the finances passes away or experiences<br />
a significant health event, the<br />
other spouse can be left in a fog of uncertainty<br />
about what they should do, where<br />
things are and what should happen next.<br />
Not only do you need to make sure the<br />
surviving spouse will have enough income<br />
to maintain his or her lifestyle, but<br />
also the surviving spouse needs to be able<br />
to have the confidence to be able to carry<br />
out the plan that was originally created.<br />
• Jason Parker is president of Parker Financial<br />
LLC, a fee-based registered investment<br />
advisory firm working primarily in<br />
wealth management for retirees. His office<br />
is in Silverdale. Follow Jason’s blog at<br />
www.soundretirementplanning.com.<br />
Links used for researching this article:<br />
• www.multpl.com/shiller-pe/<br />
• www.rwjf.org/content/dam/farm/<br />
reports/issue_briefs/2014/rwjf410654<br />
• www.genworth.com/corporate/<br />
about-genworth/industry-expertise/<br />
cost-of-care.html<br />
• financeandinvestments.blogspot.<br />
com/<strong>2015</strong>/01/historical-annual-returnsfor-s-500.html<br />
• data.bls.gov/pdq/SurveyOutput<br />
Servlet<br />
• www.federalreserve.gov/faqs/<br />
economy_14400.htm<br />
Like us here? Like us there.
WWW.KPBJ.COM<br />
MARCH <strong>2015</strong> | 13<br />
Women may face extra<br />
challenges in seeking<br />
financial security<br />
Article provided by Edward<br />
Jones for use by financial advisor<br />
David Hawley Jr. of Belfair.<br />
On <strong>March</strong> 8, we observe International<br />
Women’s Day.<br />
On this occasion, thousands<br />
of events across the world<br />
will honor the cultural, political<br />
and social achievements of women.<br />
Of course, in many countries,<br />
women still face significant economic<br />
challenges. And even here<br />
in the United States, women encounter<br />
more obstacles than men<br />
in the pursuit of financial security,<br />
particularly in seeking a comfortable<br />
retirement lifestyle. So<br />
if you are a woman — regardless<br />
of your marital status — you will<br />
need to be aware of these challenges<br />
and take steps to overcome<br />
them.<br />
Let’s consider a few of these<br />
challenges and some possible solutions:<br />
financial focus<br />
Challenge: Women spend more<br />
time out of the workforce and accumulate<br />
less money in 401(k)<br />
plans.<br />
Women spend an average of 12<br />
years out of the workforce caring<br />
for children or elderly parents,<br />
compared with less than<br />
two years for men, according to<br />
the Social Security Administration.<br />
This time away from work<br />
can translate into less money in<br />
retirement plans — in fact, women’s<br />
average 401(k) balance is<br />
only about two-thirds as large<br />
as men’s, according to a study by<br />
Fidelity Investments.<br />
Potential solution: Take full<br />
advantage of your 401(k) and<br />
IRA.<br />
Your care-giving obligations<br />
are an issue to be decided by<br />
you, your spouse and perhaps<br />
other family members. But while<br />
you are working, contribute as<br />
much as you possibly can to your<br />
401(k) or similar employer-sponsored<br />
plan. Also, try to fully fund<br />
your IRA each year.<br />
Challenge: Women typically<br />
live more years in retirement<br />
and depend more heavily on Social<br />
Security.<br />
Women reaching age 65 are expected<br />
to live, on average, an additional<br />
21.6 years, compared<br />
with 19.3 years for men, according<br />
to the Social Security Administration,<br />
which also reports<br />
that the average annual Social<br />
Security income received by<br />
women 65 years and older was<br />
about $12,500. Furthermore, Social<br />
Security comprises about 50<br />
percent of the total income for<br />
unmarried women age 65 and<br />
older, compared with just 36 percent<br />
for elderly men.<br />
Potential solution: To become<br />
less dependent on Social Security,<br />
create a sustainable withdrawal<br />
strategy for your investment<br />
portfolio.<br />
Social Security was designed to<br />
supplement one’s retirement income,<br />
not replace it. Consequently,<br />
it’s essential that you make<br />
full use of your other sources of<br />
income, such as your 401(k), IRA<br />
and other investment accounts.<br />
To make this money last, you’ll<br />
| edward jones<br />
Look through this<br />
‘LENS’ when making<br />
Social Security decisions<br />
Article provided by Edward<br />
Jones for use by financial advisor<br />
Todd Tidball of Poulsbo.<br />
the bigger checks will be worth<br />
the delay?<br />
In weighing this decision, consider<br />
the acronym LENS, which<br />
Your Social Security benefits<br />
can be an important ployment, Need and Spouse.<br />
stands for Life expectancy, Em-<br />
part of your retirement income<br />
Let’s look at each component:<br />
strategy. But when should Life expectancy — If your fam-<br />
you start taking these paymentsily<br />
has a history of longevity, and<br />
You can begin accepting Social<br />
Security as early as 62, but your<br />
monthly checks will be much<br />
smaller than if you wait until<br />
your “full retirement age,” which<br />
will likely be between 66 or 67.<br />
if you are in excellent health, it<br />
may make sense for you to take<br />
Social Security later, when your<br />
monthly benefits will be higher.<br />
You’ll also want to consider your<br />
spouse’s life expectancy.<br />
Employment — If you want to<br />
And these monthly payments keep working in your “retirement<br />
will get even bigger if you wait<br />
until age 70, at which point they<br />
“max out.” So, should you take<br />
your Social Security as early as<br />
possible and hope that the smaller<br />
monthly payments will be justified<br />
by the extra years of receiving<br />
them, or should you wait<br />
years,” be aware that your<br />
earnings could affect your Social<br />
Security payments. Specifically,<br />
if you take Social Security early<br />
— that is, before your full retirement<br />
age — your benefits will<br />
be withheld by $1 for every $2 in<br />
earned income above a certain<br />
see women | 14 until you are older and hope that<br />
see lens | 14
14 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
business openings<br />
CKFR medic offers local option for safety training<br />
By Tim Kelly<br />
KPBJ editor<br />
A Central Kitsap firefighter and EMT<br />
has started a business for teaching first<br />
aid and CPR classes to Kitsap and Mason<br />
County residents.<br />
Kevin Bernt opened Compressions for<br />
Life, an American Heart Association<br />
training facility, at 701 Pacific Ave. in<br />
downtown Bremerton.<br />
The mission of Bernt’s operation is “to<br />
train our neighbors and community to be<br />
efficient and confident in an emergency.”<br />
He will incorporate his real-world experiences<br />
dealing with emergencies as a firefighter<br />
and paramedic into the training he<br />
provides at Compressions for Life.<br />
Certification is offered in CPR, First<br />
Aid and Automated External Defibrillator<br />
(AED). The classes are geared toward<br />
people whose jobs require them to have<br />
such training, but the classes are open to<br />
anyone would like to be trained.<br />
“The more people that know CPR, the<br />
safer our community becomes,” Bernt<br />
said.<br />
In addition to working for Central Kitsap<br />
Fire & Rescue, Bernt has been teaching<br />
various pre-hospital medical classes<br />
for the past 10 years, including as a senior<br />
EMT instructor for Kitsap County Emergency<br />
Medical Services.<br />
Education has been a priority and passion<br />
for him, and he has a master’s degree<br />
from Arizona State University in Science<br />
in Public and Fire Administration.<br />
Bernt, who’s originally from Portland<br />
Kevin Bernt, left,<br />
a paramedic for<br />
Central Kitsap<br />
Fire & Rescue,<br />
teaches a cardiopulmonary<br />
resuscitation<br />
class. He is the<br />
lead instructor<br />
at Compressions<br />
for Life, a new<br />
business in<br />
downtown<br />
Bremerton that<br />
provides CPR,<br />
First Aid and<br />
other safety<br />
training.<br />
LARRY STEAGALL<br />
and has worked at CKFR for seven years,<br />
began offering classes in Bremerton in<br />
December and said he’s gotten a good response<br />
in trying to get the word out.<br />
“It’s been pretty positive,” he said. “I<br />
just did the (Kitsap Business) Expo. I felt<br />
like people here who have the need have<br />
been going to Tacoma or Seattle, because<br />
there’s not a class based here.<br />
“It provides a place to go and get trained,<br />
and it’s cheaper than Seattle or Tacoma.”<br />
Bernt also will schedule presentations<br />
at workplaces. “You don’t get certified but<br />
you get training,” he said.<br />
Certification for training completed at<br />
Compressions for Life is through Inland<br />
Northwest Health Service.<br />
For now Bernt is the only instructor for<br />
the classes, which can accommodate up<br />
to 12 people. The different classes are offered<br />
a few times a month with the schedule<br />
posted online, and classes are either<br />
Wednesday or Thursday evening or Saturday<br />
morning. This summer he hopes to<br />
offer advanced cardiac life-support classes.<br />
Bernt hopes the Compressions for Life<br />
class fees will cover the operating expenses<br />
for his business, which will have an official<br />
ribbon-cutting with the city and<br />
Chamber of Commerce in June.<br />
“I don’t see it as huge profitable venture;<br />
it’s not that kind of business,” he said. “I’m<br />
just kind of doing it to provide a service to<br />
the public.”<br />
For more information about classes, call<br />
360-731-2507 or visit the website www.<br />
compressions4life.com.<br />
womeN | from 3<br />
need to create a sustainable<br />
withdrawal strategy early in<br />
your retirement — and stick<br />
to it.<br />
Challenge: Women are far<br />
more likely than men to need<br />
some type of long-term care.<br />
More than two-thirds of<br />
nursing home residents are<br />
women, according to the<br />
National Center for Health<br />
Statistics. And the average<br />
cost for a private room in a<br />
nursing home is more than<br />
$87,000 per year, according<br />
to the 2014 Cost of Care Survey<br />
produced by Genworth,<br />
a financial services company.<br />
Typically, Medicare covers<br />
only a small percentage<br />
of these costs.<br />
Potential solution: Prepare<br />
in advance for long-term care<br />
expenses.<br />
Long-term care costs can<br />
be enormous, but you do have<br />
some protection-related options<br />
for meeting these costs.<br />
Check with your financial advisor<br />
to learn which of these<br />
choices might be most appropriate<br />
for your situation.<br />
These aren’t the only financial<br />
issues facing women, but<br />
they do give you a good idea<br />
of what you may be facing.<br />
So, be proactive in meeting<br />
these challenges — because<br />
there’s actually a lot you can<br />
do.<br />
leNS | from 3<br />
amount ($15,720 in <strong>2015</strong>). During<br />
the year in which you reach<br />
your full retirement age, this withholding<br />
changes to $1 for every $3<br />
in earnings over the annual limit<br />
($41,880 in <strong>2015</strong>). The withheld<br />
amounts could also affect spousal<br />
benefits. However, beginning the<br />
month you attain your full retirement<br />
age, benefits will no long longer<br />
be withheld based on how much<br />
you earn.<br />
Also, Social Security will recalculate<br />
your benefits at full retirement<br />
age to account for the benefits that<br />
were withheld. In any case, if you<br />
do plan to continue working, and<br />
you think you could have significant<br />
income, you’ll need to understand<br />
the effect that earnings will<br />
have on your annual benefits.<br />
Need — In deciding when to take<br />
Social Security, here’s a key question:<br />
Do you need the money? If you<br />
can support your lifestyle for several<br />
years with alternative sources<br />
of income (such as a pension) and<br />
modest withdrawals from your investments,<br />
you may be able to delay<br />
Social Security, thereby increasing<br />
the size of your monthly payments.<br />
Be careful, though, because relying<br />
too heavily on your investment<br />
portfolio can shorten its own “life<br />
expectancy.” It’s essential that you<br />
maintain a reasonable withdrawal<br />
rate for your investments throughout<br />
your retirement.<br />
Spouse — Your decision of when<br />
to take Social Security will affect<br />
your spouse’s survivor benefit. Surviving<br />
spouses can receive their<br />
own benefit or 100 percent of their<br />
deceased spouse’s benefit, whichever<br />
is greater. So, if you were to take<br />
your Social Security early, when the<br />
payments are smaller, your spouse’s<br />
survivor benefits will also be permanently<br />
reduced.<br />
If you are older than your spouse,<br />
or otherwise expect your spouse to<br />
outlive you, it might be a good idea<br />
to delay taking Social Security to<br />
maximize the survivor benefits.<br />
As you think about when to take<br />
Social Security, look at your decision<br />
through the LENS described<br />
above. It could help clarify your options.
