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Portfolio Connection Brokerage Account - Union Bank

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Effective January 1, 2012<br />

<strong>Portfolio</strong><br />

<strong>Connection</strong><br />

<strong>Brokerage</strong><br />

<strong>Account</strong><br />

Disclosure and Agreement<br />

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Table of Contents<br />

1. GENERAL DISCLOSURES AND DEFINITIONS<br />

A. Meaning of Words in This Agreement<br />

B. Customer Identification Program (CIP) Notice<br />

C. Customer Due Diligence<br />

D. English Language Controlling<br />

E. Headings<br />

F. Business Days<br />

G. Transaction Settlement Deadlines<br />

H. Extraordinary Events<br />

I. Governing Law and Applicable Regulations<br />

J. Clearing Broker Relationship/Safekeeping<br />

K. Notice to Customers<br />

L. Contacting Me by Telephone<br />

M. Amendments/Termination<br />

N. Waivers<br />

O. Severability<br />

2. BROKERAGE FEATURES<br />

A. General<br />

i. Authority and Ownership<br />

ii. Appointment of Investment Services as Agent<br />

iii. Investment Objectives<br />

iv. Fees and Charges<br />

v. Statements/Confirmations<br />

vi. Statement Householding<br />

vii. Use of Nominees<br />

viii. Use of Institutional Delivery System<br />

ix. Collection Obligations<br />

x. Non-Personal Transactions or Instruction Requests<br />

xi. Corporate Actions and Advice<br />

xii. <strong>Account</strong> Information Released to Issuers of Securities<br />

xiii. Purchase and Sale Orders/Interest and Dividends/<br />

Custody<br />

a. Purchase and Sales Orders<br />

b. Interest and Dividends<br />

c. Custody<br />

xiv. Core <strong>Account</strong> Investment Vehicle<br />

a. Money Market Mutual Fund<br />

b. <strong>Bank</strong> Deposit Sweep Program<br />

c. General Information<br />

xv. Joint <strong>Account</strong>s<br />

xvi. Power of Attorney<br />

xvii. Security Interest<br />

xviii. Taxation of <strong>Account</strong><br />

xix. <strong>Account</strong> Protection<br />

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xx. Dividend Reinvestment<br />

xxi. Payment for Order Flow<br />

B. <strong>Account</strong> Features<br />

i. Core <strong>Account</strong> Investment Vehicles for Sweeps<br />

ii. Online Investing and Telephone Investing<br />

a. Disclaimers<br />

b. Limitations of Liabilities<br />

c. Confidentiality<br />

d. Re-dissemination<br />

e. Trading<br />

f. Termination<br />

iii. Payment of Checks and Other Transactions<br />

iv. Check-Writing Privileges<br />

v. Margin Orders/Loans and Options<br />

(Requires Separate Application)<br />

vi. Transfer on Death (TOD) Designation<br />

For information regarding your <strong>Portfolio</strong> <strong>Connection</strong> Cash<br />

Management Features and Services, please refer to the<br />

All About Personal <strong>Account</strong>s & Services Disclosure and Agreement.<br />

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<strong>Portfolio</strong> <strong>Connection</strong> Agreement<br />

Investments available through <strong>Union</strong>Banc Investment Services LLC,<br />

a registered broker-dealer, investment advisor, member FINRA/SIPC<br />

and subsidiary of <strong>Union</strong> <strong>Bank</strong>®, N.A.:<br />

• Are not bank deposits<br />

• Are not obligations of, or guaranteed by, <strong>Union</strong>Banc<br />

Investment Services LLC, any bank or any subsidiary or<br />

affiliate thereof<br />

• Are not insured or guaranteed by the FDIC or by any other<br />

government agency<br />

• Involve investment risk, including the possible loss of principal<br />

This Agreement governs the terms and conditions of my <strong>Portfolio</strong><br />

<strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> with a) <strong>Union</strong>Banc Investment<br />

Services LLC (”Investment Services”), the Introducing Broker, b)<br />

National Financial Services, LLC (“NFS”), a FINRA member firm,<br />

the Clearing Broker, and c) <strong>Union</strong> <strong>Bank</strong>, N.A. (“<strong>Bank</strong>”), when they<br />

have accepted it in their respective offices. A <strong>Portfolio</strong> <strong>Connection</strong><br />

<strong>Brokerage</strong> <strong>Account</strong> with Investment Services provides (i) the cash<br />

management investment option to automatically sweep uninvested<br />

cash balances on a daily basis into a money market mutual fund<br />

or a bank deposit and (ii) the convenience of bill-paying services<br />

without having to open a bank account. This Agreement also governs<br />

the terms and conditions of the cash management features of my<br />

<strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> and the related processing<br />

provided by the <strong>Bank</strong>.<br />

This Agreement, the All About Personal <strong>Account</strong>s & Services Disclosure<br />

and Agreement, and either the <strong>Union</strong>Banc Investment Services <strong>Bank</strong><br />

Deposit Sweep Program (BDSP SM ) All About & Disclosure Document<br />

or the prospectus for the HighMark® California Tax-Free Money<br />

Market Fund as applicable to my sweep feature and the related<br />

<strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> Application constitute the<br />

entire Agreement between the parties with respect to my <strong>Portfolio</strong><br />

<strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>. All previous <strong>Portfolio</strong> <strong>Connection</strong><br />

agreements and instructions, whether written or oral, between<br />

Investment Services, NFS and/or the <strong>Bank</strong> and me are hereby<br />

superseded.<br />

Upon account acceptance by Investment Services and NFS, I will<br />

have a <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> through Investment<br />

Services and held at NFS to be used for buying and selling permissible<br />

securities and other permissible properties and for conducting other<br />

permissible transactions according to my instructions.<br />

I understand that Investment Services or NFS can change the Core<br />

<strong>Account</strong> Investment Vehicle(s) available for my account at any time,<br />

including changing the Core <strong>Account</strong> Investment Vehicle from a<br />

mutual fund to a bank deposit account.<br />

In consideration for Investment Services’ and NFS’s accepting my<br />

account(s), I agree to the following provisions:<br />

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1. GENERAL DISCLOSURES AND DEFINITIONS<br />

I AGREE THAT I WILL OBTAIN AND READ THE PROSPECTUS OF<br />

ANY MUTUAL FUND AND THE OFFERING MEMORANDUM FOR<br />

ANY NEW ISSUE SECURITY I INSTRUCT INVESTMENT SERVICES<br />

AND/OR NFS TO PURCHASE.<br />

A. Meaning of Words in This Agreement<br />

As used in this agreement, “I,” “me,” “my,” “our,” “us,” and “we” refer<br />

to the person(s) who signed this Agreement and others who are<br />

legally obligated on the <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> and/<br />

or are authorized to take actions with respect to investments in the<br />

<strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> on my behalf, or the entity<br />

on whose behalf this Agreement is executed. “You” and “your” refer<br />

to Investment Services, NFS and/or the <strong>Bank</strong> as the context requires,<br />

and their officers, directors, agents and/or employees. References<br />

to a <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> include both the<br />

brokerage and settlement services, features and transactions for the<br />

affiliated Core Investment <strong>Account</strong> Vehicle I have with Investment<br />

Services, the <strong>Bank</strong>, and NFS, and cash management services,<br />

features, and transactions conducted and processed by the <strong>Bank</strong>.<br />

