IT Policies and Resources - Emory University School of Medicine

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Topics • How SOM IT is organized, and why it matters • How to get help • Policies and Standards • Communications and Listservs • Employee Benefits • Best Practices and Working from Home
IT at Emory • Emory University (EU) and Emory Healthcare (EHC) – Are two separate business units – Operate separate networks – Operate separate Help Desks • School of Medicine (SOM) – comprised of more than 50 departments, centers, and institutes – Spans EU and EHC networks – IT support models vary, can be decentralized • Information Technology Services (ITS) – Reports to the Dean’s office – Employs about a third of SOM’s estimated 100 professionals delivering IT services throughout the School – Contracts with many SOM departments needing IT support, not all • Get to know your “local support” person(s)
Page 1: New Staff Orientation Information T
Page 5 and 6: http://help.emory.edu
Page 7 and 8: Standards - Software • Windows XP
Page 9 and 10: Communications, Listservs and Manag
Page 11 and 12: AV Assistance in SOM Bldg • Reque
Page 13 and 14: Employee Benefits • Free antiviru
Page 15: Thank you Questions?

IT Policies and Resources - Emory University School of Medicine

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