WWW.KPBJ.COM<br />
MARCH <strong>2015</strong> | 15
16 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
BUSINESS OPENINGS<br />
Rural lifestyle retailer opening<br />
Port Orchard store at vacant site<br />
By Tim Kelly<br />
KPBJ editor<br />
For the second time in the last few<br />
months, a national company has announced<br />
plans to expand into Kitsap<br />
County and will move into a large<br />
commercial space that’s been sitting<br />
empty.<br />
Tractor Supply Co., which bills itself<br />
as “the largest rural lifestyle retail<br />
store chain in the United States,”<br />
will open a store in May at the former<br />
site of Saar’s Market Place in<br />
Port Orchard.<br />
A temporary sign along Mile Hill<br />
Drive in Port Orchard notifies<br />
passersby of the Tractor Supply Co.<br />
store that will be opening in May.<br />
The store will go in the vacant<br />
shopping center at the corner of<br />
Mill Hill Drive and Olney Avenue<br />
where Saar’s Market Place was<br />
until its closure last year.<br />
TIM KELLY PHOTO<br />
Based in Brentwood, Tenn., Tractor<br />
Supply has 1,400 stores, including<br />
one in Puyallup. All stores are company-owned,<br />
not franchises.<br />
“As a growth-minded company,<br />
Tractor Supply Co. is always looking<br />
for potential new store locations<br />
that are a good fit as far as the target<br />
market is concerned,” company<br />
spokesman Rob Hoskins said in an<br />
email to the Kitsap Peninsula Business<br />
Journal. “Concerning the location<br />
in Port Orchard, this is especially<br />
true in that the area was attractive<br />
due to the part-time and hobby farmers,<br />
and horse owners in the area.”<br />
The stores carry lawn and garden<br />
supplies, animal care products,<br />
workwear, power tools, riding lawnmowers<br />
and equipment such as welders<br />
and generators.<br />
Hoskins said the Port Orchard<br />
store will have 12 to 17 employees,<br />
and a “soft opening” is tentatively<br />
scheduled for May 9, with a grand<br />
opening a week later.<br />
The 42,000 square-foot building<br />
has been empty since Saar’s closed<br />
last May. It is located at the corner of<br />
Mile Hill Drive and Olney Avenue, in<br />
a mostly empty shopping center that<br />
also includes a long-vacant former<br />
Kmart store.<br />
In Bremerton, a new tenant is moving<br />
in this spring to part of the empty<br />
big-box site on Wheaton Way. Fitness<br />
Evolution announced in December<br />
that it will renovate the building once<br />
occupied by an Albertson’s store for a<br />
new 23,000-square-foot fitness center.<br />
Saar’s still owns the former grocery<br />
store building that Tractor Supply<br />
is leasing in Port Orchard, but<br />
the rest of that center is owned by a<br />
California-based management company<br />
that said it has no prospective<br />
tenants at this time.<br />
WWW.KPBJ.COM<br />
Check it out!<br />
Visit Kitsap Peninsula annual meeting<br />
will review tourism growth, outlook<br />
Visit Kitsap Peninsula will<br />
host its annual meeting on<br />
Thursday, <strong>March</strong> 12, at the<br />
Best Western Plus Silverdale<br />
Beach Hotel. The event<br />
will present “The Route to<br />
Success & Opportunities”<br />
and review record economic<br />
growth in Kitsap’s tourism<br />
sector, major construction<br />
projects, trends, and opportunities<br />
to collaborate with<br />
regional partners in Olympia<br />
and Pierce and Mason counties. VKP<br />
will also unveil its new website.<br />
The Silverdale Chamber of Commerce<br />
and Central Kitsap Community Council’s<br />
Economic Development/Tourism Committee<br />
will join the VKP to welcome the<br />
newest Kitsap County commissioner, Ed<br />
Wolfe, who represents Central Kitsap District<br />
3. Wolfe will share his vision for the<br />
county and its tourism industry.<br />
Due to the significant increase in tourism-related<br />
construction and major events<br />
in the past several years, the VKP invited<br />
Commissioner Charlotte Garrido to share<br />
details about Kitsap County’s 2035 Comprehensive<br />
Plan. Staff at the Department<br />
of Community Development (DCD) is taking<br />
a pro-active approach<br />
and actively reaching out to<br />
the community and industry<br />
leaders to solicit input<br />
that will shape the region<br />
for the next 20 years.<br />
The previous Kitsap County<br />
comp plan has few references<br />
to Kitsap’s tourism<br />
industry and this is a historic<br />
opportunity for tourism<br />
stakeholders to provide<br />
input. The comp plan update<br />
will impact Kitsap’s tourism industry<br />
today and in the future. DCD has been<br />
working with stakeholders for the past<br />
year and is in the process of integrating<br />
Kitsap’s first agri-tourism program and<br />
policies into the county’s comprehensive<br />
plan.<br />
Other activities at the annual meeting<br />
include a mini-business expo that will feature<br />
displays and information about Kitsap’s<br />
event venues and services. Representatives<br />
from Kitsap County Public Works<br />
will also be on hand to share information<br />
about the Bucklin Hill Bridge Project.<br />
Tickets for the buffet luncheon are<br />
$20 and may be purchased online at<br />
www.VisitKitsap.com/AnnualMeeting.
WWW.KPBJ.COM<br />
MARCH <strong>2015</strong> | 17
18 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
julie tappero<br />
There’s a dark cloud on the horizon<br />
that may be threatening your company’s<br />
ability to function. If you’re<br />
like two-thirds of the other companies in<br />
the United States, you are<br />
happily ignoring this dark<br />
cloud and doing nothing to<br />
prepare your business.<br />
What could this awful<br />
impending crisis be? Take<br />
a look at the faces of your<br />
co-workers. Do you see Baby<br />
Boomers? Ten thousand<br />
of them are retiring every day! And<br />
when they do, they take with them a lifetime<br />
of knowledge and soft skills that can<br />
be harder to find in the workforce today.<br />
What’s your company doing to prepare for<br />
their departure?<br />
During the Great Recession, we know<br />
that many Baby Boomers delayed retirement<br />
or even rejoined the workforce to<br />
rebuild their savings. But now that the<br />
economy is recovering, they once again<br />
have some options. As someone who<br />
spends time in workforce development<br />
and economic development, I constantly<br />
hear from employers that younger people<br />
entering the workforce often lack soft<br />
| human resources<br />
Businesses should prepare<br />
for Baby Boomers’ departure<br />
skills, such as teamwork, commitment,<br />
ethics and communication, which mature<br />
workers bring to the table. Before we<br />
let our mature workers walk away, how<br />
do we transfer<br />
it’s beneficial<br />
to retain your<br />
current older<br />
employees<br />
while you<br />
create a<br />
system for<br />
them to<br />
transfer their<br />
knowledge to<br />
your workers.<br />
their technical<br />
knowledge and<br />
soft skills to new<br />
workers?<br />
A great place<br />
for your business<br />
to start is with<br />
AARP’s free online<br />
Workforce<br />
Assessment Tool.<br />
This brief screening<br />
tool allows<br />
you to enter specific<br />
information<br />
about your workforce,<br />
provides<br />
a personalized<br />
analysis of how<br />
retiring workers<br />
will affect your<br />
company, and addresses what skill shortages<br />
you may face.<br />
A study by the Society for Human Resource<br />
Management revealed that the impact<br />
will hit some industries more than<br />
others. Particularly hard hit will be government<br />
agencies, utilities, health care, social<br />
assistance, finance, insurance, real estate,<br />
and organizations that are grantmaking,<br />
civic, religious and professional, etc.<br />
Once you have an idea of the impact your<br />
company is facing, you can take some steps<br />
to prepare.<br />
First of all, it’s beneficial to retain your<br />
current older employees while you create<br />
a system for them to transfer their knowledge<br />
to your workers. In order to do that,<br />
you may need to change some of your<br />
workplace policies.<br />
The Society for Human Resource Management<br />
report revealed some of the key<br />
benefits that attract and retain older workers.<br />
At the top of the list was flexibility in<br />
work location. I know many Washingtonians<br />
who go to Arizona in the winter. Perhaps<br />
if they could take their work with<br />
them, they wouldn’t have retired quite so<br />
soon. Second was career flexibility, such<br />
as reduced responsibilities, and third was<br />
work hour flexibility, such as job sharing or<br />
phased retirement. I kept a bookkeeper on<br />
staff for a couple extra years by reducing<br />
his duties and letting him work from home,<br />
where he could take care of an ill spouse.<br />
In other words, recognizing the older<br />
workers’ changing priorities and bringing<br />
flexibility to the table may help delay the<br />
abrupt loss of a valued employee.<br />
As we all know, when someone does a<br />
job for many years, they end up with institutional<br />
knowledge in their heads, and oftentimes<br />
it’s not written down anywhere.<br />
Now that you’ve retained your older worker,<br />
the next step is to promulgate some<br />
transfer of their knowledge to others in<br />
the workplace.<br />
One way to facilitate this is to create a<br />
formal cross-training program in the business,<br />
making sure that there is more than<br />
one person capable of performing the essential<br />
functions of the job. If your older<br />
worker starts to work a more flexible<br />
schedule, the cross-trained employee can<br />
step in for them periodically to ensure the<br />
person is fully capable in the position.<br />
Pairing an older worker as a mentor to<br />
a younger worker has many advantages<br />
in the workplace. Much has been written<br />
about the challenges of having a multigenerational<br />
workplace. Encouraging baby<br />
boomers to work intimately with millennials<br />
can break down those barriers.<br />
But it has the added advantage of helping<br />
younger workers see soft skills in action<br />
and to learn from their mentor why those<br />
skills have been important in the growth<br />
and success of the mentor’s career. A mentor<br />
is someone who models positive behavior<br />
through trust, so creating mentorships<br />
can effect change and create better<br />
relationships between co-workers.<br />
One note of caution. The Age Discrimination<br />
in Employment Act protects anyone<br />
over the age of 40 against age discrimination.<br />
If you ask a 64-year-old person<br />
what his or her retirement plans are,<br />
and then you take some adverse action<br />
against the person shortly after that, you<br />
may very well find yourself with an age<br />
see boomers | 23
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MARCH <strong>2015</strong> | 19
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MARCH <strong>2015</strong> | 21
22 |MARCH <strong>2015</strong> WWW.KPBJ.COM
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MARCH <strong>2015</strong> | 23<br />
Market: Delivering the goods, or oversold?<br />
meat science from Texas A&M University,<br />
was doing consulting work in the Seattlearea<br />
food industry when he heard about<br />
the planned Port Orchard butcher shop<br />
just over a year ago. Since he was looking<br />
for other opportunities at the time, he<br />
decided to explore one in the community<br />
that was the longtime home of his wife’s<br />
parents.<br />
“We came on out, and I just got presented<br />
the slickest, smoothest opportunity<br />
that there was out there,” Brozovic recalled,<br />
adding with a laugh, “It was truly a<br />
used car salesman at work.”<br />
Ryan started as a car salesman in 1989<br />
at Quisenberry Bay Ford (now Titus Ford)<br />
in Port Orchard, and he’s long run his own<br />
used car lot, currently located on the unpaved<br />
property on Sedgwick Road where<br />
he also lives and rents space to a taco<br />
truck. His other business ventures include<br />
a hair salon, rental properties, and the 110<br />
Lounge in Poulsbo (the 110 in downtown<br />
Port Orchard closed in January, but a revival<br />
may be inthe works.) Another venture<br />
see marKeT | 27<br />
LARRY STEAGALL FILE<br />
Brian Brozovic is shown in February 2014 as he works to get the Bay Street Meat Co. ready<br />
to open in the new Port Orchard Public Market.<br />
Developer of Port Orchard’s much-hyped market<br />
still spins ambitious vision for downtown, but former<br />
partner says he got burned after slick sales pitch<br />
by Tim Kelly<br />
KPbJ editor<br />
<strong>Last</strong> year began with the enticing prospect<br />
of starting a butcher shop as a family<br />
business in his pregnant wife’s hometown,<br />
and Brian Brozovic went all in. But by December<br />
he was out of the Bay Street Meat<br />
Co. — forced out, he says, by the guy who<br />
first pitched the golden opportunity at the<br />
Port Orchard Public Market. After spending<br />
much of the year working to help get<br />
developer Don Ryan’s hyped market venture<br />
off the ground, Brozovic bottomed out<br />
and wound up going to the local food bank<br />
to get a Christmas basket for his family.<br />
The butcher shop, a seafood vendor and<br />
Ryan’s own Central Dock restaurant and<br />
bar were touted as anchors for the new<br />
market, which opened last spring after<br />
property owner Mansour Samadpour invested<br />
nearly $1 million in the redevelopment<br />
project at a long-vacant site in downtown<br />
Port Orchard.<br />
Although Ryan puts a positive spin on<br />
operations at the market — pointing to<br />
two businesses that have expanded, and<br />
a weekend vendor that plans to become a<br />
full-time tenant — both Bay Street Meat<br />
Co. and Northwest Seafood & Wine are<br />
struggling to survive. The seafood shop,<br />
operated by the owners of Mason County-based<br />
A&K Shellfish Co., has been listed<br />
for sale on commercial real estate websites<br />
and craigslist with an option to take<br />
over the lease.<br />
The market that originally was supposed<br />
to have 20 or more vendors and employ<br />
50 to 60 people has only seven fulltime<br />
vendors, and there aren’t many employees<br />
other than the small business<br />
owners themselves.<br />
Some vendors point to a need for better<br />
marketing for the destination, including<br />
a plea for better support from the property’s<br />
owner, Samadpour, and there are<br />
questions about where the venue fits in<br />
an overall vision for his downtown holdings.<br />
And Ryan, the biggest cheerleader<br />
but also at times a controversial figure in<br />
business dealings on Bay Street, says that<br />
community support will ultimately determine<br />
whether the venture will last.<br />
High hopes in adopted home<br />
Brozovic, a Texas native with a degree in<br />
boomers | from 18<br />
discrimination lawsuit on your hands.<br />
However, you do have the right to ask<br />
all employees what their long-term goals<br />
are with the company. Doing this as part<br />
of their annual performance process, and<br />
hopefully with a good relationship and<br />
communication process, your retirementage<br />
employees will feel free to let you<br />
know their future plans. Then you can<br />
start a succession planning process and<br />
let them know what their own options are.<br />
By working together, offering your employees<br />
the flexibility to phase into their<br />
retirement, and acknowledging their value<br />
to the business by asking them to transfer<br />
their knowledge to others, change will<br />
happen without negative impact on the<br />
organization.<br />
• Julie Tappero is president and owner of<br />
West Sound Workforce, a professional staffing<br />
and recruiting company based in Poulsbo<br />
and Gig Harbor. She can be reached at<br />
julie@westsoundworkforce.com.
