CIS Annual Report 2004 - Department of Computer Information ...

Annual Report for 2004
Depa rtment of Comput er Information Systems
Robinson College of
Business
Georgia State University
1

“The Computer Information Systems Department has long been
known for its well charted pathway o f progress and accomplishment.
However, it is our distinctive bonding of research and practice that is
paving the road ahead, providing a highly durable surface for
continuing the unending journey to ever-higher levels of
achievement.”
– Jim Senn, CIS Department
2

Dear Reader
Welcome to the 2004 annual report of the Department of Computer
Information Systems at Georgia State University. We are proud that we
have continued to maintain our high rankings again this year among the
top-ten rank of graduate information systems programs in the United
States. The high quality of our programs continues to improve. In 2004 we researched
and completely redeveloped our MS curriculum and worked these proposals through the
various approval bodies to win acceptance. During this year we also implemented several
major new facilities including the addition of 60 student workstations to our active learning
classroom, the completion of our new student design and development architecture, and the
construction of the CIS virtual laboratory.
The year brought us opportunities to engage two new staff members, and we have been
fortunate in attracting and recruiting additional top-notch support folks who have
continued our progress in drawing higher performance evaluations from the faculty. We
also operated a major campaign to increase the impact of our executive roundtable, with
clearly increased interest and attendance.
Those of us engaged in the department believe we have been entrusted with one of the
“crown jewels” of the People of Georgia: A very high quality division in a fine institution
of higher education. This is our report for our past calendar year of service to our various
constituents. As you leaf through the pages, I hope you will be pleased with our
accomplishments and favorably disposed toward our efforts on behalf of this public trust.
We have done our best work this year, as in years past, and remain dedicated to becoming
better with each passing year.
It has been, and ever will
be, our pleasure to serve you.
Yours sincerely,
Richard L. Baskerville, PhD CEng
Chairman of the Department

Snapshot: The Department at the close of 2004.
The vision of the CIS Department at Georgia State University is to be a world leader in the
advancement of knowledge in information systems and technology by leveraging the diverse
strengths of our distinguished faculty. Our mission is therefore the creation and dissemination of
knowledge about, and solutions to, the issues facing management and IS professionals in the
successful deployment of information technology. Our activities embrace research and
development of this knowledge, and its dissemination through education, scholarly publications,
professional presentations, and practice. Leadership requires the Department to anticipate rather
than react to issues and trends, providing innovative, quality solutions in research and education,
and assuming an active role in the governance of our academic and professional societies.
Unique Nature of Our Department in the US
Formed in 1969, the CIS Department of Georgia State University's Robinson College
of Business is
nearly 36 years old, and unique in many respects. First, it is a large information systems
department, probably the largest US department within a business school dedicated solely to
information systems. Second and surprisingly for its size, it is a high quality department, both in
terms of its academic programs (ranked 8 th among graduate schools nationally in U.S. News and
World Report) and its research (ranked 3 rd nationally in the Academy of Management Journal).
Third, the CIS Department has historically engaged a strong technical component in its faculty and
programs, while most business school information systems programs primarily focus on the
management and strategic issues of systems. Fourth, the CIS Department maintained its distinctive
identity and significant student population through periods when departments in other business
schools were shrinking and consequently merged with other departments (e.g. management,
accounting, operations, etc.).
Academic Programs
The Department operates four primary academic programs leading to five degree qualifications: (1)
A Bachelor of Business Administration with a Major in Computer Information Systems; (2) A
Master of Science with a Major in Computer Information Systems; (3) A Master of Business
Administration with a Major in Information Systems; (4) A Master of Business Administration with
a Concentration in Information Systems and (5) A Doctor of Philosophy in Business Administration
with a Major in Computer Information Systems. The Department also participates in three MBA
“Career Paths.” These are additional options for MBA students similar to dual concentrations: (1)
Accounting Information Systems Design and Assurance, (2) Information Systems Consulting, and
(3) International Business and Information Technology. The Department also offers several
certificates for students who complete specified course sequences, sometimes with minimum grade
requirements, such as the “Certificate of Excellence in C++ Programming.” The Department
supports the general BBA and MBA population by staffing introductory information systems
courses, sustaining elective credit for this population, and similarly supports the executive MBA
program with key CIS courses in that program. The Department also develops executive education
programs for business professionals.
Size
In academic year 2004-2005, the CIS Department has 27 full time faculty members. Of these, 21
are tenured or tenure-track, 6 are non-tenure-track. As of January 15, 2005, there
are 389 students in the BBA program, 86 students in the MS program, 94 students
in the MBA programs, and 24 PhD students. In the 2003-2004 academic year, the
Department offered 146 course sections generating 3616 semester credit hours.
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The student and faculty size grew steadily until 1999-2001, after which both declined to present
levels.
Facilities
The Department occupies the entire ninth floor of the Robinson College building in central Atlanta.
Additional faculty and staff offices are also housed on the fourth and eighth floors of this building.
The Department operates six major network servers, including a major student server, two Sun
servers, a production web/database server, a development web server, a virtual classroom/lab
server, and a student development architecture. We also operate the largest student workstation-
and both
equipped classroom at GSU, a 55-seat CIS classroom. We operate over 75 workstations,
wireline and wireless networks.
There are ten full-time staff members engaged in administrative and technical duties. A business
manager and four other staff members provide administrative support. A departmental technology
manager and one other staff member provide technical support. Three staff members are dedicated
by contract to manage the headquarters of the Association for Information Systems, a major
professional organization housed in the Department.
The Department operates a research laboratory in leased premises on the lower ground floor at 10
Park Place, two blocks from its offices in the RCB building. This laboratory will relocate to the
RCB building in 2005. This research laboratory houses the “BrainLab” currently undertaking
sponsored research on human brain-computer interfaces. The department also operates a security
firewall laboratory on the twelfth floor of the Robinson College.
During 2004, the department successfully implemented two new teaching facilities. A 40-seat
virtual laboratory enables faculty to create special purpose, on-demand CIS teaching labs in any
student-workstation-equipped classroom with Internet access. The virtual lab allows us to
instantiate special facilities, like a group decision support classroom, a data-mining classroom, or a
Computer-Aided Software Engineering classroom in any computer-equipped room available,
regardless of the power of the real student machines. The virtual laboratory is available outside of
class time for student homework (again, from anywhere the students choose). In 2004 we
implemented the new 55-seat CIS student-workstation classroom
Research Programs
The members of the Department engage in highly diverse research projects. The projects are rich
and varied in both technique and topic. The Department takes particular pride in fielding
quantitative, qualitative, and design research projects, and in sustaining important research in highly
technical matters as well as important research in management of information systems. CIS faculty
members are very productive researchers and publish prolifically, collectively producing more than
100 published research articles annually. Members of the CIS Department have been very
successful in attracting research grant support that reached an operating budget of $2.7 million in
sponsored programs during 2004.
Service Programs
The members of the Department are closely engaged with their professional community in
leadership roles such as editorships and organizational offices. They serve in a wide range of
international, national and local committees and working groups. The Department maintains
institutional relationships with several professional organizations and its local business community.
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Directorates and Support Activities
Research and Sponsored Programs
Faculty Research and Sponsored Funds Activities
2004
The CIS faulty has been successful in securing funding from a number of public and private
sources. The follo wing summarizes the research and sponsored activities for the faculty for 2004.
Faculty Member Project Title Source of Funds Amount
or Group
CEPRIN (Richard J. Research projec t Gartner
$112.900
Welke, Lars
Mathiassen, Arun
Rai
CEPRIN Research project Georgia Research
$47,000
Alliance
CEPRIN Conference sponsor Microsoft Corp. $2,500
CEPRIN Conference spo nsor Intel
$5,000
CEPRIN Conference spo nsor Gartner
$5,000
CEPRIN Doctoral student UPS
$12,000
support
CEPRIN
Travel and GRA
SIM APC $16,500
support grant
Moore, Melody Human-Computer
Interaction for Direct
National Science
Foundation
$224,000
Brain Interfaces
Melody Moore Human-Centered
Design of Context-
Aware Computing:
Scalability, Usability,
and Privacy
National Science
Foundation
$240,000
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Melody Moore
Melody Moore
Detmar Straub
Vijay Vaishnavi
Vijay Vaishnavi
Vijay Vaishnavi
Vijay Vaishnavi
General Purpose
Brain-Computer
Interface (BCI)
System
Rehabilitation
Engineering Research
Center for Workplace
Accommodation
Forum to Advance
Theory on National
IT Policy
Research Experience
for Undergraduates
(REU) Supplemental
grant to NSF ITR
project
Directory Services for
Communities of
Interest
ITR - Promoting
Semantic
Interoperability
of
Metadata for
Directories of the
Future
ITR - Promoting
Semantic
Interoperability of
Metadata for
Directories of the
Future
National Institutes of
Health NINDS
Bioengineering
Research Consortium
(BECON)
National Institute for
Disability and
Rehabilitation Research
(NIDRR RERC)
National Science
Foundation
National Science
Foundation
Sun Microsystems
Academic Equipment
Grant)
National Science
Foundation
National Science
Foundation
$477,000
$261,000
$30,000
$6,000
$111,515
$80,000
$86,000
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Laboratories: GSU BrainLab
Melody Moore, Coordinator of CIS Laboratories
www.cis.gsu. edu/brainlab
One of the most tragic circumstances that can befall a human being is a disease or injury that
renders the person completely paralyzed and unable to speak. The term "locked-in
syndrome" describes a half million people worldwide who are prisoners in their own bodies,
intelligent and alert but unable to communicate even their most basic needs. Technology,
however, is now providing hope for people who have severe paralysis and locked-in
syndrome. Over the last two decades, researchers have developed methods of controlling a
computer directly from the brain and other biometric signals. The GSU BrainLab is
researching real-world applications for biometric control, focusing on electroencephalogram
(EEG) technology to detect thresholds in specific temporal patterns or rhythms in brain
signals as well as functional near infrared (fNIR) imaging and galvanic skin response.
The GSU BrainLab is housed within the Computer Information Systems (CIS) Research Laboratory
at Park Place 10 on the GSU campus. The main focus of the CIS lab is to provide a venue for software
development, demonstrations, technical and research collaboration, data collection and analysis, and scholarly
publications. The facility includes a computer lab space with twenty Intel P3 and P4 class machines, laser
printers, and environmental control hardware in the form of a Slink-e interface to infrared and X10 controls
for devices. Internet connectivity is provided by a 10MBs connection to the GSU public network. A wireless
ethernet hub supports laptops and mobile devices (such as our "Aware 'Chair" intelligent context-aware
wheelchair). The recording lab provides complete EEG recording capabilities implemented by a 64-channel
SA Instruments bioamplifier, head stage, electrocaps, and brain signal acquisition and analysis computers.
The BrainLab also contains a hardware workstation with an oscilloscope, soldering station, and other
equipment to allow novel devices to be created and tested.
In addition to the brain signal recording equipment, the BrainLab also owns a commercial police
polygraph machine, which is being used to research galvanic skin response as a communication mechanism
for people with locked-in syndrome.
Affiliate GSU faculty: Melody Moore, Brendan Allison, Veda Storey, Geoffrey Hubona, Roy Johnson
Full- time Staff: Lisa Hunt, Dan Ratanasit, Shidong Zheng, Janki Vora
Visualization Lab (Geoff Hubona)
website: http:://3dlab.internetworkflow.com
Purpose: We are fascinated by how humans can perceive three dimensional objects on a two dimensional
medium, such as a computer screen. We are running experiments that will lead to a better understanding of
which cues aid users in perceiving three dimensional objects better and faster. Because the ability of users to
perceive such three dimensional objects is application-specific, our aim is to perform localized experiments
with light, shadows, shapes, motion and other visual cues and relate the effective use of those cues to specific
task accomplishments.
While some studies have been done in this area, we believe that additional research
can help user interface
experts improve the use of three dimensional rendering technology in various applications. With the cost of
hardware continuing to decrease and with improvements in basic processing power, we anticipate that a better
understanding of this technology will lead to new developments and uses for it in common everyday
applications.
Current Affiliated Members: (1) Geoffrey S. Hubona, Associate Professor of CIS at
Georgia State; (2) Gregory W. Shirah, Scientific Visualizer/Animator at NASA Goddard
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Space Flight Center; (3) Jason Pamplin, GRA and Georgia State Computer Science PhD student.
Status: The CIS Visualization Lab is a very new (March 2004) start-up venture. At present, there is no
internal or external source of funding to support the development of the lab.
Security Lab (Carl Stucke)
The increasing importance of security and privacy for businesses is driving CIS and CIS students (as well as
other business students) to focus more on security and privacy of information and information systems. As a
result, CIS has considered how to add to our course offerings to meet this knowledge need. We have created
one new, approved undergraduate course (CIS 4680 Introduction to Security and Privacy of Information and
Information Systems). Additional graduate level courses are being pursued (at differing rates).One emerging
need for these courses is a means of making the threats more real (as well as making countermeasures more
real). A security lab seems the ideal way to accomplish this goal. Roger Matthew, a GSU CIS alum and
SnapGear, the secure network appliance company where Roger is a VP, have donated 12 Internet Security
VPN Firewalls to bootstrap implementation of this security lab. Additionally, Cisco has donated $21K in
equipment to this lab. Finally, a Student Technology Fee proposal has gone forward for $19K to blade
servers and security testing and protecting software to be acquired.
Access to the lab will be via the existing GSU network. Network access to the lab and from the lab will be
controlled and protected by an IS&T specified and controlled firewall. IS&T has guided and defined how the
lab's environment should be configured to protect GSU and external resources from lab activities. This is
critical since these activities within the lab involve analyzing assigned lab systems for vulnerabilities, taking
remedial actions on these assigned lab systems, and then reanalyzing the lab systems. In this process within
the controlled lab, a variety of attacks will be observed and then blocked via firewall configuration, patch
application, or other techniques.
A small subset of this equipment will be available in 1223 34 Peachtree St. for off the network
lab will first be used in courses beginning in Fall 2004 with possible pilot testing in summer.
Interactive Learning Classroom (Rod Padilla)
testing. The
CIS High Tech Interactive Learning Classroom (CS-100): Successfully submitted and implemented
Tech-Fee proposal to fund the largest technology enabled classroom on campus. Funding created an
“Active Learning Classroom by installing ultra-small factor workstations in CS-100, enabling
students to have a “real-time experience” for CIS courses. This project was motivated by a
recommendation from external reviewers of the CIS Academic Programs filed with the Provost in
2003.
Virtual Lab (Rod Padilla)
CIS Computing Virtual Lab: Successfully submitted and implemented Tech-Fee proposal to fund
this innovative approach to enhance student learning by providing a virtual technology classroom
instead of a “regular classroom lab. Students are able to use RDC (Remote Desktop Connection)
and access any of the lab desktops and specialized software and software development
environments. This Virtual Lab supports several virtual workstations and servers that are
configured with specialized software to meet requirements of any specific course. This project was
motivated by a recommendation from external reviewers of the CIS Academic Programs filed with
the Provost in 2003.
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Shared Interest Groups
The following SIGs, with their web sites at http://www2.cis.gsu.edu/cis/research_sig/index.asp,
were active in 2004:
e-Business Software Development
Bala Ramesh, Coordinator
Scope and Aims
The SIG focuses on the development of systems to support e-Business. The aim of the group
is to address the inability of current technologies, practices and organizations to satisfy the
software development needs of e-Business. The SIG is interested not only in technologies
and methods developed to support such systems, but also the study of managerial and
organizational issues that must be addressed to achieve successful implementation.
Activities
The activities of the SIG have been focused on the Internet Speed Software development
project, conducted in collaboration with colleagues at IT University of Copenhagen,
Software Engineering Institute and Carnegie Mellon University. The explosion of
electronic commerce on the Internet and the rapid rate at which corporations are reinventing
themselves into e-businesses have created a radically new environment for software development. To be
competitive in the new digital economy, organizations require the ability to productively develop high-quality
software systems at “Internet speed.” However, even without the high-speed development demands of digital
markets, the widespread diffusion of quality software development practices has met with serious obstacles.
These are even more exacerbated in the Internet environment, with its emphasis on reduced cycle times and
agility, i.e., the ability to deliver products quickly and to adapt to changing requirements.
A major theme of the work in the SIG was to discover how quality and agility can be achieved in software
development. Specifically, the goals were to (a) understand how and why Internet speed software
development is different from traditional software development, (b) capture innovative practices used to
achieve quality and agility in this environment, and (c) explore the situational factors that motivate the choice
of high speed development practices and the situations under they are effective.
The findings from this research has contributed to a better understanding of how applications that are of better
quality, have shorter time to market, and are cheaper can be developed. Ongoing work seeks to develop
recommendations for managing high speed development projects.
Publications
Baskerville, R. L., & Land, F. (2004). Socially self-destructing systems. In C. Avgerou & C. Ciborra & F.
Land (Eds.), The Social Study of Information and Communication Technology (pp. 263-285). Oxford:
Oxford University Press.
Baskerville, R., & Stage, J. (2004). Iterative Design. In W. S. Bainbridge (Ed.),
Encyclopedia of Human-Computer Interaction (Vol. 1, pp. 397-400). Great Barrington,
MA: Berkshire Publishing Group.
10

Baskerville, R., & Stage, J. (2004). Prototyping. In W. S. Bainbridge (Ed.), Encyclopedia of Human-
Computer Interaction (Vol. 2, pp. 582-586). Great Barrington, MA: Berkshire Publishing Group
Baskerville, R., & Pries-Heje, J. (2004). Short Cycle Time Systems Development. Information Systems
Journal, 14(2), (237-264).
Baskerville, R., (2004). Information Warfare Action Plans for e-Business. In A. Jones (Ed.), The 3rd
European Conference on Information Warfare and Security (pp. 15-20). Royal Holloway, University of
London, UK, Academic Conferences International.
Baskerville, R., (2004). Agile security for information warfare: A call for research. In T. Leino & T. Saarinen
& S. Klein (Eds.), Proceedings of the 12th European Conference on Information Systems ( pp. 1-10). Turku,
Finland: Turku School of Economics and Business Administration
M. Rossi, B. Ramesh, K. Lyytinen, J. Tolvanen, “Managing evolutionary Method Engineering by Method
Rationale”, Journal of the AIS, Volume 5 Issue 9 Article 12 September, 2004.
(http://jais.aisnet.org/articles/default.asp?vol=5&art=12).
L. Cao, K. Mohan, P. Xu and B. Ramesh, “How Extreme Does Extreme Programming Have to Be? Adapting
XP Practices to Large-Scale Projects,” In Proceedings of the Hawaii Intl. Conference on System Sciences,
Hawaii, January 2004. (http://csdl.computer.org/comp/proceedings/hicss/2004/2056/03/2056 toc.htm)
L. Cao, L. and B. Ramesh, “An Exploratory Study on the Effects of Pair Programming”, In Proceedings of
the 8th Conference on Evaluation and Assessment in Software Engineering(EASE 2004), Edinburgh, UK,
May 24-25, 2004. (http://ease.cs.keele.ac.uk/ease2004/abstracts.html
11

Inter-Organizational Systems (IOS)
Vijay Vaishnavi, SIGIOS Coordinator
Scope and Aims
The scope of the SIG is stimulated and scoped by concepts suggested in the book by Davidow &
Malone, "The Virtual Corporation," and research papers such as the one authored by
Mowshowitz, "Virtual Organization: A Vision of Management in the Information Age." These
sources provide a vision of companies using information technology (IT) as a key resource to
enable them to specialize on what they do best, using IT to minimize their internal effort and to
maximize their constructive output.
Activities
One of the major activities of the IOS SIG focuses on the Directory Services Project, which has
been supported by the SUN Academic Equipment Grant and the Advanced Campus Services, Information
Systems and Technology, Georgia State University. The work on the project is also part of the National
Science Foundation Middleware Initiative (NMI) Integration Testbed Program (September 2001 - August
2004), which is funded through the Southeastern Universities Research Association (SURA). This project
received a three-year ITR research award (2003-2006) from the National Science Foundation
(http://www2.gsu.edu/~wwwacs/test/ACS_Page2/NSF_ITR_Home.htm). In 2004, the National Science
Foundation supplemented the ITR research award with a Research Experience for Undergraduates (REU)
award. The project is also being funded by Information Systems & Technology.
In 2004, the focus of the SIG was broadened to include investigation of information integration in the
bioinformatics area. The bioinformatics area presents the problem of integrating complex, fast evolving, and a
broad variety of digital data that includes textual, numeric, and other forms of data. This effort is being
supported by the university under the Area of Focus award to the Brains and Behavior Program.
Participants: Vijay Vaishnavi, Art Vandenberg (Advanced Campus Services), Carl Stucke, Susmita Datta
(Mathematics and Statistics Department), Victor Bolet (Information Systems and Technology), Sham
Navathe (Georgia Tech), Diane Gromala (Georgia Tech), Chris Shaw (Georgia Tech), Bill Kuechler
(University of Nebraska at Reno), graduate, and undergraduate students.
Research: The research thrust of the project is on promoting semantic interoperability across organizational
information systems. Directories are still a major focus but not the only focus. For directories, issues of
semantic meaning and object reuse in relation to LDAP directories are being investigated. A research
prototype for Semantic Facilitator TM (SM) has been built and is being upgraded to become a tool available on
the Web. The prototype includes a user interface to specify new objects and attributes, a mechanism to create
these objects in LDAP, a process to extract LDAP schema information and apply a SOM clustering
algorithm, and the display of the resulting cluster maps to the interface. Improvements to the clustering
algorithms are being explored, which involves using experiments to validate computer algorithms against
human experts' clustering of objects and using genetic algorithms.
Papers:
1. Lei Li, Vijay Vaishnavi, and Art Vandenberg. "An Architecture for Semantic Facilitation and Reuse of
Directory Metadata,” Proc. 2004 International Conference on Information and Knowledge Engineering,
pp. 332-336, 2004.
2. Vijay Vaishnavi, Art Vandenberg, Susmita Datta, and Roop Gaurav Singh, " Bio-
Informatics Information Integration ,” 2nd Georgia State Biotech Symposium,
2004: From Molecules to Neurons to Biocomputing (May 24-25, 2004), Atlanta, GA,
2004.
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3. Vijay Vaishnavi and Bill Kuechler, " Universal: Enterprise Integration: The Challenges of and
Approaches to Web-Enabled Virtual Organizations," Information Technology and Management, Vol. 6,
2005, pp. 5-16.
4. Li, L., R. Singh, G. Zheng, A. Vandenberg, V. Vaishnavi, and S. Navathe. “A Methodology for Semantic
Integration of Metadata in Bioinformatics Data Sources.” Proc. 2005 ACM Southeast Conference,
forthcoming.
5. Jianghua Liang, Vijay Vaishnavi, and Art Vandenberg, "Clustering of LDAP Directory Schemas to
Facilitate Information Resources Interoperability Across Organizations," IEEE Transactions on Systems,
Man, and Cybernetics, Part A, accepted for publication, forthcoming.
Presentations and Invited Talks
• Mary Fran Yafchak, Art Vandenberg, Jay Boisseau, Shawn McKee, Sandra Redman and Jim Jokl,
"Taking Grids out of the Lab and Onto the Campus , " GlobusWorld , San Francisco, CA, January
22, 2004.
• Art Vandenberg, "NMI Testbed GRID Utility for Virtual Organization ," Spring 2004 (April 20,
2004) Internet2 Member Meeting , Arlington, VA under the session "NSF Middleware Initiative:
Leveraging Enterprise Middleware to Support Virtual Organizations and Grids ” 2004.
• Art Vandenberg, "Sharing Resources, Sharing Results – SECABC Biocomputing Infrastructure,"
2nd Georgia State Biotech Symposium, 2004: From Molecules to Neurons to Biocomputing (May
24-25, 2004), Atlanta, GA, 2004.
• Vijay Vaishnavi, Art Vandenberg, Susmita Datta, and Roop Gaurav Singh," Bio-Informatics
Information Integration,” 2nd Georgia State Biotech Symposium, 2004: From Molecules to Neurons
to Biocomputing (May 24-25, 2004), Atlanta, GA, 2004.
• Vijay Vaishnavi, “A Novel Approach to Facilitate Bio-Informatics Information Integration.”
Invited talk at Indian Institute of Technology (IIT) Kanpur, India, September 24, 2004 and at
Singapore Management University, Singapore, October 1, 2004.
Research Proposals Submitted for Externally Funding
January
2004
National
Institute of
Health (NIH)
“SouthEast Collaborative Alliance
Biocomputing Center (SECABC)
$21.75M
Robert
Harrison, PI
Not
funded
March
2004
April
2004
May
2004
National Science
Foundation
National Science
Foundation
National Science
Foundation
“A Novel Approach to
Information Integration of
Heterogeneous Bioinformatics
Sources”
“Research Experience for
Undergraduates (REU)
Supplemental grant to NSF ITR
project”
“NMI Deployment (BIO) –
General Purpose Utility Grid for
Research and Education”
$875,525 Vijay
Vaishnavi, PI
$6,000 Vijay
Vaishnavi, PI
$2,994,124 Art
Vandenberg,
PI
Not
funded
Funded
$6,000
Not
funded
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Externally Funded Research Projects
Title Period Funding Agency PI
"Directory Services for Communities
of Interest" (Sun Microsystems
Academic Equipment Grant) (EC)
"ITR - Promoting Semantic
Interoperability of Metadata for
Directories of the Future" (EC)
"ITR - Promoting Semantic
Interoperability of Metadata for
Directories of the Future" (EC)
July 1, 2001 - December 31,
2004
September 1, 2003 - August
31, 2004 (first year of the
three-year grant of $240,000)
September 1, 2004 - August
31, 2005 (first year of the
three-year grant of $246,000)
$111,515 SUN Art
Vandenberg
$80,000 NSF Vijay
Vaishnavi
$86,000 NSF Vijay
Vaishnavi
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Information Systems Education (ISE)
Jens Liegle, SIGISE Coordinator
Scope and Aims
The scope of the SIG is the intersection of education and information technology.
We approach this research area from two directions: From the education side, we
are conducting pedagogy research on the teaching of Information Systems and
Technology (IS&T) material, and from the technology side we are developing
and evaluating information technology for use with IS&T education.
Informal members of this group with an explicit interested in the subject matter
are Jens Liegle, Peter Meso, Roy Johnson, and Dave McDonald.
Activities
The following activities are currently conducted by the SIG:
Target Journal List
Motivated by the requirements for NTTs to publish, some NTTs with an interest in IS Education
wanted to create a "Target Journal List" for IS Education Journals. Since currently only 1 such
journal (IEEE TA on Education) is part of our list, the goal was to identify "premier" and "high
quality" journals following the procedure that the Journal List Committee established. Jens (TT, but
chair of SIG) joined that effort.
We currently have identified a list of potential IS education journals and are gathering
documentation / evidence on their respective quality based on criteria identified in an interview
with Dan Robey.
The initial results of this study were published in “A Review of Premier Information Systems
Journals for Pedagogical Orientation.” Presentation and publication in the proceedings of the
ISECON Conference, San Diego, CA, Nov. 6-9, 2003 (Liegle, J. and Johnson R.)
Survey Article
Using the outcome from project a), we are working on a survey to allow us to rank the journals. The
goal is to publish the results in a survey article.
Intelligent Tutoring System
Jens is still trying to get GSU funding for implementing the Intelligent Tutoring System Prototype
that he developed for his dissertation. This system teaches the principles for structured
programming and can be used as a research vehicle for adaptive user interfaces, intelligent tutoring,
etc.
ITS Prototype
A component of the prototype ITS, a "computer simulation", can be used to teach concepts such as
loops and conditions. We are planning to implement this system for use with CIS 3260 and test it
with students. The goal is to publish the results in a journal article.
The results of an initial test of the system were published in “A User-Acceptance Evaluation of
Two Web-based Computer Programming Teaching Tools,” J. Liegle and P. Meso, Presentation and
publication in the proceedings of the ISECON Conference, Newport, RI, 2004
15

.NET and OO Programming
A related study examined the use of .NET for use in the classroom. Peter Meso and Jens Liegle
published the results in “Exploratory comparative assessment of .NET as a pedagogical tool for
teaching object oriented systems design”. Presentation and publication in the proceedings of the
ISECON Conference, San Antonio, TX, Oct 31-Nov 3,2002 (Peter N. Meso, Jens O. Liegle).
Exposure:
While not an explicit goal, the SIG is proud to announce the recent appointments of two of its
members:
Jens Liegle was reelected to the Board of Directors of the EDSIG of the Association of Information
Systems Professionals, and Roy Johnson was elected to the Board of Directors of IAIM
(International Academy for Information Management), which is now the Educational Special
Interest Group of AIS.
16

Knowledge Management (KM)
Arjan Raven, SIG Knowledge Management Leader
Scope and Aims
The knowledge management SIG focuses on information systems that can support the
creation, sharing, dissemination, integration, and application of knowledge.
Companies are struggling to find ways in which they can manage and leverage
knowledge in a cost-effective manner, and researchers are still trying to identify or
establish theories that can describe current practice, and that can guide the
development of new practices. Most of the key knowledge management tools were
not available 5 years ago, and as we are only slowly learning how they can be used,
new technologies are emerging. Knowledge is the main asset for any corporation, and
we are only starting to learn how to develop, manage, and apply this asset
Activities
The SIG KM in 2004 had a number of research projects, with several faculty members and Ph.D.
students. Additionally, the CIS 8260/DSC 8030 Knowledge Management Course was updated with
new materials.
Research Projects and Publications
Ghiyoung Im and Arjan Raven: “Adaptation of Knowledge Management Systems.”
Chongwoo Park and Arjan Raven: “Fitting Improvements: A Review of the Task Technology
Model.”
Arjan Raven: “Shared Knowledge Creation
in IT-Enabled Face to Face Meetings.”
Stacie Petter and Vijay Vaishnavi: “Towards a Model to Support Knowledge Transfer among
Software Project Managers.” Proceedings of the Tenth Americas Conference on Information
Systems, pp. 811-818.
Fit
17

Medical Informatics (MI)
results.
Activities
Roy Johnson, Coordinator
The scope of the Medical Informatics Special Interest Group (MedSIG) is broadly
circumscribed by the intersection of information systems applications and the field of
medicine. The aim of the group is to stimulate research and practice in innovative,
cutting edge applications joining these two fields. The mission of MedSIG is to
promote research and professional development in the area of medical information
systems. The goal is to have a group of dedicated researchers, industry practitioners,
and educators that coalesce to form a dynamic, symbiotic, interactive working group
to further knowledge, research and application of Medical Information Systems. The
results of these activities are to obtain funding, and to publish and disseminate the
Applied for multiple Grants from the US Department of Education, National Science
Foundation, and National Institute of Health. Funding was secured for more than
$2,000,000.
Reviewed funding tools for curricular development.
Submitted a joint graduate
degree program with Health Administration and CIS. This joint
degree has been approved and will be listed in the Graduate Course Catalogue in fall 2005
Service:
Web site updated.
Scope and Aims
Following is a brief listing of accomplishments by members of the MedSIG:
Grants:
Instruction:
18

Mobile and Wireless Information Systems (MWIS)
Upkar Varshney, Coordinator SIGMWIS
The SIG on MWIS is focused on addressing research issues related to mobile and
wireless systems. The current members include Upkar Varshney, Punit Ahluwalia,
and Sweta Sneha.
The current projects include mobile commerce, group-oriented mobile services,
pervasive and mobile healthcare, location management, and transaction quality of
service.
Upkar and Richard Baskerville have developed and received approval for an MS
emphasis in MWIS with 4 new courses. This will be offered in 2005-2006.
This was the last year for SIG-MWIS. It will evolve into Ubiquitous and
Pervasive Systems soon.
.
.
19

