MITIE in healthcare brochure
MITIE in healthcare brochure
MITIE in healthcare brochure
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CASE STUDY - Rampton<br />
Hospital, Nott<strong>in</strong>ghamshire<br />
Healthcare NHS Trust<br />
Services provided:<br />
• Planned and unplanned<br />
ma<strong>in</strong>tenance of M&E services;<br />
• Build<strong>in</strong>g fabric;<br />
• Build<strong>in</strong>g <strong>in</strong>stallations;<br />
• Grounds ma<strong>in</strong>tenance;<br />
• Operation and ma<strong>in</strong>tenance of<br />
sewage and water treatment plants<br />
and boiler house.<br />
What was the Trust look<strong>in</strong>g for?<br />
The Trust wanted to be confident they<br />
could achieve annual efficiency sav<strong>in</strong>gs<br />
without compromis<strong>in</strong>g quality of service.<br />
How did we help?<br />
Provid<strong>in</strong>g a ma<strong>in</strong>tenance service<br />
with<strong>in</strong> this environment presented an<br />
almost unique challenge, with many of<br />
the complexities of an acute hospital<br />
comb<strong>in</strong>ed with the security measures<br />
found <strong>in</strong> a prison. Rout<strong>in</strong>e ma<strong>in</strong>tenance<br />
tasks typically take twice as long and<br />
cost up to 30% more than <strong>in</strong> a normal<br />
hospital. We implemented a number of<br />
improvements <strong>in</strong>clud<strong>in</strong>g:<br />
• Early warn<strong>in</strong>gs for flagg<strong>in</strong>g up ris<strong>in</strong>g<br />
project costs;<br />
• Monthly target cost sett<strong>in</strong>g;<br />
• Pa<strong>in</strong>/ga<strong>in</strong> l<strong>in</strong>ked to key performance<br />
<strong>in</strong>dicators;<br />
• Weekly f<strong>in</strong>ance review;<br />
• Greater ownership of the Trust’s risk<br />
and closer <strong>in</strong>tegration of the quality/<br />
risk manager;<br />
• A more <strong>in</strong>novative way of work<strong>in</strong>g.