Cash management services provided by the <strong>Bank</strong> may include, but<br />

are not limited to, check cashing, ATM deposits and withdrawals, and<br />

wire and ACH transfers. A complete listing of services and fees is<br />

contained in the <strong>Portfolio</strong> <strong>Connection</strong> Handbook and Fee Schedules,<br />

respectively. References to “securities” mean permissible securities<br />

of any kind, whether for present or future delivery. The words “other<br />

property” mean permissible investments other than securities,<br />

available in U.S. markets, including money market instruments and<br />

financial instruments, such terms to include but not be limited to<br />

certificates of deposit, bankers acceptances and commercial paper.<br />

Reference to “transactions” means permissible transactions in<br />

securities and other property available in U.S. markets, including but<br />

not limited to wire transfers, checks, ATM deposits and withdrawals,<br />

and ACH payments.<br />

B. Customer Identification Program (CIP) Notice<br />

To help the government fight the funding of terrorism and money<br />

laundering activities, federal law requires all financial institutions to<br />

obtain, verify, and record information that identifies each person and/<br />

or entity that opens an account, and to understand the anticipated<br />

activity of the account.<br />

What this means to me: When I open an account, you will ask for my name,<br />

street address, date of birth (for individuals) and other information that<br />

will allow you to identify me. You will also ask to see my driver’s license,<br />

tax identification number or other identifying documents.<br />

C. Customer Due Diligence<br />

Customer ID/USA PATRIOT Act and Transaction Information<br />

Requirements. To aid Investment Services and NFS in complying with<br />

the USA PATRIOT Act and related laws and regulations, you may also<br />

ask me for specific information regarding the nature of anticipated<br />

activity, the sources of my funds, the purposes of transactions,<br />

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the relationship I have with persons to whom I send funds and<br />

the persons who send funds to me, the anticipated frequency of<br />

such transactions, the ultimate beneficiaries of funds I send and<br />

receive, and other questions that may help to clarify the nature and<br />

purpose of transactions. This information may include the full name,<br />

permanent address, Social Security and/or Employer Identification<br />

Number, driver’s license or passport, or occupation or profession for<br />

the individual conducting the transaction. If this information is not<br />

provided, I acknowledge and agree that you are required to refuse to<br />

handle the transaction.<br />

You may, at your sole discretion, elect not to open an account, to<br />

limit, restrict or refuse to process transactions in an existing account,<br />

or to close any existing account, with or without cause. This will<br />

typically be done if you are not able to understand the purpose of<br />

the account, the structure of an organization, the authority of the<br />

signers, the documentation provided or the general risk associated<br />

with the establishment of the account, and to comply with the USA<br />

PATRIOT Act and related laws and regulations. You may elect not to<br />

disclose the specific reason.<br />

D. English Language Controlling<br />

I agree that English is the controlling language of this Agreement<br />

and of the <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> and services<br />

described or referred to herein. In case of any disagreement between<br />

English and another language you may use in communicating with<br />

me in writing, the English language version is controlling, unless<br />

you agree otherwise with me in writing, or the laws governing my<br />

account specifically require a different result. I agree that all written<br />

instructions I give you (for example, traditional paper checks) will be<br />

in English. I further agree that you may decline to process requests,<br />

such as checks, drafts or other instruments for the payment of funds<br />

written in a language other than English, whether issued by me or<br />

another person, without liability on your part.<br />

E. Headings<br />

Headings are for convenience only and are not part of this Agreement.<br />

F. Business Days<br />

For the purpose of this Agreement, business days are Monday<br />

through Friday, excluding legal holidays.<br />

G. Transaction Settlement Deadlines<br />

Unless notified to the contrary, I need to pay for all transactions by<br />

2 p.m. Eastern Time/11 a.m. Pacific Time on the settlement date and<br />

deliver all securities and other property in time for you to receive<br />

them one business day before the settlement date. You and NFS<br />

reserve the right to cancel or liquidate, at my risk, any transactions<br />

not settled in a timely way. I understand that under current securities<br />

settlement rules, settlement of securities trades and trades of<br />

other property ranges between the same day as the trade and three<br />

business days from the trade.<br />

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H. Extraordinary Events<br />

Neither Investment Services, NFS nor the <strong>Bank</strong> shall be liable for any<br />

loss or delay caused directly or indirectly by war; natural disasters;<br />

government restrictions; exchange or market rulings; extraordinary<br />

exchange or market conditions including volatility and trading volumes;<br />

telecommunications, utility or equipment failures; or other conditions<br />

beyond Investment Services’, NFS’s, or the <strong>Bank</strong>’s reasonable control.<br />

I. Governing Law and Applicable Regulations<br />

This Agreement and all transactions hereunder shall be governed by<br />

the laws of the State of California without giving effect to the choice<br />

of law or conflict of laws provisions thereof. All transactions for my<br />

<strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> shall be further subject to<br />

the regulations of all applicable federal, state, and regulatory agencies,<br />

including but not limited to the Securities and Exchange Commission,<br />

the applicable self-regulatory organizations, the Board of Governors<br />

of the Federal Reserve System, the Office of the Comptroller of the<br />

Currency, and the constitution, rules and customs of the exchange<br />

or market where executed. Actual deliveries are intended on all<br />

transactions. I agree not to exceed the exercise limits and/or position<br />

limits set by the option exchanges for my <strong>Portfolio</strong> <strong>Connection</strong><br />

<strong>Brokerage</strong> <strong>Account</strong>, acting alone or in concert with others.<br />

J. Clearing Broker Relationship/Safekeeping<br />

I understand that all information supplied by me will be subject<br />

to verification, and I warrant that all information I have provided<br />

on the <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> Application is<br />

correct. I understand that Investment Services has entered into an<br />

agreement with NFS to execute and clear all brokerage transactions.<br />

NFS will provide margin loans if authorized. I understand that<br />

neither Investment Services nor NFS provides investment advice<br />

for the purchase or sale of options in connection with this <strong>Portfolio</strong><br />

<strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>, nor do you give advice or offer any<br />

opinion with respect to any stocks or options, and that no fiduciary<br />

relationship exists. Transactions for securities and other property<br />

may also be executed through other entities, including the <strong>Bank</strong> and<br />

its affiliates, and I acknowledge and agree that the <strong>Bank</strong> or an affiliate<br />

may serve as principal and receive compensation. I understand that<br />

securities and other property purchased for my <strong>Portfolio</strong> <strong>Connection</strong><br />

<strong>Brokerage</strong> <strong>Account</strong> may be held by NFS, and such securities and cash<br />

will be protected by the Securities Investor Protection Corporation<br />

(SIPC) to the maximum amount allowed by law. I understand that<br />

other property may be held with other entities and such property<br />

may or may not be protected by SIPC. I further understand that my<br />

<strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> may consist of accounts at<br />

NFS and other entities simultaneously.<br />

Certain securities and other property may not be held for<br />

safekeeping with NFS but, instead, may be held with the <strong>Bank</strong>’s<br />

Global Markets division. Such safekeeping services are not offered<br />

through the <strong>Bank</strong>’s Trust/Custody group. Certain services and<br />

features offered through my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong><br />

may not be available for securities and other assets safekept by<br />

the <strong>Bank</strong>’s Global Markets division, such as securities held on<br />

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margin. The <strong>Bank</strong> or its affiliates will provide me with statements/<br />

confirmations for the securities and other assets that it or they<br />

safekeep on my behalf. Separate fees may apply.<br />

K. Notice to Customers<br />

Financial Industry Regulatory Authority (FINRA) Rule 4311 requires<br />

that the allocation between Investment Services and NFS of certain<br />

functions regarding the administration of my <strong>Portfolio</strong> <strong>Connection</strong><br />

<strong>Brokerage</strong> <strong>Account</strong> be disclosed to me. The following is a summary<br />

of the allocation services performed by Investment Services and<br />

NFS. A more complete description is available upon request.<br />

Investment Services is responsible for:<br />

(1) Obtaining and verifying <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong><br />

information and documentation<br />

(2) Opening and approving my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong><br />

<strong>Account</strong><br />

(3) Transmitting timely and accurate instructions to NFS with<br />

respect to my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong><br />

(4) Determining the suitability of investment recommendations<br />

and advice that Investment Services provides<br />

(5) Operating and supervising my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong><br />

<strong>Account</strong> and its own activities in compliance with applicable<br />

laws and regulations, including compliance with margin rules<br />

pertaining to my margin account<br />

(6) Maintaining the required books and records for the services<br />

it performs, and<br />

(7) Advising me of margin requirements and ensuring that my<br />

account remains in compliance with applicable federal, selfregulatory,<br />

industry and NFS margin requirements if I have a<br />

margin account.<br />

NFS shall, at the direction of Investment Services:<br />

(1) Execute, clear and settle transactions processed through NFS by<br />

Investment Services<br />

(2) Prepare and send transaction confirmations and periodic<br />

statements of my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong><br />

(unless Investment Services has undertaken to do so)<br />

(3) Act as custodian for funds, securities and other property received<br />

by NFS on my behalf<br />

(4) Follow the instructions of Investment Services with respect to<br />

transactions and the receipt and delivery of funds and securities<br />

for my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>, and<br />

(5) Extend margin credit for purchasing or carrying securities<br />

on margin if I have been approved for margin borrowing.<br />

Investment Services is responsible for ensuring that my <strong>Portfolio</strong><br />

<strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> is in compliance with federal,<br />

industry and NFS margin rules, and for advising me of margin<br />

requirements. NFS shall maintain the required books and records for<br />

the services it performs. Certain pricing and other information may<br />

be provided by Investment Services or obtained from third parties,<br />

which have not been verified by NFS.<br />

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L. Contacting Me by Telephone<br />

By opening or maintaining a <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong><br />

with you, I give you and your authorized representatives my express<br />

consent to contact me by telephone, whether cellular (mobile)<br />

phone or landline, to communicate with me about any aspect of<br />

my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> relationship with you,<br />

including without limitation debts or other obligations that may arise<br />

from time to time under this Agreement or under any agreement<br />

referenced herein. I expressly consent to the use of pre-recorded<br />

messages, artificial voices and/or autodialed calls when you contact<br />

me by telephone.<br />

M. Amendments/Termination<br />

Investment Services, NFS and the <strong>Bank</strong> may amend (add to, change<br />

or delete), terminate or restrict the services contemplated by this<br />

Agreement or provide me with additional disclosures, at any time, in<br />

any respect, effective upon 30 days’ advance notice to me.<br />

My use of the services provided hereunder, after you send such<br />

amendment, notice or disclosures shall constitute my agreement<br />

thereto. I have the right to terminate this Agreement at any time by<br />

sending written notice to:<br />

<strong>Union</strong>Banc Investment Services, LLC<br />

P. O. Box 513100<br />

Los Angeles, CA 90051-1100<br />

In the event that Investment Services determines that the Core<br />

<strong>Account</strong> Sweep Vehicle in which my funds awaiting investment are<br />

invested is no longer an eligible Core <strong>Account</strong> Investment Vehicle,<br />

I authorize the withdrawal of my account balance from such Core<br />

<strong>Account</strong> Sweep Vehicle investment and agree that such funds<br />

may be invested in a different Core <strong>Account</strong> Investment Vehicle<br />

that (i) may not be a bank deposit, (ii) may not be eligible for FDIC<br />

insurance, and (iii) may not provide the same interest rate and/or<br />

rate of return as my previous Core <strong>Account</strong> Investment Vehicle.<br />

I will continue to be responsible for any obligations I incurred prior to<br />

any termination of this Agreement. Any termination will only affect<br />

transactions initiated after receipt of such notice; provided, however,<br />

that Investment Services, NFS and the <strong>Bank</strong>, as applicable, have a<br />

reasonable time to act on it.<br />

Upon termination of this Agreement as provided above you shall<br />

have a reasonable amount of time to transfer the securities and<br />

other property held in the <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong><br />

in accordance with my written instructions or those of the person or<br />

entity legally entitled to receive such securities and other property.<br />

After notification, all transactions will be restricted to those detailed<br />

in my instructions to transfer or liquidate my account. Your fees<br />

and costs related to termination including, without limitation, costs<br />

for shipping securities and other property held in the <strong>Portfolio</strong><br />

<strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> and costs of registering securities and<br />

other property and generating reports and accounting for disposition<br />

of cash shall be charged to the <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong><br />

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<strong>Account</strong>. I will be responsible for notifying other third parties, such as<br />

government agencies and financial institutions, to redirect any direct<br />

deposits to or payments from my terminated <strong>Portfolio</strong> <strong>Connection</strong><br />

<strong>Brokerage</strong> <strong>Account</strong>.<br />

N. Waivers<br />

I agree that you may delay enforcing your rights under this<br />

Agreement without losing them. Any waiver by you shall not be<br />

deemed a waiver of other rights or of the same right at another time.<br />

O. Severability<br />

If any provision of this Agreement is determined to be void or invalid,<br />

the rest of the Agreement will remain in full force and effect.<br />

2. BROKERAGE FEATURES<br />

A. General<br />

i. Authority and Ownership<br />

I represent that I have the legal capacity to enter into this Agreement<br />

and am authorized to do so. I will provide you with all necessary<br />

documentation authorizing the opening of and effecting transactions<br />

in my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>. I will be the owner<br />

of all securities and other property purchased, held and sold in my<br />

<strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> or will otherwise have the<br />

authority to purchase, hold and sell securities and other property.<br />

The information I provide you with respect to opening my <strong>Portfolio</strong><br />

<strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> is true and correct in all respects,<br />

and I will notify you of any material changes.<br />

I may not grant, transfer or assign any of my rights under this Agreement<br />

to anyone else without the prior written consent of Investment Services<br />

and NFS. Ownership of this <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong><br />

is not transferable.<br />

If I am an employee of a broker-dealer or municipal securities dealer,<br />

I will notify you thereof at or before the time my <strong>Portfolio</strong> <strong>Connection</strong><br />

<strong>Brokerage</strong> <strong>Account</strong> is opened, or at such later time as I become such.<br />

I authorize you to send duplicate confirmations to my employer or<br />

referring entity, respectively, if you are requested or required to do so.<br />

ii. Appointment of Investment Services as Agent<br />

I appoint Investment Services as my agent for the purpose of<br />

carrying out my directions with respect to the purchase and sale and<br />

settlement of securities and other property in accordance with this<br />

Agreement, and I assume all risks with respect to the purchase and<br />

sale of securities and other property. I authorize you to take such<br />

steps as are reasonably necessary to carry out my directions and your<br />

duties, including but not limited to appointing and using independent<br />

contractors or subagents, including National Financial Services, for<br />

Investment Services’ <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>. To<br />

carry out my directions, you and such agents are authorized to open<br />

and close my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>; maintain<br />

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customer records; hold securities and other property in bearer,<br />

registered or book entry form; and place and withdraw orders.<br />

For questions or problems on the Investment or <strong>Brokerage</strong> functioning<br />

of my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>, I can contact:<br />

<strong>Union</strong>Banc Investment Services, LLC<br />

P. O. Box 513100<br />

Los Angeles, CA 90051-1100<br />

1-800-634-1100<br />

Toll-free within the U.S.<br />

1-213-236-7919<br />

Outside the U.S.<br />

iii. Investment Objectives<br />

As the account owner, I am responsible for ranking my account’s<br />

investment objectives by order of importance. I understand that<br />

on the <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> Application I have<br />

provided you, I have ranked my investment objectives by order of<br />

importance and that rank number 1 has the highest importance.<br />

Neither Investment Services nor NFS can assure me that any given<br />

investment or strategy will achieve my investment objectives. The<br />

investments listed within each investment objective below are for<br />

illustrative purposes only. They reflect common types of investments<br />

often associated with such investment objectives. They are not<br />

intended to serve as investment advice.<br />

Preservation of Capital:<br />

●●<br />

Seeks to maintain principal<br />

●●<br />

Interested in investments with low risk of principal loss<br />

Typical Investments:<br />

●●<br />

Money Market Mutual Funds<br />

●●<br />

High-quality, short-term fixed-income investments<br />

Income:<br />

●●<br />

Seeks to generate income from investments<br />

●●<br />

Interested in investments with low risk of principal loss<br />

Typical Investments:<br />

●●<br />

High-quality, short- and medium-term fixed-income investments<br />

●●<br />

Short-term bond funds<br />

Capital Appreciation:<br />

●●<br />

Seeks to grow principal value over time<br />

●●<br />

Willing to invest in securities with moderate to above-average risk<br />

of principal loss<br />

Typical Investments:<br />

●●<br />

●●<br />

Common stocks<br />

Equity mutual funds or index funds<br />

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Trading Profits:<br />

●●<br />

Seeks to take advantage of short-term trading opportunities<br />

(a high-risk strategy)<br />

Typical Investments:<br />

●●<br />

Short-term purchases and sales of volatile or low-priced<br />

common stocks<br />

●●<br />

Equity or index options strategies such as puts or calls, spreads,<br />

straddles and combinations<br />

Speculation:<br />

●●<br />

●●<br />

Seeks to significantly increase principal<br />

Willing to accept a greater degree of risk by investing in securities<br />

with a correspondingly higher risk of loss of principal<br />

Typical Investments:<br />

●●<br />

Lower-quality, fixed-income investments<br />

●●<br />

Initial public offerings (IPOs)<br />

●●<br />

Volatile or low-priced common stocks<br />

●●<br />

Equity or index options strategies such as puts or calls, spreads,<br />

straddles and combinations<br />

●●<br />

Short-term or day-trading strategies<br />

Other:<br />

●●<br />

Other types of risks and investments that I designate<br />

●●<br />

A combination of the investment options listed above<br />

iv. Fees and Charges<br />

I understand that you will charge brokerage commissions and other<br />

fees for execution of my transactions. I understand that you may<br />

charge me for additional custody and/or safekeeping for securities and<br />

other property custodied and safekept by the <strong>Bank</strong>’s Global Markets<br />