Security (Sec)
Carl Stucke (SIGSEC Coordinator)
20
Scope and Aims
The scope of the SIG embraces an information systems perspective on the
management, development and technology of information security in current
information architectures. The aim of the group is to address the serious lack of
security in today’s inter-networked computing architectures by leveraging
established and innovative technologies with innovative systems development
methodology and systems management approaches.
The Security Shared Interest Group (SIG) provides a forum for faculty to discuss,
plan, and conduct research and curriculum improvement in the broad information
security area. The Security SIG mission is to address the serious lack of security in today’s interand
innovative technologies with
networked computing architectures by leveraging established
innovative systems development methodology and systems management approaches. The scope of
the SIG embraces an information systems perspective on the management, development and
technology of information security in current information architectures.
While mainly faculty focused, the Security SIG has provided support for CIS affiliate corporation
Chief Information Security Officers and for the Georgia Electronic Commerce Association to
discuss and to pursue security and privacy issues. Internally, the SIG has in 2004 sponsored a
colloquium with a security focus.
Art Vandenberg (Director of GSU Advanced Campus Services) and Vijay Vaishnavi (also a
security SIG member) drive research into several security related areas. Carl Stucke serves as SIG
coordinator. Richard Baskerville, Jim Senn, Veda Storey, and Detmar Straub complete the SIG
roster. Roy Johnson participates in SIG work from a pedagogy point of view. Andy Snow
continues to be a collaborator.
Research Agenda
The SIG’s research topics and activities include Information Security Risk Analysis, National
Infrastructure Protection and Homeland Security, Integrating Security into IS Development
Methods, Business Survivability, Information Warfare, Security Pedagogy, and the creation of a
Security Lab – in the final stages of initial development to support instruction and research
(firewalls provided by SnapGear/CyberGuard, a student technology fee grant, and Cisco).
Select SIG group and individual security research activities, working papers, and publications
follow.
The Survivability Principle: IT Enabled Dispersal of Corporate Capital. A joint paper by
Baskerville, Snow, Straub, and Stucke applies network survivability concepts to the corporation to
address heightened corporate desires for business continuity.
This paper is currently under
consideration for inclusion as a chapter in the upcoming security book Enterprise Information
Systems Assurance and System Security: Managerial and Technical Issues being edited by Merrill
Warkentin and Rayford B. Vaughn, Mississippi State University
The following are under consideration for inclusion as a chapter in the upcoming
security book Information Security Policies and Practices being edited by Detmar
Straub, Sy Goodman (Georgia Tech), and Richard Baskerville:

A Framing of the Information Security Process in Modern Society by Straub, Goodman, &
Baskerville
Security and Strategy by Baskerville and Dhillon
Business Continuity Planning and the Protection of Informational Assets by Stucke and
Straub
Toward Future Processes by Straub, Goodman, & Baskerville
Baskerville, R., & Portougal, V. (2003). A Possibility Theory Framework for Security Evaluation in
National Infrastructure Protection. Journal of Database Management, 14(2), 1-13.
Baskerville, R. (2002). Security and Information Systems. In M. Warner (Ed.),
InternationalEncyclopedia of Business and Management (2nd ed., pp. 5777-5782). London:
Thompson Learning.
Baskerville, R. (2003). Four complexions of information security risk analysis. In B. Hutchinson
(Ed.), Second European Conference on Information Warfare and Security (pp. 19-29). Reading,
UK: University of Reading.
Johnson, R. and Stucke, C. (2004) Privacy and Information Security: An On-Line Instructional
Approach. In Journal of Informatics Education Research, (Vol 6, number 2, pp. 45-60).
Identity Management including Shibboleth (potential for handling security concerns in virtual
community work by Vaishnavi)
Stucke and Vaishnavi participated in GSU’s homeland security working group. Stucke represented
GSU at the SURA/CIPP Cyber Security Symposium (SURA: Southeastern Universities Research
Association; CIPP: Critical Infrastructure Protection Project) after being nominated by the GSU
Vice President for Research and selection by the SURA/CIPP steering committee.
Curriculum
An undergraduate course introducing security and privacy (CIS 4680) was proposed, approved, and
offered. The purpose of this course is to introduce the business student to the rapidly evolving and
critical international arenas of Privacy, Information Security, and Critical Infrastructure. This
course is designed to develop knowledge and skills for security of information and information
systems within organizations.
A second graduate course in security was defined and received approval for an experimental
offering entitled Security of Networked Information Systems, this course provides a managerial
perspective of digital networks, network security, and security of networked systems. The student
will gain concepts and skills in components, architecture, and configuration of network security
within the context of IP networks and networked systems. The course utilizes a security laboratory
to reinforce secure networked infrastructure practices that protect networked systems from both
accidental and intentional breaches of security within our evermore connected global network. The
initial offering is in spring 2005.
Stucke attended the Colloquium for Information Systems Security Education at West Point and the
INFOSEC faculty boot camp. He also attended the Information Security Curriculum Development
Conference.
Funding from Cisco, SnapGear, and Student Technology Fees combined to support the
development of a virtual security lab. The lab has been defined, designed, equipment and software
21

acquired, protected network connections configured, equipment installed, and initial OS and
software installed and is in its first use.
Visitors and Other Activities
Richard Baskerville presented Information Warfare at a fall session of the CIS Colloquium Series.
Projects
The SIG has variety of research underway with the areas of Business Continuity Planning, SPAM,
Information Warfare, and more.
Technical Assistance
Carl Stucke also participated in the Georgia Electronic Commerce Association (GECA) privacy
working group. Jim Senn and Carl Stucke provided confidential assistance to corporations. The
Security SIG began assisting IS&T in maintaining a security awareness site for GSU.
22

Academic Programs
David McDonald, CIS Departmental Director of Academic Programs
Georgia State University (GSU), as a member institution of the University System of
Georgia, serves the people of Georgia, the nation, and the world through education,
research, and service. Georgia State University’s vision is “To provide an academic
environment conducive to effective and inspired teaching, learning, and scholarship
and to be recognized as one of the leading national state-assisted research universities
located in an urban setting. This entails having significant state, national, and
international roles as well as serving the residents of the metropolitan Atlanta region”
(http://www.gsu.edu/~wwwsen/strategic_plan/4.19.html).
The Department of Computer Information Systems’ vision, which is consistent with
that of the University, is "To become one of the best computer information system
departments in the nation, and to have reached this achievement by drawing strength
from the diversity of our faculty and the recognition that technical, developmental, and managerial aspects of
information technology are critical to the contributions we make in research, teaching, and professional
service. Above all, we will have reached this achievement by fostering a collegial environment where we
trust and value each others' contributions, even though our paradigms, training, and the nature of those
contributions may have differed."
The academic objectives are to effectively and efficiently use department resources and services to support
these visions. The CIS Department seeks to produce the best possible graduate and undergraduate degree
programs possible given the limitations and resources within the University System of Georgia. U.S. News &
World Report rank our undergraduate program tenth in the nation, while our graduate program is currently
ranked eighth.
To achieve these accomplishments, we developed a long-term strategy on which to create a plan. Over the
years, the CIS Department has implemented system that would handle the increased in the demand for
faculty, students, and facilities we experienced in the last decade. The key to the department’s future will be
in our ability to respond quickly to the demands of the marketplace.
Over the last half dozen years, we have instituted many systems that assisted in attaining our vision. Faculty
now communicate more frequently amongst themselves to change courses when the marketplace requires
them to do so. We have applications that track faculty performance, department resources, and the supply
and demand of classes resulting from increased enrollments. The department has created orientation and
training programs for faculty and staff. We guarantee our curricula are current through the involvement of
active department undergraduate and graduate program committees. The department also strives to hire the
best possible instructors, full and part-time, to supplement our faculty.
The CIS Departments believes innovation and the creation of integrated systems will be essential in the
coming years. Our immediate goal includes developing the action plan which will take our academic
programs to the year 2010 and beyond.
Lastly, the successes we enjoy must be attributed to having one of the finest CIS faculty in the United States.
Working together, we have transformed ourselves from a good department to a truly great one. We have
responded well to environmental changes by adapting the curricula and adding the necessary technological
services and infrastructure. We have directly supported the University vision of supporting an “academic
environment conducive to effective and inspired teaching, learning, and scholarship.” In turn, we’ve created
our own vision which complements that of the University.
23

Doctoral Program
Dan Robey, CIS Departmental Director of Doctoral Programs
Overview:
The strategy of the CIS Department with respect to its doctoral major is
as follows:
The CIS PhD takes as its mission the production of graduates with a m
astery of a large
and complex body
of knowledge in computer information systems and who are proficient
both in teaching techniques and in conducting research in the discipline of
computer
information systems.
The goal of the program is “to be recognized as one of the leading programs in Computer
Information Systems s in the world.” This goal is achieved by emphasis on student scholarship and teaching.
This report itemizes the achievements towa
rds these goals.
Application, Admissions, and Graduations:
The CIS doctoral program received 102 applications to the CIS major in the College’s doctoral program. Of
these, eight w
ere admitt ed to the CIS
major.
Five placemen ts occurred in 200
4:
Student
Cecil Chua
Karlene Cousins
Han Woo
Peng Xu
Gordon DePledge
Placement
Nanyang Technological University
Florida International University
LeMoyne College
University of Massachusetts, Boston
Wichita State University
One student left the program in 2004 without completion.
The total number of Ph.D. students enrolled in the program at the beginning of the Fall 2004 semester was 26.
Teaching Highlights:
CIS doctoral students taught 38 sections of undergraduate courses during 2004. Four students were selected
to receive the competitive Robinson College GTA Excellence Award in 2004: Gayle Beyah, Karlene
Cousins, Stacie Petter and Kannan Mohan.
24

Scholarships and research grants:
Adriane Davis received an SREB Fellowship and the National Science Foundation's Graduate
Research Fellowship.
Stephen Du received a GAANN Doctoral Fellowship.
Lily Chen received a GAANN Doctoral Fellowship.
Michael Cuellar received a GAANN Doctoral Fellowship.
Hiro Takeda received a GAANN Doctoral Fellowship.
Nannette Napier received a GAANN Doctoral Fellowship and an SREB Fellowship.
Lei Li received a GSU Brains & Behavior Fellowship.
Research Highlights:
Petter, S. and M.J. Gallivan, “A Framework for Classifying and Guiding Mixed Methods Research in IS,”
Hawaii International Conference on System Sciences, Research Methods and Applications, January 2004.
Shen, Y. and M.J. Gallivan, “An Empirical Test of the Job Demand/Control Model Among IT Users,” 2004
ACM Special Interest Group on Computer Personnel Research, Tucson, AZ, April 2004, 39-47.
Du, S., Johnson, R., and Keil, M., “Project Management Courses in IS Graduate Programs: What is being
taught?” Journal of Information Systems Education, Vol 15, No. 2, 2004, pp. 181-187.
Keil, M., Im, G, and Mähring, M., “The Effects of Scapegoating on Willingness to Report Bad News on
Troubled Software Projects,” Proceedings of the Tenth Americas Conference on Information Systems, Nicholas
C. Romano, Jr. (Ed.). New York City: Association for Information Systems, August 5-8, 2004, pp. 834-842.
This paper was nominated for a best paper award.
Depledge, G., Keil, M., and Rai, A., “Software Project Escalation: The Roles of Problem Recognition and
Cognitive Bias,” Presented at the Academy of Management Meeting, New Orleans, LA, August 6-11, 2004.
Abstract published on CD-ROM.
Jain R., and Meso, P., “Application of complexity theory to agile software development”, Proceedings of the
Americas Conference on Information Systems, August 2004, New York, New York
Jain R., and Meso, P., “Application of complexity theory to agile software development, Special Interest
Group on Systems Analysis and Design’s” (SIGSAND) Third Symposium On Research In Systems Analysis
and Design, St. Johns, NL Canada. June 12-13, 2004
L. Cao, K. Mohan, P. Xu and B. Ramesh, “How Extreme Does Extreme Programming Have to Be?
Adapting XP Practices to Large-Scale Projects,” In Proceedings of the Hawaii Intl. Conference on System
Sciences, Hawaii, January 2004.
L. Cao, and B. Ramesh, “An Exploratory Study on the Effects of Pair Programming”, In Proceedings of the
8th Conference on Evaluation and Assessment in Software Engineering(EASE 2004), Edinburgh, UK, May
24-25, 2004.
Storey, V.C., Sugumaran, V., and Burton-Jones, A., “The Role of User Profiles in Context-Aware Query
Processing for the Semantic Web.” Proceedings of the 9th International Conference on Applications of
Natural Language to Information System (NLDB’04), Manchester, UK, June 23 – 25, 2004, pp.51–63.
25

Moore, M.M., Storey, V.C., Davis, A., and Napier, N., “Deriving User Profiles for Augmentative
Communication,” Proceedings, AMCIS2004 Conference, New York City, 6-8 August, 2004.
Lei Li, V. Vaishnavi, and A. Vandenberg. "An Architecture for Semantic Facilitation and Reuse of Directory
Met adata.” Proc. 2004 International Conference on Information and Knowledge Engineering, pp. 332-336,
2004.
Petter, S. and V. Vaishnavi. “Towards a Model to Support Knowledge Transfer among Software Project
Managers.” Proc. of the Tenth Americas Conference on Information Systems, pp. 811-818, 2004.
Varshney, U., A. Malloy, P. Ahluwalia, and R. Jain, “Wireless in the Enterprise: Requirements and
Solutions”, International Journal of Mobile Communications, vol. 2, issue 4, 2004, 354-367.
Chua, C, and J. Wareham "Fighting Internet Auction Fraud: An Assessment and Proposal." IEEE Computer.
October, 37(10), 2004, pp. 31-37
Wareham, J., A. Levy and W. Shi. "Wireless Diffusion and Mobile Computing: Implications for the Digital
Divide," Telecommunications Policy, Volume 28, Issues 5-6, June-July 2004, pp. 439-457.
Moore, M.; Storey, V.; Davis, A.Hunt, L., and Napier, N. “Deriving User Profiles for Augmentative
Co mmunication”, in the Proceedings of the 2004 Americas Conference on Information Systems (AMCIS),
New York City, NY, USA, August 05-08 2004.
26

Professional Programs
Eph McLean, CIS Departmental Director of Profession Programs
The CIS Department, in addition to its commitment to scholarly research and
teaching, is also extremely active in professional activities.
The premier conference for faculty in the information systems field is the
International Conference on Information Systems (ICIS), founded in 1980 at
UCLA, with three current CIS faculty members, Eph McLean, Jim Senn, Dick
Welke, members of the original Organizing Committee. CIS faculty continue to
take leadership roles in ICIS. Mark Keil served on the Program Committee and
Richard Baskerville, Mike Gallivan, and Arun Rai served as Track Chairs or
Co-chairs. Jeff Hubona organized and sponsored the video taping and sale of
key ICIS paper sessions and Eph McLean was ICIS Sponsorship Chair as
well as being a member of the ICIS Executive Committee. Also, a number
of CIS faculty were active in reviewing papers for ICIS.
Other conferences in which CIS faculty are active are:
• Americas Conference on Information Systems (AMCIS): Dan Robey, Program Co-chair; Roy
Johnson, Track Chair (and also Track Chair at the Pacific Area Conference on Information Systems
[PACIS] and Conference Chair of ICIER); Peter Meso, Mini-Track Co-chair (and also a Panelist at the
Decision Sciences Institute Conference); and Eph McLean, Sponsorship Chair and member of the
AMCIS Executive Committee;
• INFORMS Conference on Information Systems and Technology, Mark Keil, Program Committee;
and Astrid Lipp, Session Chair;
• Hawaii International Conference on Systems Sciences (HICSS), Bala Ramesh, Track Chair;
• Workshop on Information Technologies and Systems (WITS), Veda Storey, member of the Steering
Committee (also on the Steering Committee for the Entity-Relational Conference); and Vijay
Vaishnavi, Treasurer and Board member;
ASSETS Conference, Melody Moore, Program Committee;
•
• ISECON Conference, Jens Liegle, Conference Committee;
• ACM Workshop on Human-Computer Interaction (HCI), Jeff Hubona, Program Committee;
• upcoming ACM Conference on Computer Personnel Research, Mike Gallivan, Conference Chair; and
finally,
• Working Conferences of the International Federation for Information Processing (IFIP): Richard
Baskerville, Program Committee, TC 8 – Mobile Information Systems, TC 8.1 – Evaluation of Modeling
Methods in Systems Analysis and Design Porto, and WG8.6 – Business Agility and IT Diffusion; and
Duane Truex, Program Co-Chair, WG 8.2 – Relevant Theory and Informed Practice.
In addition to activities in support of conferences, CIS faculty are also active as members of the editorial
board of the leading journals in the information systems field.
• Richard Baskerville is an Editor of the European Journal of Information Systems, the Journal of
Information
Systems, the Information Systems Journal, and a special issue Senior Editor for the MIS
Quarterly. He also serves on the editorial boards of the Electronic Journal for Business Research
Methods, the International Journal of E-Collaboration, the Information Systems Journal, and the Journal
of Database Management.
• Mike Gallivan is an Associate Editor of Information Technology and People and the Journal of
Information Technology.
• Mark Keil is on the editorial boards of IEEE Transactions on Engineering Management and the Journal
of MIS.
27

• Eph McLean is a member of the editorial boards of the Journal of Information Systems Education,
Business Forum, the Journal of Information Systems Management, the Journal of Education for MIS, and
the Journal of Global Information Technology Management.
• Arun Rai is Americas Editor of the Journal of Strategic Information Systems, Associate Editor of
Information Systems Research and the Journal of AIS, and special issue Associate Editor for the MIS
Quarterly and Information Systems Research.
• Dan Robey is Editor-in-Chief of Information and Organization and on the editorial boards of the
Academy of Management Review, Organization Science, Information Technology & People, and
Information Technology and Management.
• Detmar Straub is a Senior Editor of the Journal of AIS and The DATABASE for Advances in Information
Systems, an Associate Editor of Management Science, and a special issue Associate Editor for the MIS
Quarterly.
• Veda Story is a Senior Editor of MIS Quarterly and an Associate Editor of Information Systems
Research, Decision Support Systems, Data & Knowledge Engineering, and the Journal of Applied
Ontologies.
• Duane Truex is an Associate Editor of the Information Systems Journal and a member of the editorial
board of the Scandinavian Journal of Information Systems and the Journal of Language Action.
• Upkar Varshney is a guest Editor of the Journal on Mobile Networks and Applications and on the
editorial boards of IEEE Computer, the Communications of AIS, the International Journal on Mobile
Communications, and the International Journal of Network Management.
• Dick Welke is on the editorial board of Decision Support Systems.
In addition to this service on editorial boards, the CIS faculty, taken together, have performed
reviews for the journals listed above.
over a hundred
In addition to conferences and journals, CIS have taken leadership roles in professional societies. Detmar
Straub is the Vice President for Publications for the Association for Information Systems (AIS) and serves on
the AIS Council. Roy Johnson is President-Elect of the International Academy for Information Management
and is the IAIM liaison to the AIS Council. Jens Liegle is on the Board of Directors of the Education Special
Interest Group of the Association of Information Technology Professionals. Dave McDonald is the
immediate past President of the Atlanta Chapter of the Society for Information Management and Eph McLean
is a long-time member of the Board. Eph McLean is also the Executive Director of the Association for
Information Systems, the world’s leading academic society for information systems faculty members, with
over 4,300 members worldwide; and as such he also serves on the AIS Council. AIS has been housed in the
CIS Department since 1998 and presently has a three-and-a-half person staff. Eph McLean and the
Department also hosts the I/S Executive Roundtable which is comprised of senior I/S executives from leading
companies in the Atlanta area.
28

Association for Information Systems
Association Facts
Membership
Founded in 1994, the Association for Information Systems (AIS) is a
professional organization, which serves as the premier global organization for
academics and graduate students specializing in Information Systems. The
mission is to advance knowledge in the use of information technology to
improve organizational performance and individual quality of work life. AIS is
truly an international organization with a governance structure spanning three
international regions, representing the Americas (Region One), Europe and
Africa (Region Two), and Asia and the Pacific (Region Three). Each region has
two regional representatives on the Council and the President of the
Association is chosen from the regions on a rotating basis.
The Computer Information Systems Department currently serves as the home
of the AIS administrative offices, established in 1997. The three AIS staff
members are also members of the CIS Department staff. The Executive
Director of AIS is Dr. Ephraim McLean, Regents' Professor, George E. Smith
Eminent Scholar's Chair in Information Systems, and Director of the CIS
Departmental Professional Programs.
In 2004 AIS membership increased to 4,300 members worldwide adding
chapters in Greece, Japan, and Egypt. Three new Special Interest Groups were
also added SIGENTSYS (Enterprise Systems), SIGHealth (IT in Health Care)
and SIGRLO (Reusable Learning Objects), SIGGIUIT (Global Improvements
Usin g IT), SIGISAP (IS/ IT Issues in Asia Pacific)
2000 2001 2002 2003 2004
2,000 2,400 2,800 3,400
4,300
AIS Special Interest Groups (SIGs)
SIGABIS (Agent-Based Information Systems)
SIGADIT (Adoption and Diffusion of Information Technology)
SIGASYS (Accounting Information Systems)
SIGCCRIS (Cross Cultural Research in Information Systems)
SIGDSS (Decision Support, Knowledge, & Data Management)
SIGEBIZ (E-Business)
SIGe-Culture (e-Culture)
SIGeGOV (e-Government Studies)
SIGED: IAIM (Education)
SIGENTSYS (Enterprise Systems)
SIGGIUIT (Global Improvements Using IT)
SIGHCI (Human-Computer Interaction)
SIGHealth (IT in Health Care)
SIGISAP (IS/IT Issues in Asia Pacific)
SIG ISCORE (Info. Systems - Cognitive Research Exchange)
SIGISDC (Information Systems in Developing Countries)
SIG ISO (IS Outsourcing)
SIGITPM (IT Professional Management)
SIGLEAD (Leadership in IT)
SIGODIS (Ontology-Driven Information Systems)
SIGPAM (Process Automation and Management)
SIGPhilosophy (Philosophy and Epistemology in IS)
SIGRLO (Reusable Learning Objects)
SIGSAND (Systems Analysis and Design)
SIGSEC (Security)
SIGSEMIS (Semantic Web and Information Systems)
Membership by Regions
Region 1: The Americas 2817
Region 2: Europe, Middle East, and Africa 768
Region 3: Asia-Pacific 722
AIS Conferences
International Conference on Information Systems (ICIS)
Americas Conference on Information Systems (AMCIS)
Affiliated AIS Conferences
4,307
European Conference on Information Systems (ECIS)
Pacific-Asia Conference on Information Systems (PACIS)
Southern Chapter of the Association for Information Systems (SAIS)
AIS Chapters
Australasia
China
Chinese Speaking
Egypt
Greece
Hawaii
Ireland
Israel
Italy
Japan
Korea
Latin America & Caribbean
Morocco
Pakistan
Scandinavia
Slovenia
Southern (USA)
29

Administrative Support
Carol Patterson, CIS Departmental Business Manager
Milestones: New Services
In 2004 there existed a severe staff shortage. This staff turnover left the
remaining administrative staff, Elizabeth Carpenter, and Carol Patterson to
assume the duties of two vacant positions. Staff recruitment efforts were
quickly underway and this process resulted with the hire of two new
administrative staff, Jessica Burgess, Administrative Assistant and Shyamalie
Wijeratne, Administrative Specialist being welcomed to the department.
Milestones: Maintenance of Existing Services
• Successfully coordinated and lead search committee in recruiting efforts for two staff vacancies
• Successfully coordinated and welcomed approximately five scholarly visitors to the department
• All existing administrative services continued throughout the departmental staff shortage period
including processing visa and Spectrum paper work for CEPRIN
• Secured and coordinated replacement upgrade color printer in copy room
30

CIS Alumni Club
John Sergo, CIS Alumni Coordinator
Making Connections: Leslie Miller,
MBA, of the Computer Information
Systems Club, talks with CIS student,
Oduneye Enitan.
The CIS Alumni Club was totally revised
and energized in 2004. A new slate of
officers now manages the Club:
Catherine Rohlfing, President; Anil
Kapur, Vice President – Membership and
Programs; Nick Chapman, Vice President
– Technology; Steve Reynolds, Vice
President – Secretary, and John Sergo,
Vice President – Communications.
Jennifer Anderson of the GSU Alumni
Association participated on behalf of the
University. The membership list, the CIS
Alumni database, and the GSU Alumni
Association database were all updated and linked for several mailings.
The officers met approximately 10 times in person and numerous times by conference call with the goal to
have a first event leading to a vital, vibrant, self-sustaining program. The first part of the goal was met with
an introductory event held at the commerce club. The second part will be met and established with our soon
to be held second event with a guest
speaker dealing with Outsourcing as it relates to CIS.
A special thanks goes out to Richard Baskerville, Dave MacDonald, and Jennifer Anderson for their support
and initiatives in making this happen.
31

Technical Support
Rod Padilla, CIS Departmental Technology Support Manager
Milestones: New Services
• Email: Implemented new Microsoft Exchange server with GFI Spam
protection. Initiated user migration from UNIX.
• Wireless: GSU Campus CatChat is available, reducing the cost of
maintenance and administration of the previous wireless implementation.
Coverage still about 97% of the floor.
• Deployed Secure Server and Desktop Sensors (firewall) on student
workstations/servers, a centrally managed server/desktop firewall solution
product by ISS.
• DotNET: Added VS.NET 2003 to the list of applications supported in our
student server (HOOCH).
• CIS High Tech Interactive Learning Classroom (CS-100): Successfully submitted and implemented
Tech-Fee proposal to fund the largest technology enabled classroom on campus. Funding created
an “Active Learning Classroom by installing ultra-small factor workstations in CS-100, enabling
students to have a “real-time experience” for CIS courses. This project was motivated by a
recommendation from external reviewers of the CIS Academic Programs filed with the Provost in
2003.
• CIS Computing Virtual Lab: Successfully submitted and implemented Tech-Fee proposal to fund
this innovative approach to enhance student learning by providing a virtual technology classroom
instead of a “regular classroom lab. Students are able to use RDC (Remote Desktop Connection) and
access any of the lab desktops and specialized software and software development environments.
This Virtual Lab supports several virtual workstations and servers that are configured with
specialized software to meet requirements of any specific course. This project was motivated by a
recommendation from external reviewers of the CIS Academic Programs filed with the Provost in
2003.
• ORACLE: Deployed 9.x server suite in our student server (HOOCH).
Milestones: Maintenance of Existing Services
• MSDNAA: 1,023+ students/faculty are subscribed and 2,378 products download
2004.
were issues in
• CIS Tech Support: Continue to provide CIS with 0 (Zero) service complaints through 2004 and
99.99%
uptime in all productions servers and services.
• Hooch: successfully recovered server in record time after hackers installed Trojan to destroy the
server.
32

Internship Program
Edward Sudjatmiko, CIS Department Internship Coordinator
Milestones: New Services
6. Successfully arranged eight students receiving their internship in 2004. Some companies featured were
Home Depot, Georgia Pacific, UPS, and the US Government (Washington D.C.).
7.
Established contacts with as many as 43 companies.
8. Deployed internship office website. It has been a crucial tool for establishing communication between
employers, students, and the internship coordinator.
9. Established the infrastructure for the internship office. Created forms, packages, fliers, and step-by-step
procedures for companies and students to communicate effectively.
10. 33 senior and junior CIS students has responded to our program and expressed their
finding an internship.
Successful Internship Cases
Student Name: Krishnanand Ravikumar
Class: Senior/CIS
Employer: UPS Corporate Headquarters/ Division, E-Solutions
high interest in
My experience in UPS had been an enriching one, and a learning experience. Being the first real work
experience I had in the United States, this internship taught me the corporate culture, business ethos, and the
importance of attention to detail. There is one particular instance in my experience with UPS where I was
stunned to see how seemingly small matters may go a long way in the department’s success.
I thank both the CIS department and UPS for having provided me with this wonderful opportunity of getting
to know more about Corporate America. I am sure this learning experience will go a long way in enriching
my career.
Student Name: Maribel Herrera
Class: MS/CIS
Employer: Georgia-Pacific/ Division, Building Products, Department, Information Technology
The CIS internship is a valuable opportunity for CIS students to gain practical, real-world experience in their
field of study; as well as a great way to continue to build your business network in the Atlanta metro area.
33

Faculty Activities
The following pages detail individual accomplishments in the areas of community service, research and
teaching. Details are provided for 2004 accomplishments for service and teaching. However, the following
listing also details major publication credits for the faculty during the 2002 – 2004 period, including works
accepted in 2004 and published in 2004. It does not include media interviews, abstracts, letters to editors,
papers presented to meetings not otherwise published, or working papers. Also listed are synthetic research
artifacts published, patented, released or publicly demonstrated during this period, and external grant
proposals initially funded during this period. Works coauthored or co-PI’ed by more than one CIS faculty
member will appear more than once in this listing.
34

Richard Baskerville
Richard L. Baskerville is professor of information systems and chairman in the
Department of Computer Information Systems, College of Business
Administration, Georgia State University. His research specializes in security of
information systems, methods of information systems design and development,
and the interaction of information systems and organizations. His interests in
methods extends to qualitative research methods. Baskerville is the author of
Designing Information Systems Security (J. Wiley) and many articles in scholarly
journals, practitioner magazines, and edited books. He is an associate editor of
The Information Systems Journal and MIS Quarterly, and a member of the
editorial boards of The European Journal of Information Systems and The
Information Resources Management Journal. Baskerville's practical and
consulting experience includes advanced information system designs for the U.S.
Defense and Energy Departments. He is former chair of the IFIP Working
Group 8.2, a Chartered Engineer under the British Engineering Council, a
member of The British Computer Society and Certified Computer Professional
by the Institute for Certification of Computer Professionals. Baskerville holds
degrees from the University of Maryland (B.S. summa cum laude, Management),
and the London School of Economics, University of London (M.Sc., Analysis,
Design and Management of Information Systems, Ph.D., Systems Analysis).
Recent Service Activities
Chair of the CIS Department, he served on four RCB college committees: Executive, Management Chair
Recruiting (chair), Accountancy Director Recruiting, and Strategy Committee. He is a founder and serves as
President of Information Systems Academic Heads International. He is an Editor for the European Journal of
IS, IS Journal, was a Special Senior Editor for MIS Quarterly, and served on the Editorial Boards of the
Information Systems Journal, Electronic Journal for Business Research Methods, International Journal of E-
Collaboration, and the Journal of Database Management. He was an Associate Editor in the Software
Process Track in the International Conference in IS (ICIS). He also served as a member of the Program
Committees of the IFIP TC8 Working Conference on Mobile Information Systems(MOBIS) Oslo, Tenth
CAiSE/IFIP8.1 International Workshop on Evaluation of Modeling Methods in Systems Analysis and Design
Porto, Fourth World Conference on Information Security Education, Moscow, and the European Conference
on Information Warfare, Glamorgan. He is a general chair for the 2005 IFIP WG 8.6 Working Conference on
Business Agility and IT Difusion, Atlanta and Doctoral Consortium Chair of the 2006 European Conference
on IS.
R ecent Research Activities
Journal Articles
Pries-Heje, J., Baskerville, R., Levine, L., & Ramesh, B. (2005). The High Speed Balancing Game:
How Software Companies Cope with Internet Speed. Scandinavian Journal of Information
Systems (Forthcoming).
Im, G., & Baskerville, R. (2005). A Longitudinal Study Of Information System Threat Categories:
The Enduring Problem Of Human Error. The Database for Advances in Information Systems,
(In press).
Pries-Heje, J., Baskerville, R., & Hansen, G. I. (2005). Strategy Models for Enabling Offshore
Outsourcing: Russian Short-Cycle-Time Software Development. Journal of IT for
Development (Forthcoming).
35

