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No safer place to live in England - Dorset Police

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Your Force <strong>in</strong> Your Community<br />

Committed <strong>to</strong> A Safer <strong>Dorset</strong> for You still<br />

rema<strong>in</strong>s the <strong>Dorset</strong> <strong>Police</strong> vision for<br />

2007/2008. Our communities <strong>in</strong> <strong>Dorset</strong> need<br />

and deserve excellent polic<strong>in</strong>g and the highest<br />

quality service. They want a police service that<br />

listens <strong>to</strong> its communities, that fully engages<br />

with them <strong>to</strong> understand their needs and<br />

concerns, that keeps them <strong>in</strong>formed of the<br />

progress we are mak<strong>in</strong>g on their behalf, that<br />

protects them and, most importantly, keeps<br />

them safe. We know because we asked<br />

them. Consequently, all our efforts will be<br />

cont<strong>in</strong>ue <strong>to</strong> be directed at achiev<strong>in</strong>g our two<br />

clear aims of not only Mak<strong>in</strong>g <strong>Dorset</strong> Safer<br />

but Mak<strong>in</strong>g <strong>Dorset</strong> Feel Safer through the<br />

provision of a high quality service fit for<br />

the future.<br />

Our aims are <strong>to</strong> balance local needs and<br />

priorities with government requirements as<br />

outl<strong>in</strong>ed <strong>in</strong> the National Community Safety<br />

Plan 2006/09. Us<strong>in</strong>g our values of <strong>in</strong>tegrity,<br />

professionalism, fairness and respect, we will<br />

drive forward our plan by:<br />

■ Cont<strong>in</strong>u<strong>in</strong>g <strong>to</strong> <strong>in</strong>troduce Neighbourhood<br />

Polic<strong>in</strong>g Teams across the Force area<br />

■ Improv<strong>in</strong>g Contact Management and Quality<br />

of Service Standards<br />

■ Improv<strong>in</strong>g ‘Protective Services’ for tackl<strong>in</strong>g<br />

the most serious crimes and <strong>in</strong>cidents,<br />

build<strong>in</strong>g on exist<strong>in</strong>g collaborative work<strong>in</strong>g<br />

with other forces and other agencies<br />

■ Professionalis<strong>in</strong>g our Investigations through<br />

additional tra<strong>in</strong><strong>in</strong>g and capability<br />

■ Improv<strong>in</strong>g the service <strong>to</strong> victims and<br />

witnesses by de<strong>live</strong>r<strong>in</strong>g the pr<strong>in</strong>ciples of<br />

Simple, Speedy, Summary Justice<br />

■ Better management of police <strong>in</strong>formation,<br />

<strong>in</strong>clud<strong>in</strong>g compliance with the new Code on<br />

the Management of <strong>Police</strong> Information<br />

■ Effective use of the National Intelligence<br />

Model<br />

■ Valu<strong>in</strong>g and develop<strong>in</strong>g our partnerships,<br />

<strong>in</strong>clud<strong>in</strong>g those that will assist us <strong>in</strong> achiev<strong>in</strong>g<br />

the capability and capacity <strong>to</strong> respond<br />

effectively <strong>to</strong> major <strong>in</strong>cidents and events<br />

■ Ensur<strong>in</strong>g our workforce is representative of<br />

our diverse communities<br />

■Improv<strong>in</strong>g Force Bus<strong>in</strong>ess Cont<strong>in</strong>uity Plann<strong>in</strong>g<br />

■ Support<strong>in</strong>g and valu<strong>in</strong>g our staff and<br />

de<strong>live</strong>r<strong>in</strong>g as ‘One Team’<br />

Your People Focused Service<br />

Because we have done a lot of<br />

consultation, we are clear that you<br />

expect <strong>to</strong> be listened <strong>to</strong>, unders<strong>to</strong>od,<br />

<strong>in</strong>formed, protected and above all safe.<br />

With this <strong>in</strong> m<strong>in</strong>d we are mov<strong>in</strong>g away<br />

from be<strong>in</strong>g a service that sometimes<br />

focuses on its own needs <strong>to</strong> one that<br />

always strives <strong>to</strong> fulfil your needs.<br />

Listen<strong>in</strong>g <strong>to</strong> members of the<br />

community<br />

We need <strong>to</strong> improve each <strong>in</strong>dividual’s<br />

experience of the services we de<strong>live</strong>r<br />

and we are work<strong>in</strong>g <strong>in</strong> a way that<br />

deliberately de<strong>live</strong>rs a positive<br />

experience, that is consistent with both<br />

our values and what you, the<br />

community, wants. We know that our<br />

cus<strong>to</strong>mers will only feel <strong>safer</strong>, confident<br />

