Courier March 2012 - myroyalmail

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For daily news, visit myroyalmail.com March 2012 19 Money-saving offers and help when you need it Key: Employees only E Employees and pensioners E P CARS Affinity Leasing Up to 45% off a new car. User name: royal Password: MAIL Tel: 0845 057 5750 Visit: www.affinityvehicleleasing.com Blackcircles Tyres Save money on new tyres and car servicing. Quote: EDROYAL215. Tel: 0845 620 2000 Visit: www.blackcircles.com Hollyfield Benefits Discounts on car servicing, tyres or repairs. Quote: rmail01. Tel: 0845 130 6001 Visit: www.roadserve.co.uk RAC Get 35% off new breakdown cover. Quote: GE0538. Tel: 0800 092 8609 Visit: www.rac.co.uk/join/benefits Vauxhall Partners Programme Discounts on a wide range of new Vauxhall vehicles. Quote: RMGROUP. Visit: www.partnersprogramme.co.uk HEALTH Benenden Healthcare Healthcare from £1.50 a week. Tel: 0845 052 5735 Visit: www.benenden.org.uk/courier CS Healthcare Build a healthcare plan to suit you. Tel: 0800 917 4325 Visit: www.cshealthcare.co.uk Simplyhealth Help with medical, optician and dental costs. Quote: SL1773. Tel: 0800 731 3486. Visit: www.simplyhealth.co.uk/royalmail ROYAL MAIL PRODUCTS Redirection and Keepsafe Two months’ Keepsafe and up to two years’ Redirection – free. To apply: Ask your manager Smilers stamps Get 10% off sets of Smilers (paper and telephone orders only). Quote: 11JHA. For more info, visit: www.royalmail.com/smilers SHOPPING Apple Employee Purchase Programme Up to 17% off some gadgets. Visit: http://store.apple.com/uk/go/eppstore/ royalmail Bunches flowers Save 10% on blooms by post. Quote: RMAIL Tel: 0800 626 249 Visit: www.bunches.co.uk Cycle2work Save tax and NI on a new bike. Username: rmguser. Password: rmgbenefit. Tel: 0845 077 8850 Visit: www.cycle2work.net/employees EDF Energy Shop 15% discount at EDF Energy’s online Energy Shop. Available until 29 February 2012 Quote: RME15 Visit: www.edfenergy.com/products-services/ for-your-home/energy-store/ Joe Browns Get 15% off men’s and women’s clothing. Quote: MAR916. Tel: 0113 270 6655 Visit: www.joebrowns.co.uk Kaspersky Internet security products for up to 50% less. Quote: Royalmail25. Visit: www.kaspersky.co.uk/royalmail Moko Chocolates Get 15% off chocolate gifts sent to UK addresses. Quote: RMAIL Visit: www.mokochocolates.co.uk Tel: 0800 027 3387 Sharp Affinity Programme Savings of up to 40% on TVs etc. Quote: MEC4Y. Visit: www.sharpdirect.co.uk/royalmail Sony PlayStation Visit: https://royalmail.playstation rewards.co.uk and enter code: PLAYSTATION3 for discounts. Sport & LEISURE Airport Parking & Hotels A 10% discount on parking at major UK airports. Quote: RMAIL. Tel: 0844 871 7521. Visit: www.aph.com/rmail cottages4you 10% off holiday lets. Quote: STAF10. Visit: www.cottageselection.co.uk/sites/ cottageselection/partners/rym Tel: 0845 268 1335 CSMA Club Discounts on leisure retreats, live events and motoring benefits. Visit: www.csmaclub.co.uk/royalmailgroup David Lloyd Leisure Gym membership and free trials. Tel: 0844 848 4737 Visit: www.davidlloyd.co.uk English Heritage Free entry for colleagues, one adult guest and up to six children to 280 English Heritage sites by showing a work pass, plus discounts on holiday cottages (quote: HROYAL); on prints at www.englishheritageprints.com (quote: CRPT815); and at shops (quote: EHCORPRM12). Visit: www.english-heritage.org.uk/ corporatemembers or intranet for a list of free-to-visit sites Fitness First Money off membership at more than 170 Fitness First health clubs. Tel: 0870 898 8080 Visit: www.fitnessfirst.co.uk Hoseasons Discounts on holidays. Quote: mail. Tel: 0844 847 1296 Visit: www.hoseasons.co.uk/royalmail Merlin Entertainment Up to 55% off entry to top UK attractions. Quote: Royal Mail. Tel: 0871 222 4001 Visit: www.merlincorporate discounts.co.uk (quote: megcorp) Mygolfpass Discounted golf in UK and Europe. Visit: www.mygolfpass.com/rmgroup Royal Mail Sports Foundation Help with sports kit and training. Tel: 0845 600 9665 Email: sportsfoundation@royalmail.com Shift into Sports Contract-free, discounted fitness facilities. Quote: post2012. Visit: www.shiftintosports.com/royalmailgroup SUPPORT FOR YOU Childcare Voucher Scheme Save up to £904 per parent, per year. Quote: S462321D. Tel: 0800 612 9015 Visit: www.kiddivouchers.com Disability Helpline For disability-related issues. Tel: 0800 028 6142 or through RNID Typetalk and BT Text Direct. Email: disability.helpline@ royalmail.com HELP Free 24-hour independent and confidential advice for colleagues. Tel: 0800 688 8777 POOBI Financial help for hard-pressed employees with children. Tel: 0207 239 2295 Visit: www.poobi.org Rowland Hill Fund For those in financial hardship. Tel: 0800 688 8777 Visit: www.rowlandhillfund.org Volunteer/fundraiser support For colleagues raising charity cash or volunteering. Tel: 0151 284 1221 Get a £10 Boots voucher when you join the Simply Cash Plan 1 Call us free on 0800 731 3486 quoting LV2007 or visit www.simplyhealth.co.uk/royalmail The Simply Cash Plan gives you money back on three important areas of your everyday health up to your annual limits: Checks ups, such as hygienist visits, dental checks and sight tests Treatment, such as fillings, new glasses and physiotherapy Emergencies, if you need to stay in hospital You can claim straight away for the majority of benefits! • Up to 100% cash back on your dental and optical bills, up to annual limits • Up to 18 everyday healthcare benefits covered such as physiotherapy, chiropractic treatment, hospital stays and lots more… • No medical or GP referral needed • You could also cover up to four children, who live with you and are under 18, for no extra cost! www.simplyhealth.co.uk/socialmedia 1202030 1 A £10 Boots voucher will be sent to every new Simplyhealth customer who pays for their plan/s via their wage and who joins the Simply Cash Plan between 1 March and 31 March 2012. The voucher will usually be distributed within 28 days of receipt of the first premium. Acceptance as a member and cover under our policies is subject to Simplyhealth’s usual terms and conditions. Simplyhealth reserves the right to alter, cancel or withdraw the promotion. Cannot be used in conjunction with any other offer. Promoter: Simplyhealth Terms and Conditions apply. Simplyhealth is a trading name of Simplyhealth Access, registered and incorporated in England and Wales, no.183035. Registered office: Hambleden House, Waterloo Court, Andover, Hampshire SP10 1LQ. Authorised and regulated by the Financial Services Authority. Your calls may be recorded and monitored for training and quality assurance purposes.
