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The Weaponization of Social Media

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media) all requires different product development styles and have different<br />

production cultures associated to them as Jenkins et al. also highlights:<br />

“Each medium has its own affordances, its own systems <strong>of</strong><br />

representation, its own strategies for producing and organizing<br />

knowledge. Participants in the new media landscape learn to navigate<br />

these different and sometimes conflicting modes <strong>of</strong> representation<br />

and to make meaningful choices about the best ways to express their<br />

ideas in each context”. 82<br />

This latter point is <strong>of</strong>ten a challenge for more “linearly thinking” government<br />

institutions, especially military organisations and their Public Affairs (PA)<br />

and Information Operations (Info Ops) departments. Lastly, also the<br />

question <strong>of</strong> how to maintain audience interest in a narrative scattered across<br />

multiple platforms and design is a challenge when projecting a narrative<br />

in social network media.<br />

Nevertheless, despite the challenges involved with working with cross-media<br />

narratives in social network media using cross-media communication<br />

approaches, it is important for understanding how effects, at an operational<br />

level, are achieved in and through social network media in contemporary<br />

conflicts. Not least effects associated with psychological warfare and<br />

deception. <strong>The</strong> latter, much debated though, many observers have claimed<br />

that the Islamic State (IS) in Iraq and Syria have been very good at conducting<br />

as an integral part <strong>of</strong> their terror campaign throughout 2013 and 2014.<br />

ISLAMIC STATE IN IRAQ A CASE-STUDY ON NARRATIVE BASED CROSS-<br />

MEDIA PRODUCTION 83<br />

Today social network media is the weapon <strong>of</strong> choice for terrorist groups.<br />

It facilitates recruiting, enables target-selection, and provides a conduit for<br />

propaganda, to include the dissemination <strong>of</strong> interlinked stories (words and<br />

images) that supports their narrative, recruitment and fundraising. This is<br />

to a very high degree also the case for the Islamic State (IS) in Syria and<br />

Iraq today. A significant part <strong>of</strong> IS’s activities is their online propaganda<br />

activities that advance their narrative. Just how they are doing this from<br />

a cross-media and narrative perspective is an interesting case study into<br />

the weaponization <strong>of</strong> social media. From looking at their strategy, overall<br />

narrative, strategic (information) objectives, target audiences (TA) and<br />

associated social network media use we can see the contours <strong>of</strong> a very<br />

49

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