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Summer 2012 - Maine Coast Memorial Hospital

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Trusted Pediatric Care<br />

Finding a pediatrician who is medically<br />

accomplished and supports<br />

your personal parenting style can be<br />

daunting for new parents. Winter<br />

Harbor residents and first-time parents,<br />

Kevin and Dolora Conley,<br />

remember how important this decision<br />

was to them when they welcomed<br />

their baby, Theo, in June<br />

2011.<br />

“I think we are the typical firsttime<br />

parents who have lots of questions.<br />

We chose Dr. Douglas Mac-<br />

Gregor because he is patient with us,<br />

informative, and we can tell that<br />

Theo really likes him,” says Dolora.<br />

Kevin adds, “I remember that on<br />

Theo’s first well-baby checkup visit,<br />

Dr. MacGregor talked to us about<br />

SIDS (Sudden Infant Death Syndrome).<br />

He was great at explaining<br />

the facts so we felt educated but not<br />

fearful.”<br />

<strong>Maine</strong> <strong>Coast</strong> Pediatrics offers<br />

continuity of care for children of all<br />

ages beginning with newborns. Parents<br />

also receive additional support through the Infant<br />

Family Support Program (IFSP). At the 2-week, 2-month<br />

and 4-month well-baby checkups parents meet with the<br />

{ *<br />

Quality Pediatric Care<br />

<strong>Maine</strong> <strong>Coast</strong> <strong>Memorial</strong> <strong>Hospital</strong> offers a full<br />

spectrum of personalized, family care. For more<br />

information or to make an appointment:<br />

Eleanor Widener Dixon <strong>Memorial</strong> Clinic . . . . .<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . 963-4066<br />

Ellsworth Family Practice . . . . . . . . . . . 664-7770<br />

<strong>Maine</strong> <strong>Coast</strong> Pediatrics . . . . . . . . . . . . . 664-7744<br />

<strong>Maine</strong> <strong>Coast</strong> Women Care . . . . . . . . . . 664-5650<br />

Southwest Harbor Medical Center . . . 244-5513<br />

SUMMER <strong>2012</strong><br />

true colors<br />

■<br />

EXCELLENCE IN HEALTHCARE<br />

Theo Conley gets personal attention from Dr. MacGregor.<br />

IFSP Manager for the opportunity to ask questions about<br />

their baby’s social and emotional development, and<br />

receive information on available resources in their com-<br />

}<br />

munity. Dolora gratefully adds, “Mary Beth<br />

(IFSP Manager) let me know that there is a<br />

playgroup right in Prospect Harbor. It’s great<br />

to connect with other moms, and Theo loves<br />

to play with all the other kids.”<br />

Summing up, Dolora states, “We are having<br />

such a great experience. From the midwives<br />

at <strong>Maine</strong> <strong>Coast</strong> Women Care to all the<br />

staff who work in the Obstetrics Department<br />

and now with Dr. MacGregor… they have all<br />

made us feel like family. I tell everyone I<br />

know to go to <strong>Maine</strong> <strong>Coast</strong>!”


Message from the CEO<br />

Medical Care When YOU Need It – 24/7<br />

Arecent event highlighted the incredible<br />

level of skill, dedication and<br />

commitment that exists with the staff at<br />

<strong>Maine</strong> <strong>Coast</strong> <strong>Memorial</strong> <strong>Hospital</strong>. In<br />