division. You may also impose various service charges and other fees<br />

relating to my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>, including but<br />

not limited to fees and charges associated with the cash management<br />

transactions processed by the <strong>Bank</strong>. Fees and charges will be made in<br />

accordance with your then prevailing fee schedule applicable to this<br />

<strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>. Your compensation may<br />

consist of certain fees and allowances, including service payments<br />

or a percentage of a sales load which you may receive from mutual<br />

funds, as disclosed in the mutual fund prospectuses. In addition, you<br />

may receive distribution fees from a fund under a fund’s 12b-1 plan.<br />

I understand that Investment Services may be paid a portion of this<br />

fee as compensation. I understand that purchases of no-load mutual<br />

funds directly from issuer, principal underwriter, or distributor may<br />

be available without transaction fees. For further information, I will<br />

consult the applicable fund’s prospectus.<br />

I agree to pay all such charges, commissions and fees at your then<br />

prevailing rates through my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>,<br />

and I authorize you to debit my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong><br />

<strong>Account</strong> for the amount thereof. I also understand that charges,<br />

commissions and fees may be changed from time to time and I agree<br />

to be bound thereby.<br />

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v. Statements/Confirmations<br />

I agree to promptly examine all statements and confirmations sent to<br />

me in connection with my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>.<br />

I will notify Investment Services and NFS of any errors, inaccuracies<br />

or discrepancies to information reported to me within 10 days after<br />

you make the statement available to me and within 5 days after you<br />

make a confirmation available to me. Otherwise, such information<br />

will be deemed approved by me.<br />

I will direct inquiries or concerns regarding my <strong>Portfolio</strong> <strong>Connection</strong><br />

<strong>Brokerage</strong> <strong>Account</strong> or the activity therein to the Investment Services<br />

toll-free number within the U.S. at 1-800-634-1100, from outside<br />

the U.S. by calling 1-213-236-7919, by using the address on the<br />

<strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> Application, or to NFS,<br />

which carries my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> and acts<br />

as my custodian for funds and securities deposited with NFS by<br />

me through Investment Services, or as a result of transactions NFS<br />

processes for my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>. NFS may<br />

be contacted by calling 1-800-801-9942. I agree to confirm any oral<br />

communication regarding inaccuracies or discrepancies in writing.<br />

When contacting either Investment Services or NFS, I will provide<br />

my complete <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> number. You<br />

may request that I provide such documentation as may be necessary<br />

to substantiate my claim. I may request a confirmation for any<br />

transaction effected on my behalf, and such confirmation shall be<br />

sent within the time prescribed by law.<br />

The market values, ratings and prices reported on statements<br />

represent the prices, ratings and values provided to Investment<br />

Services, the <strong>Bank</strong>’s affiliates and NFS by third-party quotation<br />

services which are generally recognized as industry experts and<br />

believed to be reliable. Investment Services, NFS and the <strong>Bank</strong> do<br />

not guarantee the accuracy of such values, ratings and prices. The<br />

actual price at which securities may be bought and sold may be<br />

significantly different from those shown on the statement.<br />

vi. Statement Householding<br />

Unless I object, statement householding is an automatic service<br />

which links and consolidates all statements for my brokerage<br />

accounts, including <strong>Portfolio</strong> <strong>Connection</strong>, which meet certain criteria<br />

and sends these statements to me in one envelope. My brokerage<br />

accounts must meet the following criteria: 1) They have the same<br />

exact address in our records; 2) they all have the same registration<br />

code group (i.e., individual, joint, etc.); 3) the same Tax Identification<br />

Number (TIN) is used for all accounts; and 4) the same last name is<br />

associated with each TIN. For Uniform Gift to Minors Act (UGMA)<br />

and Uniform Transfers to Minors Act (UTMA) accounts, there is an<br />

exception to the exact TIN matching criteria. For these accounts,<br />

the Custodian’s TIN is used for matching purposes, rather than the<br />

minor’s TIN. The consolidated envelope will contain a statement for<br />

each account in the household relationship, as well as a Consolidated<br />

Summary of <strong>Account</strong>s page. If any account holder changes an<br />

address on any account in the household, then the account will be<br />

excluded from both the consolidated envelope and the Consolidated<br />

Summary of <strong>Account</strong>s page.<br />

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If the above criteria are not met, but I would still like to receive my<br />

statements in one envelope, I will contact Investment Services to<br />

request a statement householding form.<br />

vii. Use of Nominees<br />

You shall have the right to hold all registered securities and other<br />

property in the name of NFS or its nominee.<br />

viii. Use of Institutional Delivery System<br />

Notwithstanding any other provisions in this Agreement, I<br />

understand and agree that you may settle all securities and<br />

other property transactions effected by me through the use of an<br />

institutional delivery system. You may deliver or receive securities<br />

and other property in accordance with appropriate trade reports<br />

or statements received through an institutional delivery system in<br />

accordance with normal industry practices.<br />

ix. Collection Obligations<br />

You shall collect income and principal of which you have received<br />

actual notice in accordance with normal industry practices. You<br />

shall collect the income when paid and the principal when paid on<br />

maturity, redemption and sale or otherwise. You shall be under<br />

no obligation or duty to take any action to effect collection of any<br />

amount of which you have not received actual notice nor shall you<br />

have any obligation to effect collection if the securities or other<br />

property upon which such amount is payable is in default, or if<br />

payment is delayed or refused after due demand provided however,<br />

you shall have no duty to make such demands. You shall credit any<br />

such payments according to the payment instructions I provide.<br />

x. Non-Personal Transactions or Instruction Requests<br />

To protect my account from unauthorized access, I acknowledge<br />

that you will accept transaction or instruction requests not made in<br />

person only if you can reasonably determine my identity. You may<br />

require me to use passwords or personal identification numbers<br />

(PINs). You may contact me by telephone, or use another means<br />

to authenticate my identity and validate my request. Unless I have<br />

made special arrangements with you, you have no obligation to act<br />

upon instructions I give you via facsimile transmission, text message,<br />

email or leave by voicemail or on a telephone answering machine.<br />

Notwithstanding the foregoing, I authorize you to act on telephone,<br />

electronic, telex, wire, written, fax and any other instructions<br />

you believe in good faith that I have authorized. For our mutual<br />

protection, I authorize you to monitor and record any telephone<br />

conversation without further reminding me of the monitoring<br />

and recording. An intermittent telephone beep tone constitutes<br />

notification that the phone call may be monitored and recorded, and<br />

that continued communication shall be deemed consent by me to a<br />

monitoring and recordation of the conversation.<br />

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xi. Corporate Actions and Advice<br />

NFS or Investment Services, as appropriate, shall notify me of<br />

the actual receipt, if any, of notices of redemption, conversions,<br />

subscription rights, script certificates and other such corporate<br />

actions on a best-efforts basis. You have no obligation to monitor<br />

financial publications or otherwise monitor for notices of corporate<br />

actions, and you are not obligated to respond or take any action<br />

unless directed by me.<br />

I assume all responsibility and risk for the investment, review and<br />

reinvestment of all securities and other property in my <strong>Portfolio</strong><br />

<strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>. You shall make all purchases, sales,<br />

exchanges, investments and reinvestments only upon receipt of and<br />

pursuant to my instructions.<br />

You shall have no discretionary power or control over any decisions<br />

made by me or on my behalf, whether or not any advice you may<br />

render is used in my decision. I understand that any advice which<br />

you may render is solely incidental to the conduct of your business<br />

under this Agreement, that such advice will not serve as the<br />

primary basis for any decision by me or on my behalf and that you<br />

may change your recommendations without notice to me. I further<br />

understand that you believe your advice is based on information from<br />

sources you consider reliable, but you do not warrant the accuracy,<br />

completeness or reliability of information from such sources. In<br />

this regard, if you supply a prospectus, offering circular or other<br />

materials related to an investment, you similarly believe it is based on<br />

information from sources you consider to be reliable, but you do not<br />

warrant its accuracy, completeness or reliability. I understand that<br />

you do not endorse any particular investment product, specifically<br />

including any mutual fund which is advised by your affiliates or you.<br />

xii. <strong>Account</strong> Information Released to Issuers of Securities<br />

Unless I instruct you otherwise, I authorize you to disclose my name,<br />

address and securities positions to issuers in whose securities I hold<br />

a position.<br />

xiii. Purchase and Sale Orders/Interest and Dividends/Custody<br />

a. Purchase and Sale Orders. Securities or other property I may have<br />

in my possession must be received by you in good transferable<br />

form prior to execution of any sell order. Unless I specify that the<br />

order be executed on a specific exchange or market and you have<br />

agreed to such execution, you will, at your sole discretion, and<br />

without prior notice to me, execute any order to purchase or sell<br />

securities in any location or on any market or exchange, where<br />

such security is traded. I understand that if I request transactions<br />

to be executed on a specific market or exchange and you agree,<br />

separate fees may apply.<br />

I will not buy or sell any securities or other property of which I<br />

am an affiliated party, or sell any restricted or control securities,<br />

except in compliance with applicable laws and regulations and<br />

with prior notice to you thereof.<br />

Monies credited to a <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong><br />

which is invested in an affiliated Money Market Mutual Fund will<br />

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earn dividends, if any, as described in the Fund’s prospectus. I<br />

understand that access to the shares of a mutual fund purchased<br />

or redeemed with checks may be withheld to assure that such<br />

checks have been finally paid. Such withholding may result in<br />

dishonor of other checks or of other debit items if monies are not<br />

otherwise available to me.<br />

b. Interest and Dividends. Interest and dividend payments with<br />

respect to the assets in my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong><br />

<strong>Account</strong> will be credited to the affiliated Money Market Mutual<br />

Fund when paid.<br />

c. Custody. Unless you notify me otherwise, securities and other<br />

property in, and purchased/sold for, my <strong>Portfolio</strong> <strong>Connection</strong><br />

<strong>Brokerage</strong> <strong>Account</strong> by the <strong>Bank</strong> will be held by the <strong>Bank</strong> pursuant<br />

to the additional custody or safekeeping provisions herein; and<br />

unless you notify me otherwise, securities and other property<br />

in, and purchased/sold for, my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong><br />

<strong>Account</strong> will be held by NFS.<br />

xiv. Core <strong>Account</strong> Investment Vehicle<br />

<strong>Union</strong>Banc Investment Services provides customers the opportunity<br />

to earn income on un-invested cash in their brokerage account—<br />

through the <strong>Bank</strong> Deposit Sweep Program* or the affiliated money<br />

market mutual fund sweep option. The Deposit Sweep Option is<br />

the default Core <strong>Account</strong> Investment Vehicle for most types of<br />

<strong>Union</strong>Banc Investment Services accounts, based on the type and<br />

nature of the account ownership. When the option you choose for<br />

your Core <strong>Account</strong> Investment Vehicle is the <strong>Bank</strong> Deposit Sweep<br />

Program, cash balances (or free credit balances) are automatically<br />

“swept” into an interest-bearing deposit account at <strong>Union</strong> <strong>Bank</strong>,<br />

N.A. Please refer to the <strong>Bank</strong> Deposit Sweep Program disclosure<br />

document for that product’s specific product features. For the<br />

HighMark California Tax-Free Money Market Fund, carefully<br />

consider the investment objectives, risks, and charges and expenses<br />

before investing in a mutual fund. I acknowledge receipt of the<br />

prospectus, which contains this and other important information that<br />

was provided to me if I selected the money market mutual fund as<br />

my Core <strong>Account</strong> Investment Vehicle. I may also obtain a prospectus<br />

from a <strong>Union</strong>Banc Investment Services Financial Advisor or by calling<br />

1-800-634-1100. Please be sure to read the prospectus carefully<br />

before investing.<br />

a. Money Market Mutual Fund. You will promptly credit all<br />

proceeds from all transactions, including deposits, to my Core<br />

<strong>Account</strong>. If I have designated an affiliated Money Market<br />

Mutual Fund within which to settle transactions within my<br />

<strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>, I acknowledge<br />

*<strong>Bank</strong> Deposit Sweep Program funds are FDIC-insured when they have<br />

been swept into a <strong>Union</strong> <strong>Bank</strong> deposit account and are SIPC-insured<br />

when they have been swept into a <strong>Union</strong>Banc Investment Services<br />

brokerage account. Please note that FDIC and SIPC are two separate,<br />

unrelated insurance entities and have different types of coverage. For<br />

more information about FDIC coverage, please visit www.fdic.gov; and<br />

for more information about SIPC coverage, please visit www.sipc.org.<br />

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eceipt of the prospectus for the designated affiliated Money<br />

Market Mutual Fund, and I authorize, but do not require, you to<br />

automatically invest in such affiliated Money Market Mutual<br />

Funds on a daily basis, the free credit balances in my <strong>Portfolio</strong><br />

<strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> (such balances defined as cash<br />

that my be transferred without giving rise to interest charges),<br />

in excess of $1.00, including interest and dividend paid to me.<br />

All investments must meet the fund’s investment minimums.<br />

Money in my Core <strong>Account</strong> Investment Vehicle earns<br />

dividends, as described in the applicable fund’s prospectus. If,<br />

in the future, I have a different money market fund for my Core<br />

<strong>Account</strong> Investment Vehicle, these provisions still apply.<br />

b. <strong>Bank</strong> Deposit Sweep Program. You will promptly credit all<br />

proceeds from all transactions, including deposits, to my Core<br />

<strong>Account</strong>. If I have a <strong>Bank</strong> Deposit Sweep Program as my Core<br />

<strong>Account</strong> Investment Vehicle, my Core <strong>Account</strong> credits (which<br />

are considered cash balances awaiting reinvestment) will be<br />

moved each day to the <strong>Bank</strong> Deposit Sweep Program. Money in<br />

the <strong>Bank</strong> Deposit Sweep Program earns interest, as described in<br />

the applicable disclosure document, and the rate of such interest<br />

paid is determined by the <strong>Bank</strong>, also as indicated in the applicable<br />

disclosure document, and may change at any time without notice<br />

to you. To learn more, please refer to the <strong>Bank</strong> Deposit Sweep<br />

Program disclosure document.<br />

c. General Information. I understand that any such automatic<br />

investment by you shall be subject to prior payment by you, and on<br />

my behalf, of any margin loan balances, and any other obligation<br />

in my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>, including but not<br />

limited to settlement of securities transactions. Amounts of less<br />

than $1.00 will be automatically invested weekly.<br />

For securities sold or purchased through you and any resulting credit<br />

or debit balances, I hereby authorize you to automatically settle all<br />

transactions through the affiliated Core Vehicle designated in the<br />

<strong>Portfolio</strong> <strong>Connection</strong> <strong>Account</strong> Application. In the event that I carry a<br />

margin account with NFS, I further authorize you to transfer from the<br />

designated Core Vehicle any sums necessary to maintain the required<br />

minimum equity in such margin accounts. In the event that the Core<br />

Vehicle contains insufficient available funds to cover the transaction,<br />

I authorize you to instruct the <strong>Bank</strong> to, and the <strong>Bank</strong> may, debit any<br />

of my/our savings, time, money market or other deposit accounts at<br />

the <strong>Bank</strong> or any such <strong>Bank</strong> accounts in which I have an interest for<br />

the amount of any insufficiency. My <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong><br />