Baskerville, R., & Pries-Heje, J. (2004). Short Cycle Time Systems Development. Information
Systems Journal, 14(2) , (237-264).
Baskerville, R. (2003). The LEO principle: perspectives on 50 years of business computing. The
Journal of Strategic Information Systems, 12(4), (255-263).
Lee, A. S., & Baskerville, R. L. (2003). Generalizing Generalizability In Information Systems
Research. Information Systems Research, 14(3), pp. 221-243.
B askerville, R., Levine, L., Pries-Heje, J., Ramesh, B., & Slaughter, S. (2003). Is Internet-speed
software development different? IEEE Software, 20(6), 70-77.
Baskerville, R., & Pries-Heje, J. (2003). Diversity In Modeling Diffusion Of Information
Technology. The Journal of Technology Transfer, 28(3-4), pp. 251-264.
Baskerville, R., & Portougal, V. (2003). A Possibility Theory Framework for Security Evaluation
in National Infrastructure Protection. Journal of Database Management, 14(2), 1-13.
Baskerville, R., & Siponen, M. (2002). An Information Security Meta-policy for Emergent
Organizations. Journal of Logistics Information Management, 15(5/6), 337-346. (Awarded
2003 “Highly Commended Award” by the Literati Club.)
Ramesh, B., Pries-Heje, J., & Baskerville, R. (2002). Internet Software Engineering: A Different
Class of Processes. In Y. Wang & A. Bryant (Eds.), Annals of Software Engineering:
Process-Based Software Engineering (Vol. 14, pp. 169-195). New York: Kluwer Academic
Publishers.
Baskerville, R., & Myers, M. (2002). Information Systems as a Reference Discipline. MIS
Quarterly, 26(1) , pp. 1-14.
Conference Proceedings Papers
Siponen, M., Baskerville, R., & Kuivalainen, T. (2005). Integrating Security into Agile
Development Methods. In R. H. Sprague (Ed.), Proceedings of the 38 th Annual Hawaii
International Conference on System Sciences (pp. 1-7). Los Alamitos, California: IEEE
Computer Society.
Baskerville, R. (2004). Agile security for information warfare: A call for research. In T. Leino &
T. Saarinen & S. Klein (Eds.), Proceedings of the 12th European Conference on Information
Systems (pp. 1-10). Turku, Finland: Turku School of Economics and Business
Administration.
Baskerville, R. (2004). Information Warfare Action Plans for e-Business. In A. Jones (Ed.), The
3rd European Conference on Information Warfare and Security (pp. 15-20). Royal
Holloway, University of London, UK,: Academic Conferences International.
P ries-Heje, J., Baskerville, R., & Hansen, G. I. (2003). Russian high-speed software development:
Overcoming the challenges of globalization. In M. Korpela & R. Montealegre & A.
Poulymenakou (Eds.), IS Perspectives and Challenges in the Context of Globalization (pp.
253-259). New York: Kluwer Academic Publishers.
Baskerville, R. (2003). Four complexions of information security risk analysis. In B. Hutchinson
(Ed.), Second European Conference on Information Warfare and Security (pp. 19-29).
Reading, UK: University of Reading.
Pries-Heje, J., & Baskerville, R. (2003, 10-12 December). Improving Software Organizations: An
Analysis of Diverse Normative Models. Paper presented at the European Software Process
Improvement, Graz, Austria.
Monod, E., Truex, D., & Baskerville, R. (2002). The discourse of a large scale organizational
transformation: The reengineering of IBM, 1989 -1994. In E. Wynn & M.
Myers & E. Whitley & J. DeGross (Eds.), Global and Organizational
Discourse About Information Technology (pp. 249-272). New York:
Kluwer Academic Publishers.
36

Baskerville, R., & Pries-Heje, J. (2002). Information Systems Development @ Internet Speed: A
New Paradigm in the Making. In S. Wrycza (Ed.), Proceedings of The Tenth European
Conference on Information Systems (pp. 282-291). Gdansk: University of Gdansk.
Baskerville, R., Levine, L., Pries-Heje, J., Ramesh, B., & Slaughter, S. (2002, December).
Balancing Quality and Agility in Internet Speed Software Development. Paper presented at
the 2002 International Conference On Information Systems (ICIS), Barcelona.
Books and Monographs
Baskerville, R., Mathiassen, L., Pries-Heje, J., & DeGross, J. (2005). Business Agility and
Information Technology Diffusion. New York: Springer (Forthcoming).
Baskerville, R., & Portougal, V. (2005). Possibility Theory in Protecting National Information
Infrastructure. In K. Siau (Ed.), Advanced Topics in Database Research (Vol. 4,
(Forthcoming)). Hershey, Penn.: Idea Group.
Baskerville, R., & Russo, N. (2005). Metaphors for PHD study. In D. Avison & J. Pries-Heje
(Eds.), Research in IS: A Handbook for Research Supervisors and Their Students (pp. 55-72).
New York: McGraw Hill.
Baskerville, R. L., & Land, F. (2004). Socially self-destructing systems. In C. Avgerou & C.
Ciborra & F. Land (Eds.), The Social Study of Information and Communication Technology
(pp. 263-285). Oxford: Oxford University Press.
B askerville, R., & Stage, J. (2004). Iterative Design. In W. S. Bainbridge (Ed.), Encyclopedia of
Human-Compu ter Interaction (Vol. 1, pp. 397-400). Great Barrington, MA: Berkshire
Publishing Group.
B askerville, R., & Stage, J. (2004). Prototyping. In W. S. Bainbridge (Ed.), Encyclopedia of
Human-Computer Interaction (Vol. 2, pp. 582-586). Great Barrington, MA: Berkshire
Publishing Group.
Baskerville, R. (2002). Security and Information Systems. In M. Warner (Ed.), International
Encyclopedia of Business and Management (2nd ed., pp. 5777-5782). London: Thompson
Learning.
Baskerville, R., & Wood-Harper, T. (2002). A Critical Perspective on Action Research as a
Method for Information Systems Research (reprint). In M. Myers & D. Avison (Eds.),
Qualitative Research in Information Systems (pp. 129-145). London: Sage Publications.
Levine, L., Baskerville, R., Link, J. L. L., Pries-Heje, J., Ramesh, B., & Slaughter, S. (2002).
Discovery Colloquium: Quality Software Development @ Internet Speed (Technical Report
CMU/SEI-2002-TR-020, ESC-TR-2002-020). Pittsburgh, Penn: Carnegie Mellon Software
Engineering Institute.
Baskerville, R., & Pries-Heje, J. (2001, 2002). Diversity in modeling diffusion of information
technology [State of Science Presentation]. University at Buffalo Rehabilitation Engineering
Research Center on Technology Transfer. Retrieved 4 December, 2003, from the World
Wide Web: http://cosmos.ot.buffalo.edu/t2rerc/dissemination/index.html
Book Reviews and Other Non-Refereed Published Works
Baskerville, R., & Myers, M. (2004). Special issue on action research in information systems:
Making IS research relevant to practice--foreword. MIS Quarterly, 28(3), 329-335.
Baskerville, R. (2004) Editorial: An Editor’s Values. European Journal of Information Systems
13 (1), pp. 1-2.
Baskerville, R. (2003). Book Review: Georgina Ferry, A Computer Called Leo. The Computer
Journal, 46(6).
Baskerville, R. (2002). Events and Sightings: The 2001 LEO Jubilee. IEEE Annals of the History
of Computing, 24(2), 100.
37

Baskerville, R. (2003). Documenting the Process [Assistive Technology Transfer Update - Vol. 5
(Spring) Annual Report, 2001-2002]. University at Buffalo Rehabilitation Engineering
Research Center on Technology Transfer. Retrieved 4 December, 2003, from the World
Wide Web: http://cosmos.ot.buffalo.edu/t2rerc/dissemination/index.html
Baskerville, R. (2002). Leo: Looking back, looking forward. The Software Practitioner, 12(2), 9-
10.
38

Michael Gallivan
Mike Gallivan is an Assistant Professor in the Computer Information Systems
Department at the Robinson College of Business at Georgia State University in
Atlanta. He holds a Ph.D. from the Sloan School of Management at MIT and,
prior to arriving at GSU, he was a Visiting Professor at the Stern School of
Business, New York University.
Dr. Gallivan’s research focuses on the individual and organizational factors that
influence implementation of technology innovations among managers, IT
professionals, and other users. He is interested in individual and group-level
learning that occurs within organizations. In one ongoing project, Dr. Gallivan is
studying how knowledge workers, such as management consultants, learn to use
IT in their jobs. In a second study, he is investigating how organizations can
learn to develop effective business partnerships for managing outsourcing.
Dr. Gallivan is interested in human resource issues related to IT professionals,
and he is active in a Society of Information Management (SIM) Issues Advocacy
Task Force on the IT Workforce Shortage. In addition, he serves as the
Treasurer for ACM’s Special Interest Group on Computer Personnel Research
conference (SIG CPR), and is on the Editorial Board of Information, Technology
& People and Journal of Information Technology.
Recent Service Activities
My primary service activities during 2004 were: (1) I continued to serve as Associate Editor for two
journals, Information Technology & People and Journal of Information Technology (where I managed
the reviews for 9 papers); (2) I initiated new leadership roles for two academic conferences, including
planning the 2005 ACM SIG MIS-CPR conference (for which I am the Conference Chair) and the 2005
ICIS conference (for which I am a Track Co-Chair for the “Social, Behavioral and Organizational
Issues” track); (3) I took the initiative to nominate Professor Roy Johnson for the 2004 Innovative
Teaching Award – attending the presentations to support Roy in winning this award; (4) I completed my
last year as Colloquium Coordinator, relinquishing this role to Mark Keil; (5) I supervised one M.S.
student for an internship with BellSouth; (6) I assisted in grading the written/oral comprehensive exams
for Ph.D. candidates, (7) I served as reviewer for premier IS journals (where I reviewed 27 manuscripts),
and conferences (where I reviewed 9 submissions), and grant applications (3 grants applications); (8) I
guest-lectured in Veda Storey’s seminar, discussing the differences between design research and
explanatory research; and (9) I guest-lectured in Jim Senn’s course (CIS 8610, Information Technology
Strategy).
Recent Research Activities
Journal Articles
Gallivan, M.J., V.K. Spitler, and M. Koufaris, “Does IT Training Really Matter? A Social
Information Processing Analysis of Coworkers’ Influence on IT Usage in the Workplace,”
forthcoming, Journal of Management Information Systems (accepted October 2004).
G allivan, M.J. and Srite, M. “An Investigation of Information Technology and Culture: Identifying
Fragmentary and Holistic Perspectives of Culture,” forthcoming, Information & Organization
(accepted October 2004). (INT)
Gallivan, M.J. and R. Benbunan-Fich, R., “A Framework for Analyzing Levels of Analysis Issues
in Studies of e-Collaboration,” IEEE Transactions on Professional Communication,
(accepted August 2004).
39

Gallivan, M.J. “Examining IS Professionals’ Adaptation to Technological Change: The Role of
Gender and Cognitive Style Attributes,” Data Base for Advances in Information Systems, 35:
3, summer 2004, 28-49.
G allivan, M.J., D.P. Truex, and L. Kvasny, “Changing Patterns of IT Skill Sets 1988-2003: A
Content Analysis of Classified Advertising,” Data Base for Advances in Information Systems,
35: 3, summer 2004, 64-87.
Gallivan, M.J., J. Eynon, and A. Rai, “The Challenge of Knowledge Management Systems:
Analyzing the Dynamic Processes Underlying Performance Improvement Initiatives,”
Information Technology & People, 16 (3), September, 2003, 326-352.
G allivan, M.J., “The Influence of Software Developers’ Creative Style on their Attitudes to and
Assimilation of a Software Process Innovation,” Information & Management, 40 (5), May
2003, 443-465.
Gallivan, M.J. and G. Depledge, “Trust, Control, and the Role of Interorganizational Systems in
Electronic Partnerships,” Information Systems Journal, 13 (2) April 2003, 159-190. (EC)
Gallivan, M.J. and M. Keil, “The User-Developer Communication Process: A Critical Case Study,”
Information Systems Journal 13 (1), 37-68 (January 2003).
Benbunan-Fich, R. and M.J. Gallivan, “AmericanGreetings.com,” Case Research Journal, 22 (2),
85-100 (Spring 2002). (EC)
Conference Proceedings Papers
Kaiser, K., E. Carmel, A. Ramprasad, M. Adya, M.J. Gallivan, and A. Gupta, “Crisis in American
IS Education: Innovations to Address the Threat of Offshoring,” Proceedings of the 25 th
International Conference on Information Systems, Washington, D.C., 2004, 1011-1012.
(INT)
Gallivan, M.J. “China as an Offshore Outsourcing Destination: A Call to Research,” 3 rd Annual
International Outsourcing Conference, Dallas, September 2004, 130-134. (INT)
Kaiser, K., E. Carmel, S. Hawk, E.M. Trauth, and M.J. Gallivan, “Offshore/Nearshore Software
Development: Growth Issues by Region/Country for IT Management and Researchers,”
Proceedings of the 10 th Americas Conference on Information Systems, New York, August
2004, 3578-3579. (INT)
Shen, Y. and M.J. Gallivan, “An Empirical Test of the Job Demand/Control Model among IT
Users,” S. Weisband (Ed.) Proceedings of the 2004 ACM Special Interest Group on
MIS/CPR, Tucson, AZ. ACM Press, April 22-24, 2004, 39-47.
Oh, W. and M.J. Gallivan, “The Risks of IT Outsourcing: An Event Study Analysis,” Proceedings
of the 37 th Hawaii International Conference on Systems Science, Organization Systems and
Technology track, Information Systems Outsourcing Mini-track, Kona, HI., January 2004
(published on CD-ROM only). Received Best Paper Award.
P etter, S. and M.J. Gallivan, “A Framework for Classifying and Guiding Mixed Methods Research
th
in Information Systems,” Proceedings of the 37 Hawaii International Conference on
Systems Science, Organization Systems and Technology track, Research Methods and
Applications Mini-track, Kona, HI., January 2004 (published on CD-ROM only). Nominated
for Best Paper Award.
Gallivan, M.J., “Examining Gender Differences in IT Professionals’ Perceptions of Job Stress in
Response to Technological Change,” E. Trauth (Ed.) Proceedings of the 2003 ACM Special
Interest Group on Computer Personnel Research, Philadelphia, PA., April 2003, 10-23.
Received Best Paper Award.
Gallivan, M.J., D.P. Truex, and L. Kvasny, “An Analysis of the Changing
Demand Patterns for IT Professionals,” M. Mandviwalla (Ed.) Proceedings
of the 2002 ACM Special Interest Group on Computer Personnel Research,
Kristiansand, Norway. New York: ACM Press, May 14-16, 2002, 1-13.
40

Books and Monographs
P eltier, J. and M.J. Gallivan, “The Rise and Fall of CyberGold.com,” Annals of Cases on
Information Technology, M. Khoshrow-pour (ed.), Volume 6, Hershey, PA: Information
Resources Management Association, 2004, 312-329.
.
Recent Teaching Activities
Dr. Gallivan was one of a small cadre of faculty assigned the task to develop and teach a new MBA
course, MBA 8220, “IT for Process Innovation.” For the CIS Department, Mike taught two sections of a
similar course, CIS 8160, “Business Process Innovation & Organization Change Management” (which
was partially redesigned). In addition, Dr. Gallivan taught a section of CIS 8660, “eCommerce
Strategies” and a doctoral seminar, CIS 9260, “Topics in Information Systems Management.” This last
course, the doctoral seminar, was developed to provide advanced research methods, statistical tools, and
advanced theories not found in existing Ph.D. courses. He identified 5 scholarly readings to cover each
following session topic:
Advanced Methods Covered (1 topic per session):
Instrument development and validation
Structural equation modeling (Lisrel, PLS)
Meta-analysis
Hierarchical linear modeling (HLM)
System dynamics
Event study methods
Content analysis
Protocol analysis
Cluster analysis
Advanced Theories Covered (1 topic per session):
Social capital theory
Institutional theory
Absorptive capacity
Process theories (how to build and test)
Dynamic capabilities
41

Geoffrey Hubona
Geoffrey Hubona is an Associate Professor of Computer Information Systems at
Georgia State University. He holds degrees from the University of Virginia (BA
Psychology 1972), George Mason University (MBA 1979), and the University of
South Florida (MA Economics 1990, Ph.D. MIS 1993). Before joining the GSU
faculty, Dr. Hubona was an assistant professor of information systems at the
University of Maryland Baltimore County (1993-1995), and an assistant
professor of information systems at Virginia Commonwealth University (1995-
2001). The Naval Research Laboratory and NASA have extensively funded Dr.
Hubona to conduct human-computer interaction research. Most of his research
involves examining the cognitive processes by which people perceive, filter,
interpret, understand, and act on visual and auditory information in their
environment. His research has been presented at various international
conferences, and has been published in the International Journal of Human
Computer Studies, ACM Transactions on Computer-Human Interaction, and the
Journal of Information Technology Management. At GSU, he teaches courses on
object oriented analysis and design and on principles of human computer
interaction. He has consulted extensively with industry, particularly with respect
to applying the techniques of the Unified Modeling Language to transition
existing legacy system architectures into an object oriented paradigm.
Recent Service Activities
Service accomplishments at the departmental level included: (1) participating in the Health
Informatics Special Interest Group (SIG); (2) participating as a member of the CIS departmental
doctoral committee; and (3) acting as site coordinator for departmental users for the acquisition and
management of PLSGRAPH software.
Service accomplishments for the profession and for professional organizations included: (1) serving on the
Program Committee for Third Annual Workshop on HCI Research in MIS (pre-ICIS workshop sponsored by
ACM SIGCHI); (2) acting as an ad hoc reviewer for Information Systems Research, Management Science,
ACM Transactions on Computer-Human Interaction, Journal of the Association of Information Systems,
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans, Information Systems
Journal, pre-ICIS workshop on HCI at ICIS 2004, and book chapters submitted to Advances in Management
Information Systems (AMIS) Series on Human-Computer Interaction in Management Information Systems;
and (3) conceiving, organizing, sponsoring and managing the video and audio-taping of select ICIS papers
sessions at ICIS 2004. These ICIS session webcasts will be offered for sale to AIS members and nonmembers
at nominal charges during 2005.
Recent Research Activities
Journal Articles
“The Effects of Cast Shadows and Stereopsis on Performing Computer-Generated Spatial Tasks”
(With G. Shirah and D. Jennings) published in IEEE Transactions on Systems, Man, and
Cybernetics, Part A: Systems and Humans.
“Individual Differences and Usage Behavior: Revisiting a Technology Acceptance Model
Assumption” (with Andrew Burton-Jones) accepted for publication in the DATA BASE for
Advances in Information Systems.
42

Conference Proceedings Papers
“ Modeling the User Acceptance of E-Mail” presented at HICSS36 and published in the
Proceedings of the Thirty-Sixth Annual Hawaii International Conference on System Sciences.
“ The Gender Factor Performing Visualization Tasks on Computer Media” (with Greg Shirah)
accepted for presentation at HICSS37 (January 2004) and published in the Proceedings of the
Thirty-Seventh Annual Hawaii International Conference on System Sciences.
Books and Monographs
“ Spatial Cues in 3D Visualization” (with G. Shirah) forthcoming (2005) book chapter in Lecture
Notes in Computer Science (LNC/LNAI) Cai, Yang (Ed.), Vol. 3345, Springer-Verlag, pp.
104-128.
“ Cultural and Globalization Issues Impacting the Organizational Use of Information Technology”
(with D. Truex, J. Wang, and D. Straub) forthcoming book chapter in Advances in
Management Information Systems (AMIS) series (M. E. Sharpe, Inc. publisher) on Human-
Computer Interaction in Management Information Systems.
“ Organizational and Individual Adoption of Assistive Interfaces and Technologies” (with A.
Davis) forthcoming book chapter in Advances in Management Information Systems (AMIS)
series (M. E. Sharpe, Inc. publisher) on Human-Computer Interaction in Management
Information Systems.
Recent Teaching Activities
In the Fall of 2004, Dr. Hubona taught two sections of MBA 8120, “Introduction to Information
Systems for MBA students.” Jeff found this course particularly challenging since it was one of the new
courses offered in the revamped Robinson College of Business MBA curriculum. However, considering
the short time he had to prepare for this course and the large number of students this course draws, Jeff
did a remarkably good job. Dr. Hubona recognized that it is his my responsibility to teach classes
assigned to him with the best of my ability... and he does so without complaint. In fact, he has
volunteered to teach MBA 8120 again in the Fall of 2005.
In addition to the MBA 8120 offerings, Jeff also performed extremely well in teaching CIS 8120
(Principles of Web Design) and CIS 3300 (Systems Analysis), earning evaluations in the 4-5 point range
for the key questions posed to students, “How effective did you find this teacher in this course.”
Lastly, Dr. Hubona maintains his support for our student body by serving as a member on a doctoral student’s
committee as well as volunteering to mentor a directed readings course for another of our doctoral students.
Both of these activities are done on a purely voluntary basis by faculty and Jeff should be congratulated for
demonstrating a willingness to help.
43

Roy Johnson
Roy D. Johnson is an Assistant Professor in the Computer Information Systems
(CIS) Department at the Robinson College of Business at Georgia State
University. He holds a Ph.D. from the University of Oregon and has teaching
experience from pre-school through postgraduate. He has traveled extensively
and taught in multiple disciplines on six continents.
Dr. Johnson has taught most of the courses in the CIS curriculum during his 20
year career as a university professor. His current teaching focus is on the C++
Programming Language and Systems Analysis & Design.
Dr. Johnson's research interest is the area of teaching: Critical Thinking,
Creativity, and Ethics. These three sub-areas converge when a core problem is
discovered and a solution is expressed in a simple but elegant manner (the
measure of an educated individual).
Dr. Johnson has been very active in academic and professional organizations. He
has held most of the positions available in professional organizations and was the
co-founder in 1986 of the International Academy of Information Management
(IAIM). The focus of IAIM is pedagogical research in Information Systems.
Since its inception, it has met annually with the premier research conference,
International Conference on Information Systems
Recent Service Activities
At the Departmental level, I mentored six doctoral students through the CIS GAP Fellowship program in
teaching and research. Five GAP Fellows continue in the program showing great promise. I continue to
mentor 12 doctoral students and faculty in teaching. As the MedSIG Chair, I initiated, organized and planned
monthly meetings in 2004 and coordinated workshops and the submission of seven grants. As a member of
the UCC, I attended all meetings and contributed significantly to the curriculum revision.
At the College level, serve on the Hearings Committee and I volunteered to run for Faculty Senate.
At the University level, I serve as faculty advisor to GSU’s Water Ski Team and I volunteered to serve on the
P&T Committee.
At the Professional level, I serve as President-Elect of IAIM, Conference Chair of ICIER, Track Chair of
AMCIS and PACIS, was appointed IAIM Liaison to the AIS Council and Regional groups. I also served as a
reviewer of research papers and journal articles for attended and participated or presented in the:
Departmental Colloquiums, Faculty Development Workshops, and seven different Conferences.
I am deeply involved with my local community and school system through public hearings, the PTA, grant
writing, and program evaluation.
.
Recent Research Activities
44
Journal Articles
Du, S. M., Johnson, R. D., & Keil, M. (2004). Project Management Courses in IS Graduate
Programs: What is being taught? Journal of Information Systems Education (JISE), 15, 2,
181-188.
Johnson, R. D., & Keil, M. (2003). Internet-Enabled Audio Communication: A
Richer Medium for Students Feedback? Journal of Informatics Education
Research (JIER), 4, 2, 15-24.

Liegle, J. O., & Johnson, R. D. (2003). A Review of Premier Information Systems Journals for
Pedagogical Orientation. Information Systems Education Journal (ISEJ), 1, 8, 1-10.
McDonald, D. & Johnson, R. D. (2003). Grade Distribution and Its Impact on CIS Faculty
Evaluations 1992-2002. Information Systems Education Journal (ISEJ), 1(42) : 3-13.
Keil, M. & Johnson, R. D. (2002). Feedback Channels: Using Social Presence Theory to Compare
Voice mail to E-mail. Journal of Information Systems Education (JISE), 13, 4, 295-302.
Conference Proceedings Papers
Du, S. M. & Johnson, R. D. (December 2004). “Student Team Behavior: Cooperate or
Collaborate.” Proceedings of the International Conference on Informatics Education
Research (ICIER), Washington, District of Columbia.
Napi er, N. P. & Johnson, R. D. (December 2004). “Just How Tough is Programming in C/C ++ ?”
Proceedings of the International Conference on Informatics Education Research (ICIER),
Washington, District of Columbia.
Johnson, R. D. & Johnson, H. P. (July 2004). “Internet Supported Teaching and Learning:
Technology for Increased Instructional Efficiency and Effectiveness.” Proceedings of the
2004 Pacific Asian Conference on Information Systems, Shanghai, China.
Johnson, R. D., & Viscelli, T. R. (December 2003). “Standardizing the Core Undergraduate
Information Systems Course with Internet Technology.” Proceedings of the International
Conference on Informatics Education Research (ICIER), Seattle, Washington.
McDonald, D. S., & Johnson, R. D. (November 2003). “Grade Distribution and Its Impact on CIS
Faculty Evaluations: 1992 – 2002.” Proceedings of the Information Systems Education
Conference (ISECON) 2003, San Diego, California.
L iegle, J. O., & Johnson, R. D. (November 2003). “A Review of Pedagogically Oriented
Information Systems Journals.” Proceedings of the Information Systems Education
Conference (ISECON) 2003, San Diego, California.
Johnson, R. D., & Stucke, C. H. (June 2003). “Developing and Delivering the Virtual MBA
Course.” Proceedings of the European Applied Business Research (EABR) Conference,
Venice, Italy (Best Paper Award).
J ohnson, R. D., & Johnson, H. P. (June 2003). “Exploring Student Most Valued Feedback: Voice
Mail, E-Mail, or Longhand?” Proceedings of the 11th European Conference on Information
Systems (ECIS) Mini-Conference on Informatics and Education Research, Naples, Italy.
Johnson, R. D. & Stucke, C. H. (June 2003). “Developing and Delivering the Virtual MBA
Course.” Proceedings of the European Applied Business Research (EABR) Conference,
Venice, Italy (Best Paper Award).
J ohnson, R. D. & Keil, M. (December 2002). “The Medium or the Message: A Comparison of
Voice-Mail to Electronic-Mail for delivering Student Feedback.” Proceedings of the
International Conference on Informatics Education Research (ICIER), Barcelona, Spain
(Best Paper Award).
External Grant Awards
Principal investigator on the Graduate Assistant for Areas of National Needs (GAANN) TITLE
VII Grant, US Department of Education. Project title: “Computer Information Systems
Graduate Advancement Program (CIS GAP).” Funded in 2003 for $503,947, 2003-2007.
45

External Grant Awards
Principal investigator on the Graduate Assistant for Areas of National Needs (GAANN) TITLE
VII Grant, US Department of Education. Project title: “Computer Information Systems
Graduate Advancement Program (CIS GAP).” Funded in 2003 for $503,947, 2003-2007.
External Grant Awards
Principal investigator on the Graduate Assistant for Areas of National Needs (GAANN) TITLE VII
Grant, US Department of Education. Project title: “Computer Information Systems Graduate
Advancement Program (CIS GAP).” Funded in 2003 for $503,947, 2003-2007.Recent Teaching
Activities
Recent Teaching Activities
Dr. Johnson has had a banner year in his teaching efforts. To begin with, he received the GSU
Instructional Effectiveness Award in March 2004. Subsequently, he drafted a teaching grant proposal,
“The Active Learning Classroom for CIS (CS-100),” which was funded through the GSU Technology
Fees for $95,100 in April 2004. Most significant, was his role as the principal investigator for the
Graduate Assistant for Areas of National Needs (GAANN) TITLE VII Grant, from the US Department
of Education entitled: “Computer Information Systems Graduate Advancement Program (CIS GAP).”
This grant was funded to the amount of $503,947 for the years 2003-2007.
In order to foster an interactive learning environment, Dr. Johnson focused on the use of teaching
objectives and introduced various learning activities that supported collaborative learning. During the
semester, each student gained a better understanding of what was expected of him or her and how
he or she could become an active learner. Students had the opportunity to solve business
problems based on the readings of the day, present their solutions to the class
(communication skills building, peer teaching), interpret and test peer group member’s code
(peer teaching, collaborative learning), and seek improvements in the overall design (brain
storming, student led discussion). Gradually, he believes that students were moved from
individual problem solving to team learning.
Dr. Johnson also taught two doctoral seminars and found them most stimulating. In these seminars,
doctoral students attended and critiqued Dr. Johnson’s performance in another class he was assigned, the
CIS 3260 (Intro. to Programming) course. The doctoral students were then required to make a teaching
presentation to the undergraduate class which was also filmed. Utilizing the video tape, the doctoral
students critiqued themselves and received feedback from their seminar peers and as well as from Dr.
Johnson, himself. Multiple pedagogical approaches were examined and learning research methods were
presented by the doctoral students during the seminar. Each doctoral student kept journals throughout
the term and submitted along with a summary of his or her learning at the end of the term.
46

Mark Keil
Mark Keil is a Professor of Computer Information Systems (CIS) in the J. Mack
Robinson College of Business at Georgia State University. He joined the CIS
faculty in 1991 and has taught in the MBA and EMBA programs at Georgia State
as well as in the undergraduate, masters, and doctoral degree programs in CIS.
In 1994, he received a Faculty Recognition Award for Outstanding Teaching.
Keil’s research focuses on software project management, with particular
emphasis on preventing software project escalation, providing better tools for
assessing software project risk, and removing barriers to software use. His
research has been published in MIS Quarterly, Journal of Management
Information Systems, Sloan Management Review, IEEE Transactions on
Engineering Management, and many other journals. In 2000, he received the J.
Mack Robinson College of Business Faculty Recognition Award for
Distinguished Contributions in Research. He currently serves on the editorial
board of IEEE Transactions on Engineering Management. He has also served as
an Associate Editor for MIS Quarterly, and as Co-Editor of The DATA BASE for
Advances in Information Systems. Keil has been active in the Academy of
Management and currently serves as Past Division Chair of the Organizational
Communication and Information Systems (OCIS) Division. He earned his
bachelor’s degree from Princeton University, his master’s degree from MIT’s
Sloan School of Management, and his doctorate in management information
systems from the Harvard Business School.
Recent Service Activities
During 2004, Keil’s research was presented at the Academy of Management Meeting, the
Americas Conference on Information Systems (AMCIS), the MISRC/CRITO Symposium on the
Digital Divide, and the IFIP 8.2 OASIS 2004 Workshop. He also delivered an invited presentation
at Indiana University’s Kelley School of Business. Keil served on the Program Committees for
the International Conference on Information Systems (ICIS) and the INFORMS Conference on
Information Systems & Technology (CIST). During 2004, he served on the editorial boards of
IEEE Transactions on Engineering Management and the Journal of Management Information
Systems. He also served as a reviewer for numerous journals within the IS field. Within the
Robinson College of Business, he served on the Graduate Program Council (GPC) and the RCB
Planning Committee. Within the CIS Department, he served as acting chair of the Promotion &
Tenure Committee, and colloquium series organizer. During the year he also served on numerous
PhD dissertation committees as well as many departmental committees including the CIS Doctoral
Program Committee, the PhD Admissions Committee, and the CIS Graduate Program Committee.
Recent Research Activities
Journal Articles
Wallace, L., Keil, M., and Rai, A., “How Software Project Risk Affects Project Outcomes: An
Investigation of the Dimensions of Risk and an Exploratory Model,” Decision Sciences, Vol.
35, No. 2 (Spring), 2004, pp. 289-321.
Mähring M., Holmström, J., Keil, M., and Montealegre, R., “Trojan Actor-Networks and Swift
Translation: Bringing Actor-Network Theory to IT Project Escalation Studies,” Information
Technology & People, Vol. 17, No. 2, 2004, pp. 210-238.
Keil, M., Smith, H.J., Pawlowski, S., and Jin, L, “’Why Didn’t Somebody Tell Me?’: Climate,
Information Asymmetry, and Bad News About Troubled Projects,” The DATA BASE for
Advances in Information Systems, Vol. 35, No. 2, Spring 2004, pp. 65-84.
47

Du, S., Johnson, R., and Keil, M., “Project Management Courses in IS Graduate Programs: What is
being taught?” Journal of Information Systems Education, Vol. 15, No. 2, 2004, pp. 181-187.
Wallace, L., Keil, M., and Rai, A., “Understanding Software Project Risk: A Cluster Analysis,”
Information & Management, Vol. 42, No. 1, December 2004, pp. 115-125.
K eil, M., and Johnson, R., “Teaching IT Project Management: The CIS Masters Level Course at
Georgia State,” Journal of Informatics Education Research (forthcoming).
Keil, M., and Tiwana A., “Beyond Cost: The Drivers of COTS Application Value,” IEEE
Software (forthcoming).
Gallivan, M.J., and Keil, M., “The User-to-Developer Communication Process: A Critical Case
Study,” Information Systems Journal, Vol. 13, No. 1, January 2003, pp. 37-68.
Smith, H.J., and Keil, M., “The Reluctance to Report Bad News on Troubled Software Projects: A
Theoretical Model,” Information Systems Journal, Vol. 13, No. 1, January 2003, pp. 69-95.
Zhang, P., Keil, M., Rai, A., and Mann, J., 2002. “Predicting Information Technology Project
Escalation: A Neural Network Approach,” European Journal of Operational Research, Vol.
146, No. 1, 2003, pp. 115-129.
T an B.C.Y., Smith, H.J., Keil, M., and Montealegre, R., “Reporting Bad News about Software
Projects: Impact of Organizational Climate and Information Asymmetry in an Individualistic
and a Collectivistic Culture,” IEEE Transactions on Engineering Management, Vol. 50, No.
1 (February), 2003, pp. 64-77. (INT)
Keil, M., Rai, A., Mann, J., and Zhang, P. “Why Software Projects Escalate: The Importance of
Project Management Constructs,” IEEE Transactions on Engineering Management, Vol. 50,
No. 3 (August) 2003, pp. 251-261.
Keil, M., Tiwana, A., and Bush, A., 2002. “Reconciling User and Project Manager Perceptions of
IT Project Risk: A Delphi Study,” Information Systems Journal, Vol. 12, No. 2, April 2002,
pp. 103-119.
Snow, A., and Keil, M., “A Framework for Assessing the Reliability of Software Project Status
Reports,” Engineering Management Journal, Vol. 14, No. 2, June 2002, pp. 20-26.
Snow, A.P., and Keil, M., “The Challenge of Accurate Software Project Status Reporting: A Two-
Stage Model Incorporating Status Errors and Reporting Bias,” conditionally accepted for
publication in IEEE Transactions on Engineering Management, Vol. 49, No. 4, November
2002, pp. 491-504.
Keil, M., and Johnson, R.D., Feedback Channels: Using Social Presence Theory to Compare
Voice Mail to E-mail, Journal of Information Systems Education, Vol. 4, No. 3, Fall 2002,
pp. 15-24.
Johnson, R.D., and Keil, M., “Media Richness Theory: Testing E-Mail vs. V-Mail for Conveying
Student Feedback, Journal of Informatics Education Research, Vol. 13, No. 4, 2002, pp. 295-
301).
Mähring, M., and Keil, M., “Information Technology Project Escalation: A Process Model,”
Proceedings of the Eighth INFORMS Conference on Information Systems & Technology
(CIST), Atlanta, Georgia, October 18-19, 2003. Proceedings published on CD-ROM.
Fichman, R., Keil, M., and Tiwana, A., “Beyond Options Valuation: ‘Options Thinking’ in IT
Project Management, California Management Review (forthcoming).
Wallace, L., and Keil, M. “Software Project Risks and their Impact on Outcomes,”
Communications of the ACM, Vol. 47, No. 4 (April), 2004, pp. 68-73.
Tiwana, A., and Keil, M., “The One-Minute Risk Assessment Tool,”
Communications of the ACM, Vol. 47, No. 11 (November), 2004, pp. 73-
77.
48