rapid succession four serious accident<br />

victims presented directly to our Emergency<br />

Department in the early morning<br />

hours. The prompt and professional<br />

response from our staff was inspiring.<br />

The team, led by two marvelous in-house<br />

physicians, was assisted by other members<br />

of the medical staff, nurses, aides,<br />

technicians, unit coordinators, respiratory<br />

therapists, radiology technologist, laboratory<br />

technologists, environmental ser-<br />

vices, security, facilities, and many<br />

others.<br />

What most impressed me was the<br />

teamwork and professionalism that<br />

our staff displayed in providing an<br />

extremely high level of coordinated<br />

care. I would like to recognize and<br />

thank our staff, and to let our community<br />

know that we have a team of<br />

highly-skilled professionals available<br />

24/7.<br />

Charlie Therrien,<br />

President & CEO<br />

<strong>Hospital</strong>ist Joins MCMH<br />

MCMH welcomes <strong>Hospital</strong>ist<br />

Stephen Ruda, DO, to the Medical<br />

Staff. Dr. Ruda comes to MCMH<br />

from Sutter <strong>Coast</strong> <strong>Hospital</strong> in Crescent<br />

City, California. He received<br />

his medical degree from the University<br />

of New England College of<br />

Osteopathic Medicine in Biddeford,<br />

<strong>Maine</strong>, and completed his residency<br />

and internship in Family Medicine<br />

at Contra Costa Regional<br />

Medical Center in Martinez, California.<br />

Dr. Ruda is Board Certified<br />

in Family Medicine and has a<br />

strong interest in palliative care,<br />

intensive care and evidence-based<br />

medicine. He and his wife are<br />

excited to be back in <strong>Maine</strong> to be<br />

closer to family and to spend time<br />

hiking, biking and sailing.<br />

<strong>Hospital</strong>ist Stephen Ruda, DO<br />

A <strong>Hospital</strong>ist provides comprehensive<br />

medical care including<br />

diagnosis, treatment, and the<br />

performance of medical procedures<br />

to hospitalized patients.<br />

New Nurse Managers for<br />

Medical/Surgical Unit,<br />

Emergency Department<br />

<strong>Maine</strong> <strong>Coast</strong> <strong>Memorial</strong> <strong>Hospital</strong><br />

is pleased to announce the<br />

appointments of Daune Lord, RN,<br />

to the position of Nurse Manager for<br />

the Medical/Surgical Unit and<br />

Cameron Bird, RN, BSN, CCRN,<br />

to the position of Nurse Manager for<br />

the Emergency Department.<br />

2


Trustee Spotlight<br />

Adin M.Tooker<br />

MCMH Ranked “Best in<br />

State” for Patient Experience<br />

The <strong>Maine</strong> Health Management<br />

Coalition released information on<br />

April 2, <strong>2012</strong>, ranking <strong>Maine</strong> <strong>Coast</strong><br />

<strong>Memorial</strong> <strong>Hospital</strong> as one of only two<br />

hospitals in the State in the “Best” category<br />

in Patient Experience according<br />

to data compiled by the <strong>Hospital</strong> Consumer<br />

Assessment of Healthcare Providers<br />

and Systems (HCAHPS).<br />

This score is based on direct feedback<br />

from our patients about their<br />

experience at our hospital. Among the<br />

items our patients rated were the communication<br />

and responsiveness of our<br />

doctors and nurses, how well the medical<br />

staff handled pain management,<br />

and the quality of the overall hospital<br />

environment.<br />

According to CEO Charlie Therrien,<br />

“We are extremely pleased to<br />

receive this top rating as it is the result<br />

of teamwork by the entire staff at<br />

<strong>Maine</strong> <strong>Coast</strong> <strong>Memorial</strong> <strong>Hospital</strong>.”<br />

“During the six days I spent in the<br />

hospital, I was treated with such<br />

caring and respect. People treated<br />

me like family. I cannot say<br />

enough good things about this<br />

hospital and the staff who work<br />

there.”<br />

– Sandy Beal, MCMH Patient<br />

Adin Tooker shapes the keelson for a 19’ 2” double-ender yawl<br />

designed by Lain Oughtred.<br />

Adin Tooker embraces life.<br />

He is as likely to be<br />

found on a remote hiking trail<br />

as he is in his home workshop<br />

building furniture. Whenever<br />

and wherever you connect<br />

with him, you are drawn in by<br />

his quick-witted humor and<br />

sharp intuition, attributes that<br />

served him well as a young<br />

Army Lieutenant during the<br />

Vietnam War and throughout<br />

his career in financial services.<br />

“Relocating to <strong>Maine</strong> after<br />

retirement has been wonderful.<br />

I was not planning to get<br />

involved with a nonprofit<br />

board. However, I met several<br />

(MCMH) Trustees and realized<br />

I had skills and knowledge<br />

that would allow me to<br />

give back,” says Adin. “In my<br />

career I always had a hand in<br />

budgets, strategic planning,<br />

and information technology,<br />

and it has been most helpful to<br />

continue to utilize these skills<br />

in my role as a Trustee.”<br />

Adin began serving on the<br />

MCMH Board in 2007, and<br />

currently serves as the Vice<br />

Chair. “It’s been fascinating<br />

3<br />

because of the rapid changes<br />

taking place in healthcare<br />

across the U.S. There are<br />

many challenges, but I enjoy<br />

applying my skills and knowledge<br />

to ensure that the <strong>Hospital</strong><br />

is best positioned to fulfill<br />

its mission in the community.”<br />

MCMH President & CEO,<br />

Charlie Therrien, appreciates<br />

Adin’s commitment, which includes<br />

multiple committee<br />

meetings and monthly Board<br />

meetings. “Adin is very intuitive<br />

and has the ability to ask<br />

the right questions from a<br />

Trustee perspective. He is extremely<br />

committed to assisting<br />

the organization in fulfilling its<br />

mission.”<br />

Adin and his wife, Heather,<br />

have lived at their seaside home in<br />

Brooksville, <strong>Maine</strong>, since 2000.<br />

Adin’s hobbies include gardening,<br />

hiking, and woodworking. He has<br />

committed himself to building a<br />

wooden yawl. The anticipated<br />

launch date is June 2013 for the<br />

purpose of introducing the grandchildren<br />

to the joy of sailing on<br />

Smith Cove and the Bagaduce<br />

River.