<strong>Account</strong> statement details all activity in the Core Vehicle. This is<br />

provided in lieu of a confirmation that might otherwise be provided to<br />

me with respect to those transactions.<br />

xv. Joint <strong>Account</strong>s<br />

If this is a joint account, “I” refers to all <strong>Portfolio</strong> <strong>Connection</strong><br />

<strong>Brokerage</strong> <strong>Account</strong> holders, and each of the <strong>Portfolio</strong> <strong>Connection</strong><br />

<strong>Brokerage</strong> <strong>Account</strong> holders jointly and severally agrees that any<br />

account holder has authority on behalf of the joint account to:<br />

●●<br />

Buy, sell (including short sales) and otherwise deal in stocks,<br />

bonds, options and other eligible securities or other investments on<br />

margin or otherwise;<br />

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●●<br />

●●<br />

●●<br />

●●<br />

Receive demands, notices, confirmations, reports, statements of<br />

accounts and communications of every kind on behalf of the joint<br />

account;<br />

Receive money, securities and property of every kind, and dispose<br />

of the same on behalf of the joint account;<br />

Make agreements relating to any of the foregoing matters and to<br />

terminate, modify or waive any of the provisions of the agreement<br />

on behalf of the joint account; and<br />

Deal with Investment Services as fully and completely as if he or<br />

she alone were interested in this <strong>Account</strong> and without notice to the<br />

other account participants.<br />

All obligations and liabilities arising under this Agreement are joint<br />

and several, and may be enforced by Investment Services, the <strong>Bank</strong><br />

or NFS against any or all <strong>Account</strong> holders.<br />

Investment Services, NFS and the <strong>Bank</strong> are authorized to follow the<br />

instructions of any joint <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong><br />

holder without notice to any other account holder in every respect<br />

and to deliver any or all monies, securities or other property to<br />

any joint account holder upon the instructions of any joint account<br />

holder, or to any other person upon such instructions, even if such<br />

delivery or payment is to that joint account holder personally and<br />

not to the other(s). Investment Services, NFS and the <strong>Bank</strong> will be<br />

under no obligation to inquire into the purpose or propriety of such<br />

delivery or payment and are not bound to inquire into the disposition<br />

or application of such delivery or payment. This authority remains in<br />

force until written notice to the contrary is addressed to Investment<br />

Services and delivered to its office. Investment Services or NFS, at<br />

their sole discretion and for their sole protection, may terminate<br />

the <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> upon receipt of such<br />

notice. However, Investment Services retains the right at all times<br />

to require written consent of all <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong><br />

<strong>Account</strong> holders prior to acting upon the instructions of any <strong>Portfolio</strong><br />

<strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> holder.<br />

xvi. Power of Attorney<br />

If you honor a Power of Attorney, the person I designate to act for me<br />

is an authorized signer under this Agreement. All owners of a jointly<br />

held account must act together when I wish to authorize a person to<br />

act for me under a Power of Attorney.<br />

xvii. Security Interest<br />

Any credit balances, securities or other property in which I may have<br />

an interest held by NFS, Investments Services or the <strong>Bank</strong> shall be<br />

subject to a general lien for the discharge of my obligations to you,<br />

NFS or the <strong>Bank</strong>, and any you may sell, transfer or assign any such<br />

securities or other property to satisfy a margin deficiency or other<br />

obligation whether or not you have made advances with respect to<br />

such property. Without notice to me, such property may be carried in<br />

your general accounts, and all securities may be pledged, repledged,<br />

hypothecated or rehypothecated separately or in common with<br />

other securities or any other property for the sum due to you, or for<br />

a greater sum, and without retaining in your possession and control<br />

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for delivery a like amount of similar securities or other property. At<br />

any time in your discretion, you may, without notice to me, apply<br />

or transfer any securities or any other property interchangeable<br />

between my accounts, whether individual or joint, from any of my<br />

accounts to any other of my accounts.<br />

xviii. Taxation of <strong>Account</strong><br />

I am responsible for filing any and all tax returns and for paying<br />

the taxes on all securities and other property and income from my<br />

<strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong>.<br />

xix. <strong>Account</strong> Protection<br />

Securities in accounts carried by National Financial Services<br />

LLC (NFS) are protected by the Securities Investor Protection<br />

Corporation (SIPC) up to $500,000 (including cash claims which<br />

are limited to $250,000). NFS has arranged for additional insurance<br />

protection for cash and securities to supplement its SIPC coverage.<br />

Neither coverage protects against a decline in the market value of<br />

securities or to securities that are considered ineligible for coverage.<br />

I understand that an explanatory brochure of SIPC coverage is<br />

available upon request by contacting SIPC at 1-202-371-8300 or at<br />

www.sipc.org.<br />

xx. Dividend Reinvestment<br />

With this feature, all dividends paid by securities that I designate for<br />

reinvestment are automatically reinvested in additional shares of the<br />

same security. (“Dividends” here means cash dividends and capital<br />

gain distributions, but not cash-in-lieu payments, late ex-dividend<br />

payments and special dividend payments.) In designating any<br />

security for reinvestment, I authorize NFS to purchase shares of that<br />

security for my account.<br />

To be eligible for this feature, a security must satisfy all of the following:<br />

●●<br />

Be a closed-end fund, domestic common stock or American<br />

Depository Receipt (ADR)<br />

●●<br />

Be margin-eligible (as defined by NFS)<br />

●●<br />

Be listed on the New York Stock Exchange or the American Stock<br />

Exchange, or traded on NASDAQ<br />

●●<br />

Be held in street name by NFS (or at a securities depository on<br />

its behalf)<br />

●●<br />

Not be held as a short position.<br />

Dividends are reinvested in shares that satisfy all of the following:<br />

●●<br />

The security is eligible for dividend reinvestment<br />

●●<br />

Shares are owned on the dividend record date<br />

●●<br />

Shares are owned on the dividend payable date (or the posting<br />

date, for shares handled through the DTC program described<br />

below), even if I sell them that day<br />

●●<br />

●●<br />

Trade in the security has been settled on or before the record date<br />

The shares are designated for reinvestment as of 9:00 p.m. Eastern<br />

Time or 6:00 p.m. Pacific Time on the record date (or, if the record<br />

date is not a business day, then the last business day before the<br />

record date).<br />

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If I designate securities on an account-wide basis for dividend<br />

reinvestment, any ineligible securities I own will automatically be<br />

designated for reinvestment if and when they become eligible.<br />

If I designate securities individually for dividend reinvestment, and<br />

want to designate a new security I am buying, I can do so when I place<br />

my order to buy the security; however, if I am buying through a limit<br />

order, I will have to reconfirm the dividend reinvestment designation at<br />

the end of every business week in which my order remains unfilled.<br />

If an issuer delays a dividend, the reinvestment will occur on the day<br />

the dividend is actually paid.<br />

Automatic dividend reinvestments often involve purchase of partial<br />

shares, calculated to three decimal places. Partial shares pay pro-rated<br />

dividends and can be sold if I sell my entire share position, and will be<br />

liquidated automatically in transfers and certain other situations.<br />

Although for dividend reinvestments my regular <strong>Portfolio</strong> <strong>Connection</strong><br />