24 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
federal contracting<br />
| steve shapro<br />
Kitsap home businesses establish<br />
themselves as parts suppliers to Navy<br />
With the Navy presence in our area, it’s not surprising<br />
there are business opportunities for local<br />
firms to furnish supplies and services the Navy<br />
needs to accomplish its mission. It then should come as<br />
no surprise that two local small businesses<br />
were established to supply parts, or that<br />
they were awarded a total of about $9 million<br />
in contracts over the past three years.<br />
What is surprising? They are both homebased<br />
businesses.<br />
Government contracting offices typically<br />
don’t comment publicly regarding the<br />
performance of contractors, but the fact<br />
that these two small businesses have received hundreds<br />
of purchase orders attests to a strong performance record.<br />
A few years ago, Keith and Lydia were looking for an<br />
idea for a home business that would permit Lydia to spend<br />
some time at home and supplement their incomes. They’d<br />
heard from friends — one a retired government buyer, another<br />
who worked with a parts supplier — about the Navy’s<br />
appetite for parts and supplies to support ships and<br />
installations. They established a small business and navigated<br />
through the maze of federal contracting regulations<br />
to establish themselves as parts suppliers.<br />
During the first few months, Keith says they were excited<br />
when they received one or two orders a month. Now,<br />
operating from their East Bremerton home, they fill as<br />
many as 10 to 20 orders per day and had over $1.5 million<br />
in sales to the government during the last fiscal year<br />
alone.<br />
In addition to sourcing parts and supplies for local<br />
ships and installations, including the Puget Sound Naval<br />
Shipyard and Intermediate Maintenance Facility, they also<br />
send parts to Navy activities in Japan and on the island<br />
of Diego Garcia in the Indian Ocean. Along the way,<br />
they’ve expanded their business to include many commercial<br />
customers outside the government.<br />
Keith and Lydia’s company is awarded contracts for a<br />
wide range of parts and supplies, items including filters,<br />
seal rings, gauges, packing, gaskets, hose assemblies,<br />
screws, electronic components, and wire rope that have<br />
applications on ships and in Navy facilities. They don’t<br />
manufacture any of these items or carry an inventory. Instead,<br />
they specialize in sourcing the parts and supplies<br />
from large distributors and equipment manufacturers.<br />
When asked why he thought the Navy went to them<br />
when soliciting quotations, instead of going directly to<br />
large distributors or manufacturers, Keith said he believed<br />
many buyers preferred sourcing parts and supplies<br />
from a small business that was responsive and customer-focused.<br />
“We move more quickly than a large company,” he observed,<br />
“and we make sure the parts get to where they<br />
are needed, on time.”<br />
Keith pointed out that as a home business, they have<br />
low overhead and can remain competitive in their pricing.<br />
He said they are often successful tracking down hard-toidentify<br />
parts for older and obsolescent equipment, some<br />
manufactured by companies no longer in business, before<br />
larger companies are able to respond.<br />
“Buyers are appreciative of prompt and reliable customer<br />
service, so they’ll be more likely to request us to provide<br />
pricing on future Navy requirements,” he said.<br />
Keith also pointed out that since they are a small business,<br />
the government gets credit towards meeting congressionally<br />
mandated small business contracting goals.<br />
Their company makes a conscious effort to keep business<br />
local, in Kitsap County.<br />
“We’ll often source a part to a local distributor even if<br />
the price is a little higher to keep the business local,” he<br />
said. “Sometimes getting the part quickly from the local<br />
distributor is what allows us to be successful meeting our<br />
customers’ demanding delivery dates.”<br />
Across Dye’s Inlet, Steve and Elayne Burton run EHB<br />
Supply from their home in Silverdale. The couple initially<br />
owned a business that developed, marketed and distributed<br />
an extensive inventory of shareware software applications.<br />
In the late 1990s, the spread of Internet connectivity<br />
and online access to software programs threatened<br />
the viability of their business model.<br />
Fortuitously, they were approached by a Navy project<br />
manager seeking a specialized software program for one<br />
of the aircraft carriers in the shipyard. He’d run out of options<br />
and had resorted to calling software firms listed in<br />
the Yellow Pages. While Steve and Elayne were successful<br />
in locating the needed software and sourcing it for the<br />
project manager, their most important lesson was learning<br />
the ropes selling to the Navy and getting paid for their<br />
work.<br />
Fast-forward 16 years to their current business, EHB<br />
Supply. <strong>Last</strong> year they were awarded $2.6 million in contracts<br />
for selling everything from electrical components<br />
to mechanical hardware to the Defense Department.<br />
Their customer base not only includes local ships, bases<br />
and the shipyard, but also Navy activities in Japan<br />
and Defense Logistics Agency buying offices on the East<br />
Coast.<br />
Elayne pointed out they had some help along the way<br />
figuring out how to work in the complicated federal contracting<br />
system. “We often heard how hard it was to do<br />
overcome the high barriers to entry and how much had<br />
to be learned to do business with the government, but<br />
it can be learned,” she observed. They received invaluable<br />
assistance from a Defense Department-funded office<br />
called the Electronic Commerce Resource Center<br />
(ECRC), which was then housed in Kitsap Economic Development<br />
Alliance’s offices in Bremerton. “They provided<br />
us a great deal of help figuring out the contracting process,”<br />
Elayne said.<br />
While the ECRC no longer exists, a successor organization,<br />
the Washington Procurement Technical Assistance<br />
Center (www.washingtonptac.org), provides assistance<br />
to small businesses seeking government contracting opportunities.<br />
After their initial success and armed with information<br />
from organizations such as the ECRC, Steve began calling<br />
local buying offices. He convinced some of the purchasing<br />
agents to solicit quotes from EHB Supply, especially<br />
for parts that were hard to find. They were successful<br />
in sourcing the items, reliably and consistently getting<br />
them to where they were needed on time. They developed<br />
a strong reputation among buyers as being able to identify<br />
and source the most difficult parts, including ones that<br />
had become obsolescent and non-standard.<br />
“We sometimes get lists of over a hundred parts at a single<br />
time. We research each item and source it to the distributor<br />
or manufacturer who can provide the best price<br />
so we can get the best overall deal for the government,”<br />
Elayne said.<br />
She said the work of being a supplier is often challenging<br />
and the variety makes it interesting. Knowing that<br />
U.S. servicemen and women depend on the parts and supplies,<br />
the work is also rewarding: “We take the job very<br />
seriously and understand that we can’t afford to make a<br />
mistakes because of who we support.”<br />
These two businesses did not become successful overnight.<br />
It took hard work to learn the government contracting<br />
system and the inner workings of the Defense<br />
Department supply system. By being persistent and providing<br />
outstanding customer service, these two Kitsap<br />
small businesses, operating from their homes, successfully<br />
created a niche sourcing parts and supplies for the<br />
Navy and Defense Logistics Agency.<br />
• Steve Shapro is a former Navy Supply Corps Captain,<br />
and after retiring from the service he worked for the Navy<br />
in a civilian role as chief of a regional contracting office<br />
and as the Deputy for Small Business. He recently founded<br />
Seabeck Research, a consulting firm providing information<br />
and analysis to companies interested in government<br />
contracting work. His website is www.seabeckresearch.<br />
com.