and satisfied if we provide a service<br />

where an empathetic and personal<br />

approach is taken every time we are<br />

contacted for whatever reason.<br />

Follow<strong>in</strong>g this research we have<br />

prepared a programme which is very<br />

much citizen focused and which<br />

<strong>in</strong>corporates:-<br />

❑ Complet<strong>in</strong>g the roll out of<br />

neighbourhood polic<strong>in</strong>g across the<br />

Force by 2008<br />

❑ Improv<strong>in</strong>g the experience of those<br />

who have contact with our service<br />

❑ Effective community engagement,<br />

<strong>in</strong>clud<strong>in</strong>g further consultation,<br />

market<strong>in</strong>g, communication and public<br />

<strong>in</strong>volvement<br />

❑ Public understand<strong>in</strong>g and local<br />

accountability of polic<strong>in</strong>g<br />

❑ Organisational and cultural changes<br />

<strong>to</strong> br<strong>in</strong>g about an <strong>in</strong>creas<strong>in</strong>gly<br />

responsive service, where feedback<br />

from frontl<strong>in</strong>e staff and the public is<br />

used <strong>to</strong> provide cont<strong>in</strong>uous<br />

improvement<br />

❑ Address<strong>in</strong>g areas recognised for<br />

service improvement and<br />

disproportionate perceptions of<br />

concern<br />

By listen<strong>in</strong>g <strong>to</strong> your concerns and<br />

understand<strong>in</strong>g your problems we will<br />

focus on tak<strong>in</strong>g the action that improves<br />

the quality of your life.<br />

Mak<strong>in</strong>g Your Roads Safer<br />

Although <strong>in</strong> <strong>Dorset</strong> road deaths and serious <strong>in</strong>juries have<br />

substantially decreased by 15.7% over the last year,<br />

we still recognise this is an area of considerable challenge <strong>to</strong><br />

road polic<strong>in</strong>g.<br />

Our priority is <strong>to</strong> reduce<br />

road collisions that<br />

result <strong>in</strong> death or<br />

serious <strong>in</strong>jury.<br />

While we cont<strong>in</strong>ue <strong>to</strong><br />

deal with a number of<br />

S<strong>to</strong>pchecks collisions <strong>in</strong>volv<strong>in</strong>g<br />

mo<strong>to</strong>rcyclists, un<strong>in</strong>sured<br />

and un-roadworthy vehicles and dr<strong>in</strong>k or drug driv<strong>in</strong>g, we know<br />

that speed<strong>in</strong>g and dangerous driv<strong>in</strong>g consistently feature as a<br />

ma<strong>in</strong> area of local concern with<strong>in</strong> the communities of <strong>Dorset</strong>.<br />

By cont<strong>in</strong>u<strong>in</strong>g our work with the <strong>Dorset</strong> Safety Camera<br />

Partnership and the use of Speed Indica<strong>to</strong>r Devices we will<br />

work proactively <strong>to</strong> reduce these problems.<br />

The Road Polic<strong>in</strong>g Unit leads our efforts <strong>to</strong> reduce deaths and<br />

<strong>in</strong>jury on our roads and, <strong>in</strong> 2007/2008, we will cont<strong>in</strong>ue <strong>to</strong> focus<br />

on driver behaviour through a comb<strong>in</strong>ation of enforcement and<br />

special education campaigns <strong>in</strong>clud<strong>in</strong>g:-<br />

●●● Dr<strong>in</strong>k or drug driv<strong>in</strong>g<br />

●●● Seat belt offences<br />

●●● Us<strong>in</strong>g a mobile phone while driv<strong>in</strong>g ●●● Speed offences<br />

●●● Hotspot target<strong>in</strong>g<br />

●●● Bikesafe <strong>in</strong>itiative<br />

Particular attention will be given <strong>to</strong> the unlawful, irresponsible and<br />

anti-social use of our roads so that your area will not only become<br />

<strong>safer</strong> but will feel <strong>safer</strong>.<br />

Tackl<strong>in</strong>g anti-social<br />

Behaviour<br />

One our priorities for 2007/2008, is <strong>to</strong> tackle anti-social<br />

behaviour because we know that it can cause distress <strong>in</strong><br />

your daily <strong>live</strong>s. Anti-social behaviour covers a range of<br />

issues <strong>in</strong>clud<strong>in</strong>g:<br />

● vandalism, graffiti and other deliberate attempts <strong>to</strong><br />

damage property or vehicles<br />

● substance misuse<br />

● drunken, rowdy and nuisance behaviour<br />

● begg<strong>in</strong>g<br />

● hate <strong>in</strong>cidents<br />

● noise nuisance<br />

● animal related problems<br />

● vehicle related nuisance like speed<strong>in</strong>g and reckless<br />

driv<strong>in</strong>g<br />

● hoax calls and malicious communication<br />

● prostitution related activity<br />

By sett<strong>in</strong>g up Safer Neighbourhood teams <strong>in</strong> all areas of the<br />

county, this will give you the opportunity <strong>to</strong> let us and the<br />

community safety services know, through your local po<strong>in</strong>t of<br />

contact, which issues cause particular problems <strong>in</strong> your<br />

area and give you the chance <strong>to</strong> <strong>in</strong>fluence the priorities that<br />

you want actioned first.<br />

By work<strong>in</strong>g with communities and partners, we will be able<br />

<strong>to</strong> <strong>in</strong>tervene and solve those problems. Additionally we will<br />

provide susta<strong>in</strong>able solutions <strong>to</strong> those problems and provide<br />

you with feedback on the results.<br />

7

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