<strong>Brokerage</strong> <strong>Account</strong> Statement takes the place of a confirmation, I can<br />

obtain immediate information the day after the reinvestment date by<br />

contacting you.<br />

If I transfer or reregister my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong><br />

with you (for example, by changing from individual to joint registration),<br />

I need to re-designate any securities whose dividends I want reinvested.<br />

At NFS’s option, NFS may buy reinvestment shares through a<br />

program offered by the Depository Trust Company (DTC) that offers<br />

a share price discount of up to 5%. To find out which securities are<br />

currently available through the DTC, I may contact you. I understand<br />

the availability of securities in this program may change without<br />

notice. I also understand that DTC program transactions take longer<br />

to process: although the transactions are effective as of the dividend<br />

payable date, they are generally not posted to my <strong>Account</strong> until 10<br />

to 15 days later. If I sell my dividend generating shares before the<br />

posting date, the dividend will not be reinvested.<br />

To remove securities from the dividend reinvestment service, I will<br />

notify you in writing or by phone during business hours. You must<br />

receive my notification by 8:00 p.m. Eastern Time or 5:00 p.m. Pacific<br />

Time, one business day before the record date (or, if the record date is<br />

not a business day, then two business days before the record date).<br />

I acknowledge that dividend reinvestment does not assure a profit on<br />

my investments and does not protect against loss in declining markets.<br />

xxii. Payment for Order Flow<br />

Investment Services or NFS transmits customer orders for execution<br />

to various exchanges or market centers based on a number of factors.<br />

These include: size of order, trading characteristics of the security,<br />

favorable execution prices (including the opportunity for price<br />

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improvement), access to reliable market data, availability of efficient<br />

automated transaction processing and reduced execution costs<br />

through price concessions for the market centers. Certain market<br />

centers may execute orders at prices superior to the publicly quoted<br />

market in accordance with their rules or practices. I understand that<br />

Investment Services’ and NFS’s order-routing policies, taking into<br />

consideration all the factors listed above, are designed to result in<br />

favorable transaction processing for me. While I may specify that an<br />

order be directed to a particular market center for execution, I agree<br />

that Investment Services and NFS may, without incurring liability to<br />

me, transmit my orders for execution to an exchange or market center<br />

other than the one I specify. I acknowledge that orders placed through<br />

any telephone, electronic or online trading systems cannot specify a<br />

particular market center for execution.<br />

Investment Services and/or NFS may receive remuneration,<br />

compensation or other consideration for directing customer orders<br />

for equity securities to particular broker-dealers or market centers<br />

for execution. Such considerations may take the form of financial<br />

credits, monetary payments or reciprocal business.<br />

B. <strong>Account</strong> Features<br />

i. Core <strong>Account</strong> Investment Vehicles for Sweeps<br />

<strong>Union</strong>Banc Investment Services LLC provides the ability for me to<br />

automatically “sweep” the cash balances awaiting investment in my<br />

brokerage account into a core account investment vehicle while I<br />

decide how those funds should be invested. I may choose to sweep<br />

the cash balances in my brokerage accounts into either an interestbearing<br />

FDIC-insured deposit account at <strong>Union</strong> <strong>Bank</strong>, N.A., or the<br />

HighMark California Tax-Free Money Market Fund. The available<br />

cash from securities transactions, dividend and interest payments,<br />

and other activities in my brokerage account will be automatically<br />

deposited or “swept” into this cash management investment vehicle.<br />

If I elect to participate in the sweep program, I will review the <strong>Bank</strong><br />

Deposit Sweep Program All About and Disclosure Document for the<br />

BDSP sweep vehicle, especially as to eligibility and applicable limits<br />

of the Federal Deposit Insurance Corporation (“FDIC”) insurance<br />

coverage and Securities Investor Protection Corporation (“SIPC”)<br />

fund protection. If I elect to participate in the sweep program with<br />

the HighMark California Tax-Free Money Market Fund as my sweep<br />

vehicle, I will review the prospectus. I acknowledge receipt of the<br />

BDSP disclosure or HighMark prospectus as applicable.<br />

This sweep program should not be viewed as a long-term investment<br />

option. If I desire, as part of an investment strategy or otherwise, to<br />

maintain a cash position in my account for other than a short period<br />

of time and/or am seeking the highest yields currently available<br />

in the market for my cash balances, I will contact my Investment<br />

Representative to discuss other investment options that may be available<br />

outside of the sweep program that may be better suited to my goals.<br />

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ii. Online Investing and Telephone Investing<br />

Unless I request otherwise in writing, I hereby authorize and request<br />

that Investment Services, NFS, and the <strong>Bank</strong> provide me with access<br />

to and use of one or more of your electronic investment services<br />

(Telephone Investing and Online Investing, etc.). I agree that I will<br />

hold Investment Services harmless for any loss, liability, cost or<br />

expense for acting on my instructions received via authorized means<br />

pertaining to securities or other permissible properties.<br />

a. Disclaimers. Although investment and market data information<br />

available through these services is obtained from independent and<br />

reliable sources, Investment Services and NFS neither endorse this<br />

information nor guarantee its accuracy, non-infringement, security,<br />

completeness, timeliness or sequence, nor give any express or<br />

implied warranties, including warranties of merchantability or<br />

fitness, for a particular use. Investment Services and NFS neither<br />

guarantee investment performance, suitability or profitability<br />

of a security or investment, nor provide investment advice or<br />

recommendations, nor provide legal, tax or accounting advice.<br />

b. Limitations of Liabilities. I agree that Investment Services, NFS<br />

and any other disseminating party shall not be liable, and agree<br />

to indemnify and hold such parties harmless, for any loss,<br />

damage or expense for acting on my instruction or attributable<br />

to any inaccuracy, error, delay in, transmission or omission of,<br />

nonperformance, interruption or unavailability of any information<br />

due either to any act or omission not constituting gross<br />

negligence or willful misconduct by such parties or to any “force<br />

majeure” (i.e., flood, weather conditions, earthquake, or other act<br />

of God, fire, war, insurrection, riot, labor dispute, accident, action<br />

of government, communications, power failure, or equipment<br />

or software malfunction) or to any other cause beyond the<br />

reasonable control of such parties. Investment Services, NFS and<br />

any other disseminating party shall not be liable for any indirect,<br />

incidental or consequential damages, including lost profits or<br />

trading losses, arising out of reliance upon or the inability to<br />

access or use these services or any information as described in<br />

the preceding.<br />

This includes, for example, any action that is done in accordance<br />

with the procedures described in this agreement or an applicable<br />

mutual fund or securities prospectus or <strong>Bank</strong> Deposit Sweep<br />

Program disclosure document or other investment description.<br />

Although all entities that provide services to your account<br />

strive to ensure the quality and reliability of those services,<br />

neither Investment Services nor NFS can be responsible for the<br />

availability, accuracy, timeliness, completeness or security of any<br />

service related to your account.<br />

c. Confidentiality. I understand that I am responsible for<br />

maintaining the confidentiality of my User Identification (ID)<br />

number and Personal Identification Number (PIN) and other<br />

account information. I agree to allow only those persons or<br />

entities authorized by me, and whose names I have provided<br />

to you, to access or use my account for any purpose, including<br />

order entry, inquiry or for quotes. I agree to immediately notify<br />

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Investment Services if there is unauthorized use of my User ID,<br />

PIN or other security data or if there is a discrepancy in the<br />

account balance, stock position or order status or any other type<br />

of suspicious or unexplained occurrence relating to electronic<br />

services in my account.<br />

I agree that my use of electronic services may involve the<br />

transmission of personal financial information, including the identity,<br />

number and net dollar price of shares traded, and that neither<br />

Investment Services nor NFS guarantees the security of electronic<br />

transmission of this and other information over the Internet. I<br />

consent to the electronic transmission of such information through<br />

these services. Due to the inherently limited security mechanisms<br />

for the Internet, neither Investment Services nor NFS guarantees<br />

the privacy, security or authenticity of electronic transmissions.<br />

If I have already been assigned a User Identification (ID) number<br />

for another account or accounts with Investment Services, or am<br />

registering multiple accounts, I may, but am not required to, have<br />

different User IDs for each account. All users accessing via the<br />

same User ID are able to trade and obtain account information<br />

equally and from any and all accounts linked to that User ID.<br />

d. Re-dissemination. I agree not to cause or permit any information<br />

to be published, broadcast, retransmitted, reproduced,<br />

professionally or commercially exploited, or otherwise redisseminated<br />

or to be used to create any derivative works,<br />

including databases.<br />

e. Trading. Investments placed through electronic services will be<br />

settled in the same manner as currently established for nonelectronic<br />

transactions. I understand that orders entered through<br />

electronic services may be subject to Investment Services’<br />

review, approval and release. Receiving an order reference<br />

number online or an order number on the phone is not an<br />

indication of an approved order. An approved order will be given<br />

the status “Open” in the Order Status/Open Orders section<br />

of the electronic services system. In the event that Investment<br />

Services does not approve the order, Investment Services<br />

may attempt to contact me as soon as possible at my primary<br />

telephone number. Investment Services and NFS cannot be held<br />

responsible for any lost profits or increased losses that may<br />

result from their failure to accept my order through electronic<br />

services. Trades may experience a short delay prior to release to<br />

the market. Investment Services and NFS will not be held liable<br />

for any lost profits or increased losses due to such delays. Trades<br />

placed through electronic services while the market is closed will<br />

be released to the market when it reopens.<br />

f. Termination. Investment Services reserves the right to terminate<br />

my electronic services access if I do not log on to the electronic<br />

services secured area for 90 consecutive days.<br />

iii. Payment of Checks and Other Transactions<br />

Shares of the affiliated Money Market Mutual Fund will be redeemed<br />

at their net asset value. I agree that my shares may be redeemed<br />

automatically to satisfy any debit balance in my <strong>Portfolio</strong> <strong>Connection</strong><br />