Keil, M., and Robey, D., “Blowing the Whistle on Troubled Software Projects,” Communications
of the ACM, Vol. 44, No. 4 ( April), 2001, pp. 87-93.
Conference Proceedings Papers
Keil, M., Meador, G, and Kvasny, L., “Bridging the Digital Divide: The Story of the Free Internet
Initiative in LaGrange, Georgia,” Proceedings of the 36 th Annual Hawaii International
Conference on System Sciences (HICSS-36), Island of Hawaii, January 6-9, 2003, pp. 1-10.
Proceedings published on CD-ROM. (EC)
Mahring, M., and Keil, M., “Information Technology Project Escalation: A Process Model,
Proceedings of the Eighth INFORMS Conference on Information Systems & Technology
(CIST), Atlanta, Georgia, October 18-19, 2003. Proceedings published on CD-ROM.
Keil, M., Im, Ghiyoung, and Mähring, M., “The Effects of Scapegoating on Willingness to Report
Bad News on Troubled Software Projects,” Proceedings of the Tenth Americas Conference
on Information Systems, Nicholas C. Romano, Jr. (Ed.). New York City: Association for
Information Systems, August 5-8, 2004, pp. 834-842. This paper was nominated for a best
paper award.
Keil, M., Meador, G., and Kvasny, L., “Bridging the Digital Divide: The Story of the Free Internet
Initiative in LaGrange, Georgia,” Proceedings of the 36th Annual Hawaii International
Conference on System Sciences (HICSS-36), Island of Hawaii, January 6-9, 2003, pp. 1-10.
(EC)
Kvasny, L., and Keil, M., “The Challenges of Redressing the Digital Divide,” Proceedings of the
International Conference on Information Systems, published on CD-ROM, Barcelona, Spain,
December 15-18, 2002. (EC)
Johnson, R., and Keil, M., “Internet-Enabled Audio Communication: A Richer Medium for
Students Feedback?,” Proceedings of the International Conference on Informatics Education
& Research, Barcelona, Spain, December 13-15, 2002, Available on the web for download
at: www.iaim.org Note: This paper received the IAIM Best Conference Paper Award.
Keil, M. “Software Project Escalation and De-escalation: What Do We Know?,” Cutter IT
Journal, Vol. 16, No. 12, December 2003, pp. 5-11.
Books and Monographs
Keil, M., and McFarlan, W., "The Free Internet Initiative in LaGrange, Georgia,” Harvard
Business School Publishing Division, Boston, MA, 2003, Video #9-303-802. (EC)
Rai, A., Wareham, J., Weinlein, B., and Keil, M. “Omnexus: The Plastics eMarketplace,” 2002,
ISWorld Net Teaching Case,
http://www.coba.usf.edu/departments/isds/faculty/abhatt/ISTeachingCases.htm (EC)
Meader, G., Keil, M., and McFarlan, W., “The Free Internet Initiative in LaGrange, Georgia,”
Harvard Business School Publishing Division, Boston, MA, 2002, Case #0-302-041. (EC)
Recent Teaching Activities
Dr. Keil has, once again, primarily taught CIS 8150, the “IT Project Management” course. As always,
his evaluations are excellent ranging in the 4.5 – 5.0 range for effectiveness. Additionally, Mark taught
a doctoral seminar in the Spring of 2004. In the CIS 8150 course, Mark made significant improvements
this course. He added new lecture material on learning from engineering failures, project risk
management, and post mortem evaluation. He significantly enhanced one of the individual assignments
by using Risk+ and Monte Carlo analysis of schedule risk. Moreover, he modified and enhanced four
other individual assignments using Microsoft Project, WBS Chart-Pro, PERT Chart EXPERT,
and COCOMO II. Dr. Keil also modified the group assignment by including post-project audits.
Lastly, Mark upgraded the technology in the course by migrating from Microsoft Project 2002 to
49

Microsoft Project 2003 and migrating the course from Web-ct CE to Web-ct VISTA. He plans to use
these new delivery platforms for all handouts, course assignments, and grades in the 2005 offering.
Perhaps Dr.Keil’s greatest contribution to the department is how well respected he is by those doctoral
students on their journey to attain their Ph.D. degree. Last year Mark served on seven different doctoral
committees, chairing two of them. Of these, four of the students successfully defended their
dissertations last year. The strength and quality of the doctoral program and the students matriculating
from this program can be directly attributed to Dr. Keil’s unique talent of transferring his tremendous
skills to those who are lucky enough to become one of his students. If this weren’t enough, Mark also
found time to serve as an external expert reviewer for an Australian Ph.D. candidate.
50

Jens Liegle
Jens Liegle is Assistant Professor in the Department of Computer Information
Systems at Georgia State University. His research focuses on Intelligent Tutoring
Systems and Web/computer based training systems. He holds a Ph.D. in MIS
from Kent State University, an MBA from the University of Akron, and a
Diploma in Betriewswirtschaftslehre (FH) from the Pforzheim Business School.
He has written a book chapter on Web-Based Instructions Systems in Distance
Learning Technologies: Trends and Opportunities, and published in the Academy
of Educational Leadership Journal and the Journal of Systems and Software.
Jens Liegle is currently in charge of the C++ programming courses of the CIS
department.
Recent Service Activities
In my role as a member of the UPC, Peter Meso and I together proposed the framework for the overhaul
of the undergraduate program, including the concept of tracks and an increase in the number of electives
for students. The majority of our ideas are reflected in the overhaul of the undergraduate program, with
students, the department, and the university being the beneficiaries.
In my role as a member of the board of directors of the EdSIG of AITP, I have helped to make the
ISECON conference in Rhode Island a success. I was the new vendors chair, and successfully attracted
four vendors to the conference, where there were none in the previous three years.
Recent Research Activities
Journal Articles
Meso, P., and Liegle J., Technology Adaptation Model and Pedagogical Support of Software
Systems Design Instruction: An Exploratory Assessment of the Pedagogical Effectiveness of
a New Technology, Journal of Information Systems Education, in press
Meso, P., Madey, G., and Troutt, M., Liegle, J., The Knowledge Management Efficacy of
Matching Information Systems Development Methodologies With Application
Characteristics - An Experimental Study, Journal of Systems and Software, in press
Liegle, J. and Johnson R. “A Review of Premier Information Systems Journals for Pedagogical
Orientation.” Information Systems Education Journal, 1 (8). http://isedj.org/1/8/. ISSN: 1545-
679X. (2003).
Liegle, J., Woo, H., and T. Janicki: “A General Framework for the Development of adaptive
Intelligent Tutoring Systems,” Knowledge Based Systems Journal, forthcoming.
Conference Proceedings Papers
Conference Paper: “Lessons Learned From Online vs. Paper-based Computer Information
Students' Evaluation System,” J. Liegle and D. McDonald, ISECON 2004
Conference Paper: “A User-Acceptance Evaluation of Two Web-based Computer Programming
Teaching Tools,” J. Liegle and P. Meso, ISECON 2004
51

Liegle, J. and Johnson R. “A Review of Premier Information Systems Journals for Pedagogical
Orientation.” Presentation and publication in the proceedings of the ISECON Conference,
San Diego, CA, Nov. 6-9, 2003
Meso, P., Liegle, J.: Exploratory comparative assessment of .NET as a pedagogical tool for
teaching object oriented systems design. Presentation and publication in the proceedings of
the ISECON Conference, San Antonio, TX, Oct 31-Nov 3,2002
Books and Monographs
Jens O. Liegle and Thomas N. Janicki “The effect of learning styles on the navigation needs of
Web-based learners,” In Press, Available online 10 April 2004
Recent Teaching Activities
Dr. Liegle should be recognized as one who is always willing to give of himself for the sake of the
Department. This past year, Dr. Liegle took on the amazing challenge to teach three different courses;
CIS 3260, “Introduction to Programming in C/C++,” CIS 8120, “Principles of Web Design,” and CIS
8470, “eCommerce Applications,” the last of which he had only three days to prepare. This self-
effacing attitude makes Jens one of the favorite instructors in the CIS Department.
Jens was a major player with G. Hubona in the effort to change the focus, course title, and catalog
description of CIS 8120 “Principles of Web Design”. He was responsible for writing the new model
syllabus as well as the new catalog description. From the knowledge he and Dr. Hubona made in their
first effort with the new approach in Spring 2004, significant changes were made to the course content
and the lecture notes. These changes obviously had a positive effect with a significant improvement in
the course evaluations from the Summer 2004 semester.
It should also be noted that in the Summer of 2004, Dr. Liegle changed a significant portion of CIS
3260 to modernize it. He introduced Windows API style programming instead of focusing on pointers.
He was also able to secure access to a computer lab for a number of sessions towards the end of the
course, which enabled him to provide more “handholding” for students during in-class exercises.
Students generally appreciate this type of learning environment, as was reflected in their extremely high
evaluations of this course.
52

Astrid Lipp
Astrid Lipp is an Assistant Professor in the Department of Computer
Information Systems at Georgia State University. She received an A.B. in
German from Bryn Mawr College, as well as an M.A. and Ph. D. in German
Language and Literature from the University of Connecticut. She taught German
classes at the Waterbury Branch of the University of Connecticut and the
University of Georgia. She has also worked as a registered representative for an
investment company, served as an in-house translator and interpreter, and
assisted in the design and implementation of an information system. In 1993, she
received her Ph.D. in Management Information Systems from The University of
Georgia. She taught at Clemson University before arriving at GSU in 1998. At
GSU, she has served as the coordinator for sections of CIS 3210 and taught CIS
8650 (Information Technology and Collaborative Work). In 2001, she coresearch
has
developed a second course in the visual programming series. Her
focused on decision support systems, expert systems, group support systems, and
cognitive mapping. She has contributed a chapter to a book called Questions and
Information Systems, published articles in The Journal of Management
Information Systems and presented papers at The Hawaii International
Conference on System Sciences.
Recent Service Activities
I have continued to lead the CIS Department's transition to .NET by sharing materials and advice with
colleagues. Periodically I receive inquiries about faculty.
As one of the first faculty members at Georgia State to use vClass, I shared student feedback and my
own experiences with the GSU vClass administrator and colleagues. I regularly advised Yide Shen
during her first semester of teaching. I also occasionally answer faculty questions about cognitive
mapping.
As the department’s volunteer for the GSU Annual Giving, I provided refreshments for a CIS
colloquium and hosted a wine tasting party to encourage donations.
After agreeing to chair the CIS Student Recruitment Committee, I met with Dr. Baskerville to discuss
the issues involved, possible strategies, resources available, and which faculty members should be asked
to serve on the committee and investigated what other programs do.
I also served as Faculty Advisor to the Kappa Chapter of Delta Sigma Pi. Service to the profession
includ ed reviewing an ASP.NET textbook outline for Wiley, as well as organizing and chairing a
session at INFORMS.
Recent Research Activities
Conference Proceedings Paper
Lipp, A., Carver, C. Y., and Johnson, R. (2002). When is it Appropriate to Use Cognitive
Mapping in Research? In Proceedings of the International Symposium on Research Methods.
53

Recent Teaching Activities
In 2004, Dr. Astrid Lipp expanded her own personal teaching skills by taking on the teaching
responsibilities for a course new to her, CIS 8110, “Information Technology Fundamentals.” She taught
two sections of this course in addition to CIS 3210, “An End-user Application Programming,” and CIS
8650, “Information Technology and the Collaborative Workplace.” For any assigned course, Dr. Lipp
always gives 100% of her efforts to ensure a quality learning experience for her students.
In CIS 8650, Astrid was one of the first faculty members to use a new computer conferencing software
program called vClass. Beginning with the CIS 8650 course in the spring of 2004 she used vClass for
about half of the class sessions. The use of this tool enabled CIS 8650 students to interact with Fran
Ackermann, a renown CIS professor, Keith Dean, the gentleman in charge of collaboration technologies
for the Department of Defense, and David Coleman, who is a longtime consultant on the
implementation of collaboration technologies. These “guest lecturers” are based in Scotland, Virginia,
and California, respectively. In fact, one of Dr. Lipp’s classes was held virtually with vClass when she
was attending a conference in Denver, Co. Rather than having to cancel the class, or bring in another
instructor who is generally out-of-synch with where in the material and what the current subject a class
working on, this innovative use of vClass allowed for a continuous flow of the course without the
normal disruptions one usually anticipates when attending a conference. In fact, Astrid’s use of of
vClass was the focus of an article in GSU’s UETS’s In-Focus publication.
Perhaps more importantly, the valuable insights Dr. Lipp has gained by using this new tool have been
shared with her colleagues. Drs. Ramesh and Stucke and Carol Patterson have all been given a “primer”
on the use of vClass. Improved faculty communications and a “best practices” article have been
unanticipated benefits that have been derived directly from Astrid’s willingness to take the time and
effort needed to make use of innovative technologies in her classroom.
54

Lars Mathiassen
Lars Mathiassen, is Georgia Research Alliance Eminent Scholar and Professor
of Digital Commerce in the eCommerce Institute and the Computer Information
Systems Department at J. Mack Robinson College of Business at Georgia State
University. He is also Director for the University’s Center for Digital
Commerce. His research focuses on development of information services and on
management and facilitation of change processes enabled by information
technology. He approaches innovation and improvement initiatives with a strong
focus on people skills and collaborative processes while at the same time
emphasizing adoption of state-of-the-art technologies and methods. He has co-
Computers
authored several books including Professional Systems Development;
in Context: The Philosophy and Practice of Systems Design; Object Oriented
Analysis & Design; and Improving Software Organizations: From Principles to
Practice. He has also published extensively in leading academic and practitioner
journals, including Accounting, Management and Information Technologies,
Communications of the ACM, Information Systems Journal, Information Systems
Research, Information, Technology and People, Journal of Information
Technology, IEEE Software and several others. The philosophy underlying his
research is presented in a number of contributions as Reflective Systems
Development. The related research activities are mostly carried out in close
collaboration with practicing IT-professionals and their organizations. That has
led to the development of a practice oriented research approach called
Collaborative Practice Research.
Recent Service Activities
Together with Professors Arun Rai and Richard Welke I have designed and successfully initiated the
Center for Process Innovation at RCB. We were engaged in a first large R&D project with Garner in
2004. We are currently engaged in R&D collaboration with UPS, Byers Engineering and Medical
College of Georgia. At this point we negotiate further collaborations with Centers for Disease Control
and Prevention and with Intel.
Together with Professors Richard Baskerville (GSU) and Jan Pries-Heje (IT-University, Denmark) I
will organize and chair the IFIP 8.6 Conference on “IT Diffusion & Organizational Agility” in May
2005 here at GSU.
I’m currently engaged with Professors Richard Baskerville
implementing the CIS Re-invention Program 2005-2007.
and Duane Truex in developing and
I was member of the search committee for the new Board of Advisors Professorship in CIS (2004).
I was member of the sub-committee that evaluated Mike Gallivan for tenure promotion.
I participated in the evaluation of all P&T cases within CIS.
In 2004, I organized visits to the Center for Process Innovation and CIS for
PhD student Tuure Tuunanen, Helsinki School of Economics
Anna Börjesson, Ericsson, Gothenburg, Sweden.
PhD student Søren Sohl, Computer Science Department, Aalborg University, Denmark.
PhD student Marianne Vainio, Helsinki School of Economics, Helsinki, Finland.
PhD student Carl Magnus Olsson, Viktoria Institute, Gothenburg, Sweden.
55

Professor Nancy L. Russo, Operation Management & Information Systems, Northern Illinois University
College of Business
R ecent Research Activities
Journal Articles
Mathiassen, Lars, “Collaborative Practice Research.” Information, Technology &
(2002)
People 15:4
Mathiassen, Lars and Sandeep Purao, “Educating Reflective Systems Developers.” Information
Systems Journal 12:2 (2002).
Andersen, Peter B. and Lars Mathiassen, “Semiotic Engineering.” Semiotica, 142 (2002).
Mathiassen, Lars, “Collaborative Practice Research.” Scandinavian Journal of Information
Systems 14 (2002).
Mathiassen, Lars and Pouya Pourkomeylian, “Managing Knowledge in a Software Organization.”
Journal of Knowledge Management 7:2 (2003).
Iversen, Jakob and Lars Mathiassen, “Cultivation and Engineering of a Software Metrics
Program.” Information Systems Journal 13:1 (2003).
Mathiassen, Lars, Ingegerd Andersson and Kerstin Nielsson, “Service Provision in a Software
Technology Unit.” Journal of Information Technology 18:3 (2003).
Börjesson, Anna and Lars Mathiassen, “Software Process Implementation”, IEEE Software
36-44 (2004).
Iversen, Jakob, Lars Mathiassen and Peter A. Nielsen, “Managing Risks in Software Process
Improvement: An Action Research Approach.” MISQ 28:3, 395-433 (2004).
21:4,
Wareham, Jonathan, Lars Mathiassen, Arun Rai, Detmar Straub and Richard Klein, “The Business
Value of Digital Supply Networks: A Program of Research on the Impact of Globalization”,
Journal of International Management (forthcoming).
Conference Proceedings Papers
Börjesson, Anna and Lars Mathiassen, “Making SPI Happen - The IDEAL Distribution of Effort.”
The Twenty-fifth Information Systems Research Seminar in Scandinavia (2002).
Mathiassen, Lars and Keld Pedersen, “Intention and Emergence in Software Project
Improvement.” The Twenty-fifth Information Systems Research Seminar in Scandinavia
(2002).
Mathiassen, Lars and Carsten Sørensen, “A Task-Based Theory of Information Services.” The
Twenty-fifth Information Systems Research Seminar in Scandinavia (2002).
Sørensen, Carsten, Masao Kakihara and Lars Mathiassen, “Mobile Services: Functional Diversity
and Overload.” Mobile Computing in the 21st Century, Budapest, Hungary ( 2002).
Börjesson, Anna and Lars Mathiassen, “Making SPI Happen - The IDEAL Distribution of Effort.”
Hawaiian International Conference on Systems Science (2003).
M athiassen, Lars, Maxine Robertson and Jacky Swan, “Cracking the Code: The Dynamics of
Professional Knowledge.” European Knowledge Management Conference OKLC (2003).
Börjesson, Anna and Lars Mathiassen, “Making SPI Happen - The Roads to Process
Implementation.” The Twenty-sixth Information Systems Research Seminar in Scandinavia
(2003).
Mathiassen, Lars and Keld Pedersen, “The Dynamics of Knowledge in Systems
Development Practice.” The Twenty-sixth Information Systems Research
Seminar in Scandinavia (2003).
56

Nilsson, Agneta, Miria Grissot and Lars Mathiassen, “Translation of Network Configurations - A
Case Study of System Implementation in a Hospital.” IFIP WG 8.6 Conference (2003).
Germonprez, Mat and Lars Mathiassen, “The Role of Conventional Research Methods in
Information Systems Action Research.” IFIP WG 8.2 Conference (2004).
Fredriksen, Helle D. and Lars Mathiassen, “Assessing Improvements of Software Metrics
Practices.” IFIP WG 8.6 Conference (2004).
Börjesson, Anna and Lars Mathiassen, “Organizational Dynamics in Software Process
Improvement.” IFIP WG 8.6 Conference (2004).
Börjesson, Anna and Lars Mathiassen, “Making SPI Happen: The Roads to Process
Implementation.” European Conference on Information Systems (2004).
Mathiassen, Lars and Keld Pedersen, “The Dynamics of Knowledge in Systems Development
Practice.” Hawaiian International Conference on Systems Science (2005).
Mathiassen, Lars and Lasse Vogelsang, “The Role of Networks and Networking in Bringing
Software Methods to Practice.” Hawaiian International Conference on Systems Science
(2005).
Books and Monographs
Mathiassen, Lars, Jan Pries-Heje and Ojelanki Ngwenyama (Eds.), “Improving Software
Organizations—From Principles to Practice.” Addison-Wesley (2002).
Mathiassen, Lars, Peter A. Nielsen and Jan Pries-Heje, “Learning SPI in Practice.” In: Lars
Mathiassen, Jan Pries-Heje and Ojelanki Ngwenyama (Eds.), “Improving Software
Organizations—From Principles to Practice.” Addison-Wesley (2002).
Aaen, Ivan, Jesper Arent, Lars Mathiassen and Ojelanki Ngwenyama, “Mapping SPI Ideas and
Practices.” In: Lars Mathiassen, Jan Pries-Heje and Ojelanki Ngwenyama (Eds.), “Improving
Software Organizations—From Principles to Practice.” Addison-Wesley (2002).
A ndersen, Carsten V., Flemming Krath, Lise Krukow, Lars Mathiassen and Jan Pries-Heje, “The
Grass Roots Effort.” In: Lars Mathiassen, Jan Pries-Heje and Ojelanki Ngwenyama (Eds.),
“Improving Software Organizations—From Principles to Practice.” Addison-Wesley (2002).
Mathiassen, Lars, Gro Bjerknes and Carsten Kristensen, “Improving Customer Relations.” In: Lars
Mathiassen, Jan Pries-Heje and Ojelanki Ngwenyama (Eds.), “Improving Software
Organizations—From Principles to Practice.” Addison-Wesley (2002).
Iversen, Jakob, Lars Mathiassen and Peter A. Nielsen, “Risk Management in Process Action
Teams.” In: Lars Mathiassen, Jan Pries-Heje and Ojelanki Ngwenyama (Eds.), “Improving
Software Organizations—From Principles to Practice.” Addison-Wesley (2002).
Mathiassen, Lars, “Knowledge Across Boundaries—An IT Perspective on the Future of
Universities. In: The Danish Research Council, The Knowledge Space Towards 2025, The
Danish Ministry for Science, Technology and Development (2002).
Mathiassen, Lars and Carsten Sørensen, “From Information Systems to Information Services.” In:
Timo Järvi and Pekka Reijonen (Eds.), “People and Computers: Twenty-one Ways of
Looking at Information Systems.” Turku Centre for Computer Science (2003).
Mathiassen, Lars, “Knowledge-As-Relation – An IT-Outlook at the Future of Academic
Institutions.” In: Kim V. Andersen and Morten T. Vendelbo,”The Past and Future of
Information Systems – A tribute to Niels Bjørn-Andersen.” Butterworth-Heinemann (2004).
External Grant Awards
“Mobile, Multimedia based Information Services to Improve Healthcare Performance”, $70,000
for 2003 and $75,000 for 2004 (with Professor Nikil Jayant, Georgia Tech, and Professor
Max Stachura, Medical Center of Georgia).
57

“Researching Gartner’s Research Process”, $112,800 (with Professors Arun Rai and Richard
Welke 2003/2004).
“Software Requirements Management”, $15,000 from Byers Engineering (2005)
Gartner sponsorship $5,000 (IFIP 8.6 Conference, Atlanta 2005)
Intel sponsorship $5,000 (IFIP 8.6 Conference, Atlanta 2005)
Microsoft sponsorship $2,500 (IFIP 8.6 Conference, Atlanta 2005)
Recent Teaching Activities
Dr. Mathiassen is a recent addition to the CIS Department's faculty. As a world-renown lecturer and
researcher, we are indeed fortunate to have attracted such a talented individual to our department. This
past year marked the first time Lars taught for us. Typically, faculty that are new to our University go
through a period of adjustment and often get lower student evaluations. However, Dr. Mathiassen
quickly acclimated to GSU and had respectable evaluations in the 4.0-5.0 range for the two sections of
CIS 8150 he taught. Undoubtedly, as he becomes more acquainted with the Department, the course, and
our students' expectations, his evaluations will continue to rise to a point where he is one of the top
performers in the department.
Additionally, Dr. Mathiassen gave time from his busy schedule to mentor two Ph.D. directed readings
courses. The first entitled, “The Service concept within Information Systems Research” and the second,
“SCOR modeling and Supply Chain Management” Moreover, Lars continues to maintain his connection
with the European educational community acting as a doctoral supervisor for four Ph.D. students. He
also helped in the creation of two new courses for the redesigned MBA program scheduled to go into
effect by the Fall of 2004.
58

David McDonald
David McDonald is an Associate Professor and the Academic Program Director
for the Department of Computer Information Systems at Georgia State
University. His primary responsibility is the management of the BBA, MBA,
and MS degrees in Information Systems. His teaching interests encompass a
wide variety of subjects, including database management systems, end-user
application development, visual programming, multimedia system development,
and information technology infrastructures. His research is practitioner-oriented,
focusing on e-Commerce issues. For the past two years, he has created reports
on e-Commerce for the Board of Regents and Governor Barnes. He is also very
active in the business community, currently serving on the Board of Directors for
the Atlanta chapter of the Society for Information Managers (SIM).
Recent Service Activities
I was fortunate to achieve almost all of my service goals for this past year. I have successfully leveraged my
relationship with Microsoft to the Department and University’s advantage. A number of our faculty and
technical support personnel now have consistent dialogs with Microsoft. Georgia State University was the
host for Microsoft’s programming contest for the southern region.
Moreover, we now have a site-license for IBM’s Websphere suite of applications. As part of my efforts to
establish a relationship with IBM’s academic division, I was able to provide our faculty with a two-day
training session on the Websphere product.
Along with Dr. John Sergo, the CIS Department Alumni organization has a new board of directors. A new
slate of programs are planned for the coming year. I intend to be actively involved in this essential
organization.
Finally, I am proud to be an active member in the Society for Information Management (SIM) as well as
serving on the Technology Association of Georgia’s (TAG) education committee.
Recent Research Activities
Journal Articles
McDonald, D.S., “Computer Literacy Skills for Computer Information Systems Majors: A Case
Study,” Journal of Information Systems Education, 15:1 (April 2004):
McDonald, D.S. & Johnson, R. D., “Grade Distribution And Its Impact On Cis Faculty
Evaluations: 1992 – 2002,” Information Systems Education Journal, 1:42 (December 2003):
McDonald, D.S., “The Influence of Multimedia Training on User’s Attitudes: Lessons Learned,”
Computers and Education, 42:2 (February 2004): 195-214. Of
Conference Proceedings Papers
Liegle, J., & McDonald, D.S., “Lessons Learned from Online vs. Paper Based Computer
Information Students’Evaluation System,” Proceedings of the Information Systems Education
Conference (ISECON), Nov. 4-8, 2004, Newport, Rhode Island.
McDonald, D.S. & Johnson, R. D., “Grade Distribution and Its Impact on CIS Faculty Evaluations:
1992 – 2002,” Proceedings of the Information Systems Education Conference (ISECON),
Nov. 6-9, 2003, San Diego, California.
59

McDonald, D.S., “Creative Partnerships for Educating the Next Generation Workforce: A Case
Study,” Proceedings of the Hawaiian International Conference on Business, June 18-23,
2002, Honolulu, Hawaii.
McDonald, D.S., “Creative Partnerships for Educating the Next Generation Workforce: A Case
Study,” the Proceedings of the Hawaiian International Conference on Business, June 18-23,
2002, Honolulu, Hawaii.
Books and Monographs
McDonald, D.S., Case, T.L., & McLean, E.R., Attracting High Technology Firms to Georgia, an
Intellectual Capital Partnership Program (ICAPP) report prepared for Governor Barnes, the
Georgia State Legislators, the Board of Regents, and the University System Presidents,
September, 2000 (EC)
Recent Teaching Activities
For the past eight years, Dr. McDonald has served as the Academic Program Director for the CIS
Department. As such, he is responsible for the BBA, MBA, and MS degree programs. In six of these
eight years, our programs have received national attention. In 2004, our undergraduate program was
ranked tenth in the nation, while during this same year, our graduate program was ranked eighth.
This past year, Dr. McDonald taught CIS 3215, “Intermediate Visual Programming,” CIS 3730, an
“Introduction to Database Management Systems,” and CIS 8140, the graduate version of an
“Introduction to DBMS.” Dr. McDonald firmly believes that the tools used in the classroom should be
the same tools a student is likely to encounter when they approach the job market. As such, the CIS
3215 course is taught using both the Visual Studio.NET programming environment and Microsoft’ s
SQL Server 2000 Enterprise database, while both database courses make use of the client and server
modules of Oracle, the world’s leading DBMS product. It is his philosophy to expose the students to
more than one enterprise database product, further strengthening his assertion to his students
that it is
more important to understand the concepts we teach…i.e., the tools are easy to understand and use if
one has a good grasp of a conceptual foundation.
Dr. McDonald is also continuing his multi-year, cross-departmental effort to institute a mechanism to
test and enforce computer literacy…first, for the Robinson College of Business, and then, for the entire
student population of Georgia State University. In a recent research effort, Dr. McDonald discovered
that 38% of all business schools in the United States that offer both graduate and undergraduate
business degrees now have in-place testing programs for computer literacy. In 2004, Dr. McDonald and
Therese Viscelli began anew another approach to create such a testing program for the College. This
will be a high priority for Dr. McDonald in the coming year.
Perhaps Dr. McDonald’s most significant contribution this past year was in overseeing the complete
restructuring of both the graduate and undergraduate degree programs. With the help of virtual ly all the
faculty, the new graduate program was approved in the Fall 2004 RCB faculty meeting and is scheduled
for implementation in the Fall of 2005. The structure, design, and most of the documentation for the
undergraduate program changes were finished in 2004. In 2005, Dr. McDonald will present th em to the
College for final approval. Implementation should begin in the Spring semester of 2006.
Finally, Dr. McDonald is also very much involved in community outreach, both to the public and
private sector. The genesis of a “Speakers Bureau” began in 2004 with limited success. These small
successes are the seeds necessary to germinate the planned effort to bring more of public and private IT
executives into our classrooms to enhance the quality of all our degree programs. Additionally, Dr.
McDonald was instrumental in inviting IBM to our campus to provide faculty with training on IBM
Websphere, their latest tools currently in use by many major corporations. This is an extension of the
prior year’s training effort when he invited Microsoft to campus to provide a similar training program
for the Visual Studio.Net product
60

