Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
The lady is very happy with the flat; she is pleasantly surprised<br />
at the size of the rooms and the private garden as she is a keen<br />
gardener, there is also an outside brick shed where she can<br />
store her garden equipment.<br />
It’s a short drive back to the office for lunch and a much needed<br />
cup of coffee. I am on duty in the office from 1pm and my first<br />
appointment is to sign up a new tenant for a house in Neath city centre.<br />
The new tenant is married with 3 children who are of school age and will<br />
benefit by living within walking distance of the local schools and the leisure<br />
facilities.<br />
After signing the Tenancy Agreement and other associated paperwork,<br />
my new tenant makes her way to the B&Q store to choose paint, paper<br />
and other decorating materials paid for by the decoration vouchers I have<br />
issued to assist with the cost of decorating her new home.<br />
My next interview is with an applicant who has recently applied for housing.<br />
He and his family live in private rented accommodation and the landlord<br />
has given them notice to vacate that property.<br />
I explain the <strong>Homes</strong> by Choice allocation scheme, which operates by<br />
applicants bidding for suitable vacancies advertised in the <strong>Homes</strong> by<br />
Choice brochure. I also make a referral to the Council’s Housing<br />
Options Team to provide further advice on their Potentially Homeless<br />
Policy and the steps the Council can take to prevent homelessness<br />
or provide temporary accommodation.<br />
My last clients are two tenants who want to exchange homes.<br />
One tenant lives alone in a 3 bed house and the other tenant is<br />
a married couple who live in a 2 bed flat with a child and another<br />
one on its way. The exchange would suit both tenants so I<br />
complete a mutual exchange form and make appointments for<br />
visits to be made to both tenants to<br />
inspect their homes prior to a decision<br />
being made on their application.<br />
I have seen to all my appointments for<br />
the day, I go back to my desk to check<br />
and reply to my emails and any voice<br />
mails before checking my calendar in<br />
readiness for next week. I leave at 5pm,<br />
looking forward to a relaxing weekend.<br />
FOR ALL GENERAL ENQUIRIES RING 0300 777 0000 15
Change language