1 - LumenVox

Speech Driven Assistant
LumenVox's Speech Driven Assistant for TeleVantage is a complete
turn-key program to speech-enable name directories, contact lists,
voicemail, IVRs, and emails, providing all callers hands-free phone
interactions. The system also allows for alternate names, nicknames,
and various spellings and pronunciations to be recognized.
LumenVox’s Speech Driven Assistant
for TeleVantage has become the most
valued component in our operation of a
speech-activated hotline, 1-800-US-LOTTO.
Derek Henry
CEO of 1-800-US-LOTTO
Corporation
Remote Access to:
Speech enabled outbound dialing
Users can say a name from their personal contact lists when they want to place a call
Speech enabled name directory
Callers can speak the name of the person or department they want to reach
Support for workgroups and multiple company configurations
Transfer fax calls to specified extension
Add alternate names, spellings, and pronunciations
Speech enabled voicemail access
Access, control, and manage voicemail with speech
Reply directly to caller's phone number or extension
Forward messages to other users
Speech enabled IVR (LumenVox's Speech Platform)
GUI-based development tool to create a variety of IVR applications
Supports both Speech and DTMF input
External database access
Speech enabled access to email
Access POP3, Exchange Server, and IMAP email
Reply to email in an attached recorded audio format or with user predefined text messages
NeoSpeech Text-to-Speech (TTS)
Play prompts of un-recorded proper names, dynamic IVR applications, and emails
Assistant Features:
Speech activated dialing to contact list
Transfer to another extension from voicemail
Navigate, forward, save, and delete voicemail
IMAP, POP3 and Exchange server email access
DTMF and Speech input
Configure Speech Driven Assistant database remotely
Barge-in capability with CSP compatible Intel Dialogic cards
Live run-time GUI status monitoring
Speech Platform included
Speech Tuner included
NeoSpeech Text-to-Speech included
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