Ephraim McLean
Emphraim R. McLean is a Regents Professor and holder of the George E.
Smith Eminent Scholar’s Chair. Prior to joining the GSU faculty in 1987, he was
on the faculty at UCLA for 18 years; and before that he worked for seven years
for Procter & Gamble, primarily doing manufacturing management and
information systems work. He has published over 125 articles in such
publications as the Harvard Business Review, Sloan Management Review,
California Management Review, MIS Quarterly, Information Systems Research,
Management Science, Journal of MIS, Communications of the ACM, and the
Proceedings of ICIS, ECIS, HICSS, and AMCIS. He is the co-author or co-
of
editor of seven books, including Strategic Planning for MIS, Management
Information Systems, and Information Technology for Management. He was a
founding Associate Editor of the MIS Quarterly and for seven years was the Co-
include I/S
Editor-in-Chief of DATABASE. His teaching and research interests
planning, management of information services, measuring the value of I/S,
careers in I/S leadership. In 1980, Dr. McLean hosted and chaired the organizing
committee for the International Conference on Information Systems (ICIS) and
was three times ICIS Conference Chair or Co-chair. He was also instrumental in
the founding of the Association for Information Systems (AIS) and currently
serves as the AIS Executive Director. He has served four times on the Executive
Council of the Society for Information Management (SIM) and is currenlty the
SIM Vice President for Academic Affairs. He earned his B.M.E. at Cornell
University and his S.M. and Ph.D. degrees at M.I.T.’s Sloan School of
Management.
Recent Service Activities
I am continuing as the Executive Director of the Association for Information Systems, the leading
society for information systems academics in the world. With over 4,300 members, a budget of $1.4
million, and a staff of three-and-a-half people, these duties occupy nearly a third of my time. I also play
a significant role in two major AIS conferences, the Americas Conference on Information Systems and
the International Conference on Information Systems. I am also on the Organizing Committee of the
European Conference on Information Systems.
In Atlanta, I am on the Executive Committee of the M.I.T. Enterprise Forum and last summer I
completed four years of service as a member of the Board of the Atlanta Chapter of the Society for
Information Management.
At the university level, I am a member of the Long Range Planning Committee and the Campus
Liaison Officer for ICAPP. I am also a member of the Robinson College Long Range Planning
Committee.
For the CIS Department, I organize and host the I/S Executive Roundtable, now in its 13 th year, and
serve on five departmental committees as well as being the Director of Professional Programs for the
Department.
61

Recent Research Activities
Journal Articles
Tiwana, A., and McLean, Ephraim R. “Expertise Integration and Creativity in Information
Systems Development.” Accepted for publication in the Journal of Management Information
Systems, 49 pp.
D eLone, William H., and McLean, Ephraim R. “Measuring e-Commerce Success: Applying the
DeLone & McLean Information Systems Success Model.” International Journal of
Electronic Commerce, 9 (1), (Fall 2004): 31-47.
Luftman, Jerry and McLean, Ephraim R. “Key Issues for IT Executives.” MIS Quarterly
Executive, 3 (2), (June 2004): 89-104.
DeLone, William H., and McLean, Ephraim R. “The DeLone and McLean Model of Information
Systems Success: A Ten-Year Update.” Journal of Management Information Systems,
19(4), (Spring 2003): 9-30.
VanSlyke, Craig, Bostrom, Robert, Courtney, Jim, McLean, Ephraim, Snyder, Charles, and
Watson, Richard. “Experts’ Advice to Information Systems Doctoral Students.” Featured
Article, Communications of the AIS, 12, (2003): 469-478.
Schneberger, Scott L., and McLean, Ephraim R., “The Complexity Cross: Implications for
Practice.” Communications of the ACM, 46(9), (September 2003): 216-225.
Tiwana, Amrit, and McLean, Ephraim R., “Managing the Unexpected: The Tightrope to E-
Business Project Success.” Communications of the ACM, 46(12), (December 2003): 345-
350.
Kishore, Rajiv, and McLean, Ephraim R. “The Next Generation Enterprise: A CIO Perspective on
the Vision, Its Impacts, and Implementation Challenges.” Information Frontiers: A Journal
of Research and Innovation, 4(1), (April 2002): 121-138.
Conference Proceedings Papers
McLean, Ephraim R. and Smits, Stanley J. “A Role Model of IS Leadership.” Invited Keynote
Address for the Track on Leadership. Proceedings of the Ninth Annual Americas Conference
on Information Systems (AMCIS), Tampa, FL, (August 4-6, 2003): 1273-1282.
DeLone, William, and McLean, Ephraim R., “Information Systems Success Revisited.”
Proceedings of the Thirty-Fifth Hawaii International Conference on System Sciences,
(January 2002). This paper was nominated for the conference Best Paper Award.
Tiwana, Amrit, and McLean, Ephraim R., “Knowledge Integration and Individual Expertise
Development in E-Business Projects Teams: From the Pod to the Peas.” Proceedings of the
2002 ACM Special Interest Group on Computer Personnel Research (SIGCPR) Conference,
Kristiansand, Norway, (May 14-16, 2002): 120-123.
Books and Monographs
Turban, Efraim, McLean, Ephraim R., and Wetherbe, James, Information Technology for
Management: Transforming Business in the Digital Economy (4 th edition). New York: John
Wiley & Sons. 2004, 775 pp.
Turban, Efraim, McLean, Ephraim R., and Wetherbe, James, Information Technology for
Management: Transforming Business in the Digital Economy (3 rd edition). New York: John
Wiley & Sons. 2002, 805 pp. According to the publisher, John Wiley & Sons, Information
Technology for Management is now the second-largest selling I/S textbook in the world and
has been translated into Chinese, Korean, Serbian, Spanish, and Portuguese.
McLean, Ephraim R., “Associations and Societies for Information Systems
Professionals,” in Davis, Gordon (Editor), Blackwell Encyclopedia of
Management, Management Information Systems Volume, 2 nd Edition,
forthcoming, 3 pp.
62

DeLone, William H., McLean, E.R., and Petter, Stacie, “Success of Information Systems:
Measuring the Effectiveness of Information Systems,” in Davis, Gordon (Editor), Blackwell
Encyclopedia of Management, Management Information Systems Volume, 2 nd Edition,
forthcoming, 6 pp.
McLean, Ephraim R., and Schneberger, Scott L., “Information Technology Human Resource
Strategies,” in Luftman, Jerry (Editor), Computing in the Information Age (2 nd Edition),
Oxford University Press, (2003): 365-378.
Book Reviews and Other Non-Refereed Published Works
“ IS Educator of the Year Address,” (electronic presentation) ISECON Conference of the Education
Special Interest Group (ESIG) of the Association of Information Technology Professionals
(AITP), San Diego, CA, November 8, 2003.
Recent Teaching Activities
Dr. McLean epitomizes quality in a professor. He was the Department’s first recipient of the Myron
Greene Teacher of the Year Award…and rightfully so. He consistently takes on courses that may be
onerous to other faculty, and creates a truly magnificent learning experience for his students. This past
year was no exception. Eph taught CIS 8620, “Management of Information Services” and CIS 4620, the
new, undergraduate version of “Management of Information Services.”
Unfortunately, passion is not often associated with university professors’ teaching efforts. Most faculty
live by the dictum, “publish or perish’ and, therefore, most of their time and effort is spent doing
research. What separates a good professor from a great professor is that they are able to be passionate
not only about their research, but also about the quality of their teaching and the service they give back
to their profession. Dr. McLean epitomizes what is takes to be a great professor. He is a mentor in the
true sense of the word. Although he taught essentially the same course for all of last year, he was able
to make each session fresh, informative, and exciting for his students. The averages for his six sections
on how effective the students felt the instructor and the course were both in the 4.5 to 5.0 range. This is
remarkable considering this is a professor that has long-ago established his reputation. His passion for
teaching is clearly evident when one is lucky enough to sit in on any of his classes. The by-product is
that his students “catch” the same excitement that he generates during his lectures.
63

Peter Meso
Peter Meso is an Assistant Professor of Information Systems at Georgia State
University. His current research deals with the contributions of requirements and
software engineering in knowledge management, the processes of system
development and implementation, consequences of information systems in
underdeveloped nations, and emergent business information systems and
infrastructure. He earned his PhD degree in Information Systems from Kent State
University, and holds a Bachelor of Science (Information systems) and an MBA
degree from the United States International University - Africa. His published
works have appeared in the Journal of Knowledge Management and the Journal
of Global Information Technology, among others. Meso has served on the
Faculties of Kent State University, Kenyatta University (Kenya) and the United
States International University-Africa (Kenya). He teaches courses, at Georgia
State University, in the area of systems development.
Recent Service Activities
Last year I had six journal articles and five conference proceedings accepted for publication. Together
with eminent scholars in Global information Technology, including Dr. Eileen Trauth, Dr. Roberto
Evaristo, Dr. Peter Wolcott, Dr. Michael Best, Dr. Ken Kramer, Dr. Lynette Kvasny, Dr. Philip Musa,
Dr. Victor Mbarika, Dr. Karen Loch and Dr. Detmar Straub, I was an invited subject-matter expert
panelist in the 2004 FORUM ON ADVANCING THEORY ON NATIONAL IT POLICY organized by
ACIT-APIT (http://dstraub.cis.gsu.edu:88/acit-apit/) in Cairo, Egypt. I participated in the same capacity
at a panel on the digitization of government services in the developing countries at the National
Conference of the Decision Sciences Institute, held in Boston, USA. I also served as the mini-track co-
on
chair for Information technology Issues in Developing Countries at the 2004 American Conference
Information Systems (AMCIS).
I continued to serve on the graduate programs committee, the scholarships committee, the college level
faculty hearings committee, as department’s faculty advisor of the ACM students chapter at GSU, and
as the faculty coordinator of the CIS tutor program.
M y reviewing services were rendered to the CACM, IEEE Technology Policy, EJISDC, and the 2004
conferences of ICIS, AMCIS, HICCS, DSI, IRMA, and ISECON among others.
Recent Research Activities
Journal Articles
Meso, P., M. Troutt, and J. Rudnicka, A Review Of Naturalistic Decision Making Research With
Some Implications For Knowledge Management. Journal of Knowledge Management, 2002.
6(1): p. 63-73.
Mbarika, V.W. and P. Meso, A Disconnect in Stakeholders' Perceptions from Emerging Realities
of Teledensity Growth in Africa's Least Developed Countries. Journal of Global Information
Management, 2003.
Mbarika, V.W., et al., Predictors of Growth of Teledensity in Developing Countries: A Focus on
Low and Middle Income Countries. Electronic Journal on Information Systems in
Developing Countries, 2003. 12.
Meso, P., Musa, P., Mbarika, V., Towards a Model of Consumer Use of Mobile
Information and Communication Technology in LDCs: The Case of Sub-
Saharan Africa Information Systems Journal, in press
64

Meso, P., and Liegle J., Technology Adaptation Model and Pedagogical Support of Software
Systems Design Instruction: An Exploratory Assessment of the Pedagogical Effectiveness of
a New Technology, Journal of Information Systems Education, in press
Meso, P., Madey, G., and Troutt, M., Liegle, J., The Knowledge Management Efficacy of
Matching Information Systems Development Methodologies With Application
Characteristics - An Experimental Study, Journal of Systems and Software, in press
Meso, P., Mbarika V., and Datta, P. Moderating ICTs’ Influences on Socio-Economic
Development with Good Governance: A Study of the Developing Countries, Journal of the
American Society for Information Science and Technology, in Press
M eso, Peter, Ricardo M. Checchi, Galen R. Sevcik, Karen D. Loch and Detmar W. Straub,
"Knowledge Spheres and the Diffusion of National IT Policies", Electronic Journal of
Information Systems in Developing Countries. Accepted, some minor revision necessary
before it can be published.
Mbarika, V., M. Jensen, and P. Meso, Cyberspace Across Sub-Saharan Africa: From
Technological Dessert to Technological Savannah. Communications of the ACM, 2002.
45(12): p. 17-21.
Musa, P., Meso., P., Mbarika, V., Calling For Programmed Technology Transfer And Adoption
Strategies For Sustainable Growth of World’s Least Developed Countries, Communications
of the ACM, in press
Conference Proceedings Papers
Burton-Jones, A. and P. Meso. How Good are These Uml Diagrams? An Empirical Test of The
Wand and Weber Good Decomposition Model. in 23rd Annual International Conference on
Information Systems. 2002. Barcelona, Spain.
Meso, P. and J. Liegle. An Exploratory Comparative Assessment of .Net As a Pedagogical Tool
For Teaching Object Oriented Systems Design. in Information Systems Education
Conference. 2002. San Antonio, Texas.
Mbarika, V., et al. Do Investments In Telecommunications Infrastructure Improve Teledensity
Growth? - A Study of Low and Middle Income Developing Countries. in The Third Annual
Global Information Technology Conference. 2002. New York, NY.
Muhammadou, K., et al. The Role of Information Technology in Transforming African
Economies. in The Third Annual Global Information Technology Conference. 2002. New
York.
Meso, P., Ricardo M. Checchi, Galen R. Sevcik, Karen D. Loch and Detmar W. Straub. Bounded
Rationality and Sectoral Differences in Diffusion of National IT Policies,. in IFIP Working
Group 9.4 – 2003. 2003. Athens, Greece.
Jain R., and Meso, P., Application of complexity theory to agile software development,
Proceedings of the American Conference on Information Systems, August 2004 New York,
New York
Mbarika, V., Thomas, C., LeBlanc, P., and Meso, P., E-Government in Africa: A New Era for
Better Governance in Sub-Saharan Africa. Proceedings of the 2004 Information Resource
Management Association (IRMA 2004) International Conference, New Orleans, May 2004
Liegle, J., and Meso. P, A User-Acceptance Evaluation of two web-based Computer Programming
teaching Tools Proceedings of the Information Systems Education Conference, NewPort,
Rhode Island, November 4-6, 2004
Jain R., and Meso, P., Application of complexity theory to agile software development, Special
Interest Group on Systems Analysis and Design’s (SIGSAND)Third Symposium On
Research In Systems Analysis and Design, St. Johns, NL Canada. June 12-13, 2004,
65

Books and Monographs
Meso, P. and N. Duncan, Can National Information Infrastructures Enhance Social Development
In the Least Developed Countries? An Empirical Investigation, in Advanced Topics in Global
Information Management, F. Tan, Editor. 2002.
Recent Teaching Activities
In addition to teaching his usual CIS 3310 (Systems Design) course, Dr. Meso was assigned two new
courses in 2004. Both of these courses required a technically challenged preparation. CIS3280, “Object-
oriented Programming in C++” especially required many more than normal preparation hours, since,
unfortunately, this course was assigned to Peter with just over a week prior to the start of the semester.
This meant that Dr. Meso had to review and update his C++ skills, as well as familiarize himself with
the tools the Department currently uses to teach this course (i.e., the integrated development
environment (IDE)).
To improve the quality of his CIS 3310 course as well as his overall teaching quality, Dr. Meso should
be applauded for his efforts to seek out and utilize the resources afforded to all our faculty. Peter
regularly met with Dr. Baskerville, Dr. Roy Johnson and his mentor, Dr. Straub. Many of their
suggestions were implemented in the spring semester of last year. The changes deemed relatively
drastic, clearly impacted students’ opinions of the course. Dr. Meso readily admits that building on the
suggestions received from the his colleagues clearly resulted in higher opinions of the courses by the
students.
Dr. Meso also spent time redesigning the CIS 3295 course, “Web Application Development.” Due to
low enrollments, this course had not been offered by the department for over three years. When last
taught, the course focused heavily on a single technology product – Cold Fusion. Dr. Meso decided to
move away from a product/tool and move toward a more modern, concept-based syllabus. This
required a change to the course text, enhancing the overall coverage to include all key Web technologies
such as XHTML, XML, PHP, and Perl as well as discussing newer tools that do a better job in
clarifying Web-based conceptual technologies. Multimedia Development tools such as Macromedia
Flash, Adobe Photoshop, JavaScript, and all the core Java components were included. Th is necessitated
a re-ordering of the coverage of the key topics to ensure that topics are aligned with key concepts of
J2EE-based programming for the Internet or a Web-based environment. Additionally, Peter emphasized
concepts of server-side programming and application deployment. With these topics included, Dr. Meso
was then able to have students set up and manage web-servers, and require them to complete a project
involving the development of a 2-tier web-application utilizing a real business problem.
Finally, Dr. Meso is always willing to give his time to assist those students requiring volunteer-time
from faculty. As such, Peter served as a mentor for a student’s internship experience (CIS 4970). This
is done without any additional compensation. Similarly, Dr. Meso served on two doctoral students
dissertation committees, both of whom successfully defended their dissertations last year.
66

