NetTrade Troubleshooting Guide - download.gofrugal...

4.33. MSDTC on server 'XXXXXX-System' is unavailable -error msg
Cause: Item mapping/Normalization process failed
Solution: This error occurs when the “Distributed Transaction Coordinator” service is not
running. To start a distributed transactions with TransactionScope object, the windows service
“Distributed Transaction Coordinator” should be running.
To fix the problem just start the service “Distributed Transaction Coordinator” using Windows
Service manager.
Here are the detailed steps for starting the service
1.Click on Start–>Control Panel->Administrative Tools->Services (or simply type services.msc
in the run command box and hit enter); display “Services” manager
2.Scroll through the list and identify the service “Distributed Transaction Coordinator”
3.Right on the service and choose “Start”
When SQL Server and the Application Server are on different boxes
The above said solution work well when SQL Server and the Application are on the same box.
If they are deployed on different boxes then additionally you should follow these steps to
correct the problem
1.Click Start–>Control Panel –> Administrative Tools –> Component Services –> Computers
2.Right click on My Computer and choose Properties option
3.Switch to MS DTC tab , click in the Security Configuration-and enable the Network DTC
Access and allow remote Client access
Repeat these steps on Application Server and Database server
4.34 Error -no 70 -Permission denied while modify the tools-options..or in Registration
process(EDI)
Cause: Webserver not restarted or settings are not saved, sub folders are not created in
Transactions