<strong>Brokerage</strong> <strong>Account</strong>, checks, Debit Card transactions, electronic<br />

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funds transfers, overdrafts and other authorized debit items. I may<br />

also request, via telephone, to redeem shares of my affiliated Money<br />

Market Mutual Fund and to transfer these funds to a bank account<br />

which I designate. I may elect to send such funds by means of the<br />

Federal Reserve Wire System, an automated clearinghouse system,<br />

or through another payment system. Except as otherwise limited<br />

by federal or state law, I ratify such actions and agree that neither<br />

you nor a fund’s transfer agent will be liable for any loss, liability,<br />

cost or expense for (i) any action made in accordance with the<br />

procedures set forth herein or in the applicable fund prospectus, or<br />

(ii) acting upon instructions with respect to money transfers given<br />

by any person you or it believes to be genuine, provided the funds are<br />

transferred to the bank account designated by me.<br />

All debit items, including drafts, checks, Debit Card transactions,<br />

investment transactions and other items and transactions will be<br />

accumulated daily and paid by NFS to the extent sufficient funds<br />

are available. I agree to maintain sufficient assets in my selected<br />

affiliated Core <strong>Account</strong> Investment Vehicle to satisfy all obligations<br />

as they become due. I understand that payment of any debit item<br />

may be made first from my Core <strong>Account</strong> Investment Vehicle<br />

balance available that day (defined as cash available to me on<br />

demand without giving rise to margin interest charges), and second,<br />

when I have no remaining cash balance from any available margin<br />

loan value of my marginable securities. I understand that in the event<br />

margin credit is extended by NFS, interest will accrue beginning on<br />

the date credit is extended, and is defined in and subject to the terms<br />

of a separate Margin <strong>Account</strong> Agreement.<br />

Payments for debit items may be made on my behalf in the following<br />

order as they become due:<br />

●●<br />

●●<br />

●●<br />

First, securities transactions (including margin calls) and other<br />

account fees;<br />

Second, Debit Card transactions; and<br />

Third, any <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> checks.<br />

Neither Investment Services, nor NFS, nor the <strong>Bank</strong> will be responsible<br />

for the dishonor of any transaction due to an insufficient available<br />

balance. I understand other transactions that I initiate or that I have<br />

consented to may reduce my available balance. I also understand<br />

that due to the transmission time of certain data between financial<br />

institutions, Debit Card authorizations may be limited even if funds<br />

were contributed or released to the Core <strong>Account</strong> Investment<br />

Vehicle the previous business day.<br />

If any liability arises in my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong><br />

which remains unpaid after payment is requested of me, NFS and<br />

Investment Services will have the right to sell, liquidate, transfer,<br />

redeem or otherwise apply any asset, money, property, security or<br />

shares which either of you now or later have an interest in for the<br />

purpose of satisfying that obligation. No further demand or notice<br />

shall be required prior to taking such an action.<br />

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iv. Check-Writing Privileges<br />

Checks drawn against my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong><br />

are payable through the <strong>Bank</strong>. I will be charged fees for events or<br />

services such as stop payment requests, dishonored checks, copies<br />

of checks or excessive check-writing activity, as set forth in the<br />

<strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong> Fee Schedule. My checks may be<br />

dishonored if the available balance in my account is insufficient to<br />

honor a check in full.<br />

v. Margin Orders/Loans and Options (Requires Separate Application)<br />

I agree that in giving orders to sell, all “short” sale orders will be<br />

designated as “short” by me and all “long” sale orders will be<br />

designated as “long” by me, and that the designation of a sell order<br />

as “long” is a representation on my part that I own the security and,<br />

if the security is not in your possession, I will deliver it to you on or<br />

before the settlement date.<br />

I understand and agree that margin loans, if any, provided to me<br />

will be made by NFS and not by Investment Services or the <strong>Bank</strong><br />

and that Investment Services may charge me for any sums due<br />

Investment Services or NFS in connection with my margin/option<br />

account. I will not request that any transaction in options be effected<br />

for my <strong>Account</strong> unless each request is in compliance with the<br />

Investment Services Option Agreement and compliance program.<br />

Any margin credit extended by NFS will be in accordance with NFS’s<br />

then prevailing margin agreement and margin credit policies. By<br />

requesting margin credit, I acknowledge that I have read and agree<br />

to such agreement and that I will comply with all requirements which<br />

NFS may impose with respect to such loans.<br />

vi. Transfer on Death (TOD) Designation<br />

For individuals in certain jurisdictions, the Uniform TOD Security<br />

Registration Act permits my <strong>Portfolio</strong> <strong>Connection</strong> <strong>Brokerage</strong> <strong>Account</strong><br />

to be registered under a “Transfer on Death” ownership designation<br />

that will cause my <strong>Account</strong> to pass to named beneficiary(ies) on<br />

my death or the death of the survivor of multiple owners. As a<br />

consequence, the Act permits the non-probate transfer of securities<br />

that would presumptively supersede the terms of my Will, revocable<br />

trust or other estate planning dispositive arrangements. I can<br />

change my beneficiary designation at any time by filling out a new<br />

Beneficiary Designation form. You will rely on the latest Beneficiary<br />

Designation in your possession. I acknowledge and agree that<br />

I cannot change my beneficiary by will, codicil or trust, or other<br />

testamentary document. If you consider it necessary, you may<br />

request additional documents from any beneficiaries before you<br />

transfer assets to them from my account. I understand that although<br />

NFS may hold in a nominee name securities that are in a TOD<br />

account, NFS has no responsibility to determine the registration or<br />

ownership of the account as a whole, either before or after my death.<br />

I understand that neither Investment Services nor NFS will advise me on<br />

whether TOD registration is appropriate for my tax or estate planning<br />

purposes. I understand that registering a securities account in TOD form<br />

is legal only in certain states, so it is important to consult my own legal<br />

or tax advisor before establishing or revoking a TOD registration.<br />

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I acknowledge that Per Stirpes designation rules may vary from state<br />

to state. It is my responsibility to consult with an estate planning attorney<br />

to determine whether this designation is available and/or appropriate.<br />

By checking the Per Stirpes box on the <strong>Portfolio</strong> <strong>Connection</strong> New<br />

<strong>Account</strong>s Application and completing the required TOD form, I am<br />

agreeing that if that beneficiary predeceases me, his or her share of<br />

the account will pass to his or her lineal descendants per stirpes as<br />

determined by laws of the predeceased beneficiary’s domicile that<br />

govern inheritance by descendants of an intestate.<br />

If more than one person is named and no share percentages are<br />

indicated, payment will be made in equal shares to my beneficiaries<br />

who survive me. If a percentage is indicated for a primary beneficiary<br />

who does not survive me, and if I have not checked the Per Stirpes<br />

box, the percentage of that beneficiary’s designated share will be<br />

divided equally among the surviving primary beneficiaries. If there is<br />

no primary beneficiary living at the time of my death, I hereby specify<br />

that the balance is to be distributed to the contingent beneficiary or<br />

beneficiaries listed.<br />

For information regarding your <strong>Portfolio</strong> <strong>Connection</strong> Cash<br />

Management Features and Services, please refer to the<br />

All About Personal <strong>Account</strong>s & Services Disclosure and Agreement.<br />

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©2011 <strong>Union</strong> <strong>Bank</strong>, N.A. unionbank.com<br />

02022-A (11/11)<br />

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