Melody Moore
Melody Moore is an Assistant Professor in the Computer Information Systems
Department of the College of Business Administration at Georgia State
University. Dr. Moore holds a Ph.D. in Computer Science from the Georgia
Institute of Technology (1998). Her dissertation work in user interface
reengineering combined the areas of Human-Computer Interface and Software
Engineering, and her minor was Postsecondary Education. Dr. Moore also holds
a B.A. in Computer Science with a minor in Business Administration from The
University of Texas at Austin (1980), and the M.S. of Information and Computer
Science from Georgia Tech (1988).
Dr. Moore is currently the director of the GSU BrainLab, whose mission is to
research innovative human-computer interaction for people with severe
disabilities. Dr. Moore’s work focuses on studying real-world applications for
direct brain interfaces as well as biometric interfaces. She also maintains a
strong interest in software evolution technologies, and is currently working on
context-dependent user interface reengineering.
Prior to GSU, Dr. Moore was on the faculty of the College of Computing at
Georgia Tech for nine years as a Research Scientist, creating and directing the
Open Systems lab, and teaching Software Engineering.
Before coming to academia, she worked for nine years in industry as a
professional software engineer developing real-time embedded systems, secure
operating systems, networking, and compilers. Companies included Texas
Instruments, Sperry, and National Semiconductor.
Recent Service Activities
In 2004, Dr. Melody Moore was appointed to the GSU Senate and now serves on the Research
Committee. She has a leadership role in the GSU Brains and Behaviors program, coordinating the
“Brains and Computers” group. She participated in several proposal review committees for the National
Science Foundation. She has served as a reviewer for several journals, including IEEE Transactions on
Neural Systems and Rehabilitation Engineering, the Journal of Automated Software Engineering, and
others. She has participated on the program committees for the ASSETS conference (including the
doctoral consortium) and the Rehabilitation Engineering Society of North America.
At GSU, Dr. Moore continues to direct the BrainLab, a biometrics research laboratory in the CIS
department focusing on providing quality-of-life applications for people with severe disabilities. She
was an active participant in the Biomedical Informatics Special Interest Group, and has also been a
member of the undergraduate curriculum committee.
In the community, Dr. Moore continues to support the Canine Companions for Independence
champion’s group, devoted to providing highly skilled assistance dogs to people with physical
disabilities.
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R ecent Research Activities
Journal Articles
Kennedy, P.R., Kirby, M.T., Moore, M.M., King, B., and Mallory, A. “Computer Control using
Human Cortical Local Field Potentials”, IEEE Transactions on Neural Systems and
Rehabilitation Engineering, Vol. 12 No. 3, Sept 2004.
Ratanasit, Dan and Moore, Melody. “Representing Graphical Interfaces with Sound: A Survey of
Approaches”, accepted to the Journal of Visual Impairment and Blindness, Aug 2004,
publication pending.
Kenne dy, P., Andreasen, D., Ehirim , P., King, B., Kirby, T., Mao, H., and Moore, M., “Using
Human Extra-cortical Local Field Potentials to Control a Switch”, Journal of Neural
Engineering, Vol. 1, No. 2, June 2004.
Moore, Melody. “Real-World Applications for Brain-Computer Interface Technology”, IEEE
Transactions on Neural Systems and Rehabilitation Engineering, Vol. 11 No. 2, June 2003.
J. Wolpaw, T. Vaughan, W. Heetderks, Z. Rymer, M. Moore, M. Weinrich, “Brain-Computer
Interface Technology: A Review of the Second International Meeting”, IEEE Transactions
on Neural Systems and Rehabilitation Engineering, Vol. 11 No. 2, June 2003.
Conference Proceedings Papers
Moore, Melody and Dua, Umang. “A Galvanic Skin Response Interface for People with Severe
Motor Disabilities”, in Proceedings of the ACM Conference on Assistive Technology
(ASSETS 2004), Atlanta, GA 18-20 October 2004.
Moore, Melody; Storey, Veda; Davis, Adriane, Hunt, Lisa, and Napier, Nannette. “Deriving User
Profiles for Augmentative Communication”, in the Proceedings of the 2004 Americas
Conference on Information Systems (AMCIS), New York City, NY, USA, August 05-08
2004.
Adriane Davis, Melody Moore, and Veda Storey. “Context-Aware Communication for Severely
Disabled Users”, in the Proceedings of the 2003 ACM Conference on Universal Usability
(CUU 2003), Vancouver BC Canada, Nov 10-11 2003.
Idris Hsi, Colin Potts, Melody Moore. “Ontological Excavation: Unearthing the Core Concepts”,
in proceedings of the Working Conference on Reverse Engineering (WCRE 2003), Nov
2003, Victoria, BC Canada.
Lori Adams, Lisa Hunt, Melody Moore. "The Aware System: Prototyping an Augmentative
Communication Interface", in Proceedings of The Rehabilitation Engineering Society of
North America (RESNA) 2003, June 19-23, Atlanta GA 2003.
Ope Tomori and Melody Moore. "The Neurally-Controllable Internet Browser", in Proceedings
of SIGCHI 03, April 5-10, Fort Lauderdale, FL, 2003.
S. Mason, M. Moore, and G. Birch. "Designing Pointing Devices using Brain-Computer Interface
Technology", in the proceedings of the IEEE EMBS Conference on Neural Engineering, Mar
20-22, Capri Island, Italy, 2003.
M.M. Moore, “Frontiers of Human-Computer Interaction: Direct Brain Interfaces”, (invited paper)
in Proceedings of the Frontiers of Engineering 2002 conference, National Academy of
Engineers, Sept 18-22, Irvine, California, 2002.
J. Mankoff, M. Moore, U. Batra, A. Dey, "Web Accessibility for Low Bandwidth Input",
Proceedings of ASSETS 2002, ACM SIGCAPH Conference on Assistive
Technologies, Edinborough, Scotland, July 8-10 2002.
Moore, Melody and Kirby, Todd. “Human-Computer Interaction Research at the
GSU BrainLab”, in the Proceedings of the Second International Meeting of
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Brain-Computer Interfaces for Communication and Control, Moving Beyond Demonstration,
Rensselaerville, NY, June 12-16, 2002.
K. Carroll, C. Schlag, O. Kiricki, M. Moore, “Communication by Neural Control”, Proceedings of
SIGCHI 2002, ACM Press, Minneapolis, MN, April 20-25 2002.
Books and Monographs
M elody M. Moore, “Frontiers of Human-Computer Interaction: Direct-Brain Interfaces”, (invited
paper) to appear as a chapter in the book Frontiers of Engineering, National Academy of
Engineers, 2003.
Melody Moore and Adriane Davis. “Brain-Computer Interfaces”, in the Encyclopedia of Human-
Computer Interface, Dr. William Bainbridge (NSF), editor, spring 2004.
Book Reviews and Other Non-Refereed Published Works
Moore, Melody. “Frontiers of Human-Computer Interaction: Biometric Control”, Lillian Gilbreath
award lecture, National Academy of Engineers, Washington D.C., Oct 3, 2004.
Moore, Melody; “The Latest Philosophy on Standards”, IEEE Software, (TCSE Column), Mar-
Apr 2004.
Moore, Melody; “A License to Practice Software Engineering” (TCSE column), IEEE Software,
May-June 2003.
M oore, Melody; “Reverse Engineering and Reengineering: After Y2K”, IEEE Software (TCSE
Column), Vol. 16 No 1, Jan-Feb 2002.
Moore, Melody; “Software Engineering Education”, IEEE Software (TCSE Column), Vol. 17 No.
4, Jul-Aug 2002.
External Grant Awards
"General Purpose Brain-Computer Interface", National Institutes of Health NINDS, PI: Jonathan
Wolpaw (Wadsworth center, prime), Melody Moore (GSU PI), Neils Birbaumer (Univ of
Tuebingen, Germany), Funded at $4.6 million for team, GSU portion $477,000, 11/01/02 –
10/31/07
" Human-Centered Design of Context-Aware Computing: Scalability, Usability, and Privacy",
National Science Foundation (IIS CISE ITR Program), PI: James Landay, Jennifer Mankoff
et al (UC Berkeley), Melody Moore (GSU subcontract), Funded at $2.3 million for team,
GSU portion $ 240,000, 11/01/02 – 10/31/07
“Rehabilitation Engineering Research Center for WorkPlace Accomodations” National Institute
for Disability and Rehabilitation Research (NIDRR), PI: Karen Milchus (Georgia Tech,
prime) and John Sanford (Shepherd Spinal Center), Melody Moore (GSU subcontract),
Funded at $4.5 million for team, GSU portion $261,000 for 3 years, 11/01/02 – 10/31/05
Synthetic Research Artifacts
BioGauges –a biofeedback and training experimental system to determine the most effective ways
of presenting information to a user in order to learn brain signal control. Students: Adriane
Davis, Umang Dua, Luke McCampbell, Mike Smith. Collaborators: Dr. Steve Mason, Dr.
Gary Birch, Neil Squire Foundation, Vancouver Canada. Sponsor: National Science
Foundation Universal Access Program.
Neural Prosthetics – control of a robotic arm from brain signals, using a continuous transducer
based on the mu rhythm field potential (noninvasive EEG). Collaborators: Dr. John
Wolpaw, Dr. Dennis McFarland, Wadsworth Center, Albany NY. Students: Janki Vora,
Gopi Vora, Neuroscientist Brendan Allison. Sponsor: National Institutes of Health, NINDS
Galvanic Skin Response (GSR) communication system – a biometric communication system based
on galvanic skin response (conductivity) using a commercial polygraph machine transducer.
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Currently performing a study with three completely locked-in patients, and have succeeded in
demonstrating for the first time that humans with no muscular channels can still
communicate. This project won the Georgia Tech undergraduate research “people’s choice”
award in spring 2003. Students: Umang Dua, Trecia White.
GSR Demonstration: Moore, Melody and Allison, Brendan. “Demonstration of Brain-Computer
Interfaces” at ASSETS 2004 Atlanta, GA, 18-20 October 2004.
GSR Demonstration: Moore, Melody, Allison, Brendan, Davis, Adriane, and Dua, Umang.
Presented a live demonstration of a P300 brain-computer interface and a Galvanic Skin
Response system at Wired Magazine’s NextFest, San Francisco, CA, May 2004.
Aware 'Chair – intelligent, predictive context-sensitive communication and environmental control
system mounted on a mobile platform (electric wheelchair). Students: Shelli Heil, Adriane
Davis, Luke McCampbell, Madhavi Baji, Imam Mohammad, Fikre Tadesse. Collaborators:
Dr. James Landay, Dr. Jen Mankoff, UC Berkeley. Sponsor: National Science Foundation
ITR program.
Neural internet – a neurally-controlled web browser using a logical control paradigm.
Collaborator: Dr. Jeff Hubona. Students: Ope Tomori, Amit Yadav, Sweta Sneha.
Sponsor: National Science Foundation Universal Access Program.
AudioMORPH – a prototype of a semi-automated tool for adapting graphical user interfaces to
auditory using the COTS tool JAWS. Sponsor: NIDRR RERC.
Recent Teaching Activities
Dr. Melody Moore is one of our teaching “stars.” She is also a past winner of the Myron Greene
Teaching Excellence Award. She consistently receives some of the highest ratings by students on their
evaluation forms. This past year, Dr. Moore taught one section of CIS 2010, “An Introduction to
Information Systems” and two sections of the newly-created, required course to the College’s MBA
curriculum, MBA 8120 (Information Systems). As usual, her evaluations were above the average of her
peers.
In addition, Melody has worked closely with an unusual number of students. The following gives the
reader a small insight into how committed she is to working closely with our students. This listing
includes students from Masters and PhD programs from not only the CIS Department, also from other
departments within GSU, as well as some from our colleagues at Georgia Tech.
Directed readings and Independent research projects taught:
Rachel Fithian, MS student – Spring 2004 – research project: “Neural Navigation”
Trecia White, MS student – Spring, summer, fall 2004 – research project: “Galvanic Skin Response
interface study”
Saurabh Verma, CS undergrad student – Spring 2004 – “A P300 speller for the BrainBrowser”
Fikre Tadesse, CS undergrad student – supervised Fikre (a volunteer) to design and implement the
“neural navigation” application, a remote-controlled vehicle driven by brain signals.
Thesis, Dissertation and PhD student activities:
• Adriane Davis – second year PhD student, (supervisor) – began the BrainGauges study
which will lead to her dissertation.
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• Nannette Napier – GANN grant awardee, involved in our prediction for Augmented Communication
project and proposal.
• Janki Vora, CS MS Thesis – “A P300 controller for a robotic Arm”, successfully defended March 2,
2004
• Umang Dua, CS MS Thesis – Spring, summer, fall 2004 “BCIkit: automated task generation for Brain-
Computer Interfaces”
• Reginald Hobbs (Georgia Tech College of Computing) – (supervisor). Mr. Hobbs is a candidate and is
now completing his dissertation on scenarios and storyboarding for requirements analysis. He
successfully defended his research in July 2004, we expect him to complete his dissertation and graduate
Spring 2005.
• Sweta Sneha – first year PhD student (supervisor) – joined the BrainLab in fall 2004, and has been
working on completing a previous study on “Neural Internet”, demonstrating that a web browser can be
controlled with brain signals alone.
• Jon Preston (GSU CS PhD) – second year student, thesis committee.
Graduate and undergraduate students fun ded and supervised:
GSU Graduate Students Funded and Supervised:
• Adriane Davis – PhD CIS (spring, summer, fall)
• Nannette Napier - PhD CIS (spring, funded by Johnson)
• Sweta Sneha – PhD CIS (fall, funded by CIS)
• Umang Dua – MS CS ( spring, summer)
• Amit Yadav – MS CIS (spring, funded by Hubona)
• Mike Smith – MS CIS (spring, summer, fall)
• Chintan Shah – MS CIS (spring)
• David Yu – MS CIS (spring)
• Luke McCampbell – MS CIS (spring, summer, fall)
• Shelli Heil – MS CIS (summer,fall)
• Madhavi Baji – MS CIS (summer, fall)
• Fikre Tadesse - BA CS (spring, summer, fall – volunteer)
• Tizeta Tadesse – MS Bio/Neuroscience, (fall)
• Azizi Richardson – MS CIS (fall)
• Janki Vora – MS CS (spring)
• Gopi Vora – BA Bio (spring, summer, fall)
• Imam Muhammad – MS CS (fall)
• Katie Seba - (fall)
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Arun Rai
Arun Rai is our Harkins Chaired Professor. His research approaches e-business
innovation problems by investigating the complementarities between information
systems, operations management, and strategy. He has published extensively in
leading academic and practitioner journals in Computer Information Systems,
including Accounting, Management and Information Technologies, Computers
and Operations Research, Communications of the ACM, Information Systems
Journal, Information Systems Research, Journal of Management Information
Systems, MIS Quarterly, as well as many highly respected journals in Operations
Research and Decision Science. He serves, or has served, on the editorial boards
of important CIS journals like The Data Base for Advances in Information
Systems, IEEE Transactions on Engineering Management, Information
Resources Management Journal, Information Systems Research, MIS Quarterly,
and Journal of the Association for Information Systems. He has been involved in
teaching and developing RCB executive programs, such as the Global Supply
Chain Solutions executive education program.
Recent Service Activities
External service roles focused on editorial responsibilities for conferences and journals. I served as the
co-chair for the Electronic Enterprises track of the International Conference on Information Systems,
which was held in Washington, D.C. I also assumed responsibility as Americas Editor for the Journal of
Strategic Information Systems. I continued to serve as associate editor for Information Systems
Research and Journal of the Association for Information Systems and also served as guest associate
editor of a Knowledge Management special issue of MIS Quarterly. Finally, along with M. Krishnan
(U. Michigan) and R. Zmud (U. Oklahoma), I co-developed a proposal for a special issue of Information
Systems Research that is designed to promote interdisciplinary investigation of the Digitally-Enabled
Extended enterprise phenomenon – this proposal has been approved.
Internal service responsibilities focused on the launch of the Center for Process Innovation (CEPRIN),
development of its research partnerships with corporations, and coordination of its PhD program. I
completed my three-year term on the RCB P&T committee in Summer 2004 and also served on the CIS
d epartment P&T committee in Fall 2004. Finally, I participated in discussions related to strategic repositioning
and curricular changes of the CIS department.
Recent Research Activities
Journal Articles
Rai, A., Lang, S., and Welke, R., “Assessing the Validity of IS Success Models: An Empirical Test
and Theoretical Analysis,” Information Systems Research, March 2002, 13 (1), 50-69.
Patnayakuni, R., and Rai, A., "Development Infrastructure Characteristics and Process Capability,"
Communications of the ACM, April 2002, 45(4ve), 201-210.
Kalakota, R., Gundepudi, P., Wareham, J., Rai, A., and Welke, R., “The Economics of DSL
Regulation,” IEEE Computer, October 2002, 29-36.
Zhang, P., Keil, M., Rai, A., and Mann, J., “Predicting Project Escalation: A
Neural Network Approach,” European Journal of Operations
Research, 146, 2003, 115-129.
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Ambrose, P., Ramaprasad, A., and Rai, A., “Managing Thin and Thinly Distributed Knowledge
in Medical Genetics Using the Internet,” Logistics and Information Management, 16 (3/4),
2003, 207-214.
Sharma, S. and Rai, A., “An Assessment of the Relationship between ISD Leadership
Characteristics and IS Innovation Adoption in Organizations,” Information &
Management, 40 (5), 2003, 391-401.
Gallivan, M., Rai, A., and Eynon, J., “The Challenge of Knowledge Management Systems:
Analyzing the Dynamic Processes Underlying Performance Improvement Initiatives,”
Information Technology and People , 16(3), 2003, 326-352.
Keil, M., Rai, A., and Mann, J., Why Software Projects Escalate: The Relative Importance of
Project Management and Escalation Constructs, IEEE Transactions on Engineering
Management, 50 (3), August 2003, 251-261. Awarded the best paper award for 2003 by
IEEE Transactions for Engineering Management.
Ravichandran, T., and Rai, A., Software Process Management: An Organizational Learning
Perspective, IEEE Transactions on Engineering Management, 50 (3), August 2003, 270-
284.
Wallace, L., Keil, M., and Rai, A., How Software Project Risks Affect Project Outcomes: An
Investigation of the Dimensions of Risks and an Exploratory Model. Decision Sciences,
35(2), Spring 2004, 289-321.
Straub, D., Rai, A., and Klein, R., Measuring Firm Performance at the Network Level: A
Nomology of the Impact of Digital Supply Networks. Journal of Management Information
Systems, 21(1), Summer 2004, 83-114.
Wallace, L., Keil, M., and Rai, A., Understanding Software Project Risks: A Cluster Analysis.
Information and Management, 42(1), 2004, 115-125.
Wareham, J., Mathiassen, L., Rai, A., Straub, D., and Klein, R., The Business Value of Digital
Supply Networks: A Program of Research on the Impacts of Globalization, Journal of
International Management, in press.
Conference Proceedings Papers
Patnayakuni, R., Patnayakuni, N., and Rai, A., “Enablers and Consequences of Digital Supply
Chain Integration,” Proceedings of the European Conference in Information Systems,
Poland, June 2002.
Rai, A., Wareham, J., and Tang, X., “Burt and Coleman Rents in Electronic Intermediation,”
Proceedings of the 24th Annual International Conference on Information Systems, Seattle,
WA, December 14-17, 2003.
Patnayakuni, R., Patnayakuni, N., and Rai, A., “A Mediated Impacts Model of Demand
Volatility on Inventory Flow Integration in Supply Chains,” Proceedings of the 24th
Annual International Conference on Information Systems, Seattle, WA, December 14-17,
2003.
Zhang, P., Keil, M., Rai, A., and Mann, J., “A Neural Network Approach to Predicting IT
Project Escalation,” INFORMS, College of Information Systems & Technology, 2002,
261272. Nominated as one of three best conference papers.
Setzekorn, K., Rai, A., and Melcher, A., “Manufacturing IT Infrastructure and Supply Chain
Coordination Strategy’s Impact on Strategic Performance,” Proceedings of the Americas
Conference on Information Systems, 2002.
Setzekorn, K., Rai, A., and Melcher, A., “Strategic Performance Impacts of IT-Enabled
Coordination in the Machine Tools Industry,” Production and Operations Management
Conference, Savannah, GA, April 2003.
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Books and Monographs
Agarwal, R., Rai, A., and Sambamurthy, V., Unleashing IT-enabled Value Nets, 2004, Chicago:
Society for Information Management.
Setzekorn, K., Rai, A., and Melcher, A., “Inventory Productivity Impacts of IT-Enabled Supply
Chain Coordination in Manufacturing Environments,” in Creating Business Value with
Information Technology: Challenges and Solutions, 2003, Ed. N. Chin, Idea Group
Publishing, Harrisburg, PA, 50-88.
Rai, A., Wareham, J., Sambamurthy, V., “Design Principles for Intelligent Services Supply
Chains,” in Smart Business Networks, Springer-Verlag, 2004, 239-253.
Book Reviews and Other Non-Refereed Published Works
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Rai, A., Bush, A., and Tiwana, A., Adaptive Planning and Optimization for Supply Chain
Networks, SAP Sponsored Thought Leadership White Paper Series on Supply Chain
Networks, November 2002.
Rai, A., Ruppel, C., and Lewis, M., Sense and Respond Supply Chain Networks: Building
Adaptive Control Capabilities, SAP Sponsored Thought Leadership Paper Series,
November 2002.
Rai, A., and Sambamurthy, V., Adaptive Distribution Networks, SAP Sponsored Thought
Leadership White Paper Series on Supply Chain Networks, November 2002.
Rai, A., Sambamurthy, V., and Lewis, M., Adaptive Logistics and Transportation, SAP
Sponsored Thought Leadership White Paper Series on Supply Chain Networks, November
2002
External Grant Awards
The research process within Gartner (co-investigators; Richard J. Welke, Lars Mathiassen).
Funding for 110,000 awarded in 2004.
Recent Teaching Activities
Dr. Rai is a relatively new addition to the CIS Department faculty. Although he is well-known for his
scholarship, students find Arun to be a valuable teaching resource. This past year, Dr. Rai taught two
courses, one for the prestigious executive MBA program and the other as a Ph.D. seminar for the
Electronic Commerce Institute. EMBA 8355, "Process and Operations Innovation, " was very well
received by the highly-critical executive MBA students. The doctoral seminar, ECM 9100, "Systems
Agility and Innovation," was evaluated by his students with a perfect 5.0.
Dr. Rai also taught two directed readings courses, CIS 8389…one for a graduate student on "Digital
Supply Chain Collaboration," and the other for a Ph.D. student entitle, "Information Sharing in
Network Organizations." Outside of Georgia State University, Arun lectured on the "Value of
Information Sharing" for the Sorbonne School in Paris, France. For our business community, he
taught a one-day workshop on the "Value of Supply Chain Improvements in Manufacturing Firms"
with Michael Jordon of Trade Dynamics. This workshop was attended by executives from several
Atlanta-area manufacturing
firms. Finally, Dr. Rai taught another workshop on "Global Supply Chain
Solutions Workshop" for executives for United Parcel Service.
Even with his busy schedule, Arun devotes a number of hours to our doctoral students. He is
currently committee chair or co-chair for four dissertation committees, while serving as a committee
member on four others - quite an amazing feat considering his other, research and service-oriented
accomplishments.
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Balasubramanium Ramesh
Balasubramaniam Ramesh is an Associate Professor for the Department of
Computer Information Systems at Georgia State University. Dr. Ramesh’s
research focuses on modeling and supporting knowledge management in
complex organizational problem solving situations such as large-scale and
internet systems development. He has investigated supporting collaborative work
with artificial intelligence, decision support and multimedia technologies in the
areas of requirements engineering and traceability in systems development,
concurrent engineering, and new product development. His research work has
been published in several leading conferences and journals including the IEEE
Transactions on Software Engineering, IEEE Computer, IEEE Internet
Computing, IEEE Intelligent Systems, Communications of the ACM, Annals of
Software Engineering, Annals of Operations Research, Decision Support
Systems. Dr. Ramesh developed GPR, one of the first data mining systems using
Genetic Programming. His work has been applied in a variety of industries and
are used in several leading Computer Aided Systems Engineering tools. Dr.
Ramesh received GSU’s Outstanding Faculty Achievement Award for 2002 for
‘extraordinary achievements in teaching, research and service’ and the Myron
Greene Outstanding Teaching Award for 2002. Dr. Ramesh’s has received
attracted extensive support from several prestigious government and private
research organizations such as the NSF, DARPA, AFRL, ARL, MCC, Accenture,
Texas Instruments etc.
Recent Service Activities
My service to the professional community in the role of serving in three editorial boards of journals,
and chairing a track in HICSS were significant commitments. I handled nearly twenty five
submissions (including organizing reviews, and selection of papers). At the university level, my
service at the senate has demanded considerable attention. I have been member of two important
senate committees (Research and Budget) and have committed a lot of effort to actively participate in
subcommittees on budget priorities and responsible conduct of research. At the college level, as a
member of the research committee I evaluated nearly sixty proposals for summer course release
grants. Also, I served in the college committee that evaluated and guided the development of Tech
Fee proposals by all units of the college. At the department level, I actively participated in the
graduate curriculum and designed a new track on systems development, including the development of
material on three new courses for college approval. As an active member of the doctoral program
committee, I participated in important activities such as the selection of new students and the
evaluation of current policies. I coordinated all aspects of the Ph.D. comprehensive examinations,
including remedial and special exams.
Recent Research Activities
Journal Articles
Ramesh, “Process Knowledge Management with Traceability,” IEEE Software, May/June 2002.
pp. 50-52.
Ramesh, J. Pries-Heje, R. Baskerville, “Internet Software Engineering: A Different Class of
Processes,” Annals of Software Engineering, Vol. 14, Issue 1-4, 2002. pp. 169-195.
Ramesh and T. Abdel-Hamid, “Integrating Genetic Algorithms with Systems
Dynamics to Optimize Quality Assurance Effort Allocation,” Annals of
Software Engineering (Accepted for publication), 2002.
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K. Surysekar and B. Ramesh, “On the Role of Accountability and Incentives in Obtaining
Quality Process Documentation,” Review of Business Information Systems, Volume 7,
Number 4, Fall 2003, pp. 1-9.
R. Baskerville, L. Levine, J. Pries-Heje, B. Ramesh, and S. Slaughter, “Is Internet Speed
Software Development Different?” IEEE Software, 2003 pp. 70-78.
B. Ramesh and K. Mohan, “Traceability-based Knowledge Integration in Group Decision and
Negotiation Activities”, Decision Support Systems, 2004 (Acccepted for publicatoin).
R. Baskerville, L. Levine, J. Pries-Heje, B. Ramesh, and S. Slaughter , “The high speed
balancing game: how software companies cope with internet speed”, Scandinavian Journal
of Information Systems, Accepted for publication, 2004.
M. Rossi, B. Ramesh, K. Lyytinen, J. Tolvanen, “Managing evolutionary Method Engineering
by Method Rationale”, Journal of the AIS, Volume 5 Issue 9 Article 12 September, 2004.
Conference Proceedings Papers
P. Xu and B. Ramesh, “Supporting Workflow Management Systems with Traceability,” in
Proceedings of the Hawaii Intl. Conference on System Sciences, Hawaii, January 2002.
(http://www.computer.org/proceedings/hicss/1435/1435toc.htm)
K. Mohan and B. Ramesh, “Managing Variability with Traceability in Product and Service
Families,” in Proceedings of the Hawaii Intl. Conference on System Sciences, Hawaii,
January 2002. (http://www.computer.org/proceedings/hicss/1435/1435toc.htm)
K. Mohan and B. Ramesh, “An Ontology for Variability in Product Families,” in proceedings of
the International Conference on Software Engineering International Workshop on
Software Product Lines, Orlando, FL, 2002.
P. Xu and B. Ramesh, “Towards Process Tailoring with Process Knowledge,” in Proceedings of
the Twelfth Workshop on Information Technologies and Systems (WITS 2002), Barcelona,
December 2002.
R. Baskerville, L. Levine, B. Ramesh, J. Pries-Heje and S. Slaughter, “ Balancing Quality and
Agility in Internet Speed Software Development,” in Proceedings of the International
Conference on Information Systems, Barcelona, pp. 859-863, December 2002.
K. Mohan and B. Ramesh, “Ontology-based Support for Variability Management in Product and
Service Families,” in Proceedings of the Hawaii Intl. Conference on System Sciences,
Hawaii, January 2003. (http://computer.org/proceedings/hicss/1874/1874toc.htm)
January 2003. P. Xu and B. Ramesh, “A Tool for the Capture and use of Process Knowledge in
Process Tailoring,” in Proceedings of the Hawaii Intl. Conference on System Sciences,
Hawaii, January 2003. (http://computer.org/proceedings/hicss/1874/1874toc.htm)
F. Bachmann, M. Goedicke, J. Leite, R. Nord, K. Pohl, B. Ramesh and A. Vilbig, “A Metain
Proceedings of
model for Representing Variability in Product Family Development,”
the Intl. Conf on Product Family Engineering (PFE-5), Siena, Italy, Nov. 2003
P. Xu, K. Mohan, L. Cao and B. Ramesh, “Traceability Support for Software Configuration”, in
Proceedings of the Thirteenth Workshop on Information Technologies and Systems (WITS
2003), Seattle, December 2003.
L. Cao, K. Mohan, P. Xu and B. Ramesh, “How Extreme Does Extreme Programming Have to
Be? Adapting XP Practices to Large-Scale Projects,” In Proceedings of the Hawaii Intl.
Conference on System Sciences, Hawaii, January 2004.
(http://csdl.computer.org/comp/proceedings/hicss/2004/2056/03/2056toc.htm)
L. Cao, K. Mohan, P. Xu and B. Ramesh, “How Extreme Does Extreme Programming Have to
Be? Adapting XP Practices to Large-Scale Projects,” In in Proceedings of the Hawaii Intl.
Conference on System Sciences, Hawaii, January 2004.
(http://csdl.computer.org/comp/proceedings/hicss/2004/2056/03/2056toc.htm)
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L. Cao, L. and B. Ramesh, “An Exploratory Study on the Effects of Pair Programming”, In
Proceedings of the 8th Conference on Evaluation and Assessment in Software
Engineering(EASE 2004), Edinburgh, UK, May 24-25, 2004.
Books and Monographs
B. Ramesh , A.Tiwana , and K. Mohan, “Supporting Information Product and Service Families
with Traceability,” in Lecture Notes in Computer Science, Vol. 2290, Springer Verlag,
Berlin., 2002. pp 353-363. (Revised version of PFE-4 conference paper).
Book Reviews and Other Non-Refereed Published Works
R. Baskerville, L. Levine, J. Loveland Link, J. Pries-Heje, B. Ramesh, B. and S. Slaughter,
“Discovery Colloquium: Quality Software Development @ Internet Speed,” Technical
Report: CMU/SEI-2002-TR-020, Pittsburgh, PA: Software Engineering Institute, Carnegie
Mellon University, September 2002.
External Grant Awards
Reference Models and Tools for Requirements Traceability, SSI Sole Principal Investigator $
15,000, 2004, Funded and ongoing.
Synthetic Research Artifacts
K. Mohan and B. Ramesh, “Variability Mechanisms Repository and Matcher: Prototype
Presentation,” Twelfth Workshop on Information Technologies and Systems (WITS 2002),
Barcelona, December 2002. (Refereed Abstract)
P. Xu and B. Ramesh, “Process Knowledge in Process Tailoring: Prototype Presentation,”
Twelfth Workshop on Information Technologies and (WITS 2003), Seattle, December 2003.
(Refereed Abstract)
L. Cao and B. Ramesh, “A Dynamic Model of Agile Software Development: Prototype
Presentation,” Twelfth Workshop on Information Technologies and (WITS 2003), Seattle,
December 2003. (Refereed Abstract)
L. Cao and B. Ramesh, “Modeling Dynamics in Agile Software Development: Prototype
Presentation”, 14th Workshop on Information Technology and Systems (WITS 2004),
Washington, D. C. (Refereed Abstract).
Recent Teaching Activities
This past year, Dr. Bala Ramesh taught three sections of CIS 8130, “Object-oriented Specifications,”
and one section each of CIS 8150, “IT Project Management ,” and CIS 8450, “Knowledge Systems,
Development and Use.” Bala, substantially enhanced the CIS 8450 course in the Fall 2004 offering
which had not been updated since the Fall of 2002. He incorporated several knowledge systems tools
into a series of hands-on assignments to provide the students a comprehensive understanding of the
latest developments in the field of artificial intelligence, including advanced techniques as genetic
programming, fuzzy reasoning, genetic algorithms, neural networks and recursive partitioning
systems.
In the CIS 8130 course, Dr. Ramesh worked on the implementation of several innovative ways of
incorporating structured peer reviews throughout the course. Specific innovations that were well
received by students include the “scenario walkthrough” approach and a series of class exercises
involving the CRC (Classes, Responsibilities, Collaborations) technique.
He also attempted to simulate client interactions within class projects to provide a more realistic
learning environment. Client interviews were conducted using collaboration support
tools. Student developers collaborated with their clients using this tool and finalized
project requirements, thereby simulating a real-life analyst-client interaction.
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As always, Dr. Ramesh’s evaluations from students were exceptionally high. So much so, that he was
honored by the Robinson College of Business as the 2004 recipient of the Outstanding Faculty
Achievement in Teaching award.
Lastly, for the planned new Master of Science curriculum approved this past year, Dr. Ramesh
actively participated in the design of the Systems Development and Project Management
concentration. This revised Master’s curriculum was approved by RCB faculty in the Fall 2004
meeting. Bala designed the content of three of the four courses that comprise this concentration. Th is
included the preparation of all the material, including course descriptions, objectives, detailed syllabi
etc. required for evaluation and approval by the CIS and RCB faculty groups.
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Arjan Raven
Arjan Raven is an assistant professor in the Computer Information Systems
Department at Georgia State University, in the Robinson College of Business. He
received his Ph.D. in Business Administration from the University of Southern
California. He additionally holds degrees in computer science from the
University of Amsterdam and electrical engineering from the Utrecht School of
Engineering. In his research, Arjan has investigated the creation and sharing of
knowledge in new product development groups. His current interests center
around the management of knowledge, and collaboration within virtual groups
and communities of people, with an emphasis on supporting technologies. He has
published in the Journal of Organizational Computing and Electronic Commerce,
the Data Base for Advances in Information Systems, and the International
Journal of Entrepreneurship and Innovation Management. He is a co-principal
investigator for a multi-year research grant from the National Science
Foundation. Arjan has consulted nationally and internationally with large
companies in the areas of business process redesign and knowledge management.
He teaches courses at GSU on information technology Fundamentals for
electronic commerce, information systems development, and knowledge
management. He also conducts research on the development of on-line courses
and the use of instructional technologies.
Recent Service Activities
80
My main service responsibilities centered around the CIS Graduate Program Committee and my work
as the chair of the Scholarships and Awards Committee. I have worked extensively with Ph.D.
students, both within the CIS department, and within the College of Education. I have advised
assigned masters students for their programs of study, and other students for their career options. On
several occasions I have assisted my colleagues with teaching and research related activities. I have
participated in departmental meetings and discussions, and I have promoted the programs to
prospective students
Recent Research Activities
Journal Articles
Hill, J. R., A. Raven, and S. Han (2002) “Connections in Web-Based Learning Environments: A
Research-Based Model for Community Building.” The Quarterly Review of Distance
Education. 3(4), pp. 383-393.
Conference Proceedings Papers
Im, G and A. Raven (2003), “Fit and Social Construction in Knowledge Management Systems.”
Proceedings of the European Conference on Information Systems (INT)
Books and Monographs
Raven, A., (2003) “Making Virtual Teams Work: Balancing Tasks, Structures, and
Technologies.” in Cohen, S. and C. Gibson (Eds.), Creating Conditions for Effective
Virtual Teams, Jossey Bass. Pp. 292-306.
Recent Teaching Activities
In 2004, Dr. Raven taught two sections of CIS 8110 (Information Technology Fundamentals), and
two sections of the new MBA 8120 (Information Systems) course. He had previously
taught CIS 8110, but, as always, he made continuous improvements to the course. The
MBA 8120 course was a completely new and was developed as part of the revamping
of the overall RCB MBA curriculum. As with all new courses, the one will improve
with time. Even so, Arjan received fairly high evaluations for all his courses last

year…all fell in the 4.0 – 5.0 range for how effective the students thought the instructor was.
Since 1998, Arjan has taught the CIS 8110, the Information Technology Fundamentals course, several
times. The course increasingly emphasizes electronic commerce technologies as an integral part of
today’s organization. Given the ever changing nature of technology, and the diversity in backgrounds
of the students, this course is challenging every time it is taught. For some, the course is too difficult,
and for others, the course does not have enough technical detail. As a result, Dr. Raven’s approach
has been to try to create a highly structured course, with numerous deliverables and optional exercises
that ensure all the students attain the requisite skills set forth in the course objectives.
For the Spring semester in 2004, Arjan updated several of the assignments and
exercises, as well as the lecture notes.
MBA 8120 is the new information systems core course in the MBA program. Each semester it is
taught in the first mini-mester. Most of the material for the class was prepared by Veda Storey, who
did a great job of putting together slides and selecting cases and readings. As the principle instructors,
Melody Moore, Jeff Hubona, and I worked together closely to make final improvements to the
material. Most students enjoyed the class according to the many positive feedback comments
received.
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Daniel Robey
Daniel Robey is Professor and John B. Zellars Chair of Information Systems at
Georgia State University, holding a joint appointment in the Departments of
Computer Information Systems and Management. He teaches courses on
Qualitative Research Methods in Information Systems and Information
Technology and Organizational Transformation. He earned his doctorate in
Administrative Science in 1973 from Kent State University. Professor Robey is
Editor-in-Chief of Information and Organization and serves on the editorial
boards of Organization Science, Information Technology & People, Academy of
Management Review, and the John Wiley series on Information Systems. He is
the author of three books and numerous articles in such journals as Management
Science, Organization Science, Information Systems Research, MIS Quarterly,
Human Relations, Journal of Management Information Systems, ACM
Transactions on Information Systems, Information Systems Journal, Academy of
Management Review, Academy of Management Journal, Information Technology
& People, and Decision Sciences. His current research includes empirical
examinations of the effects of a wide range of technologies on organizational
structure and patterns of work, including the development of theoretical
approaches to explaining the development and consequences of information
technology in organizations.
Recent Service Activities
As Coordinator of the CIS Doctoral Program, my leadership affects all aspects of the CIS doctoral
program and contributes to the program’s success. I engage the CIS Ph.D. Committee is strategic
planning, I answer all inquiries, conduct personal and telephone interviews with applicants, oversee
the selection and admission process, orient incoming students, monitor programs of study, teach in the
program, oversee administration of the comprehensive exams, and consult with other doctoral
coordinators on the RCB Doctoral Committee.
As Editor in Chief of Information and Organization, I am responsible for all editorial functions,
including selection of the editorial board, relationships with the publisher (Elsevier) and oversee an
annual operations budget. I screen all incoming manuscripts, select reviewers, evaluate reviews, guide
revisions, and make final publication decisions on over 60 submissions.
As program chair for AMCIS 2005, I provide major service to the entire field by establishing the
broad outline of the academic conference and by overseeing the integrity of the review process for
competitive paper submissions.
I am also a member of the editorial boards of Academy of Management Review, Organization Science,
Information Technology & People, and Information Technology and Management.
Recent Research Activities
Journal Articles
Robey, D., Ross, J.W., and Boudreau, M-C., “Learning
to Implement Enterprise Systems: An
Exploratory Study of the Dialectics of Change,” Journal of Management Information
Systems, 19 (1) 2002, 17-46.
Robey, D., Schwaig, K.S., and Jin, L., “Intertwining Material and Virtual Work,” Information
and Organization, 13 (2) 2003, 111-129.
Robey, D. “Identity, Legitimacy and the Dominant Research Paradigm: An
Alternative Prescription for the IS Discipline,” Journal of the Association
for Information Systems. 4, Article 15, December 2003.
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Cule, P.E., and Robey, D. “A Dual-Motor, Constructive Process Model of Organizational
Transition,” Organization Studies, 25 (2) 2004, 229-260.
Pawlowski, S.D., and Robey, D. “Bridging User Organizations: Knowledge Brokering and the
Work of IT Professionals,” MIS Quarterly, 28 (4) 2004, 645-672.
Boudreau, M-C., and Robey, D. “Enacting Integrated Information Technology: A Human
Agency Perspective,” Organization Science, in press.
Cousins, K.C., and Robey, D. “The Social Shaping of Electronic Metals Exchanges: An
Institutional Theory Perspective,” Information Technology & People, in press.
Robey, D., and Jin, L. “iTalk: Managing the Virtual eBusiness,” International Journal of Cases
on Electronic Commerce, in press.
Jessup, L.M., and Robey, D. “The Relevance of Social Issues in Ubiquitous Computing
Environments,” Communications of the ACM, 45 (12) December 2002, 88-91.
Conference Proceedings Papers
Jin, L., Robey, D., and Boudreau, M.-C. “Beyond Development: A Research Agenda for
Investigating Open Source Software User Communities,” Proceedings of the Information
Resources Management Association Conference, in press.
Books and Monographs
Robey, D., and Jin, L. “Studying Virtual Work in Teams, Organizations and Communities,” in
M.E. Whitman and A.B. Woszczynski (eds.), The Handbook of Information Systems
Research, Harrisburg, PA: Idea Group Publishing, 2004, 150-164.
Markus, M.L., and Robey, D. “Why Stuff Happens: Explaining the Unintended Consequences of
Using IT,” in K.V. Andersen and M.T. Vendelø (eds.), The Past, Present and Future of
Information Systems: A Tribute to Niels Bjørn-Andersen, Oxford: Elsevier Butterworth-
Heinemann, 2004, pp. 61-93.
Holmström, J., and Robey, D. “Inscribing Organizational Change with Information Technology:
An Actor Network Theory Approach,” in B. Czarniawska and T. Hernes (eds.), Actor-
Network Theory and Organizing, in press.
Book Reviews and Other Non-Refereed Published Works
Robey, D., “Is Information and Organization an A Journal?” Information and Organization, 12
(4), 2002, 213-218.
Robey, D., “Editorial: Introduction to Critical Realism,” Information and Organization, 14 (2),
2004, 85-86.
Recent Teaching Activities
Dr. Robey, one of the eminent scholars in the CIS Department, has taught CIS 8160, “Business
Process Innovation and Organizational Change Management,” and MGT 9400, a doctoral seminar for
the Management Department.
Dan is also the coordinator of the CIS doctoral program, and, as such, continually reviews and
modifies policies and curricula relevant to the doctoral program. During this past year he has been
seeking ways, within the boundaries of existing program requirements, for Ph.D. students to acquire a
greater specialization in their chosen research areas. As Doctoral Program Coordinator, he advises all
of the doctoral students in CIS on their programs of study. Dan also evaluates the written and oral
candidacy exams qualified Ph.D. students.
In 2004, he chaired three dissertation committees, while co-chairing a fourth. Additionally, he is a
member on one other dissertation committee. What many people are not aware is that as coordinator
of the CIS doctoral program, Dan and the other doctoral coordinators review and modify policies and
curricula relevant to the doctoral program of the Robinson College of Business. One of his goals is to
83

seek ways within the existing program requirements for students to acquire greater specialization
within their chosen areas of research.
William Robinson
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William Robinson is an Associate Professor Director for the Department of
Computer Information Systems at Georgia State University. He has written over
40 academic articles, mostly in the areas of Requirements Engineeri ng and agent
support of Electronic Commerce. He is secretary of IFIP Working Group 2.9
(Software Requirements Engineering). He was the program chair for the Fourth
IEEE Requirements Engineering Symposium (RE'99). Dr. Robinson received
his Ph.D. in computer science from the University of Oregon in 1993. Prior to his
arrival at Georgia State University, Dr. Robinson taught Computer Networking
and Software Engineering at Oregon State University's' computer science
department (Corvallis, Oregon) and prior to that at the University of Oregon's
computer science department (Eugene, Oregon). Prior to his academic career, he
worked at Battelle Pacific Northwest National Laboratory.
Recent Service Activities
On Leave – Non Submitted
Recent Research Activities
On leave – Non Submitted
85