WWW.KPBJ.COM<br />
MARCH <strong>2015</strong> | 25
26 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
market | from 23<br />
that he hasn’t publicized is G4 Partners,<br />
which he set up in a bid for a license for a<br />
retail marijuana shop. G4 wasn’t selected<br />
in a lottery for allocating licenses to Kitsap<br />
County applicants.<br />
In 2012, the same year he began promoting<br />
and originally hoped to open the<br />
downtown market, Ryan said he was going<br />
to build a microbrewery and restaurant<br />
on his Sedgwick Road property.<br />
“We believe by building this, we’re going<br />
to have quite a venue for keeping people<br />
in our town, and we’re going to have a<br />
destination that will draw people from out<br />
of town,” Ryan said in a Kitsap Sun article<br />
at the time.<br />
The brewery project fizzled because he<br />
couldn’t get financing, but it illustrates<br />
Ryan’s penchant for promoting his ambitious<br />
“destination” ideas. That’s a pitch<br />
Brozovic says he became all too familiar<br />
with.<br />
When Ryan first showed him the downtown<br />
building being renovated for the<br />
market, “it was like, ‘here’s your butcher<br />
shop,’” Brozovic said. The developer laid<br />
out his vision of a “big, booming market”<br />
that would see “60,000 visitors coming<br />
though every summer.”<br />
With the market opening on the horizon,<br />
Ryan needed a quick answer. Brozovic<br />
talked it over with his wife, said yes, and<br />
they sold their home in Fife and moved to<br />
Port Orchard.<br />
“My dream was always to open a butcher<br />
shop,” Brozovic said. Even though he’s<br />
only 32, “That’s what I envisioned for my<br />
retirement.”<br />
Brozovic said he accepted Ryan’s offer<br />
— even though it meant taking a 50 percent<br />
pay cut from his previous job — because<br />
he was told it would include a 9 percent<br />
ownership stake in the Bay Street<br />
Meat Co. That was supposed to increase<br />
to an equal one-third share with Ryan and<br />
his investing partner, Paul Demoret, once<br />
their initial investment was repaid.<br />
Dedication dashed<br />
There was a lot of work to do before Brozovic<br />
sliced any steaks, though.<br />
“They were looking for somebody to<br />
jump in there right then and help finish<br />
this building out, because of how long this<br />
had taken to develop,” he said.<br />
He was working 8 to 10 hours a day at<br />
the market, helping on much more than<br />
the meat shop. “I’m painting floors, I’m<br />
sealing floors, I’m hanging doors — I’m<br />
like one of the contractors,” he said.<br />
He recalled working one weekend after<br />
heaters were installed in the building.<br />
“I was in there all day breathing epoxy<br />
fumes,” he said, because the interior had<br />
to be kept warm enough to seal the concrete<br />
floors, and it was too cold outside to<br />
roll up the front door for venting.<br />
“That’s how dedicated I was to the market,”<br />
Brozovic said. “I did everything I<br />
could to get this market open so I could<br />
get my business going.”<br />
When asked about Brozovic’s involvement<br />
in the market, during a recent interview,<br />
Ryan didn’t want to say much about<br />
Brozovic’s departure. Ryan insisted the<br />
butcher was never a partner in the business.<br />
Brozovic confirmed he never had the<br />
ownership stake offer in writing or any<br />
signed agreement for the promised stake.<br />
“He had the ability to be a partner,” Ryan<br />
said. “He was never, ever an owner, at all.”<br />
Brozovic’s name was not listed on business<br />
registration records with the state,<br />
but numerous articles in the media and<br />
online business listings for Bay Street<br />
Meat Co. at the time referred to him as a<br />
partner, co-owner or co-founder. Brozovic<br />
also noted that he signed the shop’s<br />
lease with the market, as well as the federal<br />
form business owners have to sign to<br />
accept EBT payments (food stamps).<br />
Ryan acknowledged that “we had some<br />
Don Ryan,<br />
developer and<br />
manager of the<br />
Port Orchard<br />
Public Market, is<br />
shown in February<br />
2014 speaking<br />
to the crowd at a<br />
benefit held for the<br />
downtown market<br />
before it opened.<br />
MEEGAN M. REID FILE<br />
financial issues in the<br />
first year of this market,<br />
and we made Brian<br />
an offer to stay on;<br />
he chose not to. So we parted ways.”<br />
Brozovic’s version is that he never received<br />
a slight pay raise he was promised<br />
when the shop opened; that sales during<br />
the summer tourism season were less<br />
than anticipated and then dropped sharply<br />
through the fall; and that the last straw<br />
came in early December, when Ryan told<br />
him his pay would be reduced even though<br />
the business was going to cut two parttime<br />
workers (one of them Ryan’s teenage<br />
son) from the payroll.<br />
Drawing people downtown<br />
In an article last August published in<br />
the Port Orchard Independent newspaper,<br />
Ryan boasted that downtown had<br />
seen “an abundance of increased foot and<br />
shopping traffic” in 2014 because of the<br />
market’s opening. He mentioned a neighboring<br />
business as a prime example.<br />
“Lallie Mae’s — next to the market —<br />
has seen their foot traffic almost triple<br />
this past year because of the sheer volume<br />
of people coming back downtown,” Ryan<br />
was quoted saying at the time.<br />
By year’s end, however, Lallie Mae’s became<br />
a casualty of Ryan’s financial patron<br />
taking over the whole block, even though<br />
the boutique’s owners had been big supporters<br />
of the market project.<br />
“We worked hard there, and we felt we<br />
deserved to be there,” co-owner Jody<br />
Grutzeck said, noting that her shop (now<br />
relocated across Bay Street in a former<br />
restaurant space) was once the only fulltime<br />
business on that block, after Morningside<br />
Bakery closed and before development<br />
of the market began.<br />
“We were the biggest cheerleaders for<br />
(the market),” she said. “For like two years<br />
we told everybody — I mean everybody, to<br />
come back, because Don Ryan, he’s awesome,<br />
he’s doing this …<br />
“Little did we know that within a year<br />
after it opened, we would be booted out.”<br />
Ryan disputes that too, saying that after<br />
Samadpour purchased the building, the<br />
shop owners chose not to accept a new<br />
lease they were offered — a more expensive<br />
“triple net lease,” in which the tenant<br />
pays property taxes, insurance, and maintenance<br />
and repair costs for the building.<br />
“She was given every opportunity to<br />
stay,” Ryan said.<br />
Grutzeck said Samadpour’s planned remodeling<br />
for the building would have required<br />
them to move out within six months
WWW.KPBJ.COM<br />
MARCH <strong>2015</strong> | 27<br />
anyway. But she did agree that the market<br />
was bringing more people downtown.<br />
“And you know what? I really felt that we<br />
helped the market, because we were established<br />
there, and the bakery too,” she said,<br />
referring to a new bakery that opened in<br />
the former Morningside building (also<br />
owned by Samadpour) a few months before<br />
the market did last year. “The bakery<br />
brings a lot of people down too.”<br />
Asked if the space Lallie Mae’s vacated<br />
next to the market could be where his 110<br />
Lounge reopens in the future, Ryan would<br />
only say that he’s working on “some new<br />
branding ideas” for the bar and that “we<br />
may have the opportunity to bring the<br />
110 back to Port Orchard. And we’re also<br />
looking at other options; it’s still for sale.”<br />
Who’s marketing the market?<br />
Brozovic said there were some good<br />
business days for the new market during<br />
the summer, especially days the Port Orchard<br />
farmers market was set up nearby<br />
on the waterfront. But when things slowed<br />
way down after summer, the shared frustration<br />
of the tenants was a lack of marketing<br />
for the whole operation, and their<br />
unfulfilled expectation that their landlord<br />
should spend some money on that.<br />
“We started noticing that this was not<br />
what we had been sold on,” he said. “Now<br />
we need to be having people walking<br />
through the door … because it’s past summertime,<br />
and things are going downhill<br />
and going downhill quick.”<br />
Brozovic said he went to Ryan and<br />
asked why Samadpour wouldn’t want to<br />
do some marketing — not for individual<br />
businesses, but to promote the overall<br />
place as a destination, similar to advertising<br />
that a mall would do.<br />
Ryan said Samadpour wants to see the<br />
market succeed, but that business owners<br />
people in business<br />
Annie<br />
Fitzpatrick<br />
puts cheeses in<br />
a display cooler<br />
at Northwest<br />
Seafood &<br />
Wine. She and<br />
her husband<br />
own the shop<br />
in the Port<br />
Orchard Public<br />
Market, but<br />
they have their<br />
business listed<br />
for sale.<br />
MEEGAN M. REID<br />
typically pay for their own advertising. He<br />
did point to one television commercial for<br />
the market that he said aired on Wave Cable<br />
stations recently.<br />
Ryan has asked others for help, however.<br />
In October he approached Visit Kitsap<br />
Peninsula, the organization that does<br />
tourism marketing and promotion for the<br />
entire region, asking for something to give<br />
the market a boost. That could be interpreted<br />
as ironic, because the Visit Kitsap<br />
budget is provided by a portion of lodging<br />
tax revenue from each city in the county.<br />
Port Orchard is one of the cities that’s reduced<br />
the allocation of those taxes it sends<br />
to Visit Kitsap in recent years. Ryan influenced<br />
that decision by pushing for the city<br />
to spend a chunk of lodging tax funds to<br />
help Kitsap Transit run passenger ferries<br />
on weekend evenings between Port Orchard<br />
and Bremerton. Also, the Port Orchard<br />
Bay Street Association (POBSA), of<br />
which Ryan was president until the end of<br />
2014, gets a larger share of the city’s lodging<br />
tax money than Visit Kitsap does.<br />
Still, the market developer is also critical<br />
of what he perceives as a lack of promotion<br />
for city tourism in general.<br />
“In my opinion, the real responsibility<br />
lies on the city of Port Orchard to<br />
start promoting its own town,” he said.<br />
“The city of Port Orchard, in my opinion,<br />
doesn’t promote its own tourism.”<br />
Ryan was ecstatic about a recent article<br />
describing Port Orchard’s food scene,<br />
including the new market, in the online<br />
magazine realfoodtraveler.com. The piece<br />
was written by a Portland-based travel<br />
writer who was invited and toured the area<br />
last September as a guest of Visit Kitsap<br />
Peninsula.<br />
Ryan regards himself as someone making<br />
a difference in his community. “I have<br />
spent three years as president of POBSA,<br />
in total dedicated volunteer work for this<br />
town, I will say that,” he said. “And what<br />
has come out of that I think is positive.”<br />
He’s also a businessman who ordered<br />
100 poinsettias (but later canceled half<br />
his order) from South Kitsap Helpline’s<br />
nursery, at a price of $6.50 each, then sold<br />
them during the holidays for $9.99 in the<br />
market with a sign that said the proceeds<br />
benefitted Helpline’s food bank.<br />
That’s the food bank that helped Brozovic’s<br />
family at Christmas.<br />
Vision for property unknown<br />
Samadpour’s lack of direct involvement<br />
in the market — the owner directs<br />
all questions through Ryan — raises the<br />
question about the vision for downtown.<br />
Samadpour is a renowned microbiologist<br />
who owns IEH Laboratories and Consulting<br />
Group, a global company based in<br />
the Seattle area. Abadan Holdings LLC is<br />
the company that manages his Port Orchard<br />
properties that include much of<br />
downtown. He invested $1 million in the<br />
market property, but Brozovic said he<br />
doubts whether the owner cares about the<br />
market’s success, given the hints that major<br />
redevelopment is a long-range goal.<br />
“What his grander scheme of things is,<br />
the market’s going to have to be torn down<br />
anyway,” Brozovic said, pointing to Samadpour’s<br />
other holdings on Bay Street,<br />
from the boarded-up Myhre’s building to<br />
the Port Orchard Pavilion.<br />
Ryan denied that Samadpour — who he<br />
describes as a generous person — is uninterested<br />
in the market’s success. He<br />
did confirm that Samadpour’s long-term<br />
plans include condos on Bay Street, which<br />
he acknowledged could mean “rebuilding<br />
these buildings.” Samadpour declined to<br />
comment, referring all questions to Ryan.<br />
“Yes, he would like to see an adult-living<br />
condominium center down here,” Ryan<br />
said. “But it takes six, seven, eight stories<br />
to do that.”<br />
Two City Council members in Port Orchard<br />
said neither Ryan nor anyone else<br />
associated with Samadpour’s operation<br />
has ever asked the council to consider a<br />
see market | 37<br />
letters to the editor<br />
Business consultant completes Certified<br />
Exit Planning credential<br />
Soundpoint Consulting founder and president<br />
Kelly Deis has completed the process to earn<br />
the Certified Exit Planning Advisor (CEPA)<br />
credential from the Exit Planning Institute.<br />
Soundpoint’s current offerings<br />
include business valuations and<br />
value-driven strategy and operations<br />
consulting services for<br />
privately held companies in the<br />
Puget Sound region. With the<br />
CEPA designation, services will<br />
expand to more fully assist owners<br />
to grow, preserve and transition<br />
business wealth during an<br />
ownership transition.<br />
Kelly Deis<br />
The CEPA program includes a five-day executive-style<br />
MBA program at the University of<br />
Chicago Booth School of Business.<br />
Deis also is a Certified Valuation Analyst<br />
(CVA) through the National Association of Certified<br />
Valuators and Analysts, and holds an<br />
MBA from The Wharton School of the University<br />
of Pennsylvania and a bachelor’s in mechanical<br />
engineering from Duke University.<br />
For more information about Soundpoint Consulting,<br />
contact Deis at 206-842-4922 or kelly@soundpointbusinessconsulting.com,<br />
or visit<br />
www.soundpointbusinessconsulting.com.<br />
Stafford Suites in Port Orchard hires<br />
outreach coordinator<br />
Konnie<br />
Strom<br />
Stafford Suites of Port Orchard has added<br />
Konnie Strom to its staff as community outreach<br />
coordinator for the assisted-living center.<br />
Strom, who has a master’s<br />
in social gerontology, moved<br />
to Kitsap in 2013 from Independence,<br />
Missouri, where she<br />
worked in assisted living and<br />
long-term care for 18 years.<br />
She is looking forward to being<br />
active in the South Kitsap<br />
community and representing<br />
Stafford Suites, and providing<br />
an additional resource for seniors and their<br />
families. Strom is currently enrolled in the<br />
Leadership Kitsap class of <strong>2015</strong>.<br />
For more information on Stafford Suites or to<br />
schedule a tour, call 360-874-1212.<br />
Why rezone historic<br />
Gig Harbor neighborhood<br />
for restaurants?<br />
During the public hearing on Monday<br />
(Feb. 23), a petition of Waterfront<br />
Millville residents and map of<br />
signatures was presented.<br />
Five residents of Waterfront Millville<br />
were in favor of Mr. Stearns’<br />
private request zoning amendment.<br />
Folks were concerned about horrific<br />
traffic, noise and no parking. These<br />
restaurants would be open from 6<br />
a.m. to 11 p.m., in addition to setup,<br />
closing and delivery times. Millville<br />
is a neighborhood of families, no<br />
sidewalks, kids playing in the street<br />