20 March 2012 courier@abcomm.co.uk letterbox All letters printed win a £25 One4All gift card, with a £50 gift card for each month’s star letter. smart ideas or not? Nice to see the use of QR codes in Courier, making it easy for smartphone users to have a more in-depth read. We could really do with having them put on the top right hand corner of the P739 cards. This way, customers with smartphones could scan the code, which brings them straight to the Royal Mail website to manage their redeliveries. Paul Quinn, Coventry South delivery office I have just received my February 2012 issue of Courier and I am somewhat disappointed. I found at least eight stories that have QR codes I need to scan with a smartphone to read the full story. However, I do not own a smartphone, so I feel I am missing out on these stories just because I choose not to not to have the most up-to-date mobile phone. Also, can you please explain why the letters page has been reduced to a single page of Courier, with an eighth of the page given up to make room for a joke. I am quite happy to read a joke or two, but I find it hard to believe that only three questions were asked by the thousands of employees working for Royal Mail. Duncan Cawthorne, Soham, Cambridgeshire cartoon corner star letters Courier replies: QR codes are a popular device used in many magazines and in advertising. They also mean readers can choose to find out more about a story if they like, without having to read lots of text on the page. However, people without smartphones needn’t miss out. The codes scan to www.myroyalmail.com where the longer versions are shown. Duncan – the letters section is currently one page purely because of the demand for space in Courier. We’ve recently reduced the number of pages from 28 to 20 to reduce costs. You’re right – we receive far more letters each month than we could possibly include, but every letter we receive is read and considered, and we try to include as many as we can. John Rowley, product manager – regulated products, consumer and network access, adds: We are currently looking at ways we can use QR codes to improve the customer experience. Paul – your suggestion to include them on delivery cards is an excellent one and we plan to look at this soon. Not miles better? Matt Shippam, postman of Bognor Regis, was right when he said that Royal Mail is obsessed with figures – we all know it’s about profit, not service any more. In the January issue, a small piece boasts that single deck trailers are being replaced with 75, 92 and 98 stack trailers, reducing our impact on the environment! Reading between the lines, it means that the drivers now have to unload double the quantity (oh, but mail volumes are dropping). Also, if the company is genuine about the environment and insisting that mail volumes are down, why are delivery postmen getting vans to do their rounds instead of bikes? How many of the ‘saved’ seven million miles done by trucks are ‘lost’ due to the mileage of extra small vans? Kim Pannell, Driver, Chelmsford, Essex LETTERBOX LETTERBOX Email courierletters@abcomm.co.uk, write to Courier letters, 24-26 Great Suffolk Street, Email courierletters@abcomm.co.uk write to Courier letters, 24-26 Great Suffolk Street, LONDON SE1 0UE TEXT COURIER TO 80800 (MAX 160 CHARACTERS) Please include your home address with your letter Trolley good I’ve read about a lot of postmen saying their mail bags are getting bigger, yet Royal Mail says mail volumes have fallen. As a postman on a walk, I can see that mail volumes are down from what they used to be; however, my mail bag is bigger and more bags used, because as packets have increased our bags have become fuller and heavier. That’s why Royal Mail has issued us with trolleys, so we do not have to carry the post. Also, you can fit a lot more items in them, but I notice a lot of postmen and women do not want to use the trolley for whatever reason. As the industry changes, we must adapt. Royal Mail sees that and issues us with the correct equipment, so we need to use the equipment as mail volumes change (decrease) but packets increase. We as postmen need to change from the way we used to do the job to the way we now need to do the job. I can tell you for a fact that using the trolley is a lot easier than carrying a heavy mail bag. Thomas Povilaitis (pictured), Skipton delivery office, North Yorkshire Daniel O’Donnell, assets lead – delivery programmes, replies: On the face of it, swapping cycles for vans does not look environmentally sound. However, it’s important to remember that every cycle delivery needs vehicles to support it – to provide postmen and women with replenishment pouches of mail, and to deliver their bulkier items. So, while we are introducing new vehicles, we are also eliminating the use of many support vehicles, which tend to be larger, older and therefore produce more carbon emissions. The investment in new vans and the massive reduction in cycle routes is part of a wider project that will also stop the use of thousands of private cars on deliveries. It was common for postmen and women to use cars, and these obviously emit sizeable carbon emissions. The new fleet Royal Mail is deploying on delivery routes conforms to the latest legislation on energy emissions – something the many thousands of private cars used on deliveries do not. So the influx of the new energy-efficient Royal Mail vans is balanced by removing the large vans supporting cycle and foot walks, and private cars.
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Courier March 2012 - myroyalmail

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