James Senn
James A. Senn is Professor of Information Systems in the College of Business
Administration at Georgia State University in Atlanta. He specializes in
corporate and competitive strategy, information technology, and emerging
technologies. Senn works closely with business and government to conduct
scholarly and applied research in each of these areas. He is a prolific writer, with
many publications, books, and practitioner columns included in his credentials.
He served for six years as Chairman of the Department of Computer Information
Systems at Georgia State University. Under his direction, the department gained
received an overall national ranking as the number two program (second to the
Massachusetts Institute of Technology) in the United States, and was identified
as having the top curriculum in the nation.
Senn was the founding Associate Editor for practice of the MIS Quarterly, and a
founder of the International Conference on Information Systems, the Association
for Information Management, the Society for Information Systems, Atlanta
Chapter, and the Information Managers, Atlanta.
His client list includes many well-known “blue chip” firms from Europe, Asia,
and the Americas. He has been appointed to the Board of Directors of numerous
public and private organizations.
Recent Service Activities
Jim Senn was asked by the University and Robinson College to focus on service during the past
year, a request that is a direct result of his administrative experience, his long tenure at Georgia State
University, and his broad network of executive-level contacts locally, nationally, and internationally.
He served as co-chair of the Robinson Dean Search Committee. The national search identified a
large pool of experienced candidates, many of whom were sitting deans and senior associate deans.
The search resulted in the naming of a new dean even before the prior dean’s term was completed.
Senn also created and manages the Executive Leadership Theme of the Executive MBA Program.
The theme features workshops on corporate leadership and a recurring series of luncheons and
leadership evenings that bring senior corporate executives from throughout North America to the
program. Representative of the participants during 2004 are: Steve Marriott (Marriott International),
A. D. “Pete” Correll (CEO, Georgia-Pacific), Ed Quibell ( CFO, Manhattan Associates) and Arthur
Blank (Founder, The Home Depot).
Within Georgia State University, Senn served on the University Senate. He is a member of the
Senate’s Information Systems and Technology Committee and the University Student Technology
Fee Committee. He was a member of the University Task Force on Composition of the Faculty. Senn
also competed his fifth consecutive year of serving on the University Research Program Committee.
In addition, he serves on Robinson College’s Faculty Affairs Committee.
Senn is also the Faculty Liaison to the EMBA Alumni Association.
Recent Research Activities
Conference Proceedings Papers
Senn, James A., “Do Managers and IT Professionals View the Business Value of
Information Technology Differently?” Proceedings of Hawaii International
Conference on Systems Sciences (HICSS) 2003. Designated as Best Paper
of track,Nominated for Best Paper of conference.
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Books and Monographs
Senn, James A., Information Technology: Principles, Practices, Opportunities 3 rd Ed., Prentice
Hall, 2004
Senn, James A., “Strategic Architecture for Enterprise Wireless Mobility Initiatives”
Competing in the Information Age: Align in the Sand, pp 337-349. (Jerry Luftman, ed)
Oxford Press, 2003.
Recent Teaching Activities
Consistently one of our best instructors, Dr. Senn is a past recipient of the Myron Greene Award for
Excellence in Teaching. Jim’s strengths in the classroom are based, in part, upon his strong
background in research, consulting, and executive education. This past year, Dr. Senn taught sections
of CIS 8610, “Aligning Business and Information Technology,” MBA 8473, “An Introduction to
Information Systems (for the MBA program),” and an Executive MBA course, EMBA 8605,
“Information Systems Structure and Strategies (for the Executive MBA program).” Additionally, Jim
taught “Global Corporate Strategy,” in the Executive MBA Program at the Helsinki School of
Economics, Helsinki, Finland.
In curriculum development, Dr. Senn, along with other Robinson College of Business colleagues,
designed a new foundation/core course for the revised MBA program, MBA 8000, “Managing in the
Global Economy.” Part of his activities included the selection and sequencing of course topics,
readings, and business cases as well as the lecture material for this course. These included teaching
notes, student discussion questions and PowerPoint slides. Jim met with all faculty teaching the
course in two ninety-minute working sessions to discuss lecture topics and pedagogy for the course
sessions.
Similarly, for the other MBA and Executive MBA efforts within the College, Jim has been
instrumental. In 2004, he designed a new course entitled, “Executive Leadership in the Global
Enterprise.” A complete course prospectus was reviewed and approved by the Graduate Program
Committee for offering as experimental course in 2005. This course will initially be offered in Spring
2005 term.
Dr. Senn has also created two multimedia programs on Strategic Corporate Leadership for the
Executive MBA program:
1) Leadership Practices of Authentic Leaders (consists of cases, video, exercises, and lecture);
and
2) The General Electric Leadership Practices: Twenty Years of Magic or Myth
Similarly, and again using multimedia technology, Dr. Senn created and offered a corporate
leadership workshop for Executive MBA program, 2nd year retreat at Stone Mountain/Evergreen
Conference Center.
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John Sergo
John R. Sergo, Jr. is an Assistant Professor in the Department of Computer
Information Systems at Georgia State University. He teaches graduate and
undergraduate courses in telecommunications and network management.
His
past research has been in Intelligent Network Systems, Network Management,
and high speed ATM networks using fiber optic technology. He has also done
research and development in digital switching technologies and optical access
technologies. He has taught communications courses at Purdue University,
Georgia Tech, UCLA and the University of Maryland. He has 29 years on
industry experience with major telecommunications manufacturers and service
providers. He also served on the President’s National
Security
Telecommunications Advisory Council (1982-85). He holds 3 patents in digital
encoding methods. Sergo graduated with a B.S.E.E. from Purdue University, an
M.S.E.E. from the Georgia Institute of Technology, and a Ph.D. E.E. form
Purdue University.
Recent Service Activities
I serve as a mentor for Therese Viscelli. Overall I met with her 4-5 times during 2004. Total time
spent was approximately 6 hours. We discussed teaching effectiveness, student situations, exams,
exam structure, and exam effectiveness. We as discussed, at her request work, load and publication
requirements.
I continue to serve as the Departmental Coordinator for Awards with participation in both the
nominations for the Sparks Award and the GSU Faculty Awards. I both nominated and encouraged
Dr. Roy Johnson to apply for the innovation in teaching award.
I served as coordinator for the Student Life Cycle Program which includes coordination of the
Internship Program and the Capstone Course. However, the internship program coordination was
assigned to Jim Brown at mid-year. (Participation in this program is described on a subsequent page.)
I served as a teaching mentor for PhD Student Chong-Woo Park. This turned out to be more of a load
that I thought, taking several hours per week to educate him on the telecom area as well what is
expected, by example, in teaching. There is a letter on file from Chong-Woo Park commending me
for mentoring and imparting teaching skills. The letter is quite complimentary regarding what I was
able to “teach” him. Earlier, I forwarded the letter to both Dr. Robey and Dr. Baskerville.
I participated heavily in the re-vitalization of the CIS Executive Roundtable by personally contacting
5 companies not only by letter and by phone, but also in person.
I re-established the CIS Alumni Club. This required an intense personal effort, along with significant
personal expenses, sometimes requiring evening meeting 2-3 times per week and sometimes on the
weekend. (Participation and results for this program is described on a subsequent page.)
I participated as a member of the Undergraduate Program Committee during 2004 with 6 meetings.
Our efforts were directed toward a total revision of the current curriculum along with course content
revision requirements. I was appointed a faculty advisor for Masters Students.
I participated in the GSU Majors Conference on February 12, 2004 to encourage students to select
CIS as there major. Over 75 booklets were passed on to interested students.
I am a PhD committee member for PhD student Punit Amluwalia. Dr. Varshney is committee chair.
Participated in the Spring Graduation ceremonies as a Faculty Guide for the Robinson College of
Business.Participated in the Fall 2004 Graduation ceremonies as a Faculty representative for the
Robinson College of Business.
Internally, this involved a continuing restructure of the website, the process of
applying for an internship, the online forms, and notification to students both on the
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website as well as in classes. This effort required meetings with Katie Yang, Rod Padilla, Mohammed
Issah and Dave McDonald.
Externally, I met with personnel from Genuine Parts, Georgia Pacific, Verizon Wireless, and UPS,
either in person or by phone to discuss the program and determine their willingness to participate.
Responsibility for this effort was transferred to Jim Brown approximately mid-year.
In order to re-vitalize the CIS Alumni Club, we had to start rebuilding the organization from the
ground up. This required new officers, re-establishing relationships with the GSU Alumni
Association and re-building and updating the CIS Alumni database on all fronts.
The effort began be finding, recruiting and installing an entirely new team of officers ( Catherine
Rohlfing, President; Anil Kapur, Vice President – Programs and Membership; Nick Chapman, Vice-
GSU Alumni
President -Technology; Steve Reynolds, Vice-President-Secretary; Jennifer Anderson,
Association; Dave McDonald, Ex-officio; and John Sergo, Faculty Liaison and Vice-President –
Communications. We began meeting evenings, initially twice weekly and now weekly, either in
person or by telephone (approximately 150 hours went to this effort) with the result that two events
have been planned and scheduled for late February to early March. One event planned to re-
ongoing,
introduce the CIS Alumni Club and a second paying event as part of a regular bi-monthly,
program.
Another part of this effort focused on updating the CIS Alumni database, streamlining the application
process, and linking the process the GSU Alumni Association for the purpose of mailings,
notifications, invitations, etc. This effort required approximately 75 hours to complete. In short, the
effort is well underway and will be a success in all respects.
SIM: I officially joined SIM (in 2002) and participated in 2 SIM meetings in 2004.
CIS Affiliates / Executive Roundtable: CIS Executive Roundtable Development Meetings: 4/5,
4/12 (with industry representatives), 4/13, 5/20
CIS Executive Roundtable Meetings:
3
International Engineering Consortium:
Executive Council; Board of Overseers
I.E.E.E. Member ; T.I.A. Member; Digital Television Subcommittee ; HDTV Subcommittee
U.S.T.A. Member; Fiber Optics Working Group
Recent Research Activities
Journal Articles
“The Future of DSL: Success … or Failure?” Annual Review of Communications, Volume 58,
2004, International Engineering Consortium .
Recent Teaching Activities
Dr. Sergo is one of our Department’s specialists in telecommunication. John has a successfully
leveraged his strong, business background when joining our faculty a few years ago. This past year,
he has taught sections of CIS 3320, “Telecommunications for Business,” and CIS 8170, “Network
Design and Management.” The CIS 3320 was again revised and updated in 2004. While the Syllabus
and course description remains consistent with the University Catalog, the content and emphasis was
modernized to correspond to telecommunications today. It was also stylized to make it more
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attractive and interesting to the students. Similarly, CIS 8170 was also updated in 2004 to better
provide an emphasis on wireless networking, network security and network location management.
To maintain his philosophy on continuous innovation/improvement, Dr. Sergo introduced course topic
research and presentations activities into both his undergraduate and graduate courses. Students are now
asked to research a relevant course topic and then present their findings in class. The motivation for these
changes was in response to feedback from the CIS Roundtable members who indicated that our curriculum
should enhance interpersonal skills and presentation skills. Although this was done on an extra credit basis
the past year, John plans to make it a permanent addition to his courses.
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Veda Storey
Veda C. Storey is Tull Professor of computer information systems, J. Mack
Robinson College of Business Administration, Georgia State University. She has
Research interests in database management systems intelligent systems, data
quality, and knowledge management. Her research has been published in ACM
Transactions on Database Systems, IEEE Transactions on Knowledge and Data
Engineering, Information Systems Research, Management Information Systems
Quarterly, Data and Knowledge Engineering, Decision Support Systems, the
Very Large Data Base Journal, and Information & Management. She serves on
various editorial boards, including Management Science, Information Systems
Research, Management Information Systems Quarterly, Data and Knowledge
Engineering and Data Base. She was the program co-chair of ER 2000 and of the
International Conference on Information Systems, 2001. She was Secretary-
Treasurer and Vice President of Information Systems, of Meliora Systems,
Rochester, N.Y. from 1988-1998.
Recent Service Activities
At the community level, I am a senior editor of MIS Quarterly. I was also an associate editor of a number
of journals, including Information Systems Research, Decision Support Systems, Data and Knowledge
Engineering. I am on the steering committee of WITS and ER. I am one of the founding associate editors of
the Journal of Applied Ontologies and am on the advisory board of the Special Interest Group on
ontologies.
At the college level, I served on the MBA Steering Committee and was responsible for coordinating the
two new MBA CIS modules and for developing MBA 8120. At the departmental level, I serve as the
research director and am a member of various standing and ad hoc committees including the Ph.D.
committee, and the P&T committee.
Recent Research Activities
Journal Articles
Chua, C., Purao, S., and Storey, V.C., “Developing Maintainable Software: The READABLE
Approach,” Decision Support Systems, forthcoming.
Burton-Jones, A., Storey, V.C., Sugumaran, V., and Ahluwalia, P, “A Semiotic Metrics Suite for
Assessing the Quality of Ontologies.” Data and Knowledge Engineering, forthcoming.
Stewart Schwaig, K., Kane, J., and Storey, V.C., “Privacy, Fair Information Practices and the
Fortune 500: The Virtual Reality of Compliance,” The DATABASE for Advances in
Information Systems, Vol.36, No.1, 2005.
Purao, S., Storey, V.C., and Han, T.D., “Improving Reuse-based System
Information Systems Research, Vol.14, No.3, 2003, pp.269-290.
Design with Learning,”
Sugumaran, V., and Storey, V.C., “ A Semantic-based Approach to Component Retrieval,” The
DATABASE for Advances in Information Systems, Vol. 34, No. 3, 2003, pp.8-24.
Storey, V.C., Goldstein, R.C., and Ullrich, Harald, “Naïve Semantics to Support Automated
Database Design,” IEEE Transactions on Knowledge and Data Engineering, Vol. 14,
No.1, January/February 2002, pp.1-12.
Storey, V.C. and Dey, D., “A Methodology for Learning Across Application Domains for
Database Design Systems,” IEEE Transactions on Knowledge and Data Engineering, Vol.
14, No.1, January/February 2002, pp.13-28.
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Goldstein, R.C., Ding, J., and Storey, V.C., “Common Sense Reasoning in Automated Database
Design: An Empirical Test,” Journal of Data Management Vol.13, No.1, January – March,
2002, pp.3-14.
Conference Proceedings Papers
Chua, C., and Storey, V.C., “Applying Database Perspectives to Other Disciplines,” Journal of
JAIS Sponsored Theory Development Workshop, Washington, D.C. 15 December 2004.
Storey, V.C., and Purao, S., “Understanding Relationships: Classifying Verb Phrase
Semantics,” in Atzeni, P.,Chu, W., Lu, H., Zhou, S., and Ling, T.W. (Eds.) Proceedings of
the 23 International Conference on Conceptual Modeling (ER’04), Lecture Notes in
Computer Science 3288, Springer-Verlag, Shanghai, China, November 2004, pp.336-347.
Storey, V.C., Sugumaran, V., and Burton-Jones, A., “The Role of User Profiles in Context-
of the 9th International
Aware Query Processing for the Semantic Web.” Proceedings
Conference on Applications of Natural Language to Information System ( NLDB’04),
Manchester, UK, June 23 – 25, 2004, pp.51–63.
Moore, M.M., Storey, V.C., Davis, A., and Napier, N., “Deriving User Profiles for
Augmentative Communication,” Proceedings, AMCIS2004 Conference, New York City, 6-
8 August, 2004.
Sugumaran, V., and Storey, V.C., “Supporting Database Designers in Entity-Relationship
Modeling: An Ontology-Based Approach,” Proceedings of the International Conference on
Information Systems (ICIS), Seattle, Washington, December 2003.
Davis, A. B., Moore, M. M., and Storey, V. C., “Context Aware Communication for Severely
Disabled Users,” Proceedings of the Conference on Universal Usability 2003 (CUU03),
Vancouver, B.C., Canada, November 2003, pp.106-111.
Burton-Jones, A., Storey, V.C., Sugumaran, V., and Purao, S., “A Heuristic-based
Methodology for Semantic Augmentation of User Queries on the Web,” Proceedings of the
22 nd International Conference on Conceptual Modeling (ER’03), Chicago, Illinois, 13-16
October 2003, pp.476-489.
Chua, C., Purao, S., and Storey, V.C., “Component-Based Software Development and Web
Services,” Proceedings of the Americas Conference in Information Systems (AMCIS),
Tampa, Florida, August 2003.
Burton-Jones, A., Storey, V.C., Sugumaran, V., and Ahluwalia, P., “Assessing the Effectiveness
of the DAML Ontologies for the Semantic Web,” Proceeding of the 8th International
Conference on Applications of Natural Language to Information Systems, ( NLDB ‘03),
Germany, June 2003, pp.56-69.
Burton-Jones, A., Purao, S., and Storey, V.C., “Context-Aware Query Processing on the
Semantic Web,” International Conference on Information Systems (ICIS 2002), Barcelona,
Spain, 15-18 December 2002, pp.195-208.
Chua, C., Storey. V.C., and Chiang, R., “A Software Engineering Environment for Search
Engine Development, ” Proceeding of the 12th Workshop on Information Technologies and
Systems, (WITS 2002), Barcelona, Spain, 14-15 December, 2002, pp.205-210.
Sugumaran, V., and Storey, V.C., “An Ontology-Based Conceptual Modeling Environment,”
Proceeding of the 12th Workshop on Information Technologies
and Systems, (WITS 2002),
Barcelona, Spain, 14-15 December, 2002, pp1-6.
Chua, C., and Storey, V.C., “Readable: A New Programming Architecture for Web Application
Development and Maintenance,” Proceeding of the 12th Workshop on Information
Technologies and Systems, (WITS 2002), Barcelona, Spain, 14-15
December, 2002, p.247.
Sugumaran, V., Burton-Jones, A., and Storey, V.C., “A Multi-agent Prototype
for Intelligent Query Processing on the Semantic Web,” Proceeding of the
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12th Workshop on Information Technologies and Systems, (WITS 2002), Barcelona, Spain,
14-15 December, 2002, p.249.
Sugumaran, V. and Storey, V.C., “An Ontology-based Framework for Generating and
Improving Database Design, Proceeding of the 7th International Conference on
Applications of Natural Language to Information Systems, (NLDB ‘02), Stockhom,
Sweden, June 2002.
Recent Teaching Activities
Dr. Storey has a very eclectic background in teaching. Although fully qualified in the area of
database management systems, Veda elected to teach MBA 8473, “Information Technology and
Decision Strategy” for the College, EMBA 8600, “Information Technology Infrastructure and
Deployment” for the Executive MBA program, and CIS 9320, “Design Research Methodologies” for
our doctoral students. Additionally, Veda volunteered to represent and coordinate the CIS department
in the newly revised MBA courses. This included forming and chairing two ad hoc committees to
develop two new proposed MBA courses, MBA 8120 and MBA 8220.
Finally, Veda served as the chair on the dissertation committee for one of our Ph.D. students, Cecil
Chua. Cecil not only successfully defended his dissertation, but he was also the runner-up for the
Best 2004 ICIS Dissertation Award. Cecil and Veda should be very proud indeed.
93

Detmar Straub
Detmar Straub is the J. Mack Robinson Distinguished Professor of Information
Systems at Georgia State University, Dr. Straub has published research in the
areas of electronic commerce, computer security, technological innovation, and
international IT studies. He holds a D.B.A. in MIS from Indiana University and
a Ph.D. in English from Penn State University. He has published over 70
refereed papers in journals such as Management Science, Information Systems
Research, MIS Quarterly, Communications of the ACM, Journal of MIS, Sloan
Management Review, Academy of Management Executive, Computers &
Security, and Information & Management.Dr. Straub’s academic department at
Georgia State has just been designated as the one of the top four departments in
the world from 1985-1999, following MIT, UT-Austin, and Minnesota.Former
co-Editor of the oldest IS journal, DATA BASE for Advances in Information
Systems and former Associate Editor for the MIS Quarterly, he is currently an AE
for Information Systems Research and Management Science. He teaches courses
at Georgia State in e-Commerce Strategy, IT Strategies for Management, Systems
Integration and IT Outsourcing, International IT, and Computer Security
Management. Dr.Straub has lectured and led international seminars on e-
Commerce strategies and best practices in Atlanta, Melbourne, Singapore,
Rotterdam, and Cairo
Recent Service Activities
University
IRB Committee member representing the interests of the RCB.
RCB
Member of College’s P&T. We reviewed 4 cases and passed our recommendations onto the Deans.
Member of RCB MBA Steering Committee. Am chairing the search for the Pennebaker Chair in
Marketing.
CIS
Member of RCB MBA Steering Committee, which met for three hours each week in the spring of
2004. I worked with this group to ensure that there were viable CIS modules in the core curriculum.
The result was two modules that allowed the department to excite students about the field of
information systems and system dynamics. Active mentor. Chaired BOA Chair search.
External
VP of Publications for the Association of Information Systems (AIS), our professional society, and
SE for the Journal of the AIS and DATABASE; also AE for Management Science and special AE for
MISQ. I serve on AIS Council and the MISQ Policy Council. Through these various roles, I was
involved in appointing two Editors-in-Chief of our major journals in 2004. Impact of all these
activities goes without saying.
Recent Research Activities
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Journal Articles
Chua, Cecil Eng Huang, Lan Cao, Karlene Cousins, Kannan Mohan, Detmar W. Straub and
Vijay K. Vaishnavi, "IS Bibliographic Repository (ISBIB): A Central Repository of
Research Information for the IS Community," Communications of the AIS, 8, 27, (2002),
392-412.
Straub, Detmar, Donna Hoffman, Bruce Weber and Charles Steinfield, "Measuring e-Commerce
in Net-Enabled Organizations," Information Systems Research, 13, 2, June, (2002), 115-
124.
Straub, Detmar, Donna Hoffman, Bruce Weber and Charles Steinfield, "Toward New Metrics
for Net-Enhanced Organizations," Information Systems Research, 13, 3, September,
(2002), 227-238.
Ho, Violet, Soon Ang, and Detmar Straub. “When Subordinates Become Contractors: The
Persistence of Managerial Expectations of Transplants in IT Outsourcing,” Information
Systems Research, 14, 1, March, (2003), 66-86.
Gefen, David, Elena Karahanna and Detmar Straub, "Trust and TAM in Online Shopping: An
Integrated Model," MIS Quarterly, 27, 1, March, (2003), 51-90.
Loch, Karen, Detmar Straub and Sherif Kamel, "Diffusing the Internet in the Arab World: The
Role of Social Norms and Technological Culturation," IEEE Transactions on Engineering
Management, 50, 1, February, (2003), 45-63.
Rose, Gregory M., Roberto Evaristo and Detmar Straub, "Culture and Consumer Responses to
Web Download Time: A Four-Continent Study of Mono and Polychronism," IEEE
Transactions on Engineering Management, 50, 1, February, (2003), 31-44.
Gefen, David, Elena Karahanna and Detmar Straub, "Inexperience and Experience with Online
Stores: The Importance of TAM and Trust," IEEE Transactions on Engineering
Management, 50, 3, August, (2003), 1-15.
Chua, Cecil, Lan Cao, Karlene Cousins and Detmar W. Straub, "Assessing Researcher
Production in Information Systems," Journal of AIS, 3, 6, January, (2003), 145-215.
Straub, Detmar, "IS Research Perspectives: A Mandate for Scholarly Debate," JAIS, 4, 5,
October, (2003), 233-236.
Gefen, David and Detmar Straub. “Managing User Trust in B2C e-Services,” eService Journal,
2,2, Winter, 2003, 7-24.
Checchi, Ricardo M., J.J. Po-An Hsieh and Detmar W. Straub, "Public IT Policies in Less
Developed Countries: A Critical Assessment of the Literature and a Reference Framework
for Future Work," Journal of Global Information Technology Management, 6,4 (2003),
454-64.
Straub, D.W., Rai, A., and Klein, R. "Measuring Firm Performance at the Network Level: A
Nomology for the Impact of Digital Supply Networks," Journal of Management
Information Systems (JMIS) (21:1, Summer) 2004, 85-118.
Koh, C., Ang, S., and Straub, D. "IT Outsourcing Success: A Psychological Contracts
Perspective," Information Systems Research (15:4, December) 2004, 356-373.
Davison, R., Munro, M., and Straub, D. "Introduction to the AIS Code of Conduct,"
Communications of the AIS (13:1, January) 2004, 1-8.
Munro, M., Davison, R., and Straub, D. "Guidelines for a Victim: Dealing with Plagiarism,"
Communications of the AIS (13:1, January) 2004, 17-24.
Gefen, D., and Straub, D.W. "Consumer Trust in B2C e-Commerce and the Importance of Social
Presence: Experiments in e-Products and e-Services," Omega: The International Journal of
Management Science (32:6) 2004, 407-424.
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Meso, P., Checchi, R.M., Sevcik, G.R., Loch, K.D., and Straub, D.W. "Spheres of Influence and
Diffusion of National IT Policies," Electronic Journal on Information Systems in
Developing Countries, 2005, forthcoming.
Straub, D.W., Boudreau, M.-C., and Gefen, D. "Validation Guidelines for IS Positivist
Research," Communications of the AIS (13:Article 24) 2004, 380-427.
Wareham, J., Zheng, J., and Straub, D. "Critical Themes in Electronic Commerce Research: A
Meta-Analysis," Journal of Information Technology, 2005, forthcoming.
Wareham, J., Mathiassen, L., Rai, A., Straub, D., and Klein, R. "The Business Value of Digital
Supply Networks: A Program of Research on the Impacts of Globalization," Journal of
International Management 2005, forthcoming.
Conference Proceedings Papers
Yin, Jie and Detmar Straub, "The Interactivity of Internet-Based Communications: Impacts on
E-Business Consumer Decisions," Proceedings of the 23rd ICIS (International Conference
on Information Systems), Barcelona, Spain, 2002, 661-665.
Beyah, Gayle, Peng Xu, Han G. Woo, Kannan Mohan and Detmar Straub, "Development of an
Instrument to Study the Use of Recommender Systems," Proceedings of the Ninth
Americas Conference on Information Systems, Tampa, FL USA, 2003, 269-277.
Meso, Peter, Ricardo M. Checchi, Galen R. Sevcik, Karen D. Loch and Detmar W. Straub,
"Bounded Rationality and Sectoral Differences in Diffusion of National IT Policies,"
Proceedings of the IFIP WG 9.4 – 2003 Conference, Athens, 2003.
Mathiassen, L., Rai, A., Straub, D., and Wareham, J. "The Business Value of Digital Supply
Networks: A Program of Research on the Impacts of Globalization," 5th Annual
International Business Research Forum, Information Technology and International
Business: Theory and Strategy Development, Philadelphia, 2004.
Books and Monographs
Straub, Detmar. Foundations of Net-Enhanced Organizations. New York: Wiley, 2004.
Malloy, Alisha D., Kannan Mohan, Detmar W. Straub and Amrit Tiwana, "Copyright Laws," In
Encyclopedia of Information Systems, H. Bidgoli (Ed.), 1, Academic Press: Elsevier
Science, New York, 2002, 307-317.
Ang, Soon and Detmar Straub. “Costs, Transaction-Specific Investments and Vendor
Dominance of the Marketplace: The Economics of IS Outsourcing,” in Information
Systems Outsourcing in the New Economy, R. Hirschheim, A. Heinzl and J. Dibbern
(eds.), Springer-Verlag, Berlin, Heidelberg, New York, 2002.
Srite, Mark, Detmar W. Straub, Karen D. Loch, Roberto Evaristo and Elena Karahanna, "Inquiry
into Definitions of Culture in IT Studies," In Advanced Topics in Global Information
Management, F. Tan (Ed.), 2, Idea Group, Hershey, PA USA, 2003, 30-48.
Straub, Detmar W., Karen Loch and Carole Hill, "Transfer of Information Technology to the
Arab World: A Test of Cultural Influence Modeling," In Advanced Topics in Global
Information Management, F. Tan (Ed.), 2, Idea Group, Hershey, PA USA, 2003, 141-172
Boudreau, M.-C., Ariyachandra, T., Gefen, D., and Straub, D. "Validating IS Positivist
Instrumentation: 1997-2001," in: The Handbook of Information Systems Research, M.E.
Whitman and A.B. Woszczynski (eds.), Idea Group Publishing, Hershey, PA USA, 2004,
15-26.
Petter, S., Sevcik, G., and Straub, D. "Transferring Technology to the Developing World," in:
Encyclopedia of Information Science and Technology, M. Khosrow-Pour
(ed.), Idea Group Publishing, Harrisburg, PA, 2005, 1-5.
Straub, D.W., Gefen, D., and Boudreau, M.-C. "Quantitative Research," in:
Research in Information Systems: A Handbook for Research Supervisors
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and Their Students, D. Avison and J. Pries-Heje (eds.), Elsevier, Amsterdam, 2005, 221-
238.
Book Reviews and Other Non-Refereed Published Works
Straub, D., Gefen, D., and Boudreau, M.-C. "The ISWorld Quantitative, Positivist Research
Methods Website," D. Galletta (ed.), 2005.http://dstraub.cis.gsu.edu:88/quant
Keynote Speaker. “Just Another IS Crisis?” ISOneWorld Conference, Las Vegas, April, 2004.
External Grant Awards
National Science Foundation Grant, 2004 $30,000 (2003-2004) “Forum to Advance Theory on
Nation al IT Policy” Co-Principal investigator on grant along with Galen Sevcik (PI) and
Karen Loch.
Recent Teaching Activities
Dr. Straub always gives 100% toward any endeavor he takes on. In 2004, he demonstrated his strong
leadership role and was a major player in the RCB MBA Steering Committee (along with Veda
Storey and Jim Senn) which helped redesign the entire MBA curriculum and 3 courses, specifically,
in which CIS plays a major role. Prior to this committee, Det was the initiator of ad hoc committee
of consisting of CIS faculty, Marketing and CPI faculty to rework the MBA curriculum core
courses. The results of this work follows:
MBA 8000. Managing in the Global Economy. (First time offered, Fall, 2004)
This cornerstone core course is aimed at providing an introduction to fundamental business concepts
from a global managerial perspective. Students will gain fundamental insights into key business
activities during different stages of a firm’s lifecycle.
MBA 8120. Introduction to Information Systems. (First time offered, Fall, 2004)
This case-based course module serves as an introduction to the relationship between information
systems and business processes in the modern organization, particularly in an international setti ng.
Directed at general managers, the module provides an overview of the cycle of business investment
in information systems.
MBA 8220. Information Systems Technology for Business Process Innovation (First time offered, Fall,
2004)
To aid the student in looking at organizations from a business process perspective
we introduce a specific process type of current interest – a multi-tiered supply
chain. We then “attack” this complex entity with a modeling technique that
identifies problems, metrics, and best practices.
Last year, Dr. Straub again led all CIS Department faculty by serving on ten doctoral students’
dissertation committees. He chaired two of these ten committees. In 2004, three of these doctoral
students successfully defended their dissertations, while another five successfully defended their
dissertation proposals.
97

Carl Stucke
Recent Service Activities
98
Carl Stucke is a member of the faculty in the Department of Computer
Information Systems at Georgia State University. His interests focus on
electronic commerce, security, and advanced technology-basesolutions. Prior to his current position at GSU, Stucke was Chief Scientist (VP
business
R&D) for Equifax Internet Solutions where he was responsible for leading edge
investigation and identification of the Internet products and services offered by
Equifax. Previously, he served as Vice President, Electronic Commerce
Technology, as AVP, Consumer and Electronic Commerce Services, as AVP,
Emerging Technologies, and AVP, Research & Development. Earlier, Carl held
management and senior technology positions in Research and Development.
Within these positions, he became involved in PKI, initiated development of a
patented remote consumer identity verification, and lead Equifax's technology
R&D in fielding consumer products, establishing Equifax's Internet presence,
and applying machine learning, expert systems, and supercomputing
technologies to Equifax's processes. Before this work in industry, Carl taught
mathematics and computer science and setup academic computing centers within
the University System of Georgia while reaching the rank of Associate Professor
with tenure. Stucke holds a Ph.D. degree in mathematics from Emory
University.
Connections to the business community are a primary conduit for vision and knowledge to refresh and
align each. I helped connect and prime this path by bringing members and potential members to the
Roundtable and by participating in GECA.
Building the next generation of information technologists and enhancing the technology
underpinnings of their future business colleagues is a fundamental faculty function. I grew my
abilities in my courses and I defined and received approval for an experimental graduate course in
network security. I added greater reality to my security courses by constructing a security lab funded
by grants from Cisco, student technology fee funds, and SnapGear (now CyberGuard). And, I
recruited new undergraduate CIS students and cross-registered students from Georgia Tech and
Emory for the existing Security and Privacy course and the new Network Security course. Our
academic colleagues within other institutions strengthen our pursuits through their diverse knowledge
and additional energies. I fostered establishing these connections externally with GTISC and
internally with sibling GSU organizations.
Our research brings new vision as innovative insights into existing organizations and technologies and
as creative formation of new organization, methods, and technologies. Identifying my research
interests and strengths and initial ventures were and are supported by existing and new colleagues in
my first 21 st century publications and research endeavors.
A busy, productive but incomplete year left challenges to enjoy in 2005 and beyond. Thanks!
Recent Research Activities
Journal Articles
Johnson, R. and Stucke, C. (2004). Privacy and Information Security: An On-Line Instructional
Approach. Journal of Informatics Education Research.
Conference Proceedings Papers
Johnson, R. D. & Stucke, C. H. (June 2003). “Developing and Delivering the
Virtual MBA Course.” Proceedings of the European Applied Business
Research (EABR) Conference, Venice, Italy (Best Paper Award).
Recent Teaching Activities

Dr. Stucke continues to be one of our most productive faculty. Before joining us, Carl was an IS
practitioner with the Equifax Corporation. In the time he has been with the CIS Department, he has
demonstrated a remarkable willingness to share his experiences and contact. This past year, Carl
taught CIS 3300, “Systems Analysis,” and CIS 8680, “Security and Privacy of Information and
Information Systems,” as well as an undergraduate topics course on Security and Privacy of
Information Systems.
The following is just a small indication of how involved Carl has become in CIS Department
activities. In 2004 Dr. Stucke
Continued advisement of MS CIS students.
Maintained undergraduate CIS advisement page. See:
http://cis.gsu.edu/~cstucke/GSUCISUGADV/ugcisadvisement.asp . Developed “one-page” flyer for
potential CIS majors: http://cis.gsu.edu/~cstucke/CISUndergraduateInfo.pdf used in Panther Preview
and other venues.
Coordinated and attended 2 Panther Preview Days and one Major Fair.
Was a member of Undergraduate Program Committee
Attended the capstone course (CIS 4980) student presentations (three sessions)
Began substantial use of vClass in online instruction.
Increased the hands-on time use of Rational Rose in my CIS3300.
Serving as assessment coordinator for CIS (undergraduate and graduate). Substantial rewrite of
masters’ assessment plan.
Substantial work on proposal to McKinsey for “History of IT” training for new consultants (awarded
to Stanford). Still have some good presentations…. ☺
Spoke on a panel TRENDS AND CHALLENGES IN GEOSPATIAL INFORMATION
SOLUTIONS FOR RISK MANAGEMENT at the Otega Forum.
Crabgrass Books case materials (developed and enhanced by his 3300 students and himself) will be
the core of the CIS Common Case for use by CIS undergraduate courses.
In the area of Course/Curriculum Design and Development, Carl
Defined and received approval for an experimental graduate offering of a Security of Networked
Information Systems course. Reviewed similar offerings, visited labs, consulted with peers, selected
materials, and is now teaching the first offering of CIS 8082.
Defined and received approval in late 2003 for a new undergraduate Introduction to Security and
Privacy of Information and Information Systems: CIS 4680. In 2004, Evaluated and selected texts.
He assembled electronic materials and taught first offering of this course as CIS 4850. Additionally,
he selected labs to increase realism for students (password cracking, firewall lab).
Began substantial use of vClass in online instruction.
Continued integration of WebCT into his CIS3300 Systems Analysis
Increased hands-on-experience in CIS 3300 with Rational Rose (to almost daily) and more in-class
cases for exercises, so students will be better prepared for CIS 3310.
Increased the use of groups to provide mutual support and to heighten the team building experience
Integrated use of vClass into his CIS 8680 to provide audio support (starting in Spring 2004). Dr.
Stucke expanded vClass use in Fall 2004 to replace WebCT chat for interactive online component of
course. He experimented with dual mode offering of course with workstation engaged for students
who wished to take online course but be in the physical presence of the instructor and some class
colleagues.
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Added selected labs to CIS 8680 and CIS 4680 to better increase the realism for students (password
cracking, firewall lab). Dr. Stucke also developed a Student Technology Activity fee proposal to
provide additional support. This proposal was selected for a grant. The lab was defined, designed,
equipment and software acquired, protected network connections configured, equipment installed,
and final stages of OS and software installation underway.
Proposed and received equipment grant from CISCO for two firewalls and a router for security lab ($21K).
100