with little ‘kids at play’ signs.<br />
The only folks who spoke in favor<br />
of more restaurants were folks who<br />
did not live in Waterfront Millville,<br />
whose homes and family life were<br />
not going to be affected.<br />
Do you believe you have the right<br />
to determine your neighborhood, especially<br />
if it is a change to what you<br />
have now?<br />
Only two blocks, on the other side<br />
of Skansie Park, all these restaurants<br />
would be allowed without any<br />
special zoning requirements? Fastfood<br />
restaurants, restaurants with<br />
full bar, open extended hours are already<br />
allowed, just two blocks away.<br />
Why is there no conversation about<br />
putting these vitality producing restaurants<br />
in waterfront commercial<br />
that could use a little vitality and<br />
parking is already available?<br />
Isn’t a better solution putting these<br />
restaurants in an area permitted for<br />
them before making an “experiment”<br />
in the “soul” of Gig Harbor’s historic<br />
neighborhood?<br />
Why is the only area under consideration<br />
this historic, residential<br />
neighborhood?<br />
Why is any one person more important<br />
than our entire community?<br />
Why?<br />
— Jeni Woock, Citizens for<br />
the Preservation of Gig Harbor
28 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
Business name change reflects shift to add IT service<br />
Olympic Technology Resources<br />
built its business providing<br />
remanufactured printer cartridges<br />
By Tim Kelly<br />
KPBJ editor<br />
In the ever-shifting landscape of new technologies, Jeff<br />
Petersen’s business is adapting because customers are<br />
doing less printing.<br />
At the same time, those customers are relying more<br />
and more on technology in their business operations,<br />
and that’s why Olympic Printer Resources — which supplies<br />
remanufactured printer cartridges as a cost-saving<br />
option for its customers — changed its name in <strong>2015</strong> to<br />
Olympic Technology Resources.<br />
“We have added services to support all of our client’s office<br />
technology needs,” Petersen said. “We have hired experienced<br />
staff to provide expert business information<br />
technology (IT) services.”<br />
Those include computer maintenance and repair, installation<br />
of software and network security systems,<br />
cloud migration, network setup and administration (including<br />
wireless solutions), remote system monitoring<br />
and more.<br />
“For 20-plus years, the hallmark of our business has<br />
been remanufacturing cartridges,” Petersen said during<br />
a recent interview at Olympic’s office and small warehouse,<br />
located in Arbor Business Park off Bond Road between<br />
Kingston and Poulsbo.<br />
The company still sells about 600-800 rebuilt toner cartridges<br />
a month and provides printer service and repairs,<br />
and the appeal of their products hasn’t changed. The remanufactured<br />
cartridges provide “the same quality, the<br />
LARRY STEAGALL PHOTO<br />
From left: Gary Welch, office solutions advisor, Jeff Petersen, company president, and<br />
Erik Petersen, VP of operations, at the warehouse of Olympic Technology Resources<br />
in Kingston, which was formerly Olmpic Printer Resources. The company’s new name<br />
reflects the IT services it offers now, in addition to remanufactured printer cartridges<br />
that have been its primary product since the business started two decades ago.<br />
BusIness BrIefs<br />
same output and are 20 to<br />
50 percent cheaper than a<br />
brand new one,” he said.<br />
The operation’s environmental<br />
focus is intact as<br />
well. Petersen said it takes<br />
three quarts of oil to manufacture<br />
a new printer cartridge,<br />
and he said Olympic<br />
kept 56 tons of cartridges<br />
from going to landfills in<br />
2013.<br />
The challenge to Olympic’s<br />
business model is simply<br />
that customers aren’t<br />
needing replacement cartridges<br />
as frequently.<br />
“The problem is people<br />
are printing less; on average<br />
it’s 8 percent a year,”<br />
he said. “Nowadays everything<br />
is scanned and<br />
emailed.”<br />
Many kinds of documents<br />
that once had to be provided<br />
in paper form — everything<br />
from bank statements<br />
to real estate documents<br />
to HIPAA privacy<br />
forms at medical offices<br />
— now are routinely processed<br />
in electronic records systems.<br />
It’s not that Petersen, who bought a stake in the business<br />
see name change | 34<br />
Transportation issues will be topic<br />
at Kitsap Business Forum<br />
At the next Kitsap Business Forum on <strong>March</strong> 10, the topic<br />
for discussion will be “Planes Trains & Automobiles —<br />
We are in all in the in the Transportation Business.”<br />
Kitsap is not known for its efficient and cost-effective<br />
transportation. Bottlenecks, rising tolls, and congested<br />
ferry services makes it difficult for any business to<br />
get their products and services to customers in Kitsap<br />
and beyond. The West Sound Alliance, a collaboration of<br />
government, business and civic leaders, has taken these<br />
challenges head-on. This year, a comprehensive plan is in<br />
Olympia to alleviate the transportation stress on Kitsap<br />
— and significant action is expected this year.<br />
John Powers, executive director of Kitsap Economic<br />
Development, will facilitate a panel discussion at the forum<br />
on the area’s transportation issues. Elected officials<br />
and community leaders from the West Sound Alliance<br />
will discuss these issues:<br />
• Growth that’s increasing the need for improvements<br />
• Key road and bridge improvements, including tolls<br />
• Ferry and other public transportation improvements<br />
• $470 million in proposed improvements and their prioritization<br />
The Kitsap Business Forum events are free, and those<br />
planning to attend are asked to RSVP at KitsapBusiness-<br />
Forum.com. The forum will be held from 7:30-9 a.m. in<br />
the third-floor meeting room at Kitsap Conference Center<br />
in Bremerton. Parking is free for the event.<br />
Brown Bear closing Chevrons on SR 305<br />
Drivers will have two fewer fuel options along State<br />
Route 305 this spring.<br />
Brown Bear Car Wash of Seattle plans to shut down two<br />
Chevron stations on the highway in the next six weeks.<br />
Its location off Hostmark Street in Poulsbo was scheduled<br />
to close Feb. 26. The Chevron off Hildebrand Lane<br />
on Bainbridge Island will close <strong>March</strong> 31, according to<br />
Brown Bear regional manager Larae Giuseffi.<br />
Giuseffi declined to discuss the reason behind the closures.<br />
Brown Bear also owns a station at Highway 305 and High<br />
School Road, across the street from its Hildebrand location.<br />
Giuseffi said the company will keep that station open.<br />
The closure of Brown Bear’s Hildebrand location will<br />
leave Bainbridge with two gas stations (a 76 station operates<br />
in Island Center).<br />
Fuel stations on the island and in Poulsbo compete with<br />
tribal-owned stations in Suquamish, which work under a<br />
different taxing agreement than private sellers and can<br />
generally offer cheaper prices.<br />
A Safeway store and gas station opened near Highway<br />
305 and Lincoln Road last June, adding 10 pumps to the<br />
thoroughfare.
WWW.KPBJ.COM<br />
MARCH <strong>2015</strong> | 29
30 |MARCH <strong>2015</strong> WWW.KPBJ.COM
WWW.KPBJ.COM<br />
MARCH <strong>2015</strong> | 31
32 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
technology | charles keating<br />
Net neutrality debate part of<br />
new evolution of the Internet<br />
Since last May when I covered this topic,<br />
much has transpired. On its face,<br />
net neutrality is about whether carriers<br />
can prioritize traffic or charge premiums<br />
for faster service, but<br />
it’s also about competition<br />
in broadband and the future<br />
of the Internet.<br />
The most recent dustup<br />
came when cable firms,<br />
which operate most of the<br />
broadband connections<br />
to end users, wanted to<br />
charge video providers for “excess” bandwidth.<br />
End users already pay for Internet<br />
connections, usually at a fixed price with<br />
terms of service assuming most of the<br />
time the pipes are not fully utilized. As<br />
more people stream video and use cloud<br />
services, total bandwidth needs are increasing<br />
and providers wanted to recoup<br />
costs to upgrade their networks to handle<br />
the digital traffic jams.<br />
The prospect of paying extra for fast Internet<br />
lanes — controlled by a few firms<br />
and presumably affordable only to established<br />
major providers — was anathema<br />
to the vast majority of users and raised<br />
the specter of a slippery slope. Which services<br />
would be prioritized or discriminated<br />
against? The FCC accepted the practice<br />
in principle on a case-by-case basis<br />
and held out the consideration of regulating<br />
Internet services under Title II of the<br />
Telecommunications Act if abuses were<br />
perceived. That decision was up for ruling<br />
on Feb. 28, so by the time you read this<br />
we will be likely be moving into new waters.<br />
The issue matters not just to providers<br />
and carriers, but also to entrepreneurs<br />
creating new cloud products, governments,<br />
open Internet advocates and<br />
everyone between.<br />
The history of our telecommunications<br />
networks, the Internet and how things<br />
have evolved provides background on<br />
how this came to be. Prior to the breakup<br />
of AT&T (or Ma Bell), there was only one<br />
provider of telecommunications services<br />
in the U.S. You rented your phone and<br />
calling was expensive, especially long-distance<br />
and even more for overseas. Taxes<br />
were a source of revenue for governments,<br />
and fees such as the universal service fund<br />
(USF) were used to extend this network<br />
to rural users. With development of fiber<br />
optics in the 1970s, new networks were developed<br />
that could carry vast quantities of<br />
all types data.<br />
While the United States undeniably had<br />
the best analog communications network<br />
in the world, over time countries starting<br />
with later-generation technologies would<br />
leapfrog ahead. Greater innovation and<br />
competition were needed, and the breakup<br />
of the phone monopoly spun off hundreds<br />
of companies offering competition<br />
in services, often over the same legacy<br />
connections to end users. It was messy<br />
but it worked and prices fell. At the same<br />
time cable TV, mobile and satellite networks<br />
developed and then early Internet<br />
came to households via dial-up modems.<br />
As non-critical “information services,”<br />
cable TV and Internet were deemed less<br />
critical infrastructure than the regulated<br />
phone services that connected users to<br />
9-1-1. The efficient, packet-switched Internet<br />
quickly grew and as millions of users<br />
went online, it quickly morphed into the<br />
common universal network. Regulators<br />
could have changed the classification of<br />
the Internet then to reflect its growing importance,<br />
but not wanting to cause harm<br />
or add taxes to this new, rapidly innovating<br />
market, regulators deliberately took a<br />
wait-and-see approach. Broadband, once<br />
defined as 200Kbps when most users were<br />
on dial-up modems, was in January updated<br />
to 25 Mbps downstream and 4 Mbps<br />
upstream bandwidth. The new standard<br />
reflects growing uses, and while nearly 80<br />
percent of homes can receive this level of<br />
service, a significant portion cannot and<br />
more importantly, most have only a single<br />
Internet provider choice at this speed and<br />
therefore lack true competition.<br />
Worldwide the importance of broadband<br />
is recognized, and other countries<br />
have approached broadband with national<br />
goals to lower costs and promote deployment.<br />
There have been many approaches;<br />
some leverage competition and<br />
many have provided faster speeds at lower<br />
prices. Partly this is due to our having<br />
a legacy infrastructure that served us well<br />
for many years, but the future is a combination<br />
of fiber and high-capacity wireless<br />
and mobile networks.<br />
Given the nearly universal reliance on<br />
the Internet, its current classification as a<br />
non-essential information service is truly<br />
at odds with its current application. The<br />
reclassification seems likely and would<br />
be on par with regulation in other countries.<br />
Like analog TV signals before them,<br />
the legacy last-mile network is being supplanted<br />
by cable and fiber networks, and<br />
regulations preserving the remnants of<br />
the old network need to be replaced. Already<br />
40 percent of homes have already<br />
dropped their legacy landline phones in<br />
favor of VoIP services or mobile phones.<br />
Similarly, more “cord-cutting” users are<br />
dropping cable and satellite TV packages<br />
in favor of unbundled Internet or relying<br />
on mobile connections, with the effect<br />
of driving cable companies to seek consolidation<br />
to negotiate with content providers,<br />
raising monopoly concerns over the<br />
last-mile connections.<br />
As online cloud-only networks grow and<br />
compete with the established networks,<br />
and the Internet of things moves from<br />
concept to reality, all these innovations require<br />
low-cost, reliable and secure broadband<br />
access to end users. Reclassification<br />
does not necessarily mean taxes will immediately<br />
soar and innovation die, but it<br />
is likely regulators want to move forward<br />
with a light touch and will seek ways to<br />
promote competition. We are ready to enter<br />
a new evolution of the Internet.<br />
• Charles Keating is president of Keating<br />
Consulting Service, Inc. (www.kcsco.com),<br />
an IT consulting firm serving global clients<br />
since 1983. He is also a partner in K2<br />
Strategic Solutions (www.k2strategic.com)<br />
and Professional Options (www.professionaloptions.com),<br />
and current president<br />
and co-founding member of West Sound<br />
Technology Association (www.westsoundtechnology.org).<br />
PeoPle in business<br />
Kitsap Bank picks two<br />
for employee awards<br />
Kitsap Bank announced that Marni<br />
White, branch manager at the Pioneer<br />
Way branch in Gig Harbor, has been<br />
named the bank’s 2014 Volunteer<br />
of the Year.<br />
Volunteering nearly 250<br />
hours throughout the year,<br />
White is committed to<br />
making a difference in the<br />
community.<br />
Marni White<br />
Jackie Smith<br />
She joined Kitsap Bank<br />
in 2011 and has been the Pioneer<br />
branch manager since December<br />
2013. She is an active member in the Rotary<br />
Club of Gig Harbor-North and The Gig<br />
Harbor Chamber, along with helping out<br />
with numerous fundraising events and activities.<br />
“Marni has done a tremendous job giving<br />
back,” Kitsap Bank CEO Steve Politakis<br />
said. “Her dedication, commitment<br />
and capacity to contribute not only makes<br />
Marni a great asset to Kitsap Bank, but<br />
also to her community.”<br />
Kitsap Bank also named Jackie Smith,<br />
who works at the South Park Village<br />
Branch in Port Orchard, as named Employee<br />
of the Quarter for<br />
the fourth quarter of 2014.<br />
Smith joined Kitsap<br />
Bank in <strong>March</strong> 2011 as a<br />
client service representative<br />
at the West Bremerton<br />
Branch, and was promoted<br />
last year to her current<br />
position as a financial service<br />
specialist. She was selected for this<br />
award for her leadership example in representing<br />
Kitsap Bank at bank-sponsored<br />
events, her contributions to the Social Media<br />
committee, and for going above and<br />
beyond in assisting her clients and supporting<br />
her co-workers.
