Six Sigma Master Black Belt Requirements.pdf - Juran Institute

Master Black Belt
TRAINING REQUIREMENTS
PART TWO: CASE STUDIES DEVELOPMENT
PART TWO DELIVERABLES:
Two case studies of real projects (or edited projects) are to be developed:
• DMAIC transactional (i.e., business process) project case study, and
• DMADV design project case study.
The goal is to use these case studies as flow-through project case studies when teaching a
Black Belt (or Green Belt with statistics) wave of Transactional DMAIC and Design for Six
Sigma DMADV, respectively.
The MBB Candidate is expected to use real (or edited) projects to develop the case study
narrative, data, graphs, Minitab printouts, and questions for breakout exercises in which the
class participants can analyze (using Minitab as appropriate) and discuss as they move
through each phase of the Six Sigma training. For example, how would one conduct an MSA
for this project given the context of this project? In a follow-up exercise, after data has been
“collected” and provided to the participants, they can analyze the data using Minitab to arrive
at their own conclusions on whether the measurement system is valid. They can then discuss
and propose the correct next steps.
Handouts on the breakout exercises (scenario and questions), follow-up data, questions, and
answer keys must be developed. Essentially, the handouts (and supplementary documents)
build the case study as additional narrative, data, graphs, questions, and exercises become
available through each step and each phase of the Six Sigma methodology. In summary, it is
a build-up of information (i.e. multiple handouts) as more is known about the case study,
similar to what typically happens in a real Six Sigma project. There should be at least one
breakout exercise in Define, and at least two breakout exercises in each of the remaining
phases (MAIC and MADV respectively).
These teaching case studies will be reviewed and critiqued by a Juran specialist as they are
being developed. Constructive feedback will be given to ensure the quality of the teaching
case study. In summary, the deliverables are:
• Two project case studies in Word, PowerPoint and/or Excel and Minitab, with data files,
graphs, charts and output, narratives, questions, breakout exercises, and answer keys with
data-driven conclusions.
• Instructor summary notes to accompany the project case studies.
• Summary of your critique of strengths and weaknesses of approach taken, narrative,
methods and exercises used and conclusions, in preparation for review with Juran.
Juran Institute, Inc.
MBB Training Requirements 2006 Page 6