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President’s Perspective<br />

Recommended Reading<br />

for REALTORS®<br />

By Sue Lusk-Gleich<br />

President<br />

I remember growing up with all those expressions<br />

<strong>of</strong> wisdom our parents and teachers would say to<br />

us. Quotes like “Don’t talk to strangers,” “Practice<br />

makes perfect,” “Never wear white shoes before<br />

Easter or after Labor Day,” and “Books are your<br />

friends… Read!” That last one is something I took<br />

to heart. (I was not very compliant with “never talk<br />

to strangers” and I seldom checked the calendar<br />

before putting on white shoes.) I spent my school<br />

years and adult life immersed in reading and it<br />

remains one <strong>of</strong> my favorite pastimes.<br />

Being an avid reader with varied interest, I am<br />

in the middle <strong>of</strong> three or four books at any given<br />

time. It depends on the day and mood as to which<br />

one gets my attention. As a result <strong>of</strong> this passion, I<br />

could produce a very long recommended reading<br />

list. Instead, I will share with you a handful <strong>of</strong> my<br />

favorites from across categories.<br />

There are books that apply to our business and<br />

then there are those that are useful in a business<br />

context as well as in everyday life. These are<br />

among <strong>of</strong> my favorites because they have multiple<br />

applications. Two come to mind.<br />

Fierce Conversations by Susan Scott is filled with<br />

simple strategies to make our communications<br />

more meaningful and memorable. The word<br />

‘fierce’ in the title does not indicate violent or<br />

demanding behavior but how to make conversations<br />

more robust, powerful and meaningful all with<br />

the goal <strong>of</strong> crafting interactions that are productive,<br />

honest and real.<br />

I am partial to most anything written by John Maxwell<br />

and his book Everyone Communicates, Few<br />

Connect is no exception. Mr. Maxwell points out<br />

that there is more to connecting than just speaking.<br />

His guiding principles urge you to forget your<br />

agenda, remove the focus from yourself and value<br />

others. It is a simple message, almost common<br />

sense, but it is not always easily accomplished.<br />

With this foundational wisdom, Maxwell includes<br />

practices you can use to better connect with<br />

others. Practical tips help you forge connections<br />

one-on-one, in groups and in front <strong>of</strong> audiences.<br />

On a side note, if you ever have the opportunity to<br />

hear either <strong>of</strong> these authors speak, go! They are<br />

incredibly dynamic.<br />

The Traveler’s Gift and Mastering the Seven<br />

Decisions, both by Andy Andrews, are inspirational<br />

works that could also be considered self-help.<br />

What I appreciate most about these two books<br />

is that the concepts are based on solid choices<br />

that are completely within the reach <strong>of</strong> anyone.<br />

Reading is passive but changing your attitude and<br />

behavior is active and more difficult. These books<br />

give the reader techniques to master these decisions<br />

and transformations.<br />

On the lighter side, I recommend Before You Leap:<br />

A Frog’s-Eye View <strong>of</strong> Life’s Greatest Lessons,<br />

a book written by the lovable green amphibian<br />

Kermit the Frog. To quote Kermit: “If this book can<br />

drive you and those around you crazy with ridiculous<br />

optimism, then it has done its job.” Kermit<br />

shares his lessons in chapters titled “The Seven<br />

Dreams <strong>of</strong> Highly Effective Amphibians,” “When<br />

Bad Things Happen to Good Frogs,” “It’s <strong>No</strong>t<br />

Easy Eating Greens,” “Finding Your Inner Tadpole”<br />

and “Fridays with Fozzie.” Of course, the book<br />

would not be complete without a chapter to Miss<br />

Piggy called “Love Amphibian Style.” Ridiculous<br />

optimism indeed! Couldn’t we all use some?<br />

If your interest lies in improving your business,<br />

then I highly recommend Jim Collins’ Good to<br />

Great. The best thing about this book is how<br />

simple it is to understand, making it easy to remember.<br />

It details how to go from good company<br />

to a great one, not what it takes to get there.<br />

These principles apply to even a single agent’s<br />

business.<br />

There is much to be learned from the mistakes<br />

and poor performance <strong>of</strong> others and on that topic, I<br />

recommend Billion Dollar Lessons by Paul Carroll<br />

and Chunka Mui. It is an easy read that describes<br />

corporate contretemps, focusing on lessons that<br />

can be learned about avoiding failure within a<br />

context <strong>of</strong> important business history. Though I<br />

am only halfway through this book to date, I still<br />

recommend it. It is especially valuable to investors<br />

who must make informed decisions about infusing<br />

companies with funds.<br />

A must-have for me is Stefan Swanepoel’s Trends<br />

Report. Published every year, it is a comprehensive<br />

guide to the trends occurring now and in the<br />

future as well as the challenges and opportunities<br />

facing our industry. It is an outstanding resource.<br />

I am always on the hunt for great biographies and<br />

autobiographies. My American Journey by Colin<br />

Powell not only <strong>of</strong>fers insight to the life and his<br />

humble beginnings <strong>of</strong> this historical figure, it also<br />

presented an insider’s view <strong>of</strong> Washington’s political<br />

and military culture.<br />

Another great read is Tom Brokaw’s The Greatest<br />

Generation. Each chapter is its own short story,<br />

giving a broad view <strong>of</strong> the times and people who<br />

came <strong>of</strong> age in the 1940s. Through their honor,<br />

integrity, courage, commitment, duty, sacrifice<br />

and patriotism, they made America the nation it is<br />

today.<br />

For me, the most fun reads feature colorful, eccentric<br />

characters and laugh-out-loud storylines.<br />

Recommendations from my list include John<br />

Brandt’s Midnight in the Garden <strong>of</strong> Good and Evil,<br />

any Fannie Flagg book including Fried Green<br />

Tomatoes, The Secret Life <strong>of</strong> Bees by Sue Monk<br />

Kidd and another great southern author, Lolly<br />

Winston and her first novel, Good Grief. Each <strong>of</strong><br />

these confirms my belief that books are always<br />

better than the movies!<br />

Jodi Picoult is also among my favorite writers. Her<br />

can’t-put-down books usually revolve around a<br />

moral issue and all <strong>of</strong>fer great storytelling. I am just<br />

waiting for her next one to arrive on the bookstore<br />

shelf.<br />

Speaking <strong>of</strong> bookshelves, CBR’s Paul Falco Library<br />

at the <strong>Board</strong> is brimming with rows and rows<br />

<strong>of</strong> great business, motivational, inspirational and<br />

sales training books, CDs and tapes. Next time<br />

you are at the <strong>Board</strong> stop in, browse and borrow.<br />

I would be remiss if I ended this article without<br />

mentioning one <strong>of</strong> my favorite reads every<br />

month so turn the page and enjoy this month’s In<br />

Contract!<br />

• May/June 2010 • In Contract Magazine • www.<strong>Columbus</strong><strong>Realtors</strong>.com

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