WWW.KPBJ.COM<br />
MARCH <strong>2015</strong> | 33
34 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
business openings<br />
Hudson Motors expanding onto more of Poulsbo site<br />
By Tim Kelly<br />
KPBJ editor<br />
More pieces are fitting into<br />
place at the former Courtesy<br />
Auto Group site on Poulsbo’s<br />
Viking Avenue.<br />
Hudson Motors is expanding<br />
its used car lot that opened<br />
last year when owner Darren<br />
Hudson bought an acre on the<br />
south end of the property for<br />
his business, which also includes<br />
two lots in Bremerton.<br />
The Morgan family that<br />
owns American Building and<br />
Roofing recently purchased<br />
the last available section of<br />
the Viking Avenue complex, a<br />
3.4-acre parcel that includes<br />
the 40,000-square-foot building<br />
that was Courtesy Ford’s showroom<br />
and service building.<br />
Hudson Motors is leasing<br />
about half the showroom/service<br />
building and part of the lot<br />
adjacent to its current space.<br />
That will allow the business to<br />
start offering auto repair and<br />
maintenance service, something<br />
it has not had the space<br />
for at its Bremerton or Poulsbo<br />
locations.<br />
“It’ll take us a few months to<br />
get that part going,” Darren<br />
Hudson said, because they’ll<br />
have to bring in all the needed<br />
equipment for the service<br />
bays.<br />
“It’s a big jump, but it makes sense to<br />
do it,” he added. “It’ll be good for us, and<br />
good for the community.”<br />
Hudson said he’ll hire a service manager<br />
and several technicians to launch the service<br />
operation.<br />
The sales side in Poulsbo will expand<br />
right away.<br />
“We want to have the new sales office<br />
open and cars on the upper lot by <strong>March</strong><br />
1,” he said, and he’s hired a general sales<br />
manager, a position he’s always handled<br />
himself.<br />
Hudson already has moved all the cars<br />
Hudson Auto Center opened a lot<br />
in Poulsbo (above) last year on part<br />
of the former Courtesy Auto Group<br />
site on Viking Avenue. Owner<br />
Darren Hudson is expanding<br />
his operation onto the upper lot<br />
and will take over part of the<br />
former Courtesy showroom (left)<br />
and service facility. Hudson is<br />
leasing the additional space from<br />
American Building & Roofing,<br />
which recently bought the 3.4-acre<br />
parcel that includes the buildings.<br />
ABR plans to move its wholesale<br />
building supplies business to the<br />
site later this year.<br />
from his Callow<br />
Avenue lot in Bremerton to the larger<br />
Poulsbo site, but he said his other<br />
Bremerton lot on Loxie Eagans Boulevard<br />
will continue to operate.<br />
Hudson plans to repurpose<br />
the empty Callow site eventually,<br />
by building up an inventory<br />
there of trade-in vehicles<br />
they get that are older and less<br />
expensive than the range of<br />
used cars at the Poulsbo lot.<br />
Another part of the expansion<br />
will be adding RVs and<br />
travel trailers, a market segment<br />
that Hudson said is picking<br />
up again as the recovery<br />
from the recession continues.<br />
American Building and Roofing,<br />
a building supplies wholesaler<br />
with seven Washington<br />
stores, will move its Poulsbo<br />
operation to the former car<br />
dealership site over the next<br />
few months. Property manager<br />
Dave Pruitte said ABR will use<br />
the back section of the main<br />
building for warehouse space<br />
and will store additional roofing<br />
and building materials on<br />
the back of the lot.<br />
Pruitte said that still leaves<br />
approximately 15,000 square<br />
feet of space that will be leased<br />
in the building.<br />
“We’re in the process of talking<br />
to a number of potential<br />
tenants right now, and we<br />
hope to have that done in the<br />
next two or three weeks,” he<br />
said.<br />
He said a hair salon is interested<br />
in the main floor space,<br />
and that the upstairs spaces are suitable<br />
for medical or professional offices. Anyone<br />
interested in leasing information<br />
should call Pruitte at 360-710-7996.<br />
name change | from 28<br />
in 1999, didn’t see this coming. When he<br />
bought out company founder Pete DeBoer<br />
a couple years ago, he brought in another<br />
partner who did IT work.<br />
“We decided we needed to go back and<br />
really diversify more,” Petersen said. “The<br />
printer now is a computer. So it seems like<br />
(expanding into IT services) was a natural<br />
extension of what we were doing.”<br />
Olympic began offering a “Flex IT” program,<br />
an option that allows businesses<br />
to pay for a set number of hours of computer<br />
service each month, which can be<br />
used when needed. That gives customers<br />
the flexibility of utilizing whatever kind of<br />
service they need, Petersen said, whether<br />
it’s computer repairs or system upgrades.<br />
While the standard charge for regular<br />
computer work is $75 an hour, on the Flex<br />
IT plan it’s $55, and $50 for customers who<br />
sign up for autopay.<br />
“We’re also hoping that by switching to<br />
providing IT services, we’ll get more customers<br />
that need printer cartridges,” Petersen<br />
said.<br />
The company also has resumed the service<br />
of picking up electronic waste for recycling.<br />
“There are numerous electronic items<br />
that are not covered by the Washington<br />
State free E-Cycle program,” said Erik<br />
Petersen, Jeff’s son who is vice president<br />
of operations at Olympic Technology Resources.<br />
The company charges a nominal fee for<br />
picking up these items for processing.<br />
“We are firm in our commitment to being<br />
a green sustainable business,” Erik<br />
Petersen said.
WWW.KPBJ.COM<br />
MARCH <strong>2015</strong> | 35
36 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
business strategy<br />
Cheeseburgers get a<br />
bum rap in my estimation.<br />
They are<br />
easily viewed as being<br />
common, ordinary, or one<br />
shade. Too<br />
many people<br />
have a<br />
frame of<br />
reference of<br />
a thin patty<br />
with a feeble<br />
excuse<br />
for cheese<br />
pressed between two pale,<br />
uninteresting buns. No<br />
foreplay here.<br />
I can still hear the late<br />
John Belushi screaming<br />
out “Cheeseburger,<br />
cheeseburger, cheeseburger<br />
... Pepsi no Coke,” on the<br />
famous “Saturday Night<br />
Live” skit of the 1970s. I<br />
would argue that there<br />
are more shades of cheeseburgers<br />
than meet the eye.<br />
There may be some that<br />
will titillate your senses.<br />
If you venture outside<br />
of a fast-food joint, you<br />
may just be blissfully surprised.<br />
Cheeseburgers can<br />
be unique based on the<br />
cheese. The 99-cent option<br />
at the drive-thru window<br />
is undoubtedly offering<br />
some faux cheese “product.”<br />
I’ve dined at many a<br />
restaurant (some pretty<br />
hole-in-the-wall hangouts)<br />
where the cheese is cool<br />
and classy — be it bleu,<br />
Muenster, cheddar, Swiss,<br />
| dan weedin<br />
Fifty shades of cheeseburgers<br />
or my personal favorite,<br />
pepperjack.<br />
The buns are always important<br />
(just as in the<br />
movie I am parodying,<br />
I’m sure). Instead of some<br />
flimsy white processed<br />
bread that probably came<br />
out of a plastic wrapper,<br />
consider your delight in<br />
nibbling on a Kaiser, sourdough,<br />
multi-grain, artisan<br />
roll, or even glutenfree!<br />
Heck, I even add some<br />
bourbon and honey to my<br />
cheeseburgers to pump up<br />
the taste. Alcohol always<br />
helps in setting the mood,<br />
don’t you think?<br />
Hungry yet?<br />
Here’s the deal. Cheeseburgers<br />
can seem ordinary<br />
and uninspiring to people<br />
unless they are dressed up<br />
a little bit. So can you and<br />
your business. If you don’t<br />
dress up your value to others<br />
(be it for individuals<br />
or companies), then you’ll<br />
be as unappealing as that<br />
fast-food cheeseburger for<br />
99 cents.<br />
Here’s how you add some<br />
pizzazz to your brand and<br />
business…<br />
Become an object of interest<br />
by being well read<br />
and well versed in the issues<br />
surrounding business.<br />
That means reading<br />
the national and local papers<br />
for insight into what’s<br />
happening in the world.<br />
You don’t need to be an expert,<br />
but you do need to be<br />
conversational. The more<br />
you know about the world<br />
you live in and how it affects<br />
others (namely your<br />
clients and potential clients),<br />
the more attractive<br />
you will be to them.<br />
Improve your vocabulary<br />
and delivery of your<br />
message to incite emotion,<br />
rather than logic. Emotion<br />
makes people move and<br />
take action; logic merely<br />
makes people think.<br />
Thinking can often lead to<br />
wasted time and opportunity.<br />
Being influential in<br />
the end is good for your<br />
clients and good for you.<br />
You are influential when<br />
you can deliver an honest,<br />
straightforward and value-laden<br />
message in your<br />
marketing and personal<br />
communication. For a second<br />
consider movie titles.<br />
How important are they<br />
to even get you to read the<br />
review or watch the trailer?<br />
How enticing are your<br />
“titles?”<br />
Develop singular and exclusive<br />
intellectual property<br />
that jumps out at people<br />
like a sizzling bacon<br />
cheeseburger coming off<br />
the grill. Intellectual property<br />
is the manifestation of<br />
your expertise, experience,<br />
opinions and smarts. It’s<br />
delivered through books,<br />
columns, articles, speeches,<br />
webinars, workshops,<br />
podcasts, videos and visual<br />
processes scribbled on<br />
the back of cocktail napkins.<br />
The more of an intellectual<br />
property empire<br />
you build, the more alluring<br />
you become.<br />
Get away from your computer<br />
and interact with<br />
people. You will learn how<br />
to best help them and that<br />
will make you valuable.<br />
I’ve observed that an increasing<br />
number of business<br />
leaders and professionals<br />
are defaulting to<br />
technology, rather than<br />
“old school” face-to-face<br />
communications. People<br />
are hired, fired, promoted,<br />
prospected and communicated<br />
with through text<br />
and email. While these<br />
platforms have their uses,<br />
they should be more about<br />
information, not relationships.<br />
If you want to stand<br />
out in a crowd, maybe you<br />
should get up on the shoulders<br />
of the masses so you<br />
can be seen.<br />
Final thought: Not only<br />
does straying from looking<br />
and tasting like an ordinary<br />
cheeseburger work<br />
for your individual success,<br />
it also helps you recruit<br />
and hire interesting<br />
and talented people.<br />