Duane Truex
Recent Service Activities
Duane Truex is an Associate Professor in the Department of Computer
Information Systems at Georgia State University. Truex, is interested in the
social impacts of ISD especially the impact on workers and how emergent
properties of organizations may be reflected in emergent ISD. Truex is active in
the IFIP 8.2 community, on the editorial board of the Information
systems
Journal and has-edited a special issue The Database for Advances in Information
Systems on a critical view of ERP systems. He is an Associate Professor of CIS
at Georgia State University, a Leverhulme Research Fellow in the United
Kingdom at the University of Salford, England and a visiting Full Research
Professor at Aalborg University, Denmark. His work has been published in the
Communications of the ACM, Accounting Management and Information
Technologies, the European Journal of Information Systems (EJIS), the
Information Systems Journal (ISJ), the Journal of Arts Management and Law,
IEEE Transactions on Engineering Management, and thirty assorted IFIP
transactions and edited books and conference proceedings.
Dr Truex was Co-program Chair of the International federation of Information Processing (IFIP)
conference, on information systems research entitled, "Relevant Theory and Informed Practice" July
2004 in Manchester England. The fourth IFIP WG 8.2 Research Methods conference held since the
seminal 1984 IS research methods workshop, Manchester 2004 yielded the highest number of
manuscripts in working group history. The proceedings book published by Kluwer Academic
Publishers is used by IS PhD programs worldwide.
Truex was a leadership member of the International Conference of Information Systems (ICIS) Paris
organizing committee that was awarded the 2008 ICIS. ICIS is the premier information systems
research conference. As the Vice-Chairman of the doctoral consortium this will require a multi-year
commitment to the ICIS community.
Truex is an Associate Editor of the Information Systems Journal and serves on the editorial boards of
The Scandinavian Journal of Information Systems (SJIS) and the Journal of Language Action created
by renown Language Action Theorists and IS researchers, Peter Bøgh Andersen and Göran Goldkuhl.
In 2004 Truex reviewed more than 40 manuscripts for conferences and academic journals and served
on six conference program committees in 2004. Truex was also a Co-PI on three NSF proposals
totaling $1.44 Million.
.
Recent Research Activities
Journal Articles
Truex, Duane, and Debra Howcroft. "Critical Analyses of ERP Systems: The Macro Level (2)
(Introduction to the Special Issue on ERP Systems)." The Database for Advances in
Information Systems 33, no. 1 Winter (2002): 1-12.
Gallivan, Michael, Duane P. Truex, and Lynette Kvasny. "Changing Patterns in It Skill Sets
1988-2003: A Content Analysis of Classified Advertisements." The Database for Advances
in Information Systems 35, no. 3 Summer (2004): 64-87.
Rose, Jeremy, Mathew Jones, and Duane Truex. "Socio-Theoretic Accounts of Is: The Problem
of Agency." Scandinavian Journal of Information Systems in press (2005).
101

Conference Proceedings Papers
Gallivan, Michael, Duane P. Truex, and Lynette Kvasny. "An Analysis of the Changing Demand
Patterns for Information Technology Professionals." Paper presented at the SIG CPR
(ACM special interest group on Computers and Human Resources), May 14-16 2002
Kristiasand, Norway 2002, pp. 1-13.
Holmström, Jonny, and Duane P. Truex. "Social Theory in Is Research: Some
Recommendations for Informed Adaptation of Social Theories in Is Research." Paper
presented at the Ninth Association for Information Systems Americas Conference on
Information Systems (AMCIS 2003): Navigating the Torrents of Technology, Tampa, FL
2003, pp. 2850-56.
Purao, Sandeep, Duane Truex, and Lan Cao. "Now the Twain Shall Meet: Combining Social
Sciences and Software Engineering to Support Development of Emergent Systems." Paper
presented at the Ninth Association for Information Systems Americas Conference on
Information Systems (AMCIS 2003): Navigating the Torrents of Technology, Tampa, FL
2003, pp. 2738-44.
Rose, Jeremy, Matthew Jones, and Duane Truex. "The Problem of Agency; How Humans Act,
How Machines Act." Paper presented at the Action in Language, Organisations and
Information Systems, Linköping, Sweden 2003, pp. 91-106.
Truex, Duane. "Emergent Grammars, Emergent Organizations, Emergent Information Systems:
The Role of Language in Dynamic International Inter-Organizational Business." Paper
presented at the CIBER 2003 Conference on International Business, Language and
Technology: New Synergies, New Times April 2-5, Miami 2003.
Truex, Duane, and David Avison. "Method Engineering: Reflections on the Past and Ways
Forward." Paper presented at the Ninth Association for Information Systems Americas
Conference on Information Systems (AMCIS 2003): Navigating the Torrents of
Technology, Tampa Florida, August 4-6 2003, pp. 508-14.
Giachetti, Ronald E., Paula Hernandez, Alba Nunez, and Duane P Truex. "A Research
Framework for Operationalizing Measures of Enterprise Integration. " Paper presented at
the International Conference on Enterprise Integration and Modeling Technology
(ICEIMT'04), Toronto 2004, pp. 27-36.
Giachetti, Ronald E., and Duane P. Truex III. "A Framework for Assessment of Enterprise
Integration Approaches and Technologies." Paper presented at the 6th International
Conference on Enterprise Information Systems, Porto, Portugal April 15 2004 2004.
Kaplan, Bonnie, Duane P Truex III, David Wastell, and A. Trevor Wood-Harper. "Young Turks,
Old Guardsman and the Conundrum of the Broken Mold: A Progress Report on Twenty
Years of Information Systems Research." In Information Systems Research: Relevant
Theory and Informed Practice, edited by Bonnie Kaplan, Duane P Truex III, David Wastell
and A. Trevor Wood-Harper, 1-20. Boston: Kluwer Academic Publishers, 2004, 1-20.
Purao, Sandeep, and Duane Truex. "Supporting ‘Engineering’ of Information Systems in
‘Emergent’ Organizations." In Relevant Theory and Informed Practice: Looking Forward
from a 20 Year Perspective on Is Research, edited by Bonnie Kaplan, Duane Truex, Dave
Wastell and Trevor- Wood-Harper, 175-94. Boston: Kluwer, 2004, pp. 174-194.
Rowe, Frantz, Duane Truex, and Lynette Kvasny. "Cores and Definitions:
Building the
Cognitive Legitimacy of the Information Systems Discipline across the Atlantic." In
Relevant Theory and Informed Practice: Looking Forward from a 20 Year Perspective on
Is Research, edited by Bonnie Kaplan, Duane Truex, David Wastell and Trevor Wood-
Harper, 83-102. Boston: Kluwer, 2004, pp. 83-102.
Books and Monographs
Kaplan, Bonnie, Duane P. Truex, David Wastell, A. Trevor Wood-Harper, and
Janice L deGross, eds. Information Systems Research: Relevant Theory and
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Informed Practice, IFIP Transactions in Information Systems. Boston: Kluwer Academic
Publishers, 2004, 744 pages.
Monod, Emmanuel, Duane Truex, and Richard Baskerville. "The Discourse of a Large Scale
Organizational Transformation: The Reengineering of Ibm 1989-1994." In Discourse
Theory in Is Research, edited by Edgar Whitley and Eleanor Wynn, 249-72. Berlin: Kluwer
Press, 2002, pp. 249-72.
Truex, Duane P. "Section 6.5 Method Engineering." In Information Systems Development:
Methodologies, Techniques and Tools,, edited by David Avison and Guy Fitzgerald.
Maidenhead: McGraw-Hill, 2002.
Montealegre, Ramiro, and Duane Truex. "Focus on the Supervisor: Mentoring - Chapter 3." In
Research Supervision in Information Systems: A Handbook for Supervisors and Their
Students, edited by Jan Pres-Heje and David Avison. London: Butterworth Heinemann,
2005.
Truex, Duane, and Cherie Long. "Phd Models: The US Model." In Research Supervision in
Information Systems: A Handbook for Supervisors and Their Students, edited by David
Avison and Jan Pres-Heje. London: Butterworth Heinemann, 2005.
Truex, Duane, Ramiro Montealegre, David Avison, and Cherie Long. "Focus on the Student:
The Phases of Growth and Change in the Supervisor-Student Interaction-Chapter 5." In
Research Supervision in Information Systems: A Handbook for Supervisors and Their
Students, edited by Jan Pres-Heje and David Avison. London: Butterworth Heinemann,
2005.
Hubona, Geoff, Duane P Truex III, J. Wang, and Detmar Straub. "Cultural and Globalization
Issues Impacting the Organizational Use of Information Technology." In Volume I:
Human-Computer Interaction in Management Information Systems: Applications, edited
by Ping Zhang and Dennis Galletta. New York: M. E. Sharpe, Inc., 2005.
103

Vijay Vaishnavi
Vijay Vaishnavi is Professor of Computer Information Systems at Georgia State
University and Fellow of the IEEE. His research interests include inter-
software modeling and metrics, and software development process and its
organizational semantic interoperability, object-oriented and component-based
maturity. His research has been funded by research agencies such as National
Science Foundation as well as by the industry. He has been a consultant to
various companies and organizations including IBM, AT&T, and Bell Northern
Research in the area of object-oriented modeling and management. He is a co-
Software
founder of Comsoft: Consortium for the Management of Emerging
Technologies. He has published extensively in journals such as IEEE
Transactions on Software Engineering, IEEE Transactions on Knowledge and
Data Engineering, SIAM Journal on Computing, Journal of Algorithms, Journal
of Computer and System Sciences, Decision Support Systems,
and
Communications of the ACM. He is the author of three books including the
book, Object Technology Centers of Excellence (Manning Publications/Prentice-
Hall). Dr. Vaishnavi received a BE with Distinction in Electrical Engineering
from J&K University (India), an M.Tech in Electrical Engineering from IIT
Kanpur, and a PhD from IIT Kanpur. He was a postdoctoral fellow at McMaster
University (Canada).
Recent Service Activities
My most important service accomplishment in this year is the propagation of design research and the
methods for conducting this type of research in all professional disciplines with particular focus on
information systems and technologies. I accomplished this through the invited development and
publication of the “Design Research in Information Systems” page at the heavily visited ISWorld site
(under Research Resources), which has received positive and encouraging comments internationally. I
further complemented this work by focusing on design research while visiting India on a Fulbright
fellowship. I taught a graduate course on “Design Research Methods in Information Technologies
and Systems,” and gave several talks on this topic including the second lecture in the Fulbright
Lecture Series – Vidavita (meaning scholarship) given at the India Habitat Centre, New Delhi.
My interest in promoting design research was also the undercurrent of my service to other
constituencies such as my active work as Treasurer and Board Member of Workshop on Information
Technologies and Systems (WITS) and Program Committee member of several conferences including
WITS, my work as the Coordinator of the Information Technology Track of the CIS doctoral
program, and in advising the restructuring and refocusing of the CIS masters program.
Recent Research Activities
Journal Articles
My most important service accomplishment in this year is the propagation of design
research and the methods for conducting this type of research in all professional
disciplines with particular focus on information systems and technologies. I
accomplished this through the invited development and publication of the “Design
Research in Information Systems” page at the heavily visited ISWorld site (under
Research Resources), which has received positive and encouraging
comments internationally. I further complemented this work by focusing on
design research while visiting India on a Fulbright fellowship. I taught a
graduate course on “Design Research Methods in Information Technolgies
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and Systems,” and gave several talks on this topic including the second lecture in the
Fulbright Lecture Series – Vidavita (meaning scholarship) given at the India Habitat
Centre, New Delhi.
My interest in promoting design research was also the undercurrent of my service to other
constituencies such as my active work as Treasurer and Board Member of Workshop on
Information Technologies and Systems (WITS) and Program Committee member of
several conferences including WITS, my work as the Coordinator of the Information
Technology Track of the CIS doctoral program, and in advising the restructuring and
refocusing of the CIS masters program.
Recent Teaching Activities
Dr. Vaishnavi had a very productive year working with both our graduate and Ph.D. students. He
taught sections of CIS 8270, “Data Structures for software applications,” and CIS 3260, “Introduction
to Programming Using C/C++.” Vijay led all faculty in spearheading our new MS thesis option for
graduate students. Somehow, he has found time to mentor five hopeful candidates for the thesis
option. Additionally, has mentored three of our newer Ph.D.
students, assisting them in their first
efforts at publishing academic papers.
Dr. Vaishnavi is also one of the department's leaders, helping us to define and develop a strategic plan
for the curricula of both our graduate and undergraduate degree programs..
105

Upkar Varshney
Upkar Varshney is an associate professor of CIS at Georgia State University,
Atlanta. He received a B.E. in electrical engineering in 1988 from the University
of Roorkee, now Indian Institute of Technology-Roorkee (IIT-R). Then he did
his graduate work in electrical engineering at IIT-Bombay before receiving an
M.S. in computer science in 1992 and a Ph.D. in telecommunications and
computer networking in 1995, both from University of Missouri-Kansas City.
He has authored more than 60 papers on wireless networks, mobile commerce,
wireless multicast, wireless ATM and other topics in major journals and
international conferences. Several of his papers are among the most widely cited
publications in mobile commerce. He has presented some very well received
tutorials and workshops at major international conferences including ACM
Mobicom, IEEE WCNC, IFIP HPN, and HICSS. He has delivered over 50
invited speeches, including several keynotes at conferences and workshops.
Since joining GSU in 1998, he has consistently received exceptional teaching
evaluations including several perfect scores for undergraduate and graduate
courses. In October 2000, Upkar was awarded Myron T. Greene Outstanding
Teaching Award and in November 2002, he received the highest teaching award
for RCB.
Recent Service Activities
During 2004, He was very actively involved in professional service that included positions of Guest
Editor, ACM/Kluwer Journal on Mobile Networks and Applications (MONET), Member of Editorial
Board and Editor for Communications, IEEE Computer, 2000-2004, Divisional Editor for
Communications of AIS (CAIS), and Member of Editorial Board, International Journal on Mobile
Communications and International Journal of Network Management. He was also very actively
involved in major conferences (PC, chair, and workshops). In addition, due to his leadership role in
mobile and wireless systems, he reviewed about 50 articles for journals and conferences.
Within CIS, he was the chair/member for several dissertations, an active member of P&T
committee, the chair of SIG-MWIS, the faculty liaison to GSU library, the course
coordinator/developer for multiple courses, and a member of a few smaller committees.
Within RCB, he was a member for Faculty Development Committee and also spent time in
managing FDC’s web site.
Recent Research Activities
Journal Articles
Varshney, U., "Performance Evaluation of Group-oriented Mobile Services”, to appear in
ACM/Kluwer Journal on Mobile Networks and Applications (MONET)
Varshney, U. “Improved Patient Monitoring”, to appear in International Journal on Healthcare
Technology Management (IJHTM)
S. AlShaali and U. Varshney, “On the Usability of Mobile Commerce”,
International Journal of Mobile Communications, vol. 3, issue 1, 2005, pp.
29-37.
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J. Mathew, S. Sarker, and U. Varshney, “Mobile Commerce: Promises and Challenges”,
Communications of the AIS, Volume 14, Article 26, Nov. 2004.
K. Lyytinen, Y. Yoo, U. Varshney, M. Ackerman, G. Davis, M. Avital, D. Robey, S. Sawyer,
and C. Sorensen, “Surfing the Next Wave: Design and Implementation Challenges of
Ubiquitous Computing”, Communications of the AIS, Volume 13, Article 40, June 2004.
Varshney, U. “Group-oriented Mobile Services: Requirements and Solutions”, Information
Systems and e-Business Management, vol. 2, no. 4. Oct. 2004, pp. 325-335.
Varshney, U. “Mobile Commerce: Current Status, Challenges and Future”, IEEE VTS News
Magazine, vol. 51, no. 2, May 2004, pp. 4-9.
Varshney, U., A. Malloy, P. Ahluwalia, and R. Jain, “Wireless in the Enterprise: Requirements
and Solutions”, International Journal of Mobile Communications, vol. 2, issue 4, 354-367.
Varshney, U., "Location Management for Mobile Commerce Applications in Wireless Internet”,
ACM Transactions on Internet Technologies, vol. 3, no. 3, August 2003 (pp. 236-255) (5th
most downloaded paper from the entire ACM Digital library and the most downloaded
paper from any ACM Transactions in 2004).
Varshney, U., "Mobile and Wireless Information Systems: Applications, Networks and Research
Problems”, Communications of the AIS, vol. 12, article 11, August 2003.
Andersen, K., A. Fogelgren-Pedersen and U. Varshney, "Mobile Organizing using Information
Technologies in Government”, Information, Communications and Society, vol. 6, no. 2,
August 2003 (pp. 211-228)
Varshney, U., "Issues, Requirements, and Support for Location-intensive Mobile Commerce
Applications”, International Journal of Mobile Communications, vol. 1, no. 1-2, pp. 91-
118, 2003 (by Inderscience Publishers, U.K.)
Varshney, U., "Location Management in Broadband Wireless Networks”, International Journal
of Mobile Communications, vol. 1, no. 3, 247-263, 2003 (by Inderscience Publishers, U.K).
Varshney, U., "Multicast over Wireless Networks", Communications of the Association for
Computing Machinery (ACM), vol. 45, no. 12, Dec. 2002 (pp. 31-37)
Varshney, U. and R. Vetter, "Mobile Commerce: Framework, Applications, and Networking
Support", ACM/Kluwer Journal on Mobile Networks and Applications (MONET), vol. 7,
no. 3, June 2002 (pp. 185-198)
Malloy, A., U. Varshney, and A. Snow, “Supporting Mobile Commerce Applications using
Dependable Wireless Infrastructure”, ACM/Kluwer Journal on Mobile Networks and
Applications (MONET), vol. 7, no. 3, June 2002 (pp. 225-234)
Pascoe, J., V. Sunderam, U. Varshney, and R. Loader, “Middleware Enhancements for
Metropolitan Area Wireless Internet Access”, Elsevier Future Generation Computational
Systems, vol. 18, April 2002 (pp. 721-735)
Varshney, U., A. Snow, M. McGivern, and C. Howard, "VoIP: Technology
Issues", Communications of the Association for Computing Machinery
1, January 2002 (pp. 89-96)
Conference Proceedings Papers
and Adoption
(ACM), vol. 45, no.
Varshney,
U. “Dependable Group-oriented Mobile Transactions”, to appear in IEEE VTC
conference, May-June 2005
Varshney, U. and K. Ravikumar, “Transaction and Networking Support for Group-oriented
Mobile Commerce Services”, Proceedings of First Conference on Broadband Wireless
Networks (BroadWISE), Oct. 2004
Varshney, U. “Using Wireless Networks for Enhanced Monitoring of Patients”, Proceedings of
Americas Conference on Information Systems (AMCIS), August 2004 (full paper in CD
ROM)
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R. C. Nickerson, J. P. Shim, U. Varshney, S. M. Dekleva, G. Knoerzer, and V. James Onalfo,
“Mobile Wireless Technology and Services: Evolution and Trend”, Proceedings of
Americas Conference on Information Systems (AMCIS), August 2004 (full paper in CD
ROM)
Varshney, U., “Network Access Issues in Pervasive and Ubiquitous Computing”, Proceedings of
CWRU Workshop on Ubiquitous and Pervasive Systems, October 2003
P. Ahluwalia and U. Varshney, “A Link and Network Layer Approach to Support Mobile
Commerce Transactions”, Proc. IEEE Vehicular Technology Conference, October 2003
(full paper in CD ROM)
Varshney, U., “Supporting Group-oriented Mobile Services”, Proceedings of Americas
Conference on Information Systems (AMCIS), August 2003
Varshney, U., “Mobile and Wireless Information Systems”, Proceedings of Americas
Conference on Information Systems (AMCIS), August 2003
J. P. Shim, U. Varshney, S. M. Dekleva, G. Knoerzer, “Mobile Wireless Technology and
Services: Evolution and Outlook”, Proceedings of Americas Conference on Information
Systems (AMCIS), August 2003
Varshney, U. and A. Malloy, “Introducing Multi-level Fault-tolerance for Highly Dependable
Wireless Networks’, in Proceedings of Hawaii International Conference on System
Sciences (HICSS), January 2003 (full paper in CD ROM published by IEEE Computer
Society Press)
Varshney, U., R. Jain, A. Malloy, and P. Ahluwalia, “Wireless in the Enterprise: Requirements
and Solutions” (the key paper of the conference) Proceedings of First International
Conference on Wireless in the Enterprise, Oct. 2002 (organized by the University of
California, Berkeley and several European universities)
Andersen, K., A. Fogelgren-Pedersen, and U. Varshney, “Mobile Organizing using Internet
Technologies”, in Proceedings of International Conference on Electronic Business (ICEB),
2002
Jain, R. and U. Varshney, “Supporting QoS under Fault-tolerant Architectures”, in Proc. IEEE
Vehicular Technology Conference, May 2002 (full paper in CD-ROM)
Malloy, A. and U. Varshney, “Optimizing Dependability Attributes of Wireless Networks”, in
Proc. IEEE Vehicular Technology Conference, May 2002 (full paper in CD-ROM)
Books and Monographs
Andersen, Kim and Upkar Varshney, "MOBIT”, Networked Business, Prentice Hall, 2004
Book Reviews and Other Non-Refereed Published Works
Varshney, U., “Vehicular Mobile Commerce”, IEEE Computer, December 2004 (pp. 116-118)
Varshney, U., “Pervasive Healthcare”, IEEE Computer, December 2003 (pp. 138-140)
Varshney, U., “The Status and Future of 802.11-based WLANs”, IEEE Computer, June 2003
(pp.90-93)
Varshney, U., “Mobile Payments”, IEEE Computer, December 2002 (pp. 120-121)
Varshney, U., “Multicast Support for M-commerce Applications”, IEEE Computer, February
2002 (pp.115-117)
Recent Teaching Activities
Continuously one of the best teachers in our Department, Dr. Varshney is the first
two-time recipient of the Myron Greene Excellence in Teaching Award and last year’s
Robinson College of Business award for Distinguished Contributions in Teaching. In
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2004, Upkar taught CIS 8390 a topics course on “Wireless and Mobile Computing” as
usual CIS 8170, “Network Design and Management.”
well as his
Dr. Varshney also believes in continuous course improvement. He substantially modified the contents
of CIS8170 in the Fall 2004. This included the addition of 65 pages of new class note materials for
his students. Upkar undertook this considerable effort to maintain currency in a course based on
highly technical, quickly innovating state-of-the-art technologies. The additional materials contain
course notes, slides, and journal papers. Upkar believes these extra efforts are necessary to keep his
students abreast in a constantly changing field
Dr. Varshney also served on two doctoral dissertation committees, chairing one of them.
109

Therese Viscelli
Therese Viscelli is an Instructor in the Department of Computer Information
Systems at Georgia State University. She is the coordinator for the CIS2010,
Introduction to Computer Information Systems. She holds a BS from Georgia
Institute of Technology and an MBA from Georgia State University’s Executive
program. She has 20+ years of practical IT experiences. These include Director
of Software Development for a major software company, large scale ERP project
management with several companies and Director of Information Technology for
a large sporting goods manufacturer. She has managed international projects for
The Coca Cola Company and Formica LTD, UK. She has experience in all
phases of the software life cycle and has been responsible for defining and
implementing analysis and design procedures at several companies. She is
recognized by Who’s Who of American Women, Who’s Who in the World and
Who’s Who in America.
Recent Service Activities
My service to the department was narrowly focused in the roll of CIS2010 Coordinator. I coordinated 28
sections of the course. I provided the textbook selection, course syllabus, assignments, tests, grading rubrics
and the final exam. A WebCT environment was prepared for each instructor to allow delivery of the course
materials. I reviewed 51 sets of transcripts for transfer course credit.
My service to the community was accomplished by working with BellSouth Advertising and Publishing
and ST. Pius X Catholic High School. At BellSouth, I worked with the Marketing department to refine their
data analysis needs. AT St. Pius X, I worked with the Bookstore and the Accounting departments to
improve dataflow for accounting purposes.
Recent Teaching Activities
Therese Viscelli has one of the most difficult jobs in the CIS Department. As coordinator for the CIS
2010 course, “An Introduction to Information Technology,” she is not only required to teach multiple
sections of a course that typically gets poor student evaluations, but she is also responsible for the
design, content, staffing, and improvements for this course.
To say that she has risen to the task is an understatement. Personally, her students’ evaluations for
this course are on par with those given to faculty with far more experience. For CIS 2010, Therese
has accomplished a number of important tasks this past year including 1) reviewing and selecting a
new textbook for CIS2010; 2) revising the learning objectives based upon the new book; 3)
standardizing the course across all sections (begun in the Fall semester of 2002); 4) preparing a
standard set of exams for use by the diverse group of instructors; 5) preparing a standard set of
assignments for the course; 6) coordinating the preparation and administration of the departmental
final exam; and 7) integrating WebCT into the course.
Her rationale for implementing WebCt was to 1) allow self testing of students; 2) provide
instructional materials on-line; 3) allow for feedback throughout the semester; 4) allow for online
submission of assignments; and 5) allow for online grade books for student access.
Ms Viscelli was also involved with Dr. McDonald in developing a computer literacy testing program
for students from the Robinson College of Business. Additionally, as part of the overall literacy
testing plan, she is also developing a remedial course that will be mandatory for any student failing to
pass the computer literacy exam.
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Recent Research Activities
Conference Proceedings Papers
Johnson, R.D. & Viscelli, T.R. Standardizing the Core Undergraduate Information Systems
Course with Internet Technology. Proceedings 18
th Annual Conference:
International
Academy for Information Management, December 12 – 14, 2003, Seattle, WA.
111

Jonathan Wareham
Jonathan Wareham is an Assistant Professor in the Department of Computer
Information Systems at Georgia State University. Jonathan holds an A.B. in
economics and an A.B. in comparative literature from the University of
California at Berkeley, an MSc. in accounting and finance and a Ph.D. in
information systems from Copenhagen Business School. Prior to pursuing
graduate studies, he held management positions with Unilever and within the
high-tech sector. His research focuses on the intersection of information
technology, economics and strategy. Specifically, he is interested in the way that
IT changes business models and the transaction patterns between consumers,
firms and markets. He is a frequent speaker at national and international
conferences for both academic and practitioner audiences on these subjects. Dr.
Wareham’s research has been published in such journals and proceedings as
Information and Organization, Journal of Organizational Computing and
Electronic Commerce, Information Systems Journal, European Management
Journal, IEEE Computer and the International Conference on Information
Systems.
Recent Service Activities
In that half year that I have been at RCB, my service has primarily been in academic tasks. In addition to
participating on two dissertation committees, I have been an AE for ICIS 2004, and have reviewed over 30
journal papers and conference proceedings. In addition, I have participated in several promotional activities
for the department. I never turn down an opportunity to serve.
Recent Research Activities
Journal Articles
Journal Articles
Wareham, J. , J. Zheng and D. Straub “Critical Themes in Electronic Commerce Research: A
Meta-Analysis,” Journal of Information Technology, forthcoming, 2005.
Wareham, J., L. Mathiassen, A. Rai, D. Straub and R. Klein "The Business Value of Digital
Supply Networks: A Program of Research on the Impacts of Globalization," Journal of
International Management, forthcoming, 2005.
Chua, C, and J. Wareham "Fighting Internet Auction Fraud: An Assessment and Proposal."
IEEE Computer. October, 37(10), 2004, pp. 31-37
Wareham, J., A. Levy and W. Shi. "Wireless Diffusion and Mobile Computing: Implications for
the Digital Divide," Telecommunications Policy, Volume 28, Issues 5-6, June-July 2004,
pp. 439-457.
Wareham, J. "Information Assets in Interorganizational Governenance: Exploring the Property
Rights Perspective," IEEE Transactions on Engineering Management, 50(3) 2003, pp. 337-
351.
Loebbecke, C. and J. Wareham. "Impact of Information Society on the Area of Strategy
Conceptual Mapping and Resulting Changes" Information Technology and Management,
4(2) 2003, pp. 165-182.
Gundepudi, P., R. Kalakota, J. Wareham, A. Rai & R. Welke "The Economics of
DSL Regulation," IEEE Computer, 35 (October) 2002, pp. 29-36.
112

Wareham, J. "Anthropologies of Information Costs: Expanding the Neo-Institutional View,"
Information and Organization. 12(4) 2002, pp. 219-248.
Wareham, J. and A. Levy. "Who will be the Adopters of 3G Mobile Computing Devices? A
Probit Estimation of Mobile Telecom Diffusion" Journal of Organizational Computing and
Electronic Commerce, 12(2) 2002, pp. 161-174.
Conference Proceedings Papers
D. Straub, Wareham, J., L. Mathiassen, A. Rai, "The Business Value of Digital Supply
Networks: A Program of Research on the Impacts of Globalization" The 5th Annual
International Business Research Forum: Information Technology and International
Business Theory and Strategy Development Saturday, Fox School of Business, Temple
University March, 2004
Rai, A., J. Wareham and X. Tang. "Burt and Coleman Networks in Electronic Intermediation,"
24th International Conference on Information Systems (ICIS), Seattle, USA, December
2003.
Wareham, J., R. Klein and K. Cousins "Service and Commodity Based Electronic
Intermediaries: A Comparative Analysis," 11th European Conference on Information
Systems (ECIS), Naples Italy
Chua C. and J. Wareham. "Self Regulation for on-line Auctions: An Analysis," 23rd
International Conference on Information Systems (ICIS), Barcelona, Spain, December
2002.
Wareham J., A. Levy and K. Cousins. "Wireless Diffusion and Mobile Computing: Implications
for the Digital Divide" the 10th European Conference on Information Systems (ECIS),
Gdansk, Poland June 6-8, 2002.
Books and Monographs
Rai, A., J. Wareham and V. Sambamurthy, “Designing Intelligent Service Supply Networks” in
Vervest et al. Smart Business Networks Springer 2004 p. 238
Recent Teaching Activities
Dr. Wareham was the recipient of the Myron Greene Teaching Excellence Award in 2003. He taught
a minimal load for us in 2004 as he is currently a Visiting Professor at ESADE, Department of
Information Systems for the Academic year 2004-2005. However, he did teach CIS 8470, “e-
Commerce Applications” and IB 8710, “International Technology Issues and Policies.”
Dr. Wareham also devoted a considerable amount of time in moving the technology used in the CIS
8470 course to the Microsoft .NET integrated development environment (IDE). Efforts such as these
are generally recognized and appreciated by students. Although making this switch entails as much
effort as creating a whole new course preperation, the students’ comments with regards to Jonathan’s
instruction for CIS 8470 were extremely positive.
Dr. Wareham is also the co-chaired a doctoral dissertation committees. The Ph.D. student involved
successfully defended his dissertation proposal. We all wish Jonathan a fruitful visit and look forward
to his return to the CIS Department’s faculty.
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Richard Welke
Recent Service Activities
Richard Welke is currently Professor of CIS and Director of the E-Commerce
Institute of the J. Mack Robinson College of Business at Georgia State
University. He has held academic appointments at Erasmus University, the
University of Toronto, Tilburg University, SUNY at Buffalo, and at McMaster
University. He was the founder and president of Methodsworks, Inc., the CEO
of Meta Systems, Ltd., and interim CIO for the Law Companies Group, Inc.
(Atlanta, GA). He was a founding member of IFIP WG 8.2, the International
Conference on Information Systems, the TIMS College on I/S and the first editor
of MIS Interfaces. Dr. Welke is the author of more than 50 books and papers on
information systems, and the originator of the OPRR meta-model and
"methodology engineering," two widely used concepts in the field of systems
development methods. His present research interests are in component-based
systems development, intranet delivery platforms, and the various business and
technical facets of digital commerce.
Academic Unit
Center for Process Innovation. My service activities related to the Center are reported in the “Managerial
Section” of this report.
Computer Information Systems. Member of the CIS new-MBA curriculum committee. Member of the
“Full Professors” conclave sessions. Member of the CIS Department P&T committee. Member of the CIS
APR committee.
College of Business Administration
None.
University
CIO Search Committee. Member of the committee that interviewed and selected the new Associate
Provost and CIO for GSU. Attended several organizational meetings and two four-hour long video
interview sessions with candidates selected by the search firm.
Provost's Department Chairs Committee. These sessions meet about once a month to discuss topics
chosen by the Provost for discussion by the chairs. I attended four of these meetings during CY2004.
Senate. I became a senator from the eCommerce Institute beginning July, 2003. I requested and was
appointed to the IS&T. These committees meet approximately once a month. I attended approximately half
of all meetings; I was unable to do so in the fall due to course scheduling conflict with established
committee meeting
time.
Technology and E-Commerce Entrepreneur Workshop. Panelist for three-hour conference run by the
GSU student organization on Entrepreneur, January 24
Community
Digital Ball. For the fourth year running, I was one of seven hosts for the Digital Ball, a charitable event
run by TechBridge. This also included several “pre-event” activities. This is the third year in this role. Ball
held May 3, 2004.
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Recent Research Activities
Journal Articles
Kalakota, R., Pavan Gundepaudi, Jonathan Wareham, Arun Rai, and Richard Welke, “The
Economics of DSL Regulation,” IEEE Computer, October 2002, pp. 29-36.
Books and Monographs
Welke, Richard J., “The Complexity Reduction Trajectory – Enabling e-Systems at What Cost?”
in: Bodart, F. (ed.), Utility, Usability and Complexity of e-Information Systems, Presses
Universitaires de Namur, B-5000 Namur, Belgium, 2003, pp.117-130.
External Grant Awards
Gartner Research, Inc.: “Assessing Gartner’s Research Process,” March 7, 2004, $128,000.
115