<strong>Maine</strong> Foundation approves $25,000 grant for Mary Dow Center Expansion Project<br />

The Davis Family Foundation<br />

of Yarmouth recently awarded<br />

<strong>Maine</strong> <strong>Coast</strong> <strong>Memorial</strong> <strong>Hospital</strong><br />

a $25,000 grant for the Mary<br />

Dow Center for Cancer Care expansion<br />

project.<br />

The Mary Dow Center provides<br />

care to patients with cancer,<br />

osteoporosis, anemia, multiple<br />

sclerosis, immune deficiencies,<br />

and neurological diseases.<br />

For more information or to<br />

make a gift, please visit our website<br />

www.mainehospital.org.<br />

MCMH Corporators welcome <strong>Maine</strong> <strong>Hospital</strong> Association speaker, David Winslow<br />

David Winslow (center) joins <strong>Hospital</strong> CEO,<br />

Charlie Therrien and <strong>Hospital</strong> Board Chair,<br />

Becky Sargent.<br />

More than $50,000 Raised for MCMH’s Breast Clinic<br />

The new Mary Dow Center for Cancer Care is projected to open in winter <strong>2012</strong>.<br />

In March, members of <strong>Maine</strong><br />

<strong>Coast</strong> <strong>Memorial</strong> <strong>Hospital</strong>’s<br />

Corporation attended a breakfast<br />

meeting with guest speaker<br />

David Winslow, <strong>Maine</strong> <strong>Hospital</strong><br />

Association (MHA) Vice President<br />

of Financial Policy.<br />

Winslow commented on the<br />

continuing challenges faced by<br />

<strong>Maine</strong> hospitals such as state<br />

budget cuts and rising costs associated<br />

with uncompensated<br />

healthcare. He also referenced<br />

how <strong>Maine</strong> hospitals are working<br />

with the State to develop<br />

strategies for lowering costs and<br />

improving quality. Mr. Winslow<br />

noted that in 2011, the Agency<br />

for Healthcare Research and<br />

Quality rated <strong>Maine</strong>’s hospitals<br />

third-best in the country for<br />

quality of care.<br />

The more than 100 Corporators<br />

share an interest in local community<br />

healthcare, and provide guidance<br />

and expertise to <strong>Maine</strong> <strong>Coast</strong> <strong>Memorial</strong><br />

<strong>Hospital</strong>’s Board of Directors.<br />

Photos courtesy Tom Starno<br />

Over 400 community members showed their support<br />

of <strong>Maine</strong> <strong>Coast</strong> <strong>Memorial</strong> <strong>Hospital</strong> by<br />