That’s similar to adding a<br />
little bourbon and honey<br />
to your cheeseburger mix<br />
... it keeps everyone coming<br />
back for more. Talented<br />
people have more opportunities<br />
than ever before<br />
to seek jobs and careers<br />
that interest and<br />
inspire them. Plain old<br />
cheeseburger companies<br />
might be like working at<br />
the drive-thru window<br />
when the skill sets more<br />
mirror the boardroom.<br />
Get that burger out of its<br />
dingy little cardboard box<br />
and onto a snazzy colored<br />
dish with steak fries on the<br />
side. The more compelling<br />
you are to smart people,<br />
the more smart people you<br />
will bring in to your organization<br />
and that always is<br />
a recipe for prosperity.<br />
Why don’t you try adding<br />
a few shades to your<br />
business and your burgers?<br />
Start slow, but start.<br />
Stop worrying about what<br />
others might think because<br />
waiting will lose you<br />
time and opportunity like<br />
was stated earlier. The results<br />
you gain may just be<br />
highly stimulating!<br />
• Dan Weedin is a strategist,<br />
speaker, author and<br />
executive coach. He helps<br />
business leaders and executives<br />
to become stronger<br />
leaders, grow their<br />
businesses, and enrich<br />
their lives. You can reach<br />
him at 360-697-1058; e-<br />
mail at dan@danweedin.<br />
com or visit his website at<br />
www.DanWeedin.com.<br />
Museums, local cultural<br />
organizations in need<br />
letter to the editor<br />
To the Editor:<br />
What does it take to make a strong<br />
community? And how can you help<br />
make a difference?<br />
Did you know that communities<br />
with vibrant cultural organizations<br />
are more competitive for high-paying<br />
jobs and high-quality workers, and<br />
enjoy greater economic prosperity?<br />
Kitsap is hopefully poised on the<br />
verge of emerging out of the economic<br />
doldrums. Hopefully that improved<br />
prosperity will include our<br />
cultural organizations as well.<br />
Studies have shown that students<br />
who are engaged in cultural activities<br />
excel in school and are more<br />
comfortable working in diverse communities.<br />
Science, heritage and arts<br />
experiences help advance education<br />
and enhance the economy, as well as<br />
enrich our quality of life.<br />
Yet here in Bremerton we are faced<br />
with a serious dilemma of having<br />
a number of important cultural resources<br />
such as the Puget Sound Naval<br />
Shipyard Museum, the Kitsap<br />
Historical Society Museum, the Valentinetti<br />
Puppet Museum, the theater<br />
and music organizations and<br />
others that are struggling to pay<br />
their expenses and rent. These organizations<br />
are important to the business,<br />
cultural and educational life of<br />
the entire county and West Sound,<br />
not just the city of Bremerton.<br />
Little public attention has been paid<br />
to the fact that Bremerton has a huge<br />
low-income population, unlike the<br />
rest of the county. This is especially<br />
noticeable in the statistics of the free<br />
and reduced-fee meal program in the<br />
Bremerton School District, where approximately<br />
65 percent participate in<br />
the program. Some individual schools<br />
reach as high as 80 percent.<br />
Are we to assume that Bremerton<br />
school children and families are not<br />
worthy of having access to these facilities<br />
and that these facilities are<br />
therefore expendable to the overall<br />
economic and cultural future of the<br />
county? I would hope not. Hopefully<br />
there are civic-minded individuals<br />
and organizations that are willing to<br />
lend their support and expertise to<br />
ensure their futures as an important<br />
part of Kitsap’s vision.<br />
—Stanley W. Hess, museum curator<br />
Valentinetti Puppet Museum,<br />
Bremerton
WWW.KPBJ.COM<br />
regional economy | john powers<br />
Confluence of attributes creates economic future<br />
From the strategic confluence of four<br />
primary community attributes (population,<br />
land use, transportation and commerce)<br />
springs a community’s<br />
economic future.<br />
<strong>Last</strong> October I wrote<br />
about how communities<br />
across Kitsap are in the<br />
process of shaping Kitsap’s<br />
economic future as<br />
they update their longrange<br />
comprehensive plans<br />
(www.kitsapsun.com/kpbj/areas-compplan-udates).<br />
I talked about the purpose<br />
of community comprehensive planning in<br />
order to anticipate and effectively manage<br />
growth; and, how to assess, align and<br />
aim community resources at a targeted<br />
future.<br />
I also shared my perspective on the importance<br />
of garnering meaningful input<br />
from all the various community stakeholders;<br />
in particular, the business community<br />
as ongoing investors in our collective<br />
economic future. Over the past six<br />
months, a great deal has already occurred<br />
in the process of updating our comprehensive<br />
plans, and much more will follow<br />
in the next fifteen.<br />
<strong>Last</strong> fall our Alliance provided market<br />
data regarding our local economy at a series<br />
of town-hall meetings hosted by the<br />
county throughout Kitsap. In October our<br />
Decision Makers II event focused on the<br />
economic development aspects of projected<br />
growth in the unincorporated urban<br />
growth area of Silverdale. At our December<br />
board meeting in Port Orchard, we<br />
MARCH <strong>2015</strong> | 37<br />
captured valuable input from many of the<br />
largest private-sector employers in Kitsap<br />
as to their future needs involving transportation,<br />
infrastructure, workforce, zoning<br />
and building permits, and maintaining<br />
an overall vibrant business climate.<br />
And, at our Alliance’s annual economic<br />
forecast conference in January, we conducted<br />
a web-based “instant survey” in<br />
which scores of attendees provided direct<br />
and instantaneous input on a variety of<br />
questions pertaining to planning for Kitsap’s<br />
economic future.<br />
This survey yielded some predictable<br />
and not-so-predictable responses. The<br />
majority of respondents deemed the overall<br />
business climate in Kitsap as average<br />
to good (less than 5 percent ranked it as<br />
poor). Most employers anticipated growing<br />
and hiring more FTE’s this year —<br />
matching the overall perception that Kitsap’s<br />
economy is growing. And when it<br />
came to identifying priorities in advancing<br />
business opportunities, one out of<br />
three identified “skilled workforce” as<br />
their top priority.<br />
On the not-so-predictable inputs, the following<br />
selections surprised many as they<br />
gleaned the immediate inputs: technology<br />
see future | 38<br />
market | from 27<br />
zoning change that would allow buildings<br />
of that height along Bay Street.<br />
“What he really wants to see,” Ryan<br />
said, “is he wants the market to succeed,<br />
he wants the retail to succeed — he wants<br />
the first one to two levels of every building<br />
to be retail. And maybe a level of professional<br />
(offices), and the rest of them<br />
adult-living condos.<br />
“People who want to be in a downtown<br />
core, who want to be near the marinas,<br />
who want to have views, and have the<br />
money to do it. And those are the people<br />
who are going to support the market.”<br />
Will the market make it?<br />
Brozovic said he suggested ways to generate<br />
more sales at Bay Street Meat Co.,<br />
such as adding a smoker at the shop, doing<br />
barbecue outside in the vacant lot<br />
next to the market and setting up an offsite<br />
game processing operation. But nothing<br />
came of the ideas.<br />
Ryan said city codes won’t allow a smoker<br />
in the market, though he recently spent<br />
almost $10,000 on “a custom-built smoker/<br />
rotisserie/grill, on a custom-made trailer,”<br />
which will be used off-site since there’s<br />
currently not space for it at the market.<br />
It could be used as part of Hogfest, a barbecue<br />
cook-off that Ryan envisions as a<br />
countywide event and a big promotion for<br />
the market in <strong>2015</strong>.<br />
Weekend special events held in recent<br />
months to draw people to the market have<br />
been organized by Katie King, who’s part<br />
of the family-run seafood business. One<br />
event was a chowder cook-off that Northwest<br />
Seafood & Wine planned to host in<br />
February, but it was canceled.<br />
The seafood shop owners would not<br />
comment on the status of their business<br />
or whether they plan to stay at the market,<br />
but some of the smaller vendors remain<br />
optimistic that the market can thrive.<br />
Though he’s no longer part of it, Brozovic<br />
hopes that will happen.<br />
“I wish them all the success,” he said.<br />
“I would love to see that market actually<br />
make it.”<br />
As for Ryan, he remains enthused about<br />
the market venture, and prospects for future<br />
development downtown. Ryan said<br />
after the recent news of Tommy C’s having<br />
to move out of its site off Bethel Road,<br />
he talked to owner Tommy Cash about relocating<br />
his restaurant and bar into the<br />
Myhre’s building.<br />
That wasn’t feasible, but Ryan said he<br />
and Samadpour are looking for a tenant<br />
there and plan to improve the building’s<br />
exterior appearance. That includes connecting<br />
the roof of Myhre’s to the market<br />
building to cover the vacant lot in between,<br />
which Ryan said could allow for a<br />
possible expansion of the market.<br />
“The thing is, what I will give Don, he<br />
is a dreamer,” Brozovic said. “And he is a<br />
guy that can look at something and go …<br />
what can I do here?”<br />
Brozovic is back on his feet again, and<br />
has returned to doing consulting work.<br />
He’s actually working on a project being<br />
built in Everett, a six-story apartment/retail/farmers<br />
market development called<br />
Potala Market Place that’s similar to what<br />
Samadpour would like to develop in Port<br />
Orchard.<br />
The future in Port Orchard may or may<br />
not include condo developments that<br />
change the physical landscape. It’s unknown<br />
whether Ryan can recruit other<br />
small businesses to fill the current market<br />
vacancies. And the question remains<br />
on whether a marketing effort to attract<br />
wider interest can be implemented as<br />
the market’s second tourist season draws<br />
near.<br />
But according to Ryan, ever the pitchman<br />
for business ideas, the viability for<br />
his project beyond its challenging first<br />
year depends on community support.<br />
“If the local community doesn’t feel like<br />
this is a good enough attraction for them<br />
to come to, “ Ryan said, “we’re not going<br />
to get enough support to keep it alive.”
38 |MARCH <strong>2015</strong> WWW.KPBJ.COM<br />
car review<br />
By Lary Coppola<br />
For KPBJ<br />
| <strong>2015</strong> fOrD fusiOn<br />
Sedan’s Titanium version<br />
offers midsize luxury,<br />
European-inspired design<br />
FUTUre | From 37<br />
The <strong>2015</strong> Ford Fusion, like everything<br />
else in this market segment,<br />
is your basic five-passenger, fourdoor<br />
midsize sedan. And just as the jelly<br />
bean-shaped Ford Taurus redefined basic<br />
sedan design upon its debut in 1985,<br />
the Ford Fusion has redefined the modern<br />
midsize family sedan.<br />
Debuting in 2005 as a 2006 model, the<br />
Fusion was restyled for the 2010 model<br />
year and again for 2013. Except for the inevitable<br />
evolutionary upgrades, the <strong>2015</strong><br />
Fusion remains relatively unchanged,<br />
while offering attractive styling, a variety<br />
of sophisticated electronic audio and communication<br />
choices, and a sporty character<br />
more often associated with German<br />
sport sedans than Detroit iron.<br />
We had the opportunity to drive the topof-the-line,<br />
all-wheel-drive <strong>2015</strong> Titanium<br />
model of this attractive sedan while on<br />
a recent jaunt to South Florida. While the<br />
Fusion’s eye-pleasing sleek lines and wide<br />
range of available powertrains — including<br />
gas, hybrid, and plug-in — make it appealing<br />
to a variety of buyers, this review will<br />
focus primarily on the Titanium version.<br />
Walkaround: The exterior of the <strong>2015</strong><br />
Fusion is basically unchanged, but is still<br />
very striking, combining German-type<br />
luxury styling with wraparound headlights<br />
and aggressive front-end design cues obviously<br />
influenced by Aston Martin — which<br />
was once part of Ford. While the Fusion<br />
is classified as midsize, it looks, feels and<br />
drives larger, although its overall measurements<br />
very closely mirror those of the Honda<br />
Accord and Nissan Altima.<br />
The styling changes for <strong>2015</strong> are minimal<br />
— new original wheel designs, and<br />
four new exterior colors — Bronze Fire<br />
Tinted Clearcoat Metallic, Guard, Tectonic,<br />
and Magnetic.<br />
Interior: The Fusion Titanium comes<br />
standard with leather upholstery, leather-wrapped<br />
steering wheel, heated front<br />
sport seats, dual-zone automatic climate<br />
control, keyless ignition/entry, pushbutton<br />
start, aluminum pedals, auto-dimming<br />
mirrors, rear parking sensors, rearview<br />
camera, a 12-speaker Sony audio system<br />
with HD radio, a sport-tuned suspension<br />
and 18-inch wheels.<br />
Our test model included the all-new Terracotta<br />
package, which is only available<br />
on the <strong>2015</strong> Fusion SE and Titanium models.<br />
It features Terracotta-colored leathertrimmed<br />
seats and door inserts. Our test<br />
vehicle also featured the standard 10-way<br />
driver’s seat with memory, and 4-way passenger<br />
seat, as well as the optional heated<br />
and cooled versions of those seats.<br />
The rear seats are comfortable, with adequate<br />
leg, knee and headroom for passengers<br />
up to about 6 feet tall. The adjustable<br />
headrests are comfortable for passengers,<br />
but can interfere with rear visibility.<br />
Instrumentation is modern and attractive,<br />
with an illuminated blue needle on<br />
the speedometer. An optional dual LCD<br />
display allows drivers to toggle through<br />
a variety of functions. One cool feature is<br />
the overhead interior lighting, which you<br />
work with the swipe of your finger.<br />
The steering wheel is home to buttons<br />
should be a top priority for expansion in<br />
the coming year; demand for technical certificates<br />
trumps bachelor’s degrees ... but<br />
not by much; commuting times are critically<br />
important to employees; and, broadband<br />
telecommunication infrastructure is<br />
as important to our economy as roads.<br />
A complete report on the “Instant Survey”<br />
results can be found on our website:<br />
kitsapeda.org/<strong>2015</strong>/02/<strong>2015</strong>-economicforecast/<br />
— or link via our main website<br />
at www.kitsapeda.org .<br />
KEDA intends to continue to use this<br />
“instant survey” tool to assist us and our<br />
public partners as we work together to<br />
plan for our economic future. Please contact<br />
us if your organization or business is<br />
interested in participating in this unique<br />
opportunity.<br />
We will continue the communities comp<br />
plan conversation (with a focus on transportation)<br />
at KEDA’s annual meeting on<br />
<strong>March</strong> 19 at the Kitsap Conference Center.<br />
The meeting is open to the public,<br />
with registration at www.kitsapeda.org.<br />
You may also continue to follow the<br />
comp plan update process by logging onto<br />
local government websites for a list of<br />
meetings and other ways you can participate<br />
in sharing your thoughts and ideas<br />
about Kitsap’s future. Here’s the list:<br />
www.compplan.kitsapgov.com<br />
www.planning@cityofportorchard.us<br />
www.ci.bremerton.wa.us/compplan/<br />
doc/schedule.pdf<br />
www.cityofpoulsbo.com/planning<br />
www.ci.bainbridge.gov/615/navigatebainbridge<br />
Planning together, growing together,<br />
prospering together — for generations.<br />
On Kitsap!<br />
• John Powers is executive director of the<br />
Kitsap Economic Development Alliance.<br />
<strong>2015</strong> Ford Fusion<br />
controlling audio input and volume, cruise<br />
control, hands-free phone operation, vehicle<br />
information and settings, and voice activation.<br />
Technology includes Ford’s Sync voice<br />
recognition and the MyFord Touch interface.<br />
Like most Microsoft products, both<br />
have their idiosyncrasies and can be frustrating<br />
at best, however, there have been<br />
recent improvements — and unlike the<br />
last Fusion we drove, we experienced no<br />
problems using the system.<br />
Safety features on all Fusion models include<br />
front seat side airbags, front knee<br />
airbags and side curtain airbags, anti-lock<br />
disc brakes, traction control, electronic<br />
stability control.<br />
Optional technology included on our<br />
test model were blind-spot monitoring,<br />
cross-traffic alert, lane departure warning,<br />
lane-keeping assist, rearview camera<br />
and inflatable rear seatbelts. Advanced<br />
optional safety features include adaptive<br />
cruise control, blind-spot detection, lanekeeping<br />
assist, and the Active Park Assist<br />
option, which automatically measures<br />
and maneuvers the Fusion into a parallel<br />
parking space — a feature normally reserved<br />
for higher-end luxury cars.<br />
The Fusion offers 16 cubic feet of cargo<br />
space — slightly more than its Camry<br />
and Altima competitors, which each offer<br />
15.4 cubic feet, while the Accord measures<br />
15.8.<br />
Under The Hood: The Fusion Titanium<br />
is available with front-wheel drive or allwheel<br />
drive, which is how our test model<br />
was equipped. It’s powered by a turbocharged,<br />
DOHC 2.0-liter EcoBoost inline<br />
four-banger, that puts 240 ponies to the<br />
pavement, with 270 lb. ft. of torque. The<br />
aluminum block powerplant boasts four<br />
valves per cylinder and twin independent<br />
variable camshaft timing. It’s married to<br />
a smooth 6-speed automatic transmission<br />
that shifts in all the right places, and features<br />
paddle shifters. EPA fuel mileage<br />
ratings are 22/city, 31/highway for a combined<br />
25 mpg.<br />
Behind The Wheel: As noted earlier,<br />
the <strong>2015</strong> Fusion feels and drives larger<br />
than it is. While it doesn’t feel as nimble<br />
as some European and Asian midsize<br />
see FUsIon | 39
WWW.KPBJ.COM<br />
car review<br />
By Lary Coppola<br />
KPBJ contributor<br />
There’s more than one reason the<br />
<strong>2015</strong> VW Golf is the North American<br />
Car of the Year — not to mention<br />
earning a few other honors as well since<br />
its debut late in 2014. The seventh generation<br />
of the most successful European car<br />
of all time was completely redesigned for<br />
<strong>2015</strong>, and the Volkswagen Golf lineup has<br />
become one of the most extensive vehicle<br />
families of compact hatchbacks, featuring<br />
both three and five-door body styles and<br />
multiple powertrain combinations.<br />
I’ve had occasion to drive them all — including<br />
the all-electric eGolf, as well as the<br />
diesel version — which were showcased at<br />
a recent press event. I drove another version<br />
in my regular weekly rotation, and yet<br />
another as a courtesy loan during a personal<br />
business trip to Atlanta.<br />
The <strong>2015</strong> Golf lineup features the gasoline-powered<br />
Golf TSI and energetic GTI<br />
models, in two, and four-door hatchback<br />
configurations. Also available is the fourdoor,<br />
diesel-powered Golf TDI, and the<br />
aforementioned all-electric e-Golf. Also,<br />
VW just recently debuted the roomy <strong>2015</strong><br />
Golf SportWagen. It seems there’s a Golf<br />
for just about every driver’s needs — except<br />
the hot rodder. Until now… Enter the<br />
high-performance Golf R, which is a rocket,<br />
pure and simple.<br />
The only hatchback competition for<br />
the <strong>2015</strong> Golf R is its more expensive colleague,<br />
the Audi S3. However, look for a<br />
new, hotter Ford Focus in the 2016 model<br />
year.<br />
Safety equipment on all Golf models includes<br />
dual front airbags, front seat-mounted<br />
side impact airbags, side air curtain airbags,<br />
antilock brakes, electronic brakeforce<br />
distribution, brake assist, electronic<br />
stability control and hill-hold assist.<br />
Walkaround: The Golf is VW’s first use<br />
of its versatile MQB platform in the U.S.<br />
| <strong>2015</strong> vw Golf<br />
Volkswagen Golf-R:<br />
A wolf in sheep’s clothing<br />
<strong>2015</strong> Volkswagen Golf<br />
The evolutionary styling leaves it easily<br />
identifiable as a Golf, in spite of a slightly<br />
longer wheelbase, longer hood with short<br />
overhangs, a wider track and lower roof<br />
than the previous model. The Golf’s familiar<br />
shape is crisper yet more rounded,<br />
and aggressive looking.<br />
The distinctions between the rest of the<br />
Golf lineup and the R are subtle, with the<br />
most noticeable being black finish side<br />
mirror backs, four tailpipes, and R logos<br />
on the front fenders. The most significant<br />
change is the front fascia, which features<br />
standard Bi-Xenon headlights with<br />
U-shaped LEDs flowing into a slimmer<br />
grille with larger air intakes. LED running<br />
lights are standard, as are 18-inch, R-<br />
specific design alloy wheels, with 19-inchers<br />
optional.<br />
Interior: While all <strong>2015</strong> Golf models get<br />
comfortable seats, a stylish interior with<br />
thoughtfully placed controls, plus a new<br />
standard color touchscreen and plenty of<br />
space for people and cargo — the Golf R<br />
features heated leather seating surfaces,<br />
power driver’s seat, and automatic climate<br />
controls as standard equipment.<br />
Controls are angled slightly toward the<br />
driver, and the instrumentation features<br />
classic, easy to read, white-on-black numbering.<br />
An information screen sits between<br />
the tach and odometer and allows drivers<br />
to easily see various functions by toggling<br />
a steering wheel-mounted control.<br />
A premium audio system by Fender —<br />
of guitar fame — is optional. All <strong>2015</strong> VW<br />
Golf models come standard with iPhone<br />
connectivity using Apple’s newest Lightning<br />
plug. With our iPhone 6 plugged in,<br />
we were disappointed the phone’s navigation<br />
audio commands didn’t come through<br />
the car’s speakers, as they do with Nissan,<br />
Hyundai, and most luxury brands. However,<br />
the Golf’s built-in navigation works<br />
just fine.<br />
There’s ample headroom and adult-sized<br />
legroom front and back. Cargo space measures<br />
22.8 cubic feet, and the Golf’s boxier<br />
shape allows stuff to be stacked nearly all<br />
the way to the roof.<br />
Under The Hood: The Golf R features<br />
a 2.0-liter turbocharged, direct injection<br />
TSI 4-cylinder powerplant. It boasts<br />
variable valve timing with two-stage exhaust<br />
valve lift, and delivers 292 horses<br />
and 280 lb.-ft. of torque — 36 more horses,<br />
and 37 lb.-ft. more torque than the previous<br />
R model. It’s EPA rated at 23/30 mpg<br />
City/Highway — an improvement of three<br />
miles per gallon over the previous-generation<br />
Golf R, which originally debuted as a<br />
2012 model.<br />
The engine is married to either a 6-speed<br />
manual or VW’s DSG automatic transmission.<br />
All Wheel Drive is standard.<br />
Behind The Wheel: Simply put, the Golf<br />
R is a blast to drive. VW says it does the<br />
0-60 drill in 4.9 seconds, but it feels faster<br />
than that. Our test drive took us from Pacific<br />
Beach just north of San Diego, across<br />
the hills to Julian and back. The route featured<br />
a lot of winding, hilly, 2-lane blacktop,<br />
and in the R, it was an E-Ticket ride.<br />
Handling on the Golf R is tight and certain,<br />
thanks to all-wheel drive, lightning<br />
shifts — up and down — delivered by the<br />
DSG paddle shifters, and the DCC option<br />
package, which includes a sophisticated<br />
adaptive damping system, bigger brakes,<br />
19-inch wheels, more aggressive tires, and<br />
MARCH <strong>2015</strong> | 39<br />
navigation. We easily handled corners<br />
marked 35 at double that speed. Side bolsters<br />
in the comfortable front seats held<br />
us firmly in place around those corners<br />
while the firmer suspension all but eliminates<br />
body roll, inspiring driver confidence.<br />
Braking is formidable and we never<br />
experienced a hint of fade, no matter<br />
how hard or often we hit them.<br />
Volkswagen says the Golf R is the fastest<br />
car it’s ever brought to the U.S. After<br />
a day behind the wheel of this missile, we<br />
don’t doubt it. Top speed is limited to 155<br />
mph, and while hitting three digits a number<br />
of times, we didn’t get near that, but<br />
felt like we could — and pretty quick.<br />
Whines: For some reason, Volkswagen<br />
has declined to put a USB port in the Golf,<br />
but the iPhone connection does fit the latest<br />
version. If you like your music loud,<br />
the optional Fender system delivers, but<br />
at low to moderate volumes leaves something<br />
to be desired.<br />
Bottom Line: The new <strong>2015</strong> Volkswagen<br />
Golf R is sophisticated machinery with<br />
European road manners. The fact this car<br />
is so much fun to drive — and yet still affordable<br />
at just over $39,000 — is perhaps<br />
its best quality of all.<br />
• For more vehicle reviews, visit www.<br />
autoreviewers.com.<br />
fUsIon | from 38<br />
sports sedans, it accelerates much quicker<br />
than you expect a four-banger to in a car<br />
this size. Driving from Fort Lauderdale to<br />
Lake Okeechobee, and then back through<br />
Palm Beach, the Fusion proved to handle<br />
solidly, with a quiet, comfortable ride,<br />
strong braking, and steering that fit our<br />
driving style pretty well.<br />
Since Florida is so flat, there were no<br />
hills to conquer, but the Fusion acquitted<br />
itself well over a variety of road surfaces<br />
on the winding two-lane blacktop around<br />
the massive lake, as well as on the freeways.<br />
On the all but deserted four-lane<br />
Highway 27, between what used to be Andytown<br />
and South Bay, we had difficulty<br />
keeping it under 85 — because of the quiet,<br />
comfortable ride, it just didn’t feel we<br />
were moving that fast. On I-95, where the<br />
70 mph speed limit is a mere suggestion,<br />
keeping up with high-speed traffic was effortless.<br />
Whines: Making a U-turn requires plenty<br />
of space — but less than a Honda Accord.<br />
Bottom Line: In a segment cluttered<br />
with choices, the sleek, eye-catching, European-inspired<br />
design and surprisingly<br />
potent powertrain make the <strong>2015</strong> Ford<br />
Fusion Titanium an attractive choice<br />
that makes a bold fashion statement. At<br />
$39,125 as tested, it’s a good value for this<br />
segment as well.
40 |MARCH <strong>2015</strong> WWW.KPBJ.COM