sponsoring and attending the 19th annual Chefs’ Gala<br />

sponsored by Camden National Bank and hosted by<br />

WLBZ News Center 2 team. This year’s proceeds will<br />

be used to make renovations to upgrade the breast<br />

clinic and for mammogram scholarships.<br />

4


Michael J. Mason, MD, FACS<br />

EDEN SURGICAL ASSOCIATES<br />

How did you decide to pursue a career as a physician?<br />

A family friend who was a dermatologist encouraged me<br />

to consider medical school after I completed a degree in biology<br />

at Wake Forest University. Having grown up in Atlanta,<br />

GA, I decided to return after being accepted to Emory University<br />

School of Medicine. I gradually became more<br />

focused on a career as a general surgeon.<br />

You did your internship and residency at <strong>Maine</strong><br />

Medical Center in Portland. How did this<br />

happen, given that you were in Atlanta?<br />

It’s too hot in the south and I like to ski. I<br />

applied for surgical residency in several states<br />

including Utah, Vermont, and <strong>Maine</strong>. I was<br />

matched with <strong>Maine</strong> Medical Center and lived in<br />

Portland for 5 years while completing residency.<br />

After learning that Dr. Hendricks was looking for<br />

a partner, I traveled to Bar Harbor for the interview.<br />

It was January 8, 1998, which just happened<br />

to be the start of the Ice Storm. That was an unforgettable<br />

trip, but I’ve been in Hancock County<br />

ever since and enjoy practicing general surgery<br />

here.<br />

Please share more about what makes this so<br />

enjoyable.<br />

It’s rewarding work. Many of the patients<br />

whom I see are dealing with cancer. It is a very<br />

difficult time in their life, and if I can make a difference<br />

for them – even a small one – then that<br />

gives me satisfaction.<br />

Eden Surgical Associates<br />

What changes have you seen over the past 14<br />

years, since you began practicing here in<br />

Hancock County?<br />

The population in the Ellsworth area has been<br />

growing. Fortunately, the <strong>Hospital</strong> is expanding to<br />

meet this growth. In 2002 MCMH opened the<br />

newly constructed ICU and Surgical Center. A<br />

few years ago, the new Emergency Center was<br />

built and now we are starting the construction of<br />

the Mary Dow Center for Cancer Care. The <strong>Hospital</strong><br />

has also increased the number of medical<br />

staff, and it’s a pleasure working with this team of<br />

professionals.<br />

What do you like to do when you are away<br />

from the office and operating room?<br />

I have three children. Max (16) and Ellie (15)<br />

attend MDI High School and Paige (13) is in the<br />

7th grade at Mount Desert Elementary School.<br />

Among the three of them, there are numerous<br />

school and athletic events to attend, including soccer,<br />

basketball, track, and gymnastics. When I<br />

find a little time for myself, I love to get on the<br />

trails at Acadia National Park either cycling or<br />

running. I will be participating in the Bar Harbor<br />

half marathon for the third time this fall.<br />

{ }<br />

*<br />

Dr. Mason specializes in general and vascular<br />

surgery at Eden Surgical Associates. To make an<br />

appointment with Dr. Mason, or with Dr.<br />

Charles Hendricks, call 207-667-2483. Their<br />

offices are located at 50 Union Street, Suite<br />

3400.<br />

Dr. Michael J. Mason<br />

5


true colors<br />

our culture ■ our values<br />

MCMH MISSION<br />

Improving our communities<br />

with excellence in healthcare<br />

MCMH VALUES<br />

• Caring<br />

• Professionalism<br />

• Community<br />

• Excellence<br />

• Respect<br />

• Teamwork<br />

Published by:<br />

<strong>Maine</strong> <strong>Coast</strong> <strong>Memorial</strong> <strong>Hospital</strong><br />

50 Union Street<br />

Ellsworth, <strong>Maine</strong> 04605<br />

Graphic Design by Mary Greene Design<br />

Copyright <strong>2012</strong><br />

<strong>Maine</strong> <strong>Coast</strong> <strong>Memorial</strong> <strong>Hospital</strong><br />

All rights reserved<br />

<strong>Maine</strong> <strong>Coast</strong> <strong>Memorial</strong> <strong>Hospital</strong> has<br />

been awarded The Joint Commission's<br />

Gold Seal of Accreditation reflecting our<br />

commitment to meeting the highest<br />

performance standards for patient safety<br />

and quality care.<br />

www.mainehospital.org<br />

Would you like to receive your Newsletter by email? To sign up,<br />

please contact Malen Hsu at mhsu@mainehospital.org or 207-664-5548.<br />

50 Union Street, Ellsworth, <strong>Maine</strong> 04605<br />

888-645-8829 ■ 207-664-5311<br />

NONPROFIT<br />

US POSTAGE<br />

PAID<br />

AUGUSTA, ME<br />

Permit No. 121<br />

Please join us<br />

June – October<br />

June 7 & 8<br />

June 13<br />

July 18<br />

Sept. 15 & 16<br />

Sept. 25<br />

Sept. 29<br />

American Heart Association Heartsaver<br />

CPR Training ($40 Fee) June 25, Aug. 27, Sept. 24, Oct. 24<br />

First Aid Training ($30 Fee) June 27, Aug. 29, Sept. 26, Oct. 24<br />

Estate Planning Seminar<br />

For estates large and small, hosted by <strong>Maine</strong> <strong>Coast</strong> Healthcare Foundation<br />

Community Health Forum<br />

Men’s Health with Urologist Dr. Martin Curlik<br />

Community Health Forum<br />

Skin Cancer and UV Safety with Dermatologist Dr. Norman Sykes<br />

Schoodic Scramble Golf Tournament<br />

15th Annual fundraiser for the Eleanor Widener Dixon <strong>Memorial</strong> Clinic<br />

<strong>Hospital</strong> Annual Meeting<br />

Dinner and recognition event celebrating the <strong>Hospital</strong>’s achievements<br />

Community Health Fair<br />

Autumn Gold Celebration weekend<br />

For more information regarding MCMH events, please contact Jane Sanderson at jsanderson@mainehospital.org or call